Tesco Direct website problems today

Tesco has become one of the most popular websites online when it comes to shopping for electronics, toys, household goods and basically everything else other than food.

Tesco offers it all in today’s world and with the best prices compared to high street competitors. When Tesco runs promotions such as Clubcard boost, Toy Sales and Black Friday events, Tesco website problems can occur frequently with users unable to log into the website.

tesco-website-problems

Is Tesco website down on Tuesday March 26, 2019 and not working for you? Let us know which area you are in as sometimes Tesco website outages may be affecting a certain region with others still having access.

We’ll provide updates here in the discussion whenever there are problems with Tesco website not loading so keep checking back.

←  Older Comments
 →
  • Evie-Rose Saint John

    checkout not processing!

  • Xiaolan Lu

    When I check out in the Tesco online grocery, the page keeps saying that”Sorry, an error has occurred. Please check the details you have entered and try again.” Really confusing!!!

  • Lindyloo Jays

    Grrrrr 10 times getting err bank said no problem that end

  • ppp 123ppp

    Tesco mobile website – sort out your credit card payment system. Tried three times to place a new order for a new contract, each time my card being successfully verified by my bank, yet you interrupting the payment after(!) the verification saying payment denied! And after three attempts you cancelled the order! What an incredibly irritating way of dealing with potential customers!!! Try purchasing something yourselves and you’ll see what ar$eholes your developers must have been to have produced such a piece of sh!t not software

  • Martin Mitchell

    Tesco Web online grocery not taking visa debit payments today so I’ll go to asda! Rang tesco and said it was my browser! – try Firefox they said very funny _try the cookies very funny even tried on my android phone no luck so all this what type of computer? And I rang my bank not the problem maybe tesco got denial of service!

  • Roy

    Cannot get the actual shopping page it just won’t load on my Hudl since you have updated the site

  • Nadia

    In recent weeks I’ve noticed that Tesco slots for the next day are all unavailable & I can’t choose one. It doesn’t matter what time of the day it is. I keep on refreshing the page & sometimes I get lucky and one becomes available.

  • I couldn’t check out because of Google Chrome and not clearing cache/cookies – went into a new incognito window and it worked for me.

  • Lorraine Meikle

    can’t complete order

  • Drekeamo Y Huang

    I could not checkout today, I am at Holloway road. Tried more than 15 time. Actually I could use ebay BTW, so it must be your problem, TESCO

  • Hazel

    Tried about 10 times to checkout my Tesco weekly shop online. Says there’s an error with my payment details. Losing the will to live.

  • Mari Connor

    wont let me check out keeps authorising then coming up with an error has occurred

  • Suzy Woolley

    I’ve tried about 10 times to checkout my groceries…it comes up with an error message stating to check my details, I’ve tried on several browsers, on different devices & still same, but £2 has been debuted on each occasion, I’ve now given up, will go elsewhere as I no longer trust the site, after 15 years I will now do my online shop elsewhere unless I personally receive a BIG apology & some form of voucher…I’m so angry over wasting over 2 hours of my life & not to mention the stress!!

  • Karen Pollitt

    son did a shop for 1st time last night-25th and paid for it for delivery sunday-26th/8 – they told him his card had been declined 3 times even though they had taken the £2 card check out. tried with my card and that was also declined – after they contacted someone internally my card then worked. anyone else had this problem

  • MADALITSO MACHINJIRI

    Not able to checkout, stuck on option 4 since 4a.m. It’s very frustrating as Customer Service Agents do not even have a clue of how to resolve the issue.
    I am in Walsall.

  • Shirley Elston

    Did the order and couldn’t check out,tried for 4 or 5 hours and then gave up and ordered from Sainsburys instead. Colne,Lancs

  • Dawn N Steve Holland

    wont let me complete checkout stuck on order summary …….east ayrshire

  • Shabiha Kothia

    clubcard boost site down

  • Alysia Pilar Forde

    Site down, Conwy North Wales

  • Micky Horton

    Site down. Kinlochbervie

  • Hazel Leng

    Unable to check out at all

  • BC7T

    I haven’t been able to log in for about a week now using Chrome, although no problem on Edge. It did this to me a couple of years ago, so used Edge for Tesco and Chrome for everything else. Then one day I got fed up of the switching and tried on Chrome again, and it worked up to last week.
    I’m in Cornwall

  • Danni Goodby

    Unable to checkout!!

  • Danielle

    I have the issue too on tesco groceries since yesterday been trying to pay for my shopping delivery for Thursday but it keeps saying error check your details and try again! Very frustrating!! In Hemel Hempstead area

  • Broadsword Mvg

    they should get phone lines up and running to allow orders to be processed, you cant order on line, I hate to think what this has cost in money terms to the company, never mind the annoyance of the customer base

  • Tony Hodgson

    Unable to select a delivery day !!!

    • Broadsword Mvg

      same here items I wanted are now out of stock so sick of it

  • Nancy Agatao

    Unable to pay!! Comes up with error message

  • deniseb100

    Been trying for 2 days to get a delivery date , been told there is problems when will it back on

    • Helen Williams

      me too. cant choose any date and been trying over and over since y/day morning.
      manchester

  • Mat

    I’m unable to pay for my groceries today.

