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PS4 1.50 update problems with broken consoles

While everyone is in a state of ecstasy with the official launch of the PS4 which is now live, it appears that there already some reports of incidents emerging. PS4 problem complaints have started to appear, ranging from faulty HDMI cables, to other problems where the PS4 console has stopped working after installing the PS4 1.50 Day One update.

This isn’t just a rumor either, as Sony has been forced to issue an official statement on the matter after it was revealed that many users have also been experiencing problems after picking up their PS4 console early via promotions.

A collection of these problems has been collated by the guys over at IGN. It includes issues on their own console after updating to the 1.50 firmware and also confirmation that it was happening to other users as well.

After some feedback and after more complaints came in, Sony has decided to act and issued this statement to IGN in relation to the early problems:

“A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.

There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.”

That is the full statement there, which we felt we should include for clarity. Sony’s Shuhei Yoshida has also chimed into the problems, by issuing this response on Twitter:

There’s also evidence of the HDMI problem up close which has been detailed by Kotaku in the included video below. There is some ongoing commentary from one of the affected users over at Reddit here, which we think you’ll find useful as well.

So there we have it. Sony has said that it is a minor incident affecting a small number of PS4 users. Do you have any issues with your new PS4 after buying one today – before or after installing the 1.50 update? Get in touch with us below.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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David James
David James

Is anyone really surprised by this? It’s called BLEEDING EDGE technology. I prefer to be on the cutting edge, which is about the time they get all the bugs worked out, I can compare PS4 sales and reviews vs XB1 sales and reviews, and make a truly informed decision. It’s new tech, gonna have some bugs. I consider pre-orders of next gen consoles the ‘beta team’. Cause you’re in beta whether you wanna be or not.

Admir Karalic
Admir Karalic

I read all those comments, and read also the comments on other Forums, and people have major issues. I don’t want to bash at Sony, but again I feel like cheated. I used to have a PS3 80GB Retro. Version that crapped out after 13 months of usage, I was pissed and Sony didn’t want to replace it even thought we have our Customer Protection Law. AnywaysI had bought another one the Slim when it came out. I had their service for a Long Time and Ejoyed the Single Player portion of the console because I wasn’t too eagher to… Read more »

Djxiej
Djxiej

I think I got a faulty one..

Working fine until I installed patch and the system restarted. Now the display is completely gone. Tried holding down power button til second beep and still nothing. On hold with PlayStation now..

jay
jay

I had to rebuild the database after the update, but other then that I only having issues connecting to the psn (still havent connected)

Vic
Vic

System is complete junk – unable to play – a game- can’t find- wifi- networks – unable to read disc- online with support for 2 hrs and guy just hangs up on me after saying he’s going to place me on hold and telling me lies

Nexus 7 2013 16GB price a no-brainer after video review

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