Com2uS Summoners War maintenance

The Summoners War game will normally go under maintenance with details of schedules offered a few days before on Facebook and other official social accounts. Com2uS forums will also detail outages, although there’s every chance you didn’t know about the Summoners War maintenance, or servers go down today due to unplanned downtime.

This page allows for Summoners War gamers to connect and read about scheduled maintenance. If you notice server issues or other game problems, then share them with the Product Reviews community and look below to see user status updates.

com2us-summoners-war

Is Summoners War down for maintenance on Tuesday October 17, 2017? You can read Com2uS system maintenance messages by our editors below and user status updates. If you have other problems, questions, or notice server issues before others then leave a comment.

  • Davoun

    Fail to connect to server (7) what does this mean!?

  • Arkasha Lindin

    Summoners War crashes constantly after Android 8.0 update!!!
    Impossible to play dungeons or arena, scenario is usually fine, so is island screen..
    Might have something to do with new Android’s background processes handling?
    Hope C2U addresses the issue soon. As if….

    • Cameron Frazier

      Atleast you can get in, mine crashes on log in screen constantly ..

  • Danielooo Vargaw

    Download….

  • Danielooo Vargaw

    Disculpad from atore hotspot vpn SHIELD then run the Game

  • Jorge Frutuoso

    just set network config to use 8.8.8.8 and 8.8.4.4 (google dns) and it’s working fine

    • Daniel Lavra

      how do i do that on iphone?

  • Francisco Simoes

    Erro 18

  • Jorge Frutuoso

    error -3 and after re-install error 18

  • Luis Antonio Perez

    error 18 :(

  • hallet lopez

    error 7, 11, 18 XD fail

  • Franc Cadenas

    can’t connect to server…it’s been 3 days!!!! both on cellular data and wifi!!!

  • Niki

    Game updated, now it keeps crashing.

  • James

    Android won’t update

  • Regina Stockton

    Can’t get game to turn on

  • Eric

    Can’t login into my hive account keep getting hive account already linked to another sns account. When I enter my I’d and cld forgot password then enter email it says no such email but I go through my wives account and my player is there. Crazy I’ve spent hundreds of dollars and been playing since 2015 and can’t get any help. I tried to submit a ticket but can’t cause is says check your email over and over and I can’t go any futher.

  • DogsForLife

    Failed yo connect network try again later 7 / how to fix this? Been like that for 3 days

  • Thomas Lindmeier

    July 21 2017 Summoners war is not working at all with my data. Says “failed to connect to network please try again later error(11)

  • Wilbert B

    Can’t get into the game or forums. Can’t connect error 7.

  • Rosalyn Williams

    I cant connect to the events. The event pages open but i cant open the events, there is only four followed by a bunch of blue question marks……….. anyone else with this problem, or anyone else know how to fix it?

  • Tymesurfer

    Thursday July 6th Summoners will not open…it’s down

  • Thomas Eykelhoff

    Game will not load on iPad after last update.

  • Mytch Langit Visperas

    Still cant connect at home “please try again later (7)” always pops up.. But when im at the office.. I can play normally..

  • Leonardo Bayeng

    Can’t connect with the network
    Please try again later(7)
    Did many procedure no changes. No problem with wifi. Just summoners war. Fix this please tnx.

  • Naim Hussin Lee

    Why my SUMMONEr WARs not event….

  • Caio José Marques de Araújo

    Cannot connect to network. Please try again later (11)

    I have a Moto G first generation, connecting from Brazil, Global server.

  • Billy Joe C. Pecson

    Connection error 7. Is server down? Im from Philippines

  • Benne Larsson

    Cannot connect to network. Connection error 7

    Samsung S8, Iphone 6, Iphone 7, Iphone 4s, Connecting from Sweden

    • Leonardo Bayeng

      Did you solve this problem?

  • Daniel Srbecky

    Cannot connect to server. Connection error 7

    • Leonardo Bayeng

      Did you solve this problem.?

  • Gál Zsolti

    Failed to connect with the network. Please try again later.(7). Reinstall, reboot etc. didn’t solve the problem.
    Galaxy S8

  • Mario Zivkovic

    Cant connect to server

  • Timmyman

    I have the Bug 7 Connection Bug ….

