Hotmail and Outlook down, or login problems

Alert: Problems Reported

The transition from Hotmail to Outlook hasn’t been without problems, in fact there’s been a few outages with users reporting Hotmail or Outlook has gone down throughout this year at different times. In most circumstances this will just be old issues not lasting very long, although some issues will be prolonged with Outlook login problems being the most highlighted.

If you made the move from Hotmail to Outlook, then you might not be happy since the automatic switch and not having the ability to switch back to Hotmail again. In fact, we have seen a few people complain and think the service hasn’t improved since the changes to their inbox.

Hotmail-and-Outlook

Do you have problems with the Hotmail (Outlook) login on Friday November 16, 2018? If there’s a global outage, or issues local to USA, UK, and other countries then they will be revealed within status updates below. Also, leave details about problems you have or if the email service is down today for you.

When Microsoft offers official statements in regard to Outlook, or Hotmail, problems then you can be sure to find them below.

Vapor Trails

I just tried to access through my browser – 401 access denied – 11/16/2018, 8:45 AM EST, USA. I can, however access through the Windows 10 app. Got all my emails, was able to reply also. Not sure how that all works, but at least I’m not dead in the water at this time.
Adele Pollard

401 unauthorized access is denied due to invalid credentials

I’m from the UK. I can access my personal outlook email, but getvthe above message when trying to sign in to our business email
Antony Eastwood

just been asked by Disqus the verify my email account??? how can i do that when im posting on here regarding not able to access my email account???
- Fujinyaki Chihiro
  
  same problem really, I need to verify something and can’t open the mails
- Asim A Khan
  
  I also cannot log in since yesterday evening. What is going on?
Fujinyaki Chihiro

when will it get fixed? it still won’t load emails
Antony Eastwood

401 – Unauthorized: Access is denied due to invalid credentials.
You do not have permission to view this directory or page using the credentials that you supplied.
anyone having this issue?
Cindy Low

I am from Pakistan & i am facing same problem in hotmail, I got credentials issue error. How to solve?
Sardar Tallat

I am from Pakistan & i am facing same problem in hotmail, I got credentials issue error…
Kirsty Adegboro

Me too, UK
Michael Mooney

Hotmail not working in Australia for most of today, unable to login, error something went wrong 🙁
- τόλης
  
  Same in Greece
  - Cindy Low
    
    Same in Malaysia
- viviennedobin
  
  Same here just happened in the middle of reading an email
Dorwin Gray

Getting server error message saying my credentials are wrong. What’s up?
Kanika Aggarwal

Hotmail not working in Canada either for the past couple of hours
Avery Gray

Outlook down. Unable to sign in on any of my devices.
oioioi

Same in China. “Something went wrong …” on PC and “Incoming server error” on phone…
Vainilla

I’m from Mexico and I’m having the same problem.
facebook-100003019443111

Unable to acces my Outlook. It shows me a “updated link” but clicking it sends me into a loop…
pat kavanaugh

Today is Thursday Nov. 15, 2018 No access to Outlook live mail. When I try to load the page it is an automatic error message??? What’s happening with Outlook?
- hoss25
  
  I am having the same issue.
  - mike
    
    windows 10, I got on by hitting the envelope on the bottom of the page, didn’t get a lot, but some.
AppleTree

I have been trying to create a new MSN/Outlook/Hotmail account so that I can complete the download of Microsoft Office. Every time I click on the button to open a new account, I get a blank page on all of my devices. Is the website down? I cannot believe that it’s a requirement to open an email account just to download your Office software? And there’s no one at Microsoft to contact to address this problem.

