Hotmail and Outlook down, or login problems

The transition from Hotmail to Outlook hasn’t been without problems, in fact there’s been a few outages with users reporting Hotmail or Outlook has gone down throughout this year at different times. In most circumstances this will just be old issues not lasting very long, although some issues will be prolonged with Outlook login problems being the most highlighted.

If you made the move from Hotmail to Outlook, then you might not be happy since the automatic switch and not having the ability to switch back to Hotmail again. In fact, we have seen a few people complain and think the service hasn’t improved since the changes to their inbox.

Hotmail-and-Outlook

Do you have problems with the Hotmail (Outlook) login on Tuesday May 26, 2020? If there’s a global outage, or issues local to USA, UK, and other countries then they will be revealed within status updates below. Also, leave details about problems you have or if the email service is down today for you.

When Microsoft offers official statements in regard to Outlook, or Hotmail, problems then you can be sure to find them below.

  • Judy Papineau

    Cannot connect to server with Hotmail account.

  • Really??

    Can log in on my laptop in incognito mode. that means there is a cookie problem they need to fix. but at least doing it that was you can get in.

  • Jim Cleveland

    I haven’t been able to open mine either, same problems as Andie Jaxn. I can open on my phone but not my MacBook.

  • Andie Jaxsn

    Its been days now, live email page won’t load on my laptop but works fine on my phone. Is this me or not?

  • Ralph Curnow

    Can’t access using Firefox or Edge

  • Sharon Ellis

    This getting beyond a joke now,
    Every other day my account is going down, it tells you to sign in, it then fails.

  • MiltonDValler

    Me too until this week.

  • MiltonDValler

    Same here. London 14 May 2020. 10:40 hrs.

  • John Roberts

    Had trouble with mu Hotmail /outlook, I use both, cannot get mail on either, so have had to take up a Yahoo address. Which in inconvenient if not sorted soon , I will dump the Hotmail/outlook and use someone else

  • AMY

    The whole thing is a mess. I can’t reply to messages, it takes me to different places that I did not click on to go, my folders are all gone, the layout is different!

  • Kerry Hennigan

    I can access my Hotmail items, but when I try to delete it takes forever (may be the heavy drain on the NBN with everyone working from home, I guess) but can’t do bulk deletes, and often when I click on the down arrow for the next item, it quickly flashes on the item, deletes it, and jumps to the next item/email. Has been happening for a couple of weeks now. Browser type does not seem to make any difference – I’ve tried Chrome, Edge and Firefox. Actions seem related just to Outlook/Hotmail.

  • Stephanie Hill

    They keep changing the format with no warning

  • Pete Rowbottom

    Firefox browser, up to date, cache cleared…. I can’t delete more than 5 email at a time, if I do, they just reappear!! I’ve had this before too, also you cannot SEND any emails, it’s just fails everytime, you get receive them but not send, utterly useless!! I have to have a seperate IE browser open just for Outlook, ridiculous!!

  • Dave Blaskis

    Can’t get my emails today….

  • Dave Blaskis

    Can’t get my emails today.. This is bs..

  • Stephanie Hill

    I’m unable to check off emails to be deleted and must click each email then delete which takes too long,this just began this morning

  • Grannyv

    This is BS!! What is going on? Is it Microsoft?

  • Jan Williams

    April 19, 2020. My hotmail account hasn’t updated for 2 days. Anyone have any input?

  • Jamie Zoe Souza

    I can’t open it on my computer. I can access on my cell though

  • Claire Pedersen

    Yes, in the last couple of days, I have not been able to log in to my Hotmail account. It just says that Outlook is unconnected and to check my internet connection, although my internet connection is fine and continuing to stream radio!

  • Richard Charron

    For the past week or two my junk mail is coming into my inbox regardless of the settings. I have changed nothing and I rechecked the settings and see no reason for receiving 100s of junk emails every day. I’m at a point that I’m going to switch email systems. This is getting real old.

  • ctw

    This is what appears on my Outlook tab:

    Something went wrong

    We can’t get that information right now. Please try again later.
    err: NS_ERROR_FILE_CORRUPTED:

  • Wolf Ricketts

    emails show up,but when I attempt to open them,only a blank page appears….OUR WORLD IS GOING FREAKING INSANE!!!

  • Carol Ward

    Outlook is not sending me emails?

  • Constitutionalist

    I’ve had no sign in problems but every piece of junk mail in the world is hitting my inbox. My junk filter is set to only clear email from people on my contact list China Virus masks and Hot Hungarian Women are definitely not on my contact list! WTF?

    • Richard Charron

      Same here.

  • Barbara Horvat

    I can not open it. The link goes blank…

  • greglee

    I can access emails on my iphone but it will not even open on my laptop any help will be most grateful as its a nightmare.

  • Alex Dilworth

    I am receiving emails but can’t respond it is storing my responses in Outlook

  • Glyn Roberts

    What is wrong with Hotmail sign in??
    For a few days it wont let me sign in, and gives the same message,
    ‘Something went wrong and we cant sign you in at the moment, please try again later’.
    ‘The Microsoft account login server has detected too many repeated authentication attempts, please wait a moment and try again’.
    Strange thing is, is that i cant log in no problem via my phone app.

    • Alex Dilworth

      Same issue!

      • Glyn Roberts

        Hi Alex
        its annoying that trying to contact them is useless, the Microsoft ‘Report a problem’ service is an online robot that just asks questions, but gets nothing done!!!
        Has anyone had any success????

  • Marita Rainbird

    Found out this morning (5 March) that all my e-mails of this year had disappeared from my Hotmail. Scary … what can I do to get them back?

  • CBP_Medford

    Can’t use Hotmail with Mozilla Firefox, but can get to it with Internet Explorer. This started on March 2.

  • Angela Frayle

    I can’t log into my hotmail from any of my computers but I can get in through my cell phone. Any suggestions?

  • Gordon Butler

    I’m not getting anything on my hotmail anymore what’s going on

  • Mimi Chan

    All my inbox emails are lost, the other folders are fine and I don’t know where to report the problem, does anyone have the same issue?

  • MP

    why cant I long into my Hotmail account? I can get it on my phone but not on my computer. How is this going to be fixed so I can get into my account?

    • Rebecca Sutton

      Me too, can’t login on my laptop but phone is fine

  • dn

    cant login to Hotmail right now

  • Ravi Buasuwan

    Me too, only blank screen. Are we gonna be able to access the email account?

  • Darren Katigbak

    blank screen on the log in page

  • Dannii Raii

    Its just a white screen, (vancouver, BC, Canada)

  • Michelle Shemeluk

    I cant even get to login screen ….just a white screen here in Canada

  • Sabina D

    White screen for me as well since this afternoon..Canada

    • Celoptra

      me too

  • Michael Liu

    Down, Corona CA. White page. Billy boy sucks

  • Dakini Jun

    Milwaukee, Wisconsin here. White screen instead of login screen. too.

  • john dewhurst

    i can not log into hotmail
    i get white screen instead of the screen for putting in email address etc
    i am in nz

  • kalil6

    same he i cant access login page its just a blank screen

  • Linda Samells Wescott

    I can’t log into my hotmail account . I also get a blank, white screen…This has been ongoing for an hour now

  • Craig Olsson

    Hotmail, msn, outlook mails are all down. Login page is white screen for last 20 minutes.

  • Mags

    Me too – I am in South Australia!!

  • Ginny G.

    I can’t log into my hotmail. I get a blank white screen. Hope this is fixed soon.I am in Washington state.

  • Brian Lve

    Outlook is down Wont load on phone or laptop. NOT GOOD!!!!!!!!!!!!!!!!!!!!!

  • My client uses Hotmail to recieve messages sent via a contact form on her WordPress website.
    Recently – since Christmas 2019 the forms have not been reaching her Hotmail account. We have run tests using other email account addrsses – ie non Hotmail email addresses and they work without issue. Please advise Sadie

  • Barbie Murphy

    I am logged in. It will not update. Showing last updated 1/27

  • Jim McPhail

    Problem signing in – Can enter my hotmail address but when I hit Enter after put in my password, it takes me back to start page

  • beth

    I have the same problem after updating Windows 10. I also cannot receive any emails. Very frustrating.

  • Jibreel Raja

    Cant open my email- no internet connection- was waiting for some urgent emails

  • HonestFoz

    Help I cannot see the messages in my Hotmail account

  • Andrea Kirby

    says to check internet connection. Connection is fine. cannot log in whatsoever

  • ashley osten

    I can log in but when I click one of my inbox message it says no internet connection or try again later the Connection is fine .

  • Nikki Noffsinger

    I can’t login it says to check my internet and my internet is fine

    • Andrea Kirby

      same

  • Ahmed Al-Sheikhly

    i still cant sign in to my Hotmail account since yesterday morning . I live in Emirates.

  • cherie

    STOP the madness. it just started yesterday. Over 200+ junk emails are in my in box. I am going crazy. Every time I get an email in my inbox, i have it set to alert me with a ding. over 300 dings today because all junk going in inbox. OMG! What is going on? I did not touch any settings, it worked fine, but this just happened out of the blue Jan 18. Needs to be fixed ASAP

    • Tifani Erikson Clark

      This happened to my husband recently. He suddenly started getting SPAM from hundreds of emails in just a couple of days. Buried in all the junk was a receipt for online purchases he didn’t make. Someone had stolen his credit card and tried to bury the evidence in SPAM. Luckily, I’d heard of this scam and we caught it before it became a huge problem.

  • Ken Bard

    Junk mail getting dumped into my inbox
    I checked my settings and there used to be a selection in the filters for “exclusive”
    Meaning only email addresses I have in my address book or selectively approved.
    This setting is no longer there… maybe something hiccupped with the Hotmail system.

    I did alert Hotmail support about this… he was also expecting that “exclusive” option.
    After I told him that was not there he stated he will escalate this…

    I hope it is fixed soon…. I get ~ 150 junk mails a day

    I use Hotmail in the Edge browser

    • cherie

      Me TOO! Just started yesterday. Over 200+ junk emails are in my in box. I am going crazy. Every time I get an email in my inbox, i have it set to alert me with a ding. over 300 dings today because all junk going in inbox. OMG!

  • Lori

    Spam mail filling up my inbox

  • Tom Cook

    My problem is that 11/20/2019 was the last time I could retrieve hotmail into Outlook Express. Since then it’s been piling up and I can see it online. But I need to download it into my Outlook Express. What has changed since immediately after 11/20/2019?

  • Viola Walters

    Wish they would fix these problems

  • Viola Walters

    Can’t send emails for the second time now, can’t search previous emails like recently before

  • Nina lawson

    Email problems with Outlook ?

  • Angela Beardsmore

    All my emails have disappeared

  • Bernadette

    I’m in Sydney, Australia and cannot seem to bring up any Outlook page – although I managed to get one page up, but after putting in my log-in credentials, I have been unable to see anything. It’s a blank screen – and no amount of refreshing it seems to work. It’s currently 8:54am, Monday, 13 January 2020. I can’t find any updates/information on this issue, but would love to know if it will be fixed any time soon…? Please? Thanks!

  • J Wright

    I can’t log in. It says there are technical difficulties. Is anyone else experiencing the same thing?

  • MACnasty

    How do I hate Microsoft? Let me count the ways…

  • Annie Anderson

    Today Monday 30/12/2019 unable to update hotmail on my laptop, last e mail 25/12/19. Have had many e Mails since then, all showing on my iphone!!! Very frustrating!!!

  • Nicole B.

    I can’t open emails go to error message when I click on message or attempt to go on email web site. Not happy about this!

  • c_chandler

    mine wont even list contacts

  • c_chandler

    gee…is it tied to yahoo email failure? or verizon?

  • N.S.

    I can’t get into my hotmail. It just won’t load.

  • Can’t get into my hotmail. Phone keeps wanting me to input password. Try to log in to Microsoft and keep getting There was an issue looking up your account. Tap Next to try again. this is frustrating. The pop up pops up every few minutes.

    • Veronica Al

      I have the same problem. I have 2 accounts, the one I use more is not working 🙁

  • Giuseppe Marchese

    Anybody have issues logging in?

    • Veronica Al

      I have 2 accounts. I cannot open one of them. The one that I use more 🙁

  • Giuseppe Marchese

    Says can’t find the account…wtf

  • Susan E. Smith

    Hotmail account will not load on my desktop. My phone asks me to log in with my password and then does not offer me the option to input… this is the first time this has happened 12/19/2019

  • Duke Pham

    my outlook just logged me out as well… so inconvenient

  • jenncoolfla

    cannot sign into Hotmail… what is going on?

    • Giuseppe Marchese

      Same here

  • Tracy Toms

    When opening email messages, only the title will show up, no content will load. Anyone with a work-around? I need these messages asap!

  • Trish Rougier

    grrrrrr. First my phone wouldn’t go to outlook. Gmail instead. Now my laptop, has Msn asking questions to access my hotmail account. over 30 years with one account, and they want to mess with me. If I could go without email, I would.

  • headonstraight

    I received a message that my account has been locked because of a security issue. When I follow the steps to obtain a security code, I am able to obtain the code via landline telephone (256-767-1806) message. (I have no current cell phone) . When I enter that code on the verification page, I receive a message that “Something went wrong.” My email address is b1gh0ss@hotmail.com

  • Heidi Hart Sullivan

    I lost all the emails in my inbox right before Thanksgiving. Now I can not get to page 2 of my messages. Ideas anyone? Thanks.

  • almeladze

    I have had this hotmail log in problem for a couple of weeks already. i performed clean cookies operation in Chrome settings already but the problem reoccurs. It doesnt happen on Explorer though. What is happening? Are we being hustled into using explorer?

  • Tammy Maner

    Can’t update hotmail today! Very frustrating!

  • Waldun07

    hotmail refuses my password on ipad.

  • Gary

    L.A., Calif., 6:30pm PST, Nov. 18: Cannot sign in for the last hour on a document I promised someone, Damn!
    The outlook for “Outlook” is very grim, as far as I’m concerned. Mmmm! should I bite the bullet and use my “Gmail” from now on???

  • shinigami117

    My
    won’t load at all. It refuses to even go to the main page. This just started today.

  • Sarah Derico

    For the past week my outlook/hotmail has not allowed me to preview emails from my laptop unless I log out then log back in? I am not even given the full amount of emails prior to logging back in to my account. Is this just a me thing or is there an issue.

  • David Nelson

    The problem encountered is the same most of the time . Says can’t connect to Hotmail. Then hours later it connects only to stop again..sickening

  • valvepop

    500 error, what is wrong

  • Kim Sedick

    When I try to log into hotmail I get the following message. 401 – Unauthorized: Access is denied due to invalid credentials.
    You do not have permission to view this directory or page using the credentials that you supplied.

  • Michael Robinson

    The reply, forward and save draft buttons have disappeared from the top row of tabs. Replies are separated from the original email by a huge white space, and the whole thing has slowed to a crawl. Why don’t you just leave things alone? It was perfectly fine before.

  • Wladyslaw Mejka

    I have just uninstalled last Windows 10 update. Seems to have fixed the Outlook problems.

  • Wladyslaw Mejka

    Outlook on laptop this morning in a cycle of opening, telling me there is a fault, asking if I want to ‘fix now’ and then within seconds simply closing down. Need to restart then locked in the same cycle – repeat.

  • Leslie Binstock

    My hotmail continuously refreshes itself every morning for the last week. Every time I click on an email it refreshes also. It is very frustrating when you have papers to print and sign and you cant get in to the email

  • Fialka Wolfblade

    I can’t load outlook, it just says there is an error in my connection and yet I have no wifi connection. I even turned off the wifi and back on just to be 100% certain that it wasn’t that. Help!! All my work is connected to that email!!!

  • It’s a sad, sad world

    I can log on but get a time out within 15 seconds. Worked fine early this morning. Can get on with my phone but not desktop or laptop.

  • Louise Costello

    All I get is the header for all my hotmail messages via Chrome no body. When I change to Edge browser I get the complete e-mail. I’d rather use Chrome but this has gone on for days now- no idea what to do to fix it.

  • Margaret Doyon

    This just started today, I go to read my emails and then when I click on it, it returns to the MSN home page. What is going on?????

  • Vara Rawaqa Seru

    Couldn’t open email yesterday and can’t log in at all today…will it be rectified?

  • Sharon Marie Ross

    cannot get the main hotmail page to open. I simply won’t load

  • Joe

    When addressing outgoing emails the contact list used to appear in a drop menu in alphabetical order when To, CC or BCC is clicked…now the names show up listed in random order! Is this supposed to be an improvement? It’s not! Please fix this. Thanks

  • Joy VanHaitsma

    I am unable to reply to email messages now. There is no “reply to” place now.

  • Kristina Pinder

    I can sign in to my Hotmail account, but if I try to send a message,delete, or even try and read a message it say “Oops something went wrong” I really need to bee able to send emails most days, and am getting really angry as there doesn’t seem to have been any annnouncement from Outlook or Hotmail

  • jimmie chase

    I’m trying to log into my other account, says my password is incorrect. only been using the same one for 18years.

  • Ginny Cagle

    I can’t sign in on Microsoft page however I can sign in on a different page every time why is that msn.

  • Moniquayy

    I have been trying to log in to the Outlook website for the past couple of days with no success. Sometimes it comes up with the login page and other times it goes straight to an error. I am able to access it successfully on my android phone but its not as practical as the website – 10/09

  • fuad family

    If I want to reply to a message the screen goes blank – later on I see all those trials as drafts. When I want to enter such drafts the screen goes blank again!

  • Trying to log into my hotmail account,directs me to Outlookk express.When I sine in the email page docent load my email.
    Works fine on my Cell Phone.This been going on for Two Days now.Any help out there?

  • CCjudy

    very strange. I can get into Outlook on my ipad and my newer Macbook. On this older macbook I can only get into Outlook using Safari not Firefox. What’s up?

  • Liz Alderdice Art

    Not able to get as far as log in – nothing loads 🙁

  • Sally

    I get this message this morning:

    🙁
    something went wrong
    Sorry, we can’t get that information right now. Please try again later.
    Ref A: 2D185C423BF84B09A000061C8EC3B192 Ref B: MIAEDGE1408 Ref C: 2019-08-22T11:59:38Z
    More details…
    refresh the page

    Refreshing the page gives me the same message. I tried on Chrome and on Firefox. Same outcome. ugh.

  • Nan Nordella

    This message appears and I can open e-mail [object ReadableByteStream]. What does it mean?

    • Leigh

      Any luck!!! Mine still says that!

  • April Hiltabidle

    Pictures quit displaying weeks ago even though I click show links. Lately, emails won’t even load. I’ve cleared cache, force stopped, restarted my phone and have gotten zero improvement. Getting ridiculous

  • B. Altman

    Since last evening we can no longer receive emails, delete emails or even open emails in hotmail account! The format suddenly changed and now nothing works.

  • Nelson

    Hotmail send server not authenticating again today. Second time in as many weeks.

    Microsoft: If you can’t do email, turn it over to Google. They can.

  • GC Ensing

    Could not log in to Hotmail today. It seems to be stuck in some kind of redirecting loop. The problem was easily solved by switching to Firefox for Mac, instead of Safari for Mac. Besides that, Hotmail/Outlook has anyways been troublesome for me, and so has Safari. This might be my first step to completely switch to something else…

  • The Doc

    Can NOT log into hotmail. Plus the service to reset password is DOWN. WTF!

  • Dennis The Menace

    I can only sign into Hotmail in a private window.

  • Taria

    If these issues are not solved by the end of this month I have no other options but to close my account and use yahoo.

  • Taria

    My hotmail hasn’t been working correctly for a while now, very annoying.
    I have not received any bill emails for a number of months now. Please fix the issue !!

  • Kelly

    Outlook issues with sending and receiving emails.

  • Lisa Kemp

    I can sign in to my hotmail account, but when I try to click to see my emails – it keeps me out. Very annoying. Yesterday it was keeping me out of my separate outlook account.

  • Kaj4

    7-4-2019 12 noon EDT Can no longer log into Hotmail. When I enter the Login, then Password, the screen flips back to the Login, which will not accept any text. Running Hotmail on updated Chrome and Win 7. Also cleared cache.

    What to do???
    Read that Microsoft launched a new Outlook interface today. Any truth? Another instance of Microsoft letting users find the Bugs!

  • pascalv

    I try to login to my Hotmail account and it always shows enter your password then it looks like someone try to use your details so I even answered Microsoft security questions still outstanding problem any solution up there please???

  • Pat Zaccario

    I can’t get Hotmail / outlook today. First time. Help

  • June100

    I can’t get into my Hotmail account from my tablet or computer. Please fix.

  • Lydia Fowler

    Can’t open Hotmail to sign in. What is the fix?

  • Sandra Winkles

    I tried to pull up hotmail using both internet explorer and google chrome – neither will work! just get the circling blue death spiral and after 10 mins or so a notice that it’s failed and I should try again. My phone email is working, but I need to use my desktop. Get this fixed NOW

  • Sandra Winkles

    hotmail will not load this morning – I have been trying for an hour to get it to load on my desktop – just get the circling blue symbol – around and around. This is ridiculous. I can get it on my iphone so what’s going on? I need to use my desktop for printing, ebay, etc and this is not acceptable. Fix it – NOW

  • Falon Perkins

    I can’t even get the login page?????

  • George

    Problems with outlook mail services?

  • rms

    I can’t even get to the log in page. I get a circling blue death symbol…………What is going on??????????????????????????????????????????????????????????????

  • bptr

    As of Wed night June 12, my Outlook is unreadable gibberish down the left side of my android phone screen. It is now Thurs with no improvement.

  • Andy

    I use the brower (Chrome) to access my hotmail as I didn’t want the app on my phone…already have gmail setup as my main email. I can log into my hotmail on my Galaxy S9 (tried on my old S7 as well). But once I log in…I can’t open any emails and can’t log out. On my laptop, it takes forever for the inbox to open up after I log in…I have to refresh the screen a number of times. This all started 2 days ago. What’s going on?

  • OMG that’s awful!

  • Alan Phillips

    Using Outlook and a sky email address I am receiving all emails but unable to send them Server or email address not found. It has been going for 8 days.

  • Celina Titus

    I can’t open my account, it keeps telling me my phone number associated with my account does not match but I never put a phone number?????

  • papabear1017

    WTF. My Outlook e-mail page is one big blank. Been this way going on two weeks. WTF

  • I should have given everybody my Gmail address and abandon this sinking ship a long time ago

  • MargaretR1

    Your site says outlook is up and running! Yet I still can’t get into my e-mail!!!! Fix the problem now!!!!

  • Brooklyn

    Need help for problems with Outlook mail?

  • Brooklyn

    Outlook mail problems.fix now

  • MargaretR1

    WTH is going on with outlook this past week????? It won’t connect to my e-mail!!!!! This is unacceptable!!! Get it fixed!

  • papabear1017

    Starting May 20th my outlook e-mail page is a big blank. What the hell.

    • Paul Robinson

      Same here, started the 23rd

  • Linda Lee

    Cannot even reach the log-in page.
    Trying to load page. Doesn’t load.
    My account is linked to my phone. Email account on phone has been logged out/ can’t load.
    I need access to my account.
    How to fix? NOW.

  • D & B

    “This message can’t be sent right now. Please try again later. An internal server error occurred. The operation failed.”

  • Patmajek

    Delete button does not work. Cannot attach files to email to send. NEVER had this problem before.

  • Samuel Martin

    Outlook login error.

  • Doug Blair

    Come on, Microsoft. Get your s..t together. There’s little or no excuse why something that was working fine suddenly won’t load my email and asks for a sign-in . Want me to go to gmail. I bet they don’t have these kinds of problems

  • Jawaher Mohammed

    Its been morethan 2 months i’m suffering from this problem can’t access my account through my PC only from my phone – when I enter to outlook page and press sign in its keeps rolling & rolling forever- are we suppose to buy that product to activate it? if so let me know so I can shift to Gmail

  • Delana Honeycutt

    Anyone else annoyed that Outlook is trying to make you download or buy their app or whatever in order to look at your FREE ACCOUNT EMAIL??

  • Bill Decker

    When I try to go to the site, the page won’t even load. Just get a white page with nothing on it.

    • papabear1017

      Same here.

  • Bradley Marendaz

    I have had an outlook account for a while now, I am not one of the ones being transferred From Hotmail. When I try to sign into my outlook account and type in my email address I get the message “There was an issue with looking up your account. Tap Next to try again.” Is anyone else having this issue or have a fix for it? I have had this problem and tried everything for the las 3 days.

  • Alan Rosenfeld

    can’t see my inbox messages

  • Wynn

    cant sign in to my Hotmail account. get msg “something went wrong. you’re currently signed in as ****.Hotmail.com. Please sign out, then sign in to Outlook with the account you use to read your organizations email. Click here to sign out” when I do that it takes me back to the sign in page and then the process repeats itself over and over each time I try – any suggestions?

  • Ed Lake

    can’t send messages or save contacts. Had this problem for months. I’m switching to another provider.

  • Paul

    Can’t access my Outlook Account. The Desktop application was last updated yesterday. Cannot log in from my web browser (Edge)

  • Yelena Kapilian

    CAn’t load my email :((((((((((

  • Angela

    is there a problem with Hotmail
    I am in Australia
    and I cant access any security codes to go into my account
    plz help

  • Angela

    my Hotmail said that someone was trying to get into my account
    all of my security ways of getting in would not allow for the code to ne sent
    what is happening

  • Watch that wheel spin waiting for Hotmail to get to the inbox.

    I guess my new account I have had since 1999 is hard for them to open

  • ohhh yes me too but now I can’t logout of outlook account which is a huge issue with me plus I am not getting any notification from facebook??? WHY IS THIS HAPPENING??????

  • CashInBitcoinOut

    Ever since the move to outlook, I’ve been unable to send email about 95% of the time.

    If I click reply, I get “The original message can’t be shown”, if I click send “This message can’t be sent right now. Please try again later.”

  • Robert Jonatzke

    Okay look. Everytime I try to send an email the adress book or contacts will not show up It takes forever to delete junk mail or empty folder. What gives?? Get your act toether or I will switch completey.

  • Teri Raia

    Constant problems, emails disappearing, stupid interface, everytime you try and make it better it gets worse. I have had hotmail forever and now feel a captive of the horrible outlook. Fire whatever techy is messing with it.

    • Teri Raia

      I know a “MINNIE BIRD” that has all the answers in life, all you have to do is give her some cat food.

  • Teri Raia

    U guys suck so bad.

  • Julie Davison

    I cant access my outlook email at all. ( uk)

  • Dodd

    Cannot log in to Hotmail/Outlook because of a corrupted content error. Why is this and when will it be sorted. Really need my Email.

  • Glenn Astridge

    I can’t seem to access my account, says “it looks like someone else might be using your account”, I’ve changed my password, twice and it keeps on asking me to change my password. No access

    • CashInBitcoinOut

      Sounds like your phone, or other app, is spamming the server with an old password. Delete all email apps, change password, reinstall new apps with new password.

  • tony aboud

    On and off here in Canada (Ontario). It may be hackers. Log in page does not load. Any ideas anyone?

