Snapchat problems or down for maintenance

Snapchat servers rarely go down and current problems normally focus on stories not posting and some people’s messages going black, which can be felt on all platforms with Android and iOS being most used.

If maintenance has been scheduled we will update the current status on this page, although reports are also left by others below that reveal when services are down in various regions. The most common problems involve sending photos, videos, and text messages.

Snapchat-problems

Recently, users have wondered why their stories won’t post on Snapchat, why friends are not receiving snaps, and also loading or skipping errors are reported most days. In many cases these could be isolated issues.

Is Snapchat down on Sunday June 25, 2017 and not working with your feed not refreshing? Share your problems and status updates below.

←  Older Comments
 →
  • Kiki Faith Lawrence

    Mine don’t even let me go to settings, or even go and add a friend.I can’t even see the little yellow box with my bitmoji on it when you swipe down. I do not have that option it pops up something totally different.

  • Eirik Bøe Wethal

    all videos i send is black for the people receiving

  • Sara Mae Wilson

    It says only like 3 to 5 people view my story and I have over 100 people on Snapchat but I know other people are seeing it than what it is showing me.

  • Crystal Monique

    Not showing views on snaps

  • Slagathor 2974

    Friends stories disappearing

  • Arianna Spencer

    Keeps crashing seconds after it’s opened TF Snapchat >:(

  • Ryan

    Friends stories load then disappear. Just got the pixel. Is this a common issue?

  • Sanjanalove

    Yaya

  • Mya Kindle

    It’s fixed!!!!

  • cam

    They fixed it guys! Y’all can stop freaking out now smh.

  • Bit of this Bit of that

    If you a freak add me: browneyedboyyy

  • cam

    Should be fixed soon 😉 snapchat always fixes problems quickly! Just glad it’s not only me!! :)

    • Bit of this Bit of that

      What’s your sc

      • cam

        Camrynnrussell

  • ani.xvi _

    I hope this issue is fixed by tomorrow morning. I feel so annoyed

    • Sanjanalove

      What do we do??

    • ani.xvi _

      Wait, it’s working now tf

  • Felipe Assuncao Thomaz

    It’s working now

    • Miacheal myers

      HOw

  • Haley Wilson

    it’s working for me now

  • Bit of this Bit of that

    Add me anyways : browneyedboyyy

  • Teresa Okundaye

    Wtf I delete the app and logged out a trillion times what’s going on

    • ani.xvi _

      Trust me. It’s so piss taking. I don’t I understand why they have to do this now wtf

  • Yuleimi Ramirez

    My stuff won’t show up and it’s pissing me off

  • Ziea Louise Brown

    This is so annoying it won’t load

  • Bit of this Bit of that

    Mines saying could not refresh feed

  • ani.xvi _

    Is snapchat going down? Some people’s ones are working perfectly fine so I’m confused

  • Mya Kindle

    Well at least I know my phone isn’t broken

    • Mya Kindle

      I’ve done everything. The server is down and they should be fixing it too.

      • Mya Kindle

        I can still text everyone and send and receive snaps but my story is gone and so is all my friends stories

        • ani.xvi _

          Yeah, literally the same thing. At least I can keep streaks. But, hey. I wanna like see people’s stories and be able to use the filters

        • Yuleimi Ramirez

          Same it’s annoying me

        • Juan soto

          Mines too

        • Sanjanalove

          Mine to

  • Kelley Tucker

    Is anyone else having issues with their friends stories not showing and, say refresh and try again

    • ani.xvi _

      yeah, it’s honestly getting on my nerves now because I’ve signed in and out like 5 times

      • Kelley Tucker

        Same .. and , I deleted the app and redownloaded it..

        • Haley Wilson

          same omg

          • Kelley Tucker

            I’ll so glad I’m not the only one .. I was freaking lol

          • Haley Wilson

            me too !!! i thought my phone was messing up lol

          • Kelley Tucker

            I thought my phone was tweaking lmao .

    • Miacheal myers

      I am

    • Olivia

      I am

    • Bit of this Bit of that

      Yeah me tooo!

    • tyler harvey

      I am

  • ani.xvi _

    I’ve reseted my phone. I’ve updated snapchat. I’ve reset all my network settings and I turned my wifi on and off. I’m really annoyed because in this new update it says ‘bug fixes and improvements’ ?? Where are they!?

  • Felipe Assuncao Thomaz

    Has the problem been solved for anyone???

  • Liz

    Stories won’t show up saying “could not refresh please try again”

    • ani.xvi _

      Im glad to know I’m not the only one. Snapchat really needs to fix this

      • Damaris Torres

        do you know whats going on because mine is not working either i thought it was my phone not working

    • Olivia

      Same

  • Arianna Spencer

    Won’t refresh at all.

