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PS3 Update v3.50: 3D Blu-ray Playback Problems?

As you are probably aware Sony launched a new firmware update for the PlayStation 3 earlier today, this software update adds a few new features, however the most impressive is the support of 3D Blu-ray movies.

It looks as if the 3D Blu-ray support doesn’t seem to be working for all users and all 3D Blu-ray movies, one reader is reporting that 3D Blu-ray media is not even recognized, whilst another reader could not play Monsters Vs. Aliens in 3D.

We would appreciate your feedback on this matter, therefore we have set up a simple poll, this is for people who have installed firmware version 3.50 and have tested playing a 3D movie.

I’m sure that the problem is not a huge issue as we have not seen a lot of comments from disgruntled PS3 owners, however it would be nice to why a few people are encountering problems. If you answer no please go into detail in the comments section below.

[poll id=”240″]

Written by Jamie Pert

Jamie has a background in computer repairs and maintenance along with network administration, he now enjoys utilizing the benefits of new technologies and enjoys writing about anything that brings new technology to the world.

He began writing for Product Reviews in mid 2009 and has since expanded his knowledge across a wide-base of devices, he is looking to get more hands-on experience with new devices to gain a better understanding of the latest and greatest technologies.

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McCoy Shane RodgersStevej1986kJLABijujoywilliam Recent comment authors
McCoy Shane Rodgers

I recently bought a Hisense 3D smart tv and hooked my “fat” ps3 to it. the issue im having is the bottom 1/3 of the screen is messing up, like they took the top 1/3 and put at the bottom all messed up. havn’t tried 3D movies yet. Anyone having the same issue as me?

Stevej1986
Stevej1986

I also had a problem with it not playing any blu ray movies (hav’nt tried the 3d ones). Still plays blu ray games and DVD movies. This ps3 was only 15 months old when it started having this problem. I’m not prepared to pay anymore on it to get this fixed. If it has something to do with the update maybe a future one will correct it, if not then I’m going to get a separate blu ray player (don’t play that many games on it anyway). It won’t be a sony player I’ll be getting either, they’ve had enough… Read more »

kJLA
kJLA

My ps3 says that it has not detected a 3 d tv and I have a brand new 3d SAMSUNG 8005 2011 model

Bijujoy
Bijujoy

I BUYED NEW PS3 WITH VERSION  3.50 I CANNOT PLAY MY BLUE RAY 3D CDS I HAVE 3D T.V IT IS SHWOING NEED 3D ENABLED TV AND PLAYER. PLEASE ADVISE WHAT TO DO

william
william

Right , i have a 3D ready tv ( samsung D9000 46 inch ) and a PS3 40 giga

I went to play a 3D ready Bluray Film in my PS3 but it states that my PS3 does not support 3D

Can some one point out where im going wrong ?

Yolanda
Yolanda

I don't have a 3D HDtv. When updated the picture and any movies look to have a double image on the right side of the tv screen, like you are looking at the old type 3D movies without the blue and red glasses.

mike
mike

david iceland, you are the man!!!!!

david iceland
david iceland

If it helps anyone…it worked for me just to reset my hdmi settings….display settings > video output.

Galo
Galo

I installed it but its says the player or display doesn't allow playback

Mark
Mark

To answer the original posts I have to say NO (even though I haven't tried 3d disks) because my PS3 doesn't read any disks now!… I did the update but didn't use it for a cpl of weeks (watching streaming movies only) – played a game a cpl of weeks later and it broke while playing. Rebooted, stuck a disk in and nothing, no hum, spinning icon on screen can't read ANY disks (bluray, games,dvd,cd). I checked on ps3 site and the forums have a few threads – 160+ posts on one single thread- over 17pages with people complaining about… Read more »

Mark
Mark

I rushed out all excited re GT5 – put in machine, carreied out the update , now my macine doesnt see any type of disk – CD, Video, DVD, Bluray etc
What a cock up – lets hope a new release is availble ASAP

Jake
Jake

killed my Blue Ray drive, 3.50 update is shit…….

well thanks Sony…the only way to play games on my ps3 now is to Jailbreak it and download games.

thanks for wrecking my blue ray drive, guess you really dident want me to buy your games

fred
fred

change the display settings on your PS3! had the same issues here till i changed the display setting on the PS3 to the max size. then the 3d disks worked perfect!
-fred

Cameron
Cameron

i installed 3.5 the other night because my netflix disc wouldn't work anymore. i had to if i wanted to watch throught my PS3. everthing worked fine until i tried to watch a movie the next night and it played for 30 minutes and then gave me an error code. it only reads a disc about every 3rd time i power down and up again. and i know it's not the disc i put in because i have tried 2 games, 2 blu-ray movies and several dvd's. it's all the same. nothing works. i haven't had any problems logging into… Read more »

chris yorke
chris yorke

i can not play any of my games or movies with out it either crashing or not loading atall and justgiving me error codes NOT HAPPY

