Pokemon Go server status when not working

Pokemon Go is the brand new game that has just launched on iOS and Android, allowing users to use their camera to capture Pokemon virtually around your location and interact with other players nearby.

It has proved to be an instant success, although we can see that there has been some initial problems with Pokemon Go servers down and not working at several times of the day.

More specifically, we are getting a lot of feedback from players who say that their Pokemon Go Trainer Club is down as well, with the login not working.

For a brand new Pokemon game though with the global scale that it has, this is to be expected sometimes. As a result, you can use this page and our comments section to check the Pokemon Go status and find out if the game is not working in your region.

pokemon-go-servers-down

Are Pokemon Go servers down on Android and iOS for you right now on Thursday August 24, 2017?

Tell us what platform and where you are and look out for official status updates when Pokemon Go server maintenance is due to take place.

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  • Sarah McKelvey

    I have a Samsung android, and haven’t been able to log in all day today. Eastern Vermont region. I have had issues with raid battles too, but they’ve sort of been okay lately. It always kicks me out of group raids. Could just be that my phone sucks, but I just got a new one 6 months ago, so I hope that’s not the problem.

  • Anthony Shack

    Now I can’t raid, please extend Moltres raid for people who can’t raid

  • UmJa Lueabrassamee

    Huawei Y6II, Bangkok Thailand. The problem started on 25 Jul BKK time until now, when I try to log in using google account, the system keeps saying “Unable to authenticate. Please try again.”

  • Candice Felidae-Thompson

    Is the New York server down because I’m having day 2 of the unable to authenticate error. Galaxy S5 New Haven Connecticut

  • Candice Felidae-Thompson

    Galaxy S5 New Haven CT USA it’s giving me either an unable to login or unable to authenticate error

  • Citizen

    IPhone6S, 2nd day. Central PA, USA. Endless loop between “please update” screen – App Store, update complete, “OPEN” – back to same screen ” Please Update” – App Store – “OPEN”-“Please Update” – “OPEN”

  • Ryan D Inkman

    cant log in your app sucks cant use it why dose it never work -.- fixed the log in problems my but unable to authenticate since 2016 good work… please fix -.- i just want to play this is getting dumb had to reformat because one of your updates where bad worked till you had another update then it stopped working again -.-

  • Clarissa Applegate

    Can’t log in with android in Illinois. Been a couple days now.

  • Matt Carter

    I’m unable to log into to Pokemon Go, with Google account, it started about 5 days ago, it was working fine last week, I’ve tried fixing and nothing works, I’m angry, it shows Google is down but shows USA green check mark, and I’m from UTAH USA

  • Keefe Buxton Lehman

    Yesterday was hit and miss all day in Philadelphia using both Nexus 6p and Nexbit Robin. I am able to login today but is crazy bug filled with stops not load in, freezing up during battles and just crazy slow all around. Just took labour 10 minutes. Could be completely unrelated but also if the app doesn’t freeze during a battle the Pokemon will escape and run away regardless of berries or ball. 1110 CP Pidgey are getting away or take 10 balls like some weird Japanese Pokemon bukaki session

  • Heather Minamino

    pokemon go not working on android samsung no5 galaxy, loading screen takes forever to load if not at all, pokestops are blank and cant spin loosing my streak, character takes off running and wont stop wasting essence. And might i add it is incredibly difficult to spin any pokestops.

  • (273.15)°C

    Can’t login with google on android 6.0… keeps taking me back to login screen after failing to load.

  • Leanna Jojola

    Cant login with ptc on ipad, 2 days now.

  • priyanka gupta

    can’t login with ptc to pokemon go since 5 days
    region: India

  • Alicia Allen

    ptc still down in Ontario 2nd day

  • Tammy Coffey

    USA, CENTRAL INDIANA:
    Unable to authenticate 2nd day (Pokemon trainers club)
    But
    can login with my google

    • James Chen hs

      I am roaming in Philippine. Can’t log in for 2nd day already! WTF!

  • Robotman

    Malaysia: Failed to log in… Second day streak…Sigh! 21 June 2017

  • Tina Ferren Crowley

    Unable to authenticate for me since yesterday.

  • Jeremy

    can’t login, Washington USA.

  • Marc

    trainer club still down for me too, been hours now.. UK.

