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Facebook Messenger first impressions & problems

If you are a Facebook user you have probably used the social network’s chat functionality in the past. To say this particular feature was temperamental at times would be an understatement, that’s why we’re especially delighted to confirm that the official Facebook Messenger application for Windows has recently gone live.

You can find out everything you need to know about this new application and download it here, we just installed it on a medium-spec Windows 7 64-bit laptop and on the whole we’re impressed, that said it did crash for us on one occasion and we spotted another couple of bugs and imperfections.

Installation is pretty painless and once installed you should find the program in your computer’s start menu, once you’ve ran the app it will also show up in the notification area of your Windows UI (see below). If you right click on the notification icon you can enable / disable chat sounds, dock the application to the right hand side of the screen, open the app, exit the app, log off or access help. On widescreen resolutions the dock to the right feature is particularly impressive.

As you’d expect, to use the app you will have to sign-in with your Facebook log-in credentials, once signed in you’ll see a list of contacts to chat with (just like you see in Facebook chat when you log into the website) – also there’s a notification area which update’s just like Facebook’s ticker. Below you can see the main user interface, if you chat with someone it opens in a new window, chat with somebody else and the conversation will show in a new tab within this window.

If you minimize the application the notification icon shows a message which tells you that you’ll still see messages and notification while the app runs in the background.

Sadly there are some problems and imperfections, firstly the app once crashed for us (see below), secondly group chat doesn’t work. Other things which didn’t impress us include the fact that there’s no option to remember your log-in credentials and the fact that selecting the ‘Log in’ option from the notification icon’s context menu doesn’t work for us, it just opens a tab in our default web browser telling us that we’re trying to navigate to a website which cannot be found.

All in all we are happy with the Facebook Messenger application, however there is room for improvement which we’re sure will arrive in the near future. If you installed the app and didn’t like it you can uninstall it by following these simple instructions, there’s lots of answers to other common frequent asked questions here.

Have you tried out the new Facebook Messenger application for Windows? If so, have you experienced any problems? Are there any additional features you’d like to see? Let us know below.

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Written by Jamie Pert

Jamie has a background in computer repairs and maintenance along with network administration, he now enjoys utilizing the benefits of new technologies and enjoys writing about anything that brings new technology to the world.

He began writing for Product Reviews in mid 2009 and has since expanded his knowledge across a wide-base of devices, he is looking to get more hands-on experience with new devices to gain a better understanding of the latest and greatest technologies.


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