Snapchat problems or down for maintenance

Snapchat servers rarely go down and current problems normally focus on stories not posting and some people’s messages going black, which can be felt on all platforms with Android and iOS being most used.

If maintenance has been scheduled we will update the current status on this page, although reports are also left by others below that reveal when services are down in various regions. The most common problems involve sending photos, videos, and text messages.

Snapchat-problems

Recently, users have wondered why their stories won’t post on Snapchat, why friends are not receiving snaps, and also loading or skipping errors are reported most days. In many cases these could be isolated issues.

Is Snapchat down on Friday December 14, 2018 and not working with your feed not refreshing? Share your problems and status updates below.

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  • Tammy Tupou

    So my Snapchat is not showing who viewed my story? It does this often how can I fix it?

  • DeplorableCindyA

    This has been going on for weeks now: I send a text snapchat message & it says delivered for as long as an hour then changes to “Opened 1hr” so if it was opened an hour ago why did it still say “Delivered” for so long? I have it set to “Delete after viewing” I restart my phone, log out log back in, uninstall then reinstall the app but still no change

  • azndrummer

    Snapchat is not letting me post any snap for some reason but I only sent like 8 snaps today

  • Jonathan Valdez

    Snapchat is not letting me post any snap whatsoever!

  • Lois Wilson

    I keep getting a black screen.. can view or post anything.. it’s always loading but can’t see any of my friends snaps

  • Ama Winchester02

    I’m constantly having to turn off or reset my phone in hopes that it will work. It started off with huge crashes for about 15 minutes yesterday and then it was fine. But today my bit mojis of my friends won’t always pop up, i cant access my memories or anything in that section, my snaps wont load in and if they do they say failed to send or in terms of receiving them they will just show a black screen when I open them, my story glitches a lot and i have to manually go into sc to check if someone sent me a msg because I wont get the notification.

  • Kailey Page (Kalechip99)

    My Snapchat often doesn’t send videos or upload them and says that it failed to send help it’s happened before and gone on it’s own but i can’t wait that long again idk how it fixed itself last time

  • Ezduzitei@yahoo.com

    Snap chat is skipping all my snaps and not letting me watch them.

  • Lauren H Woods

    Twice this week as of today August 8, I get message alerts but hours later nothing shows still! Won’t even show someone called me on snap. I’ve reset my network settings and restarted my phone. Have yet to receive my missing messages..help?

  • Kiki Love

    Mine too any luck getting yours to work

  • Kiki Love

    Mine wont let me post any videos nor record longer then 9 secs makes me so mad. Anybody else having similar problems didn’t start doing that till lik 2 weeks ago.

  • Cherissa Bihhh

    July 26th my snapchat isn’t loading and can not connect.why???

  • Blastoiseasaur

    Mine keeps crashing as soon as I keep it open for more then two seconds >:/ I’ve tried uninstalling and reinstalling, restarting my device, swapping from wi-fi to data, and still nada.

  • Kelly Jacobs

    mine keeps kicking me out when i open it. ive uninstalled it and reinstalled it. still not working…

    • Alex Carmona

      Samee if I put my phone on plane mode it works fine but once I take it off it crashes instantly

      • Kelly Jacobs

        I’ve even cleared the cache and still nothing

      • Kelly Jacobs

        Try clearing your cache and data (you will have to log in again). I got mine to work again.

  • Tania Arroyo

    I can open my friends snaps but i can’t load anyone’s stories. It tells me “There was a problem connecting to the server. Please try again”

  • Neeks

    I uploaded a video on Snapchat but when I try to click it, it won’t show and it says that it’s loading when it’s already uploaded. Also it’s not letting me see my views for that post while everything else I posted, I’m able see my views and click on what I’ve posted.

  • Irshaad Ali

    When I swipe right to look at my friend’s stories all I see is snaps from the discover page..

  • Shantel Ruybal

    Snapchat won’t let me view my whole story…. it back out after a few snaps. Anyone else having this problem??

  • P-Dog

    Snapchat is not connecting even though I am connected to the Internet.

  • Nina

    My story posts as blank. Does that happen to anyone else?

  • Cameron

    Why will my video I took with snapchat not upload??.. also the length of my videos are still only 10 seconds but in order for them to be longer and have multi video i have to upload a video first and it wont let me ??? Help!! Tried to get in touch with SC and no answer

  • Greg Patricia Schmidt

    It’s Saturday, June 9, 2018.
    I’m fairly new to Snapchat however, this morning I noticed when I went to open a snap/message from a friend, all I got was black. What’s up?

  • Rick DiPasquale

    None of my video snaps will post. Just keeps spinning…..

  • Taylah

    whenever i post something on my story it doesn’t appear in my friends feeds. Does anyone know how to fix that?

  • Kim Howell

    I don’t have the “stories” option at top of friends screen. Only shows “add” “groups” or “chat”
    Anyone know how to fix that?

    • Taylah

      There has been a new update. Your friends stories are now back on the right

  • Bobbi Cooper

    same problem here….following

  • Asia Donald

    It won’t let me post a video to my story nor will it let me save the video

  • Bee Flx

    So, all day I have been posting stuff without any problem, but now I can’t put anything on my story.

  • Shannon Podolske

    I reported the issue to snapchat 3 times but no luck

    • Juan Santana

      what type of phone do you guys have ?
      i have a glaxy and im having the same issue

  • Arturo Chavez

    Snapchat friends won’t load and I can’t send messages. This happened after the new snapchat update.

  • SeanSoldier00

    Friend stories wont load

  • Rhys Mcloughlin

    Snapchat not loading messages page everything else works fine is this a snapchat error

    • John Jago

      mine the same been like this since it updated today

    • Jessica Taylor

      Mine has also done that starting from today

  • Chris Chisholm

    I can’t veiw videos received from others, but I can veiw their story videos

  • Beth Conmee

    I can’t see any of my friends stories, all I can see are stories from famous people/companies!

  • Ashton Stebbins

    I just lost three main conversations why? I know for sure wasn’t unfriended or blocked.

  • Ashton Stebbins

    Why did three of the main friends conversations just disappear? I know for sure wasn’t Unfriended or blocked.

  • Christina Domenech

    I can’t post my stories today!

  • Ashley Diane Yeboah

    my snapchat freezes every time i go to watch my story. i click the button to watch and then the app freezes and crashes.

  • Colleen Thompson

    Can’t view friend’s stories…again…what’s the deal??

  • Sammi Garcia

    I can’t see any of my friends stories. It just keeps showing me the featured stories about like Olympics and such but non of my friends stories are showing up for me to even try to watch.

  • Patricia

    Not getting updates from anyone… friends right across from me in the room sending snaps that won’t show up.

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