PlayStation Store not working or maintenance

The PlayStation Store is an essential part of the PS4 ecosystem, with gamers using the store multiple times per week to check what new PS4 game discounts are available and what free demos and other apps are available this week.

That means Sony has a big job to keep the PlayStation Store status healthy at all times. On occasion though, this doesn’t always happen and sometimes you may find the PlayStation Store is not working today for maintenance on Sony’s end.

When that happens, you can use this page to tell us when you have PlayStation Store problems in the USA, UK and other parts of the world to get a quick heads-up.

playstation-store-not-working

Is the PlayStation Store down and not working on Saturday February 27, 2021 right now? Give us your status below and keep an eye out for official updates from PR editors when Sony issue official PS Store maintenance or outage notices.

  • caradenino289

    Can access store but everything is. Using icon to add to cart

    • Kurt Freitas

      Same, I can access the store, I CAN add to my cart, but get an error if I try to purchase it. Purchased something on my PS4 with no problem. Is the Ps3 store done?

  • Maria

    I can’t access it from PS3 since yesterday, although I didn’t try it on my PS5

  • Mixeg2

    Nothing works. Looks like they have been pwned like CDPR recently. I guess PS is dead.

  • Ron Pencek

    Cant purchase anything

  • Patrick Peyton

    Won’t let me purchase anything

  • Ewa Romanowska

    I can’t top up my wallet with paysafe card

  • Marijan Bakran

    I cant purchase anything..it anoying.

  • Yarmouthy

    PSN won’t let me make any purchases

  • SithofKemet

    So I am trying to find hellblade on my ps5 store. It isn’t there so I hear people who bought it on ps4 can’t even see it in their bought digital games on ps5. So I go the psn store website on my pc and login it shows hellbade for sale. I click on the cart icon it doesn’t load. Sony fix this.

  • Raven Light

    Not opening for 4days now

  • Alexis Norman

    Worked fine yesterday, wont let me purchase anything today.

  • Eric Knight

    PlayStation’s website is a constant problem just adding funds, it just won’t load. Take my money and I can’t even give it to you…ridiculous.

  • Derrik

    It won’t open

  • D34D Westlands

    Same, not loading since December

  • Jim Wright

    wouldnt let me purchase a PS Now subscription…

  • Samiel Salinas

    Yeah I’m definitely getting that too so it’s fair to assume that they haven’t fixed anything

  • Aure Lijus

    Same here they taking money out my bank and i can’t cancel it!

  • screwintuna

    trying to buy some ps3 bundles and it just says “error occurred”
    Hope this gets fixed right quick

  • Bobby Beef

    I’m on my PS3 right now, wanted to purchase some PS1 classics, and it won’t let me. Really hope this gets sorted as it was the main reason I bought the PS3 off a friend!

  • Chris Walker

    I can’t add funds to my wallet.

  • Carlos Gómez Garrido

    I can’t see the prizes or the buy button, yet I managed to add an item to the cart thanks to a post in reddit, but even then, it doesn’t let mt buy it, it says an error ocurred.

  • ckleckner

    old ps app not working on andriod forcing update to new version i dont want the new version i want my wishlist games its crap

  • David Isbert Dreifuss

    same here. what can we do

  • Timmy Disgruntled

    I have been getting “an error has occurred, please try again” message every time I try to add funds to my PS wallet. Tis has been going on for three weeks. I have updated card info and even added another card and nothing works. Now my PS + subscription is not renewing and I can’t add it. I am seriously sick of Sony at this point.

  • Uriah Staton

    I was unable to see the prices or add anything to my cart. I signed out then signed back in and it was fixed

  • Diego Díaz Torres

    I cant add found to my wallet and the store dont accept my ccv code card

  • Every attempt to load the wallet with a CC fails with “An error has occurred. Please try again.”

  • Desiree Bertram

    Can’t load the PlayStation store & we software has the latest update. Why is this happening? And how long until you fix it?

  • Earle Mcdonough

    Ps store wont except my credit card info anymore, guess they dont want my money anymore!

