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PS3 update 3.72: Only firmware problems reported are lack of features

Within the last few hours another Sony software update has gone live, this is for PS3 firmware 3.72, and the update is said to be just a minor improvement. The new firmware uses just 190MB of storage, although to play games online you’ll need to download the update.

The only improvement being reported is for PlayStation 3 playback quality when in use with certain format software, and while keeping system stability at its best is great, we cannot help feeling disappointed as extra features are always welcomed.

So if you’re reading this and are planning some gaming today, then it’s a good idea to get on slightly earlier so you can get the PS3 v3.72 update installed sooner, rather than later. Do you think this update was to keep ahead of the modders/hackers? Let us know if you had any problems installing the new firmware, and what has not worked right since the last install like PS auto updates.

We can think of a few features that this update could have brought, but for now lets look towards PS3 update 3.80, what would you like to see? Cross game chat is on top of our list, but do you have anything less obvious?

Update: Some of our readers have reported issues with the manual PS3 time being an hour behind, although this PS3 update seems to have fixed that now. Another issue is with PlayStation Home freezing, which has not been fixed according to some people.

Written by Daniel Chubb

Daniel is the CEO of Dansway Communications LTD and founder of product-reviews.net; a top blog dedicated to breaking tech news, hands-on reviews and delivers real solutions to everyday consumer electronics hang-ups.

Daniel now spends his time keeping an eye on the latest technology and business trends. Also developing other blogs/news sites in the entertainment and business industries.

Contact Daniel Chubb: daniel@product-reviews.net

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Jordy_delsing
Jordy_delsing

mine won’t start cod mw2 after the update. first it loads the game but after the logo of infinityward the ps3 returns to the home page

Draemon170
Draemon170

ok we got mortal kombat for the ps3 and its brand new yet freezes on a certain point constantly. any ideas that might make it work?

Ichibugin
Ichibugin

This IS BS!!!!!! I SHOULDNT HAVE BOUGHT PS3!!!!!!! I SHOULD HAVE BOUGHT ALIENWARE M14… THE FFFF… I’VE WASTED MONEY FOR THIS OUTCOME? ZZZZ…

Ryan Boothy Booth

SO HOW DID U GET IT TO START THE UPDATE THROUGH USB! AM GONNA TRY RE DOWNLOADING THE UPDATE AND UPDATE THROUGH USB!

av
av

I don’t have internet 120gb system and the system stuck at 99% on install screen it won’t get off that screen even when I turn it off it keeps going and installing even when game is not in any ideas how to fix?

Ashton
Ashton

my ps3 hafter it gets to about 30-40% turns its self off no matter what. i have tryed keeping the controller and ps3 active the entire time and it still just shuts down… when i start it up it says it was unable to download the up date and when i say try again it starts back at 1% …. what do i do?!?!?!!

Rocker182
Rocker182

Me too, trying to update to 3.72 and it’s keeping stucking at 84%, WTH!!! 🙁

Adalberto_montano@yahoo.com
Adalberto_montano@yahoo.com

Trying to upload 3.72 on to my ps3 but it freezes at 99% it suckssssss . Man its a brand new sistem ,its worthless cant evenplay movies now its trash .

Lookie
Lookie

Hi, i have the old 60Gb console which i bought new when it came out. It has been working fine until today. I have just downloaded the 3.72 software update as i wanted to sign in so i could watch 4 on demand. When the machine was uploading it crashed with a error “8002F0AC”. I rang up PS3 Support & they told me to restart the console. I did as they said & now error “8002F14E” has appeared. I can’t even boot into safe mode. They said the console is broke there is nothing they can do. They said that they are not responsible because i agreed to their… Read more »

Bad67kat
Bad67kat

I have a 1st gen 80g, with a 500g installed. i just did 3.72, and everything works, except when i go to play games. it will randomly freeze, then reboot. it worked perfectly fine before this update.

