in ,

Frustration over Verizon Galaxy Nexus Jelly Bean update

Earlier on this week we informed you about a potential rollout for an official update to Android 4.1 Jelly Bean for the Samsung Nexus S. While that is obviously great news for those who still have a Nexus S, the same can hardly be said for Galaxy Nexus users on Verizon who are wondering if they have been hung out to dry again.

After the 6 month wait for Ice Cream Sandwich and the bare mininum of official updates since the handset launched in December 2011, it has hardly been a perfect scenario for those who initially thought they were getting a true flagship handset from Google.

With Jelly Bean updates already finalized for the GSM Galaxy Nexus and now the Nexus S it seems, questions may start to be raised on when Verizon plan to offer the update to users. It is really down to Verizon as well, since you should know now that Verizon is the one who has to approve the update first before it goes live, hence the reason why Google had no trouble at all issuing the update to the GSM Galaxy Nexus without any barriers.

Will consumers have to wait another 6 months until Jelly Bean arrives on the LTE model? That could potentially mean having to wait until December until you get your hands on the latest version of Android and a lot of you will probably argue that it simply isn’t good enough.

There is of course alternatives around this merry go round problem and that falls to you in the way of custom ROMs, as long as you have a rooted handset. If you insist on holding out for an official update, we’re afraid to say though that you may be waiting for another few months yet.

As a Verizon Galaxy Nexus owner, how does it make you feel seeing older handsets such as the Nexus S getting Jelly Bean before you? Do you essentially feel a bit cheated by your carrier, or have you known the update situation with Big Red for a while now and decided that unofficial software is the way to go? You do have that unlocked bootloader remember, so Verizon are not exactly stopping you from heading down this route.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

68
Leave a Reply

avatar
32 Comment threads
36 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
37 Comment authors
obvekDklogwedricKBGil DimitriJdfaulkner30 Recent comment authors
newest oldest most voted
Dklogwedric
Dklogwedric

please help me . after I update the nexus to jelly bean I can’t put my phone on speaker or hang on. How to end a phone call??? in the new menu???

KB
KB

I have been a huge fan of android because of related google product.  However, due to verizon’s unacceptable manner, I am thinking of switching to the iPhone even though I will have to breach the contract. 

Jdfaulkner30
Jdfaulkner30

Verizon has ruined the Nexus experience for a LOT of people.

David Aaron Eklove

I have word for all you guys complaining about software updates……IPHONE.  I get all my updates directly from apple as they are released, a matter of fact i am running a pre-release version of ios 6 beta 3 on my sprint iphone 4s. Apple seems to be the only one with the balls to circumvent the carriers and manage updates on thier own.  Of course, apple never releases broken updates.  They may have bugs, but they don’t brick the phones.  Leave that to all the hackers and unlockers.

Guest
Guest

I am really upset at the whole thing with Verizon and them holding back on the update. Like most I expected this phone to be a pure Google phone and get the latest and greatest updates right away and not wait for Verizon to decide if it works or not or make sure it works on there phones. Does not seem that way with the Iphones. Once an update is out you get it if your a owner of a Verizon Iphone, ATT, or who ever. Just sad!!! Can’t Google have there own iTunes type of software and just update… Read more »

Mike
Mike

My Galaxy Nexus (Verizon) works just the same as it did when I got it.  Whenever they send me JB I will upgrade. Until then, ICS is fine… I Have JB on my Nexus 7 and it is nice.  No hurry on the phone for me. 

brendodendo
brendodendo

Verizon is great wireless with bad customer service and horrific management decisions.  Root it, Rom it and forget the Verizon corporate BS.

Jeremy Dougherty
Jeremy Dougherty

Hey, it is Google holding up the update, not Verizon.  I am not even on Verizon and I know this.  It is the same story over on Sprint where I am.  It took them months to get the Nexus S owners ICS here.  Google has to send the file to the carrier to send it out to the customer.  The problem is Google isn’t doing that.  It only takes Sprint one week to test and send out an OTA.

Google needs to get their act together.  

wommy
wommy

This may be dumb, but has Jelly Bean been actually confirmed by Verizon?

netguru2000
netguru2000

I thought Verizon was on the ball and I would get timely updates as Google envisioned. Very disappointed with Verizon.

Flstfi151
Flstfi151

Personally I am appalled, this is absolutely ridiculous!!

Michael Friga
Michael Friga

The first thing I did when I got my Galaxy Nexus was unlock the bootloader and flash a custom ROM, Liquid ICS, and was running 4.04 about a month before non-rooted devices from VZW.  And I have never looked back.  Pretty much to avoid the issues of VZW dragging their feet for an update or any other thing they may try to pull, it’s almost required that you unlock and root.

Michael Robertb
Michael Robertb

It pisses me off. That was one of the big reasons I bought the galaxy nexus was because it is Google’s flagship phone and is supposed to get all of the updates first. I think Google should tell Verizon off and force them to give us the update not just for are phones but all android devices. They rely heavily on the android OS to sell there phones. While they have good service it isn’t that great and now they are forcing people to have the share data plan I believe once my contract is up they can screw themselves… Read more »

Dmcdougal91
Dmcdougal91

I had no idea about this problem when I made the switch to Verizon last month. Makes me wonder if it was a wise decision

SushiChef
SushiChef

I rooted the balls out of this phone the millisecond I got it. Anyo e who doesn’t do the same is subject to the bullcrap and politics. I’m deaf to it. Weeeeeee.