  • Vapor Trails

    I just tried to access through my browser – 401 access denied – 11/16/2018, 8:45 AM EST, USA. I can, however access through the Windows 10 app. Got all my emails, was able to reply also. Not sure how that all works, but at least I’m not dead in the water at this time.

  • Adele Pollard

    401 unauthorized access is denied due to invalid credentials

    I’m from the UK. I can access my personal outlook email, but getvthe above message when trying to sign in to our business email

    • Sandy Wilson

      there was an update made by microsoft and there have been problems for some since last night. the advice given last night was that they are trying to resolve the problem and to try again in 24 hours. I found this info just by searching google.

  • Antony Eastwood

    just been asked by Disqus the verify my email account??? how can i do that when im posting on here regarding not able to access my email account???

    • Fujinyaki Chihiro

      same problem really, I need to verify something and can’t open the mails

    • Asim A Khan

      I also cannot log in since yesterday evening. What is going on?

  • Fujinyaki Chihiro

    when will it get fixed? it still won’t load emails

  • Antony Eastwood

    401 – Unauthorized: Access is denied due to invalid credentials.
    You do not have permission to view this directory or page using the credentials that you supplied.
    anyone having this issue?

  • Cindy Low

    I am from Pakistan & i am facing same problem in hotmail, I got credentials issue error. How to solve?

  • Sardar Tallat

    I am from Pakistan & i am facing same problem in hotmail, I got credentials issue error…

  • Kirsty Adegboro

    Me too, UK

  • Michael Mooney

    Hotmail not working in Australia for most of today, unable to login, error something went wrong 🙁

    • τόλης

      Same in Greece

      • Cindy Low

        Same in Malaysia

    • viviennedobin

      Same here just happened in the middle of reading an email

  • Dorwin Gray

    Getting server error message saying my credentials are wrong. What’s up?

  • Kanika Aggarwal

    Hotmail not working in Canada either for the past couple of hours

  • Avery Gray

    Outlook down. Unable to sign in on any of my devices.

  • oioioi

    Same in China. “Something went wrong …” on PC and “Incoming server error” on phone…

  • Vainilla

    I’m from Mexico and I’m having the same problem.

  • facebook-100003019443111

    Unable to acces my Outlook. It shows me a “updated link” but clicking it sends me into a loop…

  • pat kavanaugh

    Today is Thursday Nov. 15, 2018 No access to Outlook live mail. When I try to load the page it is an automatic error message??? What’s happening with Outlook?

    • hoss25

      I am having the same issue.

      • mike

        windows 10, I got on by hitting the envelope on the bottom of the page, didn’t get a lot, but some.

  • AppleTree

    I have been trying to create a new MSN/Outlook/Hotmail account so that I can complete the download of Microsoft Office. Every time I click on the button to open a new account, I get a blank page on all of my devices. Is the website down? I cannot believe that it’s a requirement to open an email account just to download your Office software? And there’s no one at Microsoft to contact to address this problem.

    SMH

  • Appletree Investment Group

    Trying to open an new MSN/Outlook/Hotmail account in order to complete the download of Microsoft Office, and I’m getting an error page on all of my devices. Is the MSN server for opening new accounts down?

  • Pero

    still cannot log into my hotmail

    • mike

      I have windows 10 and can get Hotmail by hitting the envelope on the bottom of your page. doubt I got them all, but some

  • pfkw

    Another thing–I’ve checked my hotmail on two other computers, and it doesn’t work there either, so I’ve verified it’s a Hotmail problem rather than computer-related. Does anyone know what could be causing this? Thanks.

  • pfkw

    Problems with login, errors, “can’t send msg right now. Try later” kinds of messages, or when I try to attach a photo, the photo won’t fully load, email gets stuck, and I have to start over and cross my fingers. I’ve had my account since Hotmail started, and I really don’t want to go somewhere else like gmail. I really like Hotmail, but this has been going on for three weeks and it’s becoming very frustrating. Also, when I try to load my toolbar link, it no longer lets me do that, so I have to go directly to MSN every time, and enter the password–the system has just become so unnecessarily cumbersome. What’s up?

  • Sabiha

    Hi outlook,
    I can’t sign in my email

    • Nic P

      I’m having the same problem

  • troublebreaker

    Says I need to add my password and then says I must agree to,give them control over my account. Which I won’t do.

  • Atif Awan

    I couldn’t login to my Hotmail account for 5 mins, error says this account doesnt exists,but it worked fine after 5 mins or so

  • Got a message today saying that it looks like someone else might be using your account. Anyone else having this problem?

    • Tracey Orender-Necochea

      same here i have been raising hell with them all day they have made me send a code to email they had me get a new code and none of Tech Support new wtf they were doing either

  • Jacqulin

    @disqus_qUxcoiI3Wm:disqus
    the same problem here.,
    “your account has been temporarily suspended”

  • Rishi

    Need help

  • Sammy

    Outlook.

  • Sammy

    Outlook

  • Outlook Care 1800-(585)-(2494)

    Support can be gained through contact listed

  • P Steiner

    “When I get billing statements from various creditors I get a message that says “Something went wrong”. There is a refresh button, but it just keeps crashing. Any other type of e-mail works fine and doesn’t crash.

    • Leonie Davis

      I’m having the same problem

  • kd905

    I am able to login with hotmail. The page loads, left menu and ads of course. The box the emails listed is blank with an icon saying LOADING….. I have cleared cahce and switched to NO PROXY with no luck. I have rebooted also. I checked my friends hotmail on the same computer and it works fully. I checked my hotmail on another computer and it works there. It is unique to this system but can’t find the trouble…..any thoughts out there??? I have not made any hardware or software changes to this system. The problem started about 48 hours ago. Thanks

    • kd905

      I did a system restore, did not fix the issue. I then messed with the settings in Outlook. I changed the theme and I think that fixed it. It is working again.

  • Outlook Care 1800-(585)-(2494)

    Outlook.

  • Outlook Care 1800-(585)-(2494)

    Outlook

  • manio

    Trying to log in, just get a blank page. Used both Edge and Firefox.

  • Outlook Care 1800-(585)-(2494)

    Outlook.

  • Outlook Care 1800-(585)-(2494)

    Outlook

  • Annette Borges-Mendenhall

    my sign in page won’t even load GRRRRRRRRRRRRRRRRR

    • Annette Borges-Mendenhall

      finally got it

  • ELENA C.S.

    Logging in from Hawaii 9/4/2018….”Something went wrong” error message on my hotmail account.

  • Outlook Care 1800-(585)-(2494)

    Outlook.

  • Outlook Care 1800-(585)-(2494)

    Outlook Outlook

  • Kenneth Tan

    Can’t access my Hotmail account, on 27 and 28 August 2018, but can access it through my handphone, which used the same wifi..

  • Outlook Care 1800-(585)-(2494)

    Support can be gained through contact listed

  • Outlook Care 1800-(585)-(2494)

    Good Day Outlook support
    Support can be gained through contact listed

  • Care 1800-585-2494

    Account login problem?
    Password Recovery?
    Help for send & receive problem.

  • Xylo

    Outlook mail problems

  • Erin Walcer

    I am trying to sign in and it saying recovery account so It is asking me all kind of questions

  • carol sokal

    My outlook just went down,and I had it fine a few minutes ago! When will this be rectified?

  • Rebecca Evans

    Every time I try to load login page it says server stopped responding. This has been going on for days now.

  • Ravi Sivalingam

    I can’t login to Hotmail, it says someone else might be using my account and when they ask for the mobile number I registered it on in order for them to send a code, the code isn’t sent. So I tried the alternate method and it says it will take 24 hours to resolve the issue… the problem is I need o access my email to access documents that I have stored on it … anybody else having an issue with Hotmail, the damn bot on their support system is not helpful either

    • Erin Walcer

      I am

  • Care 1800-585-2494

    Outlook USA/Canada

  • Care 1800-585-2494

    Outlook USA/Canada.,…

  • Michael Fischbach

    No access to hotmail at all, nothing connects from msn or directly. Is as though the server dropped off the face of the earth and only a black hole exists where all querys go to spin their wheels endlessly

  • Xenia Elizabeth Zilli

    as of yesterday i have only ‘NEW’ and ‘MARK AS READ’ headings in my Outlook Mail. i see emails but can’t click on any. they won’t open. can’t open folders either.
    an update: i am not receiving emails whatsoever. what is going on ?

  • Drew

    My account still logs in automatically, but since yesterday the message window has been displaying the message “Your message can’t be displayed right now. Please check your internet connection or try again later”. There is no problem with my internet connection.
    Ironically, to post this message here, I needed to sign up to Disqus and verify the email that was sent to my hotmail account. At least it is still working on my phone. The only thing I can think to do is to send important emails to my gmail account to view them.
    I have always had this email address as my primary address, but over the last 3 or 4 years hotmail has been causing me problems with emails that never arrive to my account – not even to the junk folder. Sometimes these are very important emails, and worth considering a move to another email provider, and dropping Hotmail altogether.

  • david

    #hotmail everytime I log on I need to change my pw this started 5th Aug 2018 what is going on ?

  • Sandy Pothier

    I cannot access my Hotmail account. Not since last night. Trying to redirect it and the linked cell phone and additional email will not work either.

  • Care 1800-585-2494

    Outlook USA/Canada.,.,

  • Care 1800-585-2494

    Outlook USA/Canada.,..

  • john

    Hotmail.com SUCKS!

  • john

    Hotmail SUCKS!

  • john

    Hotmail SUCKS BAD!

  • Care 1800-585-2494

    Outlook USA/Canada.,.

  • Nikki Noffsinger

    I was just logged in and then I go back to check an email and lo, I can’t login. What is going on? I’ve had hotmail for years upon years.

  • Kienna

    Not working

  • Care 1800-585-2494

    Outlook USA/Canada.,

    • Denise Tiede

      can’t open email, what’s going on?

      • Denise Tiede

        seriously?? Disqus wants me to verify my email, but the issue is that I can’t open my email…..duh

  • Tia Webb

    I can open my Hotmail from my phone but not my computer. I need to be able to open from my computer so that I can print. Even tried using different browser!

  • Care 1800-585-2494

    Outlook USA/Canada.

  • Carla Campbell

    That’s whats been happening to me the last 2 days, I can see my emails all listed but can’t open them or delete them or access the help or settings buttons at the top of the page. So frustrating! I have the app on my phone though, which is working – mind you it’s being a bit glitchy too.
    I’m in the UK, but my hotmail account is a .com address.

  • lorelei739

    has anyone heard of a fix – I have been going ‘crazy’ with having to open new accounts, verifying new account with a current account which it won’t accept password. I know I am forgetful with p/w – this is ridiculous! please tell me how to get around all this ”craziness’ – other than open yahoo or gmail accounts. Unfortunately my ‘life’ is in outlook emails 🙁

  • Sammy

    Can’t Sign in

  • Outlook Care 1800-(585)-(2494)

    Outlook USA/Canada

  • Leon Thompson

    I’ve had this account for 12 years and everything is in their, any ideas on how to get in

  • Leon Thompson

    I’ve not been able to log in to Outlook for 2 weeks, I’ve no idea what to do, can anyone help

    • john

      Drop hotmail.com they have blocked two of my accounts after I changed my Email for security! I still cannot sign in after 4 years!

  • Maddie

    I can’t log in to my hotmail account.

  • Care 1800-585-2494

    Anyone going through email problems today,,

    • Leon Thompson

      Yes for weeks

  • Daniele Mangiola

    HI,
    i can’t open my hotmail trough outlook, after i try to going, the page load for a while and become blank and stops loading, i can load with Internet Explorer.

    please any help.

    thanks

  • Care 1800-585-2494

    Anyone going through email problems today,

  • Sambasivan Sridharan

    KINLY HELP ME RETRIVE MY MAIL – HOTMAIL

  • Sambasivan Sridharan

    HOTMAIL “your account has been temporarily suspended”

  • Sambasivan Sridharan

    Avatar
    Care 1800-585-2494 • 2 days ago
    Anyone going through email problems today

    •Reply•Share ›
    −
    Avatar
    Hari Baskaran Care 1800-585-2494 • 2 days ago
    the same problem here.,
    “your account has been temporarily suspended”

  • Care 1800-585-2494

    Anyone going through email problems today

    • Hari Baskaran

      the same problem here.,
      “your account has been temporarily suspended”

  • Judy Andrews

    I just tried to get help to log on my Hotmail live account and the site want to charge me 5.00 just to start with them. I thought it was a scam site. Has anyone found out why we cant get on hot mail or what is going on?

  • Outlook Care l8OO 585 2494

    Anyone going through email problems today?

  • looks like hotmail users are being held hostage

  • Tiffany Painter

    Has anyone gotten anywhere with anyone about this problem? It’s becoming a big problem!

  • DrHanibalLecter

    Hotmail/Outlook login problem….

  • Care 1800-585-2494

    Outlook AccouLogin issue with outlooknt login problem.

  • Ryan Jedynak

    I am having the exact same problem – was yours resolved? I’m really needing to get into my mail. :/

  • Care 1800-585-2494

    Outlook AccouLogin issue with outlooknt login problem

  • Jacky Flynn

    Hi, I have a problem replying to any email I send. I send the email, get a reply but can’t respond to reply from iPhone 6s. Have message saying username or password incorrect but can’t sign in to amend either!!

  • Pow

    Not able to log in today either.

  • annie hazel

    I can’t log in my hotmail anymore. It shows:
    MSSPError=-2146233088

  • Ray M

    Hotmail/Outlook is like everything Microsoft does. One foul up after another. Two different computers, two different email accounts CANNOT log in. Microsoft can’t even make a competent operating system without bugs and backdoors. Now THIS TOO? Screw you Microsoft! Windows 10 SUCKS! So does Hotmail/Outlook. Guess I will migrate to google fully IF I ever get my damn email open again! JERKS!

  • Tom Ledet

    My hotmail account of >20 years now will not let me login. I guess now is the time to go thru the hassle of notifying all my contacts a make the switch to Gmail.

    • Lee Hooks

      Same here..had two Hotmail emails for 18 years…now kaput.

    • Andrew Jakobs

      try to uncheck ‘keep me logged in’, with it checked I get a password incorrect error, with it unchecked it just logs in.

  • OriginalRS

    I effin HATE hotmail! Why am I still using it? 800 customer service is nothing but indecipherable Indians.

  • Sarah Blanchette

    I can’t login

  • J J

    I also have both Outlook and Hotmail, and cannot login to either.

  • Missy Martin

    I can’t access my hotmail account on my PC but works fine on my phone…what’s the deal?

    • DOUGLAS GREEN

      same here i just get “something went wrong” page pop with a smiley face icon up when i try and access from my macbook yet using my iPhone works fine i’d be lost if it wasn’t the case although i still would like to be able to use my laptop. you had any luck solving this problem ?

    • Aprillen

      Same thing here, has been like this for days. I don’t even get to the login page. On my PC I only get “:-( Something went wrong”. It works on my phone, so there doesn’t seem to be anything wrong with the account per se.

  • USMC71

    I have both Hotmail and Outlook 365 email accounts, yet when I attempt to log into Hotmail, Outlook pops up. Is this going to be permanent? Will I be able to recover my Hotmail account?

  • Support 1-800-585-2494

    Outlook Account login problem?
    Password Recovery.
    Help for send & receive problem.

  • Richard

    Hello @@disqus_rYWVn7Se7w live in Ohio in the USA. Ever since Thursday my Outlook email has had a message in Black at the bottom saying that, “Your outlook. com (Outlook) account is disconnected.” this is on my Samsung Galaxy Note 5. My computer is down so I can only access anything on my phone and on my tablet. It has an option next to the message saying it’s disconnected saying the word “fix.” I’ve gone through every freaking step multiple times trying to verify my own identity and it will not let me at all. I get to the part where you have to have a code sent to an alternate email or through text or phone call. It has my number ending in 43 when it ends in 09. I don’t understand that at all. I have not changed my phone number. I need to be able to use my Outlook and Microsoft account because I use it for my DirecTV now streaming service and need it to be able to log in if it’s ever accidentally logs out. I’m not paying $35 a month for something I can’t access, the directvnow. And I can’t just create a new email address because I have my more important emails sent to my Outlook email instead of my Gmail email. What is going on? It was already giving me trouble on Wednesday and forced me to have to reset my password which has always been the same for my computer and email for years and I know it is the right one. I made it so I can’t forget it. So I had to go to the irritating process of resetting my password and I reset it to the one that it already was. I had to try it over and over and over again just to get the new password to work and let me in. And then I find out on Friday when I try to look at my emails that my last email was Wednesday when I changed my password and I got that black message at the bottom of the screen saying it’s disconnected. I really rather talk to a person if possible. I’m starting to get angry because all the troubleshooting I’ve tried needs me to log into Microsoft Outlook to be able to troubleshoot which I can’t do. I can’t log into it at all in the first place which is the problem. Getting very angry.

  • NgTurbo

    Hi everyone, please do not call any ‘Hotmail Outlook Care +1 855-777″ or similar phone numbers, as these are spam accounts designed to trick you. Any problems with Hotmail, you can try to Tweet official accounts for a response or just hold on tight until an outage is resolved.

    • Laurel Zyvoloski

      Looks like a new outage or they have been hacked. Been trying for almost 4 hours to log on and the screen pops up that ”it looks like someone is using my account” or something like that. I’ve tried every solution they offer and not one of them works. Any updates on this???

  • Darlene Foster

    What’s up with hotmail can’t sign in……. can’t delete in phone can’t get it to update

  • Nathan Betts

    I can see email subject but when I open its blank and just says ‘(no body)’. This started happening 10th May but I can open earlier emails as normal. Any one else come across this, it’s really frustrating!

  • Carmen Hermida Carrera

    Can’t login from 7 April to today (May 14, 2018)

  • Jearmy Lawson

    @@disqus_A7aPYTs1dR:disqus I live in Ohio in the USA. Ever since Thursday my Outlook email has had a message in Black at the bottom saying that, “Your outlook. com (Outlook) account is disconnected.” this is on my Samsung Galaxy Note 5. My computer is down so I can only access anything on my phone and on my tablet. It has an option next to the message saying it’s disconnected saying the word “fix.” I’ve gone through every freaking step multiple times trying to verify my own identity and it will not let me at all. I get to the part where you have to have a code sent to an alternate email or through text or phone call. It has my number ending in 43 when it ends in 09. I don’t understand that at all. I have not changed my phone number. I need to be able to use my Outlook and Microsoft account because I use it for my DirecTV now streaming service and need it to be able to log in if it’s ever accidentally logs out. I’m not paying $35 a month for something I can’t access, the directvnow. And I can’t just create a new email address because I have my more important emails sent to my Outlook email instead of my Gmail email. What is going on? It was already giving me trouble on Wednesday and forced me to have to reset my password which has always been the same for my computer and email for years and I know it is the right one. I made it so I can’t forget it. So I had to go to the irritating process of resetting my password and I reset it to the one that it already was. I had to try it over and over and over again just to get the new password to work and let me in. And then I find out on Friday when I try to look at my emails that my last email was Wednesday when I changed my password and I got that black message at the bottom of the screen saying it’s disconnected. I really rather talk to a person if possible. I’m starting to get angry because all the troubleshooting I’ve tried needs me to log into Microsoft Outlook to be able to troubleshoot which I can’t do. I can’t log into it at all in the first place which is the problem. Getting very angry.

  • lilly shaw

    Hotmail is down

  • Monique S.

    cant login today (may 12, 2018)

  • Outlook Care l8OO 585 2494

    Having outlook problems??

    • Carmen Hermida Carrera

      Yes, I need to login, but it reports an error 🙁

  • Ziming Jiao

    i have hot mail and password. but i have changed my phone number to verify.they ask my code to send to my old phone

  • mickie garcia

    Outlook not working since 5/10 on MacBook air but seems to work on iPad . Whats up with
    this. Very aggravating

  • Cathy Collin

    Cannot log in to Hotmail.

  • Cathy Collin

    Is Hotmail out?

  • Nek Kanel

    Outlook telling me the site can’t be reached so can’t log in to emails or report an issue to them!

  • The blighters simply cannot leave well enough alone. The USA is plagued with a profit at all costs mindset and it is an infection as bad as any virus.

  • Derek Tye

    Can’t log in to Outlook or Microsoft account for my Hotmail email account using Microsoft Edge on windows10. Can do so using Chrome. Problem started today. Any advice??

  • Outlook Care- I8OO 585 2494

    Anyone having hotmail / outlook problem??

  • Care 1800-585-2494

    Hotmail

  • nailbitter007

    Keeps saying i am working off line – my internet is fine it won’t send any emails either

  • Glenn Astridge

    Mine is down too.

  • Tami

    I can not access my emails, send or view anything on my apple phone. This started 5-8-18 about 3pm EST. Get this fixed please!

  • Outlook Care- I8OO 585 2494

    Having outlook problems??

  • Annette Byrne

    Cant access my hotmail from laptop

  • Kendalph Vornëar

    (MS) Hotmail/Outlook is OK here with (Google) Chrome but broken with (Apple) Safari,
    i.e. either I can see the messages list but it’s impossible to read them,
    or the service is completely unreachable.

  • Vikrama Pillai

    not able to open on Explorer, firefox and Chrome on Desktop.

    Works on ipad and mobile…..in same wifi network.
    wmipvrse.exe error happened past 7 days.

  • Joan Ward

    I cant got my email open on PC but ok on cell phone and ipad???

    • Annette Byrne

      Same here

  • Xenia Elizabeth Zilli

    hello, all the emails, inbox, archives, sent – look look the same when clicked on it, meaning they have the absolutely same content, whenever sent or received it is the same message. on teh top of them it says

    “Error: The
    message can’t be closed for the following reason: The message can’t be
    saved because it no longer exists. It can only be discarded. Make sure
    you copy the contents of the message before you discard if you want to
    use them later.”
    needless to mention there is nothing to copy because it is the same content all the time. what is going on please ? i literally have all my email corrupted !!!

  • Paris Gonzalez

    @@disqus_hUwaEyB0iq:disqus I cannot send any emails at all right now, Outlook is down for me as well as Office 365 being down too.

  • James Walker Brown

    i can’t open my hotmail

  • Outlook Care- I8OO 585 2494

    Outlook Freezes or not working problem?? anyone.

  • Suzanne Scalia

    I can’t access my emails either. Thank God I can see them on my Iphone. What is going on?
    Tampa, FL

  • Beryl Chantler

    Pretoria South Africa Cannot open Outlook for 2 days now Please help!!!

  • Barbara J. Lambert

    Cannot access the outlook??

  • Eric Read

    me too, no problems on iphone or laptop at work. Can’t get past a click or two on my imac and Chrome browser. If I can open an email, I can’t respond, delete open another etc. But usually it just opens the page and then nothing is functional.

  • linda

    Having problems with hotmail today

  • Marilyn Burchett

    I can’t read or open Hotmail emails on my Chromebook. Can’t sign out either. However, I have no problem on my desktop. What gives?

  • Peggy Middleton Bowe

    Am having the same trouble as everyone below! Sometimes email will come up, but can’t click on it. Then sometimes it won’t come up. All links are ‘dead’, can’t do anything on Outlook/Hotmail.

  • Karen Albrecht Fitzsimmons

    whatever issues are going on with hotmail are b.s. Sooooo frustrating. has anyone, ANYONE, found a link that gives us answers instead of more complaints. everyone is frustrated. I want to know what the problem is and when it’s going to be fixed. Does anyone know that?

    • Keli Tran

      I refreshed my screen and changed to Beta. Now it works. I hate it but it works.

  • Outlook Helpline-l8OO-585-2494

    Going through outlook sign in problem till now??

    • George Chadwick

      Since 4 AM PCT can’t access Outlook email on phone. It accepts my password and after a few seconds screen goes dark, Ten attempts. Can access on laptop.

  • Will Johnson

    My account freezes all the time as well on my desktop and laptop. What is going on with this and when does this get fixed.

  • Maureen Case Davis

    Haven’t been able to access my emails since yesterday (4/30) morning. Today they’re coming up….but I can’t read them! Nor can forward or reply to anything. Also can’t delete anything. And everything continues to freeze-up on me, making it impossible to navigate anywhere. Does the same on both my home & work computers, using Internet Explorer or Firefox. Could you PLEASE give us some kind of idea as to when things will be corrected? This is extremely frustrating!

    • Britt Melancon

      Same. Firefox, Edge and Chrome can view inbox but not open any email

  • JF

    PLEASE, Microsoft! We know you’re probably working on it, but WHEN is this problem going to be fixed? How about a direct notice to our accounts or to the media? Let all of us known what’s going on and approximately when we can expect restoration of the site. We’re counting on you!

  • Nancy Reigelsperger

    It’s like my account is frozen, won’t let me send or open emails…so frustrating, anyone know if there is a fix??

  • Steve

    Hotmail through my Android app works fine. But logging in through the web, it is frozen half of the time the past two days. I am in Michigan. Everyone else still having problems? Any resolutions out there? Thanks.

  • Outlook Helpline-l8OO-585-2494

    Going through Outlook / Hotmail problems again in your area??

    • Maureen Case Davis

      Could you please give us an idea when this will all be fixed? Thank you.

  • Lorraine Gillespie

    This is ridiculous! I cannot send emails and now not receiving emails. I’ve changed my password 15 times to reset and still nothing! What the hell is going on!

  • Purplenights

    I can log in to my email account, but cannot open unread mail, delete any items or open any other folders besides inbox, like Outlook is frozen. It has been doing this all day 04/30/18. Anyone know what is going on?

  • Garland Allen

    My Hotmail on my desktop is not working, i..e,, can’t check individual messages for removal, can’t delete, can’t open a new message, etc. All of these procedures work fine on my gmail account. Is the Hotmail system not working today, 4/30/18?

    • Nancy Reigelsperger

      same thing here, any idea what is going on or how to fix?

  • johnnyfedup

    This is inexcusable. I need my emails for a work project. How hard can this be to fix, damn it?!

  • Edmund J Reitz

    Before you decide to “improve” something, develop a good plan; not this one!!!!

  • Steve

    I took a screenshot of what was shown when I tried to log on, hosted it, & included a link with my post.
    8 hours later it’s still pending ?
    What’s up with DISQUS & they’re ridiculously irrational fear of links ?

  • Roiseen Murray Hardiman

    Yeps it keeps saying I need my parents permission and I’m 43 ! Won’t let me into my account ! Soo annoying

  • Catherene Jane

    Having outlook email sign in problem??

  • Laura Ogoo

    I’ve not been able to log in all day I need my emails for work. I changed my password because I thought I’d been hacked and still can’t get in.

  • Carol Sue Bockhacker LeBlanc

    Hotmail has been down, for me, all week. The screen just says “oops, something went wrong.” I’m getting nervous as I have a trip coming up and airline flight itinerary that I need to access. Also cruise itinerary, etc.

  • Lucille

    OMG FIX THIS SH*T!!

  • Lucille

    Okay I thought it was just me.

  • Judithyu

    Login issue with outlook

  • Kamal

    Hotmail Issue.

  • Jemimagirl

    I do hope this is going to be resolved, whatever it is. The whole thing looks a mess and I cannot understand it at all. Will be looking around for alternatives in case they cannot get it back how it was. Too much wrong to list, Have they never heard of the saying ‘If it’s not broke, don’t fix it’ or are they trying to dump customers.

