Mortal Kombat X servers down or problems

Alert: Problems Reported

The new Mortal Kombat X game came to PS4 and Xbox One with graphical improvements, but not without problems that included load up and crashing issues on PS4 after launch. These appeared after the first game patch for some, but others complained they remained even after the MKX 1.2 update with notes not featuring a fix.

Mortal Kombat X problems

Comments from Product Reviews readers talk about MKX will crash at start up on PS4, although it’s worth noting many other gamers haven’t had any crashes or freezing, so this could be an isolated problem. We have noticed some improvements after a quick review, and the latest updates that fixed crashing among other glitches.

Do you have any problems with Mortal Kombat X on Sunday July 25, 2021? We have heard about a few other issues like the servers going down on occasion, not being able to send game invites, so remember to leave a server status update along with any bugs you’ve noticed below.

  • Mightypear

    Man. This is nuts. I can’t believe they won’t fix it.

  • DeadMan

    Yes still not working as usual.

  • Mightypear

    Anyone’s faction status still not refreshing??

  • Mightypear

    This is frustrating. I wish I could fix this on my own.

  • Mightypear

    Still not refreshing. People said it’s an internal problem but I reset everything already and it’s still not working.

  • Jon Carlson

    This is unbelievable. Why does this happen every week.uhhg

  • DeadMan

    Yes I’m having same issue.

  • Jon Carlson

    Here we go again. Faction war status not refreshing. No war tower. Every week something goes haywire. Anyone else having the same problem??

  • Dave smith

    I’m having trouble connecting to people in mk11

    • Jon Carlson

      This mkxl game goes nuts every week.

  • DeadMan

    Faction war page is working again.
    We still have NO hourly living towers and can’t create online rooms.

  • DeadMan

    Faction war page still doesn’t load, always refreshing and no hourly living towers. Also not able to create online room.

  • Jon Carlson

    I cannot believe this. I still can’t refresh faction wars on my PS4 for mkxl. Any suggestions???

    • DeadMan

      There are absolutely no suggestions. This is on them not us. It’s been going on almost 2 weeks now. Yes I agree this is very frustrating and they need to fix it.

  • DBeast95

    I was able to login once today a few hours earlier. The game started fresh player level 1 with all my progress on the account gone…I was not able to retrieve my account.
    I tried re-logging in to the WB account with which my progress was connected. and it said to me that the fresh started game was connected to the same account.

  • MelanatedLivesMatter

    I play via mobile and the game is still not back up…

  • Jon Carlson

    Does anyone know how to fix the stuck faction war refreshing???

  • Jon Carlson

    I’m still trying to fix mine. Any suggestions?

  • Jon Carlson

    Faction wars still stuck on refresh. Can anyone help me?

  • Jon Carlson

    It’s been down for a long time now. Any suggestions??

  • Jon Carlson

    Why isn’t faction war status fixed yet??

  • janeskid

    I am a care provider for a man who plays Mortal Kombat daily on Xbox One. Today it is stuck on “refreshing faction war status ” all day. He said he’s reset it several times and nothing has changed.

    I know absolutely nothing about gaming and even less about Mortal Kombat or Xbox One. If there’s a fix for it please explain as if in a Fix your video game for Dummies book.

    Thanks

  • Charankov’s Chunks

    Hello, big fan here. Today, 3rd May 2021, I couldnt play MKXL Online despite having renewed my Xbox Live subscription this morning when I woke up and a pretty strong internet connection. I have been playing other online games like Warframe and Rocket League but the message “You are locked out of this content” keeps popping up. When I follow the prompts, I get redirected to the Xbox Live Gold or Game Pass purchase screen.

    What is going on?

  • Alize Nicol’e

    I came way to far to play my game and soon as fraction wars ended to receive the gifts its not working and letting me in on this day nov 9 2020 please fix the issue so I can play on my phone please or let me know the reason

  • Alize Nicol’e

    Why can’t I play mortal kombat mobile what is going on with the connection

  • Darlene Van Meter

    Server is down today july 31 2020 in Reno NV. My internet connection is good. Dang it.

  • Blake Adams

    First time back on mkx since getting11, came only for the faction boss. It will load everything except living towers and anything for the faction. July 11 2020. Error code says faction server and all its parts are down. So sad. On xbox one

  • jackmeat

    seems server is down right now. just jumped online to look and i guess it isn’t just me

  • Craig McEwan

    Invasion boss finally came yesterday and was playing it and still had plenty of time left.. this morning checked and I cannot connect to factions / faction page and living towers aren’t available.

  • Marty Boyer

    Faction wars took awhile to load into, but after awhile, it finally loaded in

  • Owen S Chideu

    my MK X says Failed to Read Player Stats error: AGPT01001..anyone know a fix to that please share

    • Albert

      Same here. Everyone I play with are currently facing the same issue.