Mayan
Mayan

Just heard – VZW JB OTA will be available on 12-21-2012.

Josh Moeller

When I got the Galaxy Nexus, I was getting the Google phone. I think it’s complete and utter bull that that’s not the case. Verizon is selfish and thinks that nobody cares about the updates and to be honest, I know tons of people that don’t care. But that doesn’t mean those of us that do should be forced to sit back and watch the rest of the world take the next step in Android while we freeze our butts off on Ice Cream Sandwich.

Randy Grenier

I agree and would like to get Jelly Bean soon.  But, damn!  It’s not the end of the f#(%ing world!

Jeff Ware

Until other carries can come close to matching Verizon, Verizon will always drag their feet on stuff like. I’ve had experience with other carries and know MANY people who have switched from Verizon to AT&T or Sprint. And almost to a man they want to come back to Verizon. Verizon BY FAR has the best service, coverage and LTE. Nobody else is really close. Until another carrier really steps up and can provide the quality Verizon does, nothing will change.

Idon't Know

The problem is Verizon has the best coverage, by far the best LTE coverage and they know it.  So they are using it to rape their customers.

wilks79
wilks79

I too am sick and tired of VZW bullsh*t.  They completely destroyed and misrepresented the Nexus brand.  I am leaving within the next few months. My only holdup is that I want to wait couple months until I hear what Google has planned for the next Nexus line of phones, which will probably drop around November.  No sense in buying the GNex if a new phone is around the corner in a few months. A little pricey for newer one, but might as well at least see what’s coming up.

Lakers3408
Lakers3408

People that blame Google don’t know how this works, let me enlighten you… When a official release is ready to go, like 4.1 Jelly Bean, Google releases it to the their phones like they did with the Galaxy Nexus, they also send it to Verizon & Sprint, and any other carriers that carry the Galaxy Nexus. From that point forward it’s up to the carrier to release it!!. The reason they don’t is bcuz they want to fatten it up with there bloatware, useless apps specific to them, some carriers just hold u hostage, they know your under contract &… Read more »

pdinc
pdinc

This has basically reduced my faith in both Verizon and Google. The Nexus branding stood for something, and was the reason I bought this device coming from an original MotoDroid because I was looking for the pure Google experience. This has basically destroyed my faith in the Nexus branding for phones.

Travis Meyer
Travis Meyer

This really frustrates me. When I bought my Nexus, I thought I was getting the true Google experience. In hindsight, I probably should have done more research, but in truth, it never even crossed my mind that the Nexus phone would not really be a Nexus phone! It’s great that there are custom roms out there, but you know what, that’s BS; I shouldn’t HAVE to use a custom rom, I bought a damn Nexus phone! Verizon knew what the Nexus was, what it meant as a brand and what its expectations to customers who purchase it were and are.… Read more »

Jagarchitect87
Jagarchitect87

I’m rooting, and installing a custom ROM asap. The only reason I stay with Verizon is their service. Unfortunately they are more controlling than if your mom was the preacher’s wife.

David Sapp

I think Verizon is completely to blame for the delay in pushing out the update. The fact is that, as big a company as Verizon is, Verizon has the technical know-how and the resources to get the update out in an expeditious fashion. I empathize with them that they have a great many things to focus on, and that the Galaxy Nexus phone is not a priority for them. But it is for many of their customers. Their choice of delaying OTA updates for the Galaxy Nexus shows that they don’t care what phones their customers want or have.  This… Read more »

Chris McCready

I just rooted and went unofficial a long time ago.  Verizon has the best service here, so not a lot of choice.

George Rhodes

Verizon is a poor excuse for a wireless provider. Too bad it’s the only game in my town right now. I will be making changes as soon as soon as more options open up. Until then, I will be going the unofficial route.

parsonbrown11
parsonbrown11

Here we go again, blame game. I kept my old blackberry with tmobile and have been paying 2 bills. The Verizon gnex has been a lousy customer experience, but am also angry at Samsung and google, I think all three of them suck. Not sure what to do.@ Inyrules is following the precisely another article yesterday entitled ” why I’m dumping my galaxy nexus…..” don’t know if that’s a solution. The update to the gsm was only slightly better on 4.0.4 and disabled all those phones early on with bad radios. Without mentioning names, some other products will be released… Read more »

aplusjimages
aplusjimages

This along with the whole elimination of unlimited data plans is driving me away from Verizon when my contract ends.

InyRules
InyRules

Completely feeling cheated by Verizon. I’m actually going to leave them within the next 2 months, sell my LTE Nexus, and go prepaid with a GSM Nexus. On T-Mobile’s $30/month preparid plan, I get 100 minutes, unlimited text, and unlimited HSPA+ up to 5GB. Never use my minutes, and I never use more than 1GB of data. Plus, I’ll be getting updates straight from Google. Never again will I sign a contract and buy a carrier branded phone. It’s all pure Google from now on.

Ursharkfuel
Ursharkfuel

It seems Verizon is breaking all their promises these days. Not just to those of us who thought were were breaking out to the Verizon software dungeon when we purchased a GNex from “Too Big Red.” It just so happens I am rooting and my phone as we speak and I was shopping around for my JB ROM when I came across this article. Anyone who waits for Verizon to get off their lazy azzes and get this done are stupid, stupid, stupid. Why have a GNex is not for the in-band updates. In the Verizon version it is just… Read more »

New BF3 Armored Kill vehicle model names revealed

iPhone 5 adapter needs to be free