  • Kaitlyn Khoury

    As of 9:23pm on Thursday June 15 2017, none of my friend’s Snapchat stories are refreshing and have disappeared. I have a blank screen on the screen that usually shows my story and everyone else’s. However I can open peoples snapchats just not see their stories. Anyone else having this problem???

    • ani.xvi _

      I have the same problem. I’m really annoyed because it was working fine up until now :/

    • Dami Sadiq

      I’m having this issue as well

    • Isaac Hidder

      Yeah, for me as well stoppedal working at around 7 cst

    • Olivia

      Exactly the same issue with me.

  • Savannah Farquhar

    So have i

  • jazmyn

    i’ve reset my phone multiple times, and even deleted and installed snapchat again just to try and fix the issue. i’m not receiving snaps til a few hours later and it keeps saying to check my connection. although i am connected to a valid wifi source.

  • Jaylin Dubberke

    So I just received all of the messages my friends said that they sent a couple minutes ago but none of them are awake now to check if I can receive them anymore.

  • Claudia

    my photos go through but chats wont. And also blocking people from your story does not work!!!! I HAD TO HAVE MY MOM TODAY BLOCKED BC I POSTED A VIDEO SMOKING WHAT THE HELL

  • Jaylin Dubberke

    Me and my friends chat messages aren’t working. It’s saying that neither of us are receiving the messages but when we each screenshot it, it shows that we sent something. But we can send pictures and videos

  • Ruby Galindo101

    Same well I constantly have to log out and log back in because grounded rn but when I received a message I opened it and replied but when I logged out and went back it is received the same message again and my friends didn’t receive anything. Please fix

  • Cody Holly

    I can’t play saved Stories from a few days ago.

  • Farheen Asif

    I shared a few videos and pics from 4 months ago into ‘my story’ and it isn’t playing back everything although i can see they were all added

  • Louie Sierra

    keeps crashing when trying to dm

  • Robert Watson

    it wont let me load my last year memories

  • Charissa Cumine

    Won’t load my friends stories. What’s going on?

  • disqus_RxtdQc3pbM

    So snapchat won’t let me open snaps only from one specific person. Anytime I try to open a video snap sent from this person it won’t open at all.

  • Louise M

    My full story won’t save, it just keeps saying fail saved. Any ideas why and what I can do?

  • Maguel Ligon

    None of my stories will load please fix thisss!!!!
    My story, my Friends stories, or ANY TYPE OF STORY on my Snapchat won’t load, my connection is ok because all other apps work and I can use other Snapchat accounts on my phone so it is just something wrong with my Snapchat and I keep getting the Please check connection error does someone know how to fix this? I already uninstalled and reinstalled and I tried restarting my phone and I tried resetting my network settings

  • Arianna Spencer

    Fix this issue now!

  • Arianna Spencer

    Stupid app keeps closing after 2 seconds >:(

  • Cody Brooks

    My story deleted by itself

  • Rodney Rodriguez

    Won’t load my friends stories

  • Charlotte Ospedale

    Nothing updating or opening today

  • Danae Vassiliadis

    All videos that I try to play or upload do not play, they’re just a frozen picture of the video

  • soo

    I can’t use regular filters like (fast forward, slomothing, brightness etc) without having to switch on GPS. I mean thats really stupid, my phones losses alone 50% of battery just using snapchat and now they are promoting GPS to be switched on the whole time?! What does snapchat gian from that? My location? They shuold fix the way snapchat eats battery and not make it worse, smh!

  • Kami Rowland

    I updated Snapchat two days ago and now it won’t open up at all. Seconds after it opens it goes black and back to my app screen. Help!!!!!

  • Jacqueline Paciorek

    I have one snap video my friend sent over three weeks ago that just won’t load no matter what. My notifications always say (1) and I can’t delete it or anything.

  • Briana Napoli

    It says I can’t send anything for 2 days now this has been happening. How do I fix it? I tried everything

  • Jonathan Maxwell

    No stories? They were there last night but are all gone today

  • Kamara Berland

    All my friends stories are gone despite being there half hour ago

  • Jessica Mateo

    I changed my snapchat password cause I forgot it but it keeps saying wrong password and I already changed it 3 times last night due to this issue. Any suggestions??

  • Claire

    My snapchat is saying I have zero views when a minute ago it sad I had 32

  • Nathalie MOMPLAISIR

    I can’t post videos from camera roll that are more than 10 seconds. Why?

    • Tima Coffey Bashir

      Was this ever fixed because the same thing is happening to me

  • Suetlana Gefferie

    Yeah same here!