  • Ants Petelo

    Unable to login pokemon trainer acc. Auckland, New Zealand. Samsung s7

  • MPK

    NJ

  • Alicia Allen

    Ontario down hopefully back b4 midnight tonight so I can get my 7day streak cause they are hard for me to get

  • Heartblade25

    Pokemon go servers are down in Louisiana too >June 20th, 2017

  • Robotman

    Malaysia: Failed to log in … 20 June 2017

  • Chris Potts

    are servers down today> june 15

  • Mark E. Smith

    Seems like every time an event starts the servers go down. Here in California using android and I’m down.

  • Erica

    servers down again in georgia

  • NgTurbo

    Looks like there are problems right now with trainer club log in. Happening to anyone else here??

    • martin m

      Not working here either. Mid north coast nsw australia. Cant log in with trainer club, but can log in with google fine.

    • Albert

      Yes, failed to login using PTC account.

  • David Conley

    Last week my pokemon trainers club started giving me a cannot authenticate message but my pokemon go is working fine I need to get in to my trainer club this is on an I phone 6 is there a way to get it back and active Ive tried multiple things and still get the same message any help would be appreciated

  • Ira Chanson Lau

    My sons’ S4 can’t login. Always encounters the “Cannot get game data from server” error. But they CAN login if they use my S6 and iPad Pro.

  • martin

    Won’t load on my Samsung S4. Keeps crashing on iphone 6S. Uk

  • Reza Irfandhani

    Down, just now indonesia

  • Dana Rock

    We are down in the Los Angeles area slso irs been like this all day. We are on android system

  • Joe Mcfarland

    When I try to sign in to Google the app crashs and starts all over. I live in central illinois

  • Adam Taylor

    Yet again the PTC login is down. Google login works fine as always. Would be nice if Niantic didn’t keep screwing PTC users.

  • Geraldine Fletcher

    Unable to authenticate, google login just circling. Fix it, Niantic!

  • jared Mok

    IV GO is down for 2 days since 08 Mar…

    Think will stop playing pokemon Go now until it has been recover, as my storage bag for 1000 is already full, do not know which pokemon to transfer out.

  • Deanne Earl

    UK based, unable to authenticate, google still running : /

  • Matilda

    servers down in France!

  • Roge

    unable to authenticate in Sweden!

  • patricia seeger

    I am able to catch poke balls but not pokemon! Help! The phrase “pokemon go has stopped working” appears since after midnite Feb 16, 2017 each time i attempt to catch a pokemon! When will it be corrected? I am visiting in western NY!

  • NgTurbo

    Pokemon Go suddenly down again today, Jan 20? Please confirm

  • Antonio Couse M

    Maybe it is Russia again! Lol

  • David Glines

    I phone and down in Indiana

  • Antonio Couse M

    There was an update yesterday which was a very bad one.

  • Leo Myers

    Down in Reisterstown MD for about 1/2 hour Android

  • Antonio Couse M

    I have an iPhone and live in the SF Bay Area and it is down for me too.

  • Antonio Couse M

    I have an iPhone and I am down too, in the SF Bay Area.

  • Becca Duffy

    It’s been down for an hour, does anyone know what it is going on?

  • Cara

    Game was working fine all day as far as I could tell, until about 2PM EST I got the unable to authenticate message. Boston MA

  • Michael Waterman

    Server down in Philly, cannot log on IOS 10.2 been over an hour

  • sarah

    is there a new update guys??

  • seb

    completely down for me as well, NZ.

  • Rachel

    Down on iOS 10.2 since 12:53pm CST.

  • Nev

    unable to authenticate issues happening now in eastcoast NH

  • wazz112

    just when I was about to evolve.. crash. When’s it back up??

  • eric

    game down for me too, what’s going on!

  • matt

    wtf, app just crashed for me

  • NgTurbo

    Pokemon Go servers just went down. Anyone else can’t log in right now?

    • Same here I tried for 30 times or so… I was out in the cold -4 degrees. Glad I just got my coins not long before that ffs

  • varun garg

    Hi. Experiencing unable to authenticate since 3rd January, 2017. I’m from INDIA. i was level 15 and logged from google. but my other mates are enjoyingit, i unistalled the app and installed again a a few times but no fruitful result. what is to be done next, guide plz.
    Thanks :)

  • SQR

    Hi. Experiencing unable to authenticate since yesterday. I’m from the Philippines. Thanks :)

  • Alexis a

    Im experiencing unable to authenticate for a whole day…

  • there

    Experiencing “unable to authenticate. Please try again” error since October 16 morning. I have already upgraded to 0.41.4 . Are there any problem with the servers?

