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Verizon to blame over Android 4.0.4 Galaxy Nexus update mystery?

The months are continuing to pass and for some Galaxy Nexus owners on Verizon, the wait may be too much to take. After assuming that frequent software updates would occur to keep Google’s latest flagship handset on top of the Android pedestal, some of you may be starting to regret purchasing the device on Verizon in the first place.

At the end of March, we told you how Google had revealed that devices such as the GSM Galaxy Nexus and even the Nexus S would be getting an official software update to Android 4.0.4 – the latest version. However, as you are now well aware Verizon’s LTE version was inexplicably ignored and one month later owners are still wondering what is going on.

Now skip forward to today, as interesting reports surfacing over the weekend tell the story of one Android engineer who hints that it could be solely down to Verizon and Verizon alone as to why the Android 4.0.4 update is still not available for the LTE Galaxy Nexus. Some of you had thought that it may be Google’s fault for not bringing Android 4.0.4 to the LTE Galaxy Nexus, but according to Jean-Baptiste Queru, it’s because of certain ‘delays introduced by operator approvals’.

While he doesn’t specifically name Verizon, it doesn’t take a genius to work out it’s more than likely to be Verizon that he’s talking about. The good news, is that Google has now started to sell handsets again directly, as Jean-Baptiste points out, essentially cutting out the need for those buying handsets off contract to have to wait for carrier-approved updates.

What are your thoughts on the ongoing hold-up regarding new software updates for the Galaxy Nexus? We’re guessing that most of you were under the assumption that updates would be coming more frequently for your prized asset? If this is the case, tell us if you are slowly starting to consider switching to another carrier, or if you are prepared to wait.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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Mohootie
Mohootie

no one is ever happy

wilks79
wilks79

I emailed Verizon to tell them how disappointed I am with the “Nexus” experience.  I basically told them that I felt misled and that they ruined the whole Google/Nexus experience.  They wrote back with some genreic crap about how they must test all updates regardless of handset and they do so to ensure a good user experience. I wrote back again, and explained them what a Nexus device is. They replied back again reiterating the same sh*t. I am really, REALLY contemplating just eating the termination fee, selling my Nexus, and then buying the Google sold version to circumvent this carrier idiocy.  Like a… Read more »

terry
terry

funny fact the demo gnex’s in verizon stores have 4.0.4 and have had it for weeks. verizon doesnt care about its customers at all, only money.  

Oscar

Where are all of you going as there are no carriers that do timely updates. You complain about not having ICS but you will buy a new phone that has it. Then in 5-6 months you will be promised a Jellybean upgrade and start complaining all over again. I have an Evo 3D and I fully expect an ICS update after Sprint releases their new HTC Evo 4G LTE. I also expect HTC/Sprint to promise a Jellybean upgrade in the future regarding this new phone. Why hasn’t everyone seen a pattern regarding all the smart-phones? There may be a few… Read more »

Jarrod Bush
Jarrod Bush

I am only staying to keep my unlimited data plan.  I use well over 2GB  month and can’t afford to move up to the 5GB plans.

Nexus Lover
Nexus Lover

It’s a nexus root it and move on I have been on 4.0.4 for almost two month’s.It does fix every issue. They even have it available for those who do not know how to root.

Frank
Frank

I have been with Verizon since 2000 and this past December I purchased the GNex with 2 yr contract.  I only stayed with Verizon because I am grandfathered with the unlimited data plan and thought the GNex was to be a pure google phone with frequent updates.  I am now regretting my decision to have signed another 2 contract with this company of liars and false promises. 

BrownHornet72
BrownHornet72

Not for nothing, but what carrier or even manufacturer does update their devices in a reasonable and timely manner? I’ve never taken nor waited for a single OTA from VZW since my Droid X , Bionic, and now my GNex. If people brought the GNex with the belief that VZW was actually going to push updates through in a timely fashion…………ROFL!

Dankees
Dankees

My phone had been ghost dialing *22899 just about every time I had restarted my phone. After that, my battery life was even more dismal than before. My PRL updated and I couldn’t get it back. The only way to fix it was to factory reset the phone with a new SIM Card and not turn off my phone, ever.

Nevertheless, I understand that the update to 4.0.4 should fix the issues with the radios and help the battery life.

I am really upset with Verizon over this. Why not release the update? Would my phone really be worse off?

Regbs
Regbs

I’m on Verizon and my Samsung Galaxy Nexus LTE updated to 4.0.4 (Build IMM30B) overnight between Sun May 29 – Mon May 30, 2012. I am unlocked and rooted but that shouldn’t make a difference on CDMA OTAs. Any other LTEs get the push? I second the criticisms of Verizon. VZW agreed to carry a Nexus device then ruined it by disabling Google Wallet and insisting on crapware. I am grandfathered in on unlimited data, so I’m going to be mad if another Nexus is unavailable on VZW when I upgrade. I can’t imagine Google ever wanting to deal with… Read more »

Bstraz
Bstraz

May 5th  is the end of my contract. I have been with Verizon for over 15 years.
I called teak support this morning to see if their are updates and they said no.
Good bye Verizon

Angelo Collazo

I am strongly thinking about going to another carrier!!!  Verizon to me shows they do not care for their customers!!!

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