Nationwide Online Banking, Mobile App not working

Nationwide serves millions of users in the UK with banking needs 24/7 a day, with online banking services through their computer or on the go via the Nationwide Mobile app if you need to check your balance quickly.

At times though, we have seen that there are problems with Nationwide Online Banking not working, both on desktop and on the Mobile app.

nationwide-online-banking-down

When that happens you can use this page to quickly check if your Nationwide Online Banking problems are happening to just you, or for everyone else at the same time throughout the UK.

Is Nationwide Online Banking down on Monday July 26, 2021 with the login not working for you? Leave your status here and check back to diagnose problems with other Nationwide users whenever you have an issue with your account.

  • Karolina

    sent payment to my friend but she not received it yet… normally its in seconds now she waiting…

  • William

    Hi, my bank accounts have disappeared on mobile app only showing my credit card and loan, anyone else having or had same issue

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  • infracom

    The app on my ipad stopped working today, When I open it it freezes with a blurred picture. It was working fine yesterday

  • Peter Ford

    Mobile app is just a dark fuzzy picture frozen. This has happened several times over the last two or three weeks. I delete the app and reinstall, it then works for a few days and then drops out again, why? Is this something to do with the latest Apple IOS update?

  • Mareike Mueller

    It’s been the umpteenth time over the last 3 weeks that I’ve tried to log onto my Nationwide account via desktop PC (need to download my bank statement, which I can’t do via the mobile app, which works fine btw). I tried both text to phone and card reader options – but without success.
    Two weeks ago I had called customer services and they said it looked okay from their side and they attempted to connect me with their dev team, which resulted in me being cut off.
    I’ve tried again logging on today, several times on several browsers. I also tried on my partner’s laptop and it wouldn’t work on that either. My partner also has a Nationwide account and couldn’t log onto his either. Our access codes are definitely correct, because we do get on the mobile app no problem.
    I really urgently need to download a bank statement for my solicitor and mortgage broker as I’m buying a house, and I Just. Cannot. Log. On! It’s freaking annoying and I will look for another account to transfer my money into now, because this is just a joke! Get it fixed asap, it’s absolutely infuriating!

  • James Fane-Gladwin

    This is crazy! The app freezes on a blurred background again and again. Have to reboot iPhone to check balance before it hangs again. GET IT SORTED!!!

  • Mark

    The app on my iPad defaults to a sort of out of focus meadow picture and then freezes. I can’t get beyond this. It’s been doing this for at least a week or so. What’s happening?

    • DUNCAN WILLIS

      Mine keeps on doing the same thing every few weeks. To rectify the problem I simply deleted and then reinstalled the app. A bit of a pain having to insert all your details again but it works.

    • Judith Pembury

      This started with me January, still does it! I close my iPad down and then reboot and it’s okay, till the next time, annoying.

    • Derek Crooks

      mines the same why has this problem not been addressed!!!!

  • Jeff Atkinson

    Can anyone help with a resolution please?

  • Jeff Atkinson

    Lost the app completely since bank released upgrade version?????

  • Paul Rogers

    I cant access my account.

  • Glen Wilkinson

    App not working for me

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