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Internet Explorer 9 (IE9): Problems after Download?

If you’re a fan of Internet Explorer, you probably won’t need us to tell you that Microsoft has just put the download for Internet Explorer 9 online on one of their websites within the last few hours. We want to hear of any problems you’ve had either installing the software, or afterwards whilst using it.

If you haven’t downloaded IE9 yet, you can do so over at Microsoft’s Beauty of the Web page here. It’s only available for PC users at the moment and you may be disappointed to hear that Windows XP is not supported, only Windows 7, Vista, and Windows Server 2008 for the time being.

Aside from a completely revamped User Interface, Internet Explorer 9 will benefit from much faster overall performance thanks to a brand new javascript engine called Chakra. You’ll also get a security-enabled download manager, address bar search and many more features.

While there may not be any noticable problems with IE9 now since the download has only been up for a few hours, it is inevitable that problems and bugs will filter out in the coming weeks, so if you notice anything serious with the software that you feel we should know about, leave us a comment below.

Our only problem with Internet Explorer 9 right now, is that Mac is not supported at the moment. We’re hoping that Microsoft is planning to change this though since it’s in their best interests to make it available on all operating systems.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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Andrés Ortiz
Andrés Ortiz

To fix internet explorer 9 , please download Chrome of Firefox…

colleen h
colleen h

every time I click on the ie9 icon the window pops up saying it lost connection right away. but if u wait bout a minute the ie9 comes up fine or u close the window click again and its fine don’t understand whats going on?

Angela Moore

I can’t get my Windows7 or my Vista pcs to work with IE9 this morning. Chrome works just fine. I’m confused.

Jmck
Jmck

Having problems singing in to Yahoo

Larry Holmack

IE 9 seems to be extremely unstable. I spend most of my time online now waiting for IE9 to restart. It constantly crashes…..doesn’t work with FB very well..and goodness…I don’t know where they get the idea it is faster!!!

LGE GODFATHER
LGE GODFATHER

I will probably never look at this forum again!! But people just explain the problem ,,Nobody wonts to hear your bad day in the fact you just ramble on ! This forum is to just state the facts on the problem you are havin with IE9,, So hopefully it can be improved,,Seroiusly,,Wont ever see the remarks and somebody will remark on my statement with negativity but read it,nothing again to deal with IE9 just having to be that person!! God Bless all but really just state the problem not your life problems!! Thanks

Barbara
Barbara

Nothing but problems since I downloaded ex9 which has cost me 2 repair charges to Microsoft at $99.00 each. Since the last repair my current problem is I can not open a number of links . When I do a search and it may be a Yahoo link it will not open… even on the MSN page I can not open some of the items they have articles on. Runs slower than then ex8. Wish I had never downloaded ex9. Not only has cost me $198 it has limited my search resources and is slow. Not willing to pay another… Read more »

Diane
Diane

unable to log into school website with hp desttop came loaded with IE9 , 1 st problem ,computer about 2-3 months old but my phone lets me log on so i know its something on my desktop or ie9

Diane
Diane

my hp came with IE 9 ,cant log onto school wesit3

Aaron Fenstemaker

I have nothing but problems with IE 9, it crashes constantly – it is the worst browsing experience ever. I had to download Chrome just to check my e-mail. I had to keep checking if this was the same IE 9 they have been running the TV advertisements for, even deleted it and re-downloaded it to see if that would help (it didn’t)…common Microsoft! What the heck?

Angus
Angus

Angus
Seems I can only open 1 website at a time. If I ask to open a favourite it closes existing site. Any ideas?

Kakiska13
Kakiska13

I cannot get into my gmail with the standard view. tells me I need Active x to be enabled.  (I enabled it but it still will not let me use the standard view. Keeps telling me to enable Active x.  what can I do to get Active x to cooperate?

asdfghjkl;
asdfghjkl;

First, my IE9 didn’t have images so I uninstalled it. Now I have IE8, whenever I open a browser, it would close and pop up a msn download. Help me this is soooo stupid T-T (p.s. I need to use only IE to work out what I am downloading.

asdfghjkl;
asdfghjkl;

First, my IE9 didn’t have images so I uninstalled it. Now I have IE8, whenever I open a browser, it would close and pop up a msn download. Help me this is soooo stupid T-T (p.s. I need to use only IE to work out what I am downloading.

