TalkTalk internet down, service status problems

Talk Talk has become one of the leading broadband providers in the UK, thanks to offering lower prices compared to the likes of BT and Sky. However, there are times when TalkTalk internet stops working suddenly and when that happens this is the page you can use to report problems.

The problem with TalkTalk not working is that when it happens it can come completely out of the blue and be down for a long period of time – even up to 48 hours in some areas across the UK if it turns out to be a serious outage. TalkTalk are not too responsive either on their Twitter support page, while the TalkTalk service status page does not provide clear information when an outage is ongoing.

talk-talk-internet-not-working

Is TalkTalk internet down for you right now on Thursday March 21, 2019 and not working? When broadband is hit, it can also mean that TalkTalk email is not working either, so it’s a bad knock-on effect. Leave your status below and keep checking this page for the latest updates from the PR team and view other comments from affected TalkTalk customers.

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  • maria

    Currently no broadband and no explanation to why .bagshot area

  • Sheena Read

    I hope we are all going to be asking for compensation.

  • Sheena Read

    I have had no TalkTalk landline since Monday 11th February. I tried to report it online and the person would not take the report so I put in a complaint. The complaints department phoned me the next day 2 hours later than the booked appointment. Openreach made contact On Thursday afternoon saying there is a major fault in my area and no idea when it will be fixed. Up until this point the internet was working albeit it a bit slow. TalkTalk complaints were die to call me back on Thursday evening to find out how I got on with Openreach. To this date and time no call back. Now today I cannot get into TalkTalk webmail, TalkTalk service status or onto the TalkTalk website at all. I have been able to load a few other web pages but these have taken HOURS to load. When I do try to use these pages they constantly drop out and I have to go through the whole lengthy process again.

  • Jason

    My land line can call out no Internet was reassured it be up in 24hours to a surprise still after 24 hours no Internet

  • Neil McGregor

    No emails for the last two days in perthshire

  • graham THOMAS

    no lineone emails since Wednesday 6/2/19, says password or user name incorrect! I have not altered anything. poor service, considering changing provider. very poor service.

  • Sylvia Smelt

    My TalkTalk e-mail has been down since last Monday – yes, over a week! I have telephoned three times and got lots of apologies and promises that the engineers are giving it high priority. The last time I called (Sunday) I was told the problem had been elevated to the Network Managers and they would phone me, wait for it, within 72 hours!!! I have been a customer for around 20 years (with Tiscali when it was called that) and I don’t realty want the hassle of moving. But, seriously, I just don’t know what to do next. Is anybody else still having problems – I know mine wasn’t an isolated case.

  • kay

    My service is on & off as of 2.2.19 router red light is on then off … pretty poor service

  • Claire Batterbury

    Not received any Tiscali emails since Wednesday 30.01.19, keeps telling me that my username or password is incorrect although haven’t changed either – what’s going on?? Yeovil, Somerset

  • jean scott

    This is Bristol, 18:13 on Monday 28/01/19 and there is no Talktalk email for me. I have tried every which way to log on and it is not possible. One famililar screen comes up and then a strange empty box top left; I then try repeatedly to log on with usual address and password, not accepted and the screen returns to ‘enter’… Oh no, not again when I am urgently renewing policies etc. PLEASE ADVISE IF ANY INFO. Thanks.

  • Euan Johnston

    Talktalk internet stopped working about 7 pm tonight and hasnt come back on. It always seems to drop out when its windy outside. Its annoying!

  • Paul Barham

    ive been getting frame drops everytime I played a game which has been happening for nearly a week now im getting fed up with it so I have no choice but to leave talk talk cos when I was with sky I never had any problems and my pc is a gaming pc im not putting up with this no more ive had enough

  • Sam Quigg

    Can’t get Kindles to download; mobiles won’t pick up email; mobiles can’t fully download web sites (on wifi). Three “Engineers” from Cube and BT Openreach (twice) cannot locate the problem. Since 5th November, I have spent approx 8 hours listening to Manilla’s stilted, long-winded, flowery, hyperbolicly-ubiquitous, grovelling, pabulum. Only once have I spoken to Manchester. Promised call backs DO NOT HAPPEN. They are up to 9 days after “promised bookings” and… are Jake/David/Rhona/Mark their real names?
    Sam

  • Sofia Katerina Hom

    Have no internet since yesterday they saying I need wait till 27th December for them to fix it

  • Dorothy Baird

    Not had any tiscali emails all day. The status says everything is resolved, but clearly, not. It’s very frustrating.

  • elaina reid

    I had no internet access tonight for a long time in conjunction with no telephone service. I think I made a huge mistake having both with TalkTalk. I have to start researching alternative services.

  • Sandy Sandaver

    No email tonight, but this happens nearly every night when it’s late. There is never any information and TalkTalk get paid regardless so do not give a monkey’s about this. Why don’t the regulators award its customers hard cash back when the performance of a service is regularly under par?

