PlayStation Vue network down or buffering problems

PlayStation Vue is the online streaming service that connects all of your favorite cable channels into one integrated hub allowing you to watch whatever you want direct from your PS4 console.

It is the ultimate home entertainment service for many users and the monthly plans can include access to premium channels such as HBO Now, Showtime, FOX, FOX Sports, NBCSN and much more.

Being a streaming service though, it means that there can be sudden PlayStation Vue problems which are out of your control if a channel is not working or loses connection without warning.

The biggest problem with PlayStation Vue is when live shows keep buffering and it can cause a serious headache when you need to watch a certain programme without disruption.

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Is PlayStation Vue down right now on Wednesday September 18, 2019 in your area or suffering from other problems such as error codes or buffering? Let us know when you lose service and we’ll try to help to solve your issues – tell us what channel also!

You can also use this page to find out if your PlayStation Vue problems are also happening to other users as well.

  • Eugene Muldowney

    I just started my PS Vue subscription. Still on the free trial period. I’m trying to watch the Notre Dame game on NBCSN.. The screen has just gone yellow and I have been unable to watch the rest of the game

  • Phil Williams

    Yep, lots of buffering in the middle of the MNF game!

  • Vel Venturi

    We’ve been using Vue for a while now and it’s been great–until now. This has been happening for us all week. It seems to work fine here on my PC, but while watching it on the TV through our PS4 or Roku, it stops and buffers for a while, plays for a minute, then rinse and repeat.

  • John Yowza

    exactly

  • John Yowza

    trying the 5 day free trial and today is day 1 … trying to watch the NFL game on my PC and it’s terrible. A bit better on my TV. If this keeps up, no way will I subscribe

  • Vera Jones-Tillman

    Every since update my roku tv play station vue will not stay on and every shows voices are not in sink with the show.

  • BunnyT

    Roku stick; Michigan. Couldn’t get in to PSVUE on any of my 3 tvs. Removed the channels. reinstalled, added code numbers. Two of the tv’s work with PSVUE. Frustrating!

  • Jabiari Skidmore

    I’m logging on my os vue account on my fire stick & it’s like it’s stuck or something. Like a channel will be playing in the background, but the menu would be stuck. I can move up & down, but I can’t click anything. And I can’t back out of the menu, so the menu stays on the screen

    • Shari Moller

      Same thing happening here. Getting tired of redownloading the app to fix it.

    • Jabiari Skidmore

      I called customer service & they said to unplug the fire stick from the wall, then plug it back up. It’s working fine for me now

    • Wally

      Same issue here. I cleared all data and cache before signing back in and it worked…for about a day. I just can’t justify going through this process every time I want to watch tv. Not that it is 100% reliable. There has to be a better way. YouTube tv??

  • Taylor

    My parents have playstation vue and I’m over visiting. When you load the app on Firestick it will freeze with what’s playing bar on the screen, it won’t let you do anything else. The show is playing underneath the bar but it won’t let you switch to a different channel or remove the bar. They said it’s been happening for a few days and they haven’t been able to use Playstation Vue.

  • Virgil Pippens

    All streaming apps on my Android TVs and “fire sticks” are accessible with the exception of the PS Vue app. It appears the issue is internal to PS Vue network and not the user. I attempted to call support but apparently telephone support was closed. I may have reevaluate whether I continue with this service … this outage is a major inconvenience.

  • Erick

    I just checked my fire stick where I have my PS Vue in the living room and it works fine from the fire stick. But for some reason it will not connect to the network from the PS4.

  • Michael Price

    My view won’t even turn on when I select the app say connection problems. Netflix is working just fine.

  • Gina B

    I dropped them now too much buffering! Went to Direct TV Now.

  • Paul Johnson

    PSVue makes cable look good. Switching sucks. And that’s what they (all) rely on.

  • SC Soccer fans

    I have been having issues with FOX and FOX sports especially for the past week. In addition to that at least five times now the audia and video are off. I have unplugged, etc but seems to be happenign constanly duirng the women’s world cup

  • Last couple weeks constamt random skips and repeats due to supposed buffer errors. Called them and they won’t admit to any wrongdoing or problem on their end simply because Vue plays okay on my 4G cell still so therefore “it’s not on their end.” BS. Amazon prime video and Neflix play fine all the way around on my 25 down/3 up cable connection.

  • Karen Busha Armstrong

    Freezing Up at all times . Come on fix this

  • Danielle Wilburn

    For a few weeks I have been having an issue with PlayStation Vue pausing very frequently when watching numerous channels. I do not have any issues watching Netflix or Prime. I have been very please with PlayStation Vue but I am getting very frustrated with the constant pausing…. especially when I’m watching a hockey game. I have practically stopped watching shows because it is so annoying and going to other services like Netflix, Prime, Hulu etc. If this continues to occur I will be forced to go to another provider so I can actually watch the channels I am paying for. Please fix the issue and reduce your cost while the issues are persistent – which they have been for some time.

