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PS3 Update 3.50: PSN Network Down, Can’t Sign Into PSN

Following on from the PS3 3.50 firmware update today, we have started to hear of owners having problems logging on to their accounts.

We have heard of PS3 owners who have updated their system complaining that they cannot sign in, and every time they enter their password are getting the wrong password message. We have had a reader who has two PSN accounts and cannot log into either of them. They are met with wrong password message, and even when they use “Forgot your Password” all that comes up is an error.

Conrad Zimmerman of Destructtoid is reporting that PSN is going to have some scheduled maintenance today. This could be why users are complaining of problems logging on to their accounts. The maintenance is expected to take place during 8 am until 5pm Pacific time. There will be a lot of users who are at work during this time so it will not be a problem for them, but for everyone else it will be somewhat of an annoyance.

Have you been trying to log on to PSN?

Written by Gary Johnson

Gary has a background in engineering and passion for motorcycles, gadgets, and home cinema. In his early years, his obsession for Hi-Fi technology would see him creating the perfect setup with a good ear for sound quality. While Gary is keen to write about most topics that PR covers, his love for phones finds him reporting a lot of news about applications for iPhone, Android, and other popular operating systems

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Palimirab
Palimirab

hope this maintenance works..i cant log in..sucks ass

Daan
Daan

I live in Holland and its 5 am pacific time now, I still cant make my account!

Anonymous
Anonymous

same problem here 🙁

guest
guest

ive been trying to log in for 3 days but it keeps saying down for maintanence

guest
guest

atleast it will end …hopefully

OHGODNOOO
OHGODNOOO

just got my ps3 back from service today after 4 weeks and then this shit happens and 5pm Pacific Time is way after i should be sleeping… Thats just pure evil… next time Sony you call and check with me first..

carlos lewis
carlos lewis

I cant get my password in to the psn network i have been trying but it wont let me in can you help

mister
mister

I live in the uk and every week now there is one or two days when i cant log in. However for the past three days ever since the last psn maintenance i wasnt able to sign in. I WANT TO PLAY BLACK OPS!

Nathan Lang
Nathan Lang

well im havin a problem it wont even update to 3.50 itll just get to 99% and say error….if anyone know what i can do please let me know

dane
dane

happening to me to i updated it then i went to sign in and it came up an error occured.it keeps saying go to psn [sign in] and then sign in.

Blake
Blake

NEED HELP URGENTLY! Ever since I updated to Version 3.50, I have not been able to update games or hardly sign in on my PSN account. The internet and everything else is fine, it's just the Playstation Network.. This problem has never happened before, and it really sucks because I bought the hardened edition of Black Ops today and I don't want all the extra money I spent for bonus content go to waste! If anyone has answers, please e-mail me, you'd be saving me a lot of stress! And if you are also experiencing these same problems, please e-mail… Read more »

Lolable
Lolable

Yes i have got the update , but the thing is i still cant get into my account

Akira_Shinoda
Akira_Shinoda

I have an 80GB PS3 and recently created a PSN account and had to update to 3.50 to do this. I too cannot sign in through the PS3, keeps timing out or saying username/password invalid even though they're entered correctly!! Everything else works fine (web browsing and BBC iPlayer) but can't sign into PSN. I'm so desperate to try online gaming! Is there a patch out to fix this?!? I thought it was already resolved!!!

walter
walter

i cant sing into my account ….. IDK why it saids that i cant sign in with this account …..!!!!!!!!!

Lyall
Lyall

i'm having the problem now i go 2 forgot password type in my date of birth and thn goes can not connect this account 2 PlayStation®Network

N4TUR3
N4TUR3

i cant sign into psn and this issue has been going on for the past 2 days and yes im on 3.50 wtf do i do?

Robski
Robski

Cant sign in to the network?? who cares!!! I cant play any games now thanks to this update!!! Fix this SONY!!!!!!!!

geeza1
geeza1

WELL ALL FIXED NOW LOL NO MORE COMPLAINTS LOL UNTILL NEXT TIME ,HAVE A GOOD GAME LADS AND GIRLS

Niklos
Niklos

I updated right when it came out and I still can’t sign in. Some have said that creating a new account will work. That’s great and all but I’d like to have my trophies again.. And what of games like call of duty? No way am I restarting rank at one. I was just about to prestige D:
at least give us an email apologizing or telling us what happened. that’d be nice, thanks

Oz wylder
Oz wylder

Whats going on seriously? Is it only affecting the big ps3’s? Is playstation releasing any notice or comments about wtf is going on?