guest
guest

3.72 killed mine too.  I called Sony who told me to manually reinstall the update, which I did, but now it’s stuck on 99% when installing the update.  Can’t even boot into safe mode.  This is BS.

bda23
bda23

why does my ps3 freeze right after i sign in to psn?? 
its in update 3.72 and have 80gb

Anonymous
Anonymous

This is a bunch of BULL!!!!!!!! Just did the update, now my playstation wont even come on.  All I get is a blank screen, no error codes, no prompts, nothing. WTF

Cookie
Cookie

ok, so this guy i know said don’t download the 3.72 patch/update. Instead he said go buy an Xbox! lol sorry couldnt help it! ><

Little1inthewind
Little1inthewind

After 3.72 update I can not sign on. Will not find ip address in auto and when manually entered it does not find internet at all. My pc does just fine with a download speed of 22 Mbps! I have been working on this for a week straight even with a friend who is certified in networking. Sony..  you done it again.

Does anyone have a fix foir this? I see many with the same problem but no one with a fix.

Scottyb_95
Scottyb_95

My Ps3 freezes at the loading screen. I then turned it off from the wall because it wouldnt restart, now it says I have to re-download  3.72. I have had enough of all the problems that sony has caused. They should do something about it!!!!!!

Dazstevens
Dazstevens

Add mine to the list also. Had this PS3 since the beginning and now since 3.72 I crashes all the time freezes in games, freezes in menubar, decides to shut down and flash the red light. re-format and still same old problems. How do I roll back this update of death!?!

Aladgob
Aladgob

3.72 destroyed my blue ray. Games don’t work movies don’t work. Wtf. Worked fine for 3 years get this update and the games froze moviesa skipped and now nothing. I’m feenin to play right now.

stocker14
stocker14

Don’t complete update 3.72 it crashes all older systems!

Zachary Rusk

that $60 a year for xbl sounding better yet?

Jrgabayan
Jrgabayan

Update may have killed the disc (BD/dvd) reader. Played a dvd and game well yesterday then crashed while watching some extras on a BD and now it won’t play DVD, BD or any games. Not very happy.

Geralama011
Geralama011

update screwed up online mw2

Tbpuglisi
Tbpuglisi

The download completely crashed 80 GB playstations (CECHL01).  DO NOT download it.  The system will not turn on after the update and Sony will not take responsibility for it.  Completely unethical!  Buy an X-Box.  Anyone else with the same problem and model, please post.  Maybe with pressure, Sony will step to the plate and do the right thing.

Tbpuglisi
Tbpuglisi

The download completely crashed 80 GB playstations (CECHL01).  DO NOT download it.  The system will not turn on after the update and Sony will not take responsibility for it.  Completely unethical!  Buy an X-Box.  Anyone else with the same problem and model, please post.  Maybe with pressure, Sony will step to the plate and do the right thing.

Derter45
Derter45

same here 3.72 killed bluray

Dboz555
Dboz555

My son downloaded firmware revision 3.72 and it killed my Blu-ray so I reset the settings like Sony’s website says to do and now it does not work at all. DO NOT DOWNLOAD firmware revision 3.72

Jeffenslow
Jeffenslow

ever since the 3.72 update…..i no longer get any sound on any of my PS3 game discs, yet my downloaded demos do have sound…..the player also plays sound just fine for dvds or blueray……NO SOUND FOR PS3GAME DISCS…..i have my 15 year old son on weekends…..sony better get their ignorant asses to my house and fix it now…..or refund my $300

UpdateStation
UpdateStation

Bought 3 new games for ps3 about 6 days ago now, had no problem.  Updated yesterday to 3.72 and one of my new games gives me this error code 80010514.  I was playing this same game OFFLINE minutes prior to this update.. decided I wanted to play some multiplayer co-op.. connected, was told to update new firmware, so I did… installed fine… restarted… start game and ERROR 80010514.    Tried one of the other games and it worked, I’m kinda hesitant to go threw my massive pile of games just to realize some of them will not work what so… Read more »

Nyyankessfan10
Nyyankessfan10

my update is stuck at 99%… it never goes past 99%… nice job sony now i cant get online ever again =)…

ImYourCreator
ImYourCreator

Im so mad after installing this update my games freezes now whether i play online or not… Im so dissapointed right now… Where can i complaint about this or what can i do to fix this? Please help

Mikey_h_81
Mikey_h_81

I’m getting a green hue on the screen using HDMI after the update restart! Anyone else?