  • Hotmail Support+1-800-585-2494

    Outlook Sign In Problem.
    Password Recovery.
    Something went wrong problem.

  • Amy

    None of the messages will open and I can’t delete or move or anything. Hotmail open but I can do nothing with message or even look at them, create one, send one.

  • Hotmail Support+1-800-585-2494

    Hotmail/msn Problem.
    Password Recovery.
    Send & Receive Issue.
    Something went wrong.

  • Hotmail Support+1-800-585-2494

    Solve Can’t Sign in problem.
    Password Recovery
    Send & receive Problem
    Something went wrong.

  • Marry Johnathan

    Outlook Support is Always Free of Charge
    Account login Problem.
    Password Recovery.
    Something went wrong problem.

  • Arantxa Salazar

    unable to access my @hotmail.com account

  • Jenifer Wirz

    unable to send / retrieve emails addressed to myself

  • *stopped making changes to text and adding emoticons
    *freezing with no cursor available
    *silly inbox instructions where the message one wants to read should be able to be opened any place along that bar, i.e., “cannot be opened”
    *freezing moving from inbox to deleted to sent, etc.

    These greedy people cannot leave this free service alone. Now we must pay $99/yr to be free of the ads.

  • Hotmail Support+1-800-585-2494

    Email login problem.
    Account Recovery.
    Something went wrong

  • Hotmail Support+1-800-585-2494

    Account login problem
    Password Recovery.
    Account login problem.

  • NoMore9to5Work .

    I keep getting this msg

    “Something went wrong
    You’re currently signed in as (hidden)@hotmail.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.
    X-ClientId: CB5F3C3D9C0F43BCA0933CEC1C01557E
    request-id 124d924e-f0fd-4e05-a6e1-807de127eaff
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.696.13
    X-FEServer AT5PR8401CA0045
    X-BEServer AT5PR8401MB0465
    Date:4/19/2018 12:47:19 PM”

  • Kate

    My hotmail was bringing up what looked to be the old hotmail site from the 90s, but it had only 15 or so random emails, it wasn’t any of my new emails, just a few random ones. Now it is a blank white screen, nothing more. This has been going on for a month or so for me.

  • Cameron Stacey-Parks

    Hotmail won’t load on my phone. When I try to log in it gives an error and says something went wrong or the page has permanently been removed

  • Laurie Longo

    hotmail still shows up on my phone but can’t log in on my home computer… says , “Something went wrong”

  • Hotmail Support+1-800-585-2494

    Email Account Problems.

  • Hotmail Support+1-800-585-2494

    Email Sign In Problem.
    Password Recovery.
    Send & Receive Problem.

  • Pavementus Brakkus

    I’m having problems logging in in South Africa. 16-04-2018. Opened hotmail on my phone and only had messages dating back to last Thursday. Refreshed and it pulled the latest messages down.

  • Wayne Jones

    Says, “Something went wrong” and now icon has disappeared from Desktop

  • ThomasDixon

    It won’t open anything in my inbox

  • Kath Robinson

    I have been having problems with my hot mail for about a month now. I’m told I can’t forward emails and it sometimes even tells me there is no account with my email address. I thought it was due to the fact I had been out of the country because it didn’t load any emails all while I was away.
    I haven’t asked to move to Outlook as I don’t really understand the difference. Will I be moved to Outlook automatically and could that be my problem.
    Think of changing to gmail as my husband never has any problems.

  • Stephen Riley

    My hotmail account is dead and not responding. Friday, April 13, 2018

    • Bill Beaver

      Yes, it started last night for me. Couldn’t get to the site until clearing everything this morning. Then sign-in link page never finishes loading. This is the upgrade they have been promising? P.S. When I go to the Contact link near the bottom of the page, and it can’t find my issue, then the Chat fails to load. Don’t you just love it when the method for letting them know they have a problem, has a problem? Ha, ha, ha.

  • rocket

    I have bin having Hotmail issues for 5 weeks, slow, resetting, loosing mail. now cant log on at all. should have jest left it alone. I was happy when it was plane jane. all the new features..just screwed it up.

  • JBH42267

    I have not been able to log on to my hotmail from my desktop at all this week and for the two weeks prior would have intermittent issues every day throughout the day where it would need to “reload”. My mobile email for hotmail is fine. When will this be corrected?!

  • Karen Harris Hathaway

    I’ve been unable to receive emails from the server this morning. However there were Junk emails with today’s date??

  • Ian Bell

    Everytime i send a new email, i have to refresh the page to do anything else after. It will just spin for ever and claim its still sending my previous email. It is also unrealistically slow at anytime now. These issues have been for the last year or so, has any one else had this problem?

  • Crystal Raubenheimer Lunt

    My mail opens automatically on my laptop, but I am unable to open any mail, or switch between the different mail tabs. But I am however able to access my mail on my android phone.
    PS. I live in South Africa.

  • Mairek Zahra

    I haven’t been able to access my outlook mail for more than a week (android & pc), it says that there’s a temporary problem but I don’t think that a temporary problem will take this long. Can anyone tell me how to fix this because I really need it. Thanks in advance.

    • Bogdan Balaj

      i am having the exact same issue for about 5 days now.
      did you solve the problem?

      • Mairek Zahra

        Unfortunately no. And I don’t know what I can do to solve this 🙁

  • Anne Seth

    I have been unable to log in to my Hotmail account on my main computer for 2 days . I can get in via my Android phone. it just keeps saying “error”I really do need access on my main computer.Any information gratefully received .

  • Kinga Orosz

    Today, on 06.04.2018 I can not log in from Hungary, nor from PC nor from my Android smart phone.
    I have to show, I am an adult, or let my parents identify me….I choose the question: I am an adult, why I got this ? Then I had to enter my birthday, then I should give my Creditcard details…
    What it is?

  • Debbie Janzen

    After 3 hours can’t access. B’S I need it for work

  • Nevena Nikolić

    Cant connect to my hotmail after unmerge it from outlook, remove alias and cant log in, said there is no such account..I have big trouble because of my emails from and for work , what is going on?

  • Peter Ramoss

    Email Sign In Problem.
    Password Recover.
    Send & Receive Problem
    Connection Problem?

  • Hotmail Support+1-800-585-2494

    Email Sign In Problem.
    Password Recover.
    Send & Receive Problem
    Connection Problem

  • Charles white

    Hotmail-Outlook problems?

    • S.deguara

      yes this is my mail nothing is working on any device no outlook no one drive!! it’s giving me an error all the time I can’t even log in the Microsoft website

      Quenchers-smoothies@hotmail.co.uk

  • Charles white

    Email Sign In Problem.
    Password Recover.
    Send & Receive Problem
    Connection Problem

  • Tina Knell

    I sure hope this never happens again. This really screwed me over last night and I lost a day of pay for it today too. Cant live without my email when your looking for a better job and you home life depends on your ability to prove your efforts to find one.

  • Rosemary Leslie

    I am unable to log into Hotmail-Outlook, in Ottawa, Ontario, Canada.

    • Tina Knell

      try contacting
      Hotmail Support+1-800-585-2494 • 11 hours ago
      its posted down lower on the feed.

      I got mine cleared up 13 hours later by requesting by phone a code to reset my password. Dont know if that will work for you.

      • Rosemary Leslie

        Thank you…will try that.

        • Tina Knell

          did you get in to your account?

  • Filio K

    I haven’t been able to login to my email account through my desktop, for 2 days. I have an app on my phone (Bluemail) which shows me my account is still functioning, but I’m not getting the usual amount of email. It seems to be limited. I have an old address. Hotmail. Not sure what’s going on. Does anyone know?

    • Filio K

      PS. I’m in Canada

  • steve

    OK, I went to the Microsoft home page, went to the bottom and clicked help. Eventually I got to “click to talk to a person” which was weird because it took me to an email page, IN MY HOTMAIL. I’m able to function again…..

  • Patricia James

    I am unable to log into hotmail it says my account settings are out of date with error code ox8007000e but when i try fixing it it says something went wrong – how do i solve this issue

  • Gazza

    Here is the message I am getting when trying to log in. And “yes” I logged out, shut down Safari and tried re-logging in and it tells me I can’t log in because I am already logged in.

    🙁

    Something went wrong

    You’re currently signed in as g……@hotmail.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.

    • Kelly R Fenton

      I am having the same issue!

      • Gazza

        I tried resetting my password but that still doesn’t work.

    • steve

      Same here. And I posted the same issue on this forum and it keeps getting deleted.

  • Mr Happy Man

    I checked this morning, after being unable to login last night, Outlook now works. It doesn’t seem that they changed anything – at least yet.

    • Tina Knell

      same issue here. But I sure wish it hadn’t happened when it did. Cause all sorts of drama in my real life.

  • Kelly R Fenton

    I am unable to log into my Hotmail account from a desk top computer. I am not having any issues logging in with my iphone. It keeps giving me a message that an error has occurred and I can log out and try again which does not help. What is the issue???

    • steve

      same here.

    • Filio K

      this is happening to me too.

  • steve

    I can access on mobile, but not desktop or laptop

  • Scott Pickens

    suddenly today my hotmail account on dell laptop wont connect to “the server”. All other accounts are connecting fine as usual. What gives? Same account works from ipad.

    • Filio K

      Interesting. I’m having the same issue logging in from a Dell laptop

      • Alice Mamlu Apeyuan

        i have the same problems. Cant connect on my macbook pro, but can access on iPad.

  • Hotmail Support+1-800-585-2494

    Email Sign In Problem.
    Password Recover.
    Send & Receive Problem
    Connection Problem

  • brenda Salzano

    My Mobil devises get a quick on off repeatedly so that I cannot read my mail. Blinking on off to make your eyes go blind! Been doing this for over a week.

  • Samreen Younis

    Hotmail is back online.. 🙂

  • Colleen Adams

    Mine is still down again

  • john dewhurst

    mine just back here in nz
    thank goodness

  • Ezza Belle

    Seems to be back online. Able to login again.

  • Sai Kiran

    i was able to just login.

  • Teresa Rene Spencer Martin

    mine just came back, thank the Lord. hope it does for each of you.

    • ExpatThompson

      Me, too!

  • 可盈

    can access my account just now

  • Teresa Rene Spencer Martin

    extremely concerned, can not access my hotmail account at all. I wonder if anyone knows what is going on.

    🙁

    Something went wrong

    The currently signed in user does not have a valid account state (‘AccountDeleted’).

    X-ClientId: 1EC577B80C8746C79613EA465A659B29
    request-id bd332323-b893-4ba3-8a87-d873471e7a12
    X-Auth-Error AccountTerminationException
    X-OWA-Version 15.20.653.5
    X-FEServer BN6PR2201CA0029
    X-BEServer BN6PR1301MB1937
    Date:4/2/2018 6:43:22 AM

  • cheryl connell

    Back in Hotmail business.

    • Teresa Rene Spencer Martin

      did it just come back for you? are you in the US?

  • David Gurk

    Just cleared up, 3:12 AM, EDT. Woo-hoo!

  • DTMAce1

    Mine is back up… Just now.

  • Brandon Emmanuel Cross

    I’m having the same problem in Moscow both when i try to access from my phone and from my computer.
    I’m switching to gmail ASAP. This is unacceptable. I have been patient enough with this dinosaur
    over the years. Enough is enough.

  • benson

    This started a few hours ago. Same as everyone else… I can log into a different outlook email, but my main outlook email is not able to log in…

    X-ClientId: 8F689FA6730E4F8C83E298BA7090B64E
    request-id a42e6ae4-4337-4582-8538-a36caecba222
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.653.4
    X-FEServer CY1PR20CA0057
    X-BEServer CY1PR13MB0282
    Date:4/2/2018 7:03:31 AM

  • Apichai Tienvilairat

    What’s wrong with this? I am trying to log in from Thailand since this morning without success.
    Seem many around the world got similar problems.
    Hope someone is fixing!

    🙁
    Something went wrong
    The currently signed in user does not have a valid account state (‘AccountDeleted’).

    • 可盈

      i am facing the same problem too TT

    • Teresa Rene Spencer Martin

      having the same problem in the USA.

    • Apichai Tienvilairat

      Can log in as normal now! Thanks Hotmail!

  • Ilene Pollan LaFrenierre

    Update: I waited for about 30 minutes and chatted with an actual Microsoft person. They said they are aware of the ’emerging’ problem and software techs are trying to fix it. Said 2-3 hours or so, but who knows…

  • cheryl connell

    I’m experiencing the same problem and getting the same message as noted by others when I try accessing Hotmail. This just started a few hours ago.
    I do not have an Outlook account so until this problem is fixed I am locked out of my business emails. Get with it Microsoft and get this fixed!

  • spire

    For me, it went from “problem occured” to “login with your organization” (???) to “account deleted”

    So I’m rather displeased with Outlook at the moment.

  • Tusky Socially

    I just can’t log in on a Monday morning! WTF!

  • Apichai Tienvilairat

    I can’t access my hotmail. What’s happenned?

  • Saba Noreen

    🙁
    Something went wrong
    You’re currently signed in as saba21n@hotmail.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.
    More details…
    Refresh the page

  • Saba Noreen

    I have also the same problem, some thing went wrong this is my official
    email

  • Samantha Wylamanski

    I’m having the same problem in Toronto and the last email I received shows as March 31st! I’m extremely worried because I absolutely need to access my hotmail account by the afternoon for important details! Please fix this technical issue quickly Microsoft!! I’m freaking out :'(

  • N. Watz

    Wow everyone else is having the same issues as me. Well the company better sort this issue out because I have access my email ASAP.

  • ExpatThompson

    I’ve been unable to open my hotmail account today – I get the message “Something went wrong”. Also, my last email was dated March 27, so I suspect this problem has been going on for a few days.

  • Marie

    Me too. Can’t get in to hotmail.

  • Samantha Wylamanski

    I’m been having the same problem in Toronto since the evening of April 1st! I’m extremely worried because I absolutely need to access my hotmail account by the afternoon in order to acquire important details about a job offer! This is crazy that I can’t access my personal emails! :'(
    Please work on the update quickly!! I really need to get back in!

  • Mary Sullivan

    I also am having a problem signing in to hotmail. Saying

  • Mïke Guay

    Philippines Hotmail is down, same error:

    You’re currently signed in as XXXXXX@XXX.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Whats happening here.

  • Beda Jankowski Lehman

    My hotmail account has been inaccessible since about 9 pm central time

  • Michelle King

    I hope I don’t go through withdrawal like an addict. I’m starting to get headaches, palpitations, nausea and shakes trying to log in ever 15 minutes..

  • Samreen Younis

    KSA, Hotmail is down..
    🙁
    Something went wrong..
    You’re currently signed in as XXXXXX@XXX.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.

  • Michelle King

    Beverly Hills, CA. Outlook is down April 2nd 2018. This is globally and ridiculous..

  • mokobon

    Thank god I’m not the only person with issues… Hurry TF up Microsoft.

    • mjw

      Lol

    • mjw

      How long your been down?

    • Tina Knell

      I too am happy I was not the only one having this issue. Had to miss a day of work and missed out on two job applications deadlines due to this crap

  • Graeme Lock

    I have two Hotmail accounts. Both personal. One is working, the other has just stopped working this afternoon (in NZ).

  • Jennifer Lindemann

    Why can’t I log into my Hotmail account? It has all my important emails on it that as of now I cant access!!!!

  • Kristy Kilburn

    not working here in Ontario, Canada too :/

  • Kim Kim

    Hotmail down. From Singapore. I kept changing the password until realizing that the server could be down. In the midst of applying for a job. Sianz.

    • Ric Champ

      ii

  • Troubledmom

    Seriously Microsoft, some people such as myself have important emails to get and now I am reading the comments that this might never be fixed???? I will never trust hotmail again.

    • mjw

      I feel the same.. got important emails.

  • David

    Australia, same error here:

    X-ClientId: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    request-id f51001ac-5a86-450a-8133-4ea8718c51e8
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version xxxxxxxxxxx
    X-FEServer xxxxxxxxxxxxxx
    X-BEServer xxxxxxxxxxxxxxxx
    Date:02/04/2018 04:29:22

    Cannot login… looks like mailbox does not exist???

  • mjw

    I think something is gravely wrong, like I really don’t think this will be fixed. I could see a couple of hours.. but 3 weeks??

  • Bushcraft

    someone asked if changing the password on your account will help. Well I just tried that and no it doesn’t work still cannot log into my account with new password

  • Heather Maxwell

    Yep. Exact same here for the past couple hours. Now to be fair I do have an organization account, but ièm not signed in or even trying to sign in.

    🙁
    Something went wrong
    You’re currently signed in as xxxxxxxxxxxx@hotmail.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.
    X-ClientId: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    request-id 5d487d18-2fcf-49e2-9443-eb25d3450903
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version xx.xx.xxx.x
    X-FEServer xxxxxxxxxxxxx
    X-BEServer xxxxxxxxxxxxx
    Date:4/2/2018 3:44:30 AM

  • john dewhurst

    I have the same probme here in nz same messages
    would like to know how long before back up and runninging

    • Bushcraft

      I am in NZ too John and having same problem

  • Bushcraft

    Well I just they fix it and so. It scares me ot think that i might be able to access my hotmail account ever again. This is the message I get (Something went wrong

    You’re currently signed in as xxxx. Please sign out, then sign in to Outlook
    with the account you use to read your organization’s email.

    Click here to sign out.

    X-ClientId:
    request-id e05aac5c-18ff-4b5f-8ec1-dc234
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.653.5
    X-FEServer BN6PR08CA
    X-BEServer BN6PR13MB
    Date:4/2/2018 1:57:48 AM)

    and like Bianca b for argentina I can log into my husbands account but not my own . We both have the older layout

    • mjw

      To be honest, I get the feeling this and ant going to be fixed.. some f the complaints are from 3 weeks ago…not sure if theirs had been fixed. How annoying.

    • mjw

      I get the feeling access will be lost- some of the complaints here are from 3 weeks ago …

      • Bushcraft

        oh no that scares me

        • mjw

          Unfortunately. I messaged one of them but no response… wanted to see if it had been fixed for them since their post was so long ago.

    • Bianca B

      Weird, then I guess the older version has nothing to do. Not sure why it’s only happening to certain accounts and not the full server.

  • William Marsh

    I am getting the message below.

    What’s weird about it is:

    1. it mentions my “organization’s email” and “OrgIdMailboxNotFoundException”. The service I am trying to get into is my personal outlook live and hotmail accounts. Is everyone else seeing the same references to an organization or OrgId (I am assuming this means organization ID)?

    2. It has a date of April 2 when it is still April 1.

    Has anyone tried to change their password and see if that helps?

    Could my email have been hijacked and is now associated to a nefarious organization of some sort?

    🙁
    Something went wrong
    You’re currently signed in as *****************@outlook.com. Please sign out, then sign in to Outlook with the account you use to read your organization’s email.

    Click here to sign out.

    X-ClientId: ********************************************
    request-id ********************************************
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.653.4
    X-FEServer *******************************************
    X-BEServer *******************************************
    Date:4/2/2018 3:32:34 AM

    • Michelle King

      It’s dated April 2nd 2018 because it’s globally all over the world..

  • Christy Chew

    Down and how to fix?
    X-ClientId: 4A49706703BD49EF861C42C82021CE7D
    request-id d813280e-0142-458e-921d-358a187301f3
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.653.5
    X-FEServer CY4PR20CA0037
    X-BEServer CY4PR13MB1510
    Date:4/2/2018 3:46:36 AM

    • Jen

      I’m getting the exact same message.

  • mjw

    Not sure if anyone here has noticed, but some of these messages here are from over 3 weeks ago

  • mjw

    Which is older layout?

    • Bianca B

      the one that you have only two panels, your folders one side and the list of your e-mails in the other. The new one has three panels. Folder, e-mails and the message itself when you click on the e-mail.

  • Tanis MacInsky

    still down

  • Kenny Ku

    Still down…
    X-ClientId: B20A4A24B30440C4A7E14BE54C6C25E0
    request-id eea977c5-c36b-445c-a833-141626c20dd3
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.653.5
    X-FEServer DM5PR0401CA0086
    X-BEServer DM3PR13MB0491
    Date:4/2/2018 3:31:16 AM

  • Still down

    • April Mann Labar

      Yup same stuff here, thought I was hacked

  • Bianca B

    Argentina. Same here. But I can log in my husband’s account, but not mine. I even tried to use other PCs, but again I can log in my husband’s account in another PC but not mine. It definetely has something to do with a specific set of accounts, perhaps with those that haven’t changed to the new layout. My husband uses the newest layout but I use the older one.

  • cuong nguyen

    I am in South Korea. I can’t login into my mailbox today (April 2). The error messages are as follows:
    X-ClientId: C6A3227EA98C448BB75C04023298105D
    request-id 388d7982-7cf0-472e-b2d3-3ef5836ea257
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.653.4
    X-FEServer CO2PR04CA0102
    X-BEServer MWHPR13MB0927
    Date:02/04/2018 3:19:32 SA

  • Aurélie Cinq-Mars

    Same here, I haven’t been able to access my account for 3 hours or so.

  • mjw

    Anyone know exactly how long this has been going on?

    • No Idea

    • Bianca B

      It started here around 2 hours ago, but I’m seeing some other posts from 6 hours ago.

  • Cindy Wright Kramer

    Just talked to a agent on in their page and said try again later, having problems.

    • Paul Aguilar

      do you have the link to talk to support or do they have a phone #? Im having same issue

      • Cindy Wright Kramer

        I just went on their web site that’s how it came home. I am going to try to get their email address so, I can send an email from my google account.

    • William Marsh

      Hi, who did you speak to? MSN? Outlook? Trying to find a number to call. Their virtual agent is useless.

      • Cindy Wright Kramer

        I went on their web site. I think will send them an email from my google account because, that person was no help either.

  • Cindy Wright Kramer

    I can’t sign in either, it’s ridiculous!

  • Mr Happy Man

    I’m having problems, too, when signing into my email.
    And I point my finger at the whole tech community. They don’t understand the phrase “if it ain’t broke, don’t fix it.” If the changes need to be made for security reasons, fine, that is clearly needed. But they don’t need to “improve” the user interface, or the features, they were fine as they were. But tech workers are hardwired to bel wove that things always need to change. And now, with their attempts to create an “improved” user experience (that users generally don’t want), they are creating a lot of problems instead.

  • Phyllis Cleaver

    Having issues, can’t sign in to my email.

  • Yeah Having Issues Can’t Sign In to my email

  • Tony Wolfe

    Same crappy message the rest of you are getting. I was on hotmail this afternoon and now NOTHING!

  • Judy Spencer

    Frustrated!!!! I now can’t get onto my emails. Like the last person said, I had email this morning but now error error error!! WTH?

  • SunsetShimmer211

    Early today I was able to check my email just fine. Then suddenly tonight BAM nadda, I am getting the same error messages most of you are getting when trying to sign in

  • klk

    First I received ads in my inbox; tech support chat said I would have to upgrade to a premium subscription to avoid ads(never going to happen). Next thing I know, I can’t access MSN mail, keep getting error/content corrupted messages.

  • Sam McGrath

    🙁

    Something went wrong

    You’re currently signed in as xxxx. Please sign out, then sign in to Outlook
    with the account you use to read your organization’s email.

    Click here to sign out.

    X-ClientId:
    request-id e05aac5c-18ff-4b5f-8ec1-dc234
    X-Auth-Error OrgIdMailboxNotFoundException
    X-OWA-Version 15.20.653.5
    X-FEServer BN6PR08CA
    X-BEServer BN6PR13MB
    Date:4/2/2018 1:57:48 AM

    • Andrew huang

      Same here getting the same error

    • S Williams

      same here. Classic. :/

    • Same

    • Joanne Fang

      same here! annoying much!

    • kathryngleason

      same

  • matthew

    Yeah mine doesn’t even recognize I ever had an account , and I have had one for over 10 years..

  • Jody Cecil

    Can’t get into email with hotmail today. have changed nothing, no new devices, no new location.
    In Thailand

  • Jean Severy

    In Malaysia. Can’t access my emails today. Frustrating.

  • RNB

    Can’t log in. I was sending an email about 4 hours ago and it was acting buggy then.

  • DI Pals

    What is going on? I keep getting this message.
    X-OWA-Error Microsoft.Exchange.Data.Directory.CannotResolveTenantNameException
    X-OWA-Version 15.20.631.11
    X-FEServer SN4PR0501CA0101
    X-BEServer SN6PR13MB2431
    Date:4/2/2018 1:32:42 AM

    • Sean Gilbank

      Same Here???????

  • Heather Oldroyd

    Cannot access e-mail on laptop, but able to on my phone. I have tried Edge and Chrome.

    • mjw

      what browser in your phone? Safari. I was able to scroll through the emails on ipad, but could not forward them, etc. cant get in with safari browser or chrome.

    • ExpatThompson

      I can’t access e-mail from my laptop. I can access it from my phone, but it’s not showing mail from the past several day – I sent two “test” emails to my hotmail account today – no response.

  • grecco2

    Every time they roll out a “new” version there are problems that last a significant amount of time. I opted out of the beta version. The pain seems to last during the transition period with nothing that can be done, but wait. I wish they would quit trying to “improve” and leave things alone.

    • matthew

      As Ronald Regan once said “If it ain’t broke don’t fix it ” haha lol

      • grecco2

        My suspicion is they like to cause “busy work” to keep the software dept. “busy” to justify their employment. Tweak things, experiment, alter things (even though things were fine). Also could be due to cell phones & touch screen gained popularity, then spreading themselves thin trying to write code that works for everything. PC user only here, deteriorating fast, but not giving up.

  • Ursula O Reilly

    Cannot get my emails, all I get is cannot connect to server

  • HSquared

    I can’t access mine. It opens and then changes to a screen that says there’s a problem, refresh browser. Over and over, this morning, and this afternoon

    • Heather Oldroyd

      Did this get resolved? I’m having the same issue – now 3 days after you posted.

    • DI Pals

      Me too. Today…it’s driving me crazy. I am doing the same thing. Does anyone know what’s going on?

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  • stellaphyllis

    PITA. Had the account for years; now, can’t login. Angry af. Just saying.

    • mjw

      4 days ago?

  • Handel

    Unable to print out the body of emails since this change. Does anyone have a fix for this?

  • Steven Beerling

    Still down 🙁

  • Carol Tingwell

    I can’t get emails to the trash box also have to Force Quit to close HotMail?

  • Charlie Coogan

    that is why I am getting so much spam today!

  • Jeff Ruffolo

    I can’t log into my hotmail from my laptop – no problem with my smartphone – but with the laptop I am re-directed to an Outlook page that asks for my e-mail name – then after I input it – the screen then says … “We can’t look up this email address right now. Please try again later.” What is happening???

    • mjw

      Your post was 9 days ago.. are you still having issues?

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  • Richard904

    I use a Chromebook to access outlook and my msn email account. Since Thursday (15 Mar 2018) I have been getting many errors from Chrome, the “Aw, Snap” error where it cannot load a page, and then allows me to reboot into my email. There were much fewer of these errors previously, but now for the past few days it is worse. I can read the email, but just letting the page stand there it will soon get the “Aw, Snap” error, and then I have to reboot.

