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Xbox 360 Slim: First RROD Video shows Red Brick

Some potentially worrying news for those of you planning to pick up the new Xbox 360 slim line console from Microsoft, as a video appears to show the first case of a console failure.

It is not quite a RROD, but rather a Red Dot shown on the power brick for the console. If you watch the video, you’ll see the user following Microsoft’s instructions to disconnect everything, including the power brick – but to no avail. The power brick displays the red dot again after a few moments of rebooting the console.

For those of you who were thinking that the RROD problems were well and truly over with the new console, this video serves as a new headache for Microsoft. Take a look for yourself below and let us know your thoughts on this.

Has this happened to you or not? It would be good to know how widespread this problem actually is.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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GoDdEsS4EvAR.BillKyleboswell13Detrickster Recent comment authors
GoDdEsS4EvA
GoDdEsS4EvA

My 360S has been shutting itself off and occasionally freezing. I have had no red lights on the power brick nor on the power sensor on the console. I did call xbox and they told me my situation was rare because the brick never changed from green. They told me that they would send me a repaired one. I refused at this point because it isn’t doing it everyday. I work from home and usually have the xbox on for approximately 6 to 8 hours. I know that is alot!! So far it doesn’t freeze during game play only when playing… Read more »

Bill
Bill

I got a 360 slim after my original died (it was 6 years old, and had a right to).  I got it 5 months ago, and last Sunday, while playing, it just shut off.  After trying to turn it back on (to no avail), I noticed that the light on the power brick was red.  I unplugged and plugged it back in, and everything was fine, but after about 10 minutes of play, the thing turned off, with the exact same problem.  Now, it does it every time, staying on not longer than 30 minutes.

Anyone have any solutions?

david
david

i got the xbox slim the day it came out, it has been fine for the past year, but then all of a sudden two days ago it died, showing the red light on the power brick, i wasnt too bothered by it the first time because it was actually fairly hot so i let it cool down for a few hours then plugged it back in. the green light showed up and  the xbox would play, however the fans in the power brick were now making a very loud revving noise. it played for an hour or two then… Read more »

Nick C.

My 2 cents: Microsoft rushed the fatty 360 to release in order to compete with other consoles of the generation around 2006.  It was plagued by its inaugural issues for 4-5 years before anything close to resembling solutions were implemented.  Interesting how Microsoft finally responds to its catastrophic failure rates only when the PS3 makes a cheaper and more marketable version to compete with the Xbox 360.  As a consumer, this tells me that Microsoft is not concerned one bit with customer satisfaction.  Instead they are only concerned with dominating the console market at their price range.  The years of… Read more »

Glen
Glen

Had the nex xbox slim 250 gb just 2 days, box has it's own wall socket, no extension cables, is stood on its own and on it's side so it is well ventilated to avoid overheating. I have only played the xbox twice and it has never let me play for more than 30 mins before switching itself off and showing the red light on the power supply. I unplugged it and left it several hours before trying again, when I plugged it in I got the orange light which was good and green light when switched on but after… Read more »

Chris Brown
Chris Brown

I have owned both of the new slims 4g and 250g. I have had NO problem ever! And i can guarenttee i game way more than most of you. So stop bitching about problems that u yourself are creating. If your console is in a well vented area, it will be fine. Mine stay on for no less that 6 hours EVERYDAY and no fucking problems. If u get the one "defective" system out of every couple thousand that are mass produced, return it. Ive been playin xbox since '01 and i tend to keep doing that cause Playstation cant… Read more »

wayne
wayne

have the new xbox for 3 mths ,just got the red brick, come on already ms!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ryan
Ryan

The Red light on the brick means your console was close to overheating, when this happens the 360 slim is designed to shut down to prevent hardware failure. Wait a day and power it back up. Also pull the system away from the wall.

AJ360
AJ360

it has brand new design, stronger heat transfer, larger heatsink, good vents on top. it gets hot quickly if you touch the vent but that means it's cool inside coz the heat spread out quickly,, beside it consume half power than it was on the old 360. plus if you want a quiter play, install the game to the harddrive, the squeking sound will be gone for good.
PS3 has an overheating issue as well, (its slim version too,) but not this one. By design this mend to last for long.!!!

hanzo
hanzo

Let's think with the "Logical think", 1 thousands of goods factory surely 1-10 goods have a "Broken/Short-lifetime", there's a common thing in every factory, every company give the guarentee/warranty to recover those thing. so to everyone " Don't incited by 1-10 issue " , the facts: " yes, i have one xbox360 250gb slim , i test it and play 3-6hours , no problem from january first until now !"

so what's your opinion ?

cotton
cotton

I had the arcade version lasted 3 years. No complaints here. Systems crash eventually. He was dumb for buying it 2 days after it came out. There is always a system malfunction when they first come out. I waited 2 months after to buy the slim. Once again absolutly no problem. Yeah so get impatient to buy a new system. Real smart

don
don

iv had a 360 slim for 2 weeks almost all ways on never any issues period! some common sence like not putting it in a confined space makes a huge differance. the first 360 had alot of heating issues but again never had a prob with the red ring of death.

