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Verizon’s Droid Bionic ICS update page confuses

Verizon made things pretty clear last week when they announced that the Motorola Droid Bionic Ice Cream Sandwich update had started to roll out, although looking at the growing number of comments about the Droid Bionic ICS update shows a different story. It is fair to say that this might be a small number of people that are not receiving the new software yet, although taking the feedback we’ve received and adding it to the growing complaints in the official forums, then it seems that there are some issues with the staggered update.

Things become more confusing on Verizon’s website — we thought a quick check of the official system update page might be a good idea, and after looking we noticed Verizon still have “coming soon” next to the Droid Bionic ICS update. You can see a screenshot of this page below, which we took just moments ago and clearly shows that the update is not live. This might be a lack of Verizon updating the page, but we have to wonder when you take all the comments into account as well.

This page also has a couple of links to the benefits of installing the Ice Cream Sandwich update on your Droid Bionic, and some tips on how to do that. We’ve included an image below that shows the main features of the Droid Bionic ICS update; so feel free to take a look if you need a refresh.

We would still love to know if you’ve managed to get the software update, and if so what location you’re in? If we find out any more details from Verizon on their Droid Bionic ICS update schedule, then we’ll be sure to let our readers know.

Written by Daniel Chubb

Daniel is the CEO of Dansway Communications LTD and founder of product-reviews.net; a top blog dedicated to breaking tech news, hands-on reviews and delivers real solutions to everyday consumer electronics hang-ups.

Daniel now spends his time keeping an eye on the latest technology and business trends. Also developing other blogs/news sites in the entertainment and business industries.

Contact Daniel Chubb: daniel@product-reviews.net

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cjinscore
cjinscore

NC, Mine is saying check for update is unavailable…so can’t even check to see if I have it…

thelemurman
thelemurman

Just got it in oklahoma!!

jonski
jonski

Indiana-got update about 7 hours ago.

JVC
JVC

Just manually checked updates and it was there. Chicago, Illinois

Mark
Mark

Finally got it. Being downloaded as we speak. Youngstown Ohio

Reggie
Reggie

Got the ICS update….Oceanside, Ca

At
At

Mine (finally) started downloading in Kentucky

Kc
Kc

Downloaded with no problems. Very nice!

MH34
MH34

Been checking manually since Friday and finally got it around 11pm EST. Savannah, GA

gray
gray

I am downloading the update as we speak. I got my phone beginning of october last year. In Arkansas

Tehhund
Tehhund

Got my update notification, downloading now. Ohio. I was never contacted about the soak test, so I guess this is the real deal.

HalfBrian
HalfBrian

Just got it here in Sacramento, California. I doubt that location would matter though, it’d be better for the network to roll it out in phases to a select number of people in each locality to balance the capacity. Just hang in there my fellow Bionic-ers!

P.S. I manually checked for an update through the settings menu (and have been for a while). It finally went through!

John
John

I live in Arvada, CO, and I have checking for the update on my Bionic fairly often since the 19th with no avail, BUT as of about 10:45 PM Mountain time, I FINALLY got the confirmation that the update was available, so I am currently in the process of downloading the ICS update. Not sure how the roll-out of ICS or any other update works, but It makes sense to me that it may be just coming out in spurts as to ease traffic on servers, much like others have said. Give it time and keep checking periodically and it… Read more »

kt
kt

In florida and just got it

tbuck
tbuck

says an update is currently being downloaded. has shown it for around 20 mins. is this normal? turned phone on and off two times by taking out the battery

Kyle J
Kyle J

Been obsessively trying to do the manual update since Saturday. While writing a legal memo, I realized I hadn’t tried in about an hour (usually has been an average of 10 minute intervals of checking). I decided I would try one more time for the night, and wa la!! It’s downloading on my phone as we speak.

Southeast South Dakota here!

Josh
Josh

Downloading ICS here in Phx AZ… not a soak tester

thomas
thomas

9:45 pm pacific time I am just now receiving the ics update via wifi-Reno, Nevada

Robert
Robert

ICS downloading here on the east coast in PA.

Matt Schrader

Downlaoded twice now with the update failing then rebooting..

Kc
Kc

I just got it. Downloading now. Central CA

cmg
cmg

Downloading now!

Ken
Ken

Downloading from NC now. I was NOT in the soak teat

Mimatt
Mimatt

WOO-HOO!!! Not in soak test, and ICS is currently downloading to my phone.

Tetons
Tetons

Atlanta Ga…bought phone in April. Went ahead and wiped cache .. And heard about FDR…. Phone rebooted…I set it back up and then did the system update which I have been doing since Oct 19. And low and behold there ICS 246 is … She’s a downloading .. Punit Soni..he kept his word…and possible news of JB even better. Hasn’t all been MOTO IMHO time to enjoy new phone. Not sure if doing FDR prior had anything to do with it but my purchase date not long ago.

