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HTC Rezound ICS update joy, Jelly Bean unlikely

We have a much needed update for those of you still rocking a HTC Rezound. If you have been waiting patiently and haven’t been tempted by a custom Ice Cream Sandwich ROM, you’ll be pleased to hear that HTC has recently been quoted as saying that the long awaited official update to ICS will be happening by the end of the month.

Unfortunately, the HTC Rezound appears to be another of Verizon’s newish smartphones that have fallen under the misleading practice of the ‘promised ICS update’. Many consumers who purchased the Rezound at launch back in November last year were under the impression that ICS was already being prepared and would be available during the early stages of 2012.

Skip forward nine months and there’s still no official update in sight. Whether this is down to HTC or solely due to Verizon remains up for debate, but we do have some pleasing information to give you at last. HTC recently replied to a customer email, specifically informing him that the official update to Ice Cream Sandwich will be happening towards the end of this month.

The email also said that final rollouts will take place in August and to be aware of localization barriers that may stop the update from reaching everyone at the same time. Hopefully, we will now start to see evidence of soak tests beginning and official rollouts taking place, as we’re now heading towards mid July – not long to go at all.

While it is obviously pleasing that the update is still coming, do you think it is unacceptable that the device is still on Gingerbread, nine months after release? How many of you would have still picked up the Rezound, knowing you would have to wait this long for the first major update – not many we suspect.

Given the long delay for Android 4.0 to release for the Rezound, it’s probably safe to say that the chances of the device getting an update to Android 4.1 Jelly Bean is slim to none. We would like to see a stop to these ‘promised updates’ to future updates during launch, as it must be very frustrating for those who purchased their smartphone with only that incentive of a swift update in mind.

If you have a Rezound right now, let us know your thoughts on the nine month wait for Ice Cream Sandwich. Do you place the blame at Verizon or HTC?

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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Jennicc1HammondgarryJasonAndrewvarn87Disgruntled Owner Recent comment authors
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Hammondgarry
Hammondgarry

I would say that Verizon is to blame here. There phones seem to take much longer to get updates than other carriers. It is unexceptable to make us believe at the time of buying a phone that it would get its update soon then make us wait half a year later for it. I am serriously thinking about leaving Verizon after many years with them. I just dont see enough benefit with staying with this company. Our contract prices are to high to be treated this way.

Jason
Jason

Thanks to the help of XDA, I am 100% certain ROM devs will make a Jelly Bean ROM running smooth on Rezound

Andrewvarn87
Andrewvarn87

No, this phone is way better then the newest releases. Completely underated 4.0 is a plus to make even better than the s3 ha ha the only thing good coming out is by htc. Everything else is a joke.

Disgruntled Owner
Disgruntled Owner

HTC is the manufacturer and they make excellent phones.  Unfortunately, I think in this case the blame is on the carrier. I believe it is the carrier not giving the go ahead to release the update, because they are too busy making money on all the other phones they threw into the Android pool. 

Disgruntled Owner
Disgruntled Owner

I purchased the phone outright and paid $350 back in March this year. I do love the phone, but am actually pissed off to see that all these similar phones HTC is rolling out along with the competition are running all the new ROM’s which I personally don’t think the Rezound will see either.  These other phones are well beyond the Rezound at this point with having all the latest updates.  I now feel like a fool purchasing this phone, because I have the “dinosaur now” worth nothing what I paid less than 4 months ago. I think if a… Read more »

Jlkism
Jlkism

I think Verizon should take back the phone with no questions asked. I think Verizon does these schemes for sales promoting and to make big sale profits on their phones with empty promises or hopes.

