Snapchat problems or down for maintenance

Snapchat servers rarely go down and current problems normally focus on stories not posting and some people’s messages going black, which can be felt on all platforms with Android and iOS being most used.

If maintenance has been scheduled we will update the current status on this page, although reports are also left by others below that reveal when services are down in various regions. The most common problems involve sending photos, videos, and text messages.

Snapchat-problems

Recently, users have wondered why their stories won’t post on Snapchat, why friends are not receiving snaps, and also loading or skipping errors are reported most days. In many cases these could be isolated issues.

Is Snapchat down on Monday April 6, 2020 and not working with your feed not refreshing? Share your problems and status updates below.

  • Travis Corday

    same here i don’t know whats up

  • julina contreras

    i’m not able to view my boyfriends story, he showed me he posted something but on mine it shows he hasn’t posted. my boyfriend told me he didn’t hide his story from me but i’m still unable to view it.. PLEASE HELP

    • Travis Corday

      i can’t view my friends story either and i know I’m not blocked on it
      not sure what is going on

  • Alina Salomaa

    snapchat shows i replay everyones snaps?

  • Celia Vander Woude

    snapchat is saying that i’m replaying every snap and i’m not the same thing is also happening with my friend

  • Marissa

    I couldn’t see my friends on snap it was just white blank page then I posted something to my story and I don’t see it at all and I can’t even watch my friends stories it says Connection failed and I’m connected to my WiFi

  • andre

    Stories “post” then say failed to post after a few mins then disappear. Get it together Snapchat

  • Ty Zander

    My story’s just stoped posting and no one can see them but me

  • Danielle Evers

    my story is not loading

  • …

    My story isn’t loading for anyone else

  • …

    My sorry isn’t loading for anyone else?

  • cait

    everyone i snap is saying i keep on replaying their snaps when i’m not. it doesn’t even show that i am on my screen but on their screens it does.

  • Rachael

    I have friend’s replying to my story, but their names aren’t even showing up in my list of friends who viewed my story?? Is there a way they are seeing my story without me knowing?

  • Daniela Gandaría

    It literally just let me see like the stories of four of my friends and my friends don’t appear how I have them saved but with their actual usernames

  • Corinne Nirdlinger

    Yea it said added to story and then a second later said failed to post

  • Marques Hernandez

    This is hella corona virus driven. It has been expected that so many people who have been forced to “work from home” or stay at home will generate a HUGE uptick in wired/wireless technology use which will put a big burden on things like SC, FB, IG and Netflix etc. Wifi at work sucks today…

    DJ Suave DTLA
    omgitsdjsuave

  • Lili

    i keep trying to post to my main and private and it says it sends but then it just disappears ??? but people are replying to them but nothing is posted wtfffff

    • Triana Trower

      I’m literally having this exact same problem . One of my friends swiped up and pointed out that it posted twice , but when I went to go look at my own story- it wasn’t there at all :/

    • Davina Santivanez

      it was doing that to me earlier and all the times i re tried to post …. its all doubled now so my stuff posting now but it posted as many times as i pushed “retry”

    • Marissa Vela

      Dude same here omg it’s so annoying

  • Jay Religion

    Yea this problem is gonna be like this for the day , I was able to post on my story this morning but now it’s not letting me Post for some reason.
    I keep trying and everything says error or goes pitch black. Please lmk what I can do. Thanks
    Sc@babyprinceovoxo

  • Marques Hernandez

    I posted like 12 snaps and 4 said failed to add…lame

    @omgitsdjsuave on SC

  • motrac100

    My stories arent posting but I posted this morning??

  • Marques Hernandez

    Downtown LA, cannot post to my story…”Failed to Add XX Snaps” error

  • Henry Branden Anases

    I can’t post to my story but I can send snaps. :/

  • Davina Santivanez

    snap chat isnt letting me post to my private story my main story and is deleting my stuff out of no where !!! whats going on snap chat -_-

    • Qutsie

      Me tooo

      • Davina Santivanez

        its been like 3 hrs already smh

  • Paige Eby

    i can’t post anything everything keeps getting deleted

  • Lav Wonder

    my stories keep getting deleted

    • Davina Santivanez

      sammeee

  • Chace Melvin

    Snapchat… lemme post on my story for my fans lmao fucccck

  • Lolly

    Why do you hate me snapchat

  • Cody

    C’mon snap, my fans are getting angsty without my memes

  • Briana I. Oglesby

    Bro. Im just trying to post my memes. Snapchat playing a game with my heart.

  • Jade Skinner

    cant post to my story. apparently the servers are down for maintenance or something.

  • Destinee Howard

    It will not let me add to my story

  • dcunited87

    Help me please

  • dcunited87

    Help

  • Corinne Nirdlinger

    I can’t post anything on my story

  • dcunited87

    Help me dammit

  • Griffin Elfant

    wont let me post

  • Erika Gucci

    It won’t let me post my story or see it

  • Catie Costello

    Cant post to my story

  • Jessica AP

    I can’t view who saw my snapchats that aren’t my friend

  • Rose

    Nothing shows up under friends stories anymore for me. It just says “Friend stories will appear here” and its been that way for a few days.

  • Nanet

    I installed snapchat about a week a go. And from the get go my discover page won’t load. It just shows a blank white screen. Is anybody else experiencing this??

  • Carohahaha

    I’ll get snapchats 20+ hours later than when they actually send them. Sometimes I won’t even get them unless I Snapchat them again.

  • SlutbagMcgee

    Mine won’t post videos. Just pics

  • Rafael Medina

    yes me to wont load stories

  • Erika Gucci

    It won’t let me see my story or post anything.i can’t see ppl story’s either

  • Megan

    My snaps take a while to send and I’ll post stuff to my story and my friends can still see it but my story disappears on my phone and I can’t see who has viewed it but I know it’s there because my friend can see it on her phone

    • Jessica Harris

      Having the same exact problem and I’m going on almost two weeks now of this and I’m getting so frustrated that I wanna just delete the app completely but I love the filters lol if it doesn’t get fixed soon idk. I’ve tried re down loading it restarting my phone and everything in between. I even signed in on someone else’s phone to make sure it wasn’t just my phone service and still failed to post.

  • Unknown

    I can’t see snaps and my messages won’t send. I think only my snaps have been sending and I can’t see stories.

  • Hazeleyes

    My started today saying 5 views then +1 it won’t show the +1

    • avery

      that always happens, it means someone viewed your story that you don’t have added but they still can see your story

  • Untold Writer

    I can see some people have viewed my story, but when one of my friends viewed my story, my Snapchat profile didn’t show that they had viewed it. I don’t know if this is just this one friend or if this is happening to other friends that are looking at my story where it won’t show that they’ve viewed it

    • Frankie

      I’m having this problem too. A friend of mine watched my story all the way through twice and commented on it and I can’t see his name in the viewers list

      • Tedd Salihu

        I’m havin’ this problem too..
        If u fixed this problem please help me..

        • Frankie

          I have not figured out a solution and none of the app updates have fixed it. I know for a fact I cannot see at least one of my closest friends who is viewing my story, because she directly responds to it all the time!

  • Chris O

    Im on a public snap so anyone can watch but I cant see all of the viewers at the bottom. Shows like 2 names and then a +2, +5 etc :s Sometimes my snaps shows 0 views! Been having this whole January and now also in Feb :/

  • Sadie

    I can’t see ANY stories

  • Arthur Smith

    My friends snaps aren’t loading & when I post a snap it says I don’t have any views even though I know I do

  • Arthur Smith

    Same none of my friends snaps are loading

  • Arthur Smith

    Same

  • Ray

    When I logged out of Snapchat I logged back in and half of my unopened messages disappeared then when I post something on my story people will slide up but it still says I have 0 views

  • J R

    I posted like 7 snaps bit none have any views.

  • Jada

    None of my stories will load, it says that MY story has 0 views and sometimes i will text my friends and it wont send

  • Alex Reynolds

    Same

  • Joy Alexis

    Same

  • Joy Alexis

    Now I can’t see any stories

  • Joy Alexis

    It says that I have 0 views but that’s not right

    • Isaiah

      same

  • Joy Alexis

    Sameee

  • Joy Alexis

    I can’t see who is viewing my story

  • Abby Waterman

    the same thing is happening to me. and why I went to look at stories they won’t pop up all I can see is the subscriptions. this has happened to me 3 times this month and I have tried everything

  • Jessica Pike

    My snapchat is showing ZERO VIEWS I know this is not right

  • Destiny

    So um, I’m not sure if this is a Snapchat problem or a phone problem but I think it’s just a Snapchat problem tbh. I’ll be in snapchat for like no more than two minutes and it’ll just crash me out of the whole app. Like I’ll be texting a friend and then it’ll just crash out, or I’ll be watching someone’s story and it’ll just crash out.

  • Matt Bull

    Still not working (canada)

  • Stanley Munson

    Just tried adding a photo to my story on Snapchat and it keeps failing. Says to retry. I just sent my friend a snap and it says it was delivered. Seems like Snapchats Story servers are down

    • Kiana Siguenza

      SAME the same thing keeps happening to me. And I’m in Boston btw

  • Slammer Dougherty

    It happened again

  • Cannot see who has viewed my story since mid-afternoon yesterday! Second time this month this has happened. Fix this Snapchat

  • Yenny

    I can’t upload my memories to my story or edit my memories or even upload any sorta of videos to my story ☹️

  • Anas Nasseur

    I’ve been getting the same problem I would post something and I would get 0 views although my friends are saying that they can see my story furthermore I cannot view my friends stories and can only view the subscription stories that I am not added to by a friend also I am unable to comment on stories that I am not added by friends. I was so scared that my accounts got band/restricted for no reason please add me on Snapchat if you are getting the same problem: anas.nasseur

    • Misskhan786

      Scroll down to what Nbmiyan wrote. It worked for me hope it works for you too

      • Hitashi Verma

        It doesn’t work for me 🙁

      • Jacquelyn Carbajal

        I tried and it didnt work for me! Last week it was doing it by itself showing 0 views and the problem was fixed on Friday night last week and I saw my views again for couple of days and now its showing 0 again since Wednesday night !

        • Jessica Pike

          Are you still getting 0 views I am also

  • Ken Gifford

    My snap story now has zero views went from 100s a day to zero. Does not make sense. Cleared cash and restarted the app still nothing

    • Jay

      People are seeing mine but mine is saying I only got 0 veiws. Instead of adding new filter they need to fix the problems

  • Kristtine

    I had 1.8K views one day and now it’s completely down, I can’t even make it to 700 views , what’s the problem??

  • Tom Toms

    Friends stories aren’t showing at all not even on the chat page

  • Nbmiyan

    I FOUND THE ANSWER step 1 go to clear cache and click it step 2 go to view story and change your viewers to custom and then back to Everyone step 3 log out and log back in boom views and story problems are fixed ADD ME ON INSTAGRAM @NBMIYAN AND ON SNAPCHAT @miyan_904

    • Misskhan786

      Omg it actually worked. I’ve been trying for a week. Even reported the issue to snap and they didnt reply. Thankyouu

      • Jacquelyn Carbajal

        I tried and it didnt work for me !

  • Denise Prenga

    Have you resolved your issue? I’m having the same problem!!

  • Ari

    I cant view anyone’s stories, I cant see who viewed mine, and when my friends send me something from another story it says snap unavailable

  • Jose Sanabria

    My story won’t show who viewed it n won’t she any of my friends story at all

  • TJ

    Snapchat won’t let me add or remove people from private story , says “you can’t use this name for your private story “

  • Raushaan Fatima

    One of my friends can’t view my snapchat private story even though they are added to it. I keep deleting and remaking the private story and uninstalling the app but nothing has changed. Has this happened to anyone else?

  • Brandon M. Coldiron

    0 views on my story and its usually near 1k, wierd…

  • Jacquelyn Carbajal

    Me too !

  • Jacquelyn Carbajal

    Same !

  • Jacquelyn Carbajal

    Same !

  • Armando Salcido

    My friends stories aren’t loading at all. Not a single one.

    • Kyara

      Same here

  • Susana Duenas

    I deleted the app also and reinstalled it and it still shows 0 views….wth is happening?

    • Jacquelyn Carbajal

      Same!! Still like this for me since Tuesday night !

  • Susana Duenas

    Same thing is happening to me and it’s annoying.

    • Jacquelyn Carbajal

      Same I am so annoyed !

  • Helen Bussey

    Same issue. I post and have 0 views which I know is not right.

    • Jacquelyn Carbajal

      Same !

    • Mohit Palarwal

      SAME WITH ME MATE!!!

  • Slammer Dougherty

    I can’t see my views on my posts and I tried logging in again but nothing do we have to delete history

    • Jacquelyn Carbajal

      Hello! The same issue has been happening to me! It’s been like this for me since Tuesday night! I post something and it shows 0 views all day when people told me they’ve seen my story ! I restart my phone logged out and logged back in and uninstalled and installed the app again and nothing it still says 0 views !

      • Brandon M. Coldiron

        same…

  • Alex Maldonado

    My friends say they viewed my story but its saying zero views when I click and see

    • Jacquelyn Carbajal

      Same!

  • Adriana Campos

    Same issue! Not showing views and I I’ve gotten messages so I know my friends have viewed it

    • Jacquelyn Carbajal

      Me too! Same issue been happening to me since Tuesday night ! And its Friday ! Its driving me crazy!

  • Jacquelyn Carbajal

    I post it posts but it my followers said they’ve seen them but it’s been showing 0 views all day !

  • Jacquelyn Carbajal

    Same !

  • Jacquelyn Carbajal

    Same!! Its been like this for me since Tuesday night ! Its already Thursday its pissing me off ! It’s been showing 0 views all day! And ppl told me they’ve seen it! I have an Android phone!

  • Celine

    when i logged out and tried to log back in it says try again later and that somethings wrong and i know that i got all the information correct because i havent changed it since 5th grade and the password is almost my password for everything

  • Ray

    Snap let’s me upload stories but views are at 0 even though people have told me they have seen it

    • Crissy

      Same here… I thought it was my phone the whole time.

      • Jacquelyn Carbajal

        I’ve been restarting my phone ! And uninstalled the app and installed it again and logged out logged back in and refreshed it and nothing works and its honestly making me frustrated to the max! It’s been like this since January 14th 2020 at night time! It’s been like this all day yesterday and all day today! It shows 0 views and my friends said they’ve seen it and it’s been showing 0 views all day! I’m glad I’m not the only one ! But when will this problem be fixed! I have an Android!

    • Jacquelyn Carbajal

      The same is happening to me! I post something and it shows 0 views and some people told me that they’ve seen it

    • Slammer Dougherty

      Same

  • Emily Siegel

    i can’t do anything other than look at a frozen camera unless my phone is on airplane mode, nothing will post, load, send, or be visible.

  • Andrea Berumen

    None of my friends stories are showing. It just keeps telling me to add friends but I already have friends.

  • Cxrys. T

    none of the videos are working, if someone sends me a video everything freezes and the video won’t play and if there is a video on someone’s story it’s a black screen with no audio, but images are perfectly fine

  • Deb Forbes

    I can’t post to my story. Why?

  • Azahn Hunter

    Currently can’t post on my famous fight page,need help @flamster22

  • Courtney Gillespie

    Not able to post to my stories, using a galaxy s9

  • Brooke Togtman

    My stories fail to post

  • Elyn M.

    It doesn’t let me post on m story and says it failed. I am also not able to retry. I am not getting any notifications when I get a text either although I didn’t turn my notifications off. I have an Android

  • Jen

    Ain’t letting me post owt on me story and keeps saying it’s failed and that I need to retry but that still don’t work !?

  • Jen

    Same

  • Leonard

    Same here

  • Leonard

    It won’t let me post anything on my
    story keeps saying retry then it’ll load and then it’ll say Failed…. wow

  • Ronnie

    I try uploading a story and i never recieve any views on it. Even tho I have a bunch of Snap followers. I would think maybe a hundred or so but it’s always 0

    • Jacquelyn Carbajal

      Same! Mine started happening Tuesday night ! And its Thursday been 0 views since I have an Android and its bothering me ! Ppl said they’ve seen it but on my end it’s always 0!

  • L’Lorhein Priddy

    My countdown to 2020 only posted the first video of 3. It won’t even let me retry.

  • Kayla r

    Every time I try to send a snap for my streaks it crashes. This has been happening a decent amount through 2019.

  • Maleah Bell

    won’t let me view my own stories, or any other stories

    • valerie mattox

      me too and if i post something it says 0 people are viewing it

      • Dayana Aguirre

        same

        • Alexis Serrano

          Did any of yours fix?? That is happening with me too

  • Inez Villegas

    Not loading stories it skips them , saying no storage but I deleted my memories and I can’t load videos

  • I can not add new people to my private story.

  • Joshua Crossgell

    I can’t see my views it just stays on 0 and all my story posts disappear when i log out and log back in

    • Joe Mead

      I just noticed this happened to me also, did yours fix?

  • Mads

    can’t click on my private story or main story to see my views or to delete the story.

  • Mel

    I can’t post on my snap story when I go to my camera roll and try to send it to my story it jus says sending but never sends really annoying

  • Gabby

    I swiped onto stories the whole app crashed, I tried to text someone in about 30 seconds the app crashed I deleted it then reinstalled it and it still did the same then I turned my phone on and off and it still did the same?

  • Tina Tina

    I only can see two views on my Snapchat, the rest of them Won’t show, I know this because I had my friend view my story multiple times and it did not show that she had viewed it at all.

    • ana

      This is the same problem for me too but with my private stories. I have two and not all the people I have on them can see them.

  • Jeremiah Britt

    My bestfriend list has disappeared completely is anyone else experiencing that??

  • Marikka Kartman

    I can’t see stories or any videos from friends. When I tap on the videos they switch from load to view back and forth, but I’m never able to view them.

  • Yahir Lazcano

    it’s doing the same thing too right now !

  • Izzy

    I can’t see certain snapchat stories and either have to swipe right to see it or go to the friends search bar to see them. This has been going on for a week now. Mind fixing this, fam? This could be bad for business if enough people file complaints.

    • Tania

      Mine is doing the same thing and it’s getting really infuriating. I’ve tried restarting the phone and reinstalling the all but nothing works

  • Arielle

    My boyfriend can’t see my Snapchat story but my settings are set so all of my friends can see my story and he did not accidentally press to hide my stories.

  • Cole

    Tried uploading videos to snapchat story. Out of the 6 videos, only 2 posted. The rest had trouble sending and when I tapped to re-send them, it would repeat the loading process to post them and ultimately not post anyway and ask to ‘tap to retry’ and ‘could not send’ to my story. I have tried deleting snapchat and re-installing it, I have cleared cache, my wifi is in a stable network and area. I’ve repeated this process literally about 15 times now. I ultimately ended up scrapping my whole story and decided to wait. Hopefully this gets fixed soon. I hope this message didnt come out as angry, I’m just annoyed is all.

  • Leah De Leon

    I can’t see my own story, my flash icon is gone, i can’t see my subscription stories and cannot search names. WHYYYY. I can’t see my own views or what I post and I reinstalled snapchat and its still didn’t work.

  • Danielle Crenshaw

    I was posting videos of fright fest and some of them uploaded but 30 snaps failed to post and every time I click try again it closes Snapchat.

  • Pramit Samanta

    I cant get stories, messages, snaps, nothing what is this???

  • Mommaflower39 Ostet

    I cant get on my snapchat stories and it eont let me post anything and I can’t click to see other stories

  • Lola Green

    It’s saying I have no friends , nothing uploaded to my story , it’s not even showing anything for discover or maps . If I try to log out it won’t let me , I tried to reset the phone, I’ve tried reinstalling it on a different phone , nothing works . Is it just me ?

  • James Monroe

    Whenever I go to “my eyes only” the whole app crashes . And my views aren’t loading for the last few hours but people are viewing it but the views say “0”

  • justhuman

    Whenever I look at a story and tap to see what else they posted, it would freeze. If it’s a video, I would still hear the audio but the screen will still be stuck on a previous snap.

  • tdeg903

    As of the 27th of sep I can’t post to my story..

  • tdeg903

    I can’t post videos on my story as of yesterday

  • Baylee Pearson

    I know more people viewed my story than are actually showing up. I got a message from someone that commented on my snapchat but it’s not even telling me he viewed my snapchat when obviously he did!!

    • Cara Redhorn

      I’m having the same trouble!! My story showing zero or low views when I know that’s not the case. Also I’m not seeing any new stories from my friends since this morning and there should be a lot.

  • Agilis

    Snapchat will consistently not show my friend’s stories and instead display “Add Friends” & once in a while my friend’s list will show the snapchat names and not the real names.

  • Sasha W

    My bf is having the same issue seeing mine. Thanks for the search solution tho. Better than nothing until SC fixes it

  • Katrina Hull

    same thing is happening to me today, did you find any fixes for it yet

  • Katrina Hull

    I can’t get snaps from only one of my friends????? He can send them to me but it doesn’t show that I have anything from him and he can’t get mine but it says they are sent on my phone

  • Stem Karmaa

    Views get stuck at 200 and dont move upwards.

  • Janessa Kohler

    Showing snaps as unopened as of a few hours ago. Started happening randomly and downloaded the app again didn’t fix it

  • RayRay_ youngboi

    How?????

  • RayRay_ youngboi

    How’d you fixed it???

  • Brittany Garber

    Me too

  • michael anderson

    Can’t open just one snap, from one person?

  • Miracle Olowu

    I think I may have a found a solution, I run an sfs account and sometimes snap will act retarded like show my views are zero or only subscriptions showing up. To fix this problem I just scroll down and keep scrolling down until I load all my messages, I also add everyone back.the problem seems to subside after doing that. Let me know if this was helpful. My username is dre_6965

  • Amelia X

    Omds this Is jarring same x

  • Amalynn

    same!

  • DARA JOHN

    What phone do u have

  • Deon Junior

    Y’all Amosc~imsnglebih 2 notify me when the story problem thing gets fix or 2 start a streak<

  • Talia

    It’s saying 0 views on my story. People are seeing my story it just says nobody is.

  • williamsjr williams

    Same here

  • williamsjr williams

    Cant see my friends story and cant see me views

  • josiah__the __great

    Still have the same problem

  • josiah__the __great

    What did you do?

  • Jama

    I cant see peoples stories and I can’t see how many views I get but people look at it

  • Nicole Boyer

    My friend sent me a video and I can’t open it. Just goes to a black screen and back to the an unopened message. It will not go away.

    • Tyler Ewalt

      I have the same issue it says to delete conversation but i dunno if that will fix it and i also dont want to delete my chat

  • Kayleee

    Yooo when tf is this going to get ficked

  • Kayleee

    I cant see anyone’s stories nor can I see how many views I got and if I log out it says I haven’t posted anything but I logged into another account and everything is fine on there then I logged back into my account and it’s still messed up ugh this has been going on for like 4 days !

