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New iPhone 4: Is your order canceled?

We have been reading some disturbing news on the Apple Forums, where some iPhone 4 customers have noticed that their order had been cancelled. It seems that when people log into the Apple store to check the status of their order — maybe to see if their new iPhone was shipped early — they found that their order showed up as canceled.

As you would expect these customers were on the phone immediately to Apple customer services to see what was going on, but it seems that there is no one to take the call. Some forum members have asked if they actually saw the charge of their purchase come up on their card bill.

One member decided to phone AT&T, it turns out that those having their order canceled could have been very close to the cut-off point when Apple sold all of its pre-order allocation.

AT&T has since escalated the issue to ICU status; they also said that the ICU would call back the annoyed customers within 72 hours. Have you had your new iPhone 4 order cancelled?

Written by Peter Chubb

Peter has been writing on Product-Reviews since 2007 and in that time much has changed for him, like his hair having more grey than brown now. He loves gadgets and cars, and gets excited when big events come up, such as CES and the big auto shows.

Contact Peter Chubb: peter@product-reviews.net

He started out working in a factory and dreamed of the day when he could become his own boss; That happened back in 2002 and he has never looked back since. Things have changed so much on the Internet in that time, but he has adapted well.

Contact Peter Chubb: peter@product-reviews.net

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