SMH
Appletree Investment Group

Trying to open an new MSN/Outlook/Hotmail account in order to complete the download of Microsoft Office, and I’m getting an error page on all of my devices. Is the MSN server for opening new accounts down?
Pero

still cannot log into my hotmail
- mike
  
  I have windows 10 and can get Hotmail by hitting the envelope on the bottom of your page. doubt I got them all, but some
pfkw

Another thing–I’ve checked my hotmail on two other computers, and it doesn’t work there either, so I’ve verified it’s a Hotmail problem rather than computer-related. Does anyone know what could be causing this? Thanks.
pfkw

Problems with login, errors, “can’t send msg right now. Try later” kinds of messages, or when I try to attach a photo, the photo won’t fully load, email gets stuck, and I have to start over and cross my fingers. I’ve had my account since Hotmail started, and I really don’t want to go somewhere else like gmail. I really like Hotmail, but this has been going on for three weeks and it’s becoming very frustrating. Also, when I try to load my toolbar link, it no longer lets me do that, so I have to go directly to MSN every time, and enter the password–the system has just become so unnecessarily cumbersome. What’s up?
Sabiha

Hi outlook,
I can’t sign in my email
- Nic P
  
  I’m having the same problem
troublebreaker

Says I need to add my password and then says I must agree to,give them control over my account. Which I won’t do.
Atif Awan

I couldn’t login to my Hotmail account for 5 mins, error says this account doesnt exists,but it worked fine after 5 mins or so
Lee Carver

Got a message today saying that it looks like someone else might be using your account. Anyone else having this problem?
Jacqulin

@disqus_qUxcoiI3Wm:disqus
the same problem here.,
“your account has been temporarily suspended”
Rishi

Need help
Sammy

Outlook.
Sammy

Outlook
Outlook Care 1800-(585)-(2494)

Support can be gained through contact listed
P Steiner

“When I get billing statements from various creditors I get a message that says “Something went wrong”. There is a refresh button, but it just keeps crashing. Any other type of e-mail works fine and doesn’t crash.
- Leonie Davis
  
  I’m having the same problem
kd905

I am able to login with hotmail. The page loads, left menu and ads of course. The box the emails listed is blank with an icon saying LOADING….. I have cleared cahce and switched to NO PROXY with no luck. I have rebooted also. I checked my friends hotmail on the same computer and it works fully. I checked my hotmail on another computer and it works there. It is unique to this system but can’t find the trouble…..any thoughts out there??? I have not made any hardware or software changes to this system. The problem started about 48 hours ago. Thanks
- kd905
  
  I did a system restore, did not fix the issue. I then messed with the settings in Outlook. I changed the theme and I think that fixed it. It is working again.
Outlook Care 1800-(585)-(2494)

Outlook.
Outlook Care 1800-(585)-(2494)

Outlook
manio

Trying to log in, just get a blank page. Used both Edge and Firefox.
Outlook Care 1800-(585)-(2494)

Outlook.
Outlook Care 1800-(585)-(2494)

Outlook
Annette Borges-Mendenhall

my sign in page won’t even load GRRRRRRRRRRRRRRRRR
- Annette Borges-Mendenhall
  
  finally got it
ELENA C.S.

Logging in from Hawaii 9/4/2018….”Something went wrong” error message on my hotmail account.
Outlook Care 1800-(585)-(2494)

Outlook.
Outlook Care 1800-(585)-(2494)

Outlook Outlook
Kenneth Tan

Can’t access my Hotmail account, on 27 and 28 August 2018, but can access it through my handphone, which used the same wifi..
Outlook Care 1800-(585)-(2494)

Support can be gained through contact listed
Outlook Care 1800-(585)-(2494)

Good Day Outlook support
Support can be gained through contact listed
Care 1800-585-2494

Account login problem?
Password Recovery?
Help for send & receive problem.
Xylo

Outlook mail problems
Erin Walcer

I am trying to sign in and it saying recovery account so It is asking me all kind of questions
carol sokal

My outlook just went down,and I had it fine a few minutes ago! When will this be rectified?
Rebecca Evans

Every time I try to load login page it says server stopped responding. This has been going on for days now.
Ravi Sivalingam