  • Pat Campbell

    Have not received emails for a couple of days, which was odd. Tried sending one to myself and to another hotmail account. They seemed to go OK but I did not receive them and when I looked in Sent mail they weren’t there either. Has Stephen Hawking taken them into a Black Hole?

  • Denise Walis

    cannot send emails on outlook today. I can receive but not send

  • Linda Lakey

    noticed lost all except last few hours of email arriving 3/14/18. tried the recover email and some screen popped up showing 300 emails and thought maybe if left overnight it would retrieve. 3/15/18 and it only shows the first email arrived last night about 9 pm PST.
    again-important emails from inbox lost! I have hotmail address if that makes any difference.

  • Chris Lloyd

    Absolutely frustrating.Can’t get work done. Continual problems -not allowing me to read or send emails. A dialogue box pops up about “a long running script” and renders account unusable.
    Logging out out,cancelling or stopping helps nought.

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    • Dellie

      Yes i am having the same issue as MS. What are the steps needed to fix this problem?

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  • Piotr Fraczek

    no hotmail sync

  • Uncle Leroy

    Three days I have not been able to get into my email. It gets to the “loading email” page and the load bar just sits there and does nothing. Three days. And this has been happening more and more often. It does this at least once a month now since the “updates”. It seems that before the updates, this never happened.

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    • Dempls

      when will hotmail be up and running??

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    • Kellen Lawler

      Why don’t you answer a question on this thread.??? Good grief.

  • Nadine Waple

    I receive but cannot send emails very frustrating and no one seems to be able to give some decent advise…….

  • Gail

    Hotmail and ONLY Hotmail has become incredibly slow. What is particularly bad is trying to compose an email or reply to one. I type a few letters or a sentence and then wait, wait, wait for the letters to appear. This is so frustrating since I use it for most of my business dealings.

  • Suzanne L. Pisano

    Really, what the heck is going on? Outlook/hotmail keeps freezing up, can’t open mail, navigation is slow.

  • BookMDanno

    Hotmail giving me password problems, so won’t open. THis seems to be happening regularly. What’s up?

  • v76

    Hotmail down for me in Australia… same as Jean Hillis below, will not open after entering username and pw and get this error…
    server error in ‘/pm’ application

    The resource cannot be found……

  • Jean Hillis

    Hotmail account will not open after I enter my email and password.

  • Ignaas Robbe

    in Belgium, Outlook / Hotmail does not work on my laptop, very frustrating

  • Nona_Sonohara

    I’m also having problems. US, west coast here. The outlook website won’t even pull up, and this is making me a little nervous because I’m connecting with people via email about a possible job prospect.

  • Sandy Fields

    Not only is Hotmail unavailable on laptop (keeps asking for all kinds of info & refers to an old email address that i used to use several years ago). I say I don’t have it any more. Also says I can keep using email while new contact is updated which will take 30 days, yet Hotmail won’t open. Stuck in a loop. However, works fine on phone. Additionally, more than one attempt to research this problem has resulted in Google switching to Russian language & sites have re-directed to Russian porn sites. This a bigger problem going on. All important correspondence will be using land lines & United States Postal service. At least that correspondence is protected from wire taps & illegal search & seizure that way. No underlying terms & conditions to interfere. Been healthcare won’t accept computer records. Must be faxed. (Land lines are secure). Just saying….time to only use internet as a toy. IPS keep playing games. Pretty obvious to us blind lab rats.

  • Peter Phillips

    Hotmail works fine on my pc, but not my phone.

    • Econigs

      me too- keeps asking me to edit my account settings but when I do it tells me my password or address is incorrect. It is not.

  • Ben Strong

    Worst website on the internet..slow, erratic and stops responding!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Emy Campbell-Boross

    I’m in Spain, and using Google Chrome, NOT Firefox, which Microsoft is blaming for the problem. A couple of new messages came on my phone this morning, but disappeared after a few seconds. Nothing on my PC…

  • Emy Campbell-Boross

    Hotmail /Outlook down – AGAIN??? I’ve been having problems with this, on-and-off, for several months now. What’s going on?

    • BookMDanno

      Same here…suddenly more frequently. Oh yeah, the wave of the future…

  • Tony Knight

    Hotmail account dead since about last Friday – that’s five days. I’m in the UK.

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    • LLOYD1900

      Is MICROSOFT monitoring all of these issues we are having across the whole world? Are they all asleep???
      Does anyone know what is really going on at MICROSOFT?
      Why don’t they issue a general across MESSAGE across the whole wide world about the problems they are having, and what we have to put up with.

      Are you listening…MICROSOFT? Are you reading all about the problems listed here???
      Please…get a grip, and let us know exactly what the problem is with windows 10…and OUTLOOK MAIL
      Never like this on Windows 8

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  • Shane John Backx

    I’m in Queensland Australia. Been offline since Wednesday

  • Shane John Backx

    I’m in Queensland Australia and Outlook has been off for 3 days. Whats going on Microsoft, No explanation, no solution.

  • Eamonn O Donnell

    Im in australia
    Outlook will not open on my laptop

  • Holiday

    After window 10 update outlook/hotmail i can login to old mail, but no sync for new mail on all my devices, when going to fix settings, it will not load, keeps circling with blank page. in Bali.

  • Just Abel

    The outlook/hotmail login page is not displaying. It just keeps loading and loading

  • De Nihilo Nihilum

    Serious problem with Outlook, it just keeps loading.

  • Beth Jackson

    UK. Yesterday 12th Feb my iPhone was asking for my outlook password, today it cannot access the server and the outlook webpage won’t even load on my macbook.

  • I can’t even open the Outlook page

    • Eamonn O Donnell

      Where are u?

  • I can’t even open the Outlook page

  • Jo Ko

    Same issue with hotmail. I am in Chile

  • Kath Butcher

    Same problem as others are reporting. It will not load, keeps circling. I am in USA in the state of Oregon

  • Graeme Torrance

    hotmail has been creating my mailbox for approximately an hour, just tells me “almost there”

  • Suz Friemann

    I can login in but then Hotmail keeps reloading over and over, so I am unable to check any emails. I live in Canada.

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  • Marie Hellcat

    same problems, i can open hotmail, but I can’t open my emails, it keeps loading ans loading ….

  • Ying Wang

    Same here, hotmail keeps loading but I can’t open any email. tried on mobile as well, same problem.

  • Draft Nisanuj Lavanakul

    I’m living in Thailand.
    Hotmail/outlook e-mail keep reloading ” Opening your mailbox ”
    for hours already.
    I cleared cache and cookies and changed web browser >> didn’t help
    Now I can check mail only on smart phone.

  • JJXKing

    I started having issues with loading my hotmail emails. It keeps loading emails, but I can’t open the emails. So frustrating. I need to work, check emails and reply to them. I have deadlines to meet.

  • Christy Ann Martine

    Outlook/Hotmail has been automatically reloading for two days. I can’t check my email. I cleared the cache and cookies and it didn’t help. Hope this is fixed soon so I don’t have to switch everything to gmail.

  • Connie Sprenger

    My inbox keeps reloading, lost some emails 1 was a gift!!!! Won’t let me put emails in trAsh !!! What am I suppose to do ??????? Why is happening???

  • Adam Genesis

    I can log-in to Outlook/Live at home, but not at work (worked last week).

  • Amy Lanset

    Does anyone read this?

  • kmur

    hotmail sucks wtf. wont load anything for me, just big white screen. for about a week now.. i use a MacBook pro

  • johnplatinumgoss

    I made a comment earlier about me thinking it was because of my anti-establishment views I was not able to get the hyperlinks to work. I added that we can’t all be anti-establishment. Can we? It disappeared! Hmm!

  • Amy Lanset

    I saw the suggested fix for broken hyperlinks which was to open the email in a new window. This does work, but it is Very. Annoying. Really. Will microsoft imagine a way to fix this?

  • Amy Lanset

    Hyperlinks are broken; when I click on links, it takes me back to my incoming mail screen. Also, I can’t view
    all of the text in an email thread. Clicking to view the full text of a
    message – either one that I wrote, or another person in the thread sent,
    just takes me back to the main page of my email.
    If I go to SENT mail, the same thing happens

    • Joy McReynolds Bradford

      I’m glad to hear I’m not the only one with this problem. I keep having to refresh in order to click on links and actually get them.

    • johnplatinumgoss

      Me too. I thought it was because of my politics. But we can’t all be anti-establishment. Can we?

    • Bev Iris

      Been having this same issue for a few weeks! I thought it was a problem with my computer, but when I checked my email on a different computer the same thing happened. I got sent back to the inbox screen.

  • Harmony Mercedes

    I have the same problem.

  • Donna

    Thank you for that tip. I have been having the same problem.

  • Donna

    Me too . Do you use Firefox?

  • Jay

    When I click on a link in an email, I am taken back to the e-mail list page rather than to the link’s intended location. Very annoying. I contacted hotmail, but I have not heard back.

    • Kathy Koch

      I’m having the same issue for a few weeks now! very frustrating.

    • Donna

      Yes ,me too for the last few days .Like you said ,its very annoying. Do you use Firefox?

    • Harmony Mercedes

      I have the exact same issue. I’m guessing it’s related to their latest “upgrade” (where you see the beta testing button). Every time they roll out new changes, the system gets full of bugs. Really annoying.

  • Louise Sanderson

    Everytime i visit the page regardless of what i try and do it just says error in 2 different browsers

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  • Christine S

    I keep getting the sign on page even though I’ve checked the box for “Keep Signed In”. So far, the rest of the operations are okay.

  • Pamela Bice

    If they insist that I change my password format – I’m going to dump this – I’m cranky at them changing things again.

  • blubal42

    Every time when I open an email and I left click on a link in the email it reverts back to my email list!

    • Susan Vandyke

      I am having the same problem. Jan 28-29 so far.

      • ruralrelay

        So am I and so is another person in my household on a different computer. It’s very annoying!

    • J.J. Lynch

      Same here. it’s driving me nuts!

    • Jay

      Same here, for the last three or four days.

    • Donna

      And me.

    • Joy McReynolds Bradford

      Me too.

  • Pamela Bice

    i cannot sign in – I know my password is right. I can sign in on my computer but not my new phone. It is insisting on a stupidly long and messy password on the phone, but accepts my password on the computer.

    • Jason

      I have same problem

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  • Oliver

    Hyperlinks in emails don’t work; can’t write a new email; the whole thing is “off.” When I started my computer this morning, Firefox had disappeared. I downloaded it again, and it’s working, but now all these problems with Outlook.

  • Kigathi Wamuturi

    I can’t login my Hotmail account since yesterday evening. I have tried renewing my password. option on is not sending a verification code to my number… when I use option two I cant remember some details hence I can login. Please not Microsoft cell phone backs everything… I can see any of my contacts, photos and any text sent… whats going on will this be resolved?

  • Vicky Hamilton

    Its incredibly slow or doesn’t send e mails at all. I also suspect Im not receiving any either as my inbox hasn’t had any e mails sine early this morning. Outlook is an epic fail

  • Chitra Mehta

    I am not able to sign in to my hotmail account despite password changes…. Can c my outlook account info sometimes but mailbox not opening

    • Kigathi Wamuturi

      me too since yesterday..

  • Lau Ra

    Have not received any email for 12 days, I do receive junk mail but inbox is down, in know from mails that should have arrived and they didn’t

  • Lau Ra

    I can log in but do not receive any new mails, and I should have cause I’ve sent myself one from another account and it didn’t arrive… Junk mail folder receives mails but not the inbox, since January 10th and I’m freaking out

  • Sarah Grey

    I can’t log in to my hotmail but I’m not getting all my emails , I haven’t for the past 3 days and I have some missing important emails

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  • Dewayne Buttrey

    I can access my hotmail from my phone but not my computer inbox starts to load but stalls out

    • Cindy Neustaedter

      same here…I can get it on my phone, but not my computer

      • Dewayne Buttrey

        trip to office depot and $15 later im going try resetting your network

  • Cindy Neustaedter

    It would be nice if someone could give us some answers as to what’s going on with outlook….this is ridiculous

  • Jon Page

    I cannot log into my Windows 10 account as it is linked to my hotmail account and every time I try to change the password it says there is an error, it has even logged me out on the iphone outlook app.

  • Katherine Rowena Sharp

    Not been able to access e-mail going on 3 weeks now! What is going on? I have emailed messages with NO response!

  • Blandine Lamaison

    outlook down

  • Metina Rachmatika

    I can’t even have the page to sign in on my Hotmail account. It keeps on saying “Something Went Wrong.” Please help, I need to open my emails received on this very account, thanks in advance!

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    • sobieskirocks

      so when will it be fixed?

  • Sylvain Allard

    Can’t access Hotmail, neither from iPhone or Mac, down since 10 hours.

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  • valleydweller

    MADDENING – got email to my iPhone but not my desktop! Wish they’d fix the buggy stuff.

  • Judy

    My outlook freezes up and I have to reboot it!

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  • Christine Muir

    cant use via Safari but chrome ok

  • tudbury x

    Ive been unable to reply to emails since december, everytime i click reply it keeps telling me its loading messages but nothing happens. If ive got the persons email address i gave to open a completely new email which is a complete pain

  • Andy Salt

    Outlook will not load on my laptop but works on my tablet. This started on the afternoon of 10 Jan 2018 and is still the same. My e-mail is head2toe@hotmail.com

  • Papi Chuloo

    My mail hasn’t refreshed since 9/1/2018. I can’t open my mail on any browser. What’s going on..?

  • Gina Marks

    I can see my list of emails but when I click on one to open it, the page just goes blank. This has been since yesterday evening. Any suggestions please?

  • John Stephens

    outlook/Live will not load

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  • Daniella Katarina Edwards

    My email address has not worked since December! I can send emails from it but I can’t receive any emails! It just gets pinged back to the sender. I’ve tried asking outlook for help by raising a ticket but they have to email you for more info so that’s totally useless. I used another account to do this and explained the issue but they never bothered to get back to me. I’ve missed out on job offers because of this and just want it fixed!

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  • Steve

    Can not access hotmail on kindle HD fire since mid December, keeps saying password is wrong for both hotmail( my primary email) and outlook, but outlook email work fine on my Nokia/Microsoft phone ,but hotmail password is wrong. Microsoft tech support useless. Not received email since 14 th Dec. Can’t reset password because can’t get hotmail emails and mob no registered to this account is no longer in use. Had this hotmail account for yrs and is still y primary email account.

  • Barend

    Hotmail sync error on phone since January 2018

  • David Wood

    I CANNOT LOG ON WITH MY EMAIL ACCOUNT

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  • Fakhar Ahmad

    I can’t access my hotmail mail box after signin i have no access in my mail box plz provide solution thanx

  • jensfaith

    This has been going on for at least 2 weeks. Northeast PA. Ridiculous. I eventually get into my Outlook mailbox, but sometimes it takes hours, and multiple attempts. Why do I have to keep signing in anyway? This is my home computer.

  • Alisha Breithaupt

    I have not been able to get into my hotmail mailbox in over a week. I am in Idaho, USA

  • Simon Gauthier

    Can’t access my hotmail mailbox. Canada

  • Cindy Escover

    I cant access my hotmail account. What will i do? Thanks

    • Manuel Busuttil

      Same problem here in Malta. I opened New Incognito Window and opened it from there with no problems.

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    • Cindy Escover

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  • Frank Marshall

    UK
    I’ve never had this problem with hotmail/outlook on Chrome before and have been running Chrome on windows ever since Microsoft stopped support of IE on my previous WinXP PC (and I’ll never go back to using their browser as a matter of ‘pay-back’ principle).
    This particular problem has arisen on my beloved Chromebook as, unfortunately, I can’t access my usual desktop PC, at the moment, to see if that has the same problem. Any help would be appreciated as this has been going on for a few days.

  • Paulpablo

    I have problems with Outlook email. I am receiving some, but for 2 days, I cannot send any replies or new emails. My account is an old UK one (hotmail.com), but I’m based in Spain.

  • Karen Maybin

    I cannot see new emails or send emails! Error message says password incorrect

  • vezeho

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  • Rob Zemen

    I can again sending new emails. Thank you!
    Fixed for me!

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  • Karen Gordon

    Problems with hotmail/outlook mail on chromebook starting yesterday..can not forward mails or download files..

  • Michelle A Church

    Okay, so… spoke to someone from Outlook Support. Here is what I was told (and this did work for me):

    Currently, we have been receiving reports about the same issue as yours. People are having problems when creating a new email and based on the reports that I’ve been receiving, most of them are using Google Chrome browser to view their emails.

    May I ask, are you using Google Chrome browser? If yes, do you happen to have an Adblocker extension in your Google Chrome? Because this is the main reason why this is happening.

    If you don’t mind, please try to update the Adblocker extension in your Google Chrome browser.

    Here’s how:
    1. Launch Google Chrome browser.
    2. Click the 3 dotted icon on the upper right part of Chrome browser (*side note-it’s the dots one on top of the other)
    3. Select “More tools” and choose “Extensions”.
    4. Look for Adblock then click “Options”.
    5. Go to Filter Lists tab and click “Update now”.
    6. This should do the trick.

    After updating the Adblock, relaunch the Chrome browser and sign in to outlook and try to compose a new email to see the result.

    (*I didn’t have to relaunch and sign it. It worked immediately for me. If anyone is still having trouble, I hope this helps.)

  • John McDonald

    No luck with Beta for me in finding recent drafts that I can find on tablet and mobile. Seems I can send new emails again. What a crock

    • johnn_o

      Have you searched your Deleted folder for the drafts?

      • John McDonald

        Thanks yes I did that with no luck. I managed to send on draft that shows on tablet to myself in Hotmail and that appeared in my Inbox up so could complete my task. All a bit strange.

  • John McDonald

    cheers johnn. I was just about to search the good & bad of this Beta option. God I wish MS or Google would cop on and give some international feedback on an issue that must be frustrating to thousands.

  • kimberly

    Mine also doesn’t work. Blank page. Just as many of you have stated. Started yesterday, the 25th. I live in Washington State, USA. Let us hope Chrome gets this handled soon! In the meantime, Happy New year everyone. 🙂

  • johnn_o

    Yes, try the beta, and play with the settings for a while and it doesn’t look too bad. It’s got more space for sure. Important to play with all the silly settings though to keep it looking simple. At least it works.

  • John McDonald

    Problems sending email in Australia this morning as well. Just blank page . Still seem to be receiving emails but cant reply or bring up new page to send. Is this a Chrome issue?

  • luuuuke

    they want u to use ‘beta’ version (whatever the kcuf that means)….and it works…………Its a forceful conversion…….

    • Rob Zemen

      Yeah the beta version work. But looks so weird. I not like to much.

  • Rich

    Can’t reply or write new emails in hotmail with Chrome on a Mac. On my Windows window inside of Mac I can.

  • Rich

    Can’t reply or send new emails in hotmail with Chrome.

  • Shelly Irwin

    Cannot send, forward or reply to emails. When I click “new” to compose new email I get a blank box. This problem occurs with the Chrome browser, however works with Microsoft Edge browser? Problem started Dec, 25, 2017

    • Johan de Boer

      same here…..Firefox OK, Chrome blank pages when you want to reply to an email, but it is put in concepts immedeately….?

    • Laurie Longo

      same here!!!!! I have just spent three hours trying to fix this to no avail!

  • Gustavo Fonseca

    I can’t read and send new emails

  • cckrad

    yea mine isn’t working either can’t type new emails….

  • Lucy

    I get a blank page when I try to write a new email with chrome/outlook since Christmas day!!!
    Is there any fix to this????namaste.

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    • Rob Zemen

      Still NOT WORK!

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  • Lynne

    Cant type new emails – why oh why did they have to mess about with it.

  • Rob Zemen

    Same here. I can’t type new emails. It’s so annoying…

  • Rob Zemen

    Same here. I can’t type new emails. It’s so annoying…
    Pls fix this.

  • Laura Zimbleman

    Same here. Blank screen when when clicking on New or trying to forward. Did get one message come through.

    • johnn_o

      Yep, I have no problem getting mail. I reloaded Chrome, re-did all settings, deleted old cookies..all to no avail. It works fine in Explorer. I probably should just have waited until Chrome/Microsoft fix it.

      • Laurie Longo

        Me, too – I did all of it… nothing worked.

  • johnn_o

    I have same problem. I can’t compose new emails nor reply in web based Outlook, when using Chrome. However, I logged in on Explorer and it works fine. Looks like a Chrome/Outlook problem. Started a few hours ago.

    • Russell

      Thank you johnn_o for your help. Looks like it is a Chrome/Outlook problem. Just switched to Safari and all is ok. Thank you again.

  • johnn_o

    I have same problem. I can’t compose new emails nor reply in web based Outlook, when using Chrome. However, I logged in on Explorer and it works fine. Looks like a Chrome/Outlook problem. Started a few hours ago.

  • Michelle A Church

    I can’t type new emails, either. I also get a blank page when I click on “New” and it’s been like this all day. (Dec 25, 2017)

  • Zakk Wild

    LOL Hotmail Support just keeps saying “get help.” We’re askin for it, but you’re probably gonna tell me to go help myself.

    • Laurie Longo

      Hotmail sent me an email with some suggestions and instructions to reply if they didn’t work… Um, duh?

  • Brian Bassett

    25 Dec, 2017, 7 pm PST. – Can’t type new email, reply, forward anything. When I click on “New” I get a blank page and cannot play the curser.

  • Debi Toschlog Brim

    Cannot send, forward or reply to emails. When I click “new” (for a new email), I get a blank box where the email response box normally would be. Only became a problem today (12-25-17). Have been receiving emails ok today.

    • Russell

      Have the same problem. Last email i sent was early this-morning 26-12-2017 and haven’t been able to since. I’m still receiving emails, last one was 16mins ago.

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    • luuuuke

      what’s the solution ??? can compose an email cause there’s no ‘text’ area to type…..

  • BARRY ASHWORTH

    i cannot forward emails and have noticed junk mail at an all time low not that thats a bad thing but maybe it just cant get through

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  • Becki

    I am unable to send or revived emails today. Keep getting an error message

  • Becki

    I am unable to send and receive emails today.

  • Jason Russell

    I haven’t gotten any new emails since Dec 13th. I can log in just fine, but the only place I have new messages is in my junk mail. And it’s all things I marked to go into junk. I log in through the website and not through an app. Why is the site not working?

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  • Faye Broughton

    Frustrated. Even here!!! Ive written my frustratiin and it disappeared. Outlook gives the option of giving your details Yes/No…but No doesnt work.
    My hotmail freezes when I try to rrply to emails. I save them to my drafts but still cant send them.

  • Faye Broughton

    Hotmail freezes when I try to reply. Have saved replies into draft but cant send them. Have uninstalled but cant teinstall hotmail. Frustrated frustrated. I dont want to put all my details into outliok. It hives the options Yes/ No…but no doesn’t work. Help please

  • Michael Garlick

    I use outlook.com as a connected account to my primary email with Virgin Media, and for about a month I have not been able to send or forward emails using outlook.com. My outlook.com account states ‘update failed’ but does not give me a date as to when and I am not able to do anything about it.

  • Dilip Gupta

    The sign in page appears, I put my mail id, but when I type the password, it says – There was an issue looking up your account- and then it does not open up. This is going on since last two days.
    On my mobile I am getting mails but not on my desktop or any other computer.
    Can someone tell me what is going on?
    Please help me in this regard

  • Diane Redington

    Have been unable to get any emails from either outlook or hotmail accounts downloaded to my computer; Outlook 2010 says to upgrade outlook connector, have done so multiple times and downloaded/reinstalled multiple times with no change. Being in NZ, I’m not keen on making a long distance call for help.

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  • Jill Zucker

    Just a pale blue page of nothing

  • Ethan Chua

    I can sign in but I cant receive or send any email from my IOS 11.2….

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  • Bob Dean

    SINCE DEC. 9TH I CAN’T OPEN ANY OF MY MAIL ON OUTLOOK. I RECEIVE MAIL O.K. BUT OUTLOOK SEEMS TO BE FROZEN UP SO NOTHING CAN BE DONE.

  • Bill

    I am using Hotmail and all of a sudden I can’t move emails to a folder that I created a while ago. Yesterday I had no problem

  • Jorge Wynno

    I can login to Hotmail on my Android, but not on my laptop. I get to login to Micrososft but from there on…nada. I don’t know what these guys are doing at Microsoft, but Outlook/Hotmail/Windows Live getting progressively worse for more than a year now. I actually had to switch my emails to an other email server.

  • Dr Imayavaramban M

    I have been using MSN Hotmail free service since 2006. Many thanks for their service to the globe. After 2015, I realized that the problem and change in MSN Hotmail free service. It deleted my old all emails without my consent while recovering my password and demanded payment to retrieve my old emails. I am now unable to login to my account, almost 15 days completed, the issue is still alive. Once again many thanks for your free service. Sincerely, M. Imay.

  • Gerry Alexander

    I can sign in but cant open any of my emails

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  • Mike Holmes

    Using Dell notebook with latest Windows 10 and latest Firefox, outlook.live.com won’t start, just get a constant ‘busy / loading’ icon. Only just started doing this in the last few hours. Location UK.

  • mld

    I haven’t been able to get on my email for 3 days. This is very frustrating!!

  • natalie

    My hot mail account freezes as soon as I get into account. I can not do anything in the inbox, sending messages etc.. Having problems with it the past week, especially with it lagging. I’m thinking of going with another email provider. This is ridiculous..

  • Dulce Silva

    Please can somebody clarify whether the login problems are still ongoing as I am not able to acess to my hotmail account. Thank you

    • connie

      I’ve been having the same problem .. First started by not being able to access ‘Messenger’. Apparently there have been problems since Hotmail changed to Outlook. My problems began with ‘messenger’ now my Hotmail a/c. Facebook seems to be the only one working …. but for how long? Will Microsoft be able to put things right soon!!! It is important for me to have access to my emails!

  • Sally

    Outlook constantly reloading and lagging….driving me mad.

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  • Andrei Filipescu

    I have issues with accessing Hotmail Inbox from the PC but it works on my phone. Strange

    There are always problems when migrating user accounts 🙁

  • Sojourner

    “There was an issue with looking up your account. Tap Next to try again.” What is this now?

  • DDragon

    Anyone know how to bypass this microsoft authenticator thing that i havent got set up as its asking me to authenticate with that to access my live account now.

  • Bonnie Whigham Kasik

    Running soooo slow in Chrome!

  • Barbara

    Hi I don’t receive any email since yesterday afternoon on my phone

  • Barbara Calligaris

    Hi I don’t receive any email since yesterday afternoon on my phone.

