in ,

Samsung LT24D390SW/XU Smart TV apps warning with Netflix

We can see that there are big discounts to be had on so many Samsung products in the UK. We’ve already spoken about some of the big size TVs that you can get with a lower price, but now we have some information on the Samsung LT24D390SW/XU 24-inch Smart TV monitor that is available at the moment.

This is a very stylish Smart TV which doubles up as a monitor. Being 24-inches in size, it is not ideal as a living room TV, but perfect for other areas such as in the kitchen or as a PC monitor.

The Smart aspect of this TV though is what we wanted to focus on. The Samsung LT24D390SW/XU specs confirm that it includes access to Freeview, but also comes with support for ‘Catch Up’ TV thanks to built in WiFi.


This will extend to functionality allowing owners to view apps such as Facebook and Twitter directly on the monitor. However, what we wanted to warn you about is that some third-party apps such as Netflix may not be supported on this smaller inch TV.

If you see this Samsung TV advertised in the shops as a ‘Smart TV’, you will automatically assume that it will support Netflix and any other popular internet app just as any other standard Smart TV would.

However, if you look at the image attached here from Samsung support, you can see that some consumers have already discovered that Netflix is missing from the Samsung LT24D390SW/XU Smart TV – Samsung support actually replies to this user by saying that third-party content providers may remove apps without notice if they are not compatible with hardware.


While Netflix is obviously just one app out of a vast selection to choose from, we did want to point that out to you in case you are considering a purchase this month.

Overall though, this is still a lovely TV which is great for the kitchen as we mentioned above. Full HD resolution, web browsing, 2 HDMI ports and a 60Hz refresh rate – PS4 and Xbox One still very much possible as a result.


Let us know what you think of this model – are you considering a purchase? Unfortunately there does not seem to be any Samsung LT24D390SW/XU reviews online, but we did manage to locate the official Samsung LT24D390SW/XU manual for you.

Has anyone else discovered that certain Smart TV apps are missing from this model?

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng:

Leave a Reply

7 Comment threads
8 Thread replies
Most reacted comment
Hottest comment thread
7 Comment authors
Tony SleepDavid CooperColleen WilliamsRachel HalladayRobert O'Connell Recent comment authors
Tony Sleep
Tony Sleep

Current production 24H390S (March 2018) of this TV does now support Netflix, TVNow, Amazon Prime, Spotify, and others, from the Samsung app store. It also natively connects to a DLNA server, which doesn’t seem to be mentioned anywhere in the specs, and I was really pleased about. The UI has had some improvements too. I don’t think the older versions can be upgraded. You can tell the difference as the aerial socket and 2 HDMI sockets have moved to a panel on the RH of the screen. The older version has them on the back as shown. I had an… Read more »

David Cooper
David Cooper

A ‘Smart TV’ that does not support Netflix is not a Smart TV in my opinion. Pile of crap. Didn’t realise it is so old too. Mine’s going back.

Colleen Williams
Colleen Williams

I brought this tv nearly 2 years ago. At first I didn’t realise it never had Netflix as I didn’t have an account. Last year when I got a Netflix acc I went to sign in for my children and bang theirs no Netflix. Gutted! Is their any other way I can upload Netflix app or to update the software to 1003 or higher?! The tv is currently stuck on 1001

Rachel Halladay
Rachel Halladay

Just bought this tv and think I’ll try and send it back, gutted no Netflix and no sound on demand 5. Absolute pile of crap, the two things we bloody bought it for!

Robert O'Connell
Robert O'Connell

really annoyed had a panasonic tv connected to my computer bought this samsung as a replacement.cant get sound through the hdmi from my pc and no NETFLIX GGRRRRR WHAT A LUMP OF S**T

Eddie Hotchkiss
Eddie Hotchkiss

Just got the 24 inch and no netflix, although it keeps advertising it on the smart hub screen

Roy B
Roy B

Just bought the 27″ version and no Netflix 🙁

PS4 Driveclub Bundle best price at Tesco Vs Amazon Vs GAME

Amazon Cyber Monday TV, tablet sales start early