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Netflix Christmas Eve outage, problems today

One of the busiest times of the year for TV entertainment is over the holiday period, and considering this extra demand it wouldn’t surprise some people that Netflix has experienced a Christmas Eve outage. The official Twitter account updated within the last hour, and explained in a tweet that Netflix are sorry for going down on Christmas Eve.

The timing is not good although their engineers are already fixing the Netflix problems today, but the Twitter account is yet to post another update. You can see the original tweet below that gave the first status update.

Netflix-Christmas-Eve-outage

We have seen Netflix experience login problems at various times of the year, like in October 2 years ago, but these issues normally occur when demand is higher. Let us know if Netflix is down in your location, and if you’re having problems signing in share what part of the world you’re in below. Has the service been pretty reliable for you this year?

You can also track updates directly on Twitter via @Netflixhelps, which also updated within the last couple of hours explaining they’re “aware” that some members have problems streaming TV shows and movies. At the time of writing it seems that the issue is still not resolved for a number of PR readers.

This is really going to suck on a holiday if Netflix is not up soon, and you might have to resort to regular TV viewing for now. Feel free to share a comment if Netflix comes back up for you, and remember your location and how you’re accessing the service.

Written by Daniel Chubb

Daniel is the CEO of Dansway Communications LTD and founder of product-reviews.net; a top blog dedicated to breaking tech news, hands-on reviews and delivers real solutions to everyday consumer electronics hang-ups.

Daniel now spends his time keeping an eye on the latest technology and business trends. Also developing other blogs/news sites in the entertainment and business industries.

Contact Daniel Chubb: daniel@product-reviews.net

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William Loren PowellJoan JunerMyLifeIsOverLinda PenettKen Recent comment authors
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William Loren Powell

no service in oroville, ca and my playstation 3 won’t work either, what the hell happen, a virus or something

Joan Juner

Laptop sound is all screwed up and stopped on android phone with “buffering” for at least 10 minutes. I turned off phone at thar point. I hate Christmas specials and was looking forward to a few hours of “Supernatural” I live in Philadelphia suburbs,so east coast is screwed up too

MyLifeIsOver
MyLifeIsOver

No service in NW Washington state. What ever am I going to do? Life simply cannot go on without my television! Could somebody ple-e-ease tell me what kind of world is this that we live in, where we can send a man to the moon, and yet I can’t watch the television of my choice?

Linda Penett

No service in Tobyhanna, PA

Ken
Ken

Hulu works!

Dissapointed user
Dissapointed user

Still no service in Houston, only three days ago I started my free trial, so far not good service, I’ll think if it is a good idea to continue with Netflix or look for other options

Jose
Jose

No service in Atlanta, Ga

richard
richard

sound but no picture in south carolina,was ok at 2 am.

Daryl
Daryl

Good thing Amazon Prime Instant Video service was working! Guess you shouldn’t count on Netflix!

Jake Shine
Jake Shine

No service in Las Vegas Nv…..off to the casino!!

sammy
sammy

down on Roku in Plymouth, WI

keith harrison
keith harrison

Please fix..

keith harrison
keith harrison

Netflix is not showing a picture at our home. It is playing the movies or shows but no picture.

M
M

out on PC and TV on the North Shore of Ma. Merry Christmas

vote4reform
vote4reform

No service upstate New York Tuesday am 12/25/12. Not even an email from Netflix to communicate the problem! Unacceptable customer service!!!

Mari from San Juan, PR.
Mari from San Juan, PR.

No service on through my Vizio smart tv Netflix app. Somewhat working on my IPad since December 24th. No luck today on Christmas Day either. I’m upset!!

Miguel Stein
Miguel Stein

Tuesday 25th 12 pm Uruguay time no wifi connection, though yes if cabled to adsl connection

Eric Odell

No service in Illinois since 6 pm last night.

sad at Christmas
sad at Christmas

no Netflix access through Roku on eastern shore of Maryland….my main source of TV…hope it comes back soon…..