  • Barbara Calligaris

    Hi I don’t receive ans email since yesterday afternoon

  • Grass Hopper

    It’s all about control. Biggest companies most propbalby have agreements with Goverments to spy. I’m changing as I’m sick of Bill Gates and Microsoft making changes without notification, they screwed everything up when they took away @live.com email without notice, I couldn’t get access to my email, important email too, grrrr. For safe secure and reliable email I just checked out these, I know where I’m going for my email provider from now on. It’s just a pain changing all my subscriptions and account emails with other websites and services. https://www.techjunkie.com/most-secure-email-providers/

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  • Lesley

    I too have been trying to log into my hotmail… have enterd outlook, hotmail and anything that resembles… seems it works perfectly if I do it through Microsoft platform Internet Explorer…but not through google chrome which I have been using forever! Perhaps this is Microsoft playing with us to stop using google and start using IE??!!! GRRRRR this is very frustrating and enough to leave the outlook/hotmail if this continues…

  • Amos Wandera

    please I cant use my email atwooki@live.com , it can login for 2 days now!

  • Cecilia Candán

    Hello! I´ve been trying all day to open my Hotmail account and this is what I got
    cId: EFE569981DAB44ED912EFDE2E203778C
    app: Mail
    st: 500
    reqid: null
    wsver: null
    efe: null
    ebe: null
    et: ServerError
    esrc: BootStrings
    err: null
    estack: null
    ts: 30/11/2017 2:26:38
    Is it going to get better soon?

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  • Margot A. Radulovic

    Hello! I am unable to open outlook home page, I type https://outlook.com and it redirects me to https://outlook.live.com/owa/ which opens a blank page and cannot do anything….

  • Rod Ferdinands

    I was switched to Outlook (without warning) and now cannot access my Hotmail account. I have forgotten my password, which makes matters worse. Is there anyway I can get back to a saner, more stable system, instead of this constant jockeying by Hotmail/Outlook to change everything every few months/years? Seems as if the admin has to constantly make changes just to keep themselves in work. If it ain’t broke, let it be.

  • Troy

    I can’t log in to ANY of my Microsoft services, including XBOX because my hotmail email isn’t recognized! I’m not even given the option to “find” my email. What gives??

  • I can’t get past the ‘choose premium’ or ‘sign in’ blurb page on my MacBook. This is at 7am GMT on 25th November 2017

  • Suzy Bochi

    Can’t send Hotmails any longer on Iphone. I’m directed to settings to verify password. Without result.

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  • Marcelo

    i still can’t authenticate

  • Barbara holliman

    I can’t sign in to my hotmail account. Does Not recognise the pass word. I know its right. When I go to change password the page is unresponsive. When I try to access my account on my phone the password loads too many letters and wont let me change it there either. Really annoying as i need to respond to someone

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  • Brenda Siegman

    Here too. I can’t log into my email account at all. It is so frustrating when you really need to check it but can’t

  • Evie

    I constantly get the prompt “There was an issue looking up your account. Tap Next to try again.” whenever I try and log into my Hotmail (outlook) account. it works fine on my phone and on the computer at work, but won’t work on my home laptop. I have deleted my browser history, changed the compatibility view for outlook and reset my internet settings. I am a basic computer user and just don’t understand all the ‘tech speak’ to resolve this. can anyone help.

  • Denni Turp

    Me too. Slow, keeps freezing and then totally locked.

  • Bobbi Hatfield

    Grrr! I am having so many issues with this change. Slow, slow, slow. Will not recognize many of my contacts from the contacts list. Just doesn’t seem to want to work. Wish they would have gotten all of the bugs out BEFORE the forced switch over. Shame on them.

  • Ailsa O’Brien

    can’t get into my Hotmail e-mails at all now after a really slow for a couple of days what do I do to get into them

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  • NgTurbo

    Major issues with Hotmail right now. Anyone else having problems today?

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  • Judith Lugg

    SO SLOW & SLOWING EVERYTHING ELSE DOWN TOO = last 2/3 weeks it is really awful and I am just about fed up entirely with it. Think I am going to go to may be gmail

    • gary

      I’m thinking the same thing—–very slow, often very delayed keyboard response but only on hotmail/outlook. Simply can’t rely on it. Been really bad for the past 2-3 weeks. Have tried everything to improve it—no luck. All other sites and email accounts are working fine.

      very dissappointing

  • H0RSELIPS1 .

    This morning when I tried to sign into Hotmail, it wouldn’t accept my password. I know I was using the correct password as I had changed it only a week ago and wrote it down. I kept trying, but it absolutely would not accept the old one and I had to make a new one. There was no explanation at all from Hotmail about this.

  • Weasey

    I’m also having issues with very sluggish response and lock ups today (11/18/2017) with Outlook. Another family member is as well in a different city. ‘Hope it’s fixed soon.

  • Weasey

    I’m experiencing same sluggish and lock up issues as described below with Outlook. Nov 18, 2017. Talked with a family member and they too see the issue today. Really bad. Hope fixed soon!

  • Rara Lala

    Hello everybody,

    i have tried a way that may solve your problem as it solved my issue with opening/loading the mail

    please note that this may not work with you, depends on your luck, but it has worked for me :D.

    1- Go to http://www.hotmail.com
    2- Put your mail details
    3- wait until hotmail opens/loads
    4- choose email that you want to open and let it load.
    5- while loading the mail, go to your phone and open the mail from it
    6- go to the same mail you’v chosen to open in step (4) and open it again.
    ” it means you’r trying to open the same mail but from different devices (pc+phone)
    7- now check your mail in PC.
    8- hopefully it opens

    i have tried this way and it worked for me.

    wanted to share it seeking for helping you guys, if it didn’t work, then we have tried atleast a way until hotmail staff could fix this problem.

    Regards.

  • barbara miller

    Have not been able to get my Hotmail for 2 days now, but still can on my phone!! hope it is fixed soon, thank you..hard to read long emails on such a small device for these old eyes….

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  • evonne

    I’m seriously considering switching to gmail as the last few days have been sluggish…then I get a screen -SNAP…there seems to be a problem…reload or something to that extent. It is application related as no other programs are encountering this issue. C’mon Microsoft…let’s acknowledge the problem and get it fixed

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    • gum tree

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  • John Crovelli

    The past several days Hot Mail is extremely slow (sluggish) in painting screens and performing transactions … delayed responses. It’s not my internet connection .. but rather it seems application related. ANYONE else seeing this problem?

    • Judith Lugg

      Yes, same here – in fact it’s getting worse – can’t move items to other folders, screen taking minutes to load instead of seconds. It is not my Internet connection as that is working well with everything else

  • Judith Lugg

    Hotmail has been generally awful for about last TWO weeks – VERY slow loading all pages, seems to slow down everything else, won’t allow movement between folders… I could go on.
    All-in-all a load of rubbish

  • Jackie O’Meara

    Cannot sign in to my email account. I even changed my password but still can’t sign in on my pc, yet I remain logged in on my phone. Any suggestions please?

  • shelley tilley

    My hotmail page is odd, nothing like it usually looks, very confusing………I can send new mail, but it’s very confusing as nothing is in it’s usual place!!!!!

  • Mike Leahy

    Blank page when I try to log in!!!!!

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    • Anon

      Fix it.

    • gum tree

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  • Elaine Ward

    Unable to send/receive emails. Trying to run a business in these circumstances is impossible. Please provide an update on when this issue will be resolved.

  • Rosie Woodham

    Cant open any emails, send any or delete anything from deleted box. Only thing I can do is delete messages. 3 days of continuing problems. Ridicilous.

  • keefer3

    msn.com page loads then seems to redirect to;

    This page is not available right now
    This can sometimes happen if you have internet connectivity problems or are running software/plugins that affect your internet traffic.

    Click here to try this page again, or visit: http://www.msn.com
    Ref 1: 62532186-6ff0-4612-85da-90fab01e0757 Ref 2: 000000 Ref 3: Sun, 12 Nov 2017 04:06:54 GMT

  • Jasper Ville Mendoza Miguel

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  • Tracie

    I am unable to login on Windows 10, new login in screen today after entering my credentials message states password is incorrect. Mail functions on ipad and iPhone however.

  • Andrew Mckie

    the problems seem to be confined to hotmail.com, msn.com and live.co.uk emails, all the ‘non microsoft’ emails seem to be working fine. Maybe microshit is dumping their free email ‘customers’. I actually pay for my msn.com email so I feel a bit angry at this lack of customer care.

  • Tony B

    I cannot get into my Hotmail emails. This has gone on for 5 or 6 days. Just comes up with message

    ‘There was an issue looking up your account. Tap Next to try again.’

    When I do this it goes back to the message again. I have tried everything; will open a Goggle account and get emails rerouted there.

  • Ted

    Beta version seems to work, but Contacts is still empty.

  • John Kirk

    I am unable to create or open MSN Outlook Calendar appointments. It just displays a blank page.

  • Jane Aperau Bob

    Can’t send, reply nor forward emails. Contacts aren’t vaild too

  • Cornelis Tromp

    I can’t send emails, or get contacts in “to” line either. Or even get contacts to load.

  • Ed

    Horrible hotmail. I cannot read email as it appears blank but can open and read junk folder. No problems reading emails on smartphone.

  • Alan Levenson

    Can not get E.mails. It list my E-mails but when I click on to read the E-mails nothing comes up.

  • Judith Fowler

    I can’t send emails, or get contacts in “to” line either. Or even get contacts to load.

  • Julie Fredericks

    Can’t send emails and can’t put contact in “to” line.

    • Shirley Tate

      Outlook won’t let me “reply” to an email. Can’t enter on the “to” line contacts don’t come up what is going on I hate this !!!!!!!

  • Michele G

    I can’t generate new email messages or reply to those already in my inbox. Anyone know what’s going on?

  • Vikki Smith

    can’t read or send emails. Contacts no longer show up

    • Steven Uman

      the only way I can reply is to create a new message. you should be able to read your messages I am using windows ten ehh

  • smeagele

    Yeap cant view some emails or get any attachments…

  • NgTurbo

    Anyone else having problems with Hotmail right now? Getting lots of reports that service is unavailable.

    • Ellen Mark

      Yes I am having problems with Hotmail. What is the problem

    • Larry Behrens

      Yep…same problems…can’t open contacts, can’t reply to incoming emails. Assume they know about it and will fix the problem.

  • Paul Ejo

    We’re having trouble getting to your mailbox right now. Please refresh the page or try again later.
    X-ClientId: 2E554C993E9D4C738D90C3D8BD5038B2
    request-id b6e4bafb-e180-418a-930c-acc067ab7777
    X-OWA-Error Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
    X-OWA-Version 15.20.197.16
    X-FEServer HE1PR0501CA0034
    X-BEServer HE1PR0902MB2041
    Date:07/11/2017 18:44:13
    InnerException: Microsoft.Mapi.MapiExceptionNetworkError

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  • Colonia Lynn

    New emails appear but cannot open them or navigate the site – including “help”. this started last night (11/5) and continues today.

  • Chris F

    Hotmail states “Check Settings” and then asks for me to login, but when I do it says my password or email are incorrect…UUGH. I just opened a new email with Hotmail because my original email (that I’ve used for 5 yrs) has not updated for 10 days

  • Hayley Lynch

    It went down last night and although emails appear to be trickling in this morning emails i know i should have been sent in the downtime are are missing ! Will I ever get them I am wondering or they gone forever ?

  • Peter Jonker

    Outlook doesn’t synchronize my two hotmail accounts anymore for days (maybe weeks).
    There is no way to re-enter (or change) the password, which makes it even more SHIT. What an arrogant and customer HATING organization is this.

    By the way on my other PC I have Thunderbird and this one works like a Ferrari, also for hotmail accounts. And it is for free !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Andrew Smith

    Unable to log in to Outlook for 4 days. Can’t get passed log in box.

  • Monica

    I am in Australia and it won’t log me into my hotmail through outlook. It says the site might be temporarily down or it may have moved permanently to a new address?! WTF I have important work related e-mails to check

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  • DianB

    My emails have been sticking in my outbox regularly, all day today. Despite starting in safe mode it still is an issue. This is having a significant impact on my business. What are we meant to do??

  • DianB

    I didn’t realise outlook was part of hotmail. My e mails have been blocked in my outbox regularly today. Starting in safe mode doesnt even help!! What are we meant to do, this is having a significant impact on my business

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  • lynne whitbread

    Won’t attach anything or send. Always asking me to sign in again but used to open straight away…sick of it..

  • lynne whitbread

    nothing will attach and keeps telling me to sign in again then works without signing in…sick of it..

  • Zoe

    I’m in Australia and can’t access my hotmail account this is frustrating

  • Nicole Loranger

    October 26, a friend said my account is sending her weird email. I tried to change the password and it won’t send me a reset from another email account.

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  • Superboink

    i’m in uae and can’t open our email. why oh why? until when is this outage?

  • marwa

    what the f is wrong with hotmail these days???? i have some very important emails i have to send for my work and my email is not even openings……soooooooooooooooooooooooooo frustrating

  • dlbvet

    Can’t send messages. Get a notice that “smtp” server is offline and I need to check account-preferences-SSL????? WTH is this? And how do I fix this? AAGHHHH

  • Stuart Soares

    The hotmail account is not working on my Outlook, though it is working on the webmail service. My other corporate account e-mail is working fine on my outlook. Also the hotmail account is working fine on my android cell phone… Can you plase fix it?

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  • Ine

    I’m having trouble to login since october 21st until today! Last week as wel a couple of times. Sometimes I can go to the ‘login’-page, type in my e-mail and password and then the screen turns white. Sometimes the website just doesn’t open. Quite annoying, since I use this mail for work.

  • RicanBabeNY68

    Every since Hotmail became Outlook, it has not been the same! When you click to open an email, a separate pop-up box comes up, and you have to click the “x” on that pop-up to get rid of. It never used to be that way! Even hovering over an email, it would go and open it without even selecting or clicking on it! Not going to call some hot-line number to only get someone from India or the Philippines, not wasting my time on the language barrier here! Sick and tired of not getting an American speaking customer service rep either whenever you call for help!

  • Lynne Strickland

    MSN outlook email has not worked for 2 days!!! I must have email to do my work!!! Please repair asap!!! thanks

  • Gabe

    After entering my login information, Outlook will not load. Eventually I get a message that “This site can’t be reached.” This started happening two days ago. Luckily, I was able to set a rule to forward all of Hotmail emails to my gmail account. I hope someone is working on this.

  • wilson

    have not had access to hotmail/outlook all week october 15 – current. tried using chrome, ms edge, internet explorer. i get message DNS not found; other times i get webpage not found.

  • Dorothee Leipnitz

    Unable to use Outlook Live Account. Since 2 days does not load properly. Always get’s stucked. Cannot find any information about problems.

  • Melissa

    My phone logged me out of one of my hotmail accountshave two). I tried reentering the password with no luck. I then reset the password…twice. Each time I try to enter the new password, it says incorrect. Any idea if this is a temporary glitch?

  • Melissa

    I have 2 hotmail accounts. One account says that the password is incorrect and my phone has logged me out and says to re-enter/confirm account name and password. I’ve tried entering the correct password and then reset it twice. Both times the new password is not accepted and says incorrect. Any idea if it is going to come back up or what else I can do?

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine
    —————————————————–.

    • wilson

      scam. called and stated i had a problem. “technician” made some stuff up about what is wrong. wanted me to pay $499.99 at first, then went down to $399.99 to fix problem. glad i got your ip address. discuss your ignorance in person.

  • Jad

    Canot get mail the mail server “jad……….”not responding. Verify that you have entered the correct account info in mail settings.

    WHAT CAN I DO ?

  • Carol Whitby

    My hotmail account keeps saying it cant connect to server. How do i sort this?

  • Wasfi

    Hello everyone. My e-mail used to take ages to load as well. I fixed it just now by manually entering my ISP’s proxy address and port. Hope this helps u guys.

  • Norma Loft

    Can receive but not send emails on iPhone or iPad. This happened yesterday evening.

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine
    —————————————————————————-

  • Paul Wilke

    I am not receiving and cannot send e mails, please assist.

  • Joe Gallagher

    I have not been able to access my Hotmail account for the past 24 hours. Can you please sort this asap as I am losing business ?

  • Colin Hammerton

    Every day for the last 5 days when trying to open my emails, I have had a message, sign in to hotmail account, when I try to sign in my password is wrong. I then reset and everything is fine for 24 hours then same thing happens. What is going on? It also happens on my Microsoft account and my sons XBox one. It’s driving me mad. Any help would be appreciated.

  • Harvey Clegg

    Not able to open my Outlook e-mails Oct 11th 11.15. Sort asap please!

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine
    ——————————————————————————————

    • Riaz

      Hi Guys, Whats the story with logging into Hotmail????

  • Jane McKenzie

    Not able to receive emails since 11.23 UK time via Outlook/ Hotmail Account.

  • Lesley Provan

    hotmail hasn’t been working since 8th oct on computer. no info from hotmail re problems , what a pain!

  • Lesley Provan

    my hotmail hasnt been working since sunday 8th october on my computer.- no info provided by hotmail- poor service and what a pain!
    lesley

  • Lesley Provan

    hotmail not working since sunday 8th october. No info provided by hotmail. what a pain!

  • T.J. Smola

    Yup mine isn’t working either. Worked yesterday now it says it might be hacked i find it hard to believe what a hassel.

    • Tina Cavaleri

      try using google chrome. i have a mac and have always used safari but someone on another post recommended using chrome and they were right. it works fine but if i go back to safari, the same problems occur.

  • Oasiscouchdancemonitor

    My hotmail is working now

  • Hotmail Support+1-800-585-2494

    Down Now – CaIl Now

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine
    —————————————–

  • Tracey

    Seems like a view page only. I can’t open emails, compose new emails, change settings or log out?

  • Ana from Guatemala

    The inbox page opens but every time I try to open an email, the login reloads. I have tried Chrome and Explorer on my PC. In my phone it is fine…

  • Mark B

    Slow loading, finally got in and now the pages refreshes every 2 seconds.

  • Susie Booth

    Hopefully it will be fixed soon

  • Maylan Lamhut Studart

    I second Truth for life, website keeps refreshing not allowing me to read emails or click on anything because the website is constantly refreshing for the last 40 minutes

  • Jill

    I have the same problem it keeps cycling and can’t see the email. https://outlook.live.com/owa/#authRedirect=true

  • Truth for life

    Not working. Keeps cycling and unable to read emails

    • dick

      same issue with this piece of crap email! the agents you try to speak with are in India or the Philippines and are dumb as %^&**

    • Eric Evinczik

      It does the same thing with my girlfriend’s account.

    • cransbot

      Having the same problem

  • klk

    I can log into Outlook, but every time I try to open an email, the login reloads. I have tried Chrome and Firefox on my PC and iPad. What is going on?

  • Carole

    Outlook doesn’t work for me either.

  • I need to click 4 times just to initiate log in. Then that idiotic progress take forever to load. What crap. I know it’s free but come on!

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine
    ——————————–

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine@

  • ivy ivy ivy

    sad ! i cant sign in my hotmail ! why ? even i click so many times forgot password !its not work !

  • Vincent Rohan

    India, Hotmail unable to sign in 🙁 do something

  • Irishman

    R. Ireland I have problems too with hotmail sending emails it does not matter if you try to fix the problem it will go back to the same problem again i am done with hotmail

  • Ben Strong

    Out of all my email sites..Outlook.live is the worst ( Yahoo #2 ) on all my pc’s. Outlook.live is slow,erratic and stops responding.. They do this ( most likely )to get you go to their paid Premium service.. A sleaze way of doing business.
    They also let spam invade your email by using your user name..so they can’t be blocked!!!!!

  • Tania Décrevel

    France, hotmail down. Really annoying as I need it to work ! Don’t work on my phone neither

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine..

  • Craig Bourdon

    i cant get into my email account at all am getting pissed right of with the circles im going in im in italy aND NEED IT BIG TIME AS I HAVE NO PHONE AND AM USING A ACER LAPTOP !!!! SOMEBODY PLEEEEEASE HELP ME TA

  • Londa Esadze

    Hotmail outlook is not working in my computer, however, it looks fine in android

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine.

  • Bbdeir

    Same issue here can’t receive emails last 24 hours neither send both

  • Chrissy Edwards-Da Costa

    I can receive e-mails on my iPhone 6 Plus but cannot send. It says my e-mail address was rejected by the server. I have checked and my servers are correct and so is my e-mail address

    • miker

      Did you update your iPhone to IOS 11? If so there was an issue with Outlook. A new IOS 11.1 update has been released to fix it. Hope that helps.

      • Chrissy Edwards-Da Costa

        I just did the update, same message, thanks for responding though

        • miker

          Sometimes it’s worth doing a restart or full reset on the phone to fully implement an update. Maybe worth a try.

  • Margaret

    No Hotmail since 26th lunch time

  • Margaret

    Can’t connect to Hotmail down since yesterday 26th at noon .REALLY ANNOYING

  • Monica Riano Palmieri

    they should re-direct emails to the alternative account while down

  • Monica Riano Palmieri

    I haven’t been able to connect to my Hotmail account today. London 11:46

  • Donovan

    For some reason my Outlook account logged me out and I got a notification saying my email stuff was out of date. Then I tried to log back in saying that someone else might be using it. I went through the authentication process, but I’m honestly not sure what is going on.

  • Marilyn Talbert

    Oregon, down all day, can’t log in

  • Polly Hutchinson

    I can’t connect to server on hotmail so frustrating

  • Lynda Cripps

    Can’t get into Outlook for emaiks

  • Deb Schneider

    The service just keeps telling me the server is disconnected. Although I noticed that it finally sent the mail I was trying to send. But I’ve been having these issues for about three days now. Very annoying.

  • john gilbert

    can open inbox only. other boxes will not open . cannot open any emails.

  • Terri Bruno

    Hotmail.com = Can’t receive my emails ONLY BLANK WHITE SCREEN Can’t send new emails

  • Shawn L.

    Central SD. All I get is a blank screen when I go to Hotmail to sign in. Plz fix since this is my business email

  • Pam

    I can get into hotmail, however while viewing and deleting messages, it freezes and crashes.

  • Pam

    I get on hotmail, however in between views and deleting, hotmail freezes and crashes.

  • Lilian Volschenk

    “Sorry for the interruption, just want to make sure it is you”. When I click “OK”, the message just keeps appearing. Does this mean Hotmail server is down?

  • Kay T

    Sent 5 emails today none have been received and no bounceback!!

  • Don S.

    When I click sign on, all I get is a blank screen on my tablet. Haven’t been able to get into my account since last week.

  • Frank Barton

    no Hotmail, California.

  • Crystal Lynch

    Hotmail had a problem a few days ago with sending emails out and they said it was fixed. This morning 9-23-2017 it is happening again..please review!

  • Iwan Wilaga

    In Hungary, my outlook account is down since monday at least. Desktop fail at all browsers. On phone(s) all works. I wonder.. how many people are affected? And will it be fixed this month, this year?..

    • Andre

      you are not alone, I have the login problem to my hotmail since Monday too , and from BBC , it seems that UK and Europe are affected with same problem…..I am signing as a guest as whenever I put my password, it cannot take it

  • Fred Rowe

    No Hotmail for me (Canada) today…don’t know when it started.

  • KH

    I’m in Singapore and my hotmail account has been down since Monday, what’s going on? It doesn’t sync to any of my Apple devices and it’s now stating when I attempt to login online, that my account doesn’t even exist??

  • Lana Shostak

    In Australia, cannot login to my Hotmail account

  • Joanne

    No hotmail for 24 hours. What’s going on and when will it be back?

  • Pam Pam

    Yep still down since Tuesday ,page is blank but I managed to link the account into my live mail win 10 account which I had to set up when installed win 10 so now receive my Hotmail emails through that ,So you can do this with any other email account you have import them .It also added all my Files from the page

  • Stephanie Dyonisius

    Hi, my outlook is down. Keep getting a verification message. I’m unable to log in

    • shirleycolee

      Exact same problem. But works on iPhone and tablet.

  • Hotmail Support+1-800-585-2494

    Hotmail HeIpIine

  • Andrew Shepherd

    In Portugal. Can’t get into Hotmail at all on computer. Phone is fine.

  • FedUp

    yes, down again – sigh!

    • shirleycolee

      Me too.

  • Gordon Jardine

    Hotmail woking on ipad and phone but not home computer. nothing happens when selecting outlook on google search

    • shirleycolee

      Me too. Same thing. Very frustrating. Windows 8 HP Envy computer. No and then it will work.

  • Christopher Grosvenor

    I’ve had no emails since 12.04 on the 20/09/17. Don’t know why.

  • Christopher Grosvenor

    Not received any emails since 4 minutes past 12 oo the 20/09/17 why?

  • Hotmail Support+1-800-585-2494

    How to get Hotmail

  • amalia

    same problem on monday sept. 18 then partly fixed and today tuesday 19 i have no access at all so this is now getting frustrating

  • Elie

    Aaaah, it’s back! 🙂

  • Krystina Kellingley

    My email has been down all day – nothing into my inbox and this is a work account so I’m big time worried. Can we please have some info!!

  • Lisa Hammond

    how much longerrrrrrrrrrrrrrrrrrrrrr

  • Astrid

    First time ever in 15 yrs: no receiving or sending mail mails all day – any solution some time very soon?

  • Cristina Coego

    I have not received an email since 02.30 am and cannot send emails. They stay in my draft folder. Italy. I agree that the LEAST microsoft could do is admit that there is multi country problem and advise everyone that they can STOP looking for the problem.. it’s MICROSOFT ( i have been rebooting my pc, updating my browser.. changed my password….!)

  • Ananya Gnali

    Do you have problems with the Hotmail (Outlook) login on Monday September 18, 2017? If there’s a global outage, or issues local to USA, UK, and other countries then they will be revealed within status updates below ????????
    WHAT update status below?????? There are no updates below.

  • giovanni miglio

    A disaster in Italy…from past morning messages are apparently correctly sent, but never received. No trace of them on server. I use hotmail for job reasons and I’m really repented of my choice… Giovanni

  • Jo Hudson

    I have had no emails nor have any I have sent been delivered since 08.53 UK time this morning. I’m on holiday and need to keep in touch!

  • Moses VB

    Hotmail Not working in Sierra Leone, West Africa.
    Since this morning 7:00 GMT up till now can’t send nor receive.

    This is really frustrating, my main personal email not working for the rest of the day….? Too bad.

  • Moses VB

    Not working in Sierra Leone, West Africa.
    Since this morning 7:00 GMT up till now can’t send nor receive.

    This is really frustrating, my main personal email not working for the rest of the day….? Too bad.

  • Amjad elayyan

    since 10 hours I could not send or receive any letter

  • Ivana Paleček

    I cannot send or receive all day.
    Croatia

  • Amjad elayyan

    No send or receive since 10 hours !

  • Khalid Baloch

    Can’t receive mails since Monday morning, another day is coming but problem stil exist.

  • Sara Marzal Llobet

    It’s not working in Barcelona since 10:04 a.m. Unable to send or receive any e-mail. Very frustrating.

  • Luis Acuña

    I can’t either send or receive all day ! What’s going on ? This is my main personal email

  • John Hartshorne

    This is the same for me in the North East.

  • John Hartshorne

    I can receive, but all sent emails end up in the draft folder and cant be retrieved or edited to resent.

  • Kim Holm Nielsen

    Not working in DK since 10:30

    • spirild2

      Same here in Norway

  • Denise

    I haven’t been able to send or receive emails since 11.50 today! Very frustrating, when will it be fixed please?

  • Denise

    Unable to send or receive emails since 11.50 today! When will this be fixed?

