NEXT Sale problems or site down

The NEXT Sale is extremely popular for UK shoppers with VIP slots being handed out a few days before, offering an early preview of the company’s Summer sale which is one of the biggest in the UK. When the full NEXT sale goes live the servers often go down due to demand with multiple problems, causing server errors like resource cannot be found messages.

It’s best to keep trying to access the NEXT summer sale and as demand slows, then the website should come back up. We will update this page with any comments from officials in regard to the NEXT website going down, or any other shopping problems.

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Are you having any NEXT Sale problems for Wednesday November 13, 2019? Tell us what is happening and if the servers are down for you today, or comment on your VIP status. Keep checking this page as you may hear some useful information from other NEXT shoppers who are suffering from the exact same problem as you.

  • scooby2843

    Unable to access my next Vip sale online been like it for days.

  • Marie

    Can’t check out on next for the last two days now and my order isn’t in the sale it’s the new items

  • Sanna

    Cant check out… all the time error.

  • Kathy Duffield

    Not able to access site to checkout goods in my basket

  • Mary Edwards

    Not been able to access website for a week. whats going on

  • Ben

    Loads of problems with the next website and server when trying to access the summer sale since 8am on 15th July, I thought they would of upgraded their servers in 2017.

  • JackT

    I was so excited to get my next vip slot, then jump on the sale, although I’ve had a basket error with everything disappearing and other issues. I guess I’m not alone.

  • Jessica

    next website is an absolute shambles. why advertise VIP if you can’t even handle when things get busy. I’m out next year. Get it??

  • Michelle

    Same problem as others here. Got a VIP slot at 5pm filled up my basket, order disappeared suddenly then when i went to put them in again, all sold out. Not happy at all!!!

  • Dawn

    entire basket disappeared at checkout.. ordered tons of stuff. Complete waste of time next, not shopping next year.

  • Lisa

    having similar problems myself. why on earth do i need to pay two delivery charges on two separate orders bought at the same time. next should combine the charge if its to same address..

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