JesusG90
JesusG90

I just randomly checked for an update and got it! Everyone should check! I’m in Southern California it’s 930 p.m

craig
craig

Jusr checked for an update in Indiana at12:15 am. To my amazement ics was available. Downloading now.

therobert

Just started the download here in Sacramento area. Been checking all day, and boom there it was.

anonymous Bionic
anonymous Bionic

Just got it – SLC, UT

Ken Davis
Ken Davis

Downloading in NC now.

techie
techie

Downloading ICS right now on my droid bionic Seattle, not part of soak test. So stoked!

JR
JR

just got the update……its there go grab it…. upstate ny

Matt Schrader

Dowloading ics right now. 12:15 am. Grand Rapids, MI

Bentley
Bentley

In KC. Still no update. Pissed and disappointed with Verizon and Motorola..

Justin W
Justin W

I have it, but I am involved in the soak test. It hasn’t been released to the public yet, but should begin an official rollout within the next week. No major issues have been found yet, so I see no reason it won’t begin as scheduled.

Hawksfire
Hawksfire

Nothing in Denver, CO 🙁
Bought it the day it was released over a year ago and signed up for the Motorola Feedback Network about 2 weeks ago.

Angel

Nothing in Boston!

Mike P
Mike P

Long Island, 516 #, NO UPDATE, purchased droid Sept 2011, phone not registered on moto website

jj
jj

I will not be buying another Motorola phone. Tired of the BS. I’d leave Verizon also, but all the carriers are the same: No customer service. They only want you under contract so they can over charge you.

9024Steven
9024Steven

I’m still waiting here in Jersey but know several users who are not part of the non-public soak test who HAVE gotten it. On Motorola’s Bionic forum they’ve set up a couple of threads asking for both feedback on ICS and benchmark test results. It IS happening! Can’t understand those on here saying it isn’t as a little reasearch proves otherwise. Also, Motorola has never said they roll these updates in a region, rather, it’s done by ESN numbers active on Verizon’s network from what I’ve been able to ascertain.

Dave
Dave

Upstate New York. No update at this time (Monday Oct 22, 10:47 PM
Dave

bruce
bruce

Nothing in Ohio. S3 here we come

googalabosh
googalabosh

No update. Just checked. Colorado Springs.

summer
summer

Nothing here ft worth tx

mikey
mikey

Nothing in central new jersey

Bob
Bob

I was in the soak test. Works great butway too long to wait for my phone to work this well. Verizon and Motorola owe us for all the months of terrible service. In Michigan by the way.

Lastexit
Lastexit

Nothing in Philly ! Way to treat your customers right Verizon ! Yet again thanks for nothing. I’m glad you pushed the update out to 2 users and screwed the rest of us.

matt
matt

Nothing in Mississippi

FelbD
FelbD

Nothing in Denver Colorado! Pissed!

Chris
Chris

Nothing in New Orleans!!! I’ve checked youtube and no one has posted any videos of their bionic with the update. You think ONE person would be excited enough to post one

figjam
figjam

No luck here in atlanta. I bought it the day it came out as well so im not sure what logic they are using to roll it out. I feel like I’ve been rick rolled.

Leonard
Leonard

Still waiting in Alabama…can’t wait to upgrade in June!

dp5
dp5

I got my update in NYC I still haven’t been able to uplaod my emails wen I click on the app…I’m having issues listening to music on my car thru Bluetooth…it keeps freezing…wen I first start the browser there is a 2-5 sec delay…many apps have 2-5 delay

Bionic Man
Bionic Man

ICS in the 317. Webtop working great. Car dock working.Loving it.

kt
kt

NO Luck in Georgia! !

Frankiefish
Frankiefish

Nothing yet in detroit either

david
david

Nothing in seattle

eg
eg

Oregon and nothing still waiting impatiently

ANC
ANC

Like every other update for Verizon Android phones, they roll out in groups to prevent their servers from turning into a black goo. Did everyone forget that? Not everyone is going to get it at once. It was like this for the last Bionic update as well, and it happened for the OG Droid as well. It’ll probably take a week or two before everyone gets it. I want it bad, too, but the fact that it’s rolling out is reassuring enough to make me a little more patient.

JR
JR

this was what i was just told by a Motorola tech in live chat support
Starting
10/19/12, Motorola and Verizon will be conducting a user trial for the
Droid Bionic MR4+ICS software upgrade. During this time, a restricted
amount of users will receive the download via a Motorola-initiated
notification. Once this testing phase is complete, the update will be
pushed out by Motorola in batches to all users over a 5-7 day time
period.

jxjcj
jxjcj

umm nothing in san fran

RJClarke
RJClarke

I called verizon today and they redirected me to Motorola’s customer service… Motorola tells me that ICS is still in the soak test phase and has NOT been released yet. Someone needs to get their ducks in a row and let us Bionic users know whats going on…

Manuel
Manuel

Still waiting here in Northern Cali.

