Virgin Media internet down Jan 19 with angry customers

We are getting widespread complaints that Virgin Media internet is down today, January 19. It looks to be a fairly serious problem as well with Virgin redirecting all affected users to their website to check Virgin Media service status in a particular area.

As you can imagine users are not happy at all to find that their Virgin Media broadband is not working and for some customers this extends to TV as well.

On Twitter, you can see that Virign Media’s customer support are frantically telling everyone to check status here while there are also numerous complaints from those who said that calls were hung up when trying to fix over the phone.


On the status checker page you can input your postcode and your home number to check whether there is a confirmed Virgin Media outage in your area.

Right now though, it looks to be an outage across many parts of the UK so we can only hope that it is fixed soon. Leave a comment below if you are really unhappy with your Virgin Media service right now and if you can’t connect to Virgin Media WiFi on January 19.

We will provide new updates here on our outage page as we get them.

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Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

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