  • rm__l

    Ei ole toiminut. Kun lähetän viestin, menee vain luonnoskansioon. Hopi hopi hoitakaapa tämä nyt kuntoon. Not able to send messages they go to “luonnokset” not “lähetetyt = sent messages”

    r. rm_l/Finland

  • Pembroke

    Hasn’t really worked well for me since the beta testing started. they seem more interested in testing that on us than maintaining a working service.

  • Keiu Meesak

    Haven’t received any e-mails and also couldn’t send any since 9 am in Estonia. I really hope that the e-mails will arrive with delay at least, my flight confirmation is stuck somewhere in there.

  • marco valle

    Doesn’t work in Italy too…since this morning at 10.20 a.m. when is expected to be fixed?

  • Manu

    Not working in Albania also.

  • Lorenzo Nardocci

    not working in Norway today since 10 AM. Not send or receive…How long should we wait to have it fixed??

    • Sterkemeninger

      Faen så frustrerende, ikke funket i hele dag grrrrrr

  • joanne philps

    Can’t send or receive and to top it off gmail was down for a while as well!

  • Eleni Cladaki

    Not working in Athens-Greece

  • Rebekka Solheim

    Not working in Bergen, Norway…

  • Lisa Hammond

    I had an email sitting in my draft folder all afternoon which has now been sent, hours and hours too late, but still can’t receive :/

    • Brad Wyngaard

      not working in SA either. last emails in at 10h26 this morning, it is now 21h08! Also had an email that sat in draft folder for hours and finally sent at 17h02, but still no incoming. Brad, South Africa

  • Flavia Avitto

    Microsoft wake up!
    Unbelievable!!!

  • Michael Franzkowiak

    Not working in Camberley,SE England all day – 19th Sept 2017

    • Valeria Tabaton

      nor in Streatham/London, Celtenham, Italy 🙁

  • Suzanne Fedderholdt

    Same here. London. Sent messages go to drafts.

  • Ezequiel Zamora

    Unable to receive or send mail in the Dominican Republic

  • Panayiotis Wayne

    Still cant send any emails (goes to drafts)

    Cyprus

  • Liri Krasniqi

    Not working in Oslo, Norway

  • David Pegg

    Yep – still not receiving mail – 11 hours now in Spain. No word from MSN either…… terrible.

  • Norman Butler

    Spent the whole day so far trying to figure out the problem! Had no incoming or outgoing mail since 9am this morning in UK!! Just happened to come across this site on google now and found out it seems to be worldwide! Pathetic Microsoft! You could have at least posted something letting people know there is a problem!!!! Best I fire up my gmail account again! Looks like you can’t rely on MSoft!! Will we lose mails sent to us today?

  • Anni Laine

    Same here in Germany. Still not working …

  • Clara

    No emails since yesterday 4pm! Belgium

  • Wendy

    yes, same for me .. .no Hotmail all day … ;(

  • Arnout

    Nothing in Spain since this morning

  • Arnout

    Nothing in southern Spain from 11
    Hopeless and of course NO info

  • Jess S

    Havent been able to send or receive emails on hotmail since 9.30 this morning

  • Ulya Mammadova

    not working in Russia!! When will it work?? WTF??!!

  • Elia Colombo

    can’t download mails in Italy

  • no name

    Aaaand Turkey tooo.

  • Carol Overs

    Shropshire down!

  • Alessandra Spiteri

    check in draft folder.

  • Jessica Cherian

    Cant send or download mails since 11am in Sweden

  • Jacqi Moulds

    might be in your drafts folder!

  • Jacqi Moulds

    same problem in scotland. nothing being sent or delivered!! desperate is not the word! and no word from microsoft regarding how long this will last for! Since 8am this morning and it is now 6.40pm!!!!!!!!!!! soon be 12 hours.

  • Jana Varimaa

    Not working in Estonia as well

  • Heimdallr

    Not receiving or sending out e-mails since 10 AM this morning. HELP!

  • Jonas

    Nothing all day in DK.

  • Alessandra Spiteri

    Not working in Malta 🙁

  • Marcel Edelkamp

    Same problem in the Netherlands. When I attempt to send an e-mail, it appears in the concepts folder and … isn’t sent at all. Also I can’t received e-mails using http://www.hotmail.com, Outlook, etc.

  • Amani Anwar Abdelghani

    I have the same problem
    I can not send ir recive any email.

  • Karline Wholas

    this is so annoying, why has the emails gone down and there is no explaination for it -England

  • dan

    not working since 12 am today 18 Sept . Israel

  • TS

    Still not working in Norway…

  • kucmasova

    The e-mail is down form 12:00 (noon) in Czech Republic

  • kucmasova

    It does not work i Czech Republic from 12:00

  • Marianne Hansen

    NOT Worning in Denmark since app 10 Thisted morning

  • Alexander

    Nothing into inbox since 07.39 in UK bizarrely one into Junk just now @17.12?

  • Alexander

    Yup no thing in or out since 07.39 this morning for inbox bizarrely junk has just received one at 17.12?

  • Sanja Sambolic

    Croatia- not working since this morning…

  • Milena Ushakova

    Not working since 10 am today – Russia

  • Hassan Azzam

    Not working here as well in Singapore…

  • Erik Christensen

    Cannot send or receive email

  • Jawad Saleemi

    Approximately, when will it get sorted?

  • Ursula O Reilly

    Not working in Dublin, Ireland all day

  • Jonas

    I can not send or recieve mail on hotmail account today!

  • Lisa Hammond

    COME
    ON
    MICROSOFT

  • Damir Ratkovic

    Not working in Croatia

  • Debbie Mabbutt

    Nothing since 9.30 this morning. 🙁

  • Dead since 8:30 GMT. Can someone say when emails sent will come in? #ASteppingStoneClub

  • Dioron

    Same BIGBIG problem from Hungary… 🙁

  • Harald-Arne Lauritsen

    Not working in Norway 🙁

  • Annie Marston

    No emails in or out since this morning. They just vanish. UK

    • Anthony de Richleau

      It has been a ball ache of a day trying to run a business with no email facility

  • Elie

    From France with love.. same problem in here

  • Desiree Atkinson

    WTF?

  • Desiree Atkinson

    e-mails

  • Desiree Atkinson

    incoming

  • Desiree Atkinson

    No

  • Alessandra

    Not working in us

  • allstage

    Cannot access at all… from Mauritius :/

  • Ann

    Not working in Watford either

  • Alfonso Martinisi

    Damn nothing working in Switzerland as well…

  • Muhammad Abid

    Not working in Pakistan as well

  • Jacqui

    Last hotmail email I got was yesterday , Glasgow Scotland

  • Muhammad Abid

    Not working in Pakistan

  • Ale

    Albania same problem 🙁

  • Jacqui

    The last time I got a hotmail email was yesterday, Glasgow Scotland

  • Nasser Chaqri

    Either in Germany not working this afternoon.

  • Larisa

    Belarus… Doesn’t work.. Impossible to send and get letters

  • Kelly Somerville

    uk since the morning i think 🙁

  • Riina Raja

    Not working in Estonia

  • Ivan

    In Bulgaria is down since 12:50

  • Ivan

    Since 12:35 in Bulgaria service is down too

  • Thang Luu

    Broken here in Oulu, Finland as well. Haven’t been able to send or receive any email from this morning

  • Vera Digner

    Same issue here in Germany. Can’t send any emails nor receive them since early in the morning…

  • Delicia Phillips

    Hotmail stopped working at 9 this morning in uk

  • oldhack
  • debbie lawson

    Not working in UAE, at all – hacked?

  • mella

    Not working in France since this morning.

  • Oleg Syrtchin

    Not working in Cyprus,global attack?

  • Anna

    Same thing in Sweden…

  • Nina Johansen

    Not working in Norway eigher:-(

  • tim

    same problem in london

  • Caterina Palantzi

    Same problem in Greece

  • Mervi Peltonen

    Not working in Finland for 5 and a half hours.

  • Oktet Pesnica

    Same problem in Slowenia

  • Oleg Syrtchin

    Not working yet,Microsoft What you do for this?

  • Gideon

    Hi, I’m in Israel and facing problems as well. I do not receive emails sent to me!

  • Lisa Hammond

    Feels like total isolation from the World, crazy times we live in now :/

  • kayley

    I am emailing but whatever I send disappears so all ive sent is lost…….anyone know how to get it back?

  • JR

    Same in Estonia

  • Alex Mylon

    I am pretty sure it was working just fine in the morning. But now I am in the middle of a very important business. Come on… I don’t even know if my email is sent or anything at all.

    • Maya

      Same here (Norway). My emails are not sent, but I found them in the “draft” folder.

  • GC

    At least they started to look int it…finally!

    https://portal.office.com/servicestatus

  • kayley

    im sending emails but once sent they are not in my sent file, now i have lost what I have sent……grrrrrrrrrrr. Anyone have any ideas if we an get it back?
    or how?

  • DarekPL

    The same problems in Poland.

  • GC

    Same here in UK. Can’t send nor receive since the morning!

  • Goetz Werner

    Has anyone got any suggestions on how to solve the problem?

  • Lisa Hammond

    me too 🙁

  • Lisa Hammond

    HOW LONG DOES IT NORMALLY TAKE TO GET BACK? ANYONE?

  • Lisa Hammond

    I’m In France and not sending or receiving emails 🙁

  • Sam

    In Holland, I have the same problem )o:
    It sucks.

  • Madelene Pettersson

    Not sending/receiving mail here in Denmark since 5-6 hours now.

  • Ammar

    Hotmail is down in Sweden

  • Anastasia Gavrilou

    Same situation in Greece. Neither receiving or sending since 10 am.

  • Ammar

    down in Sweden too !!!!

  • Oleg Syrtchin

    World collapse or WWR3?

  • Giorgia Bellotti

    In Italy not receiving and sending from this morning

  • Ahmed Zakzouk

    ksa too

  • Sharon Gilford

    Staffordshire Down!!!

  • Monia

    in Australia too

  • Dan O. Kiilerich

    Denmark Down :o(

  • Joe

    Same in Lebanon can’t semd/recieve

  • G Foley

    Down in England since 11.50am, receiving and sending

  • Rita Palliser

    The Hotmail server is up and down more time’s than a Prostitute’s Knickers.

    • Sam

      Doubt that :OD

  • Dimitrios Avramidis

    Down In Greece… just managed to receive an email to Outlook.com account but not to hotmail.com.
    Sending is not working for both

  • Christien Bart-Gittens

    Same problem here

  • Dave Hall

    Problem in Spain Coste del Sol cannot send hotmail or live emails 18 September 2017

  • Abhijit Nair

    Problem in Dubai. Cannot send or receive emails 🙁

  • Joanna Kin Lewis

    down in Poland since 10:30am. Nothing coming in or out.

  • Louise Green

    Down in England – No emails coming in. In the middle of moving house and waiting for important emails so not happy!

  • Linda

    Mine is also down since about 4 hours. (South Africa)

  • Brian O Donnell

    Chill people, it will be back…………….

    • Sam

      Probably…but when…?

  • Toni Arnott

    Down in England, cannot send or receive

  • Benjamin Beno

    Slovenia is alaso down, can’t send and receive nothing. Already 2 hours now.

  • bernard

    down in France too. I can connect, but I can’t send any email – all of them remain inside the draft ([brouillons]) folder.

  • renemaia

    Problem in Portugal. Cannot send or receive

  • Tamer Fahim

    Down in UAE
    I could not send any email

  • Richard

    Down in South Africa too

  • Mariana Carmo

    Hotmail down in Portugal, I can’t either send nor receive e-mails

  • Pat

    Hotmail not working says it is not connected?? What can I do?

  • Diego

    Down in Italy and Belgium

  • Terry

    Can receive email but can’t send email.

  • Dude

    Down in Ireland too.

  • aoife123

    Hotmail down in Northern Ireland

  • Lucy

    I can log into my account but cannot receive or send emails – London

  • Helen

    I can log in and receive emails, but I cannot Send. Harold Wood, Essex

  • Camilla Holm Hanssen

    Hotmail down, norway! I can log in But new Mail dont come in!

  • tracy

    hotmail down in London

    • Kerry

      Not working in Cambridge

  • ?

    Couldn’t log into Outlook . I tried setting up a new account (as was suggested on their page) but then ALL of my mail/history/folders etc were gone. This is a big problem. I did a system restore to try to undo the damage but even then it still won’t let me log on. I hate this service.

  • Graeme Clark

    Out of frustration I created a new account – if took a long time for the account to be created, I still could not sign into the new account. What is wrong here?

  • Nir Selamat

    No access to outlook/hotmail on my laptop for 3 days now. Tried different browsers, no difference. Good thing I can still access it on my phone, don’t know why.

  • First, about 4:15 p.m. Pacific time, at Outlook login page, would not accept my login. Error message said my account couldn’t be found. (MS database error? Server failure?) Efforts to access login page since resulted in error message. It would be helpful is MS would issue some information about what’s going on at its end.

  • outlook website is down!
    ————————-
    🙁
    Something went wrong
    We can’t get that information right now. Please try again later.

  • Shirish Ankul

    Outlook Helpline l866 279 5394
    Email Sign UP issue.
    password recovery
    Can’t send & Receive email.
    Email Recovery.

  • HowieJag

    Outlook/Hotmail cant create New email today Thurs Sept 14 2017

  • Michelle Johnson

    Can’t open my outlook account! Keep getting error message saying “this site can’t be reached.” This is really making me mad! I have important emails that I need and can not open…..SOB!

  • Jonathan

    I can’t use my hotmail accout to login to youtube/google, it just says that the email doesnt exist but I can login to it on outlook.com

  • Renee

    hotmail not updating on iphone sept 12, 2017

  • Jan Bardey

    Every time I try to view ny emails, Hotmail/Outlook crashes my PC. There are important things I need to deal with! This needs sorting asap.

  • Rhonda Donnelly

    where the fucking Christ is my hotmail acc, all my fucking emails are gone, some entity of a outlook has ruined my life ..omg I am so Pissed off !!

  • June Wilson

    For the last two days I have not been able to sign into my hotmail/outlook account. Is there a problem?

  • Linda Dabinett

    Lost the last 4 years of emails yesterday on my iPad and IPhone yesterday late afternoon. How do I restore please?

  • donna davies

    is there a problem with outlook im signed in but cant open my emails thanks

  • Cristina Custode

    I cant sign it, I receive a message telling my password is not the correct one, when I am writing it correctly. Since 2 months ago I had had to reset my password for 3 times at least, I am tired of it!!! Is there any way to fix this problem.

    • Rachel

      Me too!

  • shady

    why isn’t outlook not working, I cant put my details, it wont let me….

  • tom

    This has been a problem with Hotmail on and off over the years, hence why I switched to gmail as a back up. Its frustrating as its happening again. Bad Hotmail, bad boy.

  • Raymond Dalton

    I can sign into outlook but have problems accessing emails and also with signing out when using Google but no problem with Mozilla.

  • Simy Jose Hammer

    I am not receiving any mails in my MAILBOX since yesterday…. This is insane, because am waiting for my interview call.

  • Terri Ebsen-Petersen

    Not able to sign into Hotmail for 2 days…. What’s happening???

  • Christian

    Hotmail Login Forms does not work with Chrome. Fire Fox is ok

  • Anne Line KD

    I keep getting the message that the site for my hotmail can not be reached that it is temporarily down or have been moved…

  • aurelio costarella

    I’ve not received email on outlook for 2 days now.. can’t login in either. Have reset password and still no luck?? What’s happening? is it just me?

  • Brian Popazivanov

    I can neither send nor receive email, so essentially Hotmail is worthless.

  • Paula

    I can’t receive emails on Hotmail account since 8/28/2017……is there any hope this will soon be resolved….or has anybody figured it out?

  • Ms. Dinah

    Something went wrong 🙁 error repeatedly today.

  • Rasik Shah

    Can’t load login screen of hotmail

  • Susan Richards

    second day for me can’t log into my Hotmail account – keeps saying SITE CANNOT BE REACHED

  • Lisa

    August 30th, 2017 – I am not receiving any emails all day today. Looks like I can send out. But not receive. It’s weird, as my husbands email; hotmail as well; he is able to receive emails just fine.

  • Billie Henderson

    haven’t been able to get it to load for almost 10 days now

    • Raelyn

      Same here. It’s ridiculous. I’m located in Canada.

  • tanja

    Since two days e-mail sign in with Outloook not possible!!!

  • Cynde Dawn

    Hotmail/Outlook/Live-whatever sign in screen has been incompatible with Nortons auto-fill since mid-July. The current sign in fields don’t even move with the “enter” key, which is hard being disabled. As of today, once in email, it freezes with “live.com is not responding” and I can’t even sign out. Been like that for hours. Windows 7, Australia

  • jess
    • Diana

      same here.

  • livi

    My hotmail says the page doesn’t exsist any more after offering an upgrade ‘Beta’

  • C. Rediske

    Cannot send emails. Get message “The message can not be sent because your device isn’t connected to the internet. Try again when you regain connectivity. But I am able to use the internet. It works fine for other things!!!

  • r_petrie

    Ah…it’s not only Johnny Foreigner!
    Cleaned out a HP Stream of my granddaughters, putting it back to Factory Setting, and remember I had a Outlook account some time ago – went to my study to retrieve the password, and tried to sign in on Sunday night, without any joy, being told the password was ‘incorrect’. This is in Aberdeen, by the way.

  • Shrravan

    It has become too slow for the past few weeks and its worse today. Just can’t complete any operation fast. Its taking 10seconds to type just 1 character. Got tired of it

  • Shrravan

    It has become toooo slow to do anything on Outlook for past few weeks. Today its worse, as it takes 10 seconds to type one Alphabet. Just got tired of it

  • Jesse

    One of my logins at hotmail isn’t working, its domain is CA, but my other is working fine and is a COM domain

  • Catherine

    Having problems logging in France since the beginning of the month. Outlook constanly asks me to reivew all my personal data and does not recongize any of it so will not give me access. Very annoying as I need my email for work. How long is this problem going to last?

  • Mike Smith

    Contact to Outlook Helpline – l 8OO 585 2494
    Email sign up problem.
    Email password Recovery.
    outlook Not responding.
    outlook activation problem.
    Outlook 365 sign in.,

  • Chiscuiq

    When i try to log in, it gets stuck on the page where its finishing installing a couple of things.

  • Emily

    Says my password is incorrect but I haven’t changed it!!! And started saying this randomly not after I had logged out! Done it on iPad and iPhone!

  • Ruby Simms

    I can not log into my account it says (An error occurred when you tried to access your mailbox because a server with information about you and your mailbox couldn’t be found). Anyone else getting this by chance?

  • Yvonne

    CAN’T LOG OUT AND HOTMAIL HAS NOT MOVED AND CAN’T OPEN MY MAILS – NOTHING MOVES – WHAT’S THE MATTER?

  • Susan Deleo

    Can not load my mail! As soon as it starts to search it blips off and goes back to my desk top both on my phone and iPad. Did this a few days ago so I just reset but that’s not working now. Explanation and help please!

  • Mike Watson

    Contact to Outlook Helpline – l 8OO 585 2494
    Email sign up problem.
    Email password Recovery.
    outlook Not responding.
    outlook activation problem.
    Outlook 365 sign in.

  • Jim Sherman

    Hotmail doesn’t send emails out – USA midwest

  • Adrienne

    Not been working since the 14th August in Scotland????

  • Adrienne

    Not been working since the 14th August 17, in Scotland ??

  • Mălina Elena

    Xbox not logging in in Norway.

  • Lea Christina Opsahl

    Down in Norway! what to do??

  • Einar Størdal

    Hotmail don´t work in Norway (On PC, Chrome and Explorer 11, 20:13, 17 Aug 2017)

  • Jüri Truupõld

    Down again ! In Estonia.

  • Cher

    It’s down in the Pittsburgh PA area

  • Lara Douglis

    Outlook Helpline: +l8

  • ginakiana

    Hotmail don´t work in sweden, what to do?

  • Jens Fagerlund

    Not possible to access Hotmail in Sweden right now.

    • Viku

      Hotmail not working from New Delhi (India). Unable to get Hotmail login page.
      Whats happening?

  • Felipe Rodríguez

    Hotmail don´t work in Norway ( 17 Aug 2017)

  • Gata

    Microsoft Hotmail – Outlook don`t work in Sweden

  • Odin Ask

    Microsoft Hotmail – Outlook don`t work in Norway today

  • Odin Ask

    I can’t access my hotmail/outlook today at all.. Norway

    • Shen Shén

      same here!

  • Kylie Barnes

    I cant log in – the password is there, but the login box has vanished. Cant access anything without the “login button”. Please help.

  • Kazza

    Been unable to login to hotmail on my android phone for a couple of days now, says password on server has been changed. Can log in on my iPad perfectly well tho.
    ????

  • Kazza

    Been unable to log in to hotmail,on my android phone for a couple of days now, says password on server has changed. Still able to log in ok on iPad tho?

  • RV

    I ca,’t access ny sent mail in my android phone.
    Today I was sign out from skype without doing it myself and aldo I saw a lot of email in deleted mails, I think, mails that I haven’t written.
    Does anyone had a similar problem?

  • Anita Weiler

    I’m able to login to my Microsoft account and access everything except my email. OneDrive, OneNote etc. all work fine. But when I try to get into my email, it first shows a logging in progress bar, then tells me that the site can’t be reached.

    I’m in the Dominican Republic.

  • Misha Jones

    Contact to Outlook Helpline – l 8OO 585 2494
    Email sign up problem.
    Email password Recovery.
    outlook Not responding.
    outlook activation problem.
    Outlook 365 sign in.

  • Vera Naessens

    I can’t access my hotmail/outlook on my laptop today , It seems I’ve to create a microsoft account???

  • Gena

    I have not been able to sign into my Outlook accounts for the past 5 days. I have been with outlook from the moment they launched in the middle of the night. I started a few years ago. I have never had this issue. It keeps telling me my password is wrong and makes me change my password. I now get I attempted to many times and such as some listed below. Does anyone know how long this will be down? I even attempted to sign into my Microsoft.com account and could not log in;

  • Sam

    No access to emails ect since Thursday last week. I keep getting oops something went wrong, can’t log in. too many attempts etc…… Anyone know what the problem is?

  • nicksharky

    I can successfully login to Hotmail/Outlook, but I can’t read or get access to any e-mails.

  • Sarah

    Hi, All OK in the UK, until I returned to France yesterday. Accessing Outlook via my laptop with Windows is now proving impossible. All avenues to access my account via login.live.com fails with the message “This site can’t be reached”. I have no problem accessing it via my Apple devices. My husband has been having the same problem all week, likewise a neighbour. We all use Nordnet satellite as our ISP. Does the problem relate to Windows, to Outlook Live or to our ISP and their filters (I saw this was the issue on a historic issue like this)?

  • marion

    Hi
    Ive been having problems with Hotmail/outlook for weeks , driving me crazy, not responding cutting out cant type, I had problem also with blue boxes around things , told to get rid of narrator turned off bits off this and low and behold Hotmail seems back to normal and no blue lines!!! coincidence or what?

  • Hotmail Support+1-800-585-2494

    You can talk with live technician here.

  • BarbaraSue Waldrip

    My in box is blank. Nada. Nothing new today. I just have a stupid smiley face that says”You’re all done. Have a nice day.”. What?

  • Free Helpline

    Outlook Helpline +l (8OO) 585 2494

    Sign In Issue.
    Password Recovery.
    Can’t send & Receive Emails .
    Outlook Not Responding.
    Pop & imap Login Issue.

  • Gillian Wilshaw

    I have not been able to receive or send emails from my hotmail.co.uk account since Monday 7th August 2017
    It keeps saying email and password dont match so I have gone through the instructions whereby they send a code to an alternative email and it still doesnt work.

  • asmara

    For a week, all incoming email messages are deleted or removed in the Remove folder.

    Even when I log in via outlook.com, has nothing to do with the email client on the computer.

    I lost a lot of emails. Also, I need to enter a password every minute.

  • Djdat

    The ‘are you human’ captcha isn’t working. I cannot get into the inbox :s

  • Katie

    Cant send emails and can’t delete unwanted emaila

  • Nats Janey Clarke

    My hotmail keeps crashing … Page unresponsive …

  • Gary

    Sunday, Aug. 6th, 1:30pm PST Calif. time :
    NOTHING comes up for hotmail.com !!

  • John

    I cannot receive or send emails from my Hotmail account?

  • John

    I cannot receive or send messages in my Hotmail account

  • John

    Having issues logging into my hotmail account this morning 4th August 2017

  • alexandra

    i cant log in on all my accounts the user name broke down to only my first name and one of my accounts s linked to a different persons account

  • Denise

    I cannot log into my Hotmail account. It was fine earlier today but now I can’t get in.

  • Brian Bennett

    Log into outlook email and a dark cloud obliterates the login details, have to do it blind!

  • val

    I cannot open my hotmail account. Is there an outage?

  • Fred Park

    Cannot send any emails. States that it is trying to send and check back in a few minutes. I check back and now states that something went wrong. Very frustrating! Hope they fix this soon!

  • Sheryl cote

    Can’t send msgs – Aug 1, 2017???

  • Sheryl cote

    Aug 1, 2017 – haven’t been able to send msgs since first logging on this a.m.

  • Karen Pollitt

    when i click on outlook in msn it gives me the microsoft account login, after logging i to that it gives me my email account. it happens on all our emails. has been doing this for 4/5 days now. this is the only way i can get to my hotmail account via microsoft account

  • fred

    getting too many sessions message but not logged in….

  • fred

    Getting message re: too many active sessions when I try to log in but not signed in anywhere

  • John Schweger

    Cannot log in.

  • Keishla Rodriguez

    Trying to check my mail, it keeps loading and then it says “too many active sessions”. Very inconvenient when it’s your business emaik you can’t access!!

  • E.J. Williams

    I can not log in. Please fix it

  • karen edgecombe

    cant open my emails, error saying to many open accounts. Im the only one

  • karen edgecombe

    cant open email, error to many log ins on this account. im the only one.

  • Terry reamer

    When I send an email it goes into my drafts. I cannot send it from my drafts and it says it is not able to send it

  • jill

    unable to send group emails!!!!

  • jill

    unable to send group emails!!!!!

  • Jewels Ann

    Same for me! But I can access my hotmail on my phone through my data only-not wifi??? Guess I’ll just use gmail from now on!

  • Michael

    halfway through typing an email, hotmail informed me I had “timed out” and needed to refresh the page. Now it won’t accept the password that hasn’t changed in 10 years

  • Saddam Hussain

    My account is not opening.

  • Saddam Hussain

    My hotmail account not opening.what i will be do.

  • having login problem … account hacked or blocked
    Solution please?

  • Rain Smith

    Fix the issues please 😉

  • Claire Storace

    Logged into my account, but can’t reply or forward emails and an email sent to me was missing the attachment. This has been happening for the past 5 days.

  • amy

    “Your account or password is incorrect,” this only occurs on my computer. I’ve checked multiple times if my information and symbols are correct on both phone and laptop, THEY ARE, haven’t been able to successfully sign in for maybe a week now and I’m aggravated. WHO DO I CONTACT?

