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EE network outage today, signal problems

We have been getting reports of an EE network outage today, which comes after Product Reviews readers explain they have iPad Air 4G signal problems and cannot find the network on their smartphone as well. After this news arrived to us by email, we checked Twitter and can see a lot of tweets detailing EE network problems with no signal on both tablet and phone.

One Product Reviews reader explained, “I’m not getting any EE signal on my iPad Air, or my phone. It went down in the last 30 minutes”. Another added, “There’s no signal in south east and north London on my iPhone or iPad”.

ipad-mini-on-everything-everywhere

You will also notice that the official Everything Everywhere online shop and support website are down. We just visited the shop.ee.co.uk site and took a screenshot of what we saw, as you see below there’s a site under maintenance message. This means that not only are phones getting no signal along with iPads running on EE, but also the online website is experiencing an outage.

site-down-EE-4g

Do you have EE signal problems on your 4G tablet or smartphone? If so, what UK location are you in and how long have you had no signal or other issues?

We will keep Product Reviews readers updated on any possible fix, so feel free to leave any information you have in the comments below. The issue with the website might be due to too many people looking on ee.co.uk for an announcement, so this could be driving the website offline.

Update: It looks like a fix has been implemented and the official Twitter channel just explained, “While not all of our customers were affected, service has been resumed for many of those who were. Full service will be resumed soon”.

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pipi cullyMartine Kelly LamertonBarbBevLiz Recent comment authors
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pipi cully
pipi cully

I have no text and talk today 14th October 2014

Martine Kelly Lamerton
Martine Kelly Lamerton

I have “No Service” today 23rd July 2014

Barb
Barb

no network coverage for 2 days here also. Newport Pembs 26 April 14

Bev
Bev

Bev
No Network coverage on my mobile for 2 days.Ammanford .Carms 26/4/14

Liz
Liz

No signal on my phone in Tredegar, Gwent……again today 22/03/2014
Why Not EE
Do something for crying out loud.
EVERYBODY EVERYWHERE HAS HAD A GUTS FULL..

Rusty
Rusty

no 4g, 3g or 2g in Derby still……… fuming

Narley
Narley

Lost signal around 7pm in Ipswich. Went normal around 3am. Not good EE!!!!!!!

Jacqui
Jacqui

No signal since 7pm last night in Southampton, this seems to be across the country not just in London, when are EE going to sort it out, they had better compensate people, if bill not paid then they very quick to disconnect you

Mark
Mark

Can use Facebook … But no signal since last nite what’s goin on !!!!!!

Chell E Fakes
Chell E Fakes

Still nothing ???? Never known a failure so long . !!! When please

Mandy
Mandy

I have had no signal since 7ish last nite! I need my phone n waiting for an important call today! It better b working soon!!

cjk
cjk

Oi cowboys. Where’s the signal. This is a joke now. Compensation better be offered or i’m off

martyn
martyn

No signal since half 5 , I’m expecting an urgent call in the morning if I don’t get this call I will be reporting you to trading standards for breach if contract .

marie
marie

STILL NO SIGNAL,
PHONE CALLS OR TEXTS SERVICES, SO NO COMUNICATION OR EXPLINATIONS FROM EE, MINE HAS BEEN SINCE 7PM. HAD NOTHING BUT PROBLEMS WITH THIS COMPANY & FOR THE PRICE OF THE PLANS YOU WOULD EXPECT MUCH MUCH MORE, I COULD GO ON & ON, NORTH EAST LINCS MARIE.

Sean Ragout
Sean Ragout

Am in north London my Sony Experia showing no service still!!

LisaH
LisaH

Still no signal none since 5.30pm in leicestershire

smiler
smiler

No signal in Nottinghamshire since 1700 ish. Hurry up and get it sorted EE

danny
danny

hi there from since ive join EE from since January 29th ive had nothing but trouble no signal now its not working all together message saying NOT registered on network its now 1;30am thurday morning and there is no signal from since 1700 hours EE is the worst network since ive had mobile over 25 years 02 or voda network is the best and EE is at the bottom of all networks rubbish am from nw London

Elledag
Elledag

No signal always helpful when your dad’s taken to hospital in an ambulance it’s now 1:15am still no signal appalling no info on EE website

David Salter
David Salter

Still no signal 1.08 North London

David Salter
David Salter

So no news on wots happing going to have to go to work 3 hrs early so can get some work done thank u ee for a full expanation on what going on and maybe while I’m at work I might look for a network that works it can’t be that hard can IT ………………………………….

pat
pat

I’ve had no signal since 6.45pm and still don;t have signal now at 1am !

kay
kay

i’ve had no signal since 6.45pm in coventry & i’m self employed…great!!!