  • Greg

    So after some careful contemplation I believe I have come up with a quick patch for Pokemon go if you can’t sign in try signing out connecting to a Wi-Fi and then try to sign back in and disconnect from the Wi-Fi after it signs in mine has been logged off for 2 weeks not once have I signed into Wi-Fi and tried it I did it just now and it was working and it still it is as I’m out hunting. Give it a try and sorry if it doesn’t work for you!

  • Greg

    Why is this such and issue?? Why have I spent money to NOT be able to use it??? Am I guna get refunded no…is niantic guna change this issue?? Not till they get in trouble with the BBB or form of government….it’s ridiculous that for two weeks now I haven’t been able to load my account and use the 10$ I had just loaded. Have loaded much more before this and it worked…may be ten bucks but it’s the principal…I feel as though I’m being stolen from by a company that USE to care idk how they feel now but they don’t show a caring attitude.

  • Alex

    Unable to Authenticate both PTC and Google in Canada

  • Yvonne

    September 29, 2016 unable to authentic account. In Sweden.

  • HiAquino

    Plsss..fix it unable to authenticate

  • Hey product supporters of the Pokemon go please fix I can’t login my account and my sister I’m wait to long about 3days ago .. Location Philippines .. Please fix it my sister she worried about her got poke monsters . Please please … Reply for this messeng how long we wait ? ? ? Is this server down

    • Now September 17 2016 …… Phillipines can’t log in I update also 1.7.1 the latest version it same can’t login I also login deferent account but no !!!!!!!!!

  • Also not working in Philippines .. I think server down . I am willing to wait please fix a soon as possible tnx . Pokemon go this is the best game. Please fix our server team philippines

    • September 16 2016 please fix tnx advance

  • Mike

    Just downloaded update tonight. I have not been able to login since.

    • Ashley

      Same for me! I did the update today and it always says that they cant authenticate my adress ever since

  • Tobias Davidson

    GPS stopped working, spawning nearby but not on the right location. 02-09-2016, The Netherlands.

    (removing the app and reinstall does not work, google maps does work with gps)

  • Owen beardwell

    I’m in Brighton and the servers do not work

  • Papirfly

    Haven’t been able to login for almost a week. Last played at 04.30 last Sunday and got “Unable to get data from server” on the 0.33 version just a few hours later when I woke up.
    My girlfriend had had the same problem since one day before (exactly a week now).
    The new 0.35 version says “Unable to authenticate”.
    I’ve tried to contact Niantic on the “lift ban” form, but I don’t get anything else than a general autoreply.
    I’ve tried another account and that works (startet from scratch while I wait for a reason). Tried to login on another device without luck. Tried almost anything I can find on the Internett, but my main account is still blocked.
    Had just reached level 24 and had 400 candies for magickarp. Was waiting until I was home to show my girlfriend the evolve, but was “locked out” before I could.
    I hate Niantic for their lack of reasons, lack of respons, and so forth ….

    • Payton

      I’m dealing with the same ‘unable to authenticate’ issues on my main Google account…I can see, still, that one of my main accounts Scythers is still in a gym using a PTC account I made. I don’t know what could be going on with this error besides that I may have been wrongly reported and banned. Niantic needs to listen to players and fix this crap, or I will stop supporting them. I’m not starting over again, I have more important things I have to invest time into.

  • Jack

    Unable to authenticate, spent £45 and im lv19. Niantic are incompetent retards leaving us in the dark with their automated replies.

  • Alan Ng

    Pokemon Go servers down again, August 26.. time for Niantic to spend some of the millions they’ve earned on better hardware?

