Plenty of Fish down or sign in issues

The Plenty Of Fish dating website is popular in the UK, USA, Canada and a few other countries that becomes obvious when POF servers go down or experience sign in issues. The website creates millions in revenue by using advertising and then allows those looking for a date to use most services for free.

Like many online dating services, you will find a membership for additional premium services like being able to see when your profile is being viewed. If POF isn’t working, then everything will be impacted unless the problems are with a selected feature.

Plenty-of-Fish

Is Plenty of Fish down on Thursday July 27, 2017? If you are having problems today, other than blocking abusive people, then let us know exactly what features are not working. Also, share the country you’re in and if these glitches are seen at the POF website login or with Android and iOS apps.

Jacqueline Hernandez

Lol thnks
Omar Hernandez

Do they have a customer service number?
Omar Hernandez

All of my pictures are gone, I could not upload new ones. I keep getting network error -1 in the great USA lol
- Jacqueline Hernandez
  
  I cant log in completely
Jacqueline Hernandez

Same here im in the usa cant log in my account
Lee

Same here in Australia the App froze 3 days ago and it says I can’t login, password reset doesn’t work, their customer service have no idea
MadMac

Anyone from Scotland on here?????? All the comments on here so far are either from America or freakin’ Thailand!!!!!!!!!! Anyway, here in Dundee City, Scotland, UK, this is now day 5 of not being able to get into the site ……… SURELY they haven’t been BANNING folks from the site, as someone has already commented on here??????? Is there not any internet/computer geeks on here that can come up with reasons as to WHY so many people can’t get on the site?
Lulu Shpitser

They’re banning people for no reason.
Lulu Shpitser

Banned my account for no reason
- MadMac
  
  No wonder they banned you if that’s your profile pic!!!!!!!!!! LOLOLOL!!!!!!! ; ))))))))))))
Kandra

Having the same log in problem as everyone else. Live an hour north of Toronto Canada
MadMac

You’re lucky even getting notifications!!!!!!!!!!!
MadMac

No internet connection? That’s a new one!!!!! Normally you just go round in circles with the site always rejecting your login details that you’ve been using for the past effing year!!!!!!!!
MadMac

Where are you Mike? Day 3 for me here in North East Scotland, UK
Donna L Osborn

Can’t sign in, so tried to change password, but POF is not sending a connect to my email. I’m also getting slammed with messages of guys sending me messages, but of course I can’t sign in to even read them.
- MadMac
  
  Seems a lot of folks are reporting and complaining about the same ‘not recognising the login details’ over the past couple of days, Donna ……. and you’re wasting your time trying to email their alleged ‘Customer Care’ ….. i’ve been doing it ’til I’m blue in the face, and STILL nobody has got back to me with an explanation. You’ve done the same as me, i.e changing all your login info (as everyone on here has also probably done!!!!). Only thing is to just keep-on plodding-away trying to log in, I’m afraid. And yeh – I was amassing quite a few ‘dates’ too, but never felt it was the right time to start asking for ‘alternative’ contact details from them, ironically, IN CASE THE SITE WENT DOWN …….. talk about tempting providence!!!!!!! Anyway – if it’s any consolation – I’ve probably ‘lost’ my ladies to someone else by now as well as you losing all yer guys (!) – because the site won’t be down for the entire Planet Earth!!!!!!!!!!!
Joelle

I’m in Taiwan and I can’t log in either. Tried many times and it kept saying incorrect username/password. Also tried to reset my password, but it still kept saying incorrect username/password after resetting the password.
Rodney Schoen

It’s not letting me search my zip code area since I became paying member
TinaHaaf

Same here also in USA Ky….no email either!!
MadMac

Only thing you can do is keep-on trying to gain access to the site in your usual way …… must be either a server-issue, or the site’s down for maintenance – but if that’s the case, you’d thing that POF would supply a pop-up or something TELLING you that the site is down for whatever reason!
MadMac

Same here in Scotland mate – saying the same rubbish as it told you (22/7/17) and yeh, I ain’t getting any emails through either …….. tried everything …… different email address, different username, different password ……. can’t get passed the initial login page!!!!!!!!!!!!
Celeste Vill

I’m in Thailand and I can’t log in. I have notifications in my email that I got messages from pof. Tried many times today but I really can’t. Hope for your kind action regarding this matter. I wanted to upgrade but there’s problem in logging in.
Pairfai Ch

I’m in Thailand.I can’t login for a week. It said username or password is incorrect. I still get the messages from others on my email but I cant login to read.
Gemsey Eaglen