Rmandock
Rmandock

Windows Update just installed Internet Explorer 9. I can no longer view traffic and weather maps. How do I fix this problem?

PC Tune Up Service

Yes, i faced these kind of problems before. But now, it is ok.

M G Slaughter
M G Slaughter

Over a year ago, Update tried to install new version of IE9.  Got corrupted somehow.  Doesn’t show up in uninstall list, and won’t let me reinstall.  Says newer version is installed.  I have tried countless times to uninstall; can’t get rid of it, or reinstall.

Seville69
Seville69

Installed Internet 9 and now white page.  Already the rendering as they described and still can’t acess the web page

Bootc64
Bootc64

my window updated switch me to ie9 and i couldnt get in some of the game i play in pogo so i uninstall it now im having problem with the game i play on facebook

SANDRAKOWALCZYK
SANDRAKOWALCZYK

CAN AYONE TELL ME HOW TO CORRECT MY COMPUTER WHEN I WANT TO PRINT PICTURES, I CAN ONLY CLICK ON 1 AT A TIME

Debeittreim
Debeittreim

my husband downloaded Explorer 9 on his Gateway laptop with Windows 7 but now he can’t even start the computer without an extremely loud audio feedback squeal. No way to stop it either, other than taking out the battery and unplugging it. Any ideas?

Buddys757
Buddys757

I have Vista and IE 9 won’t download my bank statements so I have to use another browser,  It was working fine a week ago but now it ‘s not. I have IE 64 bit in my programs and it works fine but not the default IE.

James
James

Internet Explorer nine comes in an automatic update, so far. Past week I’ve had to run system restore every morning. When I get up Explorer 9 has automatically been placed on my computer, you can’t start Internet Explorer it keeps coming up Internet Explorer stopped working, I would like to know how to contact someone to get this off of automatic downloads. I believe Bill Gates should have to come to every household to fix this problem if he keeps putting corrupted files out of automatic downloads or pays an IT to come out and straighten his mess

Chisholmsa
Chisholmsa

My internet explorer updated automatically and it is the worst update ever. I cannot enter an address in the taskbar, every time I try, internet explorer quits. I lost all of my book marks in the update. This is extremely frustrating. I attempted to follow the directions to uninstall the update on my computer, but when I looked at the recent updates on my computer, internet explorer was not on the list. Does anybody have an ideas on what I can do? Thanks!

Sue
Sue

I have Windows 7 64 bit, and IE 9, for the last month or more I am unable to compose and send or reply to mail without IE screwing up and not responding while Windows searches for a solution. HaH!  Still no real answer to date. I am sick of Microsoft (have you seen Windows 8? what a joke) and Internet Explorer. My next computer will be a MAC !!!!!!

spider
spider

go to spider coments   I have had the same problems like you all with help from a friend I have fix my pc with this coment it has been fine for a weeknow hpoe this will help you to fix internet explorer9

Kathy
Kathy

IE9 installed itself on my laptop after a windows update & I have had nothing but problems since then.  Opening & reading my yahoo email is painfully slow as the system keeps freezing.  The same thing happens with Microsoft Word.  Microsoft has to change their update process, so that IE9 doesn’t install automatically until they have it fixed.  It is a nightmare!  When IE9 first came out, I voluntarily downloaded it , as it asserted that your security was safer with the update.  Well after many system crashes, I called in a computer tech who said my problems were caused by… Read more »

Joe
Joe

I had tried to install IE9 several times in my computer with Windows Vista since May 2011. Constant problems with antivirus, AOL, etc.  I remove this version and continue to work with previous version IE8.  Microsoft install it directly as a update several weeks back and I realized today, they sent the same s**** to install the IE9.  They need to come up with a better Internet Explorer.

aya
aya

I am unable to turn on my PC after downloading IE9. It suddenly froze my PC. Do you have any advice?

Bob
Bob

You don’t need to replace IE9 as BoA support suggested. You do have to disable some Internet Options to save encrypted pages to disc and you cannot delete temporary files. These are used for webstie tracking and the BoA site will no longer work if you do not disable these internet protections.