  • scarefacer1901

    Doesnt load the games on the ps store website

    • Kelley Galloway

      Sorry to bother you but my son can’t get on to PlayStation store, its just loading and loading then more loading. Did u sort this? My boy so upset

  • Dirt MIke

    bought two games today and downloads stopped a couple hours ago …. downloaded 3 games a few days ago and no problems… hopefully, this gets fixed soon

  • JB McDonglewarmer

    Store on the website in the UK is working but all prices are blanked out and cannot buy anything, despite being logged in.

  • Paul Miles

    same here cant connect to internet server error codes

  • Jae MthrFckr Vasquez

    Not loading for me at all. Trying to preload black ops cold war and can’t. What if I want renew my plus subscription and this is happening?

  • Peregrin Took

    Cant buy anything from the store suddenly, no information has changed and to make matters even more complicated I can for some reason still add funds to my wallet. No idea what’s going on.

  • L Anderson

    Whenever I try to add funds to my wallet I get “An error has occurred. Please try again.” I even contacted support and they weren’t helpful at all.

  • Amitav

    Yes not opening now in India

  • Scraggler

    Can’t checkmark anything on the site or search for anything and I eventually get the
    “Unable To Find This Page” error. This is only on my PC, it works fine
    on my phone and tablet.

  • Bluelectric

    I can get in but it’s very slow and buggy. Keep getting:
    Unable to Find This Page
    It may be unavailable or the address may be incorrect. Select [Home] to continue browsing the PlayStation™Store.

    I also have to keep refreshing the page for anything to work.

  • Carl Williams

    Right now I’m not able to get in the store. I’ve tried everything. Literally everything.

  • adampoole

    as of this moment i’m unable to load the store on my pc at all.. website doesn’t exist according to my browsers.. every time i try to access it, i get a message saying it can’t be reached

    • Lee Edgey

      still the same for me ” site cannot be reached please check firewall and proxy ” when trying with chrome on pc

  • Chris Cole

    my ps store is not working on my PS4

  • James Hill

    why is ps store not working on my pc

  • James Hill

    site down cant log in on my pc keeps telling me the web addresses may be wrong come on sony /ps5

  • Angelo Tompkins

    Ps store down for about 5 days. Endless loading screen. Can’t buy or download anything.

  • Jim Willingham

    When I have my ps4 pro on for even 5 minutes the ps store won’t load at all or takes forever. What’s up with that

  • Julie Cox

    Voucher I has purchased is not working for playstation plus ps4.

  • This is what was happening to ps3 once ps4 was on the horizon. Hint.. hint

  • Patrick White

    My ps4 now will not play any games whats the story with it ??

  • David Anastasio

    My playstation store will not work. All it says is, “An Error Has Occured.” No other information is given. Only option is to go back. Been this way for a month at least. Help!

  • Nanimator

    Not working for me too, 30th January 2018, In kuwait, it doesn’t load.

  • David Neace

    not working Jan 20, 2018

  • Abdel

    My PS4 says there’s a maintenance and does not want to load. Puerto Rico

  • Tonatiuh Abrego

    PlayStation store not loading on my ps4. Just says Please Wait even though it shows content on home screen.. I’m in Canada

  • DrCooper

    PSN down right now in Italy

  • Kenny Simpson

    The PS store will not open, it says “please wait” with a loading sign and it just doesn’t load, this has never happened before to me, after these recent so called performance updates my PS4 is performing worse with each update, absolute fucking disgrace, if the store doesn’t work in next few days i’m suing Sony for making it a requirement to download these dodgy updates.

    • Nanimator

      Lmao me too.

  • Daniel

    The psn is down for me as of August 6th 2017.

    From California

  • Haris

    Sony is done some good updates recently but they don’t know, play station store not accessible last few months, it is a big jok, this major issue they still not understand and not solved, just inform your it department, we are in UAE last few months it is Un accessible, I am trieng to redeem codes or trieng to access store, no use….

    • Nanimator

      Same, in the Middle East too.

  • Alan Ng

    Anyone having any problems with the PS Store not working properly lately?

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