  • invitation

    Started yesterday evening,want to check my account,still down today 12pm, very annoying indeed and no compensation. Foul system this capitalism, we are the ones that always have to pay.

  • arnold slater

    No Tiscali emails for 4 days CO9 area,whats the problem?

  • litesp33d

    It appears that TalkTalk are having a problem that means certain users of TT internet cannot access other providers webmail service. It seems to be effecting multiple providers. So for example if your provider is UK2 and you are a TT user or using TT through a white label provider you may not be able to access any UK2 services. It looks like a UK wide issue that may be impacting people who may no realise they are using TT or using the same infrastructure TT use.

  • Hayley Jayne

    Talk talk down? Dagenham

  • Curly Du Bruin

    EX12 South Devon, internet running so slow it’s almost going backwards! Been having this issue for several days, it takes so long to load up I give up and shut down, can’t do any work on the net a real nuisance.

  • Maggie Geoghegan

    Talk talk internet Is down all over the U K mine been down for 4 days now

  • Doreen Ganley

    Problem in Gloucestershire with Talktalk email 13.20 on 19/06/18

  • alli

    Down in derby no phone no internet

  • Elliot Duke

    Something very odd with my e mail connection, some people sent me e mails but I have not received them, also I sent some e mails but they did not receive them. I chatted online today with TalkTalk, so much lip service but no real solutions. Lost in cyber space without e mails for work right now.

  • bambi

    Gone down in West Devon …..grrrr

  • Patricia Helen Boldeo

    Mine has been down since yesterday

  • Peter Williams

    my internet keeps dropping out last week. yesterday was bad and today again.

  • Anthony James

    Down since Tuesday. Trying to get a answer off talk talk is a waste of time . No details of my account according to them but taking payment every month . Rubbish

  • Mandy Cowell

    No Internet for 2 days now in Euxton, Chorley !

  • Nigel & Gillian Humphries

    Our server is down- has been since 10:00 am yesterday. We cannot receive emails. Does anyone out there still have the old onetel email address like us? We didn’t want to change at the time of the take over and Talktalk let us keep our old address. But I am beginning to think I will let it die a death and use our gmail account as it’s been too long an outage this time. Internet fine. Facebook and Messenger fine. Just emails.

  • Giulia Paps

    No internet connection in Wimbledon this morning, 04.03.2018 and connection has been on and off and very bad since December! Not a happy customer.

  • Stuart Careless

    Unable to logon to Lineone email today 23/02/2018. User / password invalid

  • Mandi Solk

    My Talk Talk Email is down now! 23/2/2018

  • Lucas Willen

    I have had issues several times a week since autumn 2017. When my contract ends in June 2018 it will certainly not be renewed, It might well be terminated earlier on the grounds of Breach of Contract given months of repeated outages and many hours wasted on the phone to Talk Talk “engineers” and “customer services” Rating 0 out of 10!

  • Jetmir Kaca

    I have 36 hours without internet it says connection problem I try to ring talk talk and I stay it 18 min on the phone nobody answer. I give up whatever it comes .

  • Maxine Irving

    Email not working!!

  • Donata Witosz Nkara Witosz

    I have problem from yesterday. A few seconds the internet works, the next – it does not work! I am very angry!

  • Adrian Wild

    Had no internet since around 4pm yesterday afternoon in Stocksfield Just west of Newcastle. Is it just me or are others in the area affected?

    • Jetmir Kaca

      No mate is not just you I’m in bristol and I don’t have internet since Thursday night

  • Aileen Watt

    Red internet light on been slow all day now nothing what can I try

  • Linda Quinn

    yes having the same issues and ridiculous ‘service; cant wait to change them I have demanded compensation and offered one month free more like 10 months. Engineer came didnt even seem that interested.

  • james james

    West Lothian down Again.everyone just leave these charlatans… total piss take…. customer service. FFS joke

  • Rob Nunn

    SG166, no internet, working fine for months, including yesterday.

  • Malc

    I cannot access either of my email accounts on TalkTalk! it is telling me I have an invalid password. Total rubbish!

  • youngberticus

    Internet down since 12pm yesterday not happy at all scunthorpe

  • Paul Burnell

    No internet lights on my router and no link on Cardiff CF14 at the moment

  • Elizabeth Ashcroft

    There is no light on my router to indicate internet is running, when I turn my WiFi on, on my device it says connected but no internet. Same on my husband’s device also.

    Been like this for about 4 days now and am looking into other broadband providers because TalkTalk just keep letting us down. Ive been with them for about 6 years now! What a shame!

    The tech team were useless! The lady had an attitude problem and even had my husband rooting under the Christmas tree with a screwdriver to take the panel of the phone socket off to check the line. Not once did she admit TalkTalk were at fault but now seeing all the posts online it most certainly is.

    I will be applying for a refund from them because right now I’m paying for a service I am not receiving.

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