Miggy422
Miggy422

Im having trouble connecting to Call of Duty Black Ops .
When i finally get on it freezes and signs me out.
Anyone else having the same problem?

I actually sold my ps3 yesterday thinking it was the ps3 that was messed up , i bought a new one and did the update and the same thing happened .

anyone know what can we do about it?

Miggy422
Miggy422

Im having trouble connecting to Call of Duty Black Ops .
When i finally get on it freezes and signs me out.
Anyone else having the same problem?

I actually sold my ps3 yesterday thinking it was the ps3 that was messed up , i bought a new one and did the update and the same thing happened .

anyone know what can we do about it?

Bbmurky
Bbmurky

The psn is under mantainance thats why u cant get connected to the net!! They aré updating some Games and titles, soon it Will be fixed/ online again, be patient

Radville

people cant survive not playing video games for more than a day and they switch to xbox? thats so embarrassing

Ray
Ray

After installing software Version 3.72, my Ps3 no longer sees my laptop.  I can’t stream video or audio through the Ps3. 

Iloveps3
Iloveps3

Ever since 3.0 my games have been freezing. Sony plz fix this or I’ll think about hedding over to Microsoft. I’ve been with u guys since the beginning so plz just fix it I know your trying

huji fuji
huji fuji

i keep getting an error every time i sign in to psn !! >_< 8002ad32

huji fuji
huji fuji

i keep getting an error every time i sign in to psn !! >_< 8002ad32

Not A Happy Chappy
Not A Happy Chappy

My ps3 is still restoring after 13 hours so far and only another 4 to go it says. Crazy. 🙁

Jvtakeover
Jvtakeover

mine saying the same thing why?

Drumman
Drumman

i cant connect to psn update installed fine and all worked now wont let me log in really getting frustrated i have tryed all the recommendations listed and none have worked i can only presume its down to something on the new firmware

Drumman
Drumman

i cant connect to psn update installed fine and all worked now wont let me log in really getting frustrated i have tryed all the recommendations listed and none have worked i can only presume its down to something on the new firmware

Vinh Vo
Vinh Vo

same here I can’t connect to PSN after this update -_____- I’m about ready to go get me an Xbox 360.

Latey_70
Latey_70

got the saaam e problem… wtf is up with sony, i ddnt buy a ps3 to get all these type’s of problems… the other day my ps3 kept freezing and i cudnt go online on COD, now this jheez… i defo knw Xbox aint haing no crap problemz lyk diz.

Yves Lacotte
Yves Lacotte

I can connect to internet after uploading but cant connect to psn… Says also timed out 🙁

Jayruiz88
Jayruiz88

i cant connect to psn since the update…. just says psn timed out

Release
Release

I have been unable to sign in to PSN network since I updated.

Release
Release

I have been unable to sign in to PSN network since I updated.

Not A Happy Chappy
Not A Happy Chappy

Sorry to hear that mate, but i am afraid you are in a worst boat than me as your ps3 must of gltiched during the update download  to according to Sony and Sony said to me today that alot of people usually can’t even switch there ps3 on if the download is corrupt and that i wasn’t so bad as my ps3 still turns on. Going back to my ps3 it is restoring as we speak and it has been for 3 hours now and it still says it has another 13 and 48 minutes left….. WTF!!!!!!!!!!!!!!!!!!!!!!!!! I will post… Read more »

Nathan Quinn

Getting a very common problem it seems. I usually don’t watch the download bar, so when I came back I had a blank screen and the soft off switch wouldn’t work. Just got the 3 beep you get when you eject without a disk in. I ended up having to turn the power switch off, but I still can’t get anything when I turn it back on. Not sure if it finished downloading or not.