  • JUNE 15th

    I still can’t see my friends stories or my views

    • Trinityy

      me too and its annyoing me so much, if i log into any other of my accounts i can see my friends storys but just my account im always on. ive updated the app on the 2nd and ive tried emailing snapchat and it says the email isnt valid and sends me to there website and that doesnt help at all!!! ive also tried reporting the problem and they take it as feedback

  • Sc:rwest2187

    When is this gonna be fixed?!

  • Tattoos By Davey D

    I cant see my own story or anyone elses! I cant see how many views im getting either! I cant crop photos. I cant see everyone on maps. I cant send images from camera roll to my eyes only. I cant make a group Story anymore. Ever since the Android update it has been malfunctioning and only getting worse for android! I have a samsung note 8, 1 of the best phones on the market and im with AT&T so it isnt my phone or service. Fix this asap Snapchat! Im a Pro Tattoo Artist of 10 years & Snapchat is very important to my business!

  • Jenny Cade Phelps

    I can’t post to my story on Snapchat, nor can I watch any of my friends stories, even though I can see they posted something, but when I click on their story, it shows me the posts I’ve already seen instead of the new ones.

  • Cindy Freestone

    same here! it will let me text people and send messages, but when it comes to uploading, it cant do it

  • Desiiree Cassar

    I cant see or post on my story

  • Emily

    I can’t post anything on my story

  • Bailey

    Won’t let me post anything on my story is it just my Snapchat or everyone’s?

  • Bailey

    Won’t let me post anything it will let me send messages but takes forever to receive and load what is wrong with my Snapchat?

  • Cazzicle

    Won’t let me post and got the failed to post message but it won’t even let me retry, only options are to save the story or delete it…

  • Yousef Diab

    AWS servers are down!
    Stories and some other stuff is hosted by amazon servers which are offline now

  • Tierra Winters

    Glad I’m not the only one 🙁

  • Tierra Winters

    Glad I’m not the only one :’( @TtCaliHugs

  • Maddy Tabor

    First I wasn’t able to refresh anything or receive anything. Now I can’t post anything on my story. Does anyone know what is going on or how to fix it so it will work?

  • Justin Birdsong

    I have also been having the same problem since about 4pm ET. none of my snaps will load to my story, I keep getting the “Failed To Post”’message. I thought it was just my account. But add me on snap guys @ATHBIRD

  • Elijah Hager

    Same problem here. Hopefully can be fixed soon.

  • Nakeesha Lynn Torres

    I’m glad I’m not the only one experiencing all this I restarted my phone uninstalled and reinstalled app cleared cache and nothing works

  • Ruben Antoni

    Where are you commenting from maybe is only in United States or some part of United States

    • Christen Wong

      I’m from Canada, having the same problems with my story 🙁

  • Deja Hamilton

    I can’t see other people’s story a
    it’s saying my story has zero views even from something I posted this time last night and I normally get an average of 400 views. Idk what’s up but it’s really annoying. I hope they get it fixed soon

  • Desiree Rodriguez

    My photos and videos will not post. I keep getting the “failed to post” error. I tried uninstalling and reinstalling. Cleared cache. Wifi connection not at fault. Restarting my phone.

    • JustAnotherRandomGirl

      Omg, I’m experiencing the exact same issue. I have literally tried everything. hope they get it fixed soon

    • Suprgrl

      I have the same exact issue

  • JayCroix

    I post a story, and the status message says “added to story”…after a few seconds, it turns red and says, “failed to post.” This is after I’ve cleared the cache and data and even uninstalled and reinstalled the app. Why.

    • james white

      same

    • Ruben Antoni

      Same happens to me

    • JustAnotherRandomGirl

      Im experiencing the same issue. I think it has something to due with their servers. So, hopefully they’ll fix it soon

    • Suprgrl

      I’m having same issue

  • heather

    Won’t add to story. Won’t let me retry a failed post. But I can save it. Super annoying.

    • Courtney Devine

      It’s not letting me add too my story either. I agree it is very annoying. I can’t even message my friends either. Hoping they get it fixed real soon.

    • Dylan Hinze

      that is the same problem i am having

  • Courtney Devine

    When will snapchat be back up and working again?

    • Jenna StJean

      I hope soon…. It’s really annoying

  • Tiffany

    I can talk with someone back and forth on snap but my stories will not allow me to post anything

    • Phoenix Montez

      Same!

  • Brooklynn Ledford

    Nothing is loading for me even after redownloading the app and my story is showing no views in 3 hours which isn’t accurate I have friends saying they watched my story.

    • Tiffany

      Same

  • Man Man

    Now my messages will just be stuck on delivered and the app wont refresh

  • Phoenix Montez

    Can someone please explain what is going on and when it will be fixed?

    • Dennis N.

      I also have this problem glad it’s not just me, was freaking out to what was going on

  • Man Man

    it says I don’t have any friends added and I cant see their story, but when I search up their username it says their added

    • Valeria Hernandez

      Everyone here has similar problems

  • Phoenix Montez

    My snap is saying that my message is sent but my friends say they never received them and I cant get their snaps either. Nothing is posting to my story!

  • Man Man

    I tried re installing snapchat and I logged back in, and when I go to my dm’s, they wont show up. But when I go the persons profile and message them ill send the message but it wont show up on the screen and then it’ll take me out of the dm and it than says you have no snaps or something

  • Marya Halabi

    I can barely log in cuz it says “Could Not Connect” but none of my friends are having this problem it’s just me and it’s so annoying – I can’t see my chats or snaps but I still get notifications that I got a snap it’s really weird..

  • Zahra Woessner

    My snapchat keeps saying could not refresh. I logged out of my snap then tried to log back in and it wouldn’t let me unless I kept on trying to log in

  • Celea Smith

    My snapchat keeps saying could not refresh and it won’t load anything for me or show my snaps

    • Zahra Woessner

      Mine has been doing that too. It’s gotten to where it’s showing that I have no one on snap

    • Marya Halabi

      Same exact problem, so annoying

  • Sage

    What’s your premium?

  • The one

    i normally get like 500 views in like 4 hrs but its been 12hrs n its still on 0 views for all my stories

  • Shelby Emmett

    me too

  • Rajah Devaughn

    My snap chat won’t show my friends or my stories and I have no views and that’s not likely I can go to my friends list and see all the friends on there but no stories and no views help please

  • BeBe

    I sent a message that failed to go thru and it shows “waiting to send…” since Thursday. I don’t have an option to delete or tap to retry and it’s very annoying.

  • Nevaeh Hartley

    after i view a story it wont go away

  • Samantha Lynn

    Is anyone else having issues with their sound while recording a video? I’ve tried restarting my phone, turned off Bluetooth, made turn everything was up to date, and all sound was on but to no avail… When I record it’s just crackling noises.

  • ‘Amy Pearson

    Anyone else getting snapchat notifications but nothing there?

  • Dan

    I’m having lots of issues with snapchat right now in the UK, anyone else? Started on 14th and same on 15th April.

  • Sam

    Both yesterday and today, my story won’t play all the way through. It will play the first one, skip one, and play the next.

  • Lexis

    Same here!

  • Odinson

    Using group chat with about 10 others but can only see the chats sent from half of them, the others are not showing for some reason

  • MaxPicAxe

    My story won’t post either. But maybe my device storage being full is the cause?

  • Joanna Sebelski

    My story tells me that its waiting to send…. but if I click it it says it has already posted. People can’t see it either…. it acts like it is trying to send. And I can’t delet it…

  • Lexi Atkins

    I posted several things on my story, but I can’t see who has viewed it. I get 400+ views every day, but it says I have 0 views on something I posted 5 hours ago

    • Britney Null

      Same

  • Moniece Shannon-Govan

    I️ can’t view anyone’s snap. It’s just shows it’s loading and doesn’t open. Once I️ post on my Snapchat, it’s just shows my Bitmoji I️ can’t go back to see what’s posted on my story. It’s been like this for almost a week now.

  • Breanna

    What did you do to fix it? I’m having the same issue.

  • Jimmy Johnson

    I use to use custom who can view my SnapChat story all the time now it has no affect wether I choose to have a private story or not and don’t bother risking it… annoying

  • Vinamra Gundhi

    Can’t open snaps. It says “unable to load snap. Sorry!” I’ve tried all ways mentioned to fix this but the problem still persists. Please help!

  • Tammy Tupou

    So my Snapchat is not showing who viewed my story? It does this often how can I fix it?

  • DeplorableCindyA

    This has been going on for weeks now: I send a text snapchat message & it says delivered for as long as an hour then changes to “Opened 1hr” so if it was opened an hour ago why did it still say “Delivered” for so long? I have it set to “Delete after viewing” I restart my phone, log out log back in, uninstall then reinstall the app but still no change

  • azndrummer

    Snapchat is not letting me post any snap for some reason but I only sent like 8 snaps today

  • Jonathan Valdez

    Snapchat is not letting me post any snap whatsoever!

  • Lois Wilson

    I keep getting a black screen.. can view or post anything.. it’s always loading but can’t see any of my friends snaps

  • Ama Winchester02

    I’m constantly having to turn off or reset my phone in hopes that it will work. It started off with huge crashes for about 15 minutes yesterday and then it was fine. But today my bit mojis of my friends won’t always pop up, i cant access my memories or anything in that section, my snaps wont load in and if they do they say failed to send or in terms of receiving them they will just show a black screen when I open them, my story glitches a lot and i have to manually go into sc to check if someone sent me a msg because I wont get the notification.

  • Kailey Page (Kalechip99)

    My Snapchat often doesn’t send videos or upload them and says that it failed to send help it’s happened before and gone on it’s own but i can’t wait that long again idk how it fixed itself last time

  • Ezduzitei@yahoo.com

    Snap chat is skipping all my snaps and not letting me watch them.

  • Lauren H Woods

    Twice this week as of today August 8, I get message alerts but hours later nothing shows still! Won’t even show someone called me on snap. I’ve reset my network settings and restarted my phone. Have yet to receive my missing messages..help?

  • Kiki Love

    Mine too any luck getting yours to work

  • Kiki Love

    Mine wont let me post any videos nor record longer then 9 secs makes me so mad. Anybody else having similar problems didn’t start doing that till lik 2 weeks ago.

  • Cherissa Bihhh

    July 26th my snapchat isn’t loading and can not connect.why???

  • Blastoiseasaur

    Mine keeps crashing as soon as I keep it open for more then two seconds >:/ I’ve tried uninstalling and reinstalling, restarting my device, swapping from wi-fi to data, and still nada.

  • Kelly Jacobs

    mine keeps kicking me out when i open it. ive uninstalled it and reinstalled it. still not working…

    • Alex Carmona

      Samee if I put my phone on plane mode it works fine but once I take it off it crashes instantly

      • Kelly Jacobs

        I’ve even cleared the cache and still nothing

      • Kelly Jacobs

        Try clearing your cache and data (you will have to log in again). I got mine to work again.

  • Tania Arroyo

    I can open my friends snaps but i can’t load anyone’s stories. It tells me “There was a problem connecting to the server. Please try again”

  • Neeks

    I uploaded a video on Snapchat but when I try to click it, it won’t show and it says that it’s loading when it’s already uploaded. Also it’s not letting me see my views for that post while everything else I posted, I’m able see my views and click on what I’ve posted.

  • Irshaad Ali

    When I swipe right to look at my friend’s stories all I see is snaps from the discover page..

  • Shantel Ruybal

    Snapchat won’t let me view my whole story…. it back out after a few snaps. Anyone else having this problem??

  • P-Dog

    Snapchat is not connecting even though I am connected to the Internet.

  • Nina

    My story posts as blank. Does that happen to anyone else?

  • Nina

    My story of posts as blank. Is anyone else having that problem?

  • Cameron

    Why will my video I took with snapchat not upload??.. also the length of my videos are still only 10 seconds but in order for them to be longer and have multi video i have to upload a video first and it wont let me ??? Help!! Tried to get in touch with SC and no answer

  • Greg Patricia Schmidt

    It’s Saturday, June 9, 2018.
    I’m fairly new to Snapchat however, this morning I noticed when I went to open a snap/message from a friend, all I got was black. What’s up?

  • Rick DiPasquale

    None of my video snaps will post. Just keeps spinning…..

  • Taylah

    whenever i post something on my story it doesn’t appear in my friends feeds. Does anyone know how to fix that?

  • Kim Howell

    I don’t have the “stories” option at top of friends screen. Only shows “add” “groups” or “chat”
    Anyone know how to fix that?

    • Taylah

      There has been a new update. Your friends stories are now back on the right

  • Bobbi Cooper

    same problem here….following

  • Asia Donald

    It won’t let me post a video to my story nor will it let me save the video

  • Bee Flx

    So, all day I have been posting stuff without any problem, but now I can’t put anything on my story.

  • Shannon Podolske

    I reported the issue to snapchat 3 times but no luck

    • Juan Santana

      what type of phone do you guys have ?
      i have a glaxy and im having the same issue

  • Arturo Chavez

    Snapchat friends won’t load and I can’t send messages. This happened after the new snapchat update.

  • SeanSoldier00

    Friend stories wont load

  • Rhys Mcloughlin

    Snapchat not loading messages page everything else works fine is this a snapchat error

    • John Jago

      mine the same been like this since it updated today

    • Jessica Taylor

      Mine has also done that starting from today

  • Chris Chisholm

    I can’t veiw videos received from others, but I can veiw their story videos

  • Beth Conmee

    I can’t see any of my friends stories, all I can see are stories from famous people/companies!

  • Ashton Stebbins

    I just lost three main conversations why? I know for sure wasn’t unfriended or blocked.

  • Ashton Stebbins

    Why did three of the main friends conversations just disappear? I know for sure wasn’t Unfriended or blocked.

  • Christina Domenech

    I can’t post my stories today!

  • Ashley Diane Yeboah

    my snapchat freezes every time i go to watch my story. i click the button to watch and then the app freezes and crashes.

  • Colleen Thompson

    Can’t view friend’s stories…again…what’s the deal??

  • Sammi Garcia

    I can’t see any of my friends stories. It just keeps showing me the featured stories about like Olympics and such but non of my friends stories are showing up for me to even try to watch.

  • Patricia

    Not getting updates from anyone… friends right across from me in the room sending snaps that won’t show up.

  • Gordon Abraham

    @ Snapchat, please send us an update via chat what you are doing to solve this…….
    as you read below your customers are not happy 🙁

  • LG Cyn

    I can’t see any of my friends stories! And I HATE THE NEW UPDATE!!!! Please change it back like it was!!

  • Amanda Robbins

    That’s what I was thinking!!!

  • Madison Reed Lewis

    I will get the notification someone is typing or sent a message. Then when I open the app, there is nothing there. This seems to happen to my snap once a month…sooooo annoying.

    • Amanda Robbins

      Mine will just show someone snapped me but when I go there it won’t show me it

  • Justice

    Mine still is working, OMG help

  • Krista Þöll Snæbjörnsdóttir

    Help why is my snapchat acting wierd? I can’t send snaps why is that HELP

    • Italianblondii

      It’s just down for yhe moment , mine is working again now just try later

  • Barbie

    Why the heck? Lol I tried to post some snaps to my story and it says failed . Earlier this morning it was working though . Also I hate Thebes new Snapchat update please snapchat go back to the old way where u can see people’s stories because that way u can see ur friends stories easier and whoever posts new things goes at the top . The discover thing is garbage and so difficult to see ur friends stories ! Why updated something when everyone hates it and is complaining about it

  • Ophelia

    I cannot send any posts to my friends nor my snapchat story, it only sends text.
    What’s the solution?

  • Christian Porsborg

    i deleted snapchat and downloaded again and now it says “Check your connection and try again later”

    • matthew fly

      I did that too

      • Christian Porsborg

        snapchat posted on twitter, that they were working on it but it was a good idea to stay logged in…

  • Christian Porsborg

    my snaps wont send

    • Italianblondii

      IS anyone’s workin yet

      • Christian Porsborg

        just tried, not working

  • Felicia Ogilby

    My Snap Stories Just Keep Saying “Fail To Post” I Try The RePost and Still FAIL!

  • Shutter Junky

    So I see all the same complaints but no mention of a fix. I only have a discover button too. Where are my friends snaps? It’s been a week now.

  • Connor Minx

    Honestly no story page is a deal breaker. #deleted

  • Gordon Abraham

    I can’t see any of my friends’ stories. The icon that used to say “Stories” now says “Discover” but the stories aren’t there either

  • Gordon Abraham

    cant see any stories, they just dissapear.
    @ Snapchat, is this going to be solved?

  • Jennafer Wike

    Same thing with mine, I can’t see anything besides discover

  • yoman

    I tried playing a video snap and it’s stook on posting. it won’t delete nor post. please help

  • Autumn Baker

    The new update really sucks guys. I have no idea what the “better” component is in this app you guys seperated everything and made it feel like an android app. Having to open multiple pages just to get to your story just unnecessary. Oh yea and snap is down.

  • Ali Attia

    it says I have no snaps and the discover page is blankkkkk wtf snapchat

  • Aracely Araiza

    It wont let me see any of my friend’s stories. Not even the list of my friends.

  • Brooke hendrickson

    My snapchats aren’t in chronological order and my friends’ names disappear after I reply to them. I want this fixed. I also have to scroll through a whole list of people to see my friends name that I’m in the middle of a quick answer convo l with on the far left “chat” side. It’s beyond annoying and I hate the new update. If it’s all going to change can it atleast work?

  • Brooke hendrickson

    My snapchats aren’t in chronologica
    l order and my friends’ names disappear after I reply to them. I want this fixed and done. I have to scroll through a whole list of people to see my friends name that I’m in the middle of a quick answer convo with. It’s beyond annoying and I hate the new update. If it’s all going to change can it atleast work?

  • Shabaneh

    Same here, so damn annoying. Hope an update fixes it soon

  • Sharon M

    I can’t access anyone’s stories. I just have the Discover button where stories used to be

  • Kerri Klover Klemz

    My son’s stories will not load on his iphone.

  • Angel Gatten

    Can’t post video to my story

  • Oscar

    Not letting me receive nudes

  • Mackenzie

    Snapchat won’t show my views

    • mia kilani

      SAME

      • Jerica Mortimer

        same x2 i dont know what to do besdies wait, ive tried logging out and back in, even redowloading the app

  • Alyssa LeBlanc

    My snaps won’t load in my story… says it sent & then they disappear

  • Scott Harrison

    snapchat only lets me see storys from up to a hour ago

  • Anna Liu

    I know, same they haven’t done barely anything to fix it.

  • Anna Liu

    I cant send any snaps, or chats, & keeps saying that a snap failed to post if I try to post anything on my story. I cant see stories either, only mine. ive tried disconnecting & reconnecting wifi, deleting & redownloading the app, logging in & logging out of my account, even changing my password but NOTHINGS WORKING. for the filters, there’s only the classic dog one

  • Samantha Spurio

    My story disappeared after only 3 hrs today

  • King Samael

    My snapchat updated and changed it’s design completely on it’s own. I could see everyone’s bitmoji by for each chat I had with them. But then it reverted back to it’s previous version and even when I updated it nothing changed. It’a fully updated yet looks the same as before.

  • Jess Winkles

    made a new sc acc, added a bunch of people back who added me first and i kept adding people back but it stopped letting me, saying “Something went wrong! Please try again later” and idk why cause literally a minute before i could add people back fine

  • Ivetta Adamczyk

    someone sent a me a snapchat video. i’ve already watched it and clicked on it multiple times but it wont go away. it’s not saved and the notification wont go away either.

    • Edwin Kevin Rueda

      Same thing happened to me and it’s killing me not being able to get rid of the snap. Tried redownloading the app and still nothing…

      • Ivetta Adamczyk

        Same. and i just updated snapchat too and it’s still there

        • Edwin Kevin Rueda

          right so i fixed it. what you need to do is go to the chat settings by holding down on the chat with this person. then tap on “delete chat history” or something along those lines
          should go away and saved chates don’t get deleted

          hope this helped

  • Angel Escolero

    My friends Snapchat stories wont show on my feed but they have posted, this error needs to get fixed and also I’m not blocked so I know this is an error that needs to get fixed

  • Shannon Campbell MacDonald

    My videos won’t post on Snapchat

  • Hannah Bridge

    My snapchat isn’t letting me log in it’s just saying wrong password even tho it’s the right one and I can’t change it because it’s a old email and phone number can someone help

  • why is my story keep loading and when i try to view it it isint comming up…its keeps loading eveytime i try to view it…if the stroy gets views and i click on the viewers icon then i get to see my own story…but other than that…i dont know whats going on…i reseted…logged out…reinstall and still the same problem

  • Zita Ronaldo

    Not only i dont see anyone stories anymore but i also dont see my contacts anymore ! If i delete the app and add it again will all my saved stories get deleted ?

  • Zita Ronaldo

    I dont have the “stories” screen anymore ! I did the update and now i only have 3 screens: friends, search and discover. I used to swip left/right from the main camera screen and see all my friends storie, but that screen now is “discover” and it stops there. How can i fix this ?

  • Izzy

    I’m posting a story but only 3 of my friends can view it and it isn’t showing up for the rest

  • Emily

    I have not gotten the snapchat hung that shows you all of ur 2017 memories

  • Eyeshia Elizabeth-Lee Anderson

    I get messages like 20mins after my friends send them they dont show up i dont know if my friends are even getting my messages my snapchats just noy
    t wroking in general

  • KANE

    Keep Crashing during sending snaps the lil arrow want show up

  • KANE

    Yes and it’s annoying, mine want let me send snaps the lil arrow want show up.. Fix this! What a Good time to crash for the New Year!!!!!

  • selena cartier

    I can’t add anything to a story. Everything keeps saying “Cannot Refresh” or “Try Again, Error.” I couldn’t see people down my timeline, I thought I was getting hacked *knock on wood*.

  • Vivian Laura

    I keep getting notifications from one user, but when i open the convo there’s no snaps??

  • Thomas Lejeune

    oh thank god I thought I was the only one I kept re-downloading the damn app so that I could see what I’ve gotten. Thought it was my phone.

    • Vivian Laura

      Did you get notifications of a new snap but when you open the convo there’s nothing? Cuz same.

  • Matthew Peacock

    I get messages like 20mins after my friends send them they dont show up i dont know if my friends are even getting my messages my snapchats just not wroking in general

  • Mat

    My sc loads perfectly fine but when I refresh it says nobody has responded. Then I log out and It shows someone responded. So I respond but when I log out and comeback back it says I never read the message and my message never was sent. It keeps doing this on and on.

