We’ve been having a play with the new iPad 3 over the weekend and when we entered the office today found a few emails from PR readers explaining the new iPad 3 was not charging, which amazed us considering we’ve used the tablet all weekend. Then it hit us that we did think the charging was very slow and the battery level didn’t increase that fast, although we didn’t take much notice while being fixated on apps designed for the new Retina display.
We performed a quick test over an hour this morning using the same charger for the iPad 2, iPhone 4S, plus another Apple USB lead plugged into a universal USB charger. The results show there has been a change from the previous generation of iPad, which charged just fine on the above chargers.
The solution for new iPad’s not charging is pretty simple – all you need to do is use the charger supplied with the 3rd generation iPad, which seems a no-brainer at first but didn’t need to be done moving from the first generation to second. With this in-mind it’s easy to understand why owners of a previous iPad and iPhone wouldn’t use the new charger, and instead used an older charger like they did with previous generations. Does this sound like you?
Older chargers don’t give your new iPad any juice or do so very slowly — the Apple lead with a USB universal charger showed the icon for being plugged into an electrical outlet, but didn’t charge the new iPad at all. The iPhone charger did charge but at a much slower rate than when we plugged in the new charger shipped with the 3rd-gen iPad. These results might vary for different iPad users, but considering the emails we’ve had and the official forums being filled with issues of new iPad’s not charging, it seems like this is an obvious change with a simple solution overlooked by users with old chargers/leads. Feel free to share a comment if you’ve had problems charging the new iPad.
Update: We’ve performed a few more tests switching only the USB cable and it seems to be related to the cable only (in our tests). There have also been reports of overheating with the new iPad, although we’ve not experienced this ourselves.
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