  • Darron Andrews

    hi me again..sorry im in belfast northern ireland. in u.k

  • Darron Andrews

    I was out with my ex-girls young one and her neighbours son last night and i had just hatched my 10km egg and it was cp at 900+ and i had enough to power it up to 1049….that was great….till this morning.. after charging phone at 100%…was on the bus home…i goes…here we go…get more pokiballs as i know i had plenty yesterday but seemed that over 100+ pokiballs had been used in minutes….uggghhh…no pokiballs…and im going…but i had loads…(this was last night, but now im on the bus with a few i managed to get_)….loaded up the app…and get unable to authenticate, please try again later….its 5.04pm now and still the same….i doing things legit..no hacks…i like it coz i gets me doing long walks and gives me the incentive to go out more….so now im stuck indoors now. i had to go through the whole process doing it through the trainer club and it works ok but your starting from scratch and it not worth it now…

    the servers seem to be ok tho one site said the google acc were “unstable”

    at least i know im not the only one and that its to do with the google login…but i use google to login to my phone and i can check my gmail..which i havent recieved a ban email so i guess thats a good thing…..

    cheers pokemon go…..im all happy now…(says no one affected)

  • August 25 and i cant log in in the game via google, is my only account. Im level 27 and i havent cheat. It says unable to authenticate please try again later i have been in this for 5 days now, it started saying unable to data from the game server, then failed to log in and now this ( unable to authenticate)

    • IIIXENOSIII

      IIIXENOSIII
      LVL 28
      Nashville,TN
      August 27th, 2016

      I am having the same exact problem since the 21st. I had left a friends house the game was working fine turned it completely off bc I was driving. When I got to my destination i turned it on. Loaded up was looking at my Pokemon and then froze so I restarted it and said cant get the game data from server. So I did all the basic trouble shooting restarted game, restarted phone, uninstall/install, after reinstalling it went to unable to authenticate. Please try again later. I’m honestly pretty pissed due to the fact I have not cheated”with having all the ability and knowledge to do so” and I have spent enough money to have paid someone to fix it by now. Ever more so there is a event going on at the zoo tomorrow here and I was looking forward to participating with my account. I mean if I’m going to play fair and spend money and still loose the account. Why not cheat until you have what you want and still have a account. Your going to spend just as much time. The fun is gone after your heart is broken. I now want to repay the favor and make a joke of these assholes.

  • Brankove

    I play the game in Iran
    I have been playing for days until today morning (24th , August)
    It has an error saying need to be upgraded
    I did , but I couldn’t log in after that
    It has a new error now saying : unable to authenticate , try later.
    What should I do,???

  • Pitoon

    My cannot login with msg cannot detect game data from server. After
    update to 0.35 now msg is unable to authenticate.

  • Mark mandras

    Can’t log in since last night using my 3g, i need to connect o a dsl router in order to log in to the game which is inconvenient cause i need to be stationary, i am from leyte philippines

  • Zydge

    I was still able to open the game at around 2AM Manila time.
    By 6AM, it wont open anymore. Getting either “cannot authenticate” or “failed to get data from server” error

  • georgios91

    gettin no data from server since last night. can not login. playing from cuprus

  • getting ‘Failed to get game data from the server’ for the whole day via Pokemon trainer club login. Using android from the Philippines.

  • Hanna Yasmen Godez

    I’m from Cebu City, Philippines. Started to experience the server maintenance this early Thursday morning, Aug. 11, 2016 at 6:45. I hope my phone isn’t the problem. I also try to clear cache, lets me log in but no PokéStops and Gyms are visible, only my character. Hoping this gets reported ASAP. Thanks!

  • Kevin

    My pokemon go can’t be opened in my device last night (10/08/2016) and this morning (11/08/2016)
    But it can be opened in my friend’s device..
    What’s wrong with my account or my device?

    -yogyakarta, indonesia

  • Kevin Drake

    I’m in Texas after my update last nught ive been havung server issues i was hunting with two friends and while they were still logged on i had the interruption

    College Station, TX

  • memen11

    I cant update my “nearby radar” so i logged out. now i cant log in.

    also some of my friends are experiencing the same problem.
    cant load pokestop info.
    cant activate the pokestop.
    cant update nearby radar.
    no pokemon sighting.

    11:54 AM – Aug 09, 2016

  • Gman

    I updated the game I have to make a new account but servers are down so I can’t try to get my old one back August 2nd

  • Alan Ng

    trainer club is down again, july 28.. login issues. Anyone else?

    • Jonathan

      I updated it and it is telling me gps signal not found and im at home and i always have gotten a gps signal

  • Jh2489

    Daughter has been locked out since 8am this morning, still unable to authenticate

  • nish

    unable to authenticate all day. London. July 25.

  • Fred

    Unable to authenticate July 25

  • Alan Ng

    servers suddenly down, July 25..Brazil, Canada affected. anyone else?

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