D3V!L 9
D3V!L 9

all i can say is WTF sony come on! for me its been 4 days since i updated
with nothing notifying me that my system is not completely useless do i have to switch to 360 …..all i wanted was to be able to play some MGO(metal gear online)
sony if you expect customers to be happy i suggest releasing/give away something (completely free) thats worth 4+DAYS OF NO PSN ….cuz seriously this is BS!!!! fix this/these problems ASAP and after that DONT UPDATE FOR A CPL YEARS PLEASE !!!!

zarak
zarak

Well its 24th, do you still have problems in sign in? or related 3.50 problems?, please answer my stupid questions, i´m afraid to update my ps3 because of the bricks 🙁 . tell me if now your ps3 york normally in 3.50 update.
thanks 😉

Vince
Vince

Can't login since update in Ireland … major pain ! Can't find any good site which outlines timeline for fix !

jiten singh
jiten singh

i’m not sure if its because i only did the update today or if its because i’m in south africa, but my ps3 updated fine to v3.50 and havent had any issues on my ps3 since the update…

Ali Al-saleh

how can i fix this problem ??? i cant sign in !!!!

hiram85
hiram85

i cant logg in to amdden online fuck u sony!

dabs40
dabs40

did the update too and couldn't sign after that.
around 14h00 bst.tried to create a new account and managed to log in and play online with it.
haven't been able to log in with the ORIGINAL account since the update though…
my loging details are still kept somewhere,because i can't use some of them (i.e email address).

Javivclub5
Javivclub5

Same problem it said PSN is not available in your area before i can enter psn!? What happen?

Jonah Moffatt
Jonah Moffatt

no been able to log in since installing update. bloody annoying AGAIN. really considering switching to XBOX live.

street fighter
street fighter

is there still a problem i cant log in

The Golden Sea
The Golden Sea

Me to. With my two accounts -.-'

ian wagstaffe
ian wagstaffe

21 st sept error code on ps 3 turned if off left it all day on the 22nd while 5oclock t time stll nothing sort it out soon engwag13

MickDXB
MickDXB

between these constant problems (this 3.50 patch, getting dropped from games constantly, other regular glitches) and the pitifulness of Move………..looks like it's the beginning of the end for Sony Playstation.
Hello XBOX…..I thought I could avoid you but looks like I gotta jump on the bandwagon.
bye Sony.

Keano
Keano

Oh carap i though my playstation broke so i threw it out!!!!!!!!!!!!!!!!!!!!

husain
husain

I still cant loggin . It says communication with server failed .. this is dns error . My net is working and all the demos in que r downloading .. i hope they fix the server issue soon .

Mrkaze
Mrkaze

Coldwinter313, you'll have to redownload from PSN……when you can finally log back in

There is a downloads menu on PS store, it should list everything you have ever downloaded and paid for and will allow you to redownload/install for free.

Joe
Joe

It's now 6:30 am UK time and still wont allow me to sign in, couldn't they keep us updated with this somehow?

jeff
jeff

still cant get on is the maintenance over i would like to play mag today

Coldwinter313
Coldwinter313

i thought i could get rid of the update by doing a restore but now I dont have any of my DLC 🙁 anyone know how i can get this back? any help would be great. Thanx in advance

thomas
thomas

playstation network was down for scheduled maintenance It should work now.

mizzzzzzzzzzzzzz
mizzzzzzzzzzzzzz

take the piss will have to wait to play gta 4

Fondler
Fondler

Gay-ass sony. Fair enough you need to update… but the whole POINT of you having our log on details is so you can get in touch when there’s gonna be …. ooh i dunno … a complete shut down of psn access for the whole day. Just email me, or do facebook pay you to bring them customers?

whatever95
whatever95

I can't login to PSN and my media server doesn't work anymore.