  • Eddie

    I have been unable to use Hotmail (Outlook) since Sunday 23rd July. When I try to log in, it hangs and gives the error message:
    This page isn’t working.
    outlook.live.com is currently unable to handle this request.
    HTTP ERROR 503
    Does anyone know what is going on?

  • Swedish Chef

    I’ve just realized I can only access my Hotmail account from my Outlook account.
    When I check my Hotmail from the Hotmail site, I can’t get past the settings page. I became aware of this around 3 days ago. My research led me to this site and I noticed all the other people having recent issues.
    When I access the Outlook mail site, I can see and respond to all of my Hotmail emails.
    It seems like they have us by the b_lls and don’t mind squeezing them.

  • Vincent Ming

    Unable to receive/send mail since a week ago

  • Ashleigh Doherty

    Can log on but reciving no new emails since July 13th…

  • Christine Demetroff

    Can’t log in July 22 2017 Why ???? My sister in Canada has no problems ,,

  • noy

    I can’t sign in to Hotmail. help me please…

  • Leslie Derrick

    Can’t login hotmail 21.jul.2017

  • Jordan

    Contact Hotmail Helpine – l8oo 585 2494
    Email login issue.
    password recovery issue.
    can;t send and receive emails .

  • Wooly

    21/07/2017.
    Yahoo & Outlook having issues today..currently in FR, others having same issues.

    • miker

      OK here in SP.

    • Sam Veal

      Was working fine in U.K. Yesterday, now in portugal and both my accounts saying incorrect password. I updated a password on one accountant ok earlier, now it won’t work and on other account I can’t receive a text code for the account, keeps saying there is an issue and try later.

  • Ana

    I have been trying to sing in almost everyday during July but what appears to me is a landing page offering me to upgrade my account, which I don´t want.
    The click button that offers to sign in from that landing page is not working either.
    I have everything in that account. I need to sign in!!!!

  • Ana

    I have tried to log in almost everyday during July but it has been impossible.
    What comes to my view is a landing page offering to upgrade my account, which I dont want.
    The sign in button that the landing page has, does not work.
    I have everything in that account!

  • Christopher James Morley

    I came on holidays to Europe from Australia and had all of my bookings on my email account and have not been able to log in despite having opened up a new account to get verification codes. I do not know how they can expect people to remember the email addresses of their contact as most normal people have them saved to their account. This is a major fuckup so thanks to Microsoft my two months in Europe is now in a mess.

  • Tiny

    Even this doesn’t work. Had all comments typed and they disappeared.
    iPad Keeps telling me to login to outlook. Said my password was incorrect. Reset password and still says incorrect. Did it three times and still no luck. iPad keeps telling me to login every three seconds so I can hardly do anything on my iPad. Uhggggg

  • Tiny

    Keeps asking me to log in to outlook. I use my password and tells me invalid so I set up a new one follow directions and attempt to login using new password and it tells me again it’s not the correct password. I changed my password three times and still won’t work. Auhhhhhh

  • Sylvia Shearer

    I haven’t gotten email to my hotmail account since the 8th of July. I guess I will be starting another email account through Google or Yahoo. It’s gonna be a pain since I have used the same account with hotmail for many years.. Ugh!

    • Mike

      Same here, only I haven’t gotten any since July 18. I will say that it is still working through the Outlook app on my phone though, so you might consider trying that to get you through until they get their stuff figured out. As for the web interface, I’m not getting anything and it looks like it has me on some sort of legacy version from 2006.

  • Micheal

    Contact Outlook Helpline l 8oo 585 24 94
    Email Account recovery Issue.
    Email Account Login Issue.
    Can’t send & Receive emails.

  • PAULO CESAR DA SILVA

    nao consigo acessar o meu email (cesarpaulo.455@live.com o meu tel. antigo 16994948509 e o atual 16992690274 pode me ajudar a resgatar o meu email ???

  • PAULO CESAR DA SILVA

    EU NAO CONSIGO ACESSAR A MINHA CONTA NO HOTMAI, POIS MUDEI O MEU TELEFONE E AS MENSAGENS NO CELULAR ANTIGO NAO TENHO ACESSO TEL. ATUAL 16992690274 ANTIGO 994948509

  • Ken Booth

    my Hotmail email has been frozen (locked up) going into day 5 today. unable to send, receive, delete or anything. no advertising. but I still see notices that email continues to come in. just can’t open, discard, answer or anything. is there anything to make me believe i’ll ever get it back here in Yuma, Arizona?

  • Beverley Albone

    I have Outlook email with three connected Virgin Media accounts. Have had no emails for four days. Outlook email is asking for the password to be input and saved for these three connected accounts. All good except two of the three of them won’t save. Clicking on the ‘Save’ button does nothing. I have deleted browsing history, passwords – everything that can be deleted has been deleted, but still no luck with two of the three accounts. I have no idea whether this is a Microsoft problem or a Virgin Media issue.

  • L Dennett

    Thank you!

    • Lauren

      omg why on earth would your trust that guy???? I HOPE YOU KNOW THAT IS A FAKE PERSON POSING AS A MICROS0FT EMPLOYEE??? You should ALWAYS g00gle telephone numbers BEFORE you try and callthem. the number posted by conartist “Michael” is NOT affiliated with outlook OR msn!! That number is posted ALLOVER the internet as being a FAKE scammer # that STEALS your email and passwords and tries to HIJACK your computer by remote access!!!!

  • L Dennett

    I can get my email on my phone, thank goodness, but can’t get anything on any computer from any browser. I hope this gets solved fast!

    • Sylvia Shearer

      I am also having this problem.

  • Micheal

    Contact Outlook Helpline +l(8oo) 585 2494
    Email Login Issue,
    Password Issue
    EMail send & receive problem

    • STOPtrickingINNOCENTpeople

      MICHAEL IN INDIA OR PAKISTAN,

      WHY ARE YOU PRETENDING TO WORK FOR OUTLOOK OR MSN AND TRYING TO TRICKING US GOOD HONEST PEOPLE???????????????????? ADMIN PLEASE DELETE AND BLOCK THIS SCAMMER LOWLIFE WHO IS POSTING A FAKE NUMBER! **********ATTENTION ALL GOOD PEOPLE POSTING ON THIS SITE******************************************* NEVER ,I REPEAT NEVER BELIEVE THESE IDIOTS OR CALL ANY NUMBERS THAT ARE POSTED ON HERE. THEY ARE TRYING TO STEAL YOUR EMAIL PASSWORD AND STEAL YOUR IDENTITY. ALWAYS——–ALWAYS GOOGLE TELEPHONE NUMBERS 1ST BEFORE CALLING!!!!

      “““““““`YOUR FAKE CONARTIST SCAM NUMBER HAS ZERO AFFILIATION WITH OUTLOOK OR MICROSOFT, YOUR # IS POSTED ALL OVER SITES AS BEING A PHONY MICROSOFT NUMBER THAT TRIES TO GET REMOTE ACCESS INTO OUR COMPUTERS““““““““““““““ YOU ARE SCUM OF THE EARTH, LOSERS!!!!!

    • michaelILie

      Fake “Microsoft Support” number. They want to get remote access into your computer, for an alleged security issue.

    • Truthful1

      Fake “Microsoft Support” number. They want to get remote access into your computer, for an alleged security issue.
      Never call any numbers that people on this page, this page ISNT even for Microsoft.
      Im contacting Microsft to let them know about your page. Allof my comments trying to help people to know Michael is not being honest are getting deleted by the admin. I have taken several recordings of this.

    • THanks4nada

      Thank you for lying to us. you are a hacker.

  • shishi

    I can’t log into my account either today. The website can’t even be reachable. I never had a chance to type my address.

  • Michelle Viola Maria Mattsson

    Help I cant log into my hotmail account and feel its been used by somrone else now..this has been since 5 days now back my account is not accsessable for me with my same password i had since like 15 years back now. I need my account

  • Asiya

    i am trying to log in, apparently, the account which i have been using does not exist any more,

  • tyty thompson

    I can’t even sign in to complain on the help site

  • Stella

    Wtf, does hotmail get off on these comments or discussion site they have. Seems to me gmail would be better since this site has way too much problems. I am going elsewhere this place has way too many issues

  • Mellington

    I contacted Hotmail support and surprisingly I’m the only one who has reported the issue to them! Rightly, they did advise if nobody notified them about experiencing problems, they would not be aware. I’ve now got a case number and hopefully be sorted in 24 hrs. I encourage all of you to get in touch with the support team should you still have issues in order they can further investigate.

    • Michelle Viola Maria Mattsson

      Whats their number cant find it!

      • LA

        how about just going to their actual site and scroll down to look for Contact Microsoft?
        Are you really willing to risk your info and get your email hijacked by calling a # someone posts to this site?

  • Mellington

    Still waiting for login.live.com! Then the page can’t be displayed. Frustrating particularly when I have important attachments to open. The image on my iphone is far too small to review large attachments.

  • Nadine Cornett

    I can login, can open mail, but none of my clicks are functioning. The menu bar at the top of my email list never displays the additional functions like “delete”. I can select an email by clicking in the box but cannot delete it. I can double block on an email in the list but it never opens.
    I can access OneDrive, but none of my clicks are functioning.

  • Mellington

    When I try to sign an error message displays “Webpage cannot be displayed”. Did contact support who advise I would need to pay £49 for them to offer their technical advice! What is going on!

  • Mellington

    I’m receiving a page “organise your world” with an option to sign in. When I click through error message displays “Webpage cannot be displayed”. Did contact support who advise I would need to pay £49 for them to offer their technical advice! What is going on!

  • Avinash Nag

    I am unable to open hotmail in any of the browser, after entering the password, it displays the message – cannot open the page, might be temporarily down or moved. This is really frustrating. I am able to login from my phone but not from my laptop. Is it possible to move all the mails to gmail or something else ?

  • Lisa Brigham

    I have not received any emails since July 3rd. I can’t send out any mail. I received a weird phone call that my Microsoft account is no longer in use, I thought it was a scam call.

  • Trumpet Friday

    Same here,what is wrong with their email.I had one account since many years,and i got the same message as you,contacted them,did not reolve,so had to close the account.And just 2 days back opened up,just to use Skype,and tried logging in.Did not accept,password.Then I thought I’ll use the password recovery thing…and just like my last hotmail email,showed a different 2 recovery emails,which i don’t have.HELP!

  • AngiH

    I logged into my hotmail account yesterday but today, my password is not recognised hence I am unable to log in – very frustrating !!!

  • Natalie

    My account says that I am signed in but I can’t progress from the login page, clicking my account icon just refreshes the page rather than letting me progress any further. Has anyone else had a similar issue?

  • James

    When I try to sign into Hotmail, I get the outlook “Organize your World” and when I try to sign in on that page, it jumps jumps back to same page !!!! Please help

  • James

    I keep getting the organize your world outlook page,,,, when I try to sign in, it jumps back to the same page ….. can anyone please help !

  • Cat Rogers

    I haven’t been able to access my msn.com email for a week now. My wife can’t either on her i-phone. After I type my password screen goes all white.

  • SupJ

    Anyone else receiving this error message: The webpage at https://outlook.live.com/owa/?bO=1 might be temporarily down or it may have moved permanently to a new web address.
    ERR_FAILED

  • SupJ

    The webpage at https://outlook.live.com/owa/?bO=1 might be temporarily down or it may have moved permanently to a new web address.
    ERR_FAILED ?

  • Ana

    I keep receiving this message:

    X-ClientId: F951909F4E7C42849548C15B1AD85D7E
    request-id: a25ae674-060b-4986-b02c-16e56b8af94c
    X-OWA-Error: Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException
    X-OWA-Version: 15.1.1220.15
    X-FEServer: CY1PR1101CA0041
    X-BEServer: CY4PR11MB1797
    Date: 30/06/2017 14:37:46

  • Mira Desai

    Unable to login. Ancient account, in existence since hotmail began.

    • Mian Khalid Qbe

      is it fixed now same here i cant sign in too

  • Terangi GP Lee

    It keeps telling me my password is incorrect and I changed it twice. On my LG Stylo phone

    • ABurton

      Same problem since yesterday! I’ve tried resetting password, answering questions on security, all not working!!!

  • Bob

    Outlook keeps saying it looks like another person is using my account.
    I get a new password and I still get the same message.
    Man this is bad I have a business to run and Outlook SUCKS!

  • Vikki Rainbow

    Apparently my server password has been changed – was working fine til half hour ago, and nothing is changed.
    It’s fine via the website, but won’t download to my phone.

  • Micheal

    Contact Microsoft Outlook Helpline – l8oo-585-2494

  • LoveUlongtime

    Is Hotmail/Outlook server down…. I cannot login into Hotmail account. I did update my email to Outlook ages ago. Have had this email since the stone age…. What is happening…??

  • Anand Kelshikar

    im not able to login my hotmail account, its showing me create the new account…..

  • Mia

    Cant login, frustrating af! Same password as always… keeps saying my password is wrong, and IT IS NOT!

  • Sandra

    I have been getting a sign in page or a create account page when I try to log on for the last month

  • Cindy Wolff

    can’t access, keeps telling me they want me to try again at a later time, still no access

  • Kathy Jameson

    Can’t access hotmail, keep getting “timed out” message. Are they eve attempting to fix these issues?

  • D

    Third day in a row. Spotty coverage two prior days. Unable to get the system to come up at all today. What is going on??

  • Ian Beaney

    Keeps saying my password is wrong

  • Gillian Patricia Lewis

    I’m in Peru with a new iphone cannot access any accounts..codes sent to email…wtf

  • LuvHime

    Having trouble with logging into hotmail or outlook? Please try alternatives to google chrome – i.e. Mozzilla or Explorer or Edge. I tried on explorer and logged in fine. Btw, i didn’t use google to search but used Bing.

  • gmmg

    couldnt log in to hotmail or outlook, but on the search bar there is a small shield with red x or something. click on it , box comes up saying allow cookies, check box . that fixed my log in probems

  • Ariane Gacionis

    I cannot log into my email, tried to see if I could recover but nothing is working.

  • Mel Bradshaw

    I cannot log into my Hotmail since yesterday

    • LuvHime

      try using alternatives to google chrome

  • SuzzaneB
  • Orlando Santos

    It’s impossible. A total nightmare. Last days, each time I open Hotmail I experienced after the first 2 or 3 actions a crazy mail. For exemple, I try to see the send mail and it opens the received mail, again and again !!

  • John Taylor

    My Hotmail account is none existant. I can log on and then Outlook will not load so I cant get into my email account. Rather a nuisance as I have left things today to sort out this evening and now I cant.

  • Sarah

    It is strange how it’s not possible to access hotmail via Google Chrome but works on Firefox. Chrome keeps showing “This site can’t be reached
    The web page at https://outlook.live.com/owa/ might be temporarily down or it may have moved permanently to a new web address.
    ERR_TUNNEL_CONNECTION_FAILED”
    This is not the first time that happens over the past months. I hope this will be fixed really soon.

  • angela

    Can’t login none of my accounts…

  • Mike Binkley

    Cannot login to hotmail. This followed a windows 10 update. I am tired of my computer being seized to make “improvements” and then taking days to get things working again.

  • Candy

    I can’t login into my PC using my hotmail profile rather I get logged in as a guest with no access to my files

  • Carlos

    My hotmail is so slow, its kinda lagging. i Just dunno what 2 do.

  • Urraca

    I can login, but then can’t open mails. Two days with this issue.

    • Sandy Gray

      the same here! i cant open mail, and i have concert tickets that need to be printed!! not happy at all!

      • Urraca

        If problem persists, you can try with Opera

  • Jon

    One of the biggest F-ups I’ve had to suffer through….bye bye Outlook!!!

  • mark

    cannot log in to hotmail, keeps trying to download the page but just blank with a blue box and a black box at the top

  • Kevin Pye

    Not been able to login to my emails on mobile for last 3 days but have been able to on my kindle but suddenly stopped yesterday. Nothing has been changed. Doubting my own password to log in

  • Daniel

    I haven’t been able to connect to my Hotmail account for a couple of days now… page won’t load or anything (https://outlook.live.com/owa/)…. São Paulo – Brazil

  • Mike Das Pimpi

    able to login, but the webpage freeze afterward unable to click on the mail.

  • Mark Beard

    I cannot sign in to my hotmail on any new device (iPad and via the browser). Each attempt the response that the account does not exist appears, however I have the account on my phone and am still receiving emails on that device.

  • Abdulrahman Khayat

    Can not loge in my outlook or hotmail account since june 8.017

  • Jane Scanlan

    Cannot attached pictures from my phone or computer on e-mails ! help
    Jane

  • Heathersmist

    Problem with iPad or site?
    Hotmail does not show content (blank white space) beyond heading info (on left side) on iPad only. Can see on iPhone. Is there a compatibility issue now with the IPad 2? My phone is a six.
    Literally just happened yesterday, up until then no issue other than the site constantly crashing (again iPad only).
    Thank you.

  • Jc Bold

    Cannot log into Outlook. Not funny, waiting for several emails.

  • Yvette Albrecht

    Hotmail inbox acts weirdly now. For instance, you are writing an email and suddenly what you are writing jumps to somewhere back in previous text.
    This Focussed and Other inboxes are pointless. i will decide which emails are more important than others. Sometimes, frequently, the top bar with actions such as “delete” “junk” “move” just disappears. Dont know how to make them return. And as for moving emails into folders, it has now become a 4 stage action. Outlook/hotmail is a mess!l

  • Claire

    Not able to read or access any email in hotmail on my iPad only. Does work on iPhone.

  • Joe Graziotti

    No getting MSN news site !!

  • Same Login Error, different day…

  • Deirdre

    Cannot access my emails. NOT HAPPY.

  • Deirdre

    Not able to access my email account. Asked to set up a separate account to get a code to fix this problem but the new email account is not getting the code so have NO access to any emails. NO, NO access to any emails. NOT HAPPY!!!

  • Mushahid Ishrat

    not getting the email on Hotmail

  • Still getting “Login Error” when attempting to login to the Outlook app on Galaxy S7. South Carolina, USA, 12:28 EDT.

  • C J

    It’s not quite 6-8-2017 where I’m at. I am unable to login to my Outlook/Skype acct. using either Chrome or Firefox. I tried several times earlier today, until I started getting the message I’ve tried to login too many times. Wrong password. NO, it’s not.
    I’ve also been having problems getting logged OUT, while I’m on the MS Community forums. It’s happened too many times.

  • This has been going on all week! What is the ETA for resolution?

  • Yep, still getting login error on GalaxyS7.

  • Sue Tym

    unable to login to Outlook on either Chrome or i.e today. It just comes up with …..connecting….. and page goes blank

  • Debbie A Paul

    down again today this is getting beyond a joke come on Microsoft get this sorted been going on far to long now

  • Why are all my postings in “Pending” status?? Please explain!

  • Have been unable to log in for several days on the galaxy s7 keep getting login error, check email & pswd & try again. On the S5, getting the constant pswd request & calendar entries don’t sync.

  • Barb Stanton McNinch

    This is ridiculous, no email for days! Can’t get to the website, tried to reset password and sent in their questions and answers for scrutiny …to make sure I am who I am…after 24 hours or more..no further response from them as to whether I will be “permitted” to change my password! WTF?

    • Debora Choi

      Same situation. I haven’t been able to login since yesterday. The error page for verification keeps appearing everytime I try to login, even after I verified my account multiple times. Also, I spent more than two hours talking to four people from microsoft from their contact us, trying to solve the problem and they kept asking me to repeat the same the steps to verify my account to unblock it. I had to repeat myself four times and with no solution. It was such a waste of my time.

    • barbara yarbrough

      yes it is rediculous, and no one can tell us how to fix it

  • Conejopato

    I cannot log in since two hours ago. Got this message:
    🙁
    something went wrong
    Sorry, we can’t get that information right now. Please try again later.
    Ref A: BAFA8B6F51754412837A51308CFD16A1 Ref B: FRAEDGE0419 Ref C: Tue Jun 6 12:29:01 2017 PST

  • MeinaClark

    Outlook was not able to login and get my solution at I.8OO.585.2494 live.

  • Outlook is a total PITAI I am sick and tired of having to key in SAME stuff I have already entered that I know COMPLETELY valid only to get a response that there is an error! Other app pswd screens at least allow the user display of the pswd but noooo, not Outlook!!

  • After update on 6-3, Outlook keeps asking for my password on galaxy S7. Uninstalled the app, now it won’t let me login at all.

  • Mary Mc Evoy

    Can’t get into my emails. Am being told to reset password as someone trying to get into my account. When I do this the same message appears….and so on….!

  • Dominic Rose

    Constantly refreshes back to inbox so cant write emails, wont upload photos in emails, “other” folder has no point to it at all other than to move my emails randomly around, cant move emails from “Other” folder to inbox, I could go on.. what a complete and utter shambles..

  • Mic

    Germany – Login Not possible – apparently somebody is uninformiert my Account . Issue with Hotmail as will as yahoo. Seems to be an issue from theUS

  • LiviyaVendi

    I am getting security errors here in the UK. Can load on chrome but not
    Firefox. Getting pretty peeved off about it. It’s been several days
    now. But now get solution from this area… https://www.quora.com/How-do-I-log-in-to-Hotmail-online Thanks

  • Pattrick

    Outlook is not working. Check out this # https://www.quora.com/How-can-I-access-my-old-hotmail-account

  • jamie

    not receiving any emails

  • Chris

    I can login to my email throughinternet explorer in Canada however through my Android phone it tell me unable to sign in. My wife has same issue. This to do with Outlook being down??

  • Zion

    Totally having issues here in the US (east coast.. northeast) my 2 accounts just popped up on my iPhone saying enter the password and I tried from my laptop and tablet and it’s saying the same as the last outage. This account does not exist. So I won’t freak out since this seems to be a monthly occurance now, and in fact…. I primarily use gmail but I do have 2 old Hotmail accounts that sometimes I get some emails to that I want. I’m going to fwd my messages to my gmail and be done with this. Cause it’s crap… absolutely annoying as hell. And just not reliable.

  • Charlie

    seems to be down again every single day. Are Microsoft aware of this or what?? down again in London

  • Kenneth Gleeson

    Trying with chrome, Dublin Ireland, same issues, not directing to mails

  • Justme

    OK just got some really good help. I have an on line co that fixes my lap top. They have been fantastic and have had them for about 4yrs and totally worth it. Anyways I got them to fix my firefox problem and they were able to get me onto my hotmail They put an Email icon in the upper left hand corner. When I go onto outlook, I now click on the icon. A blue screen comes up looking for you to join the upgrade “premium” version of hotmail. Umm, it will cost around 50 a year. Soo, needless to say I refuse to join. There is a sign up bar and a sign-in bar. Guess which one I uses.

  • Sébastien Gohier

    Since 23:50 in France, the page says:

    🙁
    something went wrong
    Sorry, we can’t get that information right now. Please try again later.
    Ref A: FF09E671116E4D3AA6E8ADA5020D55A6 Ref B: PRASCHEDGE0418 Ref C: Tue May 30 14:53:43 2017 PST

  • tonelcottage

    Totally unable to log-in to hotmail from google/mozilla firefox since yesterday afternoon. I’m in Portugal. However, I can log-in via Internet Explorer and also on my android phone. I’m reassured to see so many people with the same problem. I tried to contact hotmail to let them know as instructed on the error message, but thats not happeneing is it! Unsurprisingly it’s impossible to contact them. Lets hope they hurry up and fix it.

  • ArinandThomas Perry

    Still getting “Safari Can’t Open Page” message…… VERY frustrating because it’s affecting our business. I’ve also noticed that we seem to be getting more spam mail this past week.

  • Rick Mosca

    Was just now able to login using Firefox.

    • Justme

      How did you do it. I did but had someone else help me out.

      • Rick Mosca

        It cleared itself up. Firefox must have addressed the issue.

        • Justme

          Wow, thank for letting me know. Maybe it will clear up soon for everyone.

        • guest333

          Yes, mine cleared up too (west coast of Canada). I still switched to gmail though. Hotmail is not reliable.

    • gotawayfromtheD

      Yeah, it worked for about 5 hours last week but has been down ever since. What a debacle 🙁

  • Jenna O’Carroll

    still getting security errors here in the UK. Can load on chrome but not Firefox. Getting pretty peeved off about it. It’s been several days now.

  • guest333

    Yes, I just changed to Gmail. However I had to go to the library and use a computer with Chrome because all my contacts were on my Hotmail account. Just horrible.

  • lesley

    Trying to log into my email account – same message as below. Phoned
    hotmail support. Was told I had a virus on my computer and that I would
    be able to access the internet OK but anything involving secure
    passwords etc would be down. The guy told me he could fix it but it would cost £69. I declined.
    So, I put the phone down and got easily
    into my online banking account. Phoned back, spoke to same person who
    said they can’t help me and it is not a free service and then put the
    phone down on me! What is going on!!!!!!!

  • TheDrewtho

    Haven’t been able to login to Hotmail for a couple of days ….Adelaide South Australia

  • Colin Chalmers

    logged in with explorer and can see inbox but system locked immediately

  • Colin Chalmers

    ditto from Firefox

  • Cathy

    Having same problem get error message SEC_ERROR_OCSP_INVALID_SIGNING_CERT
    Did mange to get on using Edge but have everything on Firefox looks like they haven’t paid for the service on Firefox

    • gotawayfromtheD

      Yep, after working for about 5 hours last Sunday, it has been down since, and seemingly no way to get an explanation smh

  • Michael Russell

    And while among the subjects about getting rid of the two different mailboxes general and focused. I wanna see everything in the same line, the machine has no idea what’s important to me

  • Michael Russell

    I can’t login you hotmail and haven’t been able to for 36 hours. Whenever I try to login I get a message that there is a problem with the security certificate.

    While checking, just now, it appears to have been fixed.

  • Paul Swindells

    Microsoft admitted problem and are working to resolve it asap…..

  • Meg

    I have got in via Chrome and am pulling out of hotmail and it attracts too much spam and is so unreliable…

  • Justme

    Can’t log in with Firefox.

  • Marta DÄ…browska

    I have been unable to access my email since early hours last night (Poland) – I keep getting the Secure connection failed message. Please help!

  • FancyJac Lin

    Can’t log in with safari.

  • guest333

    I have Firefox and haven’t been able to access my Hotmail account for 24 hrs. So I went and used the computer at the library anc chose GoogleChrome and I was able to Login to my Hotmail account. I transferred all of my contacts to a new Gmail acct now. Hotmail is too unreliable.
    So I would suggest that people try Google Chrome on a public computer and see if they have any luck!

  • Roberta Briceno

    I have not been able to access Hotmail from Firefox since I woke up this morning. (Peterborough time). I will try some of the tips in the comments…thank-you!

  • Frank Slinger

    I have had this problem with outlook for three days solid now . I cant access outlook mail from ether Firefox or I E .

  • Fabiano

    Firefox Mozilla users try:

    Tools> Web Developer> Responsive Design Mode (Ctrl +Shift+M)
    then go to outlook.com and try signing in.
    you will get an error exite Resposive Design Mode, try again/refresh
    worked for me.

  • Jack Flores

    Had problems earlier but now im inn,or not. Something is unstable. sometimes i get in sometimes not.