  • Pascal Obrecht

    me too “Failed to connect with the network. Please try again later. (7)” has someone else this problem starting around 9

    • Rebin Ismail

      Yes me too. I cant open the game because of a network error 7

  • dave heemskerk

    cannot connect to server right now

  • Rick Waardt

    Problem connecting to server

  • Nayon Chambers

    this damn game is CONSTANTLY crashing!!! n i have a exp booster pack on. com2us needs to fix this asap!!! n we need serious compensation for this

  • Denton Osborn

    Same thing failed to connect since new update

  • Makayla Lawrence

    I’ve been trying to update SW all day (16 May, 2017) but it says i need to restart my device. Have done so several times already and still the same message, cannot update and cannot play.

  • Rahela Ungureanu

    Hi, I cannot finish the new update, I tried many times but nothing. When it is almost done
    i have an error that says: ”unfortunately summoners war has stopped” Please help!

  • William Jackson

    is it or is not down today?

  • Fernaldi Hartanto

    i cannot finished updating the newest patch, the game keep tell me “failed to connect with network”. this is frustating

  • john gwapo

    I’ve been loyally playing summoner war for 3 yrs but the latest update brought my game to a halt..can com2us please come to our aid..I’ve tried downloading the update with futility for so many times since April 27,2017..it always crashes. .tried restarting then uninstalled and reinstalled so many times..still unsuccessful. .what gives..how come some of my friends weren’t affected. .I only keep my line apps just to continuously communicate with my guild mates it’s so frustrating seeing them having fun but can’t do anything to help me remedy the situation

  • Jason Kremer

    fix or respond to this thread with how we should fix the issue please Com2uS!

  • Justo 26

    Hi , i need help , the events its no load ,
    I am loading any event but the new no ,
    The toa event load me
    The new no , i need help

  • Jeffry Nájera Santamaría

    guys pleasem any solution about de issue?

  • Jeffry Nájera Santamaría

    excuse me I need you help, in the final update, the screen indicated Fail to conect!!!!!, What do I do

  • William Bowley

    Hi the events page isn’t coming up when I click on it. Everyone else in my chat is saying the same thing. Please fix it, I was going to buy legendary scroll in coin event and I want to buy it, please fix before coin event is over

  • M. Diniz

    Cant log in. Poping the message “failed to conect”, during the finish of the update.

    Não consigo logar, surge uma mensagem de falha na conexão no final do upgrade.

    • MrTerry A Freeth

      Hi I I’m getting same problems no one replying to me

      • PackersNation36

        I got same problem. bro It’s annoying. I’m close to my Veramos

        • MrTerry A Freeth

          Me too what’s going on

          • PackersNation36

            Guessing it’s under mantience. I never had this problem before

          • MrTerry A Freeth

            Others are on it and it works if I install on my phone but new account not the one I got here tablet

          • M. Diniz

            I tried to restart the cel, clear the memory, use data connection and wi-fi. Nothing worked.

          • Paulo D. Candeias

            Same, cant log in since the new update

  • MrTerry A Freeth

    Failed to connect to network during update help please

  • Andrea Davanzo

    Hi, after the last update, while downloading files… the message “failed to connect ….” keep poping up and i can’t enter the game….

    • Sandis Davidenko

      same :(

      • Andrea Davanzo

        I’ve just solved … Try this … Go out from the game … Clean you phone’s memory then restart your phone … Then it should work

        • MrTerry A Freeth

          No mine dont

        • Al Nolan

          restarting worked, thanks!

    • Andrea Avella

      nothing at all, game keep force closing in dowload

  • Brandon Ostrom

    For today, 3/19/17, many are not able to access event page in app regardless of device used. Any timeframe for repair??

    • Mike

      I’ve been wondering the same thing. Hopefully, the things I’m doing will count toward today once it does kick back in.

      • Brandon Ostrom

        They counted. If you restart the app it should work now.

  • Pete Moreno

    My Summoner’s War will open load screen. Then give me
    “An Update to the latest is required. (if the update does not proceed automatically, please try restarting your device.)”
    I click on OK
    It goes to a website which says “This site can’t be reached”
    Please help?
    Thanks

  • James

    servers still down, 3 hours now. What’s going on??

  • Martin Sieburg

    For the last week I have been unable to connect to the Network. Will the Maintenance help with this? It just says “Failed to connect to the Network. Please Try again Later.”