Tom Bradley
Tom Bradley

-” We have a much needed update for those of you still rocking a HTC Rezound.” Am I the only one who still has two-year contracts with my carrier?  You make it sound like a three-year old dinosaur.  I bought mine in January when they were openly saying it would be out by the end of January.  I personally don’t care what they do.  This is the second time I’ve gone through this with HTC holding out on its’ customers after we bought their phones.  I won’t be buying another from HTC, and I just might not go for another… Read more »

dave87rx7
dave87rx7

Im mad cuz they told me when I bought it a update would come out any day after. I would not have bought the phone if had I known I would be waiting this long and now its not getting jelly bean . Not happy

Little_dupe_mc
Little_dupe_mc

Im more mad that verizon charged me 300 for phone and then 4 months later put it on sale for 50 bucks

Little_dupe_mc
Little_dupe_mc

Yes im not that htc said they would have ics on first quarter but i just really dont think they knew how complex it was going to be because it has taken so long for everyone to update. But i am getting sick and tired of verizon. They are holding onto it right now to make sure all their stupid blockbuster apps still work with ics. This may be my last android phone because it is so disorganized. 10% of phones after 9 months should really be unacceptable. Maybe go to windows phone. Atleast google has seen a problem and… Read more »

djkoz78
djkoz78

Yeah never would have bought it if i was told that the ICS update promise early 2012 was a lie. Now I’ll NEVER EVER EVER BUY ANOTHER HTC DEVICE! I can’t suffer liars & regardless of who’s fault it is I’m leaning towards VZW. HTC is the one who suffer due to this blatant slap & sore in their customers face.

Atvguy7
Atvguy7

To say the least… I am pissed. I have been a fan of htc and Verizon since the beginning. I’m not sure who’s at fault here but I’m seriously thinking about switching to the Iphone 5.

AlphaDog12
AlphaDog12

I hate to say it, cause I’m not an Apple fan by any means, but this is where Apple has a clear advantage. When they release a new OS, every phone/iPod capable of getting it, can receive it. With Andriod, it will always be a “fragmented” release. Mainly due to the number of different carriers using it. That being said, I do feel that in some dark shady business area, Google delays the release of new firmware updates. The Rezound came out the same time as the Nexus, remember? The Nexus would have lost a ton of sales revenue had… Read more »

brandon
brandon

This is purely the fault of Verizon. HTC offered an unlock tool and provided leaks to their updates as soon as they were stable enough to do so. This insured anyone who truly wanted ICS would be able to get it on their phone with a little bit of ingenuity. It doesn’t mean that much to you if you’re not willing to learn a little about your phone and how to update the software/firmware yourself. Coming from MOTO who won’t even give their customers this option/work around to these carrier politics HTC comes off as an admirable company.

Thekid1689
Thekid1689

I’ve Had ICS on my rezound for months. I updated it when the RC leaked and again when the updated version leaked. Honestly not a big deal at this point and if you wanted an “official” version then you could have essentially done it yourself months ago without blocking the legitimate ota update whenever the hell its released. Though there were supposed problems with the original leak I have experienced nothing wrong with any function of my phone. The only thing that bothers me is google navigations voice changing every now and then…weird.

Jeff Campbell73
Jeff Campbell73

I would blame verizon for sure, but HTC has a little to blame too. If they said early 2012 then it should have been ready by them, then that way any delays could be directly blamed at verizon. I would still by the Rezound because I like HTC phones and the rezound is still one of the top performing phones in overall specs. I think that Verizon forgot about this phone to brag about the Razr like it was God’s gift to the world when overall the only thing the Razr has over the rezound is size, weight, and battery… Read more »

Jkgd90
Jkgd90

Shame on you Verizon Wireless, HTC, and Google. Bought my Rezound with the promise of an early update. Still waiting….

Frodus_c_i
Frodus_c_i

I blame both with a heavier blame on Verizon. They should have been upfront squelching the rumors of pending ICS updates. They let people believe that the Rezound was getting the update first quarter. The rep I bought my phone from even told me it was promised first quarter. That’s what led me to buy the phone instead of the nexus. Now It’s months later and we can’t even return our phones. This is false advertising, even if they didn’t girder this and deny the claims of a 1st quarter release. I say every one file individual small claims suits… Read more »

Dylan_hunt32
Dylan_hunt32

0 new comment was just posted. Show I got my Rezound as a replacement for my Thunderbolt,because my T-Bolt kept rebooting all the time and finally just froze and would no longer boot up. I have had my Rezound now almost 8.5 months and I love it ,more so when I read about it getting the ICS update early first quarter of 2012,Rezound update has still not been released for us. I’m still going to stick with HTC for all of my phones regardless of their broken promise because I fell in love with HTC Sense. Also the Beats by… Read more »

luke zankich
luke zankich

I was down to the Rezound or the Nexus. Went with Rezound because of promised update by the CEO no less of HTC. Lies. There should be a class action against him. Seriously, there was monetary damages (the cost of the phone) due to his deception. He lied to get business away from Samsung. HTC clearly never really had any intention of getting this update out. Worst  part is the phone has some fairly serious issues that have gone unfixed. Vlingo still doesn’t work correctly with Bluetooth devices (mic gets locked out). The damn thing crashes all the time. Slows… Read more »

