PlayStation Store not working or maintenance

The PlayStation Store is an essential part of the PS4 ecosystem, with gamers using the store multiple times per week to check what new PS4 game discounts are available and what free demos and other apps are available this week.

That means Sony has a big job to keep the PlayStation Store status healthy at all times. On occasion though, this doesn’t always happen and sometimes you may find the PlayStation Store is not working today for maintenance on Sony’s end.

When that happens, you can use this page to tell us when you have PlayStation Store problems in the USA, UK and other parts of the world to get a quick heads-up.

playstation-store-not-working

Is the PlayStation Store down and not working on Sunday September 20, 2020 right now? Give us your status below and keep an eye out for official updates from PR editors when Sony issue official PS Store maintenance or outage notices.

  • L Anderson

    Whenever I try to add funds to my wallet I get “An error has occurred. Please try again.” I even contacted support and they weren’t helpful at all.

  • Amitav

    Yes not opening now in India

  • Scraggler

    Can’t checkmark anything on the site or search for anything and I eventually get the
    “Unable To Find This Page” error. This is only on my PC, it works fine
    on my phone and tablet.

  • Bluelectric

    I can get in but it’s very slow and buggy. Keep getting:
    Unable to Find This Page
    It may be unavailable or the address may be incorrect. Select [Home] to continue browsing the PlayStation™Store.

    I also have to keep refreshing the page for anything to work.

  • Carl Williams

    Right now I’m not able to get in the store. I’ve tried everything. Literally everything.

  • adampoole

    as of this moment i’m unable to load the store on my pc at all.. website doesn’t exist according to my browsers.. every time i try to access it, i get a message saying it can’t be reached

    • Lee Edgey

      still the same for me ” site cannot be reached please check firewall and proxy ” when trying with chrome on pc

  • Chris Cole

    my ps store is not working on my PS4

  • James Hill

    why is ps store not working on my pc

  • James Hill

    site down cant log in on my pc keeps telling me the web addresses may be wrong come on sony /ps5

  • Angelo Tompkins

    Ps store down for about 5 days. Endless loading screen. Can’t buy or download anything.

  • Jim Willingham

    When I have my ps4 pro on for even 5 minutes the ps store won’t load at all or takes forever. What’s up with that

  • Julie Cox

    Voucher I has purchased is not working for playstation plus ps4.

  • This is what was happening to ps3 once ps4 was on the horizon. Hint.. hint

  • Patrick White

    My ps4 now will not play any games whats the story with it ??

  • David Anastasio

    My playstation store will not work. All it says is, “An Error Has Occured.” No other information is given. Only option is to go back. Been this way for a month at least. Help!

  • Nanimator

    Not working for me too, 30th January 2018, In kuwait, it doesn’t load.

  • David Neace

    not working Jan 20, 2018

  • Abdel

    My PS4 says there’s a maintenance and does not want to load. Puerto Rico

  • Tonatiuh Abrego

    PlayStation store not loading on my ps4. Just says Please Wait even though it shows content on home screen.. I’m in Canada

  • DrCooper

    PSN down right now in Italy

  • Kenny Simpson

    The PS store will not open, it says “please wait” with a loading sign and it just doesn’t load, this has never happened before to me, after these recent so called performance updates my PS4 is performing worse with each update, absolute fucking disgrace, if the store doesn’t work in next few days i’m suing Sony for making it a requirement to download these dodgy updates.

    • Nanimator

      Lmao me too.

  • Daniel

    The psn is down for me as of August 6th 2017.

    From California

  • Haris

    Sony is done some good updates recently but they don’t know, play station store not accessible last few months, it is a big jok, this major issue they still not understand and not solved, just inform your it department, we are in UAE last few months it is Un accessible, I am trieng to redeem codes or trieng to access store, no use….

    • Nanimator

      Same, in the Middle East too.

  • Alan Ng

    Anyone having any problems with the PS Store not working properly lately?

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