Sky Email problems today

Sky Email is used by millions of Sky customers across the UK, with the service having recently merged with Yahoo Mail giving users access to a wide range of features that a company as big as Yahoo can offer in this field.

At certain times though and usually at the worst moment, Sky email login problems can happen and users are unable to login to get access to important emails that they need to reply to during a working day.

sky-yahoo-mail-problems-today

When that happens and Sky Yahoo Email is not working for you on desktop, iPad, iPhone, Android or any other device, you can report your problems here to us the minute the service stops working.

Is Sky Email down today on Wednesday June 26, 2019 for you? Give us your status and look out for alerts on the team whenever there is a serious problem and we’ll update you as soon as we have info to share.

  • dinorock

    Our sky email account down since Mon 17th. Thought it was my phone not connecting. Checked home pc this am… Its not sending or receiving.

  • Alan Phillips

    I have a sky and an outlook email address one same outlook on the computer.
    Sky will not send but will receive.
    The outlook email works fine
    the problem is around the sky actions

  • derek porter

    mine down today on desktop.spoken to someone give them most details,now feel like ive been scammed.and still no joy.feel like losing all my account contacts and starting another email addresse after 12 years

  • Charles Cameron

    Can’t connect from Android using IMAP. Desktop fine. Diverted emails from sky to my gmail account and most coming in. 2nd time this week. Is it IMAP issue?

  • Christine

    It says it’s down for my 2 accounts today

  • Martin Dawson

    cant sign in on my android (but can from desktop)
    Imap server issue?

  • jackie

    Sky email down, says account problem!

  • Marcus Moosa

    Today 10 April I cannot access my email in a MacBook Pro. It gives me an authentication problem. I can access the sky / yahoo web email just not the iPad imap email app. I tried creating a new account that also failed.

  • Les Whitehouse

    Outlook nor TypeApp on phone can connect. Ok in browser!

  • Tracy Care

    I can access via the web but not through any email client

  • Cac Tus

    All my Inbox emails are deleted. And it is now saying credentials needed. Very disturbing.

  • Richard

    When I choose a Sky email message and try to forward it, NO “Send” button appears and therefore I can’t send (forward) it! What can I do??

  • Chas Sherran

    All my inbox mail is sent to deleted file by the system, has been happening for 36 hours now.
    Any ideas please?
    This is on my PC/laptop and phone.

  • Dave Watkins

    Is Sky Email down today on Tuesday November 27, 2018

  • Sally Burke

    Can’t log into to sky email on android, works on apple deveice.

  • derek stevenson

    can’t access email on pc or my phone or ipad tells me to ring sky for help

  • Stuart Turner

    Can’t login to sky email thru outlook or on my phone today. Seems fine though when i login via sky website. Anyone else got the same problems???

  • Carol Ann McGlynn

    Can’t log into my mailbox today (11Oct18) via my usual email app (it works okay via a browser). Keeps asking for my password. Was fine yesterday. Not the first time it’s happened and last time had to reset the server settings. Very frustrating.

    • Ken Jackson

      had same problem today, changed my IMAP settings to Yahoo (were Sky)
      All working ok now

      • Carol Ann McGlynn

        Just went back into my email and can now see my sky emails. Didn’t change any settings. Putting it down to a blip … but it would be been helpful if Sky could have posted something on their website advising there were problems.

  • Eileen Walsh

    Hello i got up a lert my email can’t send or receive mails

  • Skymail Care 1800-(585)-(2494)

    My sky email is down on all devices since 17:00 31/12. I can log into my sky account on the Web but when I click on email is says there is a problem with your account, ring this number. When you ring it it says call between Monday to Friday. Not a lot of good on New Years eve and you need your email to confirm travel arrangement

  • Skymail Care 1-800-585-2494

    Problem is over.

  • Skymail Care 1-800-585-2494

    Support can be gained through contact listed.

  • Skymail Care 1-800-585-2494

    SkyMail,

  • Skymail Care 1-800-585-2494

    Sky mail

  • Skymail Care 1-800-585-2494

    Skymail cares.

  • Skymail Care 1-800-585-2494

    Skymail

  • Dave Watkins

    My Sky email has not worked for about 3 weeks

  • Skymail Care 1-800-585-2494

    SkyMail

  • Patrick Flynn

    TOTAL NIGHTMARE. BEING TOLD TO PHONE NUMBER IN UK (SKY). I LIVE IN THAILAND NOW AND WHEN I PHONED NUMBER; THERE WAS A TWENTY MINUTE QUE. NEEDLESS TO SAY I HUNG UP. I CANCELLED SKY TV 2 YEARS AGO. SODS LAW.

  • Skymail Care 1-800-585-2494

    Skymail.

  • Muadibe

    Yes, I’m having the same problem. I spent two hours with ‘EE’ and a further 40 mins with ‘Sky’ and I am no wiser to the issue or a solution Can anybody help!