  • Jammy

    I logged out and it is not letting me log back in at all , messages recieved n sent late . Fuk sakes

  • Nik Von Rotz

    Im in group with all my friends and i receive all of the snapchats like 3 hours later from when they send them and when i send one to the group it wont send for 3 hpurs eiethe

  • ash

    my snap chats are showing up with a long delay… when viewing them or sending them my voice does not match the time i talk

  • ash

    my snapchat is sending and taking viedos with a large delay. my voice does not match with the words i speak because it has a delay

  • fat whale

    i cant post snaps which means i cant post streaks but i can see other peoples stories and what they send me. what the heck.

  • Xiu

    When I send a snap to 25+ people, snap doesn’t show whether the last 5 have opened my snap. I only see in when I logout and then login again.

  • Victoria Valdez

    My story doesn’t show up on my camera roll when I download it. It shows that it’s downloading but it never actually shows up.

  • Emma

    Unable to upload video onto story

  • Twetle

    Can’t send streaks or send stories.

  • That one girl

    I can only post pictures and send texts, but when I record, it won’t record all the way not even ten seconds. Also I can’t post the videos either I have to save them to my story and post it from there
    But I’m still upset it won’t record all the way.

  • Blahhhhh

    Can even download the app

  • Katera

    I can’t view videos

  • Taylor Passow

    Unable to view videos. Just shows a picture.

  • Clark King

    story shows video has been posted, but it cannot be viewed

    • Ceilidh

      Me too

  • Jennifer Mulvey

    Can’t view snaps from friends constantly loading.

  • Sufyan Maswan

    there were not any stories to watch from my friends. only a few who posted recently. i have a lot of friends but only 3 or 4 was shown. snapchat please fix it

  • Lizbeth

    When i try to open it, it would look like it is opening, then my screen would go black and then fade out onto the chats again.

  • Amanda

    I have a notification. I tap to load the video. The video is just black. The notification doesn’t go away. I’ve deleted and reinstalled the app. I’m getting insanely annoyed by this stupid thing. HALP!?

  • snapchatyyy

    my snapchat streaks have been acting weird all week, they keep dissapearing randomly for a few days and then coming back for no reason. Even when they have the timer and a snapchat from both sides have been sent in the last hour the loading sign remains then the streak dissapeaars as if no snapchats were sent but then most of the time returns within the next two days, this keeps happening randomaly with no pattern with all of my 30 streaks

  • Zoe

    It is not telling me who viewed my story

  • Jj

    Can add anyone !! Just come up with the add sign . Click it nothing happens !!!

  • Serena

    My snaps that I’m receiving are just loading especially the videos will always say ta to load and some of my snaps that people send will say the same thing but it will also say tap to view but when I press it nothing happens

  • Althani

    I can’t see people’s stories until they’re posted approx. 19 hours ago. It’s always late and I only have 5 hours to check everyone’s story.

  • Tawanna Davis

    I can’t see anything at all I just posted a snap a hour ago I cannot see it. Plus I haven’t been able to see my friends stories for over a week now

  • Sparks Kennedy

    it keeps saying my passcode is incorrect when its not

  • Hannah

    Whenever i post a story, and reopen the app, it says tap to reload, and it keeps saying that, no matter how many times i try it. And then, whenever i go onto my camera role or on my chats, within snapchat, and then go back onto the story page it says add to story – like i havent already.

    Please please please fix tnis, it has been going on for a while and it is seriously so annoying

  • Madison Lloyd

    This has been going on for about a month and a half but snap hasn’t been sending sooo my streaks to people. I’ll select like 10 people I️ have a streak with and it’ll only send like 3 of them.

  • Kam

    My friend sent me a video and I opened it but it will not go away and now I’m not getting notifications from them when they send me stuff

  • Maia

    The featured stories play for me the quarter of the way and freeze. All I’m left with is a loading circle.

  • Jordannn

    I tried going on Snapchat like 5 mins ago and I can’t even get on , when I click on it it just turns from a dark screen where I can see the camera sorta and then it turns black and kicks me off . Plz get this fixed SOON cuz if I loose my streaks imma be so mad !

  • Carissa

    My snapchat doesnt even stay open long enough to do anything. It closes less than 15 secs after opening it.

  • Tonya

    Just added two new people to my Snapchat and they posted stories but they’re not coming up on my newsfeed but im able to send private messages anyone else have this problem? How do i fix it?

  • Dylan Sky

    I will post a story, and no one will be able to see the story. My story won’t even show up on their phone. It’s not happening to anyone else, which is weird. The only people able to see my stories are the people I’ve BLOCKED. please help.

  • Ang

    People’s stories wont load, (I’ve been trying since yesterday). It takes superlong to load when someone snapchats me too

  • Ally

    It deleted my friend from my contacts don’t know what to do!

  • James Clowes

    Deleted all my contacts. 🙁

  • Jessica Mendez

    Can’t see my friends stories just discovery ones.. anybody else having this problem?

    • Gina Barile

      Me too. Yesterday I re-installed the app and it was fine. Today I have the same problem

  • Arpit

    Videos I received from my friends do not work . I can’t see that video and after a week video dissapear.

  • Logan

    when i send streaks, the snapchats i haven’t opened yet don’t show up, or they appear hours later.

  • Mason

    When I try to skip through most pictures and videos it won’t work. And the videos won’t play through. It’s just stuck in one spot but the timer still runs out. And when I open the pictures and videos that don’t load, they don’t go away. I can open them over and over again but each time, they don’t skip.

  • Deziray Luna

    Recent Snapchat stories won’t load unless I log out , my messages don’t send , it only works if somebody snapchats me first or if I slide up on stories .

  • Sab

    I cant see my friends snapchat, except ppl who are famous!!

  • Momodou Lamin Cham

    whenever I post video snaps to my story..only videos of less than ten seconds length appear..but the rest in parts all look scrambled..pls help..and my snapchat always laggs i have deleted caches, uninstalled and installed again but it still remains the same

  • Staz

    Won’t allow me to post videos . Only pictures

  • Jose

    Same problem

  • Aidy

    So, when i want to see a friend streaks, text or history the app just closed, turned black and appear on the home screen, i don’t know why the app do this please fix.☹️

  • joei

    i can’t see who’s viewed my story but it shows how many has

  • G

    These past few days I have been sending streaks like normal but when I do all of my unopened snaps disappear and I have to swipe right on all of them and open all of the snaps individually and it takes forever!! Please help

  • Jayla

    I’m posting things but all of my friends say they can’t see them???? I don’t understand what’s going on. I’ve delated the app and downloaded again. I’ve logged out and logged back in. I’ve checked my viewing settings and everything is fine. What’s the problem?

  • Leah

    Won’t load group snap

  • megan

    anyone know when its gonna b fixed

  • megan

    my snaps arent coming through

  • Brianna

    My Snapchat is not letting me post any stories.

  • punkhip

    Hi I’m having the exact same problem. Please can I know whether you managed to fix the problem? If so, how? Thanks

  • Le Bailey

    Can’t post any of my videos to snap.
    It keeps saying “snap failed to send”.

  • Polotray

    Nothing will load for me I have no stories available and my messages just disappeared saying I have no messages at all was just on Snapchat couple of hours ago everything was fine then

    • punkhip

      Hi I’m having the exact same problem. Please can I know whether you managed to fix the problem? If so, how? Thanks

    • punkhip

      I’m having the exact problem. May I know if you fixed it? If so, how? Thanks

  • Mom of Drama

    One snap won’t go through. Super annoying. Hope SC fixes it.

  • Mom of Drama

    One of my snaps won’t post. All the others post. It’s super annoying, as I don’t know how to get it to go. Hoping SC fixes things soon.

  • Evelyn How

    i send people snapchats before i open their snapchats, and snapchat doesn’t show that they have a snapchat sent to me, i have to specifically swipe into the chat for a bunch of people to open their snap..

    • Ashley Anderson

      Same

    • Karla Torres

      How did you fix this? The same thing is happening to me and it bothers me so much

      • Evelyn How

        Yes 🙁 I found a temporary solution, after you restart the app it might pop up (sometimes) or if you just click home button and then go back into snapchat, it takes a while though

    • Cj Wilhite

      Same is yours still doing it ??

      • Evelyn How

        Yes 🙁 I found that it pops back up after you restart the app (sometimes) or if you just click home button and then go back into snapchat, it takes a while though, and its just a temporary solution :/

  • Trigga T

    just made a new account and it wont let me add people

  • BEZ SB

    my snaps wont send, chats will send but when i read a chat the new chat icon stays blue and doesnt go away, I cant keep my streaks because i cant send pictures, ive tried uninstalling and logging out

  • Nique

    My friend keeps commenting on my Snapchat stories but when I look at my view their name isn’t in the list of ppl who viewed my story

  • Anna

    Same happened to me, if u update the app it works again

  • Taylor Rebeiro

    I posted a story but the people who viewed it are not showing up but when I click where the names are supposed to be they pop up

    • Paige

      Mines doing the same thing. Unfortunately I can’t uninstall and reinstall because of a problem with my payment information. Any solutions?

    • Liz Bristow

      Same for me!

    • Ala

      Mine is the same!! How did u fix it ??

  • Jo Agnew

    I have one I am trying to send to 2 people and it is just sitting there saying sending but it won’t send. And when or if it does because it is longer it is going to be all out of order. Does that happen to you? I am reading all of the posts and so far nobody but I have complained about this being an issue. WEIRD!

  • Jo Agnew

    I have the iPhone 6s and am waiting to upgrade but I have the same problem. Sometimes they will load and other times there is no option to post it. Snapchat has A LOT of bugs to work out. I just posted about how all my longer Snapchats are loading out of order. What the hell is going on?

    • Truthisfreeing

      Same!!

  • Jo Agnew

    Me too!

  • Jo Agnew

    When I send more than a 3 frame Snapchat it is all mixed up and confuses people. I have an iPhone 6s but my friends with brand new Samsung Android phones are doing the same thing so this isn’t my phone it is snap chat. Many of my friends are having this problem! Is anyone else having this issue??? Why extend the snap time if you aren’t going to make sure they load in order? So annoying and utterly useless!

  • Leila

    Took a snapchat earlier, it wont load to my story. I’m not out of data & I’m now home & have wifi but it still wont upload no matter how many times i tap retry!!

  • Ella

    I will get notifications but when I go in the app it says mine haven’t been opened nor do I have Snapchats I have an iPhone 5s and have never experienced this. What is going on?

  • Padraig

    I cant load stories

  • Kay

    Snapchat crashes every time I try to save my story. This has only been happening since I updated to iOS 11 a couple days ago, which was the same time Snapchat automatically updated as well. Also, many of my videos will not load to my story.

  • evelyn♡

    im having the same problem ugh its so annoying i need to post things!!

  • Eduardo

    Yes! I can’t post videos from my cámara roll! I got the new iPhone and it won’t let me post videos on Snapchat

  • Yiana

    Why won’t My stories
    post

  • Alexis

    For a while I could not log into my Snapchat then I had to force shutdown the app.I was then able to log back in, i hope this isnt true because it is a great app

  • Adri Will

    Is it really closing this month?

  • kenzy

    i deleted mine then just downloaded it back and nothing anyone sent me before 20 minutes will load

  • Brandon Adams

    My snap is working fine now

  • the flash17

    Idk if it’s working for anyone else but the can’t refresh had gone away and it seems to be working now

  • Dynasti Alexis

    I can watch stories but i can’t refresh or post anything. This is so annoying.
    AMOSC though @dj6hunnid (I was like 14 when I made it lmao)

  • Ashley Mihm

    i can’t refresh mine or see or send any

  • blyat

    still down

  • the flash17

    I got back in but now it says can’t refresh

  • aRex

    everythung is working but my atreaks are gone

    • aRex

      streaks are back, i lost my whole story and i cannot see anybody elses stories

  • aRex

    sameeeeeee

  • kk

    its baccccccck

  • aRex

    ur not gonna lose them if u sent the streaks out earlier in the day fyi

  • Caylan Walters

    I’ve logged back in but if I send anything it say “can not refresh feed”

    • aRex

      same for me

    • aRex

      its a start though

  • Kezza

    I’m gonna lose all my streaks at this rate, honestly snapachat hurry the fuck uppppl

  • Naomi Martin

    I’m gonna lose all my streaks :/

    • aRex

      you only have to send them once a day so if you sent them earlier in the day, you should be good.

      • aRex

        i only send my streaks once per day and the last xoxo

  • Matt George Andrews

    Snapchat is a pile of shit! Always going down but yet they never give up a warning or a reason for it! They never really fix the problem hence every month it goes down!
    Snapchat sort your shit out

  • Grace Lindner

    I’m sorry right, but you guys asking what has happened or saying ‘I don’t think its working’ is just pointing out the bloody obvious and it’s kinda getting on my nerves. Yes, snapchat is down. Yes, certain people need to send streaks. And asking what has happened is gonna be pointless because why don’t you try logging in or just simply scrolling through all of these comments.

    • aRex

      if its getting on your nerves, get off the site and go do your homework.

  • Patrick

    I just lost all my streaks cuz it won’t send anything

  • Caylan Walters

    After all this anyone want to add me on Snapchat my name is : claymorewalkers

    • aRex

      sure @ autumn_rex2

    • Brandon Adams

      Sure add me whenever it’s up lol Bnasty2798

    • Anna Liu

      @annaliu.0316

  • aRex

    i guess its good to take a break from snapchat though

    • Marcela Marq

      true

  • aRex

    what else would it be

  • Caylan Walters

    Well I guess I’ll go on YouTube for a bit like

    • aRex

      u watxh roman atwood?

      • Caylan Walters

        No

        • aRex

          u should

  • the flash17

    On my iPad mini it Will not let me log in but my internet connection is good but I don’t have a cellular data just WiFi please fix this problem I’ve tried everything and nothing is working

  • no

    MINR ISNT LETTING ME LOG IN AND IM SO ANNOYED BC I HAVE A FEW 500+ DAY STREAKS AND I DONT WANNA LOSE THEM

  • Brandon Adams

    Add me Bnasty2798

  • Brandon Adams

    What’s going on with Snapchat?

    • Caylan Walters

      Servers went down

      • Brandon Adams

        When will it be back up?

        • aRex

          most likely by the wnd of the night

          • Brandon Adams

            Oh ok

          • aRex

            yepp

  • Cole Greene

    This is messed I’m actually really pissed because I can’t send streaks

    • Jade

      Innit

  • Caylan Walters

    It’s really boring with out Snapchat

    • aRex

      lolllll yea

    • Cole Greene

      Really true

  • Jerzi Wilson

    I did too

  • Abby

    Does anyone know if it’s true that snapchat is shutting down because they don’t have anymore ideas..?

  • aRex

    i hope

  • Jerzi Wilson

    Smae

  • aRex

    how?

    • Vicki Taco Jegen

      You have to go to the snap chat support website and send in a report. Sometimes they will email you saying that it’s fixed with five minutes (like me), sometimes it’ll take a couple of hours. But you’ll definitely get them back eventually if you make the report.

  • Jerzi Wilson

    I did too

  • Meghna Peesapati

    Can’t post stories or send snaps over WiFi or data! What’s going onnn

  • aRex

    i reset my wifi, turned my data on and off, tried logging out and now i cant log back it 🙁 but hey netflix is letting me watch stranger Things lol. hopefully this problem is fixed by tonight, i dont wanna lose my streaks.

  • -TaNgY-

    Oh.

    • -TaNgY-

      It is for meh.

      • aRex

        lucky

  • Caylan Walters

    Is it back up for anyone

    • giannamarie

      nope

    • aRex

      not me

    • the flash17

      Not me

  • Chazz

    There is a way to recover streaks if lost due to snapcchat being down.

  • Jona

    Alright yeah it’s not working yet, I logged out and tried to log back in because it was slow but it won’t let me back in. They usually fix it within the day anyway

  • Caylan Walters

    I thought it was just my connection that was not letting me in

    • Caylan Walters

      I miss all the naked pics of all the girls I get

      • -TaNgY-

        Hehe.

        • Caylan Walters

          Yup

      • -TaNgY-

        U too?

  • -TaNgY-

    IM NOT KIDDING.

    • Vicki Taco Jegen

      stop spamming

      • -TaNgY-

        Ok.

  • -TaNgY-

    HEY GUYS ITS WORKING.

    • Mark

      This guys s clown

  • giannamarie

    i logged out, was that bad? i guess snap is down UGH! THIS NEEDS TO BE FIXED!!!

  • Ana

    Add me up !! Carolina_583 🙂

  • -TaNgY-

    NOW I CANT SHOW PEOPLE MY ****

  • giannamarie

    THIS NEEDS TO BE FIXED I HAVE STREAKS!!!!

    • Jerzi Wilson

      Me too

  • -TaNgY-

    NOW I CANT SHOE PEOPLE MY NUDES.

  • -TaNgY-

    Same.

  • Un known user

    Snapchat won’t work!!Im so scared if i loose my streaks ARGGHHH someone helppppppp

  • Maddy

    IT WONT LET ME OPEN ANY SNAPCHATS OR POST ANYTHING OR EVEN LET ME LOG BACK IN

  • Kevin Nøvak

    cmon guys? when will be back up? for fuck sake i can’t login 🙁 297 fires..

  • dilon

    When will this be running again?? I need to send my streaks!!

  • dilon

    When is snapchat going to fix this shi I need to send my streak

  • alicia

    Okay so I have 40× streaks, many over 300. Can’t even log back it needs to get sorted now ffs.

  • Linton Fogden

    Its back up!!!!

    just kidding its still broken, R.I.P Snapchat

    • jess

      For a second you had me but you literally kicked me when I’m down r.i.p me

      • Linton Fogden

        xD

  • alicia

    My highest streaks really oover 300. I have 40+ streaks. This has to be fixed asap. Can’t get back in ughh.

  • Charlie

    just complain to customer services about network issues with all of your friends snapchat names then you won’t lose them cause they’ll reappear, problem solved

  • madi newton

    i can’t even log back in wtf

  • Paige

    When he hell is this Getting fixed
    I got streaks

  • Grace Lindner

    I HAVENT SENT STREAKS SINCE MIDNIGHT LAST NIGHT. FML

  • owen

    i don’t think snapchat is working

  • jess

    Okay I’m annoyed – my SC was being slow so I logged out and now I can’t log back in again, I don’t know what the heck you’re doing SC but I’m losing streaks and patience.

    • diane

      okay me too sc you need to get your shit together

      • jess

        Preach it

      • jess

        I literally can’t log in

    • AyeeItsCat x

      OMG I’m totally the same I’m gonna lose all my streaks

      • jess

        It’s so annoying right

    • morgan

      my sc is down too and I logged out hoping it would restart and now I can’t get back in, that’s how I communicate with others i’m frustrated

    • Darius Leonard

      Same

    • aRex

      same i logged out and now i cant log in due to “internet connection”

    • Swegurl

      I logged out too and the streaks will prolly be gone by the time snap is up again. I suffer with you all <3

    • Brandon Adams

      I did the same shit now I can’t log in

  • Riprap

    My nudes aren’t sending 🙁

    • jess

      The struggle is real

      • Brandon Adams

        You should add me when snap comes back up lol Bnasty2798

    • -TaNgY-

      SEND MEH SOME. tangy23

  • Joe

    Dude I can’t log in and can’t even send my streaks

    • aRex

      same 🙁

  • Carley

    I tried logging out to see if that would work and nothing ! it keeps telling me to please check my network connection. COME ON Snapchat !

  • lg

    They say Snapchat might get removed from App Store and devices

    • Jace Vaughn

      i wear to god they better not

    • -TaNgY-

      AGHHHH NOOOOO

  • Teresa Dahm Hendrickx

    Can’t refresh stories

  • Thess

    Why isn’t it working?!!!

  • lora

    how long are we looking at until it’s going to be back up and running?? streaks!!!

  • Oooof

    I NEED TO SEND STREAKS

  • Oooof

    IM GONNA LOSE MY STREAKS SOMEONE FIX THIS FM.

  • carla

    i cant send my snaps or or post or even log back into my snap

  • Taylor

    Snapchat won’t even let me log in it keeps saying no internet connection but I have internet

  • lora

    don’t want to lose streaks and messages won’t send

  • Oooof

    I was deadass ab to send my friends something rlly funny BUT NOOOOOOO

  • lora

    mine is down too.. it says that there is no connection and i can’t send messages!! i don’t want to lose my streaks!!

  • NgTurbo

    Who else is thinking about their streaks?

    • Mikael Henriksson

      omg i just thought the same thing

  • Sydney Begnaud

    None of my snaps are loading

  • Nekesa Wamalwa

    same problem here

  • Kayden Daignault

    Not letting me sign in. This better be fixed fast. So mad rn.

    • Jess

      Me too ughhh

  • Jack Lowery

    follow my insta: lowery1604 🙂

    • Dak

      You follow back?

  • Maria

    When will snapchat be fixed can’t even sign in

  • Qasim Munir

    Not letting me to sign in again or won’t let me post something on my own story or even won’t let me send to my friend keep on say after I signed out please check the connection

  • Maria

    Snapchat won’t even let me log in

  • Madison

    Won’t post my story won’t send my snaps and won’t refresh ugh

  • Madison

    won’t refresh, won’t send snaps, won’t post stories???

  • Vicki Taco Jegen

    My stories are failing to refresh or even load, my snaps are failing to send to my streaks as well as my story, the Lenses won’t load, my chats will not send, other people’s snap scores won’t load either, I keep getting the “Please check your connection and try again” message. I restarted Snapchat and my phone, and switched back and forth from WiFi to LTE, and Snapchat is still garbage. I just received the “No Internet connection.” message, which is very interesting because of the fact that I’ve got three bars of AT&T Wi-Fi right now.

    • Cool Qaz

      ik so annoying same thing happened to me.

  • Johanna Boateng

    Does anyone know when it will be fixed???

    • Cool Qaz

      no but it better be quick

  • Micah

    Who am I suppose to tell about the major shit I just had?!?!

  • Rachel

    It wouldn’t even let me login to my account now! Wtf!

  • 05hoeon33s

    Mine won’t do anything at all but every other app on my phone is working data and WiFi is fine

  • Micah

    Snapchat needs to get their shit together so I can post a story about mine.

  • Nonce briv

    I have no friends so who’s the real winner

  • Tom Lawrence

    Ffs so annoying

  • Holly

    When tf u gonna sort it. Gonna lose my fkin streaks

  • Anaya

    Are y’all gonna fix this cuz I I have streaks to keep up with

  • Anaya

    When are y’all gonna fix it

  • Jace Vaughn

    They better fix it soon! I don’t want to lose streaks with my boy and I actually had interesting stuff to post about as well.