Eddie
Eddie

Still no netflix on Comp or Roku. Roku says no internet connection but all other aps work. Been ot since 4pm 12/24 .Wilmington, Delaware

Jeanette Ranney
Jeanette Ranney

No service in Madison, Wisconsin.

syko
syko

no service with ROKU or IPAD this morning. PC working with frequent interuptions.
Jacksonville FL

Chuck Caldwell
Chuck Caldwell

Down in northern Virginia but oddly down in different way from yesterday – able to log in but not play any title.

maxfl
maxfl

Service down on my smart tv, but is running on my computer. Miami, FL – Christmas morning – 7:00 a.m.

disqus_52CIlc8bVc
disqus_52CIlc8bVc

No service I Lexington, Ky. Since midday xmas eve. Sucks xmas balls!

TERRY
TERRY

still no netflix on roku in nc

S in NC
S in NC

No service in North Carolina- Wake County area. This is totally insane. They should have been prepared for this as it has happened in the past. Everybody needs a free month for this blunder!!

Dissapointed
Dissapointed

They should at least pull their ad from MSN Home page!!!!

Dissapointed
Dissapointed

No service in Port Charlotte SW Florida since 7pm last night..in the free month period so I guess u do get wat u pay for: Will not subscribe..going to Hulu..

Durham
Durham

I’m able to watch on the pc but not television or Nook in Durham NC

alan pudsey
alan pudsey

out in san diego (alpine) Ca.since yesterday. SUPER UPSET !!!!!!!!!!!

Jacq
Jacq

Netflix is back on my PC, playstation, and older RokU but still wonky on all our newer ROKU units. We are in Mill Creek, WA.

boo hoo
boo hoo

no service in highland, CA

Shirl
Shirl

on Vizio smart tv says there is no connection to internet but other internet apps work. Kind of works on pc but freezes. Anyone else getting no internet connection on tv when trying to start netflix.

YVETTE
YVETTE

Not able to watch any videos on Netflix. My Location: Gardena, California.

Mark Sharp

11:30pm Pacific Time Down on Smart TV Vizio in Sequim, Washington..across from Victoria Canada. Sucks! However, is streaming through my laptop and onto LG tv via HDMI. Hopefully Netflix figures this one out…..won’t be sticking around for problems like this…got enough problems with other E devices!!!

rebeck
rebeck

No service in Ohio on PC or Roku.

j and s
j and s

No service since 3 pm christmas eve. We live in Texas. Ee have had times while looking at a show, it’ll just reload, but it’s never beenout this long. It’s now 12:55 am, christmas morning. We’re still on our 30 day free trial period. We’ve only had netflix about 2 weeks. With the exception of this outage, we love it. We have no complaints about the shows or movie selection. For us, it’s been pretty great, although from some of the comments we’ve read, not everyone feels that way. It’s

RB
RB

No service in Northern California and we live 10 mins from Netflix headquarters!

M Bush, Brentwood CA
M Bush, Brentwood CA

No service in San Francisco Bay Area on Roku, Wii or Nook…Merry Christmas Netflix…maybe to make it up they will finally make Netflix available on my BlackBerry Playbook. When is redbox available for streaming?

jay
jay

no service in toronto on apple tv , computer or iPhone

Clint Conley
Clint Conley

Down on all devices in Misawa Japan (US Air Force Base).

caregiver
caregiver

no service in MN on smart wifi, pc or wii, Is this something we have to look forward to on New Years Eve also? If so, I just might have to switch to something else.

Natalie L
Natalie L

Vancouver BC

carolyn
carolyn

No service in Gilbert, AZ

Bruce Rindler

no service in Oak ParK, IL on Samsung Smart Hub BluRay – sketchy on iMac, but ok on PC. 2 days into trial and not looking so hot.

Bob Smith
Bob Smith

Down in British Columbia as well at 10pm Pacific time

SherylinMT
SherylinMT

No service in Billings Montana—Boo

Archer
Archer

Down in Pomona, Ca.! Bummer!!

mfknv
mfknv

Idk what to do w my life now. Netflix ruined my Christmas

Richie
Richie

no service long island new York Computer,Ipad, and dvd player !am 12/25/12

circle5hosting
circle5hosting

6 hours of complete outage on all media in PNW/Seattle. 20 mins on hold to CS to be told its being worked on, but they dont know what the issue is…Well Doh!! DDOS attack, maybe the engineers need to leave the christmas sherry alone if they cant figure that. Ive run a server/hosting business for 6 years and any DOS attack ive had is resolved within the hour – does this mean we all get december free i wonder – maybe EVERYBODY should demand it on the busiest tv day of the year 😉

me
me

Oregon no online threw computer- nor threw the wii. service been out since after 1:00pm its now after 10:00pm.

