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New fix for Windows 10 start menu not working

Last month we reported on the fact that users were experiencing initial Windows 10 problems with the start menu not working and also the Cortana assistant not working with Windows 10 correctly.

Now, a few weeks on we can still see regular complaints coming in to do with the same issue. Fortunately we have located a new ‘fix’ for the Windows 10 start menu problems in September, posted by a Microsoft Engineer just a few days ago.

If you are still having issues with this, you may want to try this new method that we have found. As of September 7, 2015 this is what Microsoft advises you to do:


We can’t promise it will solve your problems, but it is definitely worth trying out if you have been frustrated over the last few weeks due to Microsoft’s apparent silence on an issue that is affecting a lot of people at the moment.


We’ve included some feedback from Twitter this week, showing that other Windows 10 users are still frustrated with the same problems as we move into September 2015.

Let us know if you have tried the new method above and if it solved your problems for you.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng:

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IraLAToddReligious Guy Recent comment authors

Method 2 worked with the copy and past from Religious Guy! Thank you Alan and Religious Guy! PS – You initiate “PowerShell” by typing “PowerShell” at the command prompt. PPS, I couldn’t be Method 3 to work….. IRA


For Method 1 above, what is the issue to check for? For method 2, how does one open Powershell?


The Get-AppXPackage seems to have worked for me. Thanks.

Religious Guy
Religious Guy

Tried it and did not resolve the issue. Other users on the same computer work fine.

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