We reported the other day that a number of Motorola Droid X owners were complaining over issues with the screen, which is certainly bad news for the smartphone market. Since the launch of the iPhone 4 it has had a problem with its antenna — something that has been the topic of a huge debate on and off the Internet.
Earlier today Alan Ng asked if the screen problems were fixed for you, he discussed how Verizon and Motorola had already issued a fix. The bigger worry from all this is how the likes of Motorola and Apple has been playing down both these issues — they must think that their customers are stupid.
It is not just the phone makers coming up with excuses, it seems that the carriers are playing their part as well. Moto and partners Big Red said that they were aware of the issue — although they do point out that it is a very small problem. Maybe they should try telling that to the customers who spent their hard earned cash on a new Droid X.
As for Apple and the continued problems with its antenna that’s just one big mess. Apple said that it is not a big problem, well I never had hassle with any of my other handsets, but my iPhone 4 is a dud when I hold it like I would any other phone.
Apple as always went defensive and acted likes kids in a playground cussing each other. Steve Jobs decided to bring a few different handsets out and showed how they too lost signal.
The iPhone maker knows that they have done wrong and will now offer a free bumper to all those who have purchased a fourth-generation iPhone. I just do not understand how cell phone makers can get away with the things that they do? Apple knew about this issue just like Toyota did with their Prius — now look how that turned out.
Are you fed up with the excuses from not only the phone makers but the carriers as well?
Image thanks to Engadget