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PS4 CE-34878-0 error fix offered by Sony

Following the GTA V PS4 CE-34878-0 error some of you are seeing since installing patch 1.03, some of Product Reviews readers are looking for a fix. Sony has offered up just that with a few details on this “error has occurred” message, which basically is related to an application or system software crashing.

Many of you are under the impression that this is a new PSN error that has only just been happening within the last few days.

However, this error has been lurking around for a good while – it has just taken launch problems for COD Advanced Warfare, Assassin’s Creed Unity and now GTA V for it to emerge from the shadows.


Seemingly predicting their own fate, Sony has already compiled a dossier on what this code is about and offered up a PS4 CE-34878-0 error fix to those that are having problems.

If this applies to you, this is what you need to do. First you should close the game that you are playing, then make sure that you have the latest update for the game installed.

After you have done that, reboot the system and ensure that you don’t have a PS4 Camera connected. If you do, disconnect it then reboot the system again.

Next, an important piece of advice from Sony which some of you may not realise. They advise you to head into settings, then to User and Login and make sure that Facial Recognition is off.

The next step is one that you are not going to like. Sony then advises users to reinstall the original PS4 HDD if you have upgraded it to a third party HDD – don’t ask us why, but Sony’s engineers have obviously found an issue linked to different HDD and the CE-34878-0 error in question.

Finally, the last step could be crucial too with fixing this problem for good. After ensuring that you have the original HDD in place, you then need to back up data if the error persists, then go to your settings and ‘Initialise’ the PS4.

Thats the complete steps offered by Sony themselves as a fix for the PS4 CE-34878-0 error. If you are still getting this problem after all these steps, then it’s time for you to contact Sony and take it to the next step on a possible replacement console.

Let us know how you get on with this and if the steps we offered here helped you or not. Which game did you receive this error on and how often is it occurring for you?

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

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Troy Miner
Troy Miner

I’ve done all the steps, got my PS4 “fixed”, even got a new disc, GTA still gets this same error. Somebody needs to fix this NOW.


Same problem like guys. just i want to get my refund from ps4 for useless system.


Dragon age inquisition downloaded. No steps worked but every other game is working up to and including GTA V. About to throw in the towel. If I discover anything I will be sure to drop a line

Connor Bellshaw
Connor Bellshaw

This error constantly occurs when I play fifa 15 or GTA 5. I have followed all of the above steps at least 3 times for each game and yet I still get this error. I have already had my PS4 “repaired” by Sony but that done nothing.

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