Gooseman4
Gooseman4

once they fix it how will we download the patch if we cant sign into our accounts?

jeff
jeff

i still cant sign in do i turn off ps3 and try again hmmmmmmmm

thecoderer
thecoderer

soo its 530 pacific and still not online?

pricklypear007
pricklypear007

aarrrggg so mad at it right now

Gooseman4
Gooseman4

So after the maitinence is done and problem fixed how will we download the fix if we cant sign into the network?

steve
steve

seems to be happening to everyone who had a auto-login turned on

Malcolm
Malcolm

Having a similar problem. I can sign into the psn network but playstation store keeps saying not available in my region/country. Error code 80023017.

Tim
Tim

It is telling me: "This service is not available in your country/region."

WTF, I'm in Canada.

john
john

this sucks, going on to 7pm here and still nothing 🙁

Lee
Lee

Seems I can sign in, however if I go to the Store (UK) it says it's unavailable in my country/region.

david
david

what happen ps3

jason
jason

mine working now UK 22:59

lucas
lucas

Same here. Can't sign in

esosa
esosa

it really sucks.i cant log in and even when i use "forgot password" it's still the same thing

mookie
mookie

TREY 4 LIFE

Barn
Barn

Its all OK again now for me. There should be a notice about things like this when you turn on your PS3 – maybe as part of the Whats New!

christian
christian

just updated and now it wont let me log back in even when i click forgot my password it say error

jason
jason

i agree with josh BUT i do think sony should inform psn users before hand

Mark
Mark

That doesn't make sense to buy an X-box just because a small maintenance has occurred. I'm just glad that it wasn't just me for a sec when i couldn't log in. I'll just have to wait till its over until then i'll be at home being fat. ( Hope its fix soon Mw2+Nazi Zombies = LIFE )

Mike
Mike

Same as above, turned on the system & didn't log in, then about 5 minutes later the system cut, now when I turn it back on it cuts out after about 10 seconds & getting the red flashing light (not the YLOD, as this occured for the 4th time last week & now on my 5th console!).

Is anyone elses system turning off automatically?

lou
lou

gutted still cnt log in, since the system update 2day!

xXAjay13Xx
xXAjay13Xx

Playstation network is under maintainence from 9 am to 5 pm on tuesday

clarissa
clarissa

have same promblen cant log in saying incorrect problem

Karl
Karl

Quote:

"PlayStation Network will undergo maintenance tomorrow, September 21st. Maintenance is expected to start at just after 8 am Pacific and will last for several hours, until approximately 5 pm Pacific. During this time, users won’t be able to access the PlayStation Store, PlayStation Home or Account Management, and may encounter difficulty while signing in to PSN."
http://blog.us.playstation.com/2010/09/20/playsta

Colbear
Colbear

Same problem here, 20.49 UK time. Glad it’s not just me. Bad call by Sony to schedule maintenance after software update.

clinto
clinto

i like ps3 but…. this techie problem crap has got to end, its like at least twice a month something is preventing me from logging on and enjoying my well paid for system. and to kick me when im down…it usually always happens on my day off, when i look forward all week to get some game action. thx sony…making this customer think twice about your product

Butts
Butts

Same. its great for a mutlibillion dollar industry selling 400dollar systems to be making mistakes, saying nothing of them and makin us find out online. good to know that it isnt the system that i bought LAST WEEK acting up. thanks of the heads up sony. maybe u guys shouldnt be making these mistakes?

brendan
brendan

Signed in 21:12 GMT !!!!!!

137
137

Having the same problem on my 2 accounts and girlfriends account to.. Also you can not create a new user what a mess, it’s now 20.45 peak gaming time arrrrrrr

cookie
cookie

i can now sign in but account management has an error

Spartan_Power
Spartan_Power

its ok now

Pross
Pross

Same problem here, at least I now know it's not just my problem. Nice that the maintenance is done to suit US users as usual

artw0rk
artw0rk

This is f***ing useless, Sony.
Come on, some information would be great!

ps3owner
ps3owner

what a waste of time!!! making me think it was all broken but there's maintenance going on
come on sony at least let us no before hand!

jkdfkgblshdf
jkdfkgblshdf

i was just thinking WHAT did i do. i have to much info to LOSE MY ACC. good thing it just a maintenance though. i feel lucky…

Jonny
Jonny

why can't sony just tell us when they're doing maintenance??? i wouldn't be so p***ed off if they did. woulda been first time online in a week. >:O

Ahmad
Ahmad

same here.. guess we have to wait until tomorrow morning.

