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iPhone iOS 4.1 Update: No Fix for Proximity Sensor Problems?

We have some important news for iPhone 4 customers now, as it has been alleged that Apple will ‘not’ be fixing up a known problem with the proximity sensor with the next update to iOS 4.1.

According to this report from Gizmodo, an Apple spokesman for Australia has commented on the problem, saying that the issue will not be fixed in time before iOS 4.1 is out.

This is contrary to comments from Steve Jobs himself, who previously informed iPhone 4 users that issues with the proximity sensor will be fixed up in the ‘next update’.

Two things to note here: One is that it is good that Apple are working hard on a fix to the problem, and two, the issue remains pretty isolated, as I know there are a lot of you who have said that they have no problems with the proximity sensor whatsoever.

It is obviously a major frustration if calls are being dropped because of this, so it still be good if Apple were to give us an update on this at their media conference tomorrow.

Do you have any problems with the iPhone 4 proximity sensor? Let us know your thoughts on this.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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PrashantMr. HudsonCTOviceversaJay Recent comment authors
Mr. Hudson
Mr. Hudson

My wife and I both purchased iPhone 4's in early August. The problems with the proximity sensor was initially not understood by us but we were maddened by the constant cycling between speakerphone and the earpiece for no reason. iOS 4.1 came out and the problem got much better but it is certainly not fixed. Now the problem seems to happen most often when we are either walking or riding in a car almost as if motion triggers it or perhaps external loud sounds. We have been careful to control for the phone not bouncing away from our ears but… Read more »

CTO

I actually ported to Verizon because the proximity was making me go insane. When the supposed ios 4.1 update was rolled out I ported back to ATT and my iPhone 4 thinking the issue was resolved. DID NOT WORK. So I exchanges the phone yesterday AGAIN and it still did not correct the proximity sensor. Tech kept saying there was no problem even though HE TOO muted a call with his ear while testing the new device. I asked him if he gets a dollar every time he says there is no problem and he just smiled as if maybe… Read more »

CTO

ios 4.1 DOE NOT FIX PROXIMITY SENSOR. I have exchanged my iphone 4 TWO TIMES now. TWO TIMES. Have reset network. Have restored. Have restored as a NEW PHONE. Have hard booted. Have tried EVERYTHING. PROXIMITY SENSOR IS STILL BROKE. Obviously this is a HARDWARE and engineering design issue. Went to the Apple store and the tech DID REPLICATE the issue repeatedly. BUT HE KEPT SAYING THERE WAS NOT A PROBLEM…. I asked him if he was on drugs. He REPLICATED THE ISSUE but kept repeating the same canned answer like a robotic recording! It was bizarre to say the… Read more »

viceversa
viceversa

Stupid, stupid, misinformed article.

I've been running the GM of 4.1 on my iP4 for almost one week. The prox issue is MOST DEFINITELY fixed in 4.1.

I experienced the prox issue from day one, with the screen activating when pulled ever so slightly away from my face. With 4.1, I can pull the phone almosty 1/2 inch off of my face before the screen turns back on.

Fixed. Fixed. Fixed.

Jay
Jay

Sonyavading, you are totally wrong. A normal sane guy? Truly an idiotic comment.

Jayne
Jayne

I too am constantly muting calls and hanging up on people, I've had to warn my friends and family not too hang up on me if they can't hear me but to wait until I've unmuted the phone. VERY annoying agreed.

sonyavading
sonyavading

Could we just stop the proximity sensor issue for a moment. I have an iPhone 4 and the only time I had those signal-error is when I really hold it, intentionally. But if you are a normal sane guy. That signal-issue is something irrelevant.

However, this one would be even better if it will be compatible to other old iDevice, but I guess it would be impossible. iOS 4.1 New Impressions

Troy Hurley
Troy Hurley

My thought is, they all have the issue. The ones who aren’t complaining are using the hands free device or the headset. That or they have long hair or facial hair that seems to make a difference. However, for me to take a phone that seemed to not have the issue and place a regular call putting the speaker right up to my ear and even make contact, so it cant be said I was holding it too far away from my head, and produce the same issue of the sensor not working properly. I think Apple needs to take… Read more »

Troy Hurley
Troy Hurley

Then while AT&T was at my work pushing their new product. I went up to the display and informed the manager of my theory. He claimed he hadn’t had too many reports of the issue. While he watched, I placed a call from his demo phone to his personal phone. Placed the I phone 4 right up to my ear, and sure enough the screen started going on and off. . He was dumfounded speechless, Then said "we haven’t had many reports of the issue."

Troy Hurley
Troy Hurley

Despite the reports that the proximity issue is isolated. I contend they all have the problem. I have gone through though Iphone 4 and they both had the same issue. My wife contended she didn’t have the issue with her phone. However she does have long hair. I decided to test my theory and used her phone . Placed it right on my ear where the proximity sensor is and waited . Sure enough a minute into the call the screen started flashing on and off.

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