I can’t login in correctly login detail can’t even reset my password
Rob

Can’t login. Changed my password repeatedly. Must be a server issue.
Chris Rutledge

Can’t send messages. In the US.
Naomi Jj

Im in phuket on a holiday and been unable to log in since i have been here on the 12th
Chris Miller

It won’t let me create a user name. I am within the guidelines but it keeps saying that I can’t use the characters. I’ve tried so many different ones and it keeps saying the same thing
carolynnigro

I get a blank white page after trying to log in….have I been blocked from the site? Connecticut
- Mark
  
  I am also getting that white screen, it is on their end
  - carolynnigro
    
    thanks mark
    - Mark
      
      I even made a new account, same issue.
- Aaron Tupaz
  
  It works on my Firefox but not chrome
  - carolynnigro
    
    interesting – I have chrome
- MadMac
  
  Chances are you haven’t been chucked-off the site …….. probably a server issue. If your account had been suspended, they would’ve told you (because that happened to me, and had to re-register back on the site using a different email address and username just to read my messages!)
Heather Chapman

I:ve been trying to log into my account but the password doesn’t work any of the times that I’ve changed it.
Debbiw Pta

I’m hacked here in Delaware. The hackers put up a fake 1 -844 phone number. If you call that ( like I did ) they will tell you to add app on your computer. Then your seriously hacked!!!
Debbiw Pta

1 called 1 844 421-5814 it was a scam. If you call it now and report it they will tell you to add an app on your computer. Don’t add the app….you will be hacked worse. Call the number…easy to see it’s not pic it’s scam. I worried about my info.
Debbiw Pta

I cannot reset my password. The number starting with 1-844 is fake! Do not call the number and give them personal information.
Tammy Willoughby

Can’t log in, haven’t been able too for a day now
- Debbiw Pta
  
  I called a number I found on Google for POF. A guy with an accent answered and told me to add an app on my computer. It seemed suspicious then he asked for my email address and password. When I got suspicious and questioned him he hung up
Dorey Peters

I’m having the same login issues Rachel
Rachel Stubblefield

Can’t login and Im not receiving email for a password reset.
- Debbiw Pta
  
  They are hacked. If you call the number on Google starting 1 -844 someone with an accent will start asking for personal info. Don’t give it! I am worried they will steal my pics.
Amelia Salmon

This site irritates me much I give up
kay harmon

I couldn’t log in last Sat. and when tried to reset never received the reset email. After several attempts I created a new profile using the original email & user name. It worked fine for a couple hours then I could not receive or send messages. I emailed customer service-no respond. Tried several phone numbers then came across this number 877-910-4167 and called during business hours. A soft spoken man (I think it was Markus, Lol) answered “POF Billing” I explained I was trying to reach customer service with a problem not billing related. He said what kind of problem? Maybe I can help. I told him what was going on and he checked my account, he said my first profile was deleted by the system but didn’t know why and my 2nd profile was visible but there was some kind of hold on it. He removed the hold and said it should be good to go. I logged back on, at first it didn’t work but after about 10 mins I was back in business!!! Hope this helps someone else.
Mike Wilson

Still can’t log in either. Baltimore Maryland. Does this company have a phone number to a help center? Everyone of the numbers that I have found online are not the right number????????????
sara smith

Not letting me login in says wrong password and wrong username:/
Rory O’Brien

I cannot log in. friends of mine cannot see my profile. I have requested a reset of my password , but have got no response. I am an upgraded member as well , which means I have paid for their service. Deeply unhappy.
Mr T

Yep, just tried logging in with credentials that are saved in my browser, so I know I didn’t do anything wrong there. I completed the password reset process on the site and did not receive any emails at all. I’m guessing my profile is completely gone ore their login database is hosed. I noticed that before, when I went to the main page, my browser would automatically populate my user name in the field for registering as a new user. A little field would be displayed saying that the username was already taken. Now, this behaves as if my username is no longer in their system. I’m pretty pissed off that I spent time setting up a profile and communicating with others only to find my profile is gone the next day.
Daveyboysmith

still can’t log in, wtf is going on??
Mariah

Glad I saw this article. I thought that was very strange. Hope since this has been occurring for a few days from other members that it can be fixed.
tsuga

Still same issue and it is 9pm. I started getting push notifications on my cell from gay women too. I’m not. Someone went in and changed
Kris Pelroy

POF is down because I tried to log in with my username and password and it will not let me it just says incorrect username and password and when I try to reset it it does not send me an email link what is going on today is Thursday July 6th 2017
Mike Wilson

