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McAfee issue Apology: Do you still have problems?

We have an update on the huge problem facing McAfee users now, as the company has issued an apology, in which they have said sorry to their customers for the issues that have been troubling users this week.

As reported from Computer World, Barry McPherson, who is the company’s executive vice president of support and customer service issued an apology to users late last night.

In relation to the problem in which a recent antivirus update wrongly identified a key Windows component file as a virus, he had this to say:

“I want to apologize on behalf of McAfee and say that we’re extremely sorry for any impact the faulty signature update file may have caused you and your organizations,”

Is the apology enough for users though? We are still getting feedback from you, stating that problems are still occuring for you, despite updates by McAfee.

Let us know your thoughts on this. Full article over at Computer World.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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