  • Someone

    I tried sending a message to my friend but it wouldn’t send and at first I Though it was because of my WiFi but I don’t think it is. So I uninstalled then reinstalled the app but now I can’t even log in !!!! Please help me !!!!

  • Bella

    Not letting you do anything while system down

  • Autumn

    Let me log back in

  • elly

    i can’t loads or do anything

  • Tom Lawrence

    Won’t refresh or send and now can’t log back in

    • grace

      me too

    • Trey Brandon Patterson

      Same

  • Cat brune

    Snapchat keeps saying failed to send on my snaps?

  • Katrina

    It will let me see all the the incoming snaps but I can’t send anything out… How annoying

  • Morgan Sales

    Says it’s sending my snaps for ages and then they fail to send, also won’t refresh

  • Anna

    What’s happening? Snapchat stopped working from nowhere, I can’t refresh or post, and it’s loading all snaps.

  • Rach

    My snapchat wont let me log back in..

  • Jimmy

    It doesn’t let me, enter my Snapchat account, it’s says “no connection to the WiFi”

  • Rach

    My snapchat wont let me log back in

  • Matt

    Snapchat not workin – can’t send or receive snaps as says can’t connect to server

  • Manga Anime

    I have to say Good Night to my friends :'(

  • Tene Hughes

    I can’t post or delete anything. It said my feed can’t be refreshed. Try again later. This is really frustrating

  • Rebecca

    My snapchat isn’t working at all. I’ve tried uing it on Wifi and on 4G but neither are working… can someone help??

  • Chloe

    Unable to refresh Snapchat

  • Erik

    Not letting you delete snaps

  • John

    I cant delete anything, snap is also slow

  • Andres Carrascal

    Man I made some dumb rant my story right before mine stopped working and now I can’t delete it fml

  • James Gillett

    I’m gonna lose my streaks hurry up can.

  • James Gillett

    I’m gonna lose my streaks hurry up can

  • NgTurbo

    Massive Snapchat outage on November 6! Down for anyone else right now??

    • ollie

      mine won’t load. it keeps on saying ‘try again later’

    • Emily

      Mine won’t do anything but everything else on my phone works. Data connection is fine

    • Buster

      I cant login right now

      • Rachel

        I can’t login either

    • Rebecca

      Yeah, it doesn’t even work on 4G, what is going on???

    • Trey Brandon Patterson

      Mine went out too

  • Brady Sanchez

    It’s november 6th, 3:45 pm and Snapchat has stopped working within the past few minutes. It’s not letting me send or load snapchats or stories. I’ve addressed the issue to others and they are currently having the exact same problem. I’ve asked users from iOS and Androids and they’re all having the same issues.

  • samppa

    ITS NOT FUCKING WORKING FIX FAST IM GOING TO DRIVE TO WALL SOON

  • Freya

    Chats aren’t sending, but everything else works fine 🙁

  • Jrabbit

    Try and click on send to story and won’t do a thing! So frustrating 🙁

  • Jrabbit

    Try and hit send snap to my story and won’t do a thing so frustrating!

  • Alexa Nunez

    Some snaps are posting but not all.

  • Edward Wheeling

    I can’t see anyone’s story

  • Spencer

    Fuck sc

  • Spencer

    It won’t let me log in. I know everything is correct but it keeps saying it’s wrong. What do I do?

  • Savannah

    Cant see who viewed my story.

  • As123

    I’m trying to delete a snap story that I posted weeks ago that is on a local Our Story and it won’t delete. I’ve removed it twice on my account and reported it on several others and it won’t go away

  • Catherine Ellis

    my snapchat has been saying that people have been unadding me (like i can no longer see their score) but they say they haven’t unadded me… and then i was messaging someone and then it says that people can’t view my messages even though they are sent. AND i was in the middle of a conversation when something glitched and now it says they haven’t opened a message i sent several hours ago even tho we were just talking

    • austyn hoffman

      same,reply when its fixed.

  • Olivia Jenkins

    i can’t send photos to a chat

  • Shawn

    My snaps keep saying failed to send but I can send chats and post on story

  • Adam Mckenzie

    Same

  • Katie

    Not letting me make videos

  • Katie

    Won’t let me make videos

  • Mario

    Snap map isn’t displaying when I pinch the screen

  • Princess Kayy

    Can’t post or send videos or pictures

  • Roxanne Risley

    The Snapchat stories that I try to see (from my friends to famous people) won’t load. I’ve been trying to click on them and they still won’t load. I exit the app and clean my history but still doesn’t work. I’ve reset my phone also and it still won’t work. But whenever I send individual things to my friends it works. What is
    wrong with the app?

    • colin

      your phone storage is low

  • Elijah Medeiros

    Yeah, this app has been nothing but a headache when it comes to messaging. It seems like every 10 minutes or so I can’t send any messages. I can receive messages and see the other person typing, but nothing will send until another 10 minutes after. I have to admit, it gets really annoying trying to keep a conversation when dealing with this every day.

  • Bailey

    I don’t get notified when I receive a snap unless I manually go into the app

  • Amanda “Mandy” Copeland

    Snapchat videos won’t send out but my photos and texts will. I don’t understand this.

  • Gibberingme

    recently ive had issues where i cant see the stories posted by friends. bigger snap accounts like my unis account or any famous people i might follow work fine. but friends’ accounts wont load and comes up with that was a problem connecting to the server. help pls!

  • Briana “Briii” Sturdivant

    app crashes as soon as i try to open a snap or watch a story

  • Molly Stadum Garhart

    I can’t see any of my friends stories and I am not blocked on their accounts – we looked together

  • linda rosenius

    I can’t open videos that’s are sent to me. It just loads and it’s really annoying

  • Jennifer

    Snaps say tap to load

  • Jennifer

    Private pics aren’t loading after being received.
    Says “Tap to Load” since Monday Oct. 16 2017

  • Maryjane

    My snap is acting up badly I had to re install and now I can’t log in cause I forgot the password

  • Kayla

    My snaps will load, and send as well, and I could see the number of people who SS & viewed my story but after a certain time I couldnt/cant see who viewed/SS my snaps, is this a bug or something ?

  • Tiffany Gunter

    My snap videos won’t load or send out but my pictures will. This is stupid!

  • Jessica Lauren Spurlock

    All of my stories aren’t showing up. It stops after a certain story and seems as if there isn’t anymore stories when there is. I can see how many people have viewed my stories but it won’t let me see them.

    • TAylor

      This exact thing is happening to me

  • Brandi

    I can’t view my stories

  • spaghetti

    stories won’t show up and i can’t see who or how many people viewed my story. it’s been like this for about four hours now and is actually getting pretty annoying.

  • Arianna Spencer

    Yep it’s being so frustrating and oh lol. For me, I want to post about me watching Ghostbusters and some other stuff that are videos.

  • Alisha

    Won’t let me add snaps and won’t let me see who seen my previous stories

  • Julia

    dude it’s not letting me see who has viewed my snaps

  • Dalia

    My stories are not posting and not refreshing a it’s been like this for hours and I have the iPhone 7. Anybody else?

  • katheryn

    my friend’s stories aren’t showing up and i can’t see who viewed my story

  • Kelyia

    I can’t View Or Refresh Story

  • katheryn

    my friends stories won’t show up and i can’t see who viewed my story

  • Erin Murphy

    ITs working now

  • Erin Murphy

    I can’t see who has viewed my story! So annoying. Glad to see it’s not just me though

  • Kami

    It just started working. I was looking at the comments because it wasn’t letting me delete. So I read through the comments and when I get back on snap it’s letting me delete! I guess it just takes time..

  • Lexi

    Mine just started working!

  • Amanda Alexander

    Cant post or see who viewed my story!!!!!

  • Audra Nicole Puccella

    It’s not posting!

  • Sharna

    I can’t post on my story, view who has viewed my stories, now and again I won’t get my personal snaps unless I log off and on.

  • Flossyque

    Snapchat isn’t letting me delete my story . I posted something very ugg

  • rosey

    Not loading peoples stories/whos seen mine but everything else is working perfectly??

  • Kerry Hynes

    Ffs man it’s letting me post my snaps to story but it won’t let me see who viewed them sort it out man kmt

  • Jasmine Carti

    I cant delete my story

  • Kaitie Burkit

    I can’t delete my story

  • Ëva Ann Pankhurst

    yeah i can’t view / refresh stories.

  • Shiz

    I can’t post on my story. It keeps saying Tap to Retry

  • KAYLA

    Ok so I posted a pic of a cute dog and I want my ex to see it and HE CANT FUCKINF SEE IT CUZ I CANT SEE WHO VIEWED ITTTT

  • Steph Arauz

    Can’t post on my story

  • Milah

    Nothing is loading at all.

  • Amena

    I’m having the same problem

  • DE405

    Snapchat is not loading new stories. Not letting me look at who viewed my story

    • Elizabeth Maita

      Why is this happening ?

    • Erin Murphy

      Same here! I can’t view whose looked at my story

  • Randy

    I cant view who who viewed my story. Please help! Miami, FL.
    Also, my snaps wont upload.

    And some snaps wont let me delete them.

    Oh yea to everyone here: Snap me at: theeducator14
    and drop your snapcodes below.

  • Carlos Suarez C

    I can´t post my story on snapchat and it doesn’t refresh 🙁

    • beth tatters

      exactly the same problem for me , i can send snaps just wont let me put a photo on my story

    • Henry Lin

      same i’m pissed lmao

  • Trista

    I can’t see my views or upload something to my story

  • Amy Leigh New X

    Won’t let me see the views or upload a story I’m getting my scs coming apart from one that took over 19minutes to come through and notify me what’s going on sort it out

    • Matt

      I’m having the same issue. I can see the number of people who viewed my story. But it won’t show me who actually saw my story.

  • thalia

    my story wont delete. im not getting notifications. snaps arent sending and its been like this for months. wtf snapchat

  • Zak grimmett

    I can’t post
    anything on my story!!!

  • Charlene Okoye

    I can’t post or see my views. Trash

  • brooke

    can’t see who’s viewed my story and i can’t post on my story

  • John

    Won’t let me delete story

  • Cielo

    Wont let me delete stuff off my story ot post on my story

  • Kayla

    It’ll say my snap posted to my story then a minute later it says they all failed to post. Says nobody has viewed my stories that did post yesterday when I checked early this morning I had my normal 600+ views. Not receiving any messages which isn’t normal considering I work on Snapchat I’m constantly receiving snaps. Please fix

  • Danielle

    It lets me load my snaps but when I go to look at other snap stories it won’t refresg h

  • Danielle

    I can refresh my snaps but it won’t refresh snap stories?

  • Kaelynn Wade

    I can’t see my views

    • Tara Christine

      Same.

      • Paige Davis

        Same

        • ItsDino

          Same I was really confused thank god it’s not only me

      • Erfan Mirzaei

        Same why is this??

    • Henry Lin

      same and it won’t let me add to my story

      • Tara Christine

        Mine lets me add to the story, but only shows the number of views, not who viewed it.

        • Henry Lin

          mine doesn’t even do that it’s just blank and does nothing

          • Tara Christine

            Come on, Snapchat… get it together.

        • Adison

          IT does rhat to me too wtf

        • Erin Murphy

          Same here!!! I need to see who hasn’t been lurking hahaha

      • Jerica’s Boring

        same…and i cant post new snaps to my story

        • Henry Lin

          same this sucks

      • Arianna Spencer

        Same here I can’t add videos to my story without it saying failed to post. >:(

    • Sj

      Same

    • Madison

      same

  • Jen

    Won’t let me see who viewed my Snapchat story

  • Boyaka

    Unable to send videos to friends or post then in my story. Aleays says error…. i have a galaxy s7 devicd. Its been like that for over a week now.

  • Cookie

    and the snap deleted before the 24hr mark

  • Cookie

    anyone have a snap on their snapchat story delete by itself? it still let me post another snap to my story?

  • Arianna Spencer

    Can’t post a video from my memories to my story all of a sudden

  • lisa stanhope

    When I press on snapchat it just goes back to home screen why?

  • Kaitlynn

    It won’t let me add anyone back or add anyone at all it says retry again later and I’ve waited an hour and nothing has changed my friends are having problems with theirs too

  • Kaitlynn

    It won’t let me add anyone back or add anyone at all

  • Guy Bentley

    Can’t see any of my friends’ stories? Just Snapchat’s sh*tty featured ones and to be honest I don’t give a flying f*ck about ‘Chris and Kem’s favourite sex position’ or whether Kim Kardashian ‘sobs over her body’.

  • Maggy roman

    I can’t even get the app to re-download

  • Aliyah Gant

    I can send messages but i did a 4-video story snap and it only posted the first video & the other 3 are still “posting…”

  • Anna

    It says that I posted my snapchat story but only 5 people viewed it and they are not supposed to be seeing it because I didn’t put them on my custom list f friends that can see my story.
    When I get someone else to look it says “snapchat unavailable”

  • Cheyenne

    Can’t send or receive texts!

  • Janice

    Not sending any snaps even with internet connection

  • William Nubiga

    If you’re snapchat isn’t letting u send messages as well I’ve posted the solution to the problem on my story including a link on how team snapchat fixes this it’s just 3 easy steps! My snapchat is “wizzyyi”

  • Dani

    Cant send snaps

  • Niki

    I just went on snapchat trying to send someone a message and it won’t let me like whats going on are they fixing something

  • William Nubiga

    If you’re snapchat isn’t letting u send messages as well I’ve posted the solution to the problem on my story including a link on how team snapchat fixes this! My snapchat is “wizzyyi”

  • Angel

    Not letting me send no snaps or anything but anyways y’all add me on Snapchat @ ulamee

  • Niasia

    Cant send or receive chats. But can post to mt storie

  • Joshua

    What’s yalls snap cause I’m having the same problem

  • Josue

    What’s yalls snap

  • Beesgirl

    I can send snaps just not receiving anything and xant send messages.

  • Mahima Sharma

    Can’t send messages and snap as well.

  • Anjelica Phillips

    Cant send any snaps!!

  • Aly

    Snaps will not send but I can open new snaps, view stories, etc. I switched back and forth between LTE and wifi, restarted my phone, updated the app, logged out and back in…the whole nine yards but nothing worked.

  • Kevin Ta

    What’s happening I can’t send messages on Snapchat ?

  • T

    Yeah my shit aint workin

  • Ama

    i can’t send messages on snap. it keeps saying ‘no connection, try again’ despite me being connected to wifi and using my 4G data. what exactly is going on?

  • Angie DuBose

    My snaps won’t send

  • Gianna

    What is going on i cant send snapchat messages or pictures nothing but this only happened today?!

  • Dan

    Can only send snaps to one person, all others ask to retry and fail.

  • Katie

    My chats won’t send but my picture snaps will 🙁

  • Brianna

    I can’t send messages or pictures to anyone but I can post on my story???

    • Clarke

      Same with me

  • Mallorie Pensabene

    Won’t let me send chat pics or vids it keeps saying couldn’t send try again later or not Internet and it’s connected to my wifi which is defiantly working. .. plus I keep getting notifications of new Snaps I’m receiving so I don’t understand what’s going on… I’ve tried everything. . Restarting, updating, deleting & redownloading nothing works

  • AA

    I can open snaps from other people and see others stories but none of my snaps will send.

  • Lydia

    I can view stories and open chats but can’t send them??

  • Lydia

    None of my snapchats are sending

  • Felicia

    My pictures will send just my chats won’t?

  • GyroZ Films (GyroZFilms)

    None of my snaps are sending.. 🙁

    • Angie DuBose

      Mine either

  • K

    For the last half hour my chats won’t send, keeps telling me to “tap to retry”, but stories load and can be viewed. I updated my phone, logged out of Snap, and still can’t send anything, and when I logged back in the chats I attempted earlier to send are gone like I never tried to send them

  • Shauna Wilson

    None of my snaps are sending 🙁

  • Vlad

    I can’t sent any snaps to anyone and whenever I try to send it displays “try again”. I uninstalled it twice but still it’s not working. Is anyone facing the same problem?

  • Tatantulalovr

    Snap isnt letting me send snaps like ill send it and it will say like error and all that

  • Vlad

    I can’t send any snaps to anyone and it keeps saying “Try again”. I have installed the app twice but still it didn’t work. Is anyone also facing the same problem?

  • Rissa

    I can’t send chats to people but I can view my story and send pictures

  • Faith

    HELP!!! ALL THE PICTURES ARE SENDING, I AM ABLE TO POST TOO, BUT WHEN I TEXT IN THE CHAT THAT RECEIVES BLUE SQUARES THEY WILL NOT SEND AND IT WILL SAY “SENDING” OR NO INTERNET CONNECTION OR COULD NOT SEND

  • Kendra

    I can’t open any snaps, and I can’t send any snaps.

  • Shemicka

    I can’t see any snaps at all. I am able to still send snaps to people though. All I can see & load is the discovery section of snap..

    • Shemicka

      I also deleted the app twice, and tried to refresh my feed with WiFi & with LTE

  • Mardi

    My snap vidoes wont sent, and wont let me resend them. They remain gray and I can’t do anything except delete them.

  • Alex

    When i click on a story it sometimes loads, and sometimes just does nothing. When it sometimes loads i click play and it goes black, loads and skips the entire story. Help?

  • Alyssa

    Wont let me open chats or stories. Also just freezes and says snapchat Is not responding?

  • Kokhui

    When I view people’s story, and then I decide to log out it makes me restart everyone’s story which is really annoying since I have like 400+, why does this happen?

  • Danny

    I cants see any of my friends story’s at all and mine won’t post

  • Eric

    I just updated my Snapchat today, and afterwards it won’t let me see any stories that have been posted in the last 24 hours. I thought updating the app is suppose to make it better, not worse.

  • Louisa

    My Snapchat Memories (videos) keep loading but do not play

  • Louisa

    My Snapchat Memories (videos) keep loading and don’t play. Is this general?

  • Bougie Grand

    Snapchat won’t upload my videos properly. They video is slow and the sound is chopped and screwed

  • Caddy

    I can’t login to my Snapchat, it keeps saying my password is wrong and I’ve reset it about 20 times now. Plz send help I have so many memories!!!!

  • Maya Jourdan

    My snaps previously saved snaps on my memories won’t load? I would be crushed if I couldn’t see th we videos again.

  • Ann

    I can’t even see some of my friends stories period. Like it’s not showing up at all even though they just told me they posted. It’s really bothering me, Bc one of the users is can’t see their story at all is my boyfriend. fix it already.

  • Christina

    Snapchat is saying my password is wrong. I’ve reset it, deleted app and made a new password and still no change

  • Cassidy Kolii

    My Snapchat Isn’t Showing Who Viewed My Story

  • Kyra

    Evenrytime I try to post on my story, it says “sorry! This snap can’t be sent.” It’s it’s been line that for months. I tried updating to iOS, I’ve tried deleting the app then reinstalling it, and I’ve tried logging in and out and nothing seems to work. Any help will be appreciated.

  • Rebekah Alexander

    It shows how many people viewed my videos, but the eye icon isn’t lit up and I can’t click on it to see who viewed it.

  • Alex

    My snap won’t play any videos

  • Adele

    On the snapchat stories, it’ll swipe up to watch the video and for me it will just come to a black screen and load forever. It’s like that for every single video and it’s annoying because I can’t watch anything.

  • Macey Jones

    My snaps won’t send to an individual. It keeps saying tap to retry…its been saying that for past 2 hours…

  • Ayana

    I tried to post a video to my Snapchat, it showed it was sending and then I open the app later and my stupid video doesn’t even show up anymore! and I didn’t save it! what the heck

  • Margaret Philippon Bruch

    I can’t see my own stories now, just says “tap to add to your story”

  • Gabriel Y Crystal Diaz

    snapchat wont send my messages in conversations… also i receive messages open it but then it shows again that the message is unread. as if i never opened it….. grtting pretty annoying. i try re sending my messages and it takes for ever foe.message to actually go through.

  • meghanalmanza9

    my snap won’t load and i logged out and back in and none of my conversations are there nor storied. and i deleted it and got it back and it’s doing the same please help!

  • Cynthia

    I had like 40 snaps trying to post to my story from a show I went to last night and now they’re posting in random order so everything is out of sync and I still have 16 snaps that wont post at all, as well as personal snaps sent that won’t go through. What is up?

  • marissa

    I can’t post anything on my story

  • Jessica Ruth

    When someone send me a message with my snap included, I can’t see which snap they are commenting on.

  • Aldajani

    I am unable to send snaps to OurStory, it keeps saying “Sorry! This snap can’t be sent.

  • zainab dashti

    Can’t view my friends stories they wont show up

  • Preston Burns

    I can’t view all my friends stories, only 6 of them.

  • Cutycutiequeen

    My friends cannot watch the video I sent to them, they said its always frozen everytime I sent video but picture are fine.

  • Julie

    Can’t see stories of contacts I follow

  • Jasmine

    I sent a Snapchat days ago to a friend and he opened that same day but it’s now saying he opened it today and I never sent him another Snapchat.

  • Joseph Brooks

    None of my videos are posting to my story.

  • Selena

    My snap stories won’t load (2days) but can send and receive snap chats.

  • Eleanor Bell

    Mine is doing the same thing too! So annoying and it’s stressing me out!

  • Christian

    I can’t log in at all it always says that it was the wrong password even i put the right
    password wth

  • Amber

    My normal Snap Chats send, my Snap Chats I send in my group Snap WON’T send. I receive them just fine.
    I’ve tried logging out, shutting down my phone, slamming it on the ground. Nothing.

  • albra

    idk why but i receive some snapchats late af of sometimes they don’t appear on my phone at all this needs to be fixed asap

  • Danielle

    My filters do not want to come on. What should I do?

  • Brittany Michele Muirhead

    Snaps keep saying “sending” and I’m unable to send all of the messages at once

  • Beth

    My snaps to Our Story haven’t shown up for a few weeks now.

  • Kimberly Rego

    It won’t let me sign in. It keeps telling me to reconnect which i have been doing all night & restarting my phone & I tried deleting the app a few times & downloading it but it still doesn’t work?

  • lauren

    My chats will send easily but it always say I have unopened chats and none of my snaps will send, will lose all streaks

  • Ventresca Tashaé

    my stories won’t load and whenever i post certain snaps they don’t appear on my sorry period

    • Lakendra Cousette

      A couple of my stories just disappeared after uploading it

  • A’Lona

    It’s making me beyond mad that every time I watch someone’s Snapchat story the majority of their snaps are just black screens. This has happened with every story I’ve watched. FIX THE ISSUE!

  • alex wells

    all of my videos whether they are from my camera roll or memories are sending really weird. they either post on my story in slow motion and sideways, or send sideways. please fix it, it’s getting on my nerves.