    I pressed OK, tapped again to retry the connection, got the same error message…Repeated this countless times…nothing.

  • Jonathan Bales

    Getting error code 22.. is the server down? Or is it my phone?

  • Francis Manalo

    When ever i relog for daily rewards or switch accnts.
    It always stops at “checking for updates” then boom failed to connect etc.
    Restarted the router and my device
    Reseted my device 2x
    Reinstalled the game 3x
    And when ever i log out it takes me in the hive error page..
    Never been rooted i have removed mostly my downladed apps like fb and messger.

  • sepwho

    My Hive account was blown away, and now when I enter the game it wants to start me all over, won’t allow me to enter my user name password, wants to create a new ID. How can I get my account reset?

  • Raymond Ang

    Server down? Cannot connect to the server…

  • rydess roberts

    SW been down for almost two weeks .. cant connect from home wifi… and when we do connect.. only stay connected for few minutes then we get kicked. Internet is fine for everything else… other games, hd videos.. etc..only for sw it says mostly “failed to connect with the network. Please try again later” ;_;

  • Günther Hansen

    How long does maintenance take?

  • mixu

    hive not working, Sweden

  • patel

    login down again, seems for hours so far..

  • Fachriyan Rizal Maulana

    I can login into hive web page but not SW, any solution guys?

  • Jennifer Anne LaJoie

    Global down today

  • Ayie

    Is global server down? It keeps on saying “Failed to connect with the network Please try again later.”

  • Kyle

    Why Can’t i login through hive into summonerswar

  • NOT EVERY TIME , EVERY FEW RUNS

  • I AM RUNNING GIANTS B-10, AFTER BATTLE IS DONE IT KICKS ME OUT OF THE GAME

  • Not able to login into the account after Nov 24 2016 update.

  • Aleks

    27th October; new update won’t upload.restarted device, deleted and reinstalled app – anyone else has this problem?

    • SuperCore

      Same here and other guildies as well

  • charlie

    Do any of you guys know when it will be up?

    • charlie

      the game just loads and after a few sec it will just say “unfortunately summoners war has stopped”

  • Ronald Januska

    Server is down not connecting my Wi-Fi is fine but not connecting to the game is the site down was looking at maitence schudle but did not show today’s date hope get back up soon

  • WAN

    Global server is down too.
    “Failed to connect with the network Please try again later.”

    • Templar8402

      It’s super down now. I’m getting a “requested resource is not authorized” or something to that extent message when I start the game. Not even showing the cannot connect to server message now. We better be getting a free legendary scroll or something good for this.

      • Glub

        Failed to connect since yesterday 4pm on eu server. I sometimes have a hive authentic ovation problem page when I try to connect the game

  • Joe

    will not work on wifi oct 10, 2016

  • EU still down for me. FeelsBadMan.

  • mehdi

    Global server is down too.
    “Failed to connect with the network Please try again later.”

    • Rin93

      I can’t connect to the game with my wifi but i can with 3g connection (i can’t use my 3g connection because i don’t have a lot of data). My wify works with all the game excepts game of com2us . The problems start today at 13h.

  • erezz

    eu server down?

  • bacica

    server down north america anyone know whats going on?

  • Alan Ng

    Summoner’s War servers down today for anyone else right now?

    • raven

      Game is not working. “failed to connect to network”

      • sky

        Asia Server. Me too.

      • Nman666

        Doesn’t work on Europe Server

    • James

      Server still down ????

      • Nman666

        Yes, still down

  • Joanne

    Why can’t I log in?? It’s been 12 hrs already. Its always “failed to login” Is their a maintenance? Fix this.

  • Pandanians

    Com2us do something your last update cause the apps to force close and prompt me several times about purchase unsuccessful inwhich I was in the mist of doing my guild war or arena. Please fix the errors. I wanted to do 2xp and now I need to hold back first.

  • Endhik Kristianto

    Can’t play the game after updating..why?

  • dominic

    summoners war september 26-27 2016 is cannot connect to server try again later i dont know if its down or wtf happen? i’m playin on an andriod phone for almost a year now and i’ve tried uninstalling it and reinstalled clear the cache every darn thing still recieving the damn msg. now i wonder was it me the only one having the same issue? was it down? until when? thank you very much and hope they fix it soon.