Quinton
Quinton

same here just updated it an now im getting the same -sigh-

SirBiergoggles
SirBiergoggles

Same here. Two accounts stored on my PS3 and I can't log in to either one.

Josh
Josh

Y is every one saying am goin to buy an xbox is an error xbox get them to an ye Psn is free so shut the f*ck up

Marj194I
Marj194I

Dear Mr Angry

Thank you for your concern. Jolly good idea. Will mention it at our next Women's Institute meeting.

By the way, don't forget Church hall on Thursday. Cynthia is doing another talk on the birth cycle of the Yak, and I could really do with the company and it's Judith's time of the month (PSN Update !)

Hugs and Kisses, Marj.

Ollie
Ollie

Well it's a relief that it's not just my account at least. This is bum.

steve
steve

how long before we can sigh in mr sony

gooey
gooey

Y is every one saying am goin to buy an xbox is an error xbox get them to an ye Psn is free so shut the f*ck up

im plus. couldn't pass the LBP deal. i can't log on either. what am i paying for:(

j-coleslaw
j-coleslaw

xbox online cost £. ps3 online cost 0, suppose you do get what you pay for, although they could send a message to everyones account saying the system will be down so we dont think peoples hacked our accounts or anything.

and i think it will be a wile before i have a 3D tv, hd tvs have only jus came into my price range, so there was no real rush for this update that took nearly 2 hours to do.

guest
guest

I've got the same problem 🙁

PS3User
PS3User

Just woke up recently… whew, I thought it's that I forgot my password. Well, hopefully you guys fix it up real soon. This gives me an excuse to study for my test tomorrow….

Mr-Angry
Mr-Angry

Dear Marjorie,

Perhaps a more sensible option would be to have an actual message that comes up and states "The network is down for maintenance" !! They can manage to stick some updates on to the PS3, so surely they could manage a small update like a message telling us of any maintenance periods.

Come on !!

Right, time to go and steam in a corner for a bit, then switch on my Sega Saturn…..

Cris
Cris

Cant sign in either this is annoying

TNS
TNS

In a way this is a relief I was worried my account was stolen still a piss off though. mabey double check the updates…?,

Nakatsu Hime
Nakatsu Hime

When 'Ye PSN Network' actually starts to ye work, we will all stop moaning. XBox Live costs for a good reason.. to fill Microsoft's coffers.
Also, I thought most PCs now had access to spell checkers, or at least a mature adult to assist with your posts.

simon
simon

WHAT THE ^%^&^& i cant get on and a cant remember my pword thanks sony has anyone got an answer to this cos sony r seriously @@:'' up

master
master

THIS IS BULLSHIT I NEED MY MW2 FIX NOW I AM GETTING THE SHAKES!

Ian & Reece
Ian & Reece

me & my lad have have had the same problem we have 3 separate accounts & our passwords have now gone my lad knows his i havent a clue what mine is, we clicked restore factory settings thinking it was the box it took us an hour to get back in come on Sony pull your finger out we paid alot of money for PS3

Mr-Angry
Mr-Angry

Perhaps a more sensible option would be to have an actual message that comes up and states "The network is down for maintenance" !!

Come on !! I thought the guys in Sony were more intelligent than a prize winning turnip ! Obviously I was wrong.

Right, time to go and steam in a corner for a bit, then switch on my Sega Saturn…..

Mr-Angry
Mr-Angry

Also, why on earth bring out a firmware upgrade and then take the network down for maintence thus making a large population of the PSN wonder what the hell is going on? Add another pointelss Friend to Facebook to find out what is going on? Arrgggg, some of us do not have a burning desire to be admired and loved by hoardes of people you never really want to know outside of a young offenders' institute, or even liked in the first place (but no doubt Sony had a trophy for that !!). Also some of us do not want… Read more »

Ps3Fan
Ps3Fan

Hmm, well I'm just glad its not just me! 😛 Other people are having the problem which means the psn will run smoothly soon 🙂

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