  • Skymail Care 1-800-585-2494

    Skymail

    • Muadibe

      Yes, I’m having the same problem. I spent two hours with ‘EE’ and a further 40 mins with ‘Sky’ and I am no wiser to the issue or a solution

  • Alan Bloomfield

    Today, 7 sept, cannot download emails on iPad, MacBook or iPhone, but can view them on line on sky account ?? Anyone know what to do please ? Says password wrong, it is not, tried entering again, still same ? Alan

  • Ann

    Grrr….
    anyone else having trouble logging in today 06/09/2018?

  • Skymail Care 1-800-585-2494

    skymail Account login problem?Anyone hav

  • James Fleming

    I can access my emails via the sky website/yahoo mail, but cannot access via gmail on android or Windows live mail on my laptop. Seemingly thinks my password is wrong. I deleted my Sky e-mail account on gmail, then after trying to set it back up as new account and entering my Sky password, it won’t redirect, gives an error message. As it stands, the issue seems to be between other means of accessing sky email like gmail etc. I tried to set up a Yahoo mail account on Gmail and it did it no problem.

  • Skymail Care 1-800-585-2494

    skymail Account login problem?Anyone have

  • Skymail Care 1-800-585-2494

    skymail Account login problem?Anyone have.

  • Damon Arun Ugargol

    Can’t log in to Sky email on Samsung S8. Been like this for 2 days

  • Skymail Care 1-800-585-2494

    skymail Account login problem?Anyone have

    • Damon Arun Ugargol

      Yes, I can access either

  • Lorraine Mackie

    Yes me did you get it sorted?

  • Lorraine Mackie

    Sky email on Samsung s8 phone asking me to sign in and when I do it does not work even though it is correct password and username as I went on my sky email account through Google.please advise.

    • Damon Arun Ugargol

      Mine is the same today

  • Debs Webber

    Two days now I havnt been able to access sky e ail

  • Skymail Care 1-800-585-2494

    skymail Account login problem?Anyone

  • Mick Pratt

    Cant log into Sky Mail today anyone else having problems

  • Skymail Care 1-800-585-2494

    skymail Account login problem?..

  • Sally Dobinson

    My iPhone says the user name or password SMPT…….is wrong… but it isn’t and I can log in on my pc?! Same happened 3 months ago then 48 hrs later it sorted itself! Help!!

  • Skymail Care 1-800-585-2494

    skymail Account login problem?.

  • valerie harrison

    May 23: still cannot login to my Sky email account. Sick of Yahoo popping up. I am not registered with Yahoo but with Sky.
    Get it sorted.!!!

  • Skymail Care 1-800-585-2494

    skymail Account login problem?

  • Skymail Care 1-800-585-2494

    skymail Account login problem?
    Password Recovery.
    Help for send & receive problem

  • Yahoo Care +1-800-585-2494

    SkyMail

  • Roy Dunroamin Mace

    PS. As usual, everything else is working except Sky/Yahoo/Verizon mail. Just as well I can rely on Gmail to work.
    Note this happens on PC, tablet and phone, so I guess that points to the email service.

    And it has just started working. You must have fixed something. Thanks.

  • Roy Dunroamin Mace

    I have had this before. Sky email works ok for weeks or months, no problem. Then login to Sky, but when I try to access my mail I get Yahoo server times out. Is it a bug in Yahoo, or do they have so many customers that they cannot serve them all. And no, I am not wasting time trying to find/clear the problem, as in the past it has always started working again after a few days. Is the problem due to Verizon improving/integrating Yahoo/AOL systems.
    Guys, if it aint broke don’t fix it.

  • Jim Foley

    Mine was fine yesterday but today no go! Sometimes it wants to login to gmail??? My normal everyday account is with Sky.

    Jimbo

  • Yahoo Care +1-800-585-2494

    Email sign in problem.
    password recovery.
    Send & receive problem.

  • Yahoo Care +1-800-585-2494

    Email Sign in problem
    password Recovery
    Send & receive Problem

  • Yahoo Care +1-800-585-2494

    Email Sign in problem
    password Recovery
    Send & receive Problem

  • Paul Cook

    Iv not been able to access my sky emails since the beginning of February 2018 on my android phone or my laptop. Keep getting an error message when logging in.
    What can I do to correct This?

  • Becky Stimson

    Unable to login to emails online and app already signed in wont sync…. sky apparently dont understand why….had no emails since 1st March too….

  • Elaine Cowmeadow

    No emails since 26 Feb. Need to verify my account but I have forgotten both my password and user name. What happens now? I am pretty useless at this dort of thing and will need an ‘Idiots Guide’ to asdist me. Expecting emails regarding my holiday in March so panicking a bit.