Joe Wright

It went out to people that are part of the Motorola Feedback Network on Friday and Motorola sent an email to those people on Sunday asking for feedback. Should be out for the masses by this weekend.

JesusG90
JesusG90

No update yet here in CA.. Giving it until Friday to start getting upset. Lol

Julius
Julius

Im still waiting for the update to hit the Bay Area. -.-

Eddie J Camacho

So pissed nothing in upstate NY

Mike Poe
Mike Poe

I am in the southeast and I haven’t gotten anything. I read on another forum that the update push was based on ESN and not location, but I don’t have any inside information to suggest that that was correct.

Glen
Glen

I was excited to get the update on the 19th and kept trying to manually update the phone…for 3 days now. It’s maddening. The update supposedly rolled out on the 19th…yet I don’t know a soul that has received it. In fact even on random forums you hear very few people that say they got it…few enough that you wonder if they actually did receive the update. I agree that it seems very unlikely that the update would follow some geological priority. it makes no sense to do so. And everyone knows how notoriously misinformed, if not flat out clueless,… Read more »

Mattthew Kortenhoven

i think verizon is just buying time – does any one with a bionic have a friend with a bionic that has actuallyy received the update?? didn’t think so.

Jason Blair
Jason Blair

Nothing in Connecticut

Stephen Smith
Stephen Smith

Nope in Idaho and I’m not too far from the West coast if there’s truth to the roll out plan,

Clint Scott

Nothing in Sacramento.

akrout
akrout

Nothing in York, Pa

john sandoval
john sandoval

it seem more of a soak test than an actual roll out.

Disappointed in Missouri
Disappointed in Missouri

My wife got it a couple of days ago. I called Verizon today to find out why I haven’t gotten it. They told me that it appeared my phone had a partial ICS loaded already even though it says Android 2.4.3. Then they told me I didn’t have automatic updates feature activated. They activated it and I rebooted. Its been hours and still no update. We are in southwest Missouri.

skeletor86
skeletor86

Still not here in Colorado

Ken
Ken

Nothing in Idaho

Ken
Ken

Based on the various location responses from around the different forums, it seems as if my contention that the update is being dropped on more or less random fashion rather than by region. For example, a user in VA posted the he received the update about an hour ago. In NC, I have nothing. I think that the update is live but Vz is dropping it in batches so that the network does not crash.

Johnny Pea
Johnny Pea

NYC No update yet. read on an alternate site users in Southeast area got update OTA on Fri and Sat

bvyork
bvyork

Still awaiting the update in Tennessee

bob just bob
bob just bob

Class action lawsuit anyone?!?!

Nate
Nate

I got it Friday afternoon. I’m in central MA.

Dom
Dom

Nothing in Albuquerque, New Mexico yet. When I got my updates (4.0.4 and 4.1.1) for my Galaxy Nexus on my other line, I noticed that the support page still indicated “Coming Soon” even though I clearly had them downloaded and installed. I presume Verizon keeps it this way until every wave receives the update that way there are no disputes.

Mark
Mark

Nothing in New Jersey. My wife has had hers since the day it came out and mine I got in March. Nothing for either of us!!! I just want the update

JayDee
JayDee

Got 4.0.4 in Gunnison, Colorado.

thelemurman
thelemurman

Has ANYONE gotten the update???

Ben
Ben

Nothing here, Ohio

thelemurman
thelemurman

Nothing in Oklahoma

john sandoval
john sandoval

I just talked to a verizon representative and they told me the roll out started on the 19th.
they also let me know that the roll out would be in stages, starting on the west cost. I asked when it would reach the Chicago area(thats where I’m from). They told me that it could take up to a week for it to reach the east cost. I was then told to be patient and wait…. yeah “BE PATIENT AND WAIT!!!” I about lost it. I had to hang up on the representative before I said something I would regret.

mike
mike

still waiting in Washington

bill w
bill w

LMFAO again bull crap. verizon and motorola are still junk dealers. yea right for the open communication and transparency. almost fell for it but they both have proven they have not changed at all. cant wait for my nexus.

brian
brian

Still waiting in Sacramento.. verizon tells me its on google to send it out and Motorola tells me that ics hasnt been released

bc767
bc767

Not a surprise at all considering everything that has gone on with this update….Meanwhile shopping for another phone….

mikena
mikena

Still waiting in Florida … boooooo

Steve
Steve

Nothing in Phoenix

Ken
Ken

Nothing in NC although location might not be a good indicator of rollout. I believe for an update with a file size > 350M Vz would update customers based the phone’s internal hardware to provide a more random and uniform distribution across the entire domain of customers.

jay
jay

Nothing in Texas

glauco
glauco

Still waiting in new Jersey!

joannabear
joannabear

Nothing is southern California

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