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Faulty Beko fridge freezers causing fires, 500,000 affected how to check yours

We hear of a lot of different product recalls these days, but most are just a precaution to prevent any injuries or damage. But today we have some worrying news for consumers in the UK, as some faulty Beko fridge freezers are causing fires. About 500,000 units are affected and we can help you check to see if yours is affected.

The problem has come to light after a series of fires with twenty in London alone since 2008, and according to an article on Mail online a recent tower block fire was blamed on a fridge freezer made by Beko. The company is the UKs biggest refrigeration brand, and around a half of a million faulty appliances is believed to be in UK homes.

A recent fire in south-east London was originally thought to be started by lightning, but after investigations by the fire brigade the cause was found to be the Beko fridge freezer. Now fire chiefs are asking consumers to check to see if their model is affected, and the models in question were made between January 200 and October 2006.

The fires that the appliances have been the cause of have resulted in fifteen injuries and tragically one death. Steve Turk Assistant Commissioner for Fire Safety Regulation said that all fires can be lethal, but ones that involve any type of fridge freezer are far worse as they grow rapidly and large amounts of toxic smoke are produced.

Investigators had to work for a long time to be certain the fires were caused by the Beko appliances, and after establishing the cause worked closely with Beko. The problem starts when water enters the defrost timer switch in the fridge freezer. This can cause an electrical fault that results plastic components and other flammable insulation catching fire.

A spokesman for the company said that it was confirmed in December 2010 that some models may have a fault and overheat. They said they have contacted retailers to try and find customers who own the affected models. Thing is if they knew of the problem over six months ago why wait this long to make it public?

We have managed to source the model numbers that are affected which are; CA 5411 FFS/FFW/FFX, CA 7014 FFX, CA 7015 FFW/FFS/FFX, CDA 539 FS/FW/FX, CDA 543 FS/FW/FX, CDA 645 FW, CDA 647 FS/FW, CDA 648 FS/FW, CDA 653 FS/FW/FX, CDA 659 FS, CDA 751 FS/FX, CDA 752 FS/FW/FX, CS 460 FF/FFS/FFSD, CS 461 FFW/FFS, CSA 4706 FFX, and CSB 4606 FFSD/FFS/FFW. You can also find more information on the company’s website here.

Written by Gary Johnson

Gary has a background in engineering and passion for motorcycles, gadgets, and home cinema. In his early years, his obsession for Hi-Fi technology would see him creating the perfect setup with a good ear for sound quality. While Gary is keen to write about most topics that PR covers, his love for phones finds him reporting a lot of news about applications for iPhone, Android, and other popular operating systems

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OxomaxL Buncemike taylor Recent comment authors
Oxomax
Oxomax

had mine done and it now everything thaws out weekly . back of fridge is solid food melting and ice cubes no longer freeze . waiting for engineer for 2 weeks now

L Bunce
L Bunce

iv just found that i have got one of the faulty f/f iv checked the serial number and it is listed, i inherited it from my mum she passed away a few months  ago so in a way better of in my garage than my mums bungalow, as there is no way she would have been able to get out of her place if any thing had happened, does any one know the telephone number to the beko hot line, thats a laugh ( hot line )                                                                                                     lyn bristol. 

mike taylor
mike taylor

i have a beko fridge/freezer tda 531 w serial number is 0712224709 
my name is mick.

Anonymous
Anonymous

my serial number begins with the numbers mentioned and was purchased in 2006. I have phone the help line, it states too busy to answer calls, then goes dead. VERY HELPFUL.

Anonymous
Anonymous

Oh yes it’s VERY difficult to get through to Beko to ask if you’ve got one of these dangerous fridge freezers but I did manage to get through and a gas engineer came out today to modify it, HOWEVER, as my fridge already had a fault (which I’m in the process of trying to get fixed) he said he couldn’t modify it and left my item marked as ‘at risk’. Phoning Beko I was told that he couldn’t modify it because with an existing fault it may stop the product working, hey, I’d rather have the fridge not working than… Read more »

Charles Barnes

i have got a beko frost free fridge freezer and the number is CDA647F AND CDF648F  is these any of the numbers which are listed from helen barnes

Joan Markham

i have just checked my beco the number matches its ca5411ffs how could these people put our lives in danger like this so whats the answer if we cant get through on the fone to them sit back and think of england i dont think so,this is down to them they must sort it before anyone else dies in a house fire.joan of battersea

Ray 100
Ray 100

Beko product recall line is not answered. At one stage, they suggested an 0845 number so that we could pay more for their incompetence but that number was not answered either.
Their customer service number is constantly engaged.
What a shambles!

Ali_jeffries
Ali_jeffries

Can’t believe that Beko have know about this problem since June 2010 and have not done anything about it.  I bought mine a month ago and Yes it’s one of the dodgy serial numbers.  Found out last night and am going away tomorrow.  So annoying!!

RevRDiffey
RevRDiffey

We have a Beko Fidge Freezer model CBS4606 purchased in 2005. Should we have it checked for possible fault.

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Osbornjan
Osbornjan

my beko fridge freezer is model TDA531W  SERIAL NO 0711513906  is it safe
?

Apsc
Apsc

Followed link to their website, entered details of my appliance etc, no problems very quick and easy, at least they are addressing the problem, many manufacturers brush them under the carpet, hoping it will go away.

Apsc
Apsc

Followed link to their website, entered details of my appliance etc, no problems very quick and easy, at least they are addressing the problem, many manufacturers brush them under the carpet, hoping it will go away.

Hobbsiefamily
Hobbsiefamily

It is scandalous, you can’t call them or look at anything on their website.  I don;t want a fire hazard in my kitchen. 