Jim Finnegan
Jim Finnegan

IE9 doesn’t work. I do most of my surfing now with Google Chrome because of all the compatability issues and viewing problems I experienced IE9.

phil
phil

I asked everyone in my family if they update to 9.0.  Everyone said no.  How do I get back my old version of windows explorer.  I’m having too many problems with my computer since someone updated my computer.      

Phil

Christinesk57
Christinesk57

How do I uninstall this nightmare?

Jirizarr
Jirizarr

I want the progress bar back!!!!!!!

Mad@9
Mad@9

Wow, ridiculous, IE9 sux, had it only 3 horrible days, I just did a system restore because this beast just installed automatically and I am having all kinds of problems, as if you didn’t already know, web pages loading slowly if at all, kept checking for a solution to the problem (never found it!), some reason everytime I opened Word I get a bunch of errors popping up and I could never save anything, I had it after that, now I am just hoping that this thing doesn’t try to install again…I’m hoping that turning off Automatic Windows Updates prevents this… Read more »

spider
spider

explorer 9 keeps downloading 3times a week i have disabled it and it just keeps downloading how can I stop this from happening I am continual having to restore my computer to a different restore point can anybody help me fix this problem it is driveing me nuts

D3 R12
D3 R12

Downloaded IE9 nothing but trouble with my windows mail, runnung Vista Home Premium. Open up Mail new ones come in lets you open them, fine, lets you send them, fine, but when you go to the sent items box it deletes the message from the inbox, check delete box nothing there, junk email shows 3, but again nothing there, error message cannot deete items. then tried going to communities, tells me site is having temporary problems. Final straw when closing down windows mail, then re-opening it the e-mail that have recently come in, they have been deleted. IE9 IS AN… Read more »

annoyed
annoyed

IE 9 installed itself as an update on my lap top and yes same problems as everyone else – what a complete pain

Ron
Ron

yes i have windows 7 and every since microsoft update 7  to ie 9 problems have happen every day enternt   explorer is not reponding recover the web page bing is not respondin so  many thing that happened with it the last time i used it sayed entenet explorer is not responding

Britpattinajessnic
Britpattinajessnic

I have Vista and got IE9 and it has been nothing but a nightmare.  It keeps shutting down and restarting my web pages, telling me there was an error at the website.  This is a problem when you are inputting work and the computer just takes you out of the website.  I think maybe I need to look into other internet access, this is just awful.

Parsi2
Parsi2

Even tho IE 9 is unchecked in updates, it still automatically updates and then it won’t work.  I have to then try and find clean restore to reinstall IE 8.  I do not want IE 9….but how do I keep it from my system??

Giovanni123456
Giovanni123456

I still can’t get internet explorer, maybe because i have Norton 360? I’m not sure why i can’t download internet explorer? 

Play_misty4me2004
Play_misty4me2004

I have windows 7 with IE9 –256bit, I have constant problems with IE closing down, never had this problem before with any other windows or IE. HELP

Jo
Jo

My toshiba laptop continously automatically downloads internet explorers 8 or 9, and each time I have to restore it back to previous date, as internet doesn’t work.  I was advised to purchase flash drive 500 megabytes at a cost of $150, to back up files & then restore.  Found that I didn’t need that at all, could restore it back anyway.  But this is very frustrating as it happens at least 3 times a week, and I have to restore again and again.
How can I stop this automatic update? 

Fargo
Fargo

i am glad IE stopped cross scripting, now could they STFU about it ?  

Cpljeni
Cpljeni

So far not good. My internet is going exceedingly slow and I cannot open up my yahoo account.  I press the sign in button and nothing happens.  Videos just stop and go and stop some more.  It’s horrible.  I want what ever I had before back please

Debkim1
Debkim1

I have windows 7 and have had IE for the last 6 months as it is what came on my laptop but suddenly today, while I can sign in to my msn or goggle and there are No connection problems I cannot see my emails or use my goggle chrome for Anything but msg. I have tryed restore and uninstalled McCafferty that I didn’t use anyway as per suggestions but niether  worked either. HELP

Sharyl's Jewelry
Sharyl's Jewelry

I see lots of problems listed and many I’m also experiencing.   Will anyone answer these questions or are we just posting so someone can read later?   I hope some answers will come very soon–and hope they are posted here or we are directed as to where to look for the answers.   E-mail is not an option for me!   Thanks!

