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iPhone 5 launch delays O2 SIM swap

Hearing that over 1000 people queued at the iPhone 5 launch in Bluewater, a shopping centre in the UK near Dartford, would make most people glad they didn’t visit that Apple Store for the new iPhone. Smarter shoppers not worried about an unlocked iPhone 5 made a visit to local O2 stores across the UK early this morning, and we also visited our local store in Westwood Cross (Thanet). These O2 stores had good stock of the iPhone 5 and also saw much smaller queues.

When we arrived at our local O2 shop the time had been around 6am, and just three people were in front of us, which the first had started at 4am. You can see a photo we took below, although by the time the store opened at 8am for the iPhone 5 launch the queue grew to around 20 people.

If you need to switch your SIM to the new smaller card and did this at home you might be experiencing some delay today, which is largely due to the iPhone 5 launch. We needed to use O2’s SIM swap service to move our number to the new nano-SIM that comes with the iPhone 5, and while a work colleague managed to get this fully completed within 5 minutes, we’re still waiting 4 hours later.

The process is pretty easy to do and starts by entering your mobile number here on O2’s website, which you then need to enter a code that’s sent to your phone. After this you enter your new SIM card number found on the nano-SIM that should’ve been given to you after picking up an iPhone 5 at O2, although this process is not needed for everyone but if you’re on a simplicity tariff then you’ll certainly need to SIM swap.

It is worth noting that you need to restart your iPhone 5 every now and then before the swap will activate, although if you still have your old iPhone then as soon as you lose service is when the other device should take over.

Have you needed to use O2’s SIM swap service today, and if so did it happen smoothly for you, or are you still waiting? We’d also love to know how long the queues were in your area of the world; did you see more than 20 people queue up?

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Written by Daniel Chubb

Daniel is the CEO of Dansway Communications LTD and founder of; a top blog dedicated to breaking tech news, hands-on reviews and delivers real solutions to everyday consumer electronics hang-ups.

Daniel now spends his time keeping an eye on the latest technology and business trends. Also developing other blogs/news sites in the entertainment and business industries.

Contact Daniel Chubb: [email protected]


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