We have an interesting article for you to read now, in which a new study has revealed that customers on AT&T are not entirely happy with the call quality on their network and in turn, not satisfied with the current level of service they are getting.
As reported from Apple Insider, a new study by ChangeWave revealed that 4.5 percent of calls by AT&T customers were dropped in the last three months – the worst out of the four major carriers in the U.S.
This is not good reading for AT&T given the fact that they will be trying to persuade customers to move into new contracts for the upcoming iPhone 4G. The same survey also revealed that Verizon, who are rumored to support the iPhone in the future, only suffered from a 1.5 percentage of dropped calls – meaning that AT&T were three times worst than AT&T.
Further results from the study concluded that only 23 percent of surveyed AT&T customers said they are “very satisfied” with AT&T’s service, while Verizon’s figure stood at 49 percent – more than double than AT&T.
Are you an AT&T customer? If so, how do you feel about the results? Would you consider moving to Verizon if they secured the iPhone too? Give us your thoughts on this.
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