  • Nathan

    Can not save pictures into the chats with friends

  • Lee fitz

    I can’t go to my settings and everytime I try to and swipe down on the photo section on Snapchat it just takes me to the place where you search for events

  • Stef Rock

    Can’t load any videos to story or sent separately.

  • Sophie Christiana Valentine

    my friends stories will not show, some do but others don’t.

  • Allison

    I changed my privacy settings to “everyone” and yet, only the people I’ve added as friends are seeing my story..

  • Nelva Forvil

    My stories won’t show and other people stories won’t show in my feed it’s like I have no friends on Snapchat. How can I fix it?

  • Gisell

    HELP ! Snapchat says incorrect password when I try to log in, I’ve reset my password for Snapchat over a dozen times and I’ve tried to log in from TWO different phones and nothing. It’s been 2 days. Someone help me

  • Michael Thai

    same

  • Sheila

    My stories won’t load!!! Some will and they other won’t!!!!

  • Mira Nouwens

    I have the Same issue. Already deleted Snapchat and downloaded again but it still does not play any videos

  • niki

    snapchat keeps saying my snaps are unopened when they have been opened?? still says delivered from 3 days ago but i know they opened it already and i tried deleting and reinstalling. whats going on?? why won’t it tell me when people open my snaps!!!!!

  • Trisha

    My friend emojis won’t change, people have made it on my best friends but still don’t have the emoji…

  • Bailey

    My Snapchat will not play any videos. It just shows a frozen picture of the video

  • Ebeny Mitchell

    It’s actually really pissing me tf off. I have deleted and downloaded it several times because it won’t play ANY fuckig videos. It just shows pics and all the videos are fckin frozen

  • Kia Anise

    I can’t view my story. It’ll say loading, but doesn’t go as far as that. I also can’t record anything because it’ll say “cannot record”.

  • Me

    I tried to send a video and it didn’t send, instead it has an exclamation mark. Now I can’t open those peoples snaps! I’ve tried to open their snaps and “Tap to try again” to send the videos. It’s not working.

  • Kwadwo

    Cant load my stories

  • Kasey

    My vids wont upload from gallery or memories and when they do they are fliped upside down and blury! 🙁 i can only post pics now. Ffs snapchat fix it! 3 days now. Cant seem to contact anyone at snapchat or any kind of tech help line 🙁 very frustrated and dont know what to do. Ive uninstalled the app 6 times and still nothing. HELP!!

  • JustJess

    Can’t add anything to my story…? It says posting then the snap just disappears

  • Vayla

    Fix this shit g like I’m really getting mad, thanks.

  • Onisha Luke

    I thought it was only me having this issue!! The app keeps freezing and just closing on me! It’s so frustrating cause it’s been like that for that past day or so! I can’t even view my memories because it keeps freezing! Omg please fix it!!

  • Sophia

    Whenever I click on the app it closes and goes straight back to home screen . I’ve deleted it , restarted my phone even made a new Apple ID and nothing has changed !!

  • Carolina Wu Chen

    if i lose my streaks my friends will kill me

  • Michelle Hicks

    Will not play videos in other peoples stories. Or freezes completely and or crashes

  • Chandra Walker

    When will we be able to use Snapchat again? Ugh this is horrible

  • Ryan Farrell

    It was crashing every time I tried to click anywhere on the app. I Force Quit the app and restarted my device and the crashing stopped, but now it won’t allow me to post anything to my Story. Anyone else not able to post?

  • gabe

    i cant view other peoples stories it crashes when i try to view them

  • Evrett Rachow

    UGH!!!! THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME!!! YOU THINK SNAPCHAT WOULD HAVE FIGURED OUT HOW TO FIX THE ISSUE BY NOW

  • Kristina

    Keeps crashing when trying to view stories or chat logs

  • Kristina

    Keeps crashing when i try to view stories or chat logs

  • Gabewilde120

    Snapchat will crash whenever I open it, this is starting to make me angry, please fix this

  • Ben

    I open the app and whether I wipe left or right it crashes so I can’t view stories and check or send my snaps and it’s super irritating.

  • Calisa T Nickelson

    Same Issues here…

  • Arianna Spencer

    Fix this stupid issue now Snapchat! I am sick and tired of having to come here and post about the problems I’m having every month.

  • Haley

    It says I haven’t opened chats but I have and it won’t post what I want to upload on my story

  • Grace

    Whenever i go into snapchat, i get an “error could not refresh” message several times. I cant view snaps, use snapmap, send snaps, use filters or anything. I can only add snaps to my story but they dont upload. Its been like this since yesterday, and i’ve tried rebooting my phone and re installing the app several times. Please help!

  • Mykell

    Some of my snaps won’t load in my memories. They are blurred and will not play. Please fix this issue

  • Elvis Press-lee

    I posted a video on snapchat. I got a notification that it was posted and I can see it on my feed. However I cant open it. When I open it closes immediately.. I can see that some of my friends have seen but since I cant open the snap I don’t know who exactly has seen it so as ask if it opened or not.. first bug ever that experiencing this am confused.

  • Sionainn

    I can send messages and stuff. The thing is when I receive a message and have already read it the notification stays there. I click onto the chat and their message is still there and the iOS keyboard is there but you can’t type on it, you have to click send a message and the actual keyboard then pops up…

  • Bekki Templeton

    It’s letting me send snaps and messages, but when it comes to videos keeps saying failing to send been like that for nearly an hour

  • Bekki Templeton

    It’s letting me send snaps and messages, but when it comes to videos keeps saying “failing to send” been like that for nearly an hour

  • Seth

    I got a message from a friend which I didn’t read but he got a notification I read the message. Been happening for over a month now that random messages disappear, get marked as read, or even just don’t arrive at all. Its getting annoying!

  • Andrea

    My snaps are taking forever to send

  • Andrea

    When I send a snap it takes forever to send

  • Reem Alhalbouni

    I uploaded snaps from my camera but there was no internet but when I tried to upload them with internet it kept saying failed to upload, till it finally worked but no one can see the snaps!!!!! Whhyyyy

  • Reem Alhalbouni

    Me too and when finally uploaded no one is able to view them!!!

  • Charlotte

    My snapchat won’t let me send any messages but it loads stories

  • Danielle

    I’m trying to upload to my story but it says “Failed to send” :/

  • Darren

    I can’t send chat messages but I can refresh stories wtf

  • Jacob Antoun

    I have the same issue

  • David

    I’m having trouble loading my own story and viewing the photos. Keeps disappearing when I click on it.

  • Bree

    My snapchat is saying “Could not refresh” with my personal snaps but I’m getting every ones stories. Kinda frustrated.

  • Maria

    My snapchat keeps constantly logging out on its own and I know for a fact that absolutely no one knows my password. Today, it did this and now only about 8 stories are appearing when I have about 100 friends and I know that there were many more stories

  • Cofey

    Unable to record past 10 seconds , stops at the 10 second mark

  • Nakia Jpayne

    my snapchat has not been working for the last couple of days. This has been bothering me because i have tried so many techniques to try to get my snapchat to work again. The problem i’m having with my snapchat is my friends snapchat stories are not showing and also it wont let me refresh the app. I really hope that snapchat can fix this problem soon because it is really upsetting me. If anyone knows how to fix this problem please feel free to email me @ nakiajpayne@gmail.com

  • Macho Camacho

    I don’t know if it is just me, but I can’t see if/which people viewed my story.

    • Reem Alhalbouni

      Me too

  • toby eze

    I got a message from a friend..went into snapchat to see it n didn’t see anything..that message was important and it got deleted without me seeing it..main reason why I don’t use it as much…

  • I can’t see my friends stories at all. They also don’t appear in my friends list.

    • Nakia Jpayne

      thats the exact problem im having if you ever find out how to fix this please email me @ nakiajpayne@gmail.com

  • Julie

    My friends stories aren’t coming up

  • RovkyMate

    Literally for like a month i cant watch videos my friends send me. its shows just a picture and the audio is playing but the video aint playing. fix quick please

  • Alea

    I get the notification for a snap but I go to check and it’s not there. I tried resetting my phone to see if that was the problem but it’s still the same.

  • Lydia Decker Knox

    I get video snaps but all I can open is a picture, the video won’t play.

    • Zach

      Same

    • RovkyMate

      i have the same problem for like a month now…

  • Keira Makin

    My snaps arnt sending to one person, does it affect text messages too? Cause i dont think my texts are sending to the same person

  • Cara

    My msg to one specific person is showing as unread, yet when I swipe in to it, it’s no longer there which means they have read it! Why is it still showing as unread??

  • Gabe Gray

    My snaps wont send to one person

  • Andrea Brill

    My chats won’t send to one person but will send to everyone else. Helppp. What’s going on?

    • Char

      Mines the same

  • Andrea Brill

    Mine is doing the same thing

  • Misty

    Can’t send Snapchat to one specific person. It just says “failed to send try again” Any suggestions?

  • arjan van tongerlo

    My snaps won’t send to one specific person, any suggestions?

    • katelyn.barnes6

      Don’t panic! Snapchat are fixing it because I have the same problem. If you send the person a picture with a caption explaining what is going on then that will send. Just not messages.

    • Andrea Brill

      I’m having the same problem

  • Kat

    I can’t send messages to one person in my contact list

  • Rose

    Messages are only sending to some people and not others. Iv changed locations, used wifi and I have cell service but some messages just won’t send. Iv tried deleting and re-adding friends, clearing convos, re-downloading the app, logging back in, and restarting my phone :/ iMessages and internet are working fine. Snapchat is not. 8/3/17

  • Elsie

    snapchat not sending any of my messages.. help!!

  • Jessie

    I can send messages to everybody besides my Snapchat “BFF” aka red heart, which I obviously snap the most!

    • katelyn.barnes6

      Don’t panic! Snapchat are fixing it because I have the same problem. If you send the person a picture with a caption explaining what is going on then that will send. Just not messages. Xxx

  • ella

    i can’t send snaps to one specific person(my number one best friend) and he can’t send them to me.

  • Vikki

    Snapchat won’t send my messages to one of my friends and it shows my messages as unread but they have been read!! My snaps seem to go to other friends! He can message me but I can’t reply!

  • Breana

    I won’t load anymore

  • Breana

    Won’t load

  • Breana

    I try to send a message to one friend and it won’t go, but I can send messages to all of my other friends perfectly fine

    • Megan

      Mine is doing the same thing

  • Roy Smith

    None of the videos on my story are loading as videos, just awkward blurry images.

  • laken

    i took a video 3 days ago & went to post it on my story but it wouldnt post & i lost it. so i then remade the video and saved it then tried to post it and still nothing. i went to check my camera roll & while all my other videos and pictures save there this one didnt. still 3 days later and i cant do anything with this video. i also tooo 3 more videos just like it & those as well will not save nor post.

  • Veronica M.

    My Memories are not loading

  • Ghhsfv

    My friends stories won’t load

  • Ghhsfv

    My friends stories won’t load or show up it just shows blank

  • Porschea TheHost

    I have a video in my camera roll and it won’t allow me to upload it to my Snapchat story . Why?

    • Erica Montgomery

      Exact same problem since yesterday. Only one video won’t upload

  • Hugo Sandoval

    It is not showing when people open my snaps, it keeps it as unread. But I know they read it, why is this occurring?

    • Jenny

      Mine has been doing the same for days now

      • Sam

        Mine has been doing that for a few days too . I’m worried it’s not showing me new snaps too. I have stories from last weekend that were opened but snapchat is showing me it hasn’t been

  • savannah

    it wont let me record videos. i tried uninstalling and reinstalling but still not working. any help?

  • Haley

    My story won’t post but my internet connection is not the problem

  • malika irfan

    it doesn’t let me show what i’m doing, how do i fix this?

  • Anthony

    I can’t add any new friends

  • Eli

    Mine won’t let me record more than one clip

    • Fiona

      same here

  • Craig Arthur

    I am having the same problem. How can we fix this?

  • Lauren Isaac

    I my camera roll isn’t showing all the pictures in memories under camera roll.

  • Dee

    My snap won’t let me see one of my friends snap stories. She and I can send personal snaps but I can’t see her public stories

  • Thai

    My memories won’t load, stories won’t refresh and it takes ages to send/receive snaps

  • James Skinner

    My friends messages won’t display

  • Aleesha Eubanks

    It won’t let me send messages

  • Miles Thompson

    My Snapchat @begreat.115 just started working

  • Raydriana

    It won’t refresh or nothing and when I send messages it sends my messages but I just can’t receive when ppl send me stuff need help asap !

  • Karla Kim

    Snapchat isn’t letting me upload my story it says posted and then a couple seconds later “cannot send” and deletes it.

    • Melissa

      Exactly

  • Sara

    Messages arent sending or recieving and my stories are down

  • Leyla

    My Snapchat is not letting me receive snaps. It’s also not letting people get my snapchats!

  • Shane Ravensdale

    Won’t let me send or receive text chats

    • Amber Ballard

      me too, my account says delived but i asked people and they never got it.

      • Sara

        same here

  • Alexis Mowl

    When I try to post to my story it says that it uploaded but I come back and it never uploaded. Also sending texts it doesn’t show up. Then receiving texts I get a notification but I can’t read it until later after it shows up.

  • emely

    I hate this fix it !

  • Nicholas Dixon

    Fix this shit

  • Jackelyn Carbajal

    Trying to post on my story and it says it posted but two minutes later I have to “retry” or it deletes itself. Guess I’m not the only one experiencing this

    • Amber Ballard

      same its making me mad

  • Sarah

    What the hells happening it’s so annoying it’s saying I’m getting snaps but notning there’s when I go in and can’t send or post to my story please fix this also from Ireland

  • emely

    I know ! Why is it doing that I’m getting really mad fix it please

  • Sarah

    What the hells happening it’s so annoying I need Snapchat my snaps won’t send or not receiving it comes up that I got a snap but nothing comes up fix this please also from Ireland

  • Sarah

    I can send snapchats to individual people, but when I try to post on my story or refresh other people’s it does not load

  • Braden Larson

    No one is receiving my snaps and i am not getting theres either. it says delivered. When i log out, they disappear as if I didn’t send any???

  • jasmine

    my only concern is my streaks, i sent streaks twice to my list and it just says previous notifications from hours before so i’m guessing they haven’t even sent?

  • DatBoyBryant

    It is only showing things from a hour and past

  • Qasim Munir

    not letting me post a story on my snap chat

  • Jessica

    I can’t post videos it post then then deletes them

  • Zoe G.

    It’s not letting me send nor receive texts, videos, or my streaks. Stories also aren’t loading.

  • Lindsey

    My Snapchat stories post but none of my friends can’t see them…. wtf

  • Brooke mcdowell

    It won’t let me see people’s story keeps saying wouldn’t connect and it says delivered when I send a message but I’ve asked friends and no one is receiving them?

  • Brooke mcdowell

    It won’t let me see people’s story keeps saying wouldn’t connect and it says delivered when I send a message but I’ve asked friends and no one is recusing them?

  • Blueberry

    Every time I upload a story, it shows it posted, then a minute later it says “failed to send please try again later” I click retry and it deletes! What in the world is going on?

  • Dom

    I tried posting to my Snapchat story and it posts and then deletes itself later on, I tried turning my phone off then on and I then tried deleting and redownloading Snapchat I now can’t see anyone’s Snapchat story’s

  • Charlie Leech

    Won’t let me upload to story, it says it’s uploaded for a bit then deletes itself, tried turning phone on/off and logging in out etc, also slow to send snaps, pls fix it

    • Ifra

      It does the same to me

    • Maddie Borgman

      same thing happens to me

      • Vito Saccone

        Same I just want it to be fix does anyone know when that’s gonna be

    • Ren Shimada

      Yup same

    • nothing here

      Same thing happened to me , has it fixed for you?

      • Charlie Leech

        Nah not yet, think it’s gotten worse aha

        • Amber Ballard

          me too

    • Mandy

      Same exact thing! I just tried to upload a story and it did the exact thing to me… I was like what the heck ?! I’m so mad

  • Kayla

    It’ll say it posted my story but about a minute later it’ll say “failed to post” I get messages late and sometimes blank texts. Can’t refresh to see who viewed either. When will this be fixed ? Asap please

  • Mia Hemingway

    Snapchat isn’t let me upload stories and it is taking forever to loads other people , what is going on haha

  • Katie Small

    My stories I post dont lod and all my friends stories won’t show oh I can’t even see if they posted something.

    • Ale

      Same !!!

    • Charlie Leech

      Same

  • Pluhgins

    I can send texts and such but wont be visually seen, they are just put off as delivered, however I can see there texts, not knowing if it registers for them but I know I can see them. So right now I’m sending snaps with text in them, that’s how you can talk.

  • Hailey Jay

    I can’t post a story, if I do it doesn’t tell me if anyone seen it then it just says “could not refresh” then says I didn’t post it.
    I’ve reset my phone, wifi, tried data, signed in and out of snapchat and it’s still like that.

  • Jaida Eison

    i can send and receive snaps but it take forever to load, and my stories don’t load or refresh

  • Heaven-Leigh Beaulieu

    I can upload a snap to my story but it won’t refresh to let me know who viewed it. Keeps saying “cannot refresh.” Also I get snaps/messages late. And some snaps are taking way to long to load, like nearly a minute. Usually they take 5 seconds for me. What happened to snapchat?

    • Hailey Jay

      The same thing is happening to me right now

  • Caitie

    Won’t let me add or delete form story

  • Jamya

    yes, my snapchat won’t show any recent stories. i kept refreshing, turned wifi on and off, and deleted and installed it again and it’s only showing stories from 45 minutes ago.

  • Bri

    Sent streaks and it shows half of it didn’t send. when i post on story it shows it didn’t even post. and i better not lose my streaks when i’ve literally tried everything.

  • Gianna

    My snap won’t save my messages , won’t load my stories & keeps logging me out for no reason

  • Sam

    i posted to my story and it says it posted but when i refresh it says failed to send. and i can’t get messages or anything ): please fix it .

  • Lia Meredith

    Snapchats are sending to story and I’ve tried turning my wifi off and on my phone and uninstalling and re installing and nothing is working.

    • Kayla

      Same as me. I tried everything i could. I disconnected and reconnected my router, uninstalled, shut down my phone and turned it back on. Nothing seems to be working.

    • Vito Saccone

      When is snap gonna work

  • Lucienne

    Mine wont let me upload anything to my story. 27.07.17

  • x

    bitch this shit won’t let me load SHIT i been sitting here i got no friends no life but it been an HOUR bitch i still got no snaps??? fuck is that

  • Aaliyah

    Snapchat won’t let me post anything on my story

  • Rachel

    Snapchat keeps randomly signing me out and I can’t few certain friends stories but Im not blocked

  • Kassie Lincoln

    Friend sent a video – says tap to load. It load s and says tap to view – when I tap on it it goes back to tap to load. Uninstalled/installed, turned off phone, don’t know what else to do

    • ellie

      this happened to me when i didn’t have a lot of storage, so i deleted a few things off my phone and it worked again. hope this helps

  • Patrice

    Saved my story, but now it’s not showing up in memories.

  • Michael Alexander

    I’ll send pictures, messages and videos. And my friends will view them, but snapchat won’t tell me they viewed my snap to them until about 4 hours or more later. It says delivered but unopened, but my fitness will text me saying they opened the snap

  • Skyler

    My snapchat videos from a concert aren’t loading. I have wifi in my hotel and Tammy internet is working. I’ve also cleared some out but none will still post.

  • Mel

    I can’t see who viewed my story or if they took a screenshot 🙁

  • Noelle

    Whenever I want to add a chat to my videos it says chat won’t be added to story, why??? Also when I’m watching stories half way through it freezes and goes blank !!

  • Gio Gobison

    I snapped a couple of videos then suddenly it didnt save after I shutdown my phone, also stories wont load.

  • Amy

    My Snapchats will load but as soon as I try to watch a video, either from my friends or on someone’s story, it stays still, stays frozen and doesn’t play.

  • David

    Videos aren’t loading. Ones that people send or that are on my own or other Snapchat stories are just frozen screenshots

  • Nathan

    Ordinarily there would be quite a few views on my stories, but lately there have been none at all. I asked a few friends if they could see my story and they told me they don’t see that I posted anything. None of my stories are visible. Why is this and how can I fix it?

  • Lisa Tahalele

    I send my boyfriend 2 chat messages. It said delivered, but when I open the chat I can’t see my messages. So did or didn’t he opened them?

    • Deb

      me tooo! its only with one person though!

    • Anna

      Same!

    • Jen

      Did you ever find out if he was receiving them? I’m having the same issue

  • Ashley Moton

    I can not see my stories or any of my friends stories.

    • Jacs

      I just can’t see my friends stories for some reason. It’s been like this for a week now.

  • Shelby

    Ever time I send a chat to one of my friends (and only that one) is says delivered but she doesn’t get it until four hours later. It has never done this until yesterday. PLEASE HELP!!!

  • Shelby

    Every time I send messages to one of my friends(and only that freind) it says delivered. We talk ALOT but it has never done that before until yesterday, PLEASE HELP!!!

  • Kim

    my stories will load but when i click to watch them it kicks me off

  • Jen

    My stories and snapchats have been trying to post for hours. I frequently end up with “failed to post” messages, even after trying to resend multiple times.

  • Brooke Mathess

    The stories will load but when I click to watch it, it kicks me off!

    • Layla

      Sameeee it’s so annoying.

  • Rachelle Serrano

    Friends are telling me they can’t view my story and the settings are set to “everyone” can view, so I don’t understand HELPPP

  • Samantha Grover

    Posted videos and photos of me and my kids at the beach last night and all of those are gone. I can’t see any messages from friends in our message feeds either, everything is gone…

  • Angie

    All my friends stories disappeared!

  • Tyler Lillis

    My snapchat stories only load and when I go to open a Snap it takes forever to load

  • Amanda

    I can’t see any of my friends stories anymore but I’m able to send them snaps.

  • Saila

    All my friends stories have disappeared from my list under ‘all stories’

  • Savannah

    When I try watching someone story it kicks me out of the app

    • Brianna

      Mine too

    • Maiya

      Same for me!!!

  • Zoe

    Every time I go to watch a story my Snapchat goes directly to the home screen. I’m able to send and receive snaps but I can’t watch any stories

  • Bella V. Taylor

    Omg I’m having the same %$!&#! problem and it’s with my #1 friend!

  • Liam Rothwell

    Snaps won’t send to one person but will send to everyone else

    • Kobi Benlevi

      SAME

      • Jessica P

        Same!! Driving me nuts

        • pooja

          omg same! apparently we can still send pics tho

          • pooja

            still dying tho

    • Bella V. Taylor

      Is yours with your #1 friend too?

