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Galaxy Nexus: 4G LTE connection unreliable for many

If you are in possession of a new Galaxy Nexus smartphone on Verizon Wireless, there’s a fair chance that you may have been getting frustrated over the apparent issue involving 4G LTE connection issues which Verizon has already acknowledged as a problem for some users.

We first reported on the 4G LTE issues almost two weeks ago, after many users were complaining of slow or no 4G LTE signal in their area after picking their device up from Verizon. At the time, the problems were minor and were thought to be dependent on where a user was situated.

However, after reading some feedback over at Droid-Life, it has become aware that a lot of you are suffering from 4G LTE related problems on the Galaxy Nexus and at the moment, Verizon has still not issued the software fix that they promised to deliver two weeks ago.

In some cases we’ve even heard that users are not receiving 3G signal aside from a lack of 4G LTE connection, this happening in areas when other devices receive 3G signal with no problems. Users could have guessed that Verizon would have some initial teething problems with their 4G LTE service since it is still rolling out to many states for the first time, but perhaps Galaxy Nexus owners did not expect frequent problems such as this.

It’s worth pointing out that other users are not having any sort of issues with receiving a solid 4G LTE signal with their Galaxy Nexus, but judging by the feedback over at Droid-Life, the number of users that are not getting any signal is growing by the day. Hopefully we’ll get word from Verizon this week regarding a fix, but it isn’t a good start to 2012 if your Galaxy Nexus is having trouble getting a solid signal.

How is your signal in your area at the moment? Are you having frequent problems, or is it more of a sporadic issue for you?

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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Canoe_polo4
Canoe_polo4

Any news on the Galaxy Nexus Note coming to Australia.

Sarah
Sarah

I live in Richmond, VA. Bought a GNex last week. Richmond city has full 4G coverage. I was only able to pick up 4G a couple times….between work and home (which is a 3 mile trip). The phone would not pick up 4G in my apt or at work. One of my coworkers has the Thunderbolt and it picks up 4G fine in my work building. Also, had my wifi on and when I turned it off I completely lost phone signal and it took an hour to get the data signal back. Switching to airplane mode and back also… Read more »

Dennis
Dennis

Northern Minnesota, major connection issues, mostly involving my e-mail accounts.  Have ticket open supposed to get back to me on Thursday hope they figure something out

Sean Howell

Buffalo, NY here.  ZIP: 14219  I have no 4G Signal at all.  Called Verizon yesterday and they had nothing to tell me.  They opened a Trouble Ticket, as much good thats gonna do.

Anonymous
Anonymous

Aside from the long handoff issues I’m also experiencing, I saw an instance tonight where it wouldn’t reclaim a signal for over an hour. Airplane mode didn’t help, either. I didn’t try a reboot because I figured it was just VZW down again. After doing some googling, though, I realized I was the only one with the outage. :/

Vadim Ivanov 1989
Vadim Ivanov 1989

It makes sense. The phone thinks it’s signal strength is worse than it actually is, causing it to want to switch back to 3g. However, the service problems, at least for me in Wayland, MA happens at that moment. A lot of times when my phone tries to switch over from 4g to 3g, i loose all data service for a good 10 minutes. But not to worry, because even if Verizon’s update won’t fix the issue, I am confident google will come up with an update that will. There is no way Google will let their baby developer ice… Read more »

Dave Tam
Dave Tam

Mixed reception here in Indiana.  The other night, the phone kept trying to look for a 3G signal and it started to really really get hot.  Which no other phone I’ve had while here at home had this problem. Not that I don’t like this phone but I actually love it. I just would like the problems fixed.

Ecks Dev.
Ecks Dev.

No Issues here. Solid signals down here in Southern California. 18mbps down 6mbps up avg on LTE. Faster than my wifi. 3G speeds plenty for most usage. Random reboots- Nil. 

Dsteven53
Dsteven53

Galaxy Nexus. Spontanious reboots x 4. No G/N to PC file/Pix transfer. Volume low on Skype. Verizon threw all they could at this problem, They sent me to Samsung who said about the phone specific Skype problem, “We do not support 3rd party apps. Consider this without Apps,This is a simple unreliable phone.

needafixVZ
needafixVZ

poor reception here in KY. People have to call my girlfriend on her RAZR to get a call thru to me.. What a POS. luv the phone for everything but using it as a phone. could of bought a ipod touch for everything this thing does. Need a phone that will make and recieve calls.

Stub2
Stub2

I switched from Sprint over to Verizon just for the Galaxy Nexus. I always had great reception with Sprint here in Chicago and never thought I would have a reception problem with Verizon in the city. But… it’s a nightmare. Over at my girlfriends I have no reception at all. Not 4g or 3g or 2g….nothing. Just traveled to LA and same thing there. Verizon…can you hear me now?

fishkid13
fishkid13

I’m in NYC and I always have off and on LTE. It’s annoying as hell. 

justingr

I live in Seattle and have had no real issues with my Galaxy Nexus. Signal strength could be a bit better but thats about it. My girlfriend has a Droid Bionic and I frequently have connection when she does not. 

Jim
Jim

I live in an 3g area and my g-nex was in smoked every time over a period of weeks in side by side comparisons with the droid razor and iphone 4s… all on verizon… I would get web page not available – the droid razr opened web pages quicker than the iphone but both had no problems opening web pages… those phones showed 1-2 bars of 3g. My g-nex? 1x or nothing. Again, my g-nex was unable to connect to the internet using the available 3g netgwork connection. the kicker? This is my 2nd G-nex… I went to return my… Read more »

Frank
Frank

I live outside Boston and am having frequent issues with 3G and 4G connectivity.  I waited a long time for this phone.  Where’s the fix?!?!?!

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