  • Jurmee

    Can’t get past checking for updates screen for two day now.why?

  • Alan Ng

    Summoner’s War is down again, September 21. App not working for anyone else?

    • Luke

      Not working for me right now either, Failed to connect with the network. Please try again later.

    • Clark

      Summoners war is down for me as well

    • jwillmidas

      yup its down … dammit i need over 800 grim reaper pieces and was in middle of actually getting the sd :(

    • Paul

      Still down :/

  • Alan Ng

    Game is having problems today, September 12 as of 3PM UK time. Anyone can’t play Summoner’s War right now?

  • Ceej

    After updating the “homunculus update”, the game always fails to connect to network. Can’t do guild wars and arena battles.

  • seph

    after update failed to connect with the network

  • Sept 3, got an update and now it doesn’t start. So am missing out on the double mana

  • Alan Ng

    Some players can’t get into the game at the moment, August 26. Anyone else here having issues?

  • NightMaRe

    Thank to fix the problem to summoners war

    • richard

      Guys I’m you want to play change your language to jap and the game works

  • julius

    Sw stoped working please fix this i cant even go in game its says UNFOTUNATELY STOPED WORKING

    • ladymomo

      its already 12 hours since i cant log in to summoners war, it says “unfortunately summoners war stopped” what should i do.? i already try re-installing the game, formatting my device(basically i am using Emulator).. and it seems nothing happened., then i try to look for solution here in net, and i found this forum.. guys please help me

  • MrCarter3691

    Same for me! When I open the App, it just says “Unfortunately, Summoners War has stopped working”… Has anyone heard any info about it yet???

  • Darkarr
  • SW007

    Clear Cache – DONE
    Reinstall Game – DONE

    Still get the message : Summoners War has Stopped Working.

    • Darkarr

      Same here. They should announce something if many of the users are facing the same problem.

    • alyshia pacino

      NOT WORKING ALL DAY 07-21-2016 on my Android device.

    • SW007

      T_T

  • Game will not start says unable to open doesnt say anything about maintenance . If this problem only occurs on Android shame on them because we put more business than the icrap users. :) Please fix this so i dont have to scrap my accs in which I paid you good money for. Its now 8:30 pm est .

    • Austin Watts

      Same problem and its still down at 9:00 est

    • Bryan

      I send a report every time I try to log in each time a little bit ruder than the time before.

  • NightMaRe

    The Latest Update: The message unfortunately, Summoners Wars has stopped! I can’t even log an the app force close! :(

  • Chuckstr

    Still not working for me either as of 6:30 eastern on android.

    • Forum

      Same here. 7:30 eastern time and still can’t get on

  • Dennis

    Cant get into the game after the update……its just stopping before even starting….. Anoying…have been working perfect before this update

    • Solomon

      Game does not even start up. Click on the icon to open and it just says Unfortunatly Summoners War has stopped working

      • Amir

        I think the issue os only on android as i am able to open on my ipad and not on my samsung mobile…

    • Middlegroundz

      I have even factory reset everything, and I no longer can download the game. Been playing a year and a half now and this is dissatisfactory.

  • Becky

    Not working been trying to play since 11am est and everytime I click on the game to open it I get a message that says unfortunately, summoners war is not working right now. Report or OK Is anyone else having this problem?

    • James Perry

      I’m having the same problem, can not get the game to open. When I try it say unfortunately summoner wars has stopped report or close. This is very disappointing because up till today at patch it has been running smooth on my Samsung note 4. Sad.

  • Pochoy

    Is there something wrong with the server? Can’t connect since morning and I’ve tried connecting using either wifi or my mobile data.

  • Joojoo

    Is summoners war down right now?

  • Dawna71

    I keep getting a connection error or delay message. This has been going on for two weeks now. I have check my enternet and my connection is fine. The game freezes constantly and cannot complete my daily’ because game is not recognizing them because of the delay. Is this going to be fixed soon? Getting very frustrated that I can’t play.

    • Daron Alan

      Same issue here, been going on for about two weeks also. smh this really pissing my off

      • Jerry loyd

        This has been going on on both of my accounts both on iOS for at least a month. It ha sent mattered wether I was using wifi or cellular, there has been major connectivity issues.

  • Alan Ng

    Editor note: Summoner’s War has been down for over four hours with error code 2001. Let me know if everyone else is seeing it.