  • Angel Cosby

    When I try to post it says video can’t be longer than 10 seconds

    • Suetlana Gefferie

      Yeah so annoying! Is there a solution for if?

  • Emily Ann

    cant upload to my story at all….been trying for almost 24 hours.

  • A Little Break

    I can’t upload anything to my story :(

  • Ming Chang Chay

    All my friends’ stories disappeared, and only those stories which are posted after that appeared. Tried restarting my phone, clearing the cache, still the same.

  • Donovan H.

    My snapchat was just working now it won’t let me upload snaps to my story! I’ve don’t everything from deleteing the app and re downloading it to turning my phone off and on but nothing! Still says my snaps “failed to send” ughhhhh fix this snap! SNAPCHAT IS MY MOST USED APP ON MY PHONE!!!!

  • shaquanta burns

    I can load snaps but once I go to play it it skips the whole story like I watched it. Also when I save snaps they don’t save to my normal camera roll.

  • Michael Mills

    I’ve added people on my snapchat but when I refresh my friends list they disappear and when I added them again the same thing happens again

  • Bee Rachell

    I received a video and cannot open it, I clicked tap to load, then tap to view…. it does the refreshing icon and then says tap to view again…. but other people who sent videos I got there’s, because I asked them to send me one. What do I do?

    • Bob Mali

      I have the exact same thing

  • Kingsley O.

    Snapchat is not auto-posting to my Facebook Pages for two days now.

  • Reahanna Denisha Baker

    It won’t let me post videos and when I receive snaps from people it just shows loading and I have to slide over by the name to check snaps and people are not receiving my snaps

  • Diego Barrera

    I have a video that is less than a minute from my camera roll and it will not let me post it to my story

  • Dat CookieDoe

    it lets me send messages (chat) to my friends but not snaps ? and it lets me post to my story ? what is going on , i’d hate to lose all my streaks

  • Mandy Simpson

    I went to edit a snap I had already posted, but it keeps loading and won’t let me do anything with it.

  • Sarah Jill

    I have quite a few friends on snapchat and now it’s not showing me all the names of who viewed It. It will say recent names but when I get to the bottom it’ll say +13 more or whatever for people. How can I view who they were??? I think u should be able to click on the +20 more or whatever and it should come up

  • Tasha Jade

    It won’t allow me to post videos. It says videos longer than 10 seconds can’t be posted. Is this to do with the new update or is it an issue ?

  • Stephanie Rodriguez

    when i try to post a video it won’t show the blue arrow, it won’t let me move videos to the my eyes only and it won’t show my name to what i set it as it just shows my username which is all so frustrating.

  • Dominique Kindle

    I have a video from last weekend that says it is still trying to post. I know the main reason is because I get terrible reception at my work which is where it was being posted then, but now it won’t let me save my story tonight (of a concert) all because that video is still trying to post.

  • Olivia Gabi

    my snap logged me out and now when i try to login it says my password is incorrect, even though it is right.

  • LIL PUMP’S SON “TRAPPER OF DA

    cant post videos from camera roll anymore

  • Alice Fisher

    Doesn’t play stories when loaded or skips them up entirely. Also had a snap that said tap to load and wouldn’t load.

  • Antonio Blythe

    Want let me post no videos from my gallery

  • Antonio Blythe

    Why I can’t post videos

  • Meagan Leigh Nehring

    My snapchat has been saying I have been sending a snap to a contact since Saturday…. but I can snap them back and forth and it won’t stop saying I’m sending something from Saturday.

  • Anson Chan

    i can’t post snapchat stories using my wifi but i can post snapchat stories using my mobile data

  • Ryan Cx

    Same.

  • Dougla Stewart

    Why can’t I post videos that are save to my camera roll to my snap story when it’s under a min?

  • anon

    for some reason it wont update when i send people anything even though theyre getting the message so i dont know if the person has received or opened the message unless they reply, its basically like it disappears on my end. for example i just sent my boyfriend a picture, but the last thing shown as sent was a message 13 hours ago, even though we had been sending each other pictures for hours after that message. ive tried restarting my phone and reinstalling the app and its just making me really mad at this point

  • Stephanie Mcquaig

    Why won’t my Snapchat send it’s been sending for 1 day

  • Landrie Alexis White

    My Snapchat story constantly says loading..

  • Rashaida Dimetros

    For whatever reason, my stories always say ‘posting…’ but i can’t just tap on my personal story and watch it through

  • Alena Horton

    My friends put a picture of us on her Snapchat story and I can’t see it, it’s not even showing up

←  Older Comments
 →
FOLLOW
Home Apps and Software Snapchat problems or down for maintenance