Taka kazuma
Taka kazuma

Yes, I have heard before . I didn't buy xbox 360 but I got old original xbox which is outdated and I didn't like it because it's way too much difference and waste some stuff. When I play old xbox and it makes me so dizzy and uneasy not sure what kind of symptom I recently got PS3 at last and I love it because Games are blue ray, wireless controller and well prepared in electronics. I feel that Xbox 360 can be forking out your income because controller need new battery AA, had to pay service provider, had to… Read more »

Nate
Nate

Omg stop your fucking bitch you ps3 fans And cry babys yeah it may not be fixed but this is like What 4. Or 5 consoles my 2 slims that I have Ones my brothers they work totally fine.. But That red light doesn’t always mean rrod it most Likely means that console is hot and shut s down on it’s own To keep it from over heating.. So if you have that dot leave it unplugged For a few hours to let it cool down then plug it in and turn it on.. And person that botched about the… Read more »

john
john

I've gotten the red dot a couple of times. I need to unplug both ends and then plug in to the wall. Can play for a while then when I turn it off bam red dot. Called microsoft twice and now they are sending me a replacement power brick.

Rum
Rum

Got the XBOX Slim on Saturday. Son played for an hour. Set up Gold family live pack and played for 2 hours. Set up a few freinds on live Wednesday, maybe 1.5 hours. Kids played Friday night for 3 hours. Woke up Saturday morning (one week later) to DAAAAAD MY XBOX WON'T POWER UP. Are you kidding me? Is this thing really a POS? I'm in deep Mr. Gates. Console, Controllers, Key Pads, Kinect, Games,LIVE… Got on the phone with tech support and waiting to see the new BRICK OF LOVE 7-10 days. NOT HAPPY!

NOISEONE
NOISEONE

AAAAAAHHHH!!!! That's what you get!!!!

MIcrosoft???? ppsstttt!!!! , SONY RULES!!!

marc
marc

i bought my xbox slim 250gb about 7 hours ago it took 2 weeks to get it threw the mail because i ordered it off best buy..now my xbox slim got the red ring of death i am soo mad i tried my best to avoid this i even switched tvs but then the red ring disappeared now my xbox slim turns off randomly within 5 minutes i will take this back to best buy if it continues when i wake up tomorrow does anyone know how to fix this? yes i did unplug everything i only got the rrod… Read more »

Blahblahblah
Blahblahblah

It specifically says on the sticker on the disc tray to not move the console with a disc inside it. So yeah it's your own fault if you didn't move it you would have been fine….

john080595
john080595

please trust mewhen isay the xbox 360 uses alot of power when its off. if you have alot of tthing(ps3,wii,t.v) exc unplug your xbox and move to another place in your house.the socket you are usinig is not generating enough power to to work properly so please try anybody that is have the same problem

iggyholzman
iggyholzman

I’ve had my new slim for 3 hours, turned it on, let it run downloads of updates while I cook, come back to my console already red dot of death on the power brick. Wtf!? My first xbox 360 way back got rrod and I had it fixed on warranty as soon as I could. I was hoping to keep this one, and luckily I aimed a floor fan on it and it appears ok. However, after I beat fable 3 it may be goodbye microsoft forever. I might even buy a mac and I hate macs!

7 year xbox customer
7 year xbox customer

It doesn't seem like a one in a million type deal. Especially if half the comments on this board say that they bought the slim and it shutting off and getting the red brick. In my case i bought the 360 played for about an hour one night. set up the kinect the next day and played it and after that i go to play halo:reach and the system powers off by itself. No ring, no red brick just DEAD. everything is dead. funny how I have my wii, my ps3 AND my pc hooked up to the same place… Read more »

w00t
w00t

sucks for you, should have bought the warranty, and honestly ive had mine for a while now, and i dont have anything like that. Looks like its one in a million type thing.

