It seems that since people have installed the latest operating system for Mac device, macOS Sierra, there have been a few teething issues. Having a look around Twitter we have seen that some people have been complaining that their RAZER mouse will not work in any basic sense without the Synapse kernel panicking.
RAZER Support has taken to their Twitter account to tweet their answer, and that is, “We are sorry for the issue. If you are using MacOS Sierra, Synapse is not compatible with it yet. We are working on an update.”
Ok, so the positive is that they are already working hard to rush out an update to offer macOS Sierra compatibility, and so for now they have offered a quick fix, which is to try uninstalling Synapse, and this should then enable the mouse to work as plug and play. We are not certain how much success people have had with this, and so we would like to hear from you in the comments section below.
We’re also told that if you disconnect the mouse, then the kernel panics go away. There is also another solution while the team work on a permanent fix, and that is sudo rm -Rv /Library/Extension/RazerHid.kext, and then just reboot.
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