Unfortunately we live in a world where gamers have to put up with their favorite services coming under attack via DDOS. This applies to the Steam Community which is regularly under attack and can go offline even though other Steam services like the Store is working fine.
When problems happen, you may get a Steam Community error when trying to access the website. This could include the text “An error occurred while processing your request”, along with the error code of “Reference #97.a56a1db8.1470410412.a153059.”
Is the Steam Community down for you right now on Thursday January 18, 2018 and not working? Give us your status below and let us know how long the problems have lasted for in your area. Look out for updates from the PR team whenever an outage is in effect.