  • John Gilliam

    I just signed up for PlayStation Vue and I loved it till the wife said it started to buffer on her TV.
    I have tried everything from different devices and settings on my network.
    Fubutv ,netflix, hulu have no problem buffering.

    Wish Sony would fix this .

  • michelle hartline

    We have PSVUE and have been loving it for the past few years but within the recent month the freezing and buffering have over taken us. We run off Spectum using a Roku and also a Firestick. We stream Hulu & Netfilx and Amazon Prime and have no issues with these services. If PSVUE does not come up with a fix for the issues then they will be losing a long time customer. I use to praise how great PSVUE was and recommend it to all my friends, Not anymore!!!

  • Eric Jace Vargas-Weisser

    We have had PSVue for several months and are currently looking for a new service.

    The problems we are encountering are: TV Shows just freeze then bounce back 5 minutes and play all over again, or jump ahead after being frozen.
    It really sucks and from all of the research I have been doing, I keep hearing Sony has no desire to fix this and put the blame on the end user.

    We watch everything streaming from Netflix, to Hulu on Apple TV and never have a problem with anything, this is all on their service.

  • Claire Cavalieri

    I’m another PSVue user with the same buffering/freezing problem that started about 2 weeks ago. It worked just fine for about a year then all of a sudden it started failing. Now that I’ve read that so many other people are experiencing the same issue and that PSVue won’t address the problem, there will be no choice but to find another streaming service. How sad because overall Vue was good. Tried Sling which was lousy. Going to have to move on – I’m not putting up with this annoyance at night when I want to relax.

  • Brandy Johnson

    Just got PSVue a week ago or so. no matter what I use it on – the PS4 or Roku – it freezes way too much. It seems like it locks up whatever I’m running it through, along with my router. We have the fastest internet speed we can get and I don’t feel we should be having this problem. It’s insane to have to keep rebooting everything AT LEAST once a day.

  • Barbara Gates Eubanks

    Watching Fox business news, kept pausing. Now it has completely stopped! Thos had been happening for several days on different channels.

  • NYYGehrig

    I’m trying to watch NFL on CBS and literally every 10-15 seconds it starts buffering. I’ve just about had it with Vue.

  • Jeff T

    I received a PS Vue onscreen update last night and quickly installed it and rebooted my Nvidia Shield. Have not had even one buffer or freeze on any channel ever since. Am running wireless at 150/150. Good luck out there!

  • Jeff T

    I received a PSU vue onscreen update that I installed last night. Rebooted my Nvidia Shield and not one buffer or freeze on any channel ever since. Am running wireless router at 150/150. Good luck out there!

  • Doug Hodson

    Buffering like crazy on Fox News… getting really old (10/28/2018)

  • Tonya Fleurant

    AGAIN! Buffering on most channels.. All 3 Fire Sticks & Fire Tv are experiencing the same issue.. already rebooted my modem, cleared the cache, deleted data, deleted and reinstalled PS Vue app and the problem still persists.

  • Tonya Fleurant

    Buffering on most channels.. most frequently on Fox News Channel.. All 3 Fire Sticks & Fire Tv are experiencing the same issue.. already rebooted my modem, cleared the cache, deleted and reinstalled PS Vue app and the problem still persists.

  • Marc Castle

    My PS4 is hardwired and it’s buffering every few minutes on ESPN.

  • rekster

    I’ve been having buffering issues all this week. MSNBC Velocity and other channels. It’s terrible. My download speeds on my router/modem ATT 1 gig service has been fine.

  • boston2az

    I’ve had Vue for about 3 months now and I really love it. But in the past 2 weeks or so, the service has been awful. It keeps stopping and starting, making watching impossible. Tonight, I tried to watch the Olympics and got SO frustrated that I downloaded the 7 days trial of DirecTv Now. Watched all night without a single issue. I kept bouncing back to Vue, just to see if it was working but, sure enough, it was still unwatchable. I like everything about Vue better than DirecTv Now, but if I can’t watch what I want, I’m just going to have to drop Vue and pay more for DirecTv Now.

  • Nai Ayt

    Getting out of control and taking the joy out of my “entertainment”. (t has been really bad since the upgrade that brought the guide. This morning no channels are working properly on Roku tv. Will play for about 30-seconds then just the pause screen. Very frustrating. If sling had Fox News and CBS I would be gone. As it is, I may just have to figure out a different way to watch them. No cost savings with Sling but if it works they’re ahead of Sony!

  • NgTurbo

    Anyone else having serious PlayStation Vue buffering problems right now? Seems to be creating an endless buffer loop after 30 seconds. Let us know your status here.

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