Don
Don

When an error is so pervasive to get name like RROD it's not a minor manufaucturing issue. It's a desing problem. I'm a big fan of microsoft, but the fact that they have failed to address this problem after years of failures means that they simply don't care that they are producing junk. But then why would they when people keep buying them??
Same is true of macs, great desing, awsome marketing, but it's all junk made to last 1 day longer than the warranty.

bill
bill

i have had that promblem and fixed it

stanza00
stanza00

Woww, good try for whose wanna fry of 360 slim.

I have a jasper 360 arcade and still now working better

No RRod no disc scratches even e74 than previous

360. I dont know its gonna happend for 360 slim or

maybe just a fake & bluffing but for me i still believe

360 jasper now never getting RROD or other system failures

on 360 now as they always thought even for fanboys

arsal
arsal

can anybody gives me true suggestion i am going to buy xbox 360

JJJ
JJJ

Ok, My kids have a PS3 (has worked with absolutely no problems for over a year). My son saved up and bought the new XBox360 Slim (because all his freinds had XBox's and wanted to hook up on Live with his buddies). I thought it was a waste of $300 because we had a PS3 – but hey, it is his money. So we had it a few days and I tried to touch the power button – nothing!!! Oh, man…RED LIGHT on power supply brick. Ok, what gives, so I left it thinking it was some MS thing that… Read more »

Persona
Persona

Ya know what I think the problem is with most people's Xbox's? THEY TREAT THEM LIKE ****. Seriously, my friend is *****ing about how her Xbox keeps breaking, but she keeps dropping it, that's why! I mean, seriously, people — if you abuse any electronic, it'll break. I could make the laptop I'm typing on right now kill itself in like two seconds by shoving a screwdriver into its hard drive, but will I do that? No, because I'm not ****ing retarded. I bet this video is either A.) some idiot who threw his Xbox at a wall or B.)… Read more »

Robert
Robert

There MAY be a few problems, but for the PS3 FAN BOYS out there-keep in mind 1 in 1000 will always happen- ESPECIALLY WHEN THERE ARE 8 MILLION MORE XBOX'S THAN PS3'S. (wikipedia)

Ben
Ben

I have a similar problem with my power brick for the slim. I was playing for about 3 hours (This is after a couple weeks of good play) my console just shut off and the light on the brick went red. But when i unplugged it for a few hours it started working again. But the same problem happened not so far after. My theory is that the Power Brick gets to hot or something and then the Xbox goes into some kind of protective cooldown. But i am going to get a new brick in a few days and… Read more »

Zonark
Zonark

Wow For One This Guy Does Press The Power Button and gives it a double tap and for two look at the back its been opened labels cut…

Neon™

And you can't say that someone who's pro PS3 is going to buy a new 360 just to make it look bad… And before you consider a PS3, they have their own list of problems: 1. Disc moving mechanism fails. 2. Hard drive failure. 3. Blu-Ray drive failure. 4. Internet connectivity failures. The thing that separates the PS3 from the 360 however, is a lower fail rate… I own a 360, it went RRoD three times in less than 2 years. I don't own any other console so I had downtime that sometimes went up to a month. My 360… Read more »

Neon™

I'm not a Microsoft Fanboy nor a Sony Lover (I'm a PC gamer). But this is rather sad, say what you will but it's almost 2 months after launch and xbox.com is literally filled with complaints in the new 360 S. Many complain of power brick failure (this video), excessive overheating, and some even complain about sticking trays, non working touch sensors, and even Red Dot of Death…Even in side by side comparisons the 360 S is not any quieter than the previous generation and it still scratches discs. I for one think that this "new" 360 is just an… Read more »

dats turruble
dats turruble

wow why does this moron own 2 xbox 360's

even the new one broke…FFS i still have a working super nintendo, game boy color, ps1 and those are all at least 13 years old or more. and my friends have working sega genesis consoles.

this just in—- consoles are not supposed to break

the problem with xbox 360 is that the people buying it have just become used to buying and replacing like morons or upgrading when they already own a working console. i have no sympathy for these idiots anymore.

cause im black!?
cause im black!?

dudes its just the power brick not the console! the the power brick must have been put in an outlet with multipole things attached to it! and it dont matter cuz if the power brick fails just buy another one or send it to microsoft! its that simple! im not a fanboy but come on use common sense

ABZ
ABZ

XBOX HONESTLY SUCKS. Every Hardware has faults which is true but come on Microsoft said that the problems in the original xbox would be removed.. guess what? they aint. Seriously microsoft you guys need to get some better mechanics in the company because your console is letting down the world.

justin
justin

lol what is bill gates thinking he needs to play them not just put it together and then yah start selling it hes not that money hungry his net worth is like 52 billion like wtf

non-purchaser
non-purchaser

Pick a number…… 3 years (general expectations)
IF your product fails before then, then simply FORCE the manufacturer to replace it!
WHEN they refuse to, move on!
Recoup what you can by selling the faulty junk to someone else (honestly!) and go to a competitor!
that is how a manufacturer is forced to pruduce better products.
IF YOU JUST PURCHASE ANOTHER… (feed the azzhole who stole your money) YOU ARE A SHEEP, and you deserve to be sold junk for the rest of your life.