      • Anna

        Me too

  • Britney

    Every day when I send streaks, it won’t say that my friends see it until like 8 hours later when they usually read it earlier than that. When I get off my snap most all of my conversations are deleted when I get back on snap. My camera will freeze when I try to take a picture. & my snap is just really messed up. I tired uninstalling it then reinstalling it. I tried logging out & logging in. I checked my storage & I still have a lot left. Nothing is working. I tried everything I could think of.

  • Omer Bashir

    Videos dont work and neither can you make a video

  • Bertil

    I cant record videos atm. I could last week. I’ve tried reinstall and make room on my phone. Nothing working

  • Ak

    I can’t see any of my friends stories. Like all of them disappeared after I opened the app again. But like 5 minutes before they had all been there. This happened a couple days ago and I thought it was just me

  • Ak

    All my friends stories go missing when I opened the app but they had all been there a moment before when I had checked the app

  • Ashley

    That is exactly what is happening to mine!

  • jessica

    None of my friend’s stories are showing up. Not even under all stories.

  • Jess

    Only shows stories from the past hour or less. Also can’t rewatch stories I have already seen. Sometimes it even says there are no stories to watch.

    • Kelli

      Same problem here

  • Jess

    Snapchat only shows stories from the past 30 minutes to an hour and it doesn’t show any of the ones I have seen.
    Please get this fixed asap

  • Jess

    People would send me snaps and I wouldn’t receive them until hours later. I would get the notification when they send it but I wouldn’t see it.

  • Habiba Diaf

    The videos won’t play, and when they do, i can only see a few then it stops. The other day, my whole phone shut down.

  • Edgar Garcia

    Snapchat won’t update the emojis on my best friends list, it won’t show the snapscore on people who have added me even though they did, and my streaks dissapear and reappear

  • Ornina David

    My streaks are all disappearing even though I sent snaps and the other person can still see we have one, I’m loosing them when the other person can still see ours??

    • Britney

      this same thing is happening to me

  • Christy

    the app will say i don’t have streaks with some people and then once i send a picture to them it comes back…. it also says that i have the hourglasses even when i know i don’t and these problems are causing me to send photos a million times to each person to make sure streaks are still even there

  • MsGreen

    I keep getting logged out for no reason. First things disappear, I can no longer see memories or my friends stories or past chat names then it logs out. I log in and it happens again and again

  • peter

    The my stories on my friends list wont load, and if they do it only shows up for 15 minutes

    • Chris

      Same here

  • Trevor

    I can only see a few stories at a time and after I watch them I can’t see them anywhere. I think it started after I updated to 10.12.1 (iPhone)

  • Lula Neely

    friends stories pics disappears on their own whats wrong ? please help

  • G

    Only shows stories in the past 15 mins then they disappear

  • G

    Only shower GN stories in the past 15 mins then they disappear

  • G

    I can see someone’s story, but after I see it it disappears and I can’t see it again

  • Lula Neely

    same with the stories whats the problem how did i fix it only shows 1 friends story then its gone

  • Mell

    Only about 5 stories are showing (the ines that posted since I last checked) all the other ones went missing overnight…

  • Mell

    I only see 5 people’s story (the ones that added new ones since I last checked) all other stories are gone…

  • Bree

    Sometimes one of my snaps on my story doesn’t let me load for me to see them/view who’s seen it ?

  • Montana

    Its saying that i have no internet connection but i can still send snaps and recieve them and see stories. It just wont let me in my eyes only. How can i fix that?

  • Tala Ali

    Can’t load videos of any length from the camera roll. First it says “sending” then says “sending failed”

  • Me ayeee

    So usually if I’m doing something I won’t use snapchat for a couple of hours and when I click back on the app I have to re-log into it. Then when I swipe to see stories everyone’s story disappears. And j have a lot of people who post on there.

  • Haley

    Won’t show past stories. Only shows the last few ones then they disappear after 15 mins

  • Hanna

    It won’t let me vie anyone’s story. I’ll see it in recently updated and after that it will disappear even though it has only been about ten minutes since someone has posted it

  • Shun Zarah

    A friend of mine’s Story keeps Showing up as “Recently Updated” even though I’ve already viewed it 4 hours prior. Very peculiar indeed.

  • Davis

    Have lots of friends on snapchat, but only 10 or so of their stories are showing up. Cannot view all my friends’ stories!

  • Arianna Spencer

    Keeps closing out after I updated. Like I can use it and all, but it will close out when it starts acting up sort of

  • Kayla

    My Snapchat will only show stories that were posted within the last 30 minutes. I can only see about 10 friends at a time when I have over 200 friends.

  • Antonia stahnke

    My Snapchat is only showing me recent ones. More than half my friends are not there

  • Antonia stahnke

    My Snapchat is only showing me recent stories it’s missing over half the people I follow

  • Ed

    Same here!

  • Lena

    It’s not showing all the stories anymore….just the ones in the last 15-30 mins…

    • Hanna

      Same problem

  • ejh @iastate.edu

    Same as everyone’s, stories aren’t showing after I read them as if everyone deleted their stories

  • Abby

    Only showing me friends stories posted within the hour. None before

  • Cosh

    My story isn’t loading to allow me to view it

  • Brandon Banner

    It’s not showing all stories anymore. Just 4 stories!

  • Lauren

    New snapchat stories will show up but after I’ve watched them they disappear and out of all my friends I can now only see one story? I don’t really want to have to delete and download again bc there should be an update to fix this bug

  • P.antonio

    Mine will only show stories that were posted recently, i cant see any of my friends stories from last night.

  • Ellen Mun

    Stories don’t show up and I intend to reinstall it but I have a few streaks will they be gone?

  • ally

    my snapchats i send to my streaks arent sending to everyone even tho i select everyone

  • Paula

    I keep getting logged out. Please help

  • Paula

    Mine keeps logging me out for no reason. Help

  • Evelyn Torres

    Same
    That happend to me the other day I go on the Snapchat app on my phone and that happened then all my friends stories were gone and yesterday it logged me out again but that’s it I haven’t had more issues but I thought my account got hack

  • Bryce

    Yes! I can’t see anyone stories unless they are posted in the last 10 minutes. And it’s only the friends I have snap streaks with, I can’t view ANYONE else’s story and it’s getting very tedious. I’ve updated snap, force closed & re-opened the app and it’s still the same issue.

  • Laina Dixon

    Stories won’t show unless they are within the last 30 minutes. And I’ve reopened and closed many times

  • Kat Xland

    Snap stories not showing, only ones in the last like 30 mins and even some of those disappear after closing and reopening.

  • Faina

    I was just casually snapchatting and my phone died, I charged it and when I clicked on snap it had logged me out, then when I logged back on all the stories were gone. Next I turned on and off my phone and it logged me out again. I’m re downloading the app now…

  • Ruth Fuentes

    All my friends stories are gone, only the ones they loaded in the past hour show up, anything before that is gone

  • Vicki Ysla

    Snap stories are not loading at all.

  • Aisha Ali Tabarez

    Cent send snaps. It has been trying to send since 9:44 pm last night

  • MO☆BEAST

    pictures upload but videos don’t, log of, refreshed it and it still won’t work

  • Angelica

    Yeah none of my friends stories are loading either

  • Caylen Armstrong

    Same problem as everyone else, out of about 300 friends only like 5 stories are showing up. I updated it yesterday though and it wasn’t like this until around 8 this morning.

  • Kelsey Lemley

    None of my stories are showing up either. Out of like 150 friends there’s one story to look at. What happened? My Snapchat just updated this morning, it wasn’t like this 6 hours ago

    • Trista

      Mine was just doing the same thing! I deleted the app and redownloaded it which fixed it now I can see everyone’s story.

  • Chantal Mabel Jane Dyke

    None of my snapchat stories are showing? Updated with the new update and now it isn’t even showing I have any stories.

    • Martina S.

      Same! I’m freaking out

  • Art3mis

    Won’t show any of my friend’s stories, no idea if they see mine

  • Allisoncross01

    All my friends snapchat stories just disappeared it only shows a few recent updates but all the ones that are normally by name at the bottom are just gone… what happened?

  • Jake

    only showing like 10 of my 100 friends snapchat stories. please fix!!!

  • fatema21

    please help

  • fatema21

    when i post stuff on my story it’s just dissappear and say opps it’s something wrong please try again later

  • m

    nobody else’s snapchat stories show up on my story’s pages

  • Amelia

    Not letting me view my videos or save them.

  • Vero

    My ‘our story’ won’t show up on the map even tho it says it suppose to be on there. And the 1 time I did get 1 to post, I deleted it from our story but you can still see it on the map?

  • Malia Amore

    Only mainly my friends
    that I have added back are viewing my story. People I don’t have added aren’t reading it but I have it set so everyone can view my story. Please fix this

  • Leah

    It won’t let me send anything but I can view stories. I’ve deleted Snapchat & relogged in but it’s still not working. Please help.

  • Haylie McCandlish

    Omg, when i post stuff on my story, it just disappears 5 minutes later, and i dont know if my friends can see my story or not im just so confused and it is bothering me so kuch much, HELPPPP!!!!!

  • Gisel

    I post something and it deletes a few minutes after I post it. And my story isn’t in order so some of my recent posts get deleted first.

  • Niki

    Cannot send a chat using my story option only by selecting from contact list

  • Niki

    I can’t send a snap using my story I have to select friends from my list. Why?

  • Nicky Collazo

    I can’t save My Story! I am freaking out

  • RH

    I can’t see most of my friends’ stories. My daughter is one I can’t see, even though she has not blocked me. I’ve tried deleting and reinstalling the app but it hasn’t changed anything.

  • J

    My Snapchat isn’t showing everyone who has viewed my story. I usually get over 500 views and now it’s saying 8-15….

  • Matthew Guest

    Can’t send videos to my story!

  • Vishika Rijhwani

    My snap stories aren’t opening. I uploaded my videos but haven’t saved it and now they aren’t loading.

  • lanky_hooper

    My SC wont upload any videos its not allowing me to send videos to anyone either ive tried uninstalling the app and even restarted my phone a few time bt nothing seems to work help me please

  • Ariana Cudby

    Mine keeps freezing whenever a friend has a video on there story I’ve tried re-downloading and updating but nothing will work? Wth is going on!!

  • Jason Merkel

    I’m trying to upload a video from my camera roll and everything except that video will show up, Help me!!

  • Jeff

    Why can’t snaps be saved to my device with bitmoji, filters and texts on them anymore? It only saves as a plain photo now without snap filters etc…

  • Ashley Ohorodnik

    My videos that were working last night on my story are only showing up as pictures

  • Jackson Mitchell

    Still can view everyone’s story except 2 people. Wtf Snapchat

  • Chamour

    Wtf is going on snapchat?? My stories erase, my views have went down alot, everytime I send something it’ll say ‘just now’ for about an hour. Fix this

  • Marshall Matters

    I couldn’t view someone’s story the other day and I posted something on “our story”, it posted but dosent doesn’t show up in a search… it did the first time but not the second time

  • Allie

    I need help on my Snapchat I’ll try to upload a photo to my story and then Snapchat log me out what do I do what does this mean

  • Luc

    I haven’t been able to see anybodies stories

  • Rosie

    Same as Ashlee smith

  • Ariana Whitbeck

    9 different peoples snapchat stories wont load, says due to poor connection but other stories load perfectly fine.

  • Kenna

    I haven’t been able to view three people’s stories for almost the entire day now, because they won’t load. Everyone else’s stories will load, but those three won’t. My wifi is fully connected, I even tried resetting it, and it did nothing. Even when I turn off my wifi and use data it still won’t load.

  • Anthony Salazar

    My stories will just not load and my wifi is full bars and they won’t load

  • Ashlee Smith

    I haven’t been able to watch one person’s story the past two days, but I can watch everyone else’s stories on my snapchat.

    • Jackson Mitchell

      Same problem for me Ashlee

      • mel

        same

  • kierstin

    five people on my Snapchat stories aren’t loading. It’s not my WiFi or data either. I hope this is fixed soon because it’s really bothering me.

  • emily

    i can’t view anyone’s stories and it only says 5 people have viewed my story when i get 50 views a story idk what is going on but snapchat please fix it it’s annoying.

  • Nairobi

    Everyone’s stories except 2 people aren’t loading.

  • A

    Everyone’s Snapchat stories load except for two of them.

  • Marwa Saleh

    Two of my friends story won’t load and the rest are loading what happened?

  • Jackson Mitchell

    I can view everyone’s stories except 1 person and it says check internet connection but I’ve been at full service. I can send and receive snaps from them tho

    • GabeR809

      Same

    • Sydney Tiara Johnson

      Same

    • Juan Mellin

      Same Jackson Mitchell, but I can’t see like 3 specific people

    • Ty Shults

      Same did u figure out what it was ?

    • Ty Shults

      Did u figure out what was wrong

    • Jackson Mitchell

      No I haven’t figured it out. I’ve uninstalled the app and reinstalled. I’ve unfriendly Ed and readded the person but it’s still doing it. I’ve also disconnected my wifi and tried to load it on LTE but nothing

    • Jackson Mitchell

      That’s my problem too

    • Jackson Mitchell

      It’s frustrating cause out of all the people’s snap that I can’t see it just happens to be Bae

  • Lynnette Dalle

    None of my friends Snapchat stories will load I thought it was my wifi but it’s not.

    • Peaches

      Same

  • Sammy

    People can see the videos on my story but I can’t see 10 other people I follow stories

  • Diamonte

    some of my friends stories wont load

  • Daesayhae

    Yea me too I can’t view certain peoples story like it won’t load

  • Logan Elliott

    i have 1 single friend that i can’t view the story of, everyone else’s i can view

  • danata

    i cant see like 5 or 6 different people’s stories, they wont load like their name stays gray and wont show them

  • Jennifer So

    Only three of my friends have stories I am unable to view

    • Marie

      Same it’s bugging me!!

  • Alijah

    Snapchat is really down! I keep refreshing and I can’t watch peoples stories it loads and then it says can not connect. Then I logged out and it still said could not connect and I deleted it and installed it and the same result happened. I waited a little and I was able to log in but the same stories were still not loading.

  • Chelsea Carothers

    Certain friends Snapchat stories won’t load no matter how many times I click on them to load. But everyone else’s stories will

  • Mac

    literally everyone’s snaps load except two. I asked if anyone is going through the same thing and like 5 other people say they’re having the same problem

  • Sidney

    It won’t load snapchat stories.

  • Kaaaaa

    I’ll post something on my story and then moments later it erases . Like bruh ….

  • Lala

    Snapchat is seriously down my snaps can’t be seen or my friends, my friends are recently snapping me and I can view anything it won’t pop up but notify me.

  • Trinitie

    I can’t add things to my story, but I can send snaps and view other people story

  • Tina G Cornelius

    I wasn’t able to add friends. I logged out and now it won’t let me log back in. It says check internet connection. I’ve tried several wifi connections and none work.

  • Kiki Faith Lawrence

    Mine don’t even let me go to settings, or even go and add a friend.I can’t even see the little yellow box with my bitmoji on it when you swipe down. I do not have that option it pops up something totally different.

  • Eirik Bøe Wethal

    all videos i send is black for the people receiving

  • Bob Bobman

    My snaps say they send, but no one receives them, and I’m not receiving snaps. Been happening for about a week or so.

  • Sara Mae Wilson

    It says only like 3 to 5 people view my story and I have over 100 people on Snapchat but I know other people are seeing it than what it is showing me.

  • Kate

    I can’t post a video to my story

  • Kelsea

    Me and my friends are sending eachother snaps but they don’t show up. we can talk in chat but when we send An actual snapchat neither of us receive them

  • Lana

    I can’t view snaps my friend sent me from days ago. Smh

  • Kya

    Snaps won’t show up yet I get a notification

  • Crystal Monique

    Not showing views on snaps

  • Lysssss

    I can’t see the majority of my friend’s stories, maybe 2 at a time will pop up. I’ve uninstalled the app, tried updating and everything but nothing works.

  • NiDea

    Why are my friend’s video snap stories only showing up as black screens? I can’t open or see them at all. I can’t even load my own video stories either. Is anyone else having this problem a of today?

  • NAIROUZ WADIDI

    All sanaps frozen.

  • Slagathor 2974

    Friends stories disappearing

  • Jae

    My friends stories disappear and I do not get the option to what them. This is the second time it has happened.

  • Crystal Yi

    I can’t see my friends’ stories

  • Arianna Spencer

    Keeps crashing seconds after it’s opened TF Snapchat >:(

  • Ryan

    Friends stories load then disappear. Just got the pixel. Is this a common issue?

  • Kori

    Uhmmm is it happening again?

  • Sanjanalove

    Yaya

  • Mya Kindle

    It’s fixed!!!!

  • Payton

    My snap just started working again and I just waited and when I opened it it was back to normal

  • Catherine Mafi

    It’s back on now guys. It’s working for me now.

  • cam

    They fixed it guys! Y’all can stop freaking out now smh.

  • Bit of this Bit of that

    If you a freak add me: browneyedboyyy

  • cam

    Should be fixed soon 😉 snapchat always fixes problems quickly! Just glad it’s not only me!! 🙂

    • Bit of this Bit of that

      What’s your sc

      • cam

        Camrynnrussell

  • Rickey

    It’s back yay, add me rickeyekcir

  • Haley Wilson

    add me : slay.cx

  • ani.xvi _

    I hope this issue is fixed by tomorrow morning. I feel so annoyed

    • Sanjanalove

      What do we do??

    • ani.xvi _

      Wait, it’s working now tf

  • Felipe Assuncao Thomaz

    It’s working now

    • Miacheal myers

      HOw

  • I honestly can’t

    GUYSS ITS WORKING NOWWW

  • Ayanna

    None of my Veiws or anything is showing !!! And my Snapchat won’t refresh!!!!!

  • Tedo

    Can’t see my story or my friends story wtf

  • Maya

    Guys mine just fixed itself go check to see if yours is too

  • Haley Wilson

    it’s working for me now

  • Bit of this Bit of that

    Add me anyways : browneyedboyyy

  • Mya W

    It’s back on

  • I honestly can’t

    DOES ANYONE KNOW WHEN THIS SHII IS GONNA GET FIXED. ITS GETTING ME FUCKIN TIGHTTT❗❗

  • Teresa Okundaye

    Wtf I delete the app and logged out a trillion times what’s going on

    • ani.xvi _

      Trust me. It’s so piss taking. I don’t I understand why they have to do this now wtf

  • Yuleimi Ramirez

    My stuff won’t show up and it’s pissing me off

  • Ziea Louise Brown

    This is so annoying it won’t load

  • Bit of this Bit of that

    Mines saying could not refresh feed

    • Ima

      SAMMMMEEE UUUGGHHHHH

  • jxjxjxxkdkdk

    Does everyone here have an android phone? Is this happening with iPhones too?

  • ani.xvi _

    Is snapchat going down? Some people’s ones are working perfectly fine so I’m confused

  • Mya Kindle

    Well at least I know my phone isn’t broken

    • Mya Kindle

      I’ve done everything. The server is down and they should be fixing it too.

      • Mya Kindle

        I can still text everyone and send and receive snaps but my story is gone and so is all my friends stories

        • ani.xvi _

          Yeah, literally the same thing. At least I can keep streaks. But, hey. I wanna like see people’s stories and be able to use the filters

        • Yuleimi Ramirez

          Same it’s annoying me

        • grace myers

          same with me and i’ve restarted my phone and re-downloaded the app and still nothing

        • Juan soto

          Mines too

        • Sanjanalove

          Mine to

  • Kelley Tucker

    Is anyone else having issues with their friends stories not showing and, say refresh and try again

    • nayy

      me

    • t

      yup

    • ani.xvi _

      yeah, it’s honestly getting on my nerves now because I’ve signed in and out like 5 times

      • Kelley Tucker

        Same .. and , I deleted the app and redownloaded it..

        • Haley Wilson

          same omg

          • Kelley Tucker

            I’ll so glad I’m not the only one .. I was freaking lol

          • Haley Wilson

            me too !!! i thought my phone was messing up lol

          • Kelley Tucker

            I thought my phone was tweaking lmao .

    • Miacheal myers

      I am

    • Kate

      Yea I’m having the same problem

    • Olivia

      I am

    • Bit of this Bit of that

      Yeah me tooo!

    • Kate

      I am

    • tyler harvey

      I am

    • Maya

      Me i’ve tried everything and it still isn’t working

    • Anna Liu

      YES it wont let me open any of my friends chat/vids/pics

  • LM

    Mine isn’t working as well

  • mina

    my story went away and it keeps saying “could not refresh. try again later” and i cannot see my friends stories

  • Hanisah

    stories won’t even post. nothing seems to be able to post. keep having error to post.

  • ani.xvi _

    I’ve reseted my phone. I’ve updated snapchat. I’ve reset all my network settings and I turned my wifi on and off. I’m really annoyed because in this new update it says ‘bug fixes and improvements’ ?? Where are they!?

    • vanessa_wavyy

      exactlyy❗

  • Felipe Assuncao Thomaz

    Has the problem been solved for anyone???

  • Mya ‘W

    What’s going on?

  • jxjxjxxkdkdk

    I can send snaps and receive snaps but then when I go to where all the stories are suppose to be it says ” could not refresh please try again”

  • Lana

    stories won’t show including my own, but I can send and receive snaps..

  • Jordan Thomas

    none of my stories are loading , everything on my story is currently gone . I have downloaded and deleted and closed and opened the app several times but nothing seems to be working .

  • Liz

    Stories won’t show up saying “could not refresh please try again”

    • ani.xvi _

      Im glad to know I’m not the only one. Snapchat really needs to fix this

      • Damaris Torres

        do you know whats going on because mine is not working either i thought it was my phone not working

    • Brianna

      Same thing is happening to me. 🙁

    • Smh

      Me too

    • anna

      me too

    • Kate

      Yeah same here I tried everything I try to fix it…still not working

    • Olivia

      Same

  • ani.xvi _

    I’ve reseted my phone. I’ve updated the app yet, it still doesn’t work. I don’t understand why snapchat can’t fix these stupid errors. And on the fxcking update it says ‘bug fixes and improvement’ this honestly is annoying!

  • Arianna Spencer

    Won’t refresh at all.

  • Kaitlyn Khoury

    As of 9:23pm on Thursday June 15 2017, none of my friend’s Snapchat stories are refreshing and have disappeared. I have a blank screen on the screen that usually shows my story and everyone else’s. However I can open peoples snapchats just not see their stories. Anyone else having this problem???