    • Sandsky

      Same here

    • AllariaStorm

      I’m stuck at the “Bringing your Friend List” screen. Been having problems since 6am EST. Noticed issues logging in last night, too. Was able to do so after six attempts over an hours worth of time.

    • noel

      Cant connect to the server:(

  • RoyalhighnessX

    I have not been able to get through since this morning too. Takes forever to load! I’m using the updated version, please help to check. Thanks.

  • Zaipher

    I have difficulty in logging in to Summoners war since last night after resetting.
    I was forced to get out of the game and since then I couldn’t log in any more. The loading time is forever.
    I tried to get in this morning, it’s ok. But I tried to login at noon, again it took forever loading.
    Please check.

  • Ginger

    Keep trying to get into game but can’t get past the Bringing your Friends statement. Once gave error code 2001? Once said I needed to log in which I tried to do but said wrong password. Got temporary password but still can’t get in. Playing on iPad 4 and have tried closing background apps and rebooting. HELP!!!

    • Zaipher

      Yes, I have the exact problem as well. I tried to log in at 12:30pm (Singapore Time),
      But it’s still loading and can not get pass of ” Bring your Friend list “. Apparently, it will take forever to load the page.

  • Ceristi

    As of two days ago, I’m getting constant Network Connection Delays…this is both when running WiFi or when using my actual service. Happens at various times, including beginning of battle, before rewards are paid out after battle, during summoning or powering up of monsters, while collecting from my box, and even when first logging into the game. Anyone else having issues like this? Someone in game said they were having network issues as well, but wonder how widespread it may be or if it’s rather isolated.

    • A.Pezzutti

      Me too

    • Mysp

      Yep, a bunch of ppl in forums getting same network issues. I have been having connection issues so often especially when i do a power-up. Them crashes the game

  • Wendy Chapman

    I can’t connect to the network now on multiple accounts and devices. I didn’t see any warning for a scheduled outage I have to start the guild battle and really want to play. And I have an Xp boost in progress.. So is it down or just me?

  • karen

    Cant get on either been playing for 2 years first time this happened I need my guild war fix dang it lol

  • Hunybare

    I have also lost everything. I’ve been able to login all day but every time I’m starting over at the tutorial. I even signed out of my hive account and re-signed in.

    • Akaya

      There are a bunch of reports like this floating around. I’m locked out, but I’ve read several places at the emergency is due to corrupted data. Several accounts will be lost

  • Otis Chugach

    I was able to logon but was back at the tutorial stages, at the very beginning. I have lost everything. Is that it for me? Can anything be done?

    • Ryangarfunkel

      Just wait you data should still be on ur device, although if courpted you may be boned

    • Ryangarfunkel

      I would try to be the first to log in, if the new data overwrites the old data, that could be an issue. I dont know how much account info is saved on there side

  • Ben

    Anyone wondering about today. Com 2 us Twitter says emergency maintenance is ongoing.

    • Savage

      well hopefully the issue is addressed quickly. I’m at max energy and times wasting lol. But seriously, hopefully it’s not a game crashing, information destroying problem that sets everyone back a month, or worse….there’s talk from people who have made it on, apparently they were pushed back into the tutorial! I will promptly delete the game if that’s the case.

    • Ryangarfunkel

      Yayyyy!!!! Free ingame content!!!!! Better get 1000 crystals, 3 devilmons, 5 mystics, 150 summoning stones, and 2 light dark scrolls

      • RNGesus

        You better be right about this! Oh you forgot the 3 day xp boost. LOL!

  • Oats

    Been trying for two hours still can’t log in. Is there a scheduled maintenance ongoing?

    • Kristen

      I haven’t been able to get on summoners war either the past hour. I’ve never had problems logging in before. I’ve a samsung galaxy note 4. The message I keep getting from Hive is Failed to connect due to temporary error.

      • Ethenu

        Same

      • Melindel

        I’m also getting the hive error message. Been at least an hour.

    • Ben

      Com2us Twitter says emergency maintenance.

