Natwest app problems or down

When the Natwest app is down on iPhone you might see the error message below, which we took a screenshot during a recent outage. It basically explained there’s a technical problem with Natwest on iOS and the app was not available at that time, although we are advised to try again later in case the glitch is temporary.

Natwest app down

If the Natwest website and app servers are not working, then this could impact the Android app as well. It’s not clear what errors and codes are displayed on the Android platform, so feel free to leave details if you experienced such errors.

Do you have Natwest app problems on Thursday May 28, 2020? Status updates from official sources and the Product Reviews community are found below, so leave any bugs you notice and read other reports, especially if there’s a major outage.

Peter Ciupa

I tried to download latest natwest online app to my android phone which is only 1 year old. And it says my device is incompatible, it also says there is already an app installed and i cannot find this in play store or in list of apps….Help!!
Gavin Kimber

Unable to login to iOS app for three days now. Online chat with NatWest revealed there is an issue which is being addressed
Mia

The latest NatWest mobile app update, live today, only works on Android version 6 or above, so my Sony Xperia E4 (less than 3 years old) is now useless. It’s a security issue, they say, they can’t make it safe on anything less than v6. So bye bye Natwest … Can’t manage my finances without mobile banking, I’m afraid, Best Mobile App 2017 & 2018.
But not if your phone is older than your shoes …
Russell Lavelle-Langham

Just noticed today on the “Transfer between accounts” Android App page (under individual accounts), the “Amount” box appears to be read-only so I couldn’t move money between accounts. I later discovered the top-level “Transfer” page where you select the “To” and “From” accounts seems to be OK, but I did have a bit of a panic for a while . .
The Web Site (PC Banking) worked fine so I was able to push money around when I got back to the office.
It might be significant that they just added a Credit Card Account to the mobile phone app – but what do I know?
- Russell Lavelle-Langham
  
  Sorry guys – my mistake/ It was the additional account that caused the changed behaviour – now there can be more than one account that can be the destination and I didn’t realise I needed to specify which one before the “Amount” box became active.
  I can be a bit dense sometimes!
  Russ
Daniel Butcher

Mine hasn’t worked on Android for a few weeks now. It says it can’t establish a connection and try later. But it never works. Tried to reinstall it. Made no difference. Very frustrating as the app has been so useful.
Susie

I’ve made three transfers, one was to my own natwest savings and none of them have arrived but all have been debited from my account. I also got an error message saying there was a problem while doing one transfer.
Abbey

Ive had money transferred to my account and its not showing, also getting the message about poor connection
Charles Withey

I transferred money into my ISA this morning and it has left my account but it isn’t in my ISA… I now cannot access the app.
- Sam_c
  
  I have also had this problem this morning and have spoken to natwest there servers are down which is putting a delay on transfers they hoping for the system to be up and running again today but no guarantee
- samytab
  
  i have had the same issue..been into the bank and they just told me its a technical issue. not good when you need your money for a holiday TOMORROW .
NgTurbo

Natwest online banking login problems confirmed this morning as of 9am UK time. Anyone else having problems getting in? Let us know!
- Peter
  
  Hi yes I can’t log in to transfer money,I have been trying for 30 mins
karen wilson

Saying I have no connection
Then when I’ve tried to reset password and message says code has been sent to my mobile no code arrived
Los

NatWest saying no connection when trying o transfer money
Lee Whittington

NatWest app is advising there is no connection when I have a full wifi connection and I can only view my balance anything I try to do the app stops working
Alan Ng

Natwest online banking down this morning, July 20 across most of UK. Natwest are investigating but could be linked to BT outage.
- William A
  
  Thanks for that info – just about to delve into resetting browser settings!
Katrina

Anyone else got payment problems or issues sending money with Natwest today, June 18.
Kerry

It looks like there’s loads of problems with getting payments or money in our Natwest accounts, I just see the story on Watchdog and they highlighted the bank account problems in the last after their systems failed before.
Rachel

problems with natwest bank 17.6.15.
Kerry

The natwest website is up, but the app is down today.
Robbie

I am getting the error message shown about, saying the natwest app isn’t working right now and to try later, again on iPhone 6.
Ben

Problems signing into the natwest app on iphone, June 17.

Natwest app problems or down

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