    • ani.xvi _

      I have the same problem. I’m really annoyed because it was working fine up until now :/

      • Lorraine

        Same here :/

    • Dami Sadiq

      I’m having this issue as well

    • Lindsey

      Yes i am too

    • Kaleb

      Yes same exact thing is happening to me

    • Isaac Hidder

      Yeah, for me as well stoppedal working at around 7 cst

    • Kaleb

      Same exact thing happening to me

    • anonymous

      exactly why is this

    • ashley

      same ive logged out multiple times, restarted my phone, and deleted and redownloaded snapchat and nothing is working :/

    • Adilene

      Im having that same problem RIGHT NOW! It’s annoying.

    • Olivia

      Exactly the same issue with me.

  • Hailee

    Sending and receiving messages, snaps, and videos work but I can’t see anyone’s story. Says could not refresh feed

  • Savannah Farquhar

    So have i

  • sophia

    i’ve restarted my phone and deleted and reinstalled the app but it still won’t let me send snaps i can send chats but it won’t let me send snaps it says failed to send try again it’s really annoying as i have streaks

  • Molly

    I can’t upload videos longer than 10 seconds

  • Nici

    I cannot post a video as of now but I was able to earlier so thats very weird.

  • Viridiana Rangel

    I’ve reseted my phone more than a multiple of times each and everyday I also have deleted Snapchat and have installed Snapchat a couple of times to fix the issues that I have but they still persist. I can log in and out of Snapchat but my friends stories won’t load nor my snap would load they’re all pending. I also try to use the Snapchat filter but they won’t load at all it just shows that they are loading but none of them are useable it tells me to check my connection but I know my connection is perfectly fine because it works for the rest of my apps but I’m just having issues with Snapchat. I’ve been wanting to keep in contact with some friends on Snapchat but I can’t because it crashes or doesn’t work at all each and everyday is the same issue

    • ally

      same

    • Michelle Ko

      I can’t load my stories either only filters :((

    • Itzel Rodriguez

      Same , its happening to me too !!

  • jazmyn

    i’ve reset my phone multiple times, and even deleted and installed snapchat again just to try and fix the issue. i’m not receiving snaps til a few hours later and it keeps saying to check my connection. although i am connected to a valid wifi source.

  • Raven

    I posted and picture a few hours ago & it said it was posted but it doesn’t show on my phone that I posted it, but on other people’s phone that picture is on my story and they can see it but I can’t

  • Jaylin Dubberke

    So I just received all of the messages my friends said that they sent a couple minutes ago but none of them are awake now to check if I can receive them anymore.

  • Claudia

    my photos go through but chats wont. And also blocking people from your story does not work!!!! I HAD TO HAVE MY MOM TODAY BLOCKED BC I POSTED A VIDEO SMOKING WHAT THE HELL

  • Jaylin Dubberke

    Me and my friends chat messages aren’t working. It’s saying that neither of us are receiving the messages but when we each screenshot it, it shows that we sent something. But we can send pictures and videos

    • Ali

      Mine is doing the exact same thing

  • Ruby Galindo101

    Same well I constantly have to log out and log back in because grounded rn but when I received a message I opened it and replied but when I logged out and went back it is received the same message again and my friends didn’t receive anything. Please fix

  • Sarah

    I did the upgrade for the app and ever since I did that now my story isn’t showing anymore and the thing is I’m asking people if they see my story and they said they see it still up but I can’t see it as my story.

  • Sierra

    Yeah it won’t let me log in and logs right back out

  • Molly

    My videos will not play on stories. They are just frozen the whole time

  • Cyd

    Didn’t refresh stories for me.. Been two days now

  • Cody Holly

    I can’t play saved Stories from a few days ago.

  • Farheen Asif

    I shared a few videos and pics from 4 months ago into ‘my story’ and it isn’t playing back everything although i can see they were all added

  • Julia

    I can send videos and they work fine but when people send me videos, it says it’s a video but it doesn’t play. Some start to play but then stop

  • Gania

    people that add me cant watch my snaps. multiple people add me everyday but my views going down

  • Skrrt

    I was sent a video from one friend and it will not load or play. I’ve tried everything I can thing of to get it to work except delete the conversation and I’d really like to not have to do that because there is a lot saved. Every other video I get from other friends will play. It’s just this one friend.

  • Chris

    Cant post videos from my gallery on my story…other people stories wont load

  • Kamila

    It’s not working. The videos from my friends go black and I can only hear the sound. I can see the same video in their story. 9th June 2017

  • Ye

    It won’t show me any of my friends’ Stories

  • Destinysoliz2001

    every time i add someone and refresh my feed it unadds them for no reason. anyone else have this problem???

  • Genni

    I can open my stories but can’t message anyone

  • Louie Sierra

    keeps crashing when trying to dm

    • James

      Meee too omg

  • No

    Snapchat closes itself every time I try to access the chat function

  • TV

    I can send snaps, but when I attempt to read a chat the app closes. Never had an issue before, rebooted and still doesn’t work.

  • Robert Watson

    it wont let me load my last year memories

  • Ash

    I updated last night and now it doesn’t work I CANT EVEN SEE MY STREAKS AND IM ALMOST AT 100

  • Charissa Cumine

    Won’t load my friends stories. What’s going on?

  • Jordan Gardiner

    No snaps are loading but getting the notifications can’t send any and none of my contacts appear on story just blank with all the news feeds Ines that ot and doesn’t cause work when refresh both or close app and re open

  • Victoire

    One particular video can’t be added to my story, all the others are fine though. Also I cannot save that video.

  • Megan

    My snaps won’t post to my story it just continues to say posting, but it’s been longer than it should be. I can still open snaps from people.

  • disqus_RxtdQc3pbM

    So snapchat won’t let me open snaps only from one specific person. Anytime I try to open a video snap sent from this person it won’t open at all.

  • C

    Posted stories look fine on my end but friends cannot see them.

  • Jenna Marty

    My friends stories keep popping up under “recent updates” even after I have viewed every single one of them. In addition, I kept getting the please check your connection error as well for when I load stories.

  • Louise M

    My full story won’t save, it just keeps saying fail saved. Any ideas why and what I can do?

  • Maguel Ligon

    None of my stories will load please fix thisss!!!!
    My story, my Friends stories, or ANY TYPE OF STORY on my Snapchat won’t load, my connection is ok because all other apps work and I can use other Snapchat accounts on my phone so it is just something wrong with my Snapchat and I keep getting the Please check connection error does someone know how to fix this? I already uninstalled and reinstalled and I tried restarting my phone and I tried resetting my network settings

  • Arianna Spencer

    Fix this issue now!

  • Arianna Spencer

    Stupid app keeps closing after 2 seconds >:(

  • Cody Brooks

    My story deleted by itself

  • Rodney Rodriguez

    Won’t load my friends stories

  • Charlotte Ospedale

    Nothing updating or opening today

  • Danae Vassiliadis

    All videos that I try to play or upload do not play, they’re just a frozen picture of the video

  • Kimness

    Have chats and pics from friends that have been loading for several hours.

  • Kenzi

    Unable to save photos, having to rely on screenshots of my own story. Now as of yesterday unable to even add to my story already lost some memories. Sigh*
    Says I have a new message and when I swipe right it shows nothing. If you can’t fix this please point men to a new app that works.

  • Shelb

    Not seeing friends stories since upgrade!

  • soo

    I can’t use regular filters like (fast forward, slomothing, brightness etc) without having to switch on GPS. I mean thats really stupid, my phones losses alone 50% of battery just using snapchat and now they are promoting GPS to be switched on the whole time?! What does snapchat gian from that? My location? They shuold fix the way snapchat eats battery and not make it worse, smh!

  • Rebecca

    Today is my birthday, and I put it into Snapchat, but for some reason, it won’t show the little icon birthday thing for me or anyone else… someone please tell me why!!!

    • Ashley

      U put in the wrong birthday when toy signed up

  • Kami Rowland

    I updated Snapchat two days ago and now it won’t open up at all. Seconds after it opens it goes black and back to my app screen. Help!!!!!

  • Tone

    It says there’s a new story, but when I slide right to see, it shows no new story..

  • Brandy

    I can’t download my story!! Please fix asap because i want to save memories of my trip 🙁

  • Jacqueline Paciorek

    I have one snap video my friend sent over three weeks ago that just won’t load no matter what. My notifications always say (1) and I can’t delete it or anything.

  • Sam

    My story feed isn’t refreshing for example I had a friend post stuff 4 hours ago on their story and it’s just now showed up on my feed. And this has been happening for a while whether I’m on Wi-Fi or my data what is going on

  • Olivia

    The videos I receive from other people are not playing, just frozen, blurry pictures

  • Briana Napoli

    It says I can’t send anything for 2 days now this has been happening. How do I fix it? I tried everything

  • Jonathan Maxwell

    No stories? They were there last night but are all gone today

  • Paracelsus

    Cannot send snap. It keeps saying it could not refresh.

  • Kamara Berland

    All my friends stories are gone despite being there half hour ago

  • Jessica Mateo

    I changed my snapchat password cause I forgot it but it keeps saying wrong password and I already changed it 3 times last night due to this issue. Any suggestions??

  • Kelsey

    I can add frkends, but they can’t receive chats or snaps. If I log out, any friend I’ve added recently disappears.

  • Jade

    Snapchat makes my phone so laggy. Constantly freezing other apps aswel, gonna delete it till it’s fixed to save my phone!

  • Dom

    My snaps won’t send. Every time I try to send one it says tap to try again.

  • Jaysus

    It won’t let me post one story but others work fuck snapchat, ig for the win

  • Ryan

    May 19th, my snapchat automatically Closes about 10 seconds everytime i open it. And there are no friends stories at all. Its just blank for some reason

  • Nellz

    There is one snap that says posting and it will not allow me to save my whole story I have to save them individual also will not play my whole story have to watch everything individually becasuse of the one snap that says posting… help so annoying!

  • Claire

    My snapchat is saying I have zero views when a minute ago it sad I had 32

  • Nathalie MOMPLAISIR

    I can’t post videos from camera roll that are more than 10 seconds. Why?

    • Tima Coffey Bashir

      Was this ever fixed because the same thing is happening to me

  • Rebecca

    I posted a video to my story and it won’t load! Nobody can open it.

  • Nouran

    I cant upload videos to my snapchat story ! Why is that happening? Some advice? Please?

  • Candice

    My snapchat won’t play videos I get send or ones on stories

  • Suetlana Gefferie

    Yeah same here!

  • Val young

    Cant upload video to my story, pissed off

  • Angel Cosby

    When I try to post it says video can’t be longer than 10 seconds

    • Suetlana Gefferie

      Yeah so annoying! Is there a solution for if?

  • Emily Ann

    cant upload to my story at all….been trying for almost 24 hours.

  • A Little Break

    I can’t upload anything to my story 🙁

  • Girl

    My story won’t post and it’s getting on my nerves

  • Ming Chang Chay

    All my friends’ stories disappeared, and only those stories which are posted after that appeared. Tried restarting my phone, clearing the cache, still the same.

  • Donovan H.

    My snapchat was just working now it won’t let me upload snaps to my story! I’ve don’t everything from deleteing the app and re downloading it to turning my phone off and on but nothing! Still says my snaps “failed to send” ughhhhh fix this snap! SNAPCHAT IS MY MOST USED APP ON MY PHONE!!!!

    • Shyla

      Sameee here what’s going on !!! Everytime I upload a snap i try to view it and it’s just black

  • Rachel Rothwell

    Timers are showing up beside my streaks and then we losr our streak on my account but on the other person’s it’s not

  • Kate

    I cannot load my snaps in my gallery (memories)

  • Andria

    Video snap says “Saved” but won’t send to camera roll

  • shaquanta burns

    I can load snaps but once I go to play it it skips the whole story like I watched it. Also when I save snaps they don’t save to my normal camera roll.

  • Michael Mills

    I’ve added people on my snapchat but when I refresh my friends list they disappear and when I added them again the same thing happens again

  • elisha

    same!!!

  • Bee Rachell

    I received a video and cannot open it, I clicked tap to load, then tap to view…. it does the refreshing icon and then says tap to view again…. but other people who sent videos I got there’s, because I asked them to send me one. What do I do?

    • Bob Mali

      I have the exact same thing

    • Frustrated

      Same here its quite annoying

  • Kingsley O.

    Snapchat is not auto-posting to my Facebook Pages for two days now.

  • Reahanna Denisha Baker

    It won’t let me post videos and when I receive snaps from people it just shows loading and I have to slide over by the name to check snaps and people are not receiving my snaps

  • Lilly

    That keeps happening to me too!

  • Jas

    It’s my birthday and I can’t see anything. This sucks so bad…y’all need to fix this

  • Alex

    I can open video messages and stories but the video does not play or provide audio, just a still frame of the first second of the video.

  • Bryanna

    I tried posting my triller but the send button won’t pop up no more

    • Tarah

      Me tooo

  • Diego Barrera

    I have a video that is less than a minute from my camera roll and it will not let me post it to my story

  • Arjayyy

    I can’t start streaks because it dosen’t let my friends’ stories. It takes too long to load for snaps and stories.

  • Zahrah

    I am not being to post a snap I saved in the memories before. It says ” unable to load this snap” but in the other hand I can load any other photos from my camera roll .

  • queeny

    i used to be able to post videos up to 1 minute long, now it’s only letting me post 10 second videos…

  • Dat CookieDoe

    it lets me send messages (chat) to my friends but not snaps ? and it lets me post to my story ? what is going on , i’d hate to lose all my streaks

  • Hastings

    I can view everyone’s story with pictures, but when a video comes, it doesn’t play. It only shows the beginning picture and doesn’t play audio or video, yet the timer goes on just as if it were playing.

  • Joaquina

    Before I could put a minute Snapchat story broke into 10 seconds each and now it doesn’t let me

  • Mandy Simpson

    I went to edit a snap I had already posted, but it keeps loading and won’t let me do anything with it.

  • Sarah Jill

    I have quite a few friends on snapchat and now it’s not showing me all the names of who viewed It. It will say recent names but when I get to the bottom it’ll say +13 more or whatever for people. How can I view who they were??? I think u should be able to click on the +20 more or whatever and it should come up

  • Tasha Jade

    It won’t allow me to post videos. It says videos longer than 10 seconds can’t be posted. Is this to do with the new update or is it an issue ?

  • Charlotte lee

    When I go to watch people’s stories with videos, none of the videos are playing, there just frozen. And the sound isn’t working

  • Stephanie Rodriguez

    when i try to post a video it won’t show the blue arrow, it won’t let me move videos to the my eyes only and it won’t show my name to what i set it as it just shows my username which is all so frustrating.

  • Dominique Kindle

    I have a video from last weekend that says it is still trying to post. I know the main reason is because I get terrible reception at my work which is where it was being posted then, but now it won’t let me save my story tonight (of a concert) all because that video is still trying to post.

  • Olivia Gabi

    my snap logged me out and now when i try to login it says my password is incorrect, even though it is right.

  • LIL PUMP’S SON “TRAPPER OF DA

    cant post videos from camera roll anymore

  • Alice Fisher

    Doesn’t play stories when loaded or skips them up entirely. Also had a snap that said tap to load and wouldn’t load.

  • Antonio Blythe

    Want let me post no videos from my gallery

  • Antonio Blythe

    Why I can’t post videos

  • Meagan Leigh Nehring

    My snapchat has been saying I have been sending a snap to a contact since Saturday…. but I can snap them back and forth and it won’t stop saying I’m sending something from Saturday.

  • Liam

    Videos that I’ve been sent aren’t loading

  • Anson Chan

    i can’t post snapchat stories using my wifi but i can post snapchat stories using my mobile data

  • Ryan Cx

    Same.

  • Shakira

    Why wont it let me post videos that are more than 10 seconds but less than a minute; it usually just post it in multiple videos but now it wont post at all.

  • Wtfffff

    NONE OF MY STORIES ARE LOADING IVE BEEN TRYING TO DO THIS FOR 2 WHOLE DAYS

  • Dougla Stewart

    Why can’t I post videos that are save to my camera roll to my snap story when it’s under a min?

  • Kiera Rose

    I can’t send videos to friends or to my story! They just won’t load. Only happened around an hour ago & tried everything but still not working.

  • Andruj

    Snapchat won’t let me upload videos from my camera roll.

  • anon

    it says delivered but the person never gets my snapchats

  • Ena

    I have a video from a friend that won’t open constantly says tap to load but won’t load!

  • Luis

    Mine will load then it automatically says check your connection and try again

  • anon

    for some reason it wont update when i send people anything even though theyre getting the message so i dont know if the person has received or opened the message unless they reply, its basically like it disappears on my end. for example i just sent my boyfriend a picture, but the last thing shown as sent was a message 13 hours ago, even though we had been sending each other pictures for hours after that message. ive tried restarting my phone and reinstalling the app and its just making me really mad at this point

  • Stephanie Mcquaig

    Why won’t my Snapchat send it’s been sending for 1 day

  • Landrie Alexis White

    My Snapchat story constantly says loading..

  • Rashaida Dimetros

    For whatever reason, my stories always say ‘posting…’ but i can’t just tap on my personal story and watch it through

  • Alena Horton

    My friends put a picture of us on her Snapchat story and I can’t see it, it’s not even showing up

  • rip

    I try scrolling down on my recent snaps and it won’t load past the recent 10 people to snap me. It keeps saying connection error. It is the account, not my phone, because my other snap is working fine.

  • Conor Elling

    I am not receiving snaps from my friends that they sent. Ive recieved others, but not some. They pop up on my lock screen but when i go on snap no snap appears to be sent by them no matter how many times i refresh

  • anon

    i sent a message to someone and the following day they still hadn’t opened it but they saw my story, then i’m sending them streaks, bearing in mind it all says delivered but it’s not being opened , yet this person is still seeing my story. at first i thought this person was making sure to ignore me by not even opening my messages but then i got a streaks photo off them ? it’s annoying cos that message i sent on TUESDAY which still ain’t been opened is really important for me

  • Omael Rosso

    Alright so I tried posting a video last night and I woke up this morning to check on it and it still says posting. It has not given me the ‘tap to retry’ option at all. I tried to post it at roughly 10:36 pm and it is now 1:10 pm. Anyone got advice or help?

  • Olivia Reinhold

    My Snapchat is not letting me open one persons snaps. But it lets me open everyone else’s. and then I log out and log back in and the persons name disappears… if I snap them again all the snaps work again. But that’s a process and not working

  • Steve Moore

    Same here. All other snaps from one friend load just fine, but one in particular from last night wouldn’t load. She sent another today and that just tries to load the one from last night. I tried clearing SC browser cache, uninstalling SC, restarting my phone and reinstalling SC. Still the same issue.

  • Rachel

    I posted a picture on my story last night and it says it’s been viewed but ever since I posted it I can’t view it. I click on it and it pops up for a second and then disappears again, or if I go through my whole story it just skips over it like it’s not there. Super confused

    • Anonymous

      Same

  • Morgan

    I can see all of the snaps I’ve opened from the person in the chat and they won’t go away so I have to scroll for hours to find saved pictures and chats which is annoying asf

  • Caitlin

    My friend sent me a snap and it’s been loading for 10 minutes now

  • Ana

    Everything in my snap works I can post I can see others and I can send my story to my friends but I can not have a conversation it tells me “no internet connection ” can anyone help me I deleted it re installed it I even erased my network settings help please

  • psychoflute

    Feed not loading. No Snaps showing from users that I follow.

  • Mikayla Hibbard

    All of my memories just disappeared and I tried uninstalling and reinstalling and stillborn nothing

  • Kendra Scofield

    Snapchat won’t load 2 friends stories, but will load and play everyone else’s. Not fixed by logging out and in again.

    • The truth hurts

      they’ve blocked you from their stories.

  • SUPERSSRITE

    I have a problem where I post a story and usually get a lot of views and I text my friend to check if my story is there but he told me I didn’t post anything but I showed him I did. What’s wrong??

  • Rah Rah Wid

    Snapchat will only play every second video on other people’s stories; all other videos display as still images and even when timed out won’t flick over to the next Snapchat.

  • Ellie

    Just one of my Snapchats isn’t sending or ulpoading to my story and won’t be saved. It’s like it’s not there but I can watch and edit it in memories. I’ve tried restarting it, singing in on other devices. It works with other Snapchat just not this one.

  • Olivia Røse

    Same

    • Ana

      Me too let me know if you can fix it

  • Olivia Røse

    Same problem for me too

  • Olivia Røse

    I can post to my story, load other stories and open messages but I cannot send anyone chats. Wtf??

  • Leah

    Snapchat texts aren’t sending and nothing is sending on the group chats I’m in. It’s saying I have no connection but I have full bars of wifi!!!

  • J

    Snap videos wont send
    ???? All failing. Pictures work tho

  • elle

    Snapchat is saying I’ve opened a message but I haven’t even recived it ??

  • Natalie

    Videos on others story and videos that friends send won’t play. They show up as a still image.

  • Megan

    My stories post and i can view and get messages… i just can’t send….anyone else?? Please fix this problem

  • Tresha Mcfadden

    Can’t log in

  • Shante Moore

    pics saved on snapchat memories some of my pics are gone like the recent ones . Has this happens to anyone else ?

  • Overking

    I can no longer see the new stories I had not yet viewed for all but three people, and I can no longer view the stories I have already seen.

  • Ashley Papania

    Videos won’t play. It just shows as a picture.

  • Kaitlyn Lombardi

    videos won’t play, they just come up as a frozen picture

  • madi

    mine won’t let me send snapchats

  • Smiiley Lovee

    Says it’s posting a snap for 3 days cannot view my story

  • Diana Rodriguez

    Can’t post to story

  • back

    cant login

  • Matthew Mauritz

    Snaps not sending to certain people

  • Hannah Murphy

    same here

  • Jordan Gagliardi

    I’m unable to login completely. Had to have one of my friends take over my streaks till then :/

  • Emma

    I can’t send videos and it just says “sending” for like 10 years

  • Taureon De Souza

    Can’t login

  • Molly

    Not letting me send anything

  • not letting me send anything.

    • Dazie

      Me neither i was mid conversation

    • Carter

      Can you log in?

      • Ben

        I can’t log in

    • yuhi

      can u see stories tho?

  • Yasmin

    Can’t reply to someones story

  • Precious Edmonds

    Can’t open snaps that are videos & videos on people’s stories won’t play

  • Arman Khwaja

    Its not working

  • Kueen

    I can’t view my own story even when I upload few minutes ago.

  • Jada Mclean

    None of the snaps aren’t loading so I haven’t been able to view any of my friends snaps

  • Micky

    When I send a snap it says it’s opened and opened now. But the snaps aren’t opened yet. It throws me off. I’m getting annoyed having it constantly say “opened”. I wanna be able to see when people actually view my stuff

  • Jay Mojet

    Snapchat won’t play some story videos of people I follow. I can tell it’s a video but it will just be frozen like a picture, then it will go to the next one and play a video.