Paul-pettit
Paul-pettit

I notice that their website is temporarily unavailable too…….very convenient eh?

Paul-pettit
Paul-pettit

Anyone got through today? Seems they have disconnected the line

Janice-thompson
Janice-thompson

can,t get beko to answer phone has anyone got through?

Ann1521
Ann1521

I buoght a Frost free Comb fridge/freezer last year, Model CDA 543 F-1/2. Do i need to do anything?

Ann1521

Sannancarroll
Sannancarroll

My model is not on the list but I must say that the strange noises it made for the first few months of use had me worried, It has gone quiet since the scare and thats the truth…… weird

Monty110884
Monty110884

I have one of the models mentioned. I rang beko about 8 weeks ago as I thought my fridge freezer may have developed a fault. Gave my model number & serial number & the adviser never mentioned a recall. So were they actually trying…. Id say no. Guess theyl have to now its been made public. I know this though I don’t want no faulty fridge freezer repaired or not after seeing that on the news. Refund or court for me.

christopher
christopher

i have a beko fridge freezer   CDA 653 FB, is this model affected, do i need to get in touch with anyone..

catherine hayden
catherine hayden

i have one of the affected fridge freezers what do i do

Davebarnes4551
Davebarnes4551

why has it taken a year to tell the consumer?

Ivanmcferran
Ivanmcferran

We have a beko cda563 being delivered tomorrow from Argos.
oops have i messed up? 

soupdragon
soupdragon

Beko phone number is 0800 0094837

Jeandimes
Jeandimes

I have one of the affected fridge/freezers(CDA543FW) but can’t through on the phone. What should i do?

Irene riozzi
Irene riozzi

What are you supposed to do when you can’t speak to anyone,we need advice as to whether we should switch these fridges off.I would rather lose the food I have in my feeezer than lose my life!!!!!!!

Awalton
Awalton

does anyone know the phone number please as i have one of those fridge freezers x

Dnheath
Dnheath

I now have the free phone number but can’t get through due to the amount of call’s they are getting, this is bad new’s for all. What do we do sit up all night just in case!!!!

Lily
Lily

Yes I’ve been trying for most of the day to get through to Beko as both my daughter in law and myself have two of the affected models.

What do we do when we all we hear is that there is a high demand of calls, I’ll bet there is, but it doesn’t really help when I know I have an impending inferno in the kitchen.

Lily
Lily

Yes I’ve been trying for most of the day to get through to Beko as both my daughter in law and myself have two of the affected models.

What do we do when we all we hear is that there is a high demand of calls, I’ll bet there is, but it doesn’t really help when I know I have an impending inferno in the kitchen.

Sj Bowley
Sj Bowley

i have an affected fridge freezer – maybe Beko should get a few more advisors as i have been trying the number for 2 hours now and just get a message that they are experiencing high volume of calls (really… wonder why that is??), then the phone cuts off!

Gerrygarner
Gerrygarner

Hi, I purchased 2 Beko frost free freezers form Curry,s in December 2010, model no’s CDA 660FFW and TZD A504FW, should I be concerned as to whether they pose a “Fire Risk”

Gerry G——-

Ronnie Wood
Ronnie Wood

Its interesting that this type of fault should crop up at the same time i am trying to locate a new fitting for the bulb. The casing at the top of the fridge has turned brown with the heat from the bulb, and has broken all the plastic surrounding this area. This looks like a fire hazard to me also, so much so, i am wary of putting a new fitting back in.

Ronnie Wood
Ronnie Wood

Its interesting that this type of fault should crop up at the same time i am trying to locate a new fitting for the bulb. The casing at the top of the fridge has turned brown with the heat from the bulb, and has broken all the plastic surrounding this area. This looks like a fire hazard to me also, so much so, i am wary of putting a new fitting back in.

Ronnie Wood
Ronnie Wood

Its interesting that this type of fault should crop up at the same time i am trying to locate a new fitting for the bulb. The casing at the top of the fridge has turned brown with the heat from the bulb, and has broken all the plastic surrounding this area. This looks like a fire hazard to me also, so much so, i am wary of putting a new fitting back in.

Ronnie Wood
Ronnie Wood

Its interesting that this type of fault should crop up at the same time i am trying to locate a new fitting for the bulb. The casing at the top of the fridge has turned brown with the heat from the bulb, and has broken all the plastic surrounding this area. This looks like a fire hazard to me also, so much so, i am wary of putting a new fitting back in.

Janis Bradshaw
Janis Bradshaw

I have a Beko Fridge BL20 which is excellent also a Freezer TZDA 523 which is very good too.
I take it these are not the ones in the news at the moment for recall?

bradshaw-1@sky.com

Fredawarner
Fredawarner

I have a beko fridge/freezer CDA543/FW  SERIAL NO. 1012041909.  sHOULD I BE WORRIED

Lindastuart1953
Lindastuart1953

how do i check if my beco freezer is safe ref no i8s cda 539 fw/1

Susan Pope

For a while we  have thought our fridge freezer was about to take off like a rocket or explode then it seemed to calm down and work ok…Now trying to contact anyone about it is proving quite difficult all our Insurance provider has done is given us a number for Beko and the volume of calls of calls means they simple hang up on you!

Laurence
Laurence

I knew straight away when I I heard it on the radio that it would be a BEKO. Not long after we bought ours in December 2009, two of the fridge shelves broke (under normal use) although the shelves are toughened glass, the cheap plastic sleeves that slot onto the glass to hold the shelves in place are weak and brittle. We asked Currys and Beko to replace the Fridge Freezer because it was not fit or purpose. But all we got were more cheap plastic sleeves which have also now broken. I would warn anyone from buying a Beko,… Read more »

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