P.S.   At least uninstall info would be helpful!     

Sharyl's Jewelry
Sharyl's Jewelry

I’m unable to get to my Everest/SureWest email.   I just get a blank page with the Java symbol in the middle.   I’ve upgraded Java, but it made no difference.   UGH!   I need my e-mail!   I asked for help, but of course, the help is being sent to my email!    How do you uninstall this?   I need to do so and PRONTO!    Thanks! P.S.   I’m not happy with much of anything about the new interface, or that it downloaded on it’s own without asking first.   Maybe that was a setting I… Read more »

George
George

Internet Explorer 9 sucks. I can’t use to access any site. It keeps busy loading a valid page and shows classic “no responding” message on the title bar.

Garowell
Garowell

Internet Explorer 9 is a piece of junk. Restricts you ability to go to any google sites.  Automatically creates a faux application crash.  I am having problems with Norton and can’t get info I need because of Internet Explorer 9.

Slagleelectric
Slagleelectric

ex-9 sucks I had to add google chrome just to function . On ex-9 I keep geting script errors all the dam time 7 I got sick of it …..why is that windows ?

Gdreeves71
Gdreeves71

i can’t click a link and go directly to pages….i have to hit links twice. Sometimes the connection doesn’t go through at all. It’s not the internet connection because we have another computer without IE9 and it’s not having those problems.

also having problems starting up my computer since downloading. 

Parth
Parth

whenever i try to open a vido online(an e class) my cusrssr showa a hand and a ! what kind of error is this???

plese hepl

rockingparth89@gmail.com

Mel
Mel

I went to turn on my $1400 dollar Sony Vaio laptop and it wouldn’t get past loading personalised settings.  This window wasn’t responding then went to a black screen.  When I went in via safe mode with networking capabilities, noticed that ie 9 was installed.  I didn’t request this.  I called microsoft support this morning and they couldn’t understand that this problem was occurring.  My laptop was working fine before this program was forced onto my laptop.  Anyone know of a fix for this? 

NJA
NJA

Huge issues since installing a few days ago.  Cannot access any of my email accounts.  Can’t open attachments & when I do open them I can’t read any of them any more.  Going to try & figure out how to uninstall it & reinstall 8. 

John
John

I have downloaded the Bing bar but cannot install it on my Windows 7 IE9 laptop. I get the message:
We cannot connect to the Bing Bar installation service. Please try again. I have tried again several times but get same response.  

Katnot46
Katnot46

after downloading ie9 my yahoo mail quit working.  How do I fix it

katnot46@yahoo.com

Kdhays
Kdhays

is this why my magnifier on the lower right disappeared it is impossible to zoom in and out on a laptop touch pad.  I am not happy which gives me more reasons to go to a mac. 

Billie
Billie

My keyboard stops working after a few minutes.  I can select FN F12 and log back in and I am able to type again but just for a few minutes.????

Wyndwinder
Wyndwinder

When attempting to send Yahoo! Mail using IE9 running in Win7-64, IE9 crashes.
No problems sending Yahoo! Mail using Firefox running in Win7-64.
No problems sending AOL Mail using IE9 running in Win7-64.
No problems sending Google Mail using IE9 running in Win7-64.
No problems sending Lycos Mail using IE9 running in Win7-64.
No problems sending Yahoo! Mail using IE9 running in WinVista-32.

Bobw0001
Bobw0001

I have had soooooo many problems with my comp since this program was added. I wiscked yes, it was a mistake. I cant pay for things with amazon uk, amazon uk is constantly going wrong, I get stupid and constant error pop ups every time I change a web page, its quite frankly crap! Why dont they test this stuff out properly instead of leaving it to us to find all the bugs. So they won some kinda race to get it done fast, yippeee! now the rest of us have to suffer the disastrous effects. I am dumping IE… Read more »

Rodger K. Arriola
Rodger K. Arriola

Ever since I upgraded IE, I cannot download my on line bank statements. Do I have to go to Mozilla Firefox instead. Friends say it works.

