Toyota Recalls in 2010 prompts better customer service

These are troubling times for Japanese automaker Toyota, following a spate of recalls. It is no secret that customer complaints have gone unnoticed about faulty brake and gas pedals on a number of vehicles, prompting a recall of more than 8 million. Toyota has now pledged that they will improve and offer a much better customer service.

In order to better the service with customer complaints, BBC News reports that Toyota will rely on outside help from a number of experts across the globe — this decision was made following their recent global safety committee.

These independent experts will take a close look at Toyota’s current quality control measures, and then formulate what changes need to be made. The findings from this first report will be published in June- so we wait to see how long it will take Toyota to make these changes.

In other related news, the Japanese automaker has said that it would be fitting a brake override system into their vehicles on those that were reported by drivers.

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Written by Peter Chubb

Peter has been writing on Product-Reviews since 2007 and in that time much has changed for him, like his hair having more grey than brown now. He loves gadgets and cars, and gets excited when big events come up, such as CES and the big auto shows.

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He started out working in a factory and dreamed of the day when he could become his own boss; That happened back in 2002 and he has never looked back since. Things have changed so much on the Internet in that time, but he has adapted well.

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