Mrs. Taliaferro
Mrs. Taliaferro

no service in southern oregon, and i’m not sure why it’s assumed that i can just turn on my cable, i don’t have it.

no ho ho ho
no ho ho ho

no service on any platform in eastern WA.

CallmeK
CallmeK

No service in alaska

Teresa
Teresa

No service in NYC 🙁

Alex
Alex

No Service in Antioch, CA

zoechristine
zoechristine

no service in Los angeles, ca

Bree Slaten

This sucks no netflix in sugarloaf ca Merry Xmas to all and all a goodnite😡

Renate Lewis
Renate Lewis

No service in eagle river , Alaska

Renate Lewis
Renate Lewis

No service in Alaska

Marie Mcguire

netflix on laptop it is sorta working but tv is not working at all on the coast of virginia

Cherlyn Polk

No Netflix in Riverside County, California

nanabob
nanabob

No service on Oregon coast

Annie
Annie

Netflix out in Cromberg, CA. Thought I did something ……but it isnt me it you Netflix…thats a relief and disappointment at the same time….please hurry and fix. We r snowed in tonight and was looking forward to family movie night.

mandagirle96
mandagirle96

No service in Oklahoma

Joanna Hickey

Just decided today to go back to Netflix after almost 2 years. Not a very auspicious beginning . . .

iluv2crochet
iluv2crochet

No service in Northern CA.

Jeffrey Horseman

The one or two nights a year when you need them!!!! down oi Souther California as well.

foreesan@sbcglobal.net
foreesan@sbcglobal.net

No service in Lenox, Michigan. foreesan@sbcglobal.net

Ron
Ron

no service in western South Dakota…we have trouble all the time with movies cutting out

Arlene
Arlene

Im very sad the one night my husbandis back from being on the road and there is no netflix to watch….mount dora, fl

Kat
Kat

No service in Las Vegas I want to watch all the holiday movies without commericals, I had to work today, couldn’t be with my family now no Netfilx…..Merry Christmas to me

Vicky Doss

no netflix service in a Beckley WV

Ruby Bickford
Ruby Bickford

Dear Netflix: No service here in Rogers County, Claremore, Ok.

Joy Tomhave Riddle

Down and out in Bryan, Texas. Both computer and ROKU are problematic.

John W. Mihalchik II

Gee, thought it was just me…
Nothin’ doin’ in Northeast PA… So much for a mini “Breaking Bad” marathon….
Wonder if we’ll get a month free? Ya, right…..

Darlene Morgan

Down on D-Link in Mississippi. Can’t get to online assistance either.

Shane
Shane

Down in central wisconsin

will
will

down in casper wyoming

Connie Taylor

no service in ohio for 7 hrs at least

Lowredvette@mac.com
Lowredvette@mac.com

No Netflix for Xmas in Florida …thanks Netflix btw who are your competitors again?

bigphilly
bigphilly

Down on pc and ps3 in north GA great timing

Kirk Berry

nice going losers. applauding your coustomer service

Kirk Berry

down in westren colorado

punkchick
punkchick

maryland streaming I’m completely out!

mary
mary

down in ky

coventree
coventree

Down in Bloomer WI

Ryan
Ryan

Still down in Chicago as of 10:20PM Central Time on all platforms

Ace in the Islands
Ace in the Islands

No service in St. Croix, Virgin Islands

Katie
Katie

No service in virginia

John Barenberg

No service in southwest Idaho

ronaldsauve
ronaldsauve

Writing from southern Maine, in Eliot, next to Kittery. Access via WII, no service all evening and tonight, we also always have problems with the service stopping and starting several times during a movie.

abcteacher
abcteacher

no service in south suburbs of chicago illinois bah hum bug………….

boggin828
boggin828

Down on Windows phone in Seattle…

Randaway
Randaway

Down in West Tennessee… 10:04 pm Christmas Eve.. darn shame..

Bonnie Rose

HP laptop OK Can not connect on Vizeo smart tv Central PA

Brian Hasbrouck

not working in NW PA

Denise Lehman

NO SERVICE IN WINDBER, PA

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