Markus
Markus

my ps3 (phat 40gb) also does not detect the 3d MvA disc at all. I have read in other forums that it is a disc problem with certain batches…. (those that came with black pouches for the 3d glasses have the problem whereas those that came with blue pouches work)

guelphACE
guelphACE

my ps3 doesnt detect the 3d bluray

Billy1980
Billy1980

Firmware fix is needed for some fat ps3 types. I have samsung tv and mva on blu Ray. If it's laggy and blurry recalibrate by going into picture settings under menu on the remote. Go down to 3d

Billy1980
Billy1980

Firmware fix is needed for some fat ps3 types. I have samsung tv and mva on blu Ray. If it's laggy and blurry recalibrate by going into picture settings under menu on the remote. Go down to 3d, choose your options from the including how much lag etc needed. Also you can change picture mode. I chose smooth and it worked much better!

Øystein
Øystein

Installed the upgrade, and the PS3 will not recognize the 3d disk at all.

chatorex
chatorex

First of all, you need to do a new video setting and will recognized the 3d output. Once that is recognized do yo can play de blu ray. I do this in a mitsubishi dlp hdtv

quique
quique

unable to play monsters vs aliens blu ray 3d.

john
john

i cant play 3d bluray nor can i play any of the 3d demo games. but i ca n play resident evil afterlife 3d trailer and theme

louise cooper
louise cooper

i was aware of maintainance, but its now 10am on 22nd september and i still cant use my password, is anyone having this problem still and does anyone know when it will be fixed, thanks, im having withdrawal symptoms from not playing call of duty live booooooooooo hooooooooo not good. still showing error code. i thought it was supposed to be back to normal by today. not happy at all.

RussUWGB
RussUWGB

i tried quick format what reset are you talking of quick normal or just a settings reset?

Obama Bush
Obama Bush

lol crybabies.

…maybe go check the ps3 site before crying here ah hahahahahahahah.

Frank
Frank

after the firmware update, i started monster vs alien and everything worked fine. I had nothing to do but to push power on my glasses

Jason
Jason

Update 3D blu ray works signing in no problem also

sedso
sedso

just watched monster vs aliens in 3D. my disc wasnt recognised at first took it out give it a clean had a couple finger prints on it. worked fine after

matthew
matthew

im fucking bored now cant do anything because of download now

richard kent
richard kent

hi people please stop worrying and read goose post. they have to do maintanance to keep it all going for you hardcore gamers. think this is the first time this has happened in a long time so im sure 6+ hours without your ps3 wont kill you and it should be better when they have done……………….long live the ps3 🙂

Ken
Ken

I only have one blu ray disc and that’s the 3d monsters v aliens I got with the samsung 3d tv. Disc doesn’t appear to get recognised. DVDs and games are fine though

Waited ages for this update to be able to use the 3d blu ray disc

Jav201
Jav201

Cant play 3D BR Monstrs vs aliens, PS3 just dont recognize it

simon
simon

the last up date i did fucked up my ps3 after about 10 min it crashes during a game and today wont take password reckon its a scam by ps3 to bring your ps3 back when your out of warrenty so u will pay 168 euro for an exchainge

ski_bum4ever
ski_bum4ever

It won’t let me sign on either. It just says wrong password

glen
glen

same here says ps3 login details incorrect

AdonisUK
AdonisUK

Can't sign in to PSN..will not accept my password…Sony had better get their arse in gear..I'm getting MAG withdrawl symptoms!

sedso
sedso

3d blu ray not working on my 3d samsung LED tv. do i need to change any settings on PS3

banditmick
banditmick

Same here, will not have my password!!!!!!!!!!!!!!!!!!

Garth Vader
Garth Vader

I'm gonna check sites like this BEFORE i update next time. Lesson learnt

sedso
sedso

do you have to change settings 3d not working with my 3d samsung

gorgepir
gorgepir

Monsters vs aliens does not show the 3D properly. It works only on still images (for example for the subtitles) but the movements are incredibly bad, and blurry.

The 3D movie support is nowhere like the 3D games. 3D games did not have any issues. The movies (or movie as I only have monsters vs aliens) is horribly broken and you cant even watch 2 min.

