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Steam store is down on Dec 25, can’t login

Update: Steam seems to be back up now.

We have been contacted by many of our readers to say that the Steam store is down today on December 25, 2015. This seems to be a global outage, as people are unable to login to their account.

However, the Steam website as a whole seems to be down, and we have noticed the message, “An error occurred while processing your request.”

Also on the page you get “Reference #97.1e2c1ab8.1451055219.24571b8,” and we assume that this is the same that everyone is seeing while the Steam service is down on Christmas Day.

Steam down right now

From what we can see, the service has been down for roughly an hour, and we cannot see any update from Steam engineers on any of the social channels, and so we have no clue as to when it will be back online.

Please leave feedback in the comments section below, and let our readers know once Steam is back up.

Is Steam down right now for you?

Written by Peter Chubb

Peter has been writing on Product-Reviews since 2007 and in that time much has changed for him, like his hair having more grey than brown now. He loves gadgets and cars, and gets excited when big events come up, such as CES and the big auto shows.

Contact Peter Chubb: peter@product-reviews.net

He started out working in a factory and dreamed of the day when he could become his own boss; That happened back in 2002 and he has never looked back since. Things have changed so much on the Internet in that time, but he has adapted well.

Contact Peter Chubb: peter@product-reviews.net

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WORRIEDJaccoStephenCooper3d Recent comment authors
WORRIED
WORRIED

26 dec 21:11 Finland: Hello guys how are you doing, is it safe to login to steam now? have you lost your money in steam? worried :/

Jacco
Jacco

26 dec 19:05 The Netherlands: can’t login my second account, my main does work however i don’t have any more money in my account although it is my account name and info so rip €50 valve: please fix!

Stephen
Stephen

There are several articles online about this – Steam is under a hacking attack. The company is working to get the store servers back up. They have been on and off during the day, but some people getting in have found that their accounts get mixed up with other people’s. Let us hope that the hackers get found and imprisoned.

Cooper
Cooper

Store is finally up and can view the products, can’t login at all though. They losing so much money right now.

Meta
Meta

23:24 still can’t login -.-

3d
3d

someone have any idea aobut this offline problems ?

Ravi Swamidass
Ravi Swamidass

16:55 Wisconsin, USA. Still cannot access steam from website or application. Praying nobody hacks my account. This is a nightmare.

Hautamaki
Hautamaki

5:56 PM Canada, Connection error continues on the webpage and store service.

Meta
Meta

22:51 (Portugal) still can’t login

mynamejeff
mynamejeff

16:51 in usa,illinois STEAMISN’T WORKING

James Claydon
James Claydon

22:50 England. Can’t even log into Steam right now.

mynamejeff
mynamejeff

is there any games for free for steam today/

Karol Pawlak
Karol Pawlak

23:49, not yet,

anyway not in Poland

Karol Pawlak
Karol Pawlak

23:45 Poland, steam ist offline.

belgium gamer
belgium gamer

community is back i see

Adam Watt
Adam Watt

Thanks SkidNP, pissing people off on Christmas day, classy.

sparkikus .
sparkikus .

games library is still available for me, but nothing else now

Basrin
Basrin

Don’t add anyone you don’t know and don’t try to purchase anything on the store for more info on this check Steam Database on twitter. Daily info there.

stranger
stranger

One random guy send me add and i accepted it! he told me he has my account. i check it and i had his account its something like trading your accounts or something

Basrin
Basrin

I think the group hacking is called SkidNP and apparently don’t quote me on this but they say “Hacking the steam servers will help get steam ready for counter measures in the future against hostile hackers” so yep

belgium gamer
belgium gamer

uuuhm a couple of my freinds think steam is being hacked right now dont buy anything
also if i click anything my language changes

FKCU Steam
FKCU Steam

no server is gettin ddoesd

FKCU Steam
FKCU Steam

i just were ona guy which had 83cents

Basrin
Basrin

Ummm I think steam is getting ddosed and the steam login server is going mad??

Basrin
Basrin

So I guess its cycling through random accounts showing some info and stuff by using shortcuts as to account details and other buttons….

FKCU Steam
FKCU Steam

REMOVE CREDIT CARDS AND STUFF UR ACCOUNT CAN BE COMPROSMIESD

FKCU Steam
FKCU Steam

GUYS PPL CAN NOW LOG ON UR USER

FKCU Steam
FKCU Steam

I THINK IT WORSK FOR NOW

deadbird
deadbird

WTF IM LOGGED IN BUT on market im another person WTF STEAM

FKCU Steam
FKCU Steam

TRY NOW

superbandicoot998
superbandicoot998

whenever i try to purchase the elder scrolls V skyrim it makes the page polish and it says that i have the game in my library which i dont. i really want the steam be fixed as soon as possible.

Basrin
Basrin

People remove your cred info by logging into steam over the internet hurry and get to account details under your username and remove cred info!

danknoscope
danknoscope

i think steam may have been hacked.

Room
Room

For some reason I have to login inside steam when I’m ALREADY logged in. There’s also some person’s email showing up and his profile.

headshot
headshot

For some reason when I log into my steam account, and go to add funds someone elses name comes up. I can see all their credit information, previous purchases..

Charlie
Charlie

still down, why the hell can I browse others history of buying ?

Adi Haha
Adi Haha

wtf is going on ? i can’t log in and changes language everytime i go to steam store …. is everyone else having this issues?

SteamFCKU
SteamFCKU

like rlly steam im trying to buy a game

SteamFCKU
SteamFCKU

yep same im worried

Rajm
Rajm

keeps showing me other peoples accounts and account settings

Chris Solgat
Chris Solgat

Was just able to login and can navigate the Steam website as of 5 minutes ago.

Tanner Todd
Tanner Todd

SkidNP has fulfilled their promise to take down steam on christmas. Merry Christmas everyone…
can’t even enjoy my presents :'(

rimakus
rimakus

intermittent availability, probably attack is in progress

Msisspam Msisspam
Msisspam Msisspam

Steam store is now down

Zuhan
Zuhan

Its back up as of 9:45am EST

Will F
Will F

Got my first gaming pc. Cant download my games.

Klasik Doubič
Klasik Doubič

it works now … playing Dota now 😉

jaycob
jaycob

last year xbox was down for like 4 hours

jaycob
jaycob

when will steam come back up again

Rome
Rome

still down

Update: It works on mobile!

jaycob
jaycob

steam up yet

jaycob
jaycob

i got a new gaming pc

Sam
Sam

Yep, Steam is down for me. Such a shame because I got a new laptop and would want to download some games. I heard from another news source that a hacker group threatened to take down Steam on Christmas day, maybe you could add that.

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