It is no secret to Netflix users that there had been some major problems over the Christmas period, and we published details on Netflix going down on Christmas Eve in this article. The outage started on Dec. 24 at 12:24pm PST, which Amazon explained in a recent apology about the problems that affected Netflix’s business.
We received over 200 comments from our readers about the Netflix outage, and these people were using a number of devices to access Netflix. None of these devices worked and each showed different errors that pointed to obvious problems early on, which had been at a time when most people wanted to relax and watch some on-demand entertainment right before Christmas Day.
Amazon has published a detailed account of what went wrong on Dec. 24 here, which delivers a breakdown of different times and what happened at each point. They don’t mention the Netflix problems directly, but do acknowledge other businesses that rely on their Elastic Load Balancing Service for cheap and reliable hosting.
It seems that the real problems started after some data got deleted during a maintenance process, which then resulted in a lot of errors for the technology that’s needed for load balancers to perform optimally. Have a read via the above link, and let us know what you make of this technical account of what went wrong?
Netflix users angry over outage — if you were not happy with the problems on Christmas Eve, then we’d love to know how you feel now after seeing everything explained by Amazon. Do you blame Amazon, Netflix, or neither? It is worth noting we use Netflix a number of hours every week, and have done so for over a year. Our experience with Netflix overall is a happy one, how about you?