  • Ty Gibbons

    Says press to view, then I do and it loads again. Over and over.

    • Jada Mclean

      In have tht same problem

  • nikki

    snapchat not showing who viewing my stories

  • Princess

    Please fix it I cnt see my views.

  • Erik Aldrich

    Yeah mine just updated and now I can’t see who views my story just says 20+ etc. Fix it!

  • Princess

    I cnt see my views on snapchat please fix it ..

  • Daisja Lowe

    Im not able to see WHO viewed my stort, only the # of views. It just happened because this morning i could see everyone but not it just says “+___” and whatever the # of views are. Anyone know what this is?

  • Arianna Spencer

    Now it works

    • Summer

      How did you fix yours?

  • Amanda Sansone

    Snapchat won’t show who views my story If 15 views, it will simply say “+15 more” and not list any of the names of who viewed it.

  • Courtney Rountree

    Only telling how many viewed my snaps not who 🙁

  • tj

    Snapchat isnt showing who viewed my story.

  • Jessica Valentine

    Snapchat won’t show who views my story (Example: If 70 views, it will simply say “+70 more” and not list any of your friends)

    • Alan Duran

      Same

      • Clarice

        Same!! Even if 1 person viewed it

    • Samantha Knapp

      Having the same problem only it does it with even if 1 person has viewed it

    • Akhleema A

      Exact same is happening with me

    • Abby Sainz

      same !!

    • Miah Barber

      Same how do I see who viewed my story?

    • Mohammad saad

      Having exactly the same problems

    • Arianna Spencer

      Same here :/

    • Zainab Ali

      Happened to me too!

  • nay cochrane

    Cant post snaps can’t send messages ,it’s always saying couldn’t refresh

  • Freshouta Philly

    My friends stories keep saying loading but it’s not loading their stories
    I installed and uninstall and restart my tablet

  • Dawn Long Navarrette

    My friends stories are not showing up at all

  • Arianna Spencer

    It works now

    • Zainab Ali

      I have the exact same problem right now! What did you do to fix the problem??

    • Marieme

      What did you do, mine still says + and a number

    • Princess

      Mines too.

  • Chakiryn

    Same….not showing who viewed my story!!!!!!

  • readypembroke

    Works for me now. Refresh the app.

  • Arianna Spencer

    My views aren’t showing all of a sudden what happened. It’s pissing me off! >:(

  • Robin Shobe

    I can’t see who viewed my story

  • Madisonlove

    Not showing who’s viewed my story (was at 80 when I checked earlier) and plays my story in backwards order (most recent played first working back to whatever was posted closest to 24 hours ago)

  • Faith Stoltenberg

    My story isn’t showing my views please fix

    • Stephanie

      Me too

  • Donesha Renae

    My snap story is not showing my views. And when I watch my story it plays backwards, fix it now.!!!! This is so annoying

    • jaden

      same !!!

    • Victoria Campbell

      Me too

    • Nikki Kukla

      Ican’t see any of my views either

    • Madison

      Mine too!

  • lanny

    friends send videos from their camera rolls and they won’t play and videos won’t play back.

  • Rebecca Marie

    Every time I try and share a video to my story, it fails.

    • Kaykay

      Same

  • Iqra Raza

    When I put a filter, it shows a blur part beneath the picture.

  • RichChigga

    Only every other video plays when I’m trying to watch my friends stories.

  • Mmm

    I can’t send picture snaps to anyone but I can send messages, post on my story, and receive any just fine. Help please

  • ritametermaid

    where is the answer? snap benefits are not being put on valid debit cards when will this be fixed? what is the point in complaining if nobody tells us what is wrong and how long we have to wait. a friend got his benefits because he reapplied in march. we received our benefits in march so what is going on with zero balance on snap card today?

  • Einar

    Someone? I kinde of was spamming a friend, now i cant send snaps to one person indiividualy, i have to send the snap to 2 persons ore more. Help Please?!

  • Picklehead

    No videos since yesterday. Says a video. But just the photo of the first second.

  • Chloe

    Each time my boyfriend sends a message to me it says on the top of the screen “boyfriend” sent a chat but when I click on the message, he didn’t send me anything. When I double click the home button and refresh sc . I go to my sc messages and it says “boyfriend” send a chat 25 seconds ago. Also, when I text him and he is texting me I have to keep doing that and there is no blue dot in the corner. And it’s only with him every else is fine. What do I do?

  • Cameron

    I can send messages but not snaps it says failed to send PLEASE HELP

  • Brianna

    I get videos sent to me but when I open then it’s just a picture the videos aren’t playing

    • Jessie

      I am getting the same error

    • Mali

      This is happening to me as well. Anyone know what to do?

  • Belovedwarrior

    I can’t open my snaps In order to post them of ones I took yesterday while on a boat cruise!!!

  • PTX_JazzyNova

    Every video i record doesn’t play and I can’t view other people’s videos

  • Stevie Raine

    Woke up today and every story is Black. Cannot watch anyone else’s snaps :/

  • Sami

    My story just says posting on a one of my videos and I can’t get it to go away.

  • Mayra

    I tried changing who views my story from custom to my friends and it won’t let me. I keep trying every 2 minutes or so. Also changed the wifi network and same thing pops up. Help me

  • Imk

    A bunch of my Snapchats have timers next to them indicating that or streaks going to end even though we’ve been snapchatting in the past 20 hours

  • Lady

    I can play others stories but not mine nor can I see who viewed it

  • Qasim Munir

    keep having the same problem saying that could not refresh please try again later

  • Jessica Smith

    My story won’t refresh!

    • Qasim Munir

      i got the same problem

  • Alicia Truax

    Videos won’t load. Just get a pic of what is supposed to be a video.

    • Brianna

      Mine too!

  • Kim Huynh

    Videos aren’t playing when viewing my friend’s stories. It just freezes. It’s Tuesday here in Australia and I’m still having the same problem

  • Crystal Brooke Clay

    My filters are showing up but not loading and if they do they don’t show up on the screen?

  • Sydney Haggard

    I’m unable to block/delete friends?

  • Louisa Cadi

    Memory videos are taking too long to load and also most of them aren’t even showing unless you open them. Posted one of the videos the day before yesterday and it says it’s posted but when I open it, it says ‘adding post’ and won’t let me delete. Plus it’s greyed out. What is going on ? Please fix this ! It hindering me from viewing my story all at once.

  • Bella

    I snapped a picture to my story and it posted like always, I was able to see that some friends had even viewed it but after about an hour it deleted by itself. Normally it stays on for 24 hours. I deleted snapchat and downloaded it again, changed my password in case my account was hacked and still don’t see the story I posted a couple of hours ago. I just posted a “test” story to see how long it will stay this time.

  • Adriana Osoy

    Okay so mine apparently ‘did post’ but when I try to view it, it still says adding snap.. It’s been a full 24 hours and it won’t let me view it or even let me delete it. I’ve restarted my phone & the app but nothing.. Please fix!

  • Zachary McHughs

    That’s same with me. My videos aren’t coming up just freezes

  • Hannah Boo

    My videos are also not playing.

  • Georgia Lewis

    My videos aren’t playing, the picture comes up but it’s just frozen, help?

  • Kelly

    Snapchat keeps saying I have more snaps than I actually do? Or it’s not showing me the snaps that I have? I’m not sure, but it’s really annoying. I’ll open the app thinking I have all these snaps when I only have one.

  • John Mensink

    my snaps won’t even send, but chat’s will

  • JP

    I have snaps but when i open them it says load then black screens then says tap to load again.

  • Zay

    My friends stories won’t load and my snaps are not being viewed by friends either

  • BAcon

    I try to open a video snap but the Video freezes in the very beginning and won’t play at all

  • Makeup Obsessed Lucy

    Every me I go to open a snap there is nothing there even though it says I have a message it does not go away

  • Qasim Munir

    i keep on getting message could not refresh please try again been like this nearly two days now i fed up can snapchat please please help me

  • Francine Haye

    I can’t even delete it

    • Adriane

      I’m going through this too. Somebody tell us how to delete it please.

  • Francine Haye

    I have a snap on my page from Saturday that will not post what do I do

  • Bella

    Yesterday I sent a video snap to my friends and none of them could open the video. I got the same problem too I received a video snap and when I tap it it says loading when it finishes downloading it says tap to view and when i tap its loading again.. this thing repeats again and again

  • Ty

    Really tired of trying to my group chat and waiting for them to send. Only for them to continue to fail. Fix it. Otherwise, lots of users will grow more and more frustrated.

  • Cutler Lacy

    I sent a few snaps to someone and they said they never got them. Even though it says delivered on my screen

  • Cait

    My snap chats won’t save at all

  • Echo

    There’s absolutely no way for me to delete a snap from my story!

    • Echo

      also! Friends I’ve blocked from viewing my story are still seeing it

  • Farradeh

    I sent a video to my friend 2-3 days ago, and it still says Sending. It’s annoying because I can’t actually see if they’ve replied or messaged me because it only says sending… I don’t mind ditching the video, just want the sending… to go

  • Tasneem

    Whenever i open a friend’s snap a black screen appears .. And the snap is not viewed !

  • Taylor

    I post something on my story and it only goes straight to “Tap to retry”. I delete it and try again but it never ends up working.

  • Priscilla

    I record a snap to put on my story and it shows “1 min ago” but when I
    close the app and try to look at my story it says “tap to add a snap”

  • Trishy Jones

    When I get a snap chat (text) I and open it, it won’t clear the notification. Like it still shows snap unopened when I’ve opened it 10 times! So then I don’t know when to check for new snaps Bc I don’t know if it’s old or new

  • Taryn Green

    For weeks now, when I post something to my story, it says that the snap was sent but none of my friends receive it

  • Ti

    Some if not most of my memories won’t load. It’s gray

  • Hannah

    My snapchats won’t even download or send! Ughhhh

  • Cory Stephens

    Cant upload even a 6 second video with sound from memories? Is there a way to trouble shoot?

    Thanks 🙂

  • SorryNotSorry

    Snaps sent to me won’t load. you click and it blinks and then looks like you just received it.

  • Christian Martinez

    Wen I got my iPhone 6 and wen I post a story on snap chat it won’t post it keep saying post failed

  • Sierra

    Videos will post fine but once you try to play someone’s stories it’s stuck and won’t move

    • Stephanie

      I have the same problem.

  • Dakota

    I’m wondering why my snapchat sound isn’t working after I recorded the video. When I post it on my story it send it to someone the sound works but not when it’s on the edit page snapchat please fix ITS MAKING ME LOSE MY MIND!!!!

  • Jennifer Ault

    Ended the beta version and now when i post a video, it records fine but upon posting looks so significantly awful compared to the other version. Android

  • Lauren Marie

    I can’t watch videos. This has been going on for 12+ hours wtf Snapchat!

  • KittyKat

    Can’t polar videos which are longer than one minute on camera roll please fix this and allow all videos to be posted even if they are longer than one minute.

  • Jordan Burke

    Filters not loading

  • Hannah

    Cannot watch or post videos. Please fix!

  • Skylar Chism

    I can’t view videos that have audio. It only shows a weird screenshot but does not actually
    play the videos on stories and in messages

  • Olivia Martinez

    I cannot see any of my friends stories!! and i cannot see who has seen my story. Its as if i dont have any freinds added.

    • mike

      same

  • Ethan

    I was send a video and i opened it and it wasn’t just stuck no audio and it it didn’t play and every other video story does the same

  • Melissa Žilić’

    When I wan’t to take a look at someones snap lately I can’t help to notice that somehow the last 2 seconds (that is before the snap itself ends) there is no audio. HELPPP, i have android (i updated it last night, android 7.0 nougat)

  • Rachel

    Okay so i took a picture and it said it saved but when i went to my memories it wasnt even there?

  • Candiss Marlayna

    Keeps saying failed to post…..help

    • Guest

      Same

  • Adjoa

    yes my snapchat is not letting me upload this video of me and my best friend its a problem and I’m not having it I’m going to have to take serious measures because this is unacceptable

  • Louise

    Filters not loading PLEASE FIX

  • Sam

    My filters aren’t working since it was updated March 1st how do I fix this?

  • lamicha Hargon

    My SnapChat has been down for 8 hours and counting now. i can not log in. I was able to post earlier today and then was pushed out the app. With a unfortunately our app isn’t working bluh bluh report issue upsides all of this I was able to check out Instagram and it’s pretty cool it’s almost the same as Snapchat just a set up differently. But out of all honesty guys I am a true Snapper they really need to fix this

  • Karin Boukzam

    My

  • Miki Miki

    filters not working at all

  • Danytza

    where are the filters?

  • Saskiaccr

    I can’t open the app; have cleared my caches, restored it, and deleted and downloaded it again. Any other suggestions?

  • Yash

    Videos are opening but not playing

  • kc

    My filters aren’t loading and I just updated the app. Worked before I updated it

  • Cflaviani

    Where are the filters????

  • Cflaviani

    WTF Snapchat?! It’s Fat Tuesday, where’s our filters???

  • Bryoni

    My Snapchat won’t let me double tap and send a snap to people I have to take a picture and select a person to send it to, is anyone else having this issue? X

  • kirsten

    i cant watch any videos… whether they be on stories or sent to me it comes up as the first frame of the video but wont play

  • _TheD0ct0r_

    I tried logging out and back in to fix the message not sending and now the person isnt in my contacts… wtf

  • Hannah C

    I post on my story and it doesn’t show that anyone viewed and I asked someone if they seen it but they said I didn’t post anything

    • Sophia M

      This is what is happening to me rn and Idk what’s happening

  • Nomsa Mwimbi

    I tried posting a snap beginning of February, it wouldn’t post but still says ‘posting’ which means I can no longer play my snap story from beginning to end because that snap is still there…still saying posting yet it won’t post.

    • Amethyst

      I have the exact same problem.

  • Mark Brierly

    My friends stories are mostly black when I watch them..Two or three screens out of the stories will be black..There text will show up,but I can’t see the pictures

    • BJ

      This is happening to me too. Only when it’s videos though. The video won’t show but the text will.

  • Angelica

    My snapchat won’t let me upload a video from memories on my story. It sends it and then keeps saying try again and won’t actually post it

  • Teanna

    I can receive snaps and messages and I can snap them back but when I go to send them a message on their story or just text them it won’t send on data or on wifi

  • Madison

    I can’t send any of text on Snapchat it just says sending or no internet connection but I can send photos just fine

  • Carrie Anadiotis

    I posted a video to my story earlier today and it was working fine. For the last hour or so though, that video on my story isn’t playing. It shows it as a freeze frame instead of a video with sound.

    • Maria Carla Gomez

      Same here. I have 2 iPhones. One is on iOS 10.2 – the one which is having this problem. The other one is on iOS 8.3 and videos play fine.

  • Taylor

    My snapchat won’t let me watch other people’s videos, or stories. It has now logged me out and I don’t remember my password so I tried to get a code to reset it and every time I do it crashes. I’ve tried so many times now that I can no longer receive reset codes. I don’t know how to fix this…

  • Abby

    I can’t send any snaps to friends or my story either on data or wifi

  • Cian Gill

    My snaps are delivering to people but they aren’t getting them. like when I send it it says ‘Delivered’ but the person I sent it to doesn’t receive them. I am getting their snaps but they’re not getting mine. There’s nothing wrong with mine or their Wifi. Someone please help.

    • deb

      me too

  • Issam_E

    same here +Chloe

  • Raina Rebeiro

    Yes my snapchat videos are not working! I am so pissed at snapchat! Today is one of the most important days for me!! – melbourne

  • NoOne

    I cant see the videos my friends sends me it will load and i can watch it for 10sek bit it is no movement or sound from the phone

    • Hannan

      me too!!!

  • Hannah

    Neither my snaps or messages are sending- do you know when this issue is planned on being resolved as I don’t want to lose my snap streaks!

  • Paxton

    Just to give my experience with Snapchat. So on my android phone I could no longer access memories without the app crashing. If I took a snap and saved it, that too would crash the app. Once I uninstalled Snapchat from my android phone, installed it from the Play Store, now it works perfectly fine. Although I did lose all of my memories, a lot of those I had saved to the computer before uninstalling.

    So if anyone else is having problems with Snapchat, if you have stuff that you want saved backed up, back it up, then uninstall Snapchat, reinstall it, and see if that works for you. The only thing you’ll have to do is re-add contacts and let those contacts know to accept your invite request, otherwise your snaps to them will show up as pending.

  • Brad

    I can send and get snaps and messages from my friends but my story and my friends stories won’t load the page is completely white and blank

  • Phoebe

    videos that i take will not post or won’t send to my friends. HELP

  • Tyler

    One person wouldn’t pop on mine or hers best friends list. And now her snaps won’t send to me. And she’s clearly trying to send them in with her.

  • Milly

    Snap stories won’t play

  • Help

    For months videos won’t add to my story, I can’t send videos to my friends, I can’t save anything to my memories (including videos and photos), when trying to record a video it’s extremely laggy, and I can’t see any of my past memories from last summer. I have been dealing with this issues for almost a full year! I try to use the app on two different android phones, constantly having to go back and forth because one used to be able to save snaps and post videos but now that one stopped working too (even after I updated it to the newest version). Snapchat has almost no customer support and i’m really getting tired of this. No other app has caused me this much stress. This is an app from hell!

  • Liz

    Videos I take appear to be just pictures, both for my story and for my snaps. Videos that are sent to me on snapchat or that are on a friend’s story appear as just pictures as well. Also, the videos and animations for the featured stories don’t seem to work, they are frozen as pictures as well.

    • kirsten

      same problem! i dont know the solution

  • natarsha

    snapchat story videos won’t play?????

    • Sienna

      Mine either!! It just freezes

  • Markyboy

    not showing stories here too, USA

  • Sammy

    keep getting snapchat could not refresh ..what’s going on?

  • da,dslas,;

    snapchat wont show my stories but they show for my friends, also not showing other friends stories

  • lane

    my snapchat says “can’t refresh” can’t view stories it works to send personal snaps tho?
    p

    • Ashley

      Same thing is happening to me

  • Lola

    My Snapchat story isn’t there and i cant see my friends story i have a 309 day streaks and i cant lose them please fix this NOW. Im getting really pissed at Snapchat

  • Nicole Silencia

    Snapchat not showing any stories

    • Tanisha

      same!!

  • Liv

    My Snapchat will not show me when people open my chats. I have a streak with someone but I don’t know how because I can’t see their snaps

  • Tommyg1321

    My stories in ‘memories’ will not load……..it is either black like everyone else describes or if it loads a snap… it just keeps spinning and won’t play the snap Tommyg1321 …why is this happening? Can you please fix?

  • Tommyg1321

    My stories in memories will not load……..either black or if it loads a snap it just keeps spinning

  • Naomi Mondesire

    Snaps are not uploading or saving to my camera roll -_-

  • Rachel

    My snap is not sending after two weeks anyone know why

  • Lex

    Anyone know why the screen goes black when I scroll to my messages and my feed?

  • Titose

    Literally, my snaps won’t add to my story. And yes I updated the app.. starting to wish I didn’t.

  • Paxton

    Snapchat is working for me, but whenever I go to save to Memories, it shows the check mark that it did save, and then, it crashes back to the home screen. If I open it and try to view my Memories, they’ll start to load, and then Snapchat crashes back to the home screen.

    Sure hope this gets figured out real soon, cause I’m about fed up….

  • Combustible Lemons

    Yeah snap has not been allowing me to see snaps from people other than those i converse with. All others it says it can’t retrieve from server. Which is really weird. Guess snapchat doesn’t want me to follow teams, news, places, celebs, etc?

    • Paxton

      More like, they aren’t concerned with their user base, otherwise, they would let us know what is going on.

  • potat0

    My snaps won’t load today. When I try to send to people, my groups are gone and it shows I have no streaks but I do.

  • Bobby

    My snaps won’t even open. It says “tap to view” and when I tap it says “loading” and doesn’t open any of them

    • Pablo

      Mine update on its own and now I started haven’t problems

  • AP

    Can’t save my story on Snap???? Plz hurry up and fix this lol

  • Caitlin

    I have a snap that says it’s adding to my story but it is blank and has been that way for a few days. I’m bit sure how to delete it and I’ve refreshed the app and even restarted my phone. It just says adding one snap to your story.

  • KaylaB1234

    Won’t Let me add anyone back.

  • Jacob Estep

    when I try to send videos, they either take FOREVER to send or they don’t send at all. This only happens on wifi though and if I turn my wifi off and send with cellular data, they send perfectly fine. This happens on my home and school wifi so it isn’t just my connection.

  • Qasim Munir

    Can’t post my snap or receive my post I have contacted snapchat team twice which they haven’t got back to me can some one help me out keep on getting message could not refresh

  • samamamami

    I can’t watch any videos, it just comes up frozen.

  • Tobias

    Tried to add a story, it said ‘posting…’ but never posted and it hasn’t gone away since 9:00 AM

  • NgTurbo

    Possible problems with Snapchat right now. Stand by for updates. Anyone else having issues with the app today?

  • Breanna Wolford

    My snapchats won’t save to my memories or my phone, and they won’t post to my story.

  • Nicole

    Not working for me!! Frozen ):

  • Rachel Russell

    For the past week it feels, whenever I open someones video it doesn’t play the video it just has a freeze frame from the video. Pictures are fine but it’s just the videos! It’s happened on and off before and it’s really annoying

    • Jaienen

      Same!!! Ever since I got this update yesterday

      • Emme

        This also happens to me 🙁

  • Caitlin Ann

    Nobody can see my snapchats at all! I’m getting really annoyed that they haven’t fixed it or aren’t even trying to!

  • Apolline

    The video I wanted to post on my story says posting but it’s been like that since yesterday.

  • Lissett N

    Same

  • dav

    I can receive but it won’t send any snaps!

  • Linzi

    I’m also having the problem of other people’s videos stuck on a blurry pic so annoying

  • Iona

    I have a lot of people on snapchat who put videos on their stories, all have their videos have just turned to pictures on my phone and only some videos will pay.. :/

  • Courtney

    I don’t really know when this started happening for me, but it will say a friends snapchat story is loaded but will never play the video snaps

  • Lu

    Really pissing me off. Rarely will let me send chats and post on my story

  • Rilz

    My snapchat won’t even open if I log in

  • Michael Carter

    My Snapchat worked fine until yesterday 01-13-17. Now it won’t send anything and no response on the three messages I sent to support.

  • Sarah

    Videos don’t load at all and snaps sent to others appear out of order

  • Dacia