Jake
Jake

This is absolutely pathetic had no signal on EE since 6pm and still not working now

roy
roy

Thank goodness I have a Vodafone network as well otherwise I would not be able to work. My ee iphone has been down from 7pm and is still down. I’ve been to Heathrow and now in park lane London. Hopefully they will sort this out soon

DENISE
DENISE

Denise
Had no signal in Manchester since around 7pm

memzee
memzee

I want compensation!!! 😡😡or im leaving

KAL115S
KAL115S

I’ve had no signal since 6pm in Manchester. Out of all those days it had to happen on the day I was expecting a very important call. 12.30am still no signal.

memzee
memzee

how wil we be comensated for this mess up

neil
neil

No signal since 6ish in Chesterfield. That is all

David Salter
David Salter

Joke no info

Andy
Andy

Chill out. These things happen. I want compensation, I’m going to leave. Grow up. Can you really not cope for a few hours? 15 years ago, not many of us even had a mobile.

Mel Watkins
Mel Watkins

No service for hours!! If we didn’t pay we’d b cut off!!!!! It’s a disgrace!

JC
JC

Here’s a thought; first a missing plane and now a missing network – conspiracy theories abound! 😉

tiffany
tiffany

No signal in Northamptonshire since 6.30pm. Not happy at all. Any compensation from ee………..unlikely me thinks

dave
dave

Not happy with not having a phone gonna leave ee

Gemma Marie Conroy
Gemma Marie Conroy

Mine has been gone for 6hrs, this is not amusing, I am on call tomorrow and won’t be able to leave the house if this is not resolved!! Sort it EE or I want compensation!!! 😡😡

David Salter
David Salter

Still on connection still no excuse this is not a service we sign up for
no customer service full stop please let us know what is happing or is it that bad u don’t know

JC
JC

Central London, prime time and nothing for hours. Properly properly annoyed….

Deanna Hall
Deanna Hall

No signal in barnet and harrow from 17:52 to be exact!
But had problems all day yesterday with texts taking forever to be received. Not good enough really….

Martin
Martin

In Camden London-two ‘phones-one with signal, one without since around 7 pm. Not good at all

John F
John F

I lost my EE phone network here in the North East, noticed it about half an hour ago ( 11.45 ) and still off now!

Lizzy
Lizzy

No signal in Clapham SW11 since 2000hrs & can’t believe it’s due to too many people looking on the ee website for an announcement as mentioned above?!

Saxwoo
Saxwoo

No service since 18:30 in Bristol.

dominic power
dominic power

I lost signal sometime between 1615 and 1700. Still have no home phone, no mobile, no texts and no internet. Using wifi hot spot. Not 0010 so outage 8 hours. Was in Wirral now birmingham so big network issues.

John
John

I have no network on my samsung galaxy note 3 since after 17:30 hr yesterday until now. I am in Norwich.

PB
PB

Noticed an hour ago that there was no signal in Cheltenham.

Shauna Ralph
Shauna Ralph

Lost service at 6pm, I’m in Ayrshire. Absolutely appalling!

carrie_kb
carrie_kb

EE has been Nothing Anywhere for me in London & Milton Keynes all evening -and still is..

Llyr Thomas-James
Llyr Thomas-James

Evening, I’m in Cardiff and have had no signal since 18.00 this evening. I’ve just switched my phone back on, and still there’s no signal. I’ve also been to the myee website and it’s saying the sever is not responding.

faf
faf

Not had any coverage since about 6 pm today only emergency calls allowed and my partner is in hospital and no way to contact him other than my mobile. He will have no idea why im not responding to him. This is outrageous service from ee with no email to customers on wjy or when it will be sorted.

dr groove
dr groove

no signal since 5pm in huddersfield . very fed up .

Brian
Brian

My signal disappeared about 1800 Leeds, West Yorkshire.

Andy
Andy

No phone signal or internet on my htc one for the last hour in welling,Kent.da16

Thebal
Thebal

I’m in Manchester, had no service on my phone since 7pm.

Mel Watkins
Mel Watkins

Reliability? That’s a joke!!!

Jane
Jane

I’ve had no signal in NW England since before 7 pm. I am between Liverpool and Manchester.

Ellie
Ellie

No service in Ealing, West London, since 7pm! Very unhappy……..