Jack Yan

I have only gotten blank pages since I first installed it on one machine in March 2011. Now I have bought a new computer, thinking: surely these guys have fixed that bug by now. Um, no. And MS’s solution to me is to format the hard drive. Nice one, guys.

Turning off hardware acceleration, using compatibility view, and loading without add-ons make no difference.

Lisa Graham
Lisa Graham

Hi I have the AOL toolbar on my Internet Explorer 9 and the other day ALL of my links I saved in this toolbar disaperaed! (I use the ‘add’ button next to the toolbar ‘search’  option and click on ‘add to toolbar’)I don know how to get them back or where to even find them. They arent in my ‘favorites’ as those seem to be seperate than the AOL toolbar ‘favs’. I have lots of favs over the last months which I need desperately. Can anyone tell me is this from the new IE and how do I get them… Read more »

Mackay
Mackay

Cursor always ahead of where text actually types
in Explorer since I change to IE9 how can I fix it.

HightTimes
HightTimes

Windows (put) you mean pushed out ie9  like delivering a 9 pound turd. I think adobe and microturd should have had a beta party. Flash11.ocx file causes alot of Facebook flash games to freeze . only thing that helped( slowed not fixed) for facebook games was to copy flash11.ocx file rename it to old and flash11.old.ocx and have one copy bveing the one used named flash.ocx without the 11 in the name and restart ie9 try the games hit and miss like i said not a fix. ie6 and up have a had trouble with flash problems in the data… Read more »

HightTimes
HightTimes

Windows (put) you mean pushed out ie9  like delivering a 9 pound turd. I think adobe and microturd should have had a beta party. Flash11.ocx file causes alot of Facebook flash games to freeze . only thing that helped( slowed not fixed) for facebook games was to copy flash11.ocx file rename it to old and flash11.old.ocx and have one copy bveing the one used named flash.ocx without the 11 in the name and restart ie9 try the games hit and miss like i said not a fix. ie6 and up have a had trouble with flash problems in the data… Read more »

John
John

I have downloaded and removed it and restored 3 times. It does not work on Vista

Dmriii
Dmriii

Yes, once it got “automatically installed” from Microsoft I could  not click the email button and get e-mail. It says “default mail client not properly installed”. And, there is not easy way I have found to reconnect to Outlook. Hey, I am computer literate! Make it easier already!!!!!

DMR

Dmriii
Dmriii

Yes, once it got “automatically installed” from Microsoft I could  not click the email button and get e-mail. It says “default mail client not properly installed”. And, there is not easy way I have found to reconnect to Outlook. Hey, I am computer literate! Make it easier already!!!!!

DMR

Edkhoury
Edkhoury

I installed ie9 over Windows 7 recently and I noticed that now one of the websites I visit does not function properly:  one of the links seems to be disabled and instead of going to the target page, it loops back to the previous page.  other computers tested with windows 7 and ie9 don’t seem to have that problem. Possibly an odd add-on?

Viningcarolyn
Viningcarolyn

how do you uninstall it?

Miranat89
Miranat89

i have a dell laptop problem when standard user logs in it will not connect to internet explorer ie9 anymore it says win 7 2012 security is blocking it from starting when i log in as administrator it connects

Gibby
Gibby

My trackpad broke the night IE9 was downloaded…

Anonymous
Anonymous

I t also keeps re- installing Bing bar as a critical update, so I have totally removed explorer.  Very sad indeed

Gailpen
Gailpen

I have downloaded IE9 twice now, and have uninstalled it twice. Contant loss of connections, pages not loading correctly, games not loading completely, pages jumping like the have jumping beans loaded into them, and the list just keeps going. I can only say one thing goodfor IE9 ad that is that it loads fast, but just as fast it crashes. This is te worst experience with Internet Explorer I have ever had and frankly it’s not worth it! These issues are just too many. My husbands laptop got a virus after downloading IE9 and it completely wiped his hard drive, and… Read more »

Gilsonchapple
Gilsonchapple

BEFORE YOU DOWNLOAD ANYTHING YOU MUST- MUST- MUST- MAKE A RESTORE POINT.
Dont rely on automatic restore points, make an effort to do it yourself. Then you can go back to where you were if things with IE9 go wrong. Im still on 7 so that’s good enough for me!

