Snapchat problems or down for maintenance

Snapchat servers rarely go down and current problems normally focus on stories not posting and some people’s messages going black, which can be felt on all platforms with Android and iOS being most used.

If maintenance has been scheduled we will update the current status on this page, although reports are also left by others below that reveal when services are down in various regions. The most common problems involve sending photos, videos, and text messages.

Snapchat-problems

Recently, users have wondered why their stories won’t post on Snapchat, why friends are not receiving snaps, and also loading or skipping errors are reported most days. In many cases these could be isolated issues.

Is Snapchat down on Thursday February 21, 2019 and not working with your feed not refreshing? Share your problems and status updates below.

Moniece Shannon-Govan

I️ can’t view anyone’s snap. It’s just shows it’s loading and doesn’t open. Once I️ post on my Snapchat, it’s just shows my Bitmoji I️ can’t go back to see what’s posted on my story. It’s been like this for almost a week now.
Breanna

What did you do to fix it? I’m having the same issue.
Jimmy Johnson

I use to use custom who can view my SnapChat story all the time now it has no affect wether I choose to have a private story or not and don’t bother risking it… annoying
Vinamra Gundhi

Can’t open snaps. It says “unable to load snap. Sorry!” I’ve tried all ways mentioned to fix this but the problem still persists. Please help!
Tammy Tupou

So my Snapchat is not showing who viewed my story? It does this often how can I fix it?
DeplorableCindyA

This has been going on for weeks now: I send a text snapchat message & it says delivered for as long as an hour then changes to “Opened 1hr” so if it was opened an hour ago why did it still say “Delivered” for so long? I have it set to “Delete after viewing” I restart my phone, log out log back in, uninstall then reinstall the app but still no change
azndrummer

Snapchat is not letting me post any snap for some reason but I only sent like 8 snaps today
Jonathan Valdez

Snapchat is not letting me post any snap whatsoever!
Lois Wilson

I keep getting a black screen.. can view or post anything.. it’s always loading but can’t see any of my friends snaps
Ama Winchester02

I’m constantly having to turn off or reset my phone in hopes that it will work. It started off with huge crashes for about 15 minutes yesterday and then it was fine. But today my bit mojis of my friends won’t always pop up, i cant access my memories or anything in that section, my snaps wont load in and if they do they say failed to send or in terms of receiving them they will just show a black screen when I open them, my story glitches a lot and i have to manually go into sc to check if someone sent me a msg because I wont get the notification.
Kailey Page (Kalechip99)

My Snapchat often doesn’t send videos or upload them and says that it failed to send help it’s happened before and gone on it’s own but i can’t wait that long again idk how it fixed itself last time
Ezduzitei@yahoo.com

Snap chat is skipping all my snaps and not letting me watch them.
Lauren H Woods

Twice this week as of today August 8, I get message alerts but hours later nothing shows still! Won’t even show someone called me on snap. I’ve reset my network settings and restarted my phone. Have yet to receive my missing messages..help?
Kiki Love

Mine too any luck getting yours to work
Kiki Love

Mine wont let me post any videos nor record longer then 9 secs makes me so mad. Anybody else having similar problems didn’t start doing that till lik 2 weeks ago.
Cherissa Bihhh

July 26th my snapchat isn’t loading and can not connect.why???
Blastoiseasaur

Mine keeps crashing as soon as I keep it open for more then two seconds >:/ I’ve tried uninstalling and reinstalling, restarting my device, swapping from wi-fi to data, and still nada.
Kelly Jacobs

mine keeps kicking me out when i open it. ive uninstalled it and reinstalled it. still not working…
- Alex Carmona
  
  Samee if I put my phone on plane mode it works fine but once I take it off it crashes instantly
  - Kelly Jacobs
    
    I’ve even cleared the cache and still nothing
  - Kelly Jacobs
    
    Try clearing your cache and data (you will have to log in again). I got mine to work again.
Tania Arroyo

I can open my friends snaps but i can’t load anyone’s stories. It tells me “There was a problem connecting to the server. Please try again”
Neeks

I uploaded a video on Snapchat but when I try to click it, it won’t show and it says that it’s loading when it’s already uploaded. Also it’s not letting me see my views for that post while everything else I posted, I’m able see my views and click on what I’ve posted.
Irshaad Ali

When I swipe right to look at my friend’s stories all I see is snaps from the discover page..
Shantel Ruybal

Snapchat won’t let me view my whole story…. it back out after a few snaps. Anyone else having this problem??
P-Dog

Snapchat is not connecting even though I am connected to the Internet.
Nina

My story posts as blank. Does that happen to anyone else?
Nina

My story of posts as blank. Is anyone else having that problem?
Cameron

Why will my video I took with snapchat not upload??.. also the length of my videos are still only 10 seconds but in order for them to be longer and have multi video i have to upload a video first and it wont let me ??? Help!! Tried to get in touch with SC and no answer
Greg Patricia Schmidt

It’s Saturday, June 9, 2018.
I’m fairly new to Snapchat however, this morning I noticed when I went to open a snap/message from a friend, all I got was black. What’s up?
Rick DiPasquale

None of my video snaps will post. Just keeps spinning…..
Taylah

whenever i post something on my story it doesn’t appear in my friends feeds. Does anyone know how to fix that?
Kim Howell

I don’t have the “stories” option at top of friends screen. Only shows “add” “groups” or “chat”
Anyone know how to fix that?
- Taylah
  
  There has been a new update. Your friends stories are now back on the right
Bobbi Cooper

same problem here….following
Asia Donald

It won’t let me post a video to my story nor will it let me save the video
Bee Flx

So, all day I have been posting stuff without any problem, but now I can’t put anything on my story.
Shannon Podolske

I reported the issue to snapchat 3 times but no luck
- Juan Santana
  
  what type of phone do you guys have ?
  i have a glaxy and im having the same issue
Arturo Chavez

Snapchat friends won’t load and I can’t send messages. This happened after the new snapchat update.
SeanSoldier00

Friend stories wont load
Rhys Mcloughlin

Snapchat not loading messages page everything else works fine is this a snapchat error
- John Jago
  
  mine the same been like this since it updated today
- Jessica Taylor
  
  Mine has also done that starting from today
Chris Chisholm

I can’t veiw videos received from others, but I can veiw their story videos
Beth Conmee

I can’t see any of my friends stories, all I can see are stories from famous people/companies!
Ashton Stebbins

I just lost three main conversations why? I know for sure wasn’t unfriended or blocked.
Ashton Stebbins

Why did three of the main friends conversations just disappear? I know for sure wasn’t Unfriended or blocked.
Christina Domenech

I can’t post my stories today!
Ashley Diane Yeboah

my snapchat freezes every time i go to watch my story. i click the button to watch and then the app freezes and crashes.
Colleen Thompson

Can’t view friend’s stories…again…what’s the deal??
Sammi Garcia

I can’t see any of my friends stories. It just keeps showing me the featured stories about like Olympics and such but non of my friends stories are showing up for me to even try to watch.
Patricia

Not getting updates from anyone… friends right across from me in the room sending snaps that won’t show up.

Snapchat problems or down for maintenance

FOLLOW