Sky broadband problems when not working

Sky broadband continues to be one of the most popular choices of ISP in the UK, especially when customers can’t live without their TV packages and need to combine broadband in order to get a better deal.

However, when Sky internet is not working it often happens by surprise and at the time when you need it working the most. When Sky broadband is down for you, you can tell Sky about your problems on Twitter here, although this page will be useful for you too whenever a live outage occurs.

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Sky broadband problems in the UK do happen from time to time each month, so be sure to tell us which areas are suffering from outages to give us a heads-up.

Is Sky broadband and fibre internet down and not working for you on Thursday October 17, 2019? Report your service status below and tell us which area is affected so we can track how widespread Sky internet outages are.

  • unknown

    no broadband in Peterborough pe1 postcode

  • Deb

    No internet connection just went off …lunchtime 15/11/17…and not came bck on ….

  • David Hales

    My Sky Broadband is running at less than .05MB download speed yesterday and today 13 Sept 17 in Lincoln, anyone else got the same problem, there is a 30 min wait to talk with sky so there must be something wrong??

  • Tracie

    having problems with my Sky broadband at the mo, in Oxford. Any idea when fixed??

  • E

    RG12 area – Sky internet connection been dropping out over past few days, now not working at all

  • Amy Barnes

    Sky broadband down in East Midlands, told its an outage problem ref/ 10.7.17

  • Carol Mott

    Sky on and off for last 3 days! Useless and they keep saying its my phone box which they send out someone to change every 2 months rather than sorting out the problem which is with them! Solihull West Midlands

  • Doris Adu-Boamah

    Off and on connection as well as slow connection at Canterbury CT1

  • Delmar Santos

    Slow connection at Rockwell Residences in Makati

  • Liam

    Sky is down in horndean

  • Not working around Slough SL2

    • Luke

      We don’t have internet in NW London since yesterday 3.30pm.

  • Alan Ng

    Editor note: Lots of problems with Sky broadband today, can anyone confirm they are without service this morning?

  • Ed

    Sky Fibre router looks ok but there is no internet, despite appearances! Buckinghamshire HP11

  • Fibre down in Co.down northern Ireland

  • Me@Here.Com

    Moseley, Birmingham – a few sites are accessible, bit the majority not. 🙁

  • Jo

    Sky internet down , Baguley , Manchester M23 area

  • Alan Ng

    Sky fibre internet currently down, Sky trying to fix asap. Areas affected include Kent. Anywhere else?

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