CaptainH
CaptainH

EE coverage is still out in all of Northamptonshire and has been since about 18:00

sunshine
sunshine

You send all you customers informing us that you are going increase our bills yet you cannot provide a service I will definitely be taking advantage of your break clause and ending contract.# bored of poor service.

kim
kim

No signal in letchworth since 6pm and still not working grr

Mel Watkins
Mel Watkins

This is ridiculous!! We rely on technology!!

James
James

No signal in south east Northumberland since 7pm. Not good.

Drama queen
Drama queen

I have had no phone signal since about 6.30 and I’m in Newcastle upon Tyne :((

Jim
Jim

NO SIGNAL IN GLASGOW. Please fix it soon as I run my business via the phone. I’m not a happy bunny 🙁

Jess
Jess

No signal since 8pm im in north wales

Duncan
Duncan

No signal in Crawley, West Sussex

Fox
Fox

I’ve had no signal from 6pm and it’s now 23:50! In Peterborough

David
David

Nothing since 19.00 Aberdeen Scotland

Sophie Driscoll
Sophie Driscoll

Still no signal in Kent !

rick
rick

Thats comment from Lancashire too!!!

Hannah b
Hannah b

No signal in Leeds :/

rick
rick

No signal at all! Since 7pm tonight and still no 2g,3g, or 4g. This is not good for EE at all not happy as I wanted to watch footy on my phone tonight.1 not so happy customer!!!!

Wes
Wes

Had no signal on phone or iPad for 5hrs now in Oldham

Joe
Joe

No signal in Cheshire

D.Coombs
D.Coombs

No service in Milton Keynes or Northampton on HTC but iPad ok?.

David Salter
David Salter

The year 2014 and ee can’t provided a service which is not rocket science gremlins are a thing of the 80s what do we pay you for
people are a risk belive it or not we do rely no this kind of technology in this day and age because or the promise of your service which we do not have ?
And still no excuse let us know
First rule customers come first we pay your wage just let us know what going on please

Jason M
Jason M

No signal on xperia z 1 in Rotherham South Yorkshire

Maggie
Maggie

Not working near portsmouth since 630 … Are we going to get a refund?

Vincent Spruce
Vincent Spruce

My wife has no signal. Says no network and not registered on network but my phone been in and out of signal. S4 phone 7th south east London

paola
paola

No signal in luton

greycloud7
greycloud7

No signal on phone, west midlands

Nanjo
Nanjo

No signal on iPhone in Worcester since 7pm

Mr Un Impressed
Mr Un Impressed

No signal on my iPhone since around 19:00 this evening. East London (from Canary Wharf up as far as Stratford) and North London Highbury corner up the Holloway Road almost to Archway.

Shaz
Shaz

No ee signal on phone since 6, Rowley Regis west mids

Mel Watkins
Mel Watkins

Still no network n am supposed 2 b on call!!!!

shannon
shannon

No signal on my EE phone since 5… In South Wales. .. had to ring from my husbands phone and got fobbed off with working to try and fix the issue but couldn’t give a time frame or a reason behind the signal loss

Jake
Jake

Nothing since 19:00 tonight in Peterborough – Would be nice for someone to tell us when it will be back up!!

David Salter
David Salter

Sort it out you are meant to provide a service which is not been working a lot of us are been put in a situation were we are not been able to make contact with people be it personal or work related which is having repercussions on both personal and work related both equal in my mind please let us know what is going on please so we could make some other arrangements if need be because we are been left without a valid excuse on the service you are providing which we are paying u please let us know… Read more »

George
George

Absolutely ridiculous, network down for 5 hours now. This is a total insult for all 4G ee customers. Everything not Everythere

Craig
Craig

No signal since 6pm Middlesbrough, when will it start working again???

Lou
Lou

No signal in Portsmouth either. Been out since about 18.30!

Aaron Bentley-Morrison
Aaron Bentley-Morrison

no signal for anything 4g/3g/2g or phone restarted phona many times nothing from like 7pm 19/03/2014 im using an htc one birmingham

Catherine Kilbride
Catherine Kilbride

This is great it sounds like the whole country!!!

Risk_Taker
Risk_Taker

No Signal since 6pm today. Manchester Old Trafford. Come on you Reds.

Catherine Kilbride
Catherine Kilbride

No signal
In Ashington or Tynemouth!!! But just happened in last 5 hours!!

ash
ash

No signal for 4 hours – west yorkshire
Still currently down

Colie Creaney
Colie Creaney

I’m from northern Ireland and all 3 off my EE phones lost signal at 7pm all 3 at the same time, and still no signal yet

Tara
Tara

No signal this evening in London. SO annoying.

James
James

Still no signal in Oxford !!

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