  • Muhammad Ahmed

    it gives me this error when trying to go online, are the servers down ?
    Failed to Read Player Stats error: AGPT01001

  • Pickles

    faction war page wont load

  • Joey

    Trouble with Living Towers and Factions today

  • Timothy Sizemore

    Hey, just a question. How long will the maintenance be occurring because I’m really wanting to finish my faction quests.

    • Michael Moore

      Same here id like to know too its bullsh$t

  • Sven Eckstein

    I’m on MKXL pc. The last three weeks I have been getting, “Chat server is unavailable. Please try again later.” error message. I’ve seen on twitch that other people on pc are in the chat server. This is a mysterious problem. Also my record has been reset for the third time and I can’t log in to WB. I hope WB cleans up their act before MK 11 comes out.

  • Jozef Toth

    Can you fix Mortal kombat is currently down for maintenance. please try again later.
    Samsung galaxy s8.

  • Estevan Gutierrez

    Game is lagging severely for me and then crashes. Unplayable no matter what I do and am on an LG G4. So its not a phone problem.

  • Damir Ipavec

    I can not log in into my WBplay
    it keeps loading forever when I try to load my profile.I have Android Samsung S8 Where is problem ????

  • Claudiu George

    I can not log in into my WBplay account on mkx…

    • Vlad MoÈ™neguÈ›u

      Same for me, it keeps loading forever when I try to load my profile

  • Wesley Schepens

    not a singel match connects,only fraction battle works. fix please!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Ghalil Hauari

    not working online mode or tower??

  • Devontae

    I can’t join any rooms on Xbox one it says join later but it still won’t work

  • Harold Yeager

    I’m looking for match its been at least 20 minutes SMH.

  • Aron

    Crashes after opening logo, can’t play at all. iPhone X

  • Nikon Nik

    Today (13/7/2018) and yesterday night, the online functions of MX XL weren’t available.. what is happening?

  • Daniel Brooks

    I went and deleted the game along with all add ons and save files and reinstalled it and it is now working as it is supposed to do so. Worked for me. hopefully it shall work for everyone that has the same issue as I was having.

  • Daniel Brooks

    I have not put this game in my console in over 4 months. I went to put it in on June 30th and it would only let me play single match. Krypt online and factions is shaded out and here it is now July 2nd and nothing has changed. I t says that some people have the issue.. some don’t. well I’m here to tell you it’s an issue in Southern Kentucky. and this is on the Ps4 Pro Console.

  • Eddie Croco

    Just bought mkxl on xbox one a couple weeks ago and it worked great for about a week. Also had logged into my WB account. Now i have no connectivity online. I am connected and can access online options with everything except this game. What can i do?

  • Dimuthu

    I also can’t access faction war . It keeps loading forever . Since today afternoon. From Sri Lanka .

  • Daniel Worth

    Mkxl (for xbox one s) online is having issues. When i try to connect to play ranked matches it tells me connection lost, to check my connection but my connection is working very well everywhere else besides mortal kombat x. What’s the deal, very disappointed

  • D3x Will

    It says check my internet connection but my internet connection is good, every app is working on my phone correctly but MKX

  • D3x Will

    I was playing MKX on my phone yesterday 9th of March 2018 and now as it hits 1am on ward 10th of March 2018 I can’t connect to servers to synchronise my game and I can’t connect to fraction wars.

  • Roronoa Zoro

    The date is Feburary 5 2018 I was playing yesterday and the day before in general I’ve been playing mk again for the past to month and now I keep getting the error “Failed to read players stats”

  • JI

    It’s not connecting to any game modes on PS4 right now

  • Jeithaniel Kenneth Semilla

    I can’t log in to wbplay in mkx mobile. I’m panicking right now. it’s january 18 2018 now. Is there any update coming? am i banned? or right now it’s just natural? help me please 🙁

  • T Nilsen

    January 2nd, and I just got another ps4 pro and MKX freezes on updated and downloads. Can’t even access anything online through mk3. Freezes in rest modes and closing application. Anything with mkx online makes the entire system crash. Not sure why. No direct answers are around for anything. Any answers from anyone who actually knows?

  • Will-0

    I have not been able to play mortal Kombat the past two days due to it freezing on the main menu. If I back out to the main PS menu screen to close application, nothing happens. If I select restart, it freezes, if I select power off it freezes. My son and I have been playing several other games, yesterday and today, and we have had no ProblemS at all. This freezing issue only occurs when we put the mortal Kombat xl game disc into the PS just like we always have. It loads up as it should and then the MKxl menu screen pops up and then nothing. That’s when the restarting and powering off attempts fail and the only option I have is to unplug the power cord from the PS and plug it back in and wait for it to load up and work as usual. WHAT IS GOING ON WITH THIS FREEZING NONSENSE?! NOT BEING ABLE TO OMAY MKXL IS NOT MY MAIN CONCERN. MY MAIN CONCERN IS WHAT IS THIS MALFUNCTION DOING TO MY PLAYSTATION 4 AND IM NOT COMFORTABLE AT ALL WITH HAVING TO UNPLUG AND PLUG IN THE POWER CORD TO CORRECT THE PROBLEM. WHY DOES THIS ONLY HAPPEN WITG MKXL?? IM NOT DIRECTING THIS POST TOWARDS ANYONE ON THIS PAGE. THIS IS DIRECTED TOWARDS WB GAMES AND NEATHERREALM. I DIDN’T MEAN FOR TGIS POST TO GO THAT DIRECTION SO, WITH THAT BEING SAID. I’M GOING TO COPY AND PASTE THIS ON WB OR NEATHERREALMS SITE AND, IF POSSIBLE, EMAIL IT TO THEM.