Cynleader
Cynleader

Same thing just happened to me. Had my new slim for 2 days and got the red brick o' death. MS is sending me a new one. Hope this doesnt happen again, sure is alot better than having to get a whole new console tho. I was one of the lucky ones, I just traded in my day 1 xbox 360 to get the new slim, had it for five years without one single problem… Then I trade up and the damn thing works for 2 days…. figures.

P-Nasty
P-Nasty

Woooo this happened to me after a week. I'm just gonna take it back, get my money back, and move on with my life.

sam
sam

i got a new slim today had it on for 2 hour and it got the red light on the brick. called xbox they didn't know what the issue was, but they blamed it on the brick. They told me to return it to gamestop where I got it. tried the new power cord from my new console and it still didn't work so it is the system not the power brick. Just as junky as the on 360 yeppy! I'm still working with gamestop to try and get my save data off it.

Aaron Ward

thats what happens when you have foreign cables :L rofl

james
james

well i think we should wait to blame anyone until the problem gets larger or more issues come out and one person coming out saying *Hi my all 5 of my xbox 360s wont read my disk so um fuck you microsoft.* well for the moment dont move the big box of magic or itll spit out $60 with a haaa bitch sticker that says shove this up ur ass and spin it

Zac
Zac

Look how closely packed he has everything…It is inevitable that something would go wrong or overheat. You need to give the brick and the console space.

w00t
w00t

The xbox 360 will show an error if the audio/video connection isnt made.
The red light on the power brick is simply a bad power brick.
Replace it and go on with your life

Anton
Anton

A very big let down. I want to play reach, but my current box is screwing with me all the time, sometimes it wont power up. and sometimes it wont read my discs even if they are new. (and i´m on my second box now the first one got RROD)
So no more Microsoft products for me until they can make a product that works.

billy nichols

It’s one in a million

Billy Nichols

Analoghype.com

mark suriga
mark suriga

a lot of you xbots are really stupid for buying multiple xboxes whenever it breaks down. haven't you noticed that the machine just ain't reliable? pathetic, really pathetic.

AOClaus
AOClaus

Why is everyone getting so uptight about a PSU failure? PSU’s fail all the time, in all sorts of products. Sometimes they get shipped broken. Any PC gamers here have a PSU fail on them? I know I have. Don’t think PSU’s ship dead? Go look at PSU’s on NewEgg, plenty of stories of DOA. Even Corsair ships DOA PSU’s at times.

just because
just because

I'm not surprised that there have been issues with the new slim because its a new product. There are always bound to be "bad apples" when new electronics are released, as well as unforseen issues. I admit its pretty dissappointing that microsofts "slim" xbox has been having issues the first week of release, but hopefully they'll get their act together and fix it. I won't let this convince me to never buy one, but I'll certainly wait until the problem appears to be resolved several months from now. I have one old white box and just purchased a jasper elite… Read more »

Darren
Darren

wow. u guys have no idea of how fake videos can be. theirs alot people hating xbox. a sony fan could have chopped and edited that video, just to hate on xbox. look on sites that you can trust the information. not a site like youtube.

damper
damper

The damn thing has a short! Just like a breaker in a house, the power brick will trip if it detects too much current. Send it back to M$ and get a new one… they're probably waiting for it anyways.