Same issue. Saying incorrect user name or password. Go to reset password and never sends me an email. Baltimore MD
Azalea Bull

Keep saying my password or username incorrect
Jenna Marino

I can’t log in either. It let me make a new profile and then I was kicked out n i can’t get in again now for 2 days
Sol Astus

Same problem here, invalid user name. Sounds like POF got hacked…be on the lookout for a press release.
Bradaley Dawes

Hasn’t worked for me since all day yesterday. Ohio, USA
- Dee
  
  I actually signed up yesterday, logged out and couldn’t log back in. It kept saying that I’m using the incorrect password/username. Toronto, CANADA
xxxbrandonxxxmartini

I made a new profile and logged off, can not log back on. Says password incorrect. I found a email to their customer support and sent a email with no reply. Customercare @pof.com
- Mia
  
  Same issue. I created an account yesterday and now I cannot login. I tried CS and rest password..
BRIDGET HAZELWOOD

There is software fault on the pof app with the gps. The app cannot find mind location…..I have checked my phone hardware and other apps and the issue is only with pof..
Missm67

There is software fault on the pof app with the gps. The app cannot find mind location…..I have checked my phone hardware and other apps and the issue is only with pof..
Zach Brown (RightlyDivide)

Having the same issue here. Using it 3 days ago then all of a sudden it says wrong password. Can’t reset because i get no email. And I am a paid user. They won’t respond so how do you even get your money back
- Dawn Brock Zimmer
  
  I’m having the same issues. Says Password is invalid and do not get emails to reset.
  - Mia
    
    Same issue. I signed up yesterday though :/
Paul

I’m having the same issue, can’t login with my username or password, and the reset email is not being sent to my inbox.
Nakeshia Woodard

I Cant log in . It keeps telling me my user name and password is incorrect. I ask for the password reset link and never receive it. I have started 3 new pages and cant log into any of them
Garret Maltby

The Nearby search isn’t working correctly. I’m roughly 900km from my home town right now. However when i search with the nearby icon it’s showing people in my local town.
Papi Clyde

Same exact problem here like what the hell
Elise Caroline

Unable to login , no reset email received after multiple requests. USA here
- Peggy Reed
  
  i am having same problem, usa here also.
- Shawnda Hull
  
  I haven’t been above to sign in either, and it says my password is incorrect, so I try to reset, but i never receive am email. Although im still receiving emails from pof
Lynette

I’m in the UK. The PoF site is clearly having serious issues as this has been going on for over 2 weeks now. They never respond to emails/password resets etc. The ironic thing is that they still send me notifications to say that I have “New Matches”, yet since I have registered (nearly 3 weeks ago) I’ve not once been able to access the site. I’m cross that my details and pics are clearly registered but I can’t log in. It’s a joke.
If there are any PoF admin people reading these reports, please sort it out.
Elizabeth A Lawson-Sullivan

Account not found NY created new account, same thing happened in less than 1 hr.
- Dave josh
  
  Hello there
Cohen White

Can’t log in.says account to not found or incorrect password. No password reset sent when requested. USA Florida
Deb

I was also on yesterday and got kicked off. I haven’t been able to log in since, says username or password incorrect.
Try to get password reset but never receive the email from them.
I live in Canada.
Ozzy Farje

Me to I can’t log in says wrong password and when I send my email they never send me a email with my password. I live inthe USA and ise an android
Cheryl Buckingham

I’ve registered 3 times since Saturday night. If I log out and log in every 5 minutes, it remembers me. However, if I don’t, I get a message saying my login or password is incorrect. I have repeatedly submitted my email (the one they replied to thanking me for joining, so yes, it’s the right one) but have never received an email with a link to change my password. I wrote to customercare@pof.com. I’m going to ask them to take down my profile and change to OKCupid.
- Lynette
  
  I’ve done and experienced exactly the same as you Cheryl. Re-registered 3 or 4 times because of password incorrect issues. And tried to reset my password more times than I can remember and NEVER received a single verification email. I also wrote to customercare 5 days ago asking for assistance but they’ve not replied.
  I don’t even know if my profile is actually live on PoF. So if we ask them to remove our profiles, do you think they will actually do that, considering they can’t be fagged to sort out our log in issues etc????
  
  What’s the verdict on OKCupid? Should I join them instead?
Donna Hennessey

I am getting a message that says the user has disabled Thier account or was removed from pof. Thought nothing of it until it happened on every profile I clicked on
Matty

Am not able to receive my password reset via email and it’s the correct email. I’m not getting much response from pof

Plenty of Fish down or sign in issues

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