  • Rodrigo

    2 days in a row trying to connect to the game but I get stuck in the opening screen…

    • RoyalhighnessX

      Ya me too…! While evolving my 4 stars! If I managed to log in eventually n my monsters n rainbowmons gone missing, I hope Comm will pay me back! *figers crossed*

  • Seth

    I’ve been getting booted non-stop can randomly login and not to mention the dozens of energy prizes rainbowmon etc that I’ve been robbed of because the game boots me right when I’m trying to claim said item or am about to beat a dungeon and get kicked out. It’s brutal. I love the game but I must agree compensation would be appreciated

    • Justin

      I’ve been getting booted out every time i attack thus i lose a boat load of energy and lose war attacks for my clan. This is a serious issue.

  • mel

    Can’t enter my sommoners account. Please sort this out. I think a great Nat 5* would be good competition 😉 please hurry.

  • Richard S

    1/1/2016 1:10pm EST. Server still down, Been trying since 11am EST.

  • Kirk

    Great time to use my 3 day Xp booster… If we are talking compensation actually getting a decent drop from a scroll would be a start, 5 months and 2 natural 4*… I have the best luck 😉

  • Meee

    I want a Nat5 for compensation!! Zeratu or Artamiel are acceptable i think

    • Meee2

      Please fix the problems, i want to get online in max 2 hours ! :)

      • fighter

        How long has it been down?

        • richard

          Been trying for around two hours

  • You should supply us all with an : awakening force
    That would be an acceptable compensation to me.

  • richard

    Can’t log in is servers down today????

  • Janoyn

    Since th world boss update things seem to be better only disconnected once since then just wanted to see what was going on today thanks for all your hard work love the game.

  • Pete

    Been trying to log in for ages to no avail. Is there some sort of technical issues? If so, why does it take you guys so long to sort anything out? Annoying and useless. Especially when their is an event on…..11th January 2016, 15:37

  • Christian

    I am mad because I evolved 4 monsters that went from 4 to 5 star because of the special event and I didn’t receive my angelmons. This is ridiculous. I’m upset because I waited until this event to be rewarded. Fix your issues…since the World Boss update, it takes 3 times to even log in…give me a break!

    • At least you can log on man. I can’t even get online. My game days network connection delayed. Idk wtf is going on

  • nick

    guys i have lost connection to host problem on my offline and online campaign,my offline and online nightmares and zombies!!! when i attempt to play its freezing and then it says lost connection to host!!! help

  • Rensiner

    Same here, “can not connect to the system please check your network connection.” Really!? I was about to lvl my second joker, just got my lushen to 6* and now I won’t get my water joker there till next time.

  • Sarah

    Same here. Now I can’t connect anymore, also I cannot get on the official forums they just won’t load.

  • Mike

    apparently there’s problems global, so Europe and Asia as well.

  • Dan

    I’m getting a Failed to connect with the network error.

    • Cat

      Failed to connect to Network (for 2 months now.) It’s not an issue on my end. Only SW does this.

      Oh well. All SW did was frustrate/disappoint me anyway. Just pissed because I did by a package right before I was randomly kicked off.

  • Dev

    Com2us is down with no warning that I could find. In the middle of a game then dark.

    • Riley

      I haven’t been able to open my app for about an hour and a half now.

      • Ambiance

        I’ve been having the same problem, summoners war and soul seekers are both down. Along with the come2us home page/forums

    • Tommy

      I just tried logging in as well and nothing. It’s been down since 9:30am PST. I hope they comp us. What do you all think?

      • Jason

        I hope so! It was gonna be hard farming that hoh on the weekend because i work work 12 hour shifts. I get up a few hours before i gotta go in to get some play time in but cant now… i hope they entend it for a day

        • Tommy

          I feel you, I was going to purchase the 100 gems and purchase some more to buy the 11 mystic scrolls. I’m level 21 trying to get better monsters and a slight bit more powerful to start awakening my 4 stars etc.. then this lol. It’s down on my free time haha.
          Touch_my_bung add if you want.

  • Mikey

    The Com2uS forums, HIVE homepage, and iPhone / Android apps are not working also. These are only temporarily unavailable until the servers come back up after maintenance. All Com2uS games are not working right now.

  • Dan

    Com2uS confirmed maintenance for August 18th and 19th. It started at 11PM PDT (USA), or 7AM in the UK. The end time for this Summoners War maintenance is 1am PDT on Aug 19, 9AM in the UK.

  • BenG

    Looks like we have another hour to go yet before the maintenance ends.

  • Rob

    Servers still down, I cant get online?

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