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YouTube + Flash videos crash and freeze Mac OS X Lion 10.7

New software is expected to have bugs and no matter how much beta testing is done, there will be problems found after the software is made public for retail consumption. While Windows users complain about problems the most, Mac is not perfect and the latest release, OS X Lion 10.7, has its fair share of issues.

Last week we heard about an external display bug with Launchpad on machines running Mac OS X Lion, and after testing the software since release, we have found one problem that sticks out above the rest. One of the best improvements I found when moving to Mac computers was how solid they are, and the lack of crashing / freezing was bliss. Sadly since we installed OS X Lion there have been a number of lock ups at random times.

Having had OS X Lion freeze on us over 10 times, we slowly found a pattern. Occasionally when viewing YouTube videos everything would freeze, and only the mouse pointer could be moved. When this happens there is no way to close programs, or do much other than move the mouse pointer, which means a force shut down and this just hurts, especially on the Mac operating system.

Other emails sent to Product Reviews point to flash causing the crashing, and we know Steve Jobs opinion on this. While we’ve not confirmed Flash is causing Lion to crash and freeze, it does add up. The other pattern we noticed was the crashing happens mostly when the computer returned from sleep mode, videos would play just fine other times but seemed to freeze Lion not long after returning from sleep. The idea of doing a hard reset with the power button is not a good option, but luckily Lion does include an auto save feature, which means every time we’ve had to do this all our work was saved, and the windows open just as we left them.

Has your OS X Lion install crashed when watching videos or using Flash? If so, make sure you inform Apple support so they can work on a fix. We’ll update you when a patch/fix is available to download.

Written by Daniel Chubb

Daniel is the CEO of Dansway Communications LTD and founder of product-reviews.net; a top blog dedicated to breaking tech news, hands-on reviews and delivers real solutions to everyday consumer electronics hang-ups.

Daniel now spends his time keeping an eye on the latest technology and business trends. Also developing other blogs/news sites in the entertainment and business industries.

Contact Daniel Chubb: daniel@product-reviews.net

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Gallison
Gallison

Paid over $5000 for 2 new Macs!  Have had to reboot more times in 3 months than 10 years of owning a PC. NOT GOOD ENOUGH MACINTOSH!!!!!

Hans
Hans

I’ve had the exact same issue now for a while on my MBP 17″ (up to 10 crashes a day — I’m a freelance flash developer 🙂 ), and people at Switch (the “apple” stores, you know?) have been looking at it for a month now. First they gave me a new screen, later a new harddisk. Didn’t solve the problem at all. Downgraded to Snow Leopard: still had the problem!!! just not that often. upgraded back to lion: crashed right after installation. BUT now i might have found a fix. – go to Preferences – Go to Energy saver.… Read more »

baldy
baldy

Why would you inform Apple Support of an Adobe issue?  It seems like Adobe should get their act together finally instead of counting the outrageous money they make for their tools.  

Videogamer513
Videogamer513

yep – I’ve had this happening for a bit now.  I’ve also seen some Quicktime videos render as thin, colored lines before locking up the system, too (2011 21.5″ iMac)

Eva Dejmo

The same thing has happened to me too, however I am still running Snow Leopard?

Eva Dejmo

The same thing has happened to me too, however I am still running Snow Leopard?

Jente
Jente

3dr time on my 2-day old iMac! 
My MacBook Pro with Snow leopard doesn’t have the problem.
Too bad Apple. Too bad.

004
004

same issue for me, regularly with youtube watching on firefox, but also sometimes on safari!!

Chris Moore

Same issue for me, crashes almost every time I run youtube. Hope a fix comes soon.

Guest
Guest

same problem for me too… freeze of especially youtube videos after resume…
don’t know if its a lion or flash problem… they have to fix it immediately… i can’t use my mac as i want it to.
very frustrating… 

*imac mid 2011, lion*

Guest
Guest

same problem for me too… freeze of especially youtube videos after resume…
don’t know if its a lion or flash problem… they have to fix it immediately… i can’t use my mac as i want it to.
very frustrating… 

*imac mid 2011, lion*

Nicola Efflandrin

Same problem for me, almost fourth time i’ve to shut down the Mac. Hoping some fix are coming…

No
No

This has happened twice and I have only had the iMac for 6 days.  I am considering a return at this point.

Giacomo Antolini

Same problem here. Upgrading flash doesn’t solve the problem.

Anon.
Anon.

yes experienced the same exactly.

andyredsoxfan
andyredsoxfan

Yes, this has happened to my wife twice now.  Very frustrating.

daniel.kim7396
daniel.kim7396

Exactly the same issue! My Mac computer revolves around flash videos, and it crashes almost 2-3 times a day 🙁 Apple has to fix it or my computer is going to suffer so badly.

daniel.kim7396
daniel.kim7396

Exactly the same issue! My Mac computer revolves around flash videos, and it crashes almost 2-3 times a day 🙁 Apple has to fix it or my computer is going to suffer so badly.

Rubén Laguna

By the way, I had version 10.1.102.64 of the Flash Player and after upgrading to 10.3.181.34 (which is considered beta in Lion) seems to work fine. 

Dingerz

Yes, this has happened to me twice so far and it is very annoying.  I hope an explanation and fix comes soon.  

Dingerz

Yes, this has happened to me twice so far and it is very annoying.  I hope an explanation and fix comes soon.  

Rubén Laguna

I’m having exactly this issue as well. 

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