ITRON
ITRON

HA!… MS( Meaningless Shit) still can't get it right. American tech is so unreliable. And i was thinking of buying a 360 S. Japanese products are far superior. And I am well aware of ps3 ylod and the such. But seeing few ps3 instances against thousands and thousands of 360's rrod your oblivious in saying MS hater. Hey MS! make something that works well………………..Thought so. And I don't hate MS…only have no faith in their products. Truly a sad moment for people everywhere. And "A-dum" blame it on the house….really….you must be reamed by MS on the regular. Its 1st… Read more »

Alex
Alex

And before any of you suggest something idiotic, like I keep the 360 sewn under the rug with a pillow on top so I don't have to turn my monitor up to 50% of its volume so I can actually hear the game I'm playing over the ridiculously loud fan and that's why it overheats, both systems are side by side out in the open with the same more than adequate ventilation and are never on at the same time as they are both connected to the same monitor, albeit the PS3 is HDMI vs. the component cables for the… Read more »

Alex
Alex

I cut off my MS LIVE subscription and am content to use the box with the current version of outdated firmware to play the games I have already regrettably purchased or to simply use it as a door stop. As for my PS3, I have never spent even 1 second on the phone with PS Support (if it even exists, lol), the console has never crashed, frozen or given me any issues and I use it for everything…gaming, watching BRD, streaming from my PC to TV, etc. So I am not a "PS3 fan boy", rather a 30-something professional who… Read more »

Alex
Alex

Say what you want about MS vs. Sony…the fact remains that the RROD is a real problem. I have had both systems (360 and PS3) from their initial release dates. I have replaced my 360 twice and the current one I have cannot take new software updates without throwing a RROD…After 34 hours total on the phone with MS "support" I had to discover how to manually reset the box to its former version of working firmware using the "secret reset code" by searching internet forums myself as MS "support" was content to jerk me around in the hopes that… Read more »

Mewdad
Mewdad

The IDIOT Is not suposed to have it hooked to your over loaded surge protector!

I dont know
I dont know

oh wow, I waited 5 years before I got the 360. I was excited when I heard their coming out with a different model. And I believed they fixed everything this time. was gonna sell mine at a huge loss to get it.

Probably not anymore, getting worried….

Kristin Burns

i bought mine day one and it died within 45 minutes. This is getting ridiculous!! This is my 5th XBOX that has toasted on me within the first few days of having it and this one was right out of the box.

bro
bro

gosh whats the deal is this thing basicly a pimped up version of the old xbox 360 man this is a bigger let down the the ninja gaiden game either way it dont matter to me i got the ps3 as well so either way ill get my gaming needs satisfied but god xbox at least try and 1up your compotistion

Adam
Adam

Ok guys I think there is a little too much over reacting to a random youtube video about a power brick red light failure. Electronics can have one problem device within thousands of the same one. Those issue are going to happen with any electrical device. Plus there is no way too know for sure what caused the brick red light. There are plenty of houses out there that have faulty wiring. And I saw that he had one of those old computer power outlet boxes. I have seen some of those have issues, or even cause issues. Anything like… Read more »

Nck90
Nck90

this guy is a dumbass and you are all dumbasses for listening to this video.. he doesnt have a videocable hooked up to it .. the same thing goes on with the older 360's.. no videocable means red ring or red light..

The Saint
The Saint

Sony needs to stop sabotaging Xbox 360’s and produce videos of the console breaking. People are sheep.

Tester7099
Tester7099

When we tested the Xbox for heat and thermal issues, we realized fundamental design issues, and to fix those issues require more than just reducing the channel width of the IC from 65 to 45 nm. The design as a system does not allow heat transfer across the system as well as the PS3. Unless, Xbox Slim have a major redesign (Which we have not tested yet), than the RROD will always be there and method by MSFT to mitigate issues will help but not remove the issues. Do not buy Xbox Slim for the present, leave it for 6… Read more »

Adam Clement

The light on the power brick only gives the status of the fucking power brick!
I guarantee if he changes out the brick with a good one, it will function no problem.
An actual hardware issue for the xbox is shown through a red light in the middle of the on/off button on the face of the actual xbox.

Satoru
Satoru

This sucks 🙁

Buck
Buck

it's only one console, what do you people expect? zero failures? Not gonna happen, every mass produced thing has a failure rate.
.

@ii_DENiiED_ii

Red Brick Of Death… Step 1: Wrap brick in towels. Step 2: Turn on system and let run 20-30 minutes. Step 3: Cool down for 10-20 Step 4: Enjoy… lol I WONT BUY THIS SYSTEM AFTER ALL UNTIL I FIND OUT U JUST HAVE TO BUY ANOTHER BRINK WHICH MICROSOFT WILL SELL SEPARATELY FOR $100 haha!

carlos
carlos

I watch the same video on youtube i knew it was to good to be true to be honest I really wanted to buy but I said to myself wait a few weeks and I did after a few days i started browsing different sites like youtube and other forums then I want to bestbuy I check the list review and they were 3 people complaining about the overheating problem after that i went to xbox.com and also people complaining about this issue just really show how Microsoft really cares about their costumers even reducing the warranty to one year… Read more »

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