O2 website down

The O2 website services thousands of customers and when down it would mean no access to online billing, My O2 phone usage, and certainly no way of using the sign in page. The telecommunications and Internet is favoured by many to the like of EE, Vodafone, and other providers, but patience can run thin when there’s no O2 signal and lots of website problems.

We have setup this page, as a way for users to connect when running into problems and finding the O2 website down. Also, our editors will provide updates along with the Product Reviews community to show readers they are not alone when issues arise.

O2-website-status

Is the O2 website down on Friday May 14, 2021? When we have seen outages and sign in problems in the past, they have come with different error messages. One of these stated, “Sorry, but this application is currently unavailable”. This message appears when you cannot sign in, although we would love to hear if you have any issues today and the exact issues being faced, so leave a comment below.

Simon Gilbey

Just about to change my plan and my app froze , restarted the app and can’t log in . Website on PC won’t let me log into my 02 now . Shameful .
Jaimie Sutherland

O2 must still be down as its not showing up any of my data usage
Jaz Layla

Been trying to log in and upgrade for a couple of days now and it won’t let me log in and so this? Anyone else having issues with app
Chris

I have ran out of data and need to purchase some before I make the journey back home and cannot log in. Anyway to complain for this?
Andy

Online upgrade, cant pay early upgrade charge checkout keeps getting an error
cris

Unable to top up
Kamil

I’m unable to pay my bill
Kamil

I’m not able to pay my bill.
sumaira

unable to receive ‘verification email link’ therefore unable to complete my O2 order online as payment page keeps getting error because of billing address issues
- Annie
  
  Did you. Anagento reslove this issue? Any help would be appreciated, the exact same has been happening for two days
Michelle Pledger

Used the app on my S6 Edge + whilst on the train today. Now home and getting code 4 error message telling me to try later. Been like this a couple of hours at least.
Kristen Connors

o2 app and site down again…happens regulary
Tony

App keeps saying somethings wrong. Please try again later (Code 4) this is when im trying to sign in, same issue on the website.
- Diana Smith
  
  I have been having that problem since yesterday, same message.
Michael

Funny thing is I used My O2 app in the morning and I even paid my bills by phone. It was my first time when I done it so I wanted to check if everything is fine, but after that I couldn’t log in at all. Do you know when it will run again?
tony

I’ve been trying since lunchtime. the whole sign-in system appears to be broken as their online help has gone offline too. Folk are going spare on Facebook, but the New Media don’t seem to have picked up on it yet.
Bob

It’s just the O2 website account area and that’s the only place i want to visit, nightmare.
Ben

The funny thing is, the O2 shop is working fine and so is other parts that allow for spending money. I just can’t sign in to view my bill, so it’s not all of the O2 site that is down.
Ricky

I can access o2 and myo2, but the above error happens for me when I click sign in and view bills page. The O2 website has been down like this for at least 30 minutes on Aug 14, UK evening.
Jess

I am getting the “this application is currently unavailable” error right now after clicking My O2.

O2 website down

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