Just_sayin
Just_sayin

The problem is the business model.  You don’t hear people complaining that they can’t get Windows 7 because HP or Dell has been slow to port it to their hardware and proprietary “user experience” or that Best Buy has been slow to implement some custom branded app.  IMHO, responsibility for the upgrade of the OS needs to be in the hands of the OS provider (Google).   Let htc and VZ bundle as much crap as they want when the phone is sold off the shelf*.  After that, software updates should be the responsibility of the OS provider.  Having too many places… Read more »

LGG
LGG

I love that the author says “for those of you still rocking a HTC Rezound,” for a nine month old phone.  FML, I love my rezound it is fast and smooth and buttery.  HTC should just upgrade us to Jelly Bean for making us wait so long!

stevesharkman
stevesharkman

we were promised “early 2012” as a selling point in late 2011.
they sold tons of these phones because of that broken promise.
and lots of folks got bonuses because of this lie.
htc, the company, is getting hammered.  so many people are so mad at them, their sales are horrible.
if they are smart, in an attempt to build good will, they will update the rezound with jelly bean…
but i don’t think they’re smart enough for that…

Hal Jordan
Hal Jordan

I have a Rezound that works great, so I’m not looking to blame anyone. ICS is not going to make that much difference in my life, so I’m not going to get all uptight over having to wait for a few months. The Jelly Bean update looks like it WILL make a big difference, though, so I will be sad if it doesn’t come to the Rezound. I haven’t seen anything but unsupported opinions that say I won’t be getting Jelly Bean, so I’ll wait for the official word.

Tony Perez
Tony Perez

It’s the fault of all three (Google, HTC, and VZW). If they worked together as soon as a new OS update was released, they could stay way ahead of Apple and the iPhone. While I realize that VZW doesn’t want to offend Apple, somehow, Apple is able to get their new OS to VZW iPhones as quickly as it’s announced and released. If VZW would work in parallel with Google and HTC, users would get the latest and greatest and it would be the hardware, not the software, that would drive the consumer to newer handsets. Another thought to add… Read more »

Robert Parkhurst
Robert Parkhurst

I think this is google’s fault.  Google needs to require device manufacturers to deliver updates in a timely fashion other than “whenever”.  This is my second Android device — the first was the original Samsung Galaxy S.  In both cases the phones were widely rumored to get updates “soon”.  On my samsung I finally gave up and put CM7.1 on it which both upgraded and fixed the phone.  In HTC’s case the phone works (amazingly well honestly) but I just need the ICS update. I’d have to say this is HTC’s fault for simply producing more phones then they can… Read more »

Hi
Hi

This is Verizon’s fault.

Fallenstarbeats
Fallenstarbeats

Ivebeen extremely frustrated. Especially since I’ve had so many issues with this device. From needing to master reset (as it sometimes gets locked in boot loader mode) to proximity sensor failure, to crashing. I bought mine in November 2011 and have been waiting to see if perhaps the 4.0 update will fix most of these issues 🙁 otherwise, I’m opening another line and getting the Samsung Galaxy S 3. Lets go Verizon! You’re killing me!

Seeteedub
Seeteedub

I think it’s definitely on Verizon. They have new phones with ICS, so they’re
Pushing those. Really frustrating but business as usual with Big Red.

Shadyyyyyyy
Shadyyyyyyy

 I got my phone after Christmas (before NYE). So I only had to wait a couple a month for the ICS, or so I thought. I chose this phone over the Nexus for that very reason. Rezound had better specs and it was getting the same ICS update the Galaxy Nexus had. Now that I’ve had my phone for nearly 7 months, I’m happy that I bought it over the Nexus. However, I am annoyed over the promised “early 2012” ICS Rezound update. I’m still going to stick with HTC for all of my phones regardless of their broken promise… Read more »

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