  • Benjamin Lea

    Can’t pay online for my groceries. . About to loose my delivery slot! Haha.. Abingdon, Oxfordshire

  • Carly Short

    Not letting me buy either. In Swansea area

  • Sandra Ritchie

    Have had problems with site since last year . Now with order I had delivered today , items mixed up with my previous order !! .
    Also unable to enter coupons onto page .I was told by Tech team that
    the problem is with apple !

  • Fiona Finucane

    Live in kilcullen in kildare app and site crashing

  • 100

    Went in to change a few items in my basket and it literally takes 6 separate pages of clicking on six different blue checkout buttons before you can confirm checkout

    absolutely bloody ridiculous

    Their website staff should be fired

  • Verm

    Refusing at last stage of ordering ”an error has occurred, please check you have entered your details correctly”. Be warned, multiple tries seems to have locked my wifes card. She is not a happy shopper.

  • Michele Towns

    There are no delivery slots available. I am in the New Forest.

  • Rianne De Boer

    I keep getting ‘Sorry, an error has occurred. Please check the details you have entered and try again’ at checkout. I don’t know if the problem is on my end because this is my first order ever, or if it’s the website, but either way it’s very frustrating.

    • Mandy Smiler Farrow

      I am having the same
      problem and I order regularly

    • Julie Stoken

      I’m having the same problem, can’t choose a delivery time and finish my order.

    • Eilidh

      Same problem since the snow. Am in SW area. No other website affected, so not my fault. Frustrating as am housebound with no family to shop for me…Phoned about this last week.No joy. Get your act together Tesco or you’ll go,the way of Toys R Us!

  • Chris Lynch

    I have been having all the same problems, Changing delivery date , adding to order, cancelling items etc etc. Very frustrating, even thought it was my computer.Even asked for advice to buy a new one. Live in Walsall Area

  • Geoffrey Bell

    Unable at access deliver date and checkout on grocery website after entering order

  • Dai Ling Wing

    I’ve not been able to add my clubcard voucher codes at checkout and one of them expires tomorrow!

  • Nigel Smith

    Can’t take payments even with a OTP (Peterborough Cambs)

  • Barbara Jackson

    I can’t get onto the site to do any shopping as it says the connection is not private.

  • Julie Cox

    Put all shopping in basket got delivery slot till 5pm won’t let me pay for it

  • Jenny kelsey

    Got a phone message saying I have a delivery due tomorrow- but I haven’t ordered anything and I have no pending orders on my account! Anyone else got same problem?

    • Sharon Haydon

      me too!

      • Jenny kelsey

        At least it’s not just me then!

        • Sharon Haydon

          Got through to customer service. Said loads of texts had been sent in error. Assurred me that my account would not be charged. Best to check tomorrow after the delivery slot xx

  • sital deol

    Same here. Joined December for free trial but never activated. The

  • P V

    Painfully SLOW to access “My Favourites” and once I can access it I then have a LONG wait for pages to load. I’ve tried logging in and out. Same problem. Using Chrome Browser.

  • sapphireoceans

    Tesco site won’t let me complete checkout? I’ve entered two different card details and “confirm payment”, then just goes back to the same screen with none of my card details there, just blank! So frustrating as I’ll now lose my tomorrow delivery slot because I can’t checkout in time! (Essex, unfortunately)

  • Gillian Wright

    Website won’t let me confirm payment even tho I’m entering correct info

  • Dave Parker

    Talking about Tesco groceries site here but just wanted to rant somewhere about the new website they introduced a few months ago. Absolutely awful and I wish they’d go back to the old one which I had no issues with. On one of the favorites / usuals pages (can’t remember which) all the items I bought every week used to be listed. Now they’re spread across about 5 different pages that I have to open in tabs and search each one of for everything to get everything added to my basket. New website is far far slower than the old one. Many items seem to be missing images for some reason and not sure if it’s related to the website or not but often when I search for something like hash browns every single product of that type shows as not currently available. Also seeing various encoding errors like ” & # 3 9 ; t” where spaces used to be.

    • Misty Groves

      Wish I could even load the site properly. It freezes my browser (latest version of firefox) and it has hissy fits with my CPU. My laptop heats up and roars. Pages are slow and unresponsive and hard to even shut down. This never happened with the website they had up last year! They don’t take the slighest bit of notice of anything I tell them about the issues.

  • Claire Davies-Clayton

    Tescos is showing a “security failed” page when trying to log in. I logged in yesterday no problems, but now I have no access.

  • jake

    Confirmed a whole order, went to check out, put in my details, pressed continue and I get an error page…

  • liz

    gave up ordering yesterday as would not load the groceries properly same today.

  • Moonviolet

    since they updated the website every page takes ages to load, please go back to the old one!

    • Misty Groves

      I know. It took me 3 hours to put 20 items into my shopping cart. I have told Tesco so many times and they throw their failings back at me, saying it must be MY system, my server….goodness knows what. My system worked perfectly well with their old website!
      I have given up on them and shop at Asda or Morrisons online. No problem with them. Tesco have lost my custom.

  • Kerry Jones

    Been trying to check out for hours my grocery home delivery shop wouldn’t work lost my slot now

    • Kerry Jones

      I’m in south west lost slot now and still not working

  • EA

    Can’t see grocery products pages at all, nor add any products to existing baskets – on pc or phone Tescos app. Has been like this for at least an hour. 10.30, 31/12/17

  • Nikki Turner

    No Tesco delivery slots available after 3rd Jan. I’m in Cheshire?

←  Older Comments
 →
FOLLOW
Home Websites and Services Tesco Direct website problems today