  • Alex Miller

    Haven’t been able to open the app for days, it just crashed after the WB logo. Daily rewards will be set back to 0, I’ll have missed the Goro challenge and probabaly Jade. I’ve shut my phone down, double checked updates, cleared memory, etc. They would have to give a pretty hefty bundle of free souls to make up for this, and they still haven’t cleared out the hacked accounts that sabotage faction wars, which has been a problem for over a half year. *shakes fist*

  • themetalsanctuary 24

    i cant get online at all anyone else cant get online at all and know when the new patch will be available ?

  • Christina Stargell

    Good morning fellow gamers. I had just gotten another phone and signed into my account so that I did not have to start all over and faction wars is not even up so I went into my account and it says that it is down due to maintenance. When will it be working again?

  • They won’t look for you

    I know on mondays i cant see the challenges so i have to guess what they are.

  • Adam

    Idk why I can’t access certain online chat rooms. I think it’s black dragon. either the server is down or there has been a huge decrease in the amount of people playing online

  • Jeremy

    I hope Triborg gets saved when servers get fixed

  • Ani Baghdasarian

    WTF!! Fix this shit cock suckers!!!

  • Hell Lux

    Agpt01001 , failed to read players stats , in PC

  • Hell Lux

    Agpt01001 , failed to read players stats

  • Jake

    servers down all day wtf?? still can’t login

  • Wayne Boogie

    Your cloud will not save and you cannot login. This happened this morning. I have been trying to logon since 5.30 still not fixed

  • lucky2burfrnd

    Getting this error “the chat server is not available” from last 3 weeks.. But able to play KOTH few times..

  • Vitamin MC

    Since this morning (10 pm in Germany) I can’t access any online content on the Android Version

  • Miguel Angel Romero

    It’s also happening to the Mobile version of the game since yesterday.

  • THE GREAT TOLIS

    Agpt01001 , failed to read players stats

  • Waanted

    Agpt01001 , failed to read players stats since friday the 1st december 2016…. this is really annoying

  • ALex

    I have not been able to play online since thanksgiving. I mean, everything seems to work okay. But when I try to play player vs player, it stays on “finding opponent” until my xbox one shuts itself off to hibernate. Is this a technical issue or is no one worldwide playing this game anymore?

  • Zeke walker

    Bought MK XL Wednesday. Only four characters were useable. Couldn’t play online nor story mode. Krypt also locked. Uninstalled and reinstalled three times..

  • Azuza

    We have a problem with MKX mobile from yesterday cannot access to Facility mode.so sad 🙁

  • Larry

    Mortal Kombat X must have maintenance on PS4, as I cannot play online at all.

  • Ben

    Why are the MOrtal kombat xl servers down today? Having a nightmare, March 23 UK.

  • donutman

    Yeah I bet ….nether realm im not stupid y’all take Jason off the roster to throw us off …y’all just trying to Nerf somebody ….like always smh ..I hope its not predator because he’s just fine. I’m tired of spending money with you to buy characters and once I get good with the character I’m using y’all come like a Thief in the night and take everything away …everything i train hard for yall snatch away …#NOMORENERFS

    • Mega

      Use proper punctuation pls.

  • Nath

    I am hoping the 1.06 update improves the PS4 version, as its performance seems to be impacted afte the 1.05 patch. For my console anyways.

  • LoudNathan

    The Xbox one update on 5/20 changed MKX for me, after the new update was downlaoded it wont load past the first screen with the Warner brothers logo. Nothing but problems now on xbox one.

  • Mark

    On PC the storymode brightness contrast, and gamma need fixing ASAP. They have had enough feedback already, although I have had to post this after being so disappointed with the PC version that seems to come second to PS4 and Xbox One. Many gamers are complaining in forums, so please fix the PC.

  • Danny

    The Mortal Kombat X PC problems have been ongoing, but now the XBox One has issues after the May 20 update. Cant load the game.

  • Rob

    mortal kombat login problems today, anyone got an ETA on when they might be fixed for PS?

  • Mikey

    I cant play as predator, is it out yet?

  • Lewis

    When is the mortal kombat x 1.06 update coming out, also has the patch notes been released or any clues what we should expect on PS4?

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