Ed
Ed

Cant connect to ps3 network, says ive put in wrong details, this is a fu*king joke!!!!!!!!!!

sedso
sedso

do i need to change any settings for 3d to work i have samsung 3dtv too cant get it to work

DaynNite
DaynNite

Cnt login to psn!!!! This blows

killer_jase
killer_jase

same log in problems

Andy
Andy

Following a reset normal blu Ray movies work but if I try to load monsters vs aliens 3D it just won't load then other blu rays will not load. Reseting allows normal blu rays to play!

dean27885
dean27885

passwords taken , cannot sign in

Andy
Andy

Ps3 update has stopped my blu Ray drive recognising blu Ray movies, games still ok. Pan is down for maintenance that is why you cannot log in. Message boards in US full of dead blu Ray chat following this update yesterday!

Mitch
Mitch

I have installed the new update and I can’t sign in as it’s saying incorrect details, I get an error code when I try to click forgot password ?

THE-URBAN-TIGER
THE-URBAN-TIGER

I agree Clayton, I'm the same as you guys, cant login says password incorrect and get the same error message when click forgot password! I dont use blu ray player either, I dont want all this shit on it, I just want a games console!! You should be abe to choose to what and if you want to update! They need to sort this Liveo!!

charlie
charlie

cant login this is messed up! thanks again sony!

david
david

this is crap my sign in name isnt working what do sony plan on doing about this

liam
liam

just downloaded update, wont let any of my ps3 accounts sign in says 'error with user id or password' go to forgot password error occured. its deaded, not good…

Josh
Josh

wow so is the ps3 totally f'd up the A or what? they better make this right if it did or they might as well drop there drawers and say here xbox

roger
roger

wont let me or my sons sing in now after download arghhhhhhhhhhhhh

jonnie
jonnie

fuuuuck sakes cant sign in either -.-

goose
goose

http://blog.eu.playstation.com/2010/09/20/playsta

they are having a system maintence so the network is down til 2am. check the link above

murphyz-law
murphyz-law

did some searching. they say network down for maintenance. but why show error on user end i dont know. im pissed its one thing after another on this ps3, im about to go buy xbox and say screw this

Gavin
Gavin

I am now trying a few things. If something works i will tell everyone FINGAZ CROSSED.

Clayton
Clayton

the 3d content is irrelevant because nobody can sign in to the ps network. can't play any online games, so now you have yourself a really expensive 3d blu-ray player. they need to get their sh*t together before forcing an update. and, why not let people choose to update or not? I don't use it as a blu-ray player, so this feature is irrelevant to me as I'm sure it's irrelevant to many others.

murphyz-law
murphyz-law

aaaahhhh password no workie. what the hell

Phil
Phil

Tried to get onto playstation network but site was down! PS3 died after update, could not log on. Hope this is sorted soon.

haff
haff

cant sign in PSN!! bad password and ‘forgot password’ option has error.. heeelp! =

Ben
Ben

I have a problem with loging in, it says my password is wrong 🙁 any news about this being fixed ???

lee
lee

just updated about an hour ago or so and cant not sign in all i get is email and password incorrect, i seariously thought i got ramdomly banned lol

Mike
Mike

I put in Monsters vs Aliens 3D, but no play option appears under Video. And the blu-ray drive makes a disturbing mechanical knock sound a few seconds after trying to read the disc.

chris kelly
chris kelly

am same , update has wiped the password , when i re enter it it says invalid and if i click on forgot password i get an error message

error – 80023017

Baz
Baz

Unable to login to Playstation Live, telling me my password is wrong, i am using automated login so clearly the update has caused this problem…

Gavin
Gavin

I can't sign in either it said the same thing, i hope sony can fix it. If they can't I am probably going to drop my ps3 out the window

Anthony
Anthony

Same hear all passwords will not work

Johnny
Johnny

Installed v3.50, now getting 'password incorrect' message. Clicking on 'forgot password' brings up 'an error has occurred' message. Same thing being reported all over the boards – this smells like something of a major f*** up..

jigzy77
jigzy77

Telling me password is incorrect for all my user accounts…this is crap!!! My day off and i can not sign in

Jigzy77
Jigzy77

wtf!!!!!! i can not sign in the network…sumone needs to fix this fast….my day off….need to play madden!!!!

jason
jason

i updated this morning,
and then played monsters and aliens and it was amazing, the 3d was fantastic and the quality of the blu ray was outstanding

Scuba-j
Scuba-j

It's telling me that my email or password is incorrect

tony
tony

this update have problems, now i losse all paswords accounts and allways it say passwor bad but the pass its good

flyer
flyer

Downloaded the update, and now the system will not accept my login credentials, so I am unable to connect online.

jamie
jamie

i cant sign into ps3 online anymore

curtis
curtis

i cant coonect to ps3 network

simon
simon

ps3 updated to 3.50 but 3d disc doesnt still com up on the screen( cant see the disc at all)

alix
alix

and it killed my PS3! its dead now after the update…

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