Radtekgrad03
Radtekgrad03

Just yesterday I downloaded IE9..(I was prompt to when I tried logging on to AOL)..I opt to restart my PC at a later time. Well I did and now IE doesn’t work but Google Chrome does. Why is that?

Pammy
Pammy

IE9 is so slow and keeps freezing!  Also, when I click on something i get a dotted line around it but nothing happens – I have to go and click again!

Dylandavies1998
Dylandavies1998

the layout wen you open facebook google ect load wrong and you have to click the right clicker thing and refresh that way you cant us F5 or in  the toolbar

Biba12500
Biba12500

I just downloaded IE9.  When I try to open my Yahoo mail (and only there) IE keeps shutting down with the message “Windows Data Execution Prevention detected an add-on trying to use system memory incorrectly. This can be caused by a malfunction or a malicious add-on.”

Revkendysmith
Revkendysmith

Can’t connect to the internet

Sab
Sab

I dowloaded internet explorer 9 and it crashed twice.computer shut down. windows wouldnt start up. went to repair computer and it went back to internet explorer 8.whick works fine,.wish i knew why 9 crashes,.

Naeem4it
Naeem4it

i have a js file which is working fine till IE8 but in IE9 it is generate an undefined error event it is working fine in compatibility mode what is the problem please

vance
vance

I downloaded IE9 and my computer went haywire and crashed two days later.  I also upgraded Firefox so could that be the problem?

Frustrated with IE 9
Frustrated with IE 9

I can’t complete the IE 9 installation because it keeps giving me a message that “A newer version is already installed.” I’ve tried and tried for days to get it to run and no luck so far. At this point, the only reason I want to install it is to get a freebie from my favorite Facebook game and honestly, not sure it’s even worth it then. I guess my stubbornness is more the reason than the game……

Jefpax
Jefpax

internet explorer 9 keeps closing. I tried disabling all the addons but nothing seems to help. Hope there is a solution i really like the browser.

Irked
Irked

I cannot even see my damn screen due to all the ads that are out of place and randomly glitching on my screen. This never happened before I downloaded IE9, now I don’t know how ot make it go away. I can hardly ever get on the internet due to this.

Justme78
Justme78

cant play my yahoo games grrrrr

bhb01
bhb01

Its awful – it doesn’t work on facebook – I have to look up friends or search on items in Firefox as IE9 doesn’t want to respond … same with other web pages …it seems riddled with errors – am ditching it for Google Chrome

Henson Alba
Henson Alba

Ever since I download e Explore9 my computer been acting up  and I will like to know what you can do to fix this problem if I click on something and hit search it takes for ever to come up the little ring that keeps turning it goes on and on I have to hit refresh two or three times and it either go back where I started and it wont do nothing it also slow down my computer please HELP!!!!!

Raycrawford100
Raycrawford100

how do i move my favorites bar from the top horizontal position to the left hand side where it was before the latest windows was installed. why is there no favorites button?

Xxxbeautifulll Disasterxxx
Xxxbeautifulll Disasterxxx

i downloaded IE9 and i couldnt go onto any web pages they were just white it also wouldnt let me go into my emil or click links how can i fix the problem??

Xxxbeautifulll Disasterxxx
Xxxbeautifulll Disasterxxx

i downloaded IE9 and i couldnt go onto any web pages they were just white it also wouldnt let me go into my emil or click links how can i fix the problem??

Kandbstanners
Kandbstanners

I’ve lost my ‘favorites’ bar and ‘bookmarks’ in it.

Kandbstanners
Kandbstanners

I’ve lost my ‘favorites’ bar and ‘bookmarks’ in it.

annoyed
annoyed

When I open the browser it just displays a white blank page. I’ve done a few security scans to see if it’s a virus causing the problem, but my hp didn’t detect anything.

Von Rintelen

My IE9 won’t download anything since the last windows update. It does not show the speed of the download. But just sits there doing nothing, until it fails. Meanwhile on Chrome my download speed goes down until it is interrupted. It starts at around 5 MB/s and goes to 100 b/s then stops and displays interrupted. I’ve reinstalled things. Cleaned the computer. Tried every thing but no luck. I think Windows 7 is the cause as my XP machine on the same connection (wireless) is working fine.

Kenkr
Kenkr

can”t install IE9 very poor support

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