  • Allanon10101

    For the record, nothing to do with anyones browsers. Microsoft’s OCSP
    certificate has expired meaning it won’t work with secure connection
    protocols until it renews, and it isn’t scheduled to renew until
    tomorrow. Firefox will see the expired certificate and cut the
    connection immediately. Chrome will access it, but it won’t recognise
    the connection as secure until the certificate renews. Unsure about
    other browsers. Cockup on Microsoft’s end.

  • I cannot sign in to Outlook in Mozilla Foxfire I keep getting “Secure Connection Failed”, this all started last night, however was able to get into my Outlook in Google Chrome browser, but I prefer to use Firefox for my Hotmail / Outlook.

  • Therese Synnett

    I use outlook.live.com/owa/?path=mail/drafts as my email address in Firefox and I am now able to login.

    • Asan

      Great!.

  • lbk

    Just log in with Crome; won’t come up in Firefox.

  • Therese Synnett

    I resolved the issue by changing in Firefox the address of outlook Web page site and my Hotmail email is now working fine.

    • Frank Slinger

      You should be my gal Theresa .

  • PiDicus Rex

    Melbourne, Australia,..
    Firefox is up to date, issues with Bing, Bing Maps, and now Hotmail.

    Tor browser took a while, but it worked.
    Well, except for triggering Hotmails security bot…

  • Paulus L

    I ran into this problem since last night (05-28-17); have tried a lot of “solutions”: only one solution works but it may cause security problems to your PC down the road if you don’t switch back from “false” to “true”. Here’s how: 1. You open Mozilla Firefox, type in the top window “about:config”, then click “Yes”; you roll down to “security.ssl.enable_ocsp_stapling”; double-click it to change from “true” to “false” and voila! BUT after a while or if the issue has been resolved by whoever caused this, you must go back to the above steps and reverse the setting back to “true”, otherwise it may cause security issues to your computer later on. I still want to know what and who caused this so we can put the blame on (Is it Firefox?? or MS Outlook??). Good luck, fellow surfers!

  • Nicholas J. Gerich

    Have not been able to log into Hotmail/Outlook since yesterday. Same error message in Firefox as everyone has received. Went to Explorer, reset password and finally got into Hotmail/Outlook. I have been having issues ever since Microsoft introduced Edge and I have been having to deal with security issues proving who I am. Many security alerts using Firefox and Hotmail/Outlook claiming different browsers across the USA being used when I access Hotmail/Outlook from my home computer! Has Microsoft declared war with Mozilla
    Firefox?

  • Bad_Art

    Same here in Boston on the evening of May 28th and morning of May 29th. Hope it doesn’t last long.

  • Jeannie Zambetaki

    I cant log in with firefox, but just managed to log in with Chrome!! I would prefer firefox. I hope this gets fixed soon.

  • John Timm

    I cannot log in my hotmail account through Firefox but can through Internet Explorer.

  • bman

    Same here in Canada: “Secure Connection Failed” This better not last long! I have important info at stake!

  • Pat Morger

    I can’t login to hotmail. Have tried microsoft edge, google, google chrome, all say same thing, secure connection lost.Error code: SSL_ERROR_BAD_CERT_ALERT and this is the notice I get. How do I get back to my email? It works on Ipad, and Iphone, but i want it on my laptop.

  • Hush a bye

    I too am unable to access outlook.com through Firefox, but can on other
    browswers. I have checked my computer and everything is up to date. What
    is happening? This is the error I receive:

    An error occurred
    during a connection to outlook.live.com. Invalid OCSP signing
    certificate in OCSP response. Error code:
    SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem.

  • dan

    Ontario Canada, same ocsp certificate problem, firefox, IE, chrome and blackberry rim browser. been going on all night…..can’t get my F&#KING emails….

  • Annette Scott

    Not happy with hotmail right now. I’m having the same problems that you are having with the same message to contact the website owners when I try to log in via Firefox. Chrome is not a problem. Has anyone been contacted regarding the possible time/date of having this problem resolved?

    • Hush a bye

      I too am unable to access outlook.com through Firefox, but can on other

      browswers. I have checked my computer and everything is up to date. What
      is happening? This is the error I receive:

      An error occurred
      during a connection to outlook.live.com. Invalid OCSP signing
      certificate in OCSP response. Error code:
      SEC_ERROR_OCSP_INVALID_SIGNING_CERT

      The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
      Please contact the web site owners to inform them of this problem.

  • Andrée Goodson

    yes down in Norwich UK also – boring

    ‘Secure Connection Failed
    An error occurred during a connection to dub112.mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified’

  • ΕΙΡΗΝΗ ΕΥΘΥΜΙΑΔΟΥ

    problem here too Greece, cannot access from any browser chrome, IE, Mozzilla but i can through my Samsung phone

  • AW1Tim

    0745am EST. Unable to access my hotmail account through Firefox. HOWEVER, if I use Chromodo browser, then i can access them. It seems to me to be a security issue with Firfox, but I can’t seem to work around it. Firefox keeps claiming it is an unsecure connection.

  • Kalpana Reddy

    Same problem here not able to login

  • Debbie A Paul

    Keep getting this message SEC_ERROR_OCSP_INVALID_SIGNING_CERT every time i try to log in UK

  • Justme

    Still can not get on at 7:40 today.

  • Rayelene Mayor

    Haven’t been able to log in to hotmail live via outlook today…Server Connection Failed error SEC_ERROR_OCSP_INVALID_SIGNING_CERT. Can log in thru android or if I pin mail to task bar.

  • Polly Johnson

    I cannot sign in to my hotmail account today at all, says there is a problem: An error occurred during a connection to http://www.hotmail.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    when will it be fixed?

  • WalterSEllis

    I can’t log in to Hotmail from Firefox on my Apple desktop and I pay $30 a year for an enhanced service. The problem lies with Microsoft, who never, of course, tell their customers anything but leave it all to noticeboards.

  • DarrenS

    I login via an email client instead of through the hotmail website, works fine that way. Either download Evolution or Thunderbird and sign in that way.

  • elpaco1984

    confirmed for me that problem of outlook.com is on firefox(privacy ftw)
    its working on internet explorer(shit) tough, for anybody that may need it

  • Don Campbell

    Try edge if problems with firefox.
    Don
    Australia

  • Irma Cox

    SEC_ERROR_OCSP_INVALID_SIGNING_CERT keep getting this message cant sign in

  • Sinclair Fraser

    I cannot get in through Firefox but having no problem accessing my account through IE

  • Sunchaser

    Here is the temp fix ….go to about:config in Firefox
    Then search for security.ssl.enable_ocsp_stapling. double-click it and change its value to false.
    Since this will slightly lower your security, it is important however,
    that after a bit of time when the issue gets resolved by the site (maybe
    try again in 24 hours), you go back and switch the setting to “true”
    again!

    • Paul Swindells

      fixed it for now, the problem is with firefox?

    • Freefall

      Sunchaser .. Thanks HEAPS .. this worked for me ..
      Much appreciated .. Cheers from Southern Australia .. 🙂

  • Paul Swindells

    I Can’t log in tomy outlook on firefox The message shows Invalid OCSP signing certificate
    in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT …..
    works on internet explorer??

    • Carol I

      Yes, I’m having exactly the same problem, I noticed it yesterday night.

  • Michael Berger

    Cannot log in to Hotmail via Outlook on PC but can on iPhone

  • Peter Thompson

    I see the martians are involved it may be Trumps spray on orange tan polluting via twitter

  • Peter Thompson

    cannot login from firefox Australia try with chrome blocked because microsoft want to spy
    allow COOKIES!!

  • gigi1114

    I can’t access my email account either. This hotmail account was my first email account ever so I don’t want to lose everything. I hope they are able to fix this. I didn’t switch to outlook, they switched me, and I hate outlook. Their search never works, and no one seems to care. They are really failing.

    • Deborah Penfold

      Same for me… 🙁

    • Aaron

      Agreed this OUTLOOK version or whatever they have done has fucked up how good hotmail used to be like i got switched over from hotmail to outlook & it was fine the last few months & until 6 hours ago now was always able to sign into hotmail from my pc without any problems now since this morning every time i try & go to the log in page is something wrong about a cecurity certificate & wont load the page & i dont have a clue about that stuff i just want to log into my email & the page wont even load yet every other website that uses https: works fine so i dont get whats going on like if Microsoft cant make things easy & simple for their customers to access their personal email and microsoft account i think ill be switching to Apple & give them a try cause this is a joke & then when i look on the microsoft website to try & figure out while its doing this i cant find any answers

  • Sigmund Lode Berntsen

    Can’t log in on PC both in Mexico and Norway. Can only use Android. Do you think it’s the martians coming?

    • Freefall

      Yes! .. I do and I hope they visit Bill Gates first .. it will certainly give him a new Outlook !!!
      Cheers from Australia ..

  • Therese Synnett

    I can only access my Hotmail with Internet Explorer this happened after I updated Java. Seems to have a problem with Firefox and Outlook mail.

  • Camille Russo Serra Parker

    An error occurred during a connection to mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

  • Camille Russo Serra Parker

    cannot log in to my email… wtf…started about 30 minutes ago… when will it be fix.ed

    • Jim A

      Same here.

    • Deborah Penfold

      same for me 🙁

  • akilie12

    I can access Outlook through Chrome, Explorer or Edge just not Firefox, obviously an issue between Firefox & Outlook.

  • Bucket

    I couldn’t log in using firefox – error message “Secure Connection Failed

    An error occurred during a connection to mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT”

    I have since tried to log in using Safari and my mobile through safari and it works for those who want to see if that works for them.

  • Victoria Grayson

    Can’t login to hotmail, getting the following message: An error occurred during a connection to mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

  • Freefall

    Time to switch to gmail .. I am SO SO SO over Outlook ..
    Nothing but dramas and NO frigging help !!!

  • Same i can not get on Hotmail OMG what the hell is going on with it ?

  • saranp

    same here, cannot get into outlook

  • Beth

    Can’t sign in. I get Server Connection Failed error SEC_ERROR_OCSP_INVALID_SIGNING_CERT

  • send money

    AHEM…

  • Vicki Barden

    Can’t log in to email The message shows Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT …….I’m waiting for a job interview confirmation by email today….I AM NOT HAPPY

    • Paul Swindells

      same here been like this since last night? only with firefox ,works ok ok internet explorer?

      • Vicki Barden

        Thanks Paul Swindells I will give that a try

  • Freefall

    Same here .. Can’t access hotmail via Firefox ..
    Any suggestions ?? .. Only began having trouble about 30 minutes ago ..

    • Deborah Penfold

      same for me with firefox…really frustrating to say the least.

  • Roy King

    I can’t login to Hotmail today and it says secure connection failed with the following error message: An error occurred during a connection to http://www.hotmail.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

  • Sandra Roduit

    Can’t log in, it says unsafe website, canot be veryfied…

  • Nemesis

    An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

  • Ishmael Husin

    I can’t log into outlook from my computer. Why?

  • Julie Banks

    Yet again I’ve been trying for a week now to get into my email and can’t I refresh time and time again yet all I get is a blank screen. This account is my main account and I desperately need to get into it….ffs sort it out will you I really don’t want to have to go through all the hassle of changing my main email address with all my contacts and business stuff.

  • Steve Day

    Really slow log in from Outlook, can’t sign in via Microsoft portal. Even the computer start up is really slow…so bloody annoying

  • Sarah

    I can’t log in either. It keeps saying my account does not exist. Has this been an occurring issue? I had the same problem last week and it seems it has returned.

  • Chris Extance

    What is this focus and normal split all about. Has completely confused my way of working. How can I get rid of it. Real pain.

  • Kpilk

    Holy hot mess! Outlook has completely screwed up the format of Hotmail AGAIN! They have divided the inbox into two groups. Focused and Other. It’s a disaster! It’s random and they are deciding what it important and the Other box is the other stuff. I’ve missed 4 important emails in the last two days because they wound up in the Other box. So now you have to hunt each inbox to get all your emails for the day. It’s out of order. It’s horrible. No notice, now warning they were making a huge change, nothing. Why did they “tweek” this again?? I hate it. Now that I’ve missed emails, maybe it is time to find another email address. I’ve had this address for 20 years and I hate to leave it, but this latest “improvement” (and I use that term loosely) is a complete mess.

    • Deborah Penfold

      totally agree, i hate it…dont know who is making these decisions about Outlook but they Suck!

      • SteveH

        You can turn this feature off in the options. I agree that it is terrible.

        • Deborah Penfold

          Thanks SteveH, i will do if i can ever get into Outlook again. It wont even load today so cant do a thing!

  • Helene Clarke

    My outlook account hasn’t refreshed in two days. Is Outlook down? How do I find out?
    Thanks

  • Sharran Sandhu

    I can’t log into my hotmail account it says unable to connect change password
    I’m expecting interview dates but can’t access my emails .. this is urgent
    Please help

    With kind regards
    Sharran

  • Sarah Crawford

    As of 12 days ago I can no longer sign in to my Outlook desktop account – it keeps asking for the password which is the same as its always been. Same with the Windows Mail app – keeps saying Attention Required. Nothing has changed on my laptop or system and it had all been working fine up until the evening of the 10th May 2017 – very annoying as its all my work email. Have literally tried every solution offered online but nothing is working 🙁

  • Burcin Yesil

    i am not able to log in to my hotmail account either..and receiving information that ”This site can’t be reached”

  • CSC

    Crap,I use my phone to access outlook for work emails.
    I can’t log in since cyber attack,Anyone have same issue

  • MARJORIE HARDIE

    Cannot log in to my hotmail account since 2 days ago when I changed my password.

  • MARJORIE HARDIE

    Having trouble logging in to my hotmail account. My outlook and Gmail seem to be fin

  • MiyukiDXB

    Same incidents here in Dubai – since 2 days ago, impossible to connect to hotmail or Skype without going through a redefinition of password. And even when I use the correct password, it makes me go through the same procedure every time I try to log in. If I change the device, same thing.

  • Spirex Dino

    Cannot load hotmail sign in page..just f**ked..Perth, Australia.

  • Sheree

    Can’t get into emails today…terrible service. Suffolk, UK

  • Marlow Bottom

    Hello, I am unable to access the Hotmail website it tells me this page is not working.

    • Sharron Lehman

      This is happening to me right now in France. It was fine 2 hours ago. It is 11 PM (Central European Summer Time or CEST). I am using Chrome.

  • ArtaGene

    All I get is an eternal page saying I am using the wrong password. Went to the Virtual support. Have Had it.
    Every other day the same problem. Only thing I did today that was different from yesterday was used chrome browser instead of FireFox.

  • Rach L Murray

    My account is asking me to confirm my password, when I try to access my emails via my mobile and laptop. But when I try to do this, it says it looks as if someone else has accessed my emails and asks for me to confirm my other email to send a code to. However I can’t remember my details to the other email and it continues to say that I can use my account normally until this is resolved, but it won’t let me, repeating the same above. Anyone else having problems, or can advise how to rectify this? Thanks.

    • Graham

      Having this exact problem. No emails from MS to my alternative email address when I complete their online questionairre. Did you get thsi resolved?

  • Gillian Owens

    Unable to open emails this today at all, when I click on one to open it will not load, just wondered if this was something to do with cyber attack

    • Gillian Owens

      Emails loading again now

  • Jackie Pittman

    My alerts say I have messages, but they’re not in any if my folders. I haven’t had any new email load since May 8, 2017.

  • Matylda

    same for me…3 inbox with FOCUS in blue click but nothing happening…so annoying! But can read them on my iphone so what’s up. Why change things that were okay?

  • Thanks for the information. I faced the similar problem of Outlook outage some time ago. I researched about it, every email service is hosted on cloud with the help of the data hosting servers. Sometimes these email servers are down due to technical problems creating outage in some locations.
    Issues you may face during this situation are:
    · You can’t get mail all of a sudden.

    · Get messages saying username is not correct or password is wrong.

    · Can’t send and receive email with no change to the email settings

    Yet was working fine sometime recently, you can then check the mail server status before going to modify the pop/IMAP settings of your email account on the cell phones or other devices. If nothing works, then you can log in to your email account through the web browser.You can check the hotmail/outlook status here http://www.downreporter.com/blog/microsoft-outlook/is-outlook-down/

  • Karen Babaie

    They did the same with me and told me to wait 30 days because it locked me out then after 30 days had to get a manager to email me and finally after 6 weeks managed to retrieve them, now just gone in and they have wiped all my folders and contacts, its about time with all the money they are making they could fix this problem. Why if things are working can they not leave it alone or give us the option to change. Pissed is an understatement

  • lin

    Receiving emails but cannot view/open them on the PC

    • Heather

      Yes this started yesterday with me and I still cant view/open them on my Mac Pro

  • Danya

    Using windows 10. Cannot log in and if by chance I do it logs me out. I’m in the US. This is ridiculous. I’ve been trying to log in since this morning with the same problem over and over

  • Albert Tatlock

    This has lost all of my email messages from my Hotmail account Fucking raging

  • J

    I am so sick of having to change my password – everytime I try to access my account on the web I have to change my password. I’ve tried to change it twice today and still can’t get it – GRRRRR – I’ve been slowly working my way away from all Microsoft product because they just no longer work.!
    Works fine on my phone and I use a password app so I don’t have to remember my password so it is not an issue of typing incorrectly.

  • Sharon Buckley

    I don’t see any replies offering assistance. I can’t use my email address either and I have a new pc with windows 10

  • Outlook – keeps saying password is incorrect suddenly as of around 2.30pm 9 May 2017 but can can access via browser email so password DOES work. Is there a UK-wide problem??

    • Karen Babaie

      Same took me 7 days with the same password ( kids so know its not wrong) I too am trying to retrieve all emails them I’m off to gmail, much better

  • ellijperry

    Please can I ask a question to all who are having issues with Outlook/Hotmail…? What operating system are all you people using? I’m wondering if this might be the problem. The Hotmail account I am trying to sort out seems to be OK on a PC which runs on Windows 8.1, but the issues occur with an older PC which runs on Windows XP, which is no longer supported by Microsoft. Could this be the problem, I wonder? I’d be interested to hear what everyone else is using… Cheers.

  • Sharon Buckley

    I’m having the same issues, can’t do anything with hotmail and what worries me is it’s open, can’t log out, can’t send or recieve emails, can’t click into other boxes, folders or contacts. I thought I’d been hacked
    Does anyone have any help on what to do??? TIA

  • Jacky

    You could get your solution here live>> https://www.quora.com/How-can-I-access-my-old-hotmail-account

  • SteveJ

    Experiencing same issue. My normal login links are not working. Does not connect. However, if I open Windows 10 Menu and scroll down to “M” and select “Mail” – the mail opens (though with a bit odd looking format). Everything seems to be there. I could live with it if only I knew what URL is being accessed! This has happened multiple times since the last set of Microsoft upgrades,

  • Frances Watts

    Firefox browser refuses to open Hotmail.co.uk as being unsecure. How do I get round this?

  • Jackie Destefano

    Help! Where’s all my mail from msn??I’ve downloaded outlook..but where’s my mail?do I have to use gmail now?

  • Just me

    Cant connect to my hotmail on ipad. It keeps loading than loading and loading again without opening…greetings from the netherlands

  • Cerebral Cortex

    Outlook?, Nothing!, unable to do anything with hotmail account, May 5,6,7etc….., today, 2017.

  • Cerebral Cortex

    Can’t do anything in the account, does anyone know what the problem is and or when this will be fixed?

  • disqus_hzbSFJbA3V

    Saturday, May 6 can’t even open outlook.

  • nickelcitygirl

    I can’t log into Hotmail at all! It keeps saying that I’ve logged in too many times and it was my first time logging in.

  • Kelvin

    You could get your solution here live>> https://www.quora.com/How-can-I-access-my-old-hotmail-account

  • Ejp

    Outlook will not load…

  • Derric

    I can send emails, but cant receive emails, I never even knew about this change over
    I had my email account hacked during this change over, an email was sent out to all my contacts asking for money (something I would never do)
    So when are Hotmail and outlook going to get their act together and get this mess sorted out ?
    I haven’t needed to change any settings since I first had a Hotmail account (how long ago did they start that ?)
    I don’t get it, if it aint broke, why fix it ?

  • ellijperry

    Hi there. I’m trying to sort out my boss’s hotmail/outlook problems! I can sign in and open the inbox but cannot write a new email, or open any of the other folders, such as sent items, deleted, etc.
    When I open the settings options (cog icon), none of the items in the drop down menu do anything!!
    Pleeeeeease can anyone help?

  • ellijperry

    Hi there. I’m trying to sort out my boss’s hotmail/outlook problems! I can sign in and open the inbox but cannot write a new email, or open any of the other folders, such as sent items, deleted, etc.
    When I open the settings options (cog icon), none of the items in the drop down menu do anything!!
    Pleeeeeease can anyone help?

  • Peter

    You can get your solution here live > https://www.quora.com/How-can-I-access-my-old-hotmail-account Thanks

  • Pete

    I repeatedly got the message, “Safari can’t open the page…” when I tried to check my hotmail email. After reading and trying some of the suggestions here, nothing worked. Especially irritating are the suggestions to do something once you’ve logged into the account! I finally tried deleting all cookies and afterward, restarted Safari and bingo, I got the page where log in and was back in business. As simple as clearing out cookies? Who would have thought!

  • McAllen
  • Alyse Simon

    Hmm, I don’t know if my post didn’t post at all or is just delayed or what … Here it is again, in case it didn’t post …

    I am not having login problems to Hotmail/Outlook. I don’t use those. What I am having problems with is sending emails to @hotmail.com and @live.com email addresses. Those emails end up BOUNCING back to me, with an error message:

    550 SC-002 ASPX# error message:
    Mail rejected by Outlook.com for policy reasons. The mail server IP connecting to Outlook.com has exhibited namespace mining behavior. If you are not an email/network admin please contact your Email/Internet Service Provider for help.

    Emails that I send from my *Gmail* email address end up at the destination just fine. But emails sent from my @earthlink.net email address to either @live.com or @hotmail.com addresses end up bouncing, whether I send it from my tower PC, laptop, Thunderbird, or Earthlink Webmail.

    Other people sending email to my friend at @live.com ends up getting to her fine, but those senders are sending from yahoo and gmail email addresses, just like I was in one test sending from my gmail address, which worked fine for me.

    My calls to Spectrum (internet service provider) and Earthlink (who I pay for my email address monthly) were useless.

  • Alyse Simon

    I am having what seems to be a hotmail-related problem, though it doesn’t seem to be exactly what these posts are referring to.

    MY problem is that when I send an email to any @live.com or @hotmail.com email address, the email BOUNCES back to me, with an error code 550 SC-002 ASPX# error message:
    Mail rejected by Outlook.com for policy reasons. The mail server IP connecting to Outlook.com has exhibited namespace mining behavior. If you are not an email/network admin please contact your Email/Internet Service Provider for help.

    The bounce happens whether I used my tower PC or laptop, and whether I use my Thunderbird app or go onto the earthlink Webmail server, all of which I send using my @earthlink.net email address. When I send email from my GMAIL account, which uses my @gmail.com address, the email reaches its destination fine.

    My calls to Spectrum (Internet provider), Earthlink (my email address provider) were useless. Spectrum sent me to Earthlink, and Earthlink said “not in our control and I don’t know what to do.”

  • capost

    Wondering how you figured this out? But KUDOS to you for doing so!
    Now how soon before MS figures out how you did it and screws it up again!??

  • Brenda

    Thank you so much! It worked perfectly!

  • Crooked letter I

    Good look this was more simpler to understand. I’m getting outta dodge and going to google.

  • Euchre Info

    ty prasanth. This worked for me 🙂

  • Olivia
  • Brian Thoman

    Nice fix, thanks Prashanth.

  • Michela Caudill

    It is impossible to log in to my hotmail account, it freezes and there does not seem to be any solution. How wide spread is this problem and will it be fixed by Microsoft

    • Tish Lewis

      See Bruno Sousa below your comment, his solution worked. At least it did for my acct. It has been working since. It seemed to happen after adding that stupid other and focus inbox tabs.

  • Sandy Shaw

    thank you!! this fixed it!!

  • js317

    Thank you Mary!
    Found a way to fix from another site, “load up Hotmail, you should have a few seconds, click on the settings button (top right of the page its the round cog one, next to the ?, click on options, on the left hand side towards the bottom of page it says focused inbox, click on it, then click don’t sort my inbox and save job done!”

  • Bruno Sousa

    SOLVED !!!!!!!!!!!!!!

    Access you outlook account via Chrome and when it freezes right click and “Inspect”, delete the 4 (div class=”opaqueBackground”) and (div class=”ms-bcl-tp pulseElement130″) you should now get full access to the mail, no restrictions, if the problem still going on after you open/close an e-mail, repeat to unlock the page, you’re wlecome.

    • Tish Lewis

      THANK YOU SO MUCH!!!! GREATLY APPRECIATED. THAT WAS SO ANNOYING.

    • Selcuk Ozcelebi

      You are great. Thank you.

    • Crooked letter I

      Huh, I don’t see what you are talking about. Where is that.

  • Dorothy Walker

    Why is it when something works fine these people, in an effort to create work for themselves, must attempt to ‘make improvements’ that make it impossible for us to get our work done!? I believe, after more than 20 years, I am off to join gmail where people seem to know what they are doing!

    • Crooked letter I

      You are soooo freaking. What they are doing is just STUPID. Just STUPID!!

  • prashanth

    “Login and go directly to your sent mails folder, this prevents the blinking thing to load and your screen from greying out,”
    Then
    Click on the gear, then click Options- towards the bottom there is an
    option called focused Inbox- click Don’t sort messages. Done !

    • Cheryl

      Thanks! I was going crazy!

    • Daryl

      Thank you!!!!

  • Adel Coons

    Well it seems everyone has the same problem i am having,any solutions?
    .Focus keeps flashing.Help!!

    Can not click on anything………..

  • disqus_9QWZn8WK7U

    Thank you Mary!!!!!!!!!!!! It’s because of people like you – that things get solved!!!!!!

    • Mary Vega

      Glad I could help but someone else came up with the solution. I just copied it on to this post. 🙂

  • disqus_9QWZn8WK7U

    Yes, I am able to access via my phone as well…

  • Mary Vega

    Found a way to fix from another site, “load up Hotmail, you should have a few seconds, click on the settings button (top right of the page its the round cog one, next to the ?, click on options, on the left hand side towards the bottom of page it says focused inbox, click on it, then click don’t sort my inbox and save job done!”

  • Jane Doe

    Login and go directly to your sent mails folder, this prevents the blinking thing to load and your screen from greying out,”
    Then Click on the gear, then click Options- towards the bottom there is an option called focused Inbox- click Don’t sort messages. Done !

  • Rina Gardner

    Focus keeps flashing and I can’t get in on my lapotop. But able to access via my phone.

  • Mary Vega

    I have been having the same issue. Can’t log on!

  • disqus_9QWZn8WK7U

    Yes exactly. What is this focused box? I cannot click anywhere on my email. So frustrating! Come on Microsoft! It’s 2017!! These issues should not be arising. Don’t leave your hundred million customer in the lurch because you are choosing to make us your beta test dummies!