  • Sue Glover

    No emails on Android phone since Saturday 17th Feb but can get them on tablet. Have tried removing account from phone & reinstating it but says password sign in failed & server not recognised .Very annoying

  • Sue Clarke

    I still can’t access my emails from s8 haven’t been able to since lunch time yesterday

  • RHETT HAYES

    I had problems last night took ages to get emails into Outlook, tonight I can’t get anything at all. Web based mail works but not good enough

  • Paula Smith

    No sky or yahoo emails for over 5 hours. Sort it out.

  • Yahoo Care +1-800-585-2494

    Sky Mail covered by Yahoo Care.

  • Ang Curran

    Keeps saying password is incorrect, after losing sky broadband service numerous times this week – sky seems to be a complete farce!

    • Mark Kidd

      I have same issue incorrect pass word when going through an email app . If I go onto Skys home page I can log into my emails from the email home page ?

  • Roy Mepham

    I have found that since merging with Yahoo sky email has been a joke. I have never known such a slow service in my experience of 20 odd years using email. I am sorry to admit that I am using Gmail more than ever for all non-personal mail and am considering transferring altogether.

  • Yahoo Care +1-800-585-2494

    Sky Mail covered by Yahoo Care.

  • Ivan Harrison

    Taking an age for emails to download, this is long past been a joke, it’s gone on for months now? Please Sky “get it sorted”

  • Maggie Lane

    Sky email playing up AGAIN, earlier nothing would show now it shows but takes ages. How much longer do we have to put up with Yahoo, go back to Google.

  • David Whelan

    Mines been down since 1st jan. Attempts to login to sky.com have failed due to either my name or security question being incorrect! Both are correct. Also tried via the facebook sky support pages, very helpful staff, but again none of my passwords or security questions are recognised…suspect they have purged old accounts…. I’ve not been a sky tv/broadband customer for over 5 years. Their final advise is to call them on the 03442 number, im looking forward to a long wait

  • Yahoo Care +1-800-585-2494

    Sky Mail HeIpIine covered by Yahoo HeIp Care

  • Rosemary Hoyle

    Still unable to log in and stay in for any longer than 10 minutes – I’ve changed my password at least 6 times today – very unreliable and there doesn’t seem to be anywhere that tells us what is going on and when it’s likely to be fixed – so frustrating!

  • David Rooks

    My email has been down since 1pm on the 1/1/18 on all platforms, my phones and iPads say either wrong account information as in passwords etc and computer says that there is an account problem when I sign in via sky and go to mail. Tried changing password etc and again get an ‘oops something went wrong’ message from sky call this number, which I can’t do as I’m not in the UK and don’t have phone access. This happened back in July 17 as well.

  • Sara Downes

    Sky email down all afternoon and says there is a problem with my account and gives me a number to call. However, I am on holiday abroad. Same problems as previous post by Roger.

  • Sara Downes

    Email not working. Inbox won’t update on my phone and when I log in on the computer it says there is a problem with my account and gives me a number to call but I am away on holiday.

  • D Beker

    Sky email not connecting to server for 3 days now. Any update on resumption of service?

  • Roger Harding

    Roger Harding
    2 minutes ago
    My sky email is down on all devices since 17:00 31/12. I can log into my sky account on the Web but when I click on email is says there is a problem with your account, ring this number. When you ring it it says call between 8am to 8pm Monday to Friday. Not a lot of good on New Years eve and you need your email to confirm travel arrangements

  • Yahoo Care +1-800-585-2494

    Sky Mail HeIpIine covered by Yahoo Care

  • Roy Booth

    Sky e mail gone weird. Inbox only showing mails from months ago. What’s going on?

  • Yahoo Care +1-800-585-2494

    Sky Mail HeIpIine covered by Yahoo.

  • Roy Dunroamin Mace

    I am on holiday in Philippines and suddenly today could not log into my sky email on laptop or tablet.

  • Mark Williams

    yep email not working ?

  • jane farnworth

    not getting my sky emails

  • Yahoo Care +1-800-585-2494

    Sky Mail HeIpIine covered by Yahoo

  • peter sims

    sky yahoo mail still down since yesterday morning

  • sandford imrie

    sky email not working for the last 4 hours or so

  • Yahoo Care +1-800-585-2494

    Sky Mail HeIpIine covered by Yahoo

  • William Tell

    Yahoo HeIpIine +1-866-279-5394
    —————————————————–
    Sky HeIp for Yahoo

  • June Telford

    Cannot log into sky email or get sky on by multiroom

  • Ila Ajm

    Out messages not going anywhere today

  • Maureen Shoebottom

    Emails not synced since 25th July on Samsung galaxy 5 but ok on apple ipad – how do i resolve this

  • Sharon MIlward Fleming

    Phone not synced since 25th July.
    Still no joy today

  • Gill G

    Unable to receive emails on phone since Tuesday!! What’s going on? How do I sort this? Do I need to change provider????

  • Pete Priddle

    Root certificate problems on all my android devices which means I can only access my emails from my laptop since yesterday.

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