Not A Happy Chappy
Not A Happy Chappy

Right after being on the phone to Sony “Again” about this update problem, they are saying the same old crap “it’s because i updated wireless and must of got a glitch and to try system restore”. I’ve had this before with my last slimline ps3 after an update, it messes up your blu ray drive and everytime you try and play mw2 or any blu ray it clucks and makes noises and sometimes it won’t load any disc. This however will get so bad that the drive will stop reading disc’s all together if its anything like the last time… Read more »

CHICKY3
CHICKY3

BLACK OPS MULTIPLAYER IS SCREWED AND IT FREEZES

Gutted
Gutted

Crashed after installing and now it won’t even switch on! Any suggestions?

Paul
Paul

Downloaded and when it installs It frreezes on 99%!! Cant get passed this?

Christopher Donahue
Christopher Donahue

I installed it and after it was done my ps3 shut off and now I can’t get it to come back on! I’m very upset especially sense Sony told me its not their problem and that I have to pay 129 plus shipping and handling to get it fixed!

Not A Happy Chappy
Not A Happy Chappy

Yup my bloody ps3 keeps crashing at the end game lobby on mw2 after installing this crappy update 3.72 today, im not happy at all!!!!!!!!!!! Bloody SONY AGAIN!!!!!!!!!!!

Leenkelly
Leenkelly

My PS3 is now crashing all of the time since installing this update. 

Frankrutkowsky
Frankrutkowsky

Won’t download for me stuck on 3% forever

Ripgroove
Ripgroove

I get the cinavia sound error now when 20 mins into a DVDriped film. Blocks the sounds but still plays but no sound. Having to play it at 1.5 speed to get sound…… not sure if its just this film still need to test 1 i know works.

Zerocoat200
Zerocoat200

Now my PS3 freezes whenever I try to do anything at all. Netflix, a game… doesn’t matter.

Zerocoat200
Zerocoat200

Now my PS3 freezes whenever I try to do anything at all. Netflix, a game… doesn’t matter.

Anonymous
Anonymous

Wow Daniel Chubb is dumb. Cross game chat isn’t possible on the PS3! Jackass. A Sony rep. confirmed it about a month ago.

Anonymous
Anonymous

Wow Daniel Chubb is dumb. Cross game chat isn’t possible on the PS3! Jackass. A Sony rep. confirmed it about a month ago.

Mrhill
Mrhill

yea I thought that after the network went down they were going to have cross game chat or was that just a rumor

David

I hope it fixes the date/time issue with the Quriocity music service. Almost every time I use Sony’s music service, it tells me to go to system settings to adjust the time. It sounds like it might have from this article, but I sync my time via the Internet and not manually.

Nathan Blair
Nathan Blair

it is not downloading

Jin
Jin

try installing from a usb stick, that might help it work – my mortal kombat constantly freezes at the start screen now since 3.72 🙁

Jin
Jin

try installing from a usb stick, that might help it work – my mortal kombat constantly freezes at the start screen now since 3.72 🙁

Matthewkh
Matthewkh

The DLNA ‘scan for media servers’ option seems to have disappeared?!

Ozzy
Ozzy

I would like to have the ability to change my PSN ID without losing trophies or downloadable contents. The Japanese accounts have this feature why not the American accounts as well ? I pretty much would like to see all features that the Japanese accounts have on the American accounts. It wouldn’t be fair if only the Japanese accounts can have everything wouldn’t it ? I don’t think so. 

Woersaa
Woersaa

I’ve just tried to install this update, and is now stucked with the 8002f165 error ! No clue what to do, all help is aprreciated !

Woersaa
Woersaa

I’ve just tried to install this update, and is now stucked with the 8002f165 error ! No clue what to do, all help is aprreciated !

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