I can’t login to Hotmail, it says someone else might be using my account and when they ask for the mobile number I registered it on in order for them to send a code, the code isn’t sent. So I tried the alternate method and it says it will take 24 hours to resolve the issue… the problem is I need o access my email to access documents that I have stored on it … anybody else having an issue with Hotmail, the damn bot on their support system is not helpful either
- Erin Walcer
  
  I am
Care 1800-585-2494

Outlook USA/Canada
Care 1800-585-2494

Outlook USA/Canada.,…
Michael Fischbach

No access to hotmail at all, nothing connects from msn or directly. Is as though the server dropped off the face of the earth and only a black hole exists where all querys go to spin their wheels endlessly
Xenia Elizabeth Zilli

as of yesterday i have only ‘NEW’ and ‘MARK AS READ’ headings in my Outlook Mail. i see emails but can’t click on any. they won’t open. can’t open folders either.
an update: i am not receiving emails whatsoever. what is going on ?
Drew

My account still logs in automatically, but since yesterday the message window has been displaying the message “Your message can’t be displayed right now. Please check your internet connection or try again later”. There is no problem with my internet connection.
Ironically, to post this message here, I needed to sign up to Disqus and verify the email that was sent to my hotmail account. At least it is still working on my phone. The only thing I can think to do is to send important emails to my gmail account to view them.
I have always had this email address as my primary address, but over the last 3 or 4 years hotmail has been causing me problems with emails that never arrive to my account – not even to the junk folder. Sometimes these are very important emails, and worth considering a move to another email provider, and dropping Hotmail altogether.
david

#hotmail everytime I log on I need to change my pw this started 5th Aug 2018 what is going on ?
Sandy Pothier

I cannot access my Hotmail account. Not since last night. Trying to redirect it and the linked cell phone and additional email will not work either.
Care 1800-585-2494

Outlook USA/Canada.,.,
Care 1800-585-2494

Outlook USA/Canada.,..
john

Hotmail.com SUCKS!
john

Hotmail SUCKS!
john

Hotmail SUCKS BAD!
Care 1800-585-2494

Outlook USA/Canada.,.
Nikki Noffsinger

I was just logged in and then I go back to check an email and lo, I can’t login. What is going on? I’ve had hotmail for years upon years.
Kienna

Not working
Care 1800-585-2494

Outlook USA/Canada.,
- Denise Tiede
  
  can’t open email, what’s going on?
  - Denise Tiede
    
    seriously?? Disqus wants me to verify my email, but the issue is that I can’t open my email…..duh
Tia Webb

I can open my Hotmail from my phone but not my computer. I need to be able to open from my computer so that I can print. Even tried using different browser!
Care 1800-585-2494

Outlook USA/Canada.
Carla Campbell

That’s whats been happening to me the last 2 days, I can see my emails all listed but can’t open them or delete them or access the help or settings buttons at the top of the page. So frustrating! I have the app on my phone though, which is working – mind you it’s being a bit glitchy too.
I’m in the UK, but my hotmail account is a .com address.
lorelei739

has anyone heard of a fix – I have been going ‘crazy’ with having to open new accounts, verifying new account with a current account which it won’t accept password. I know I am forgetful with p/w – this is ridiculous! please tell me how to get around all this ”craziness’ – other than open yahoo or gmail accounts. Unfortunately my ‘life’ is in outlook emails 🙁
Sammy

Can’t Sign in
Outlook Care 1800-(585)-(2494)

Outlook USA/Canada
Leon Thompson

I’ve had this account for 12 years and everything is in their, any ideas on how to get in
Leon Thompson

I’ve not been able to log in to Outlook for 2 weeks, I’ve no idea what to do, can anyone help
- john
  
  Drop hotmail.com they have blocked two of my accounts after I changed my Email for security! I still cannot sign in after 4 years!
Maddie

I can’t log in to my hotmail account.
Care 1800-585-2494

Anyone going through email problems today,,
- Leon Thompson
  
  Yes for weeks
Daniele Mangiola

HI,
i can’t open my hotmail trough outlook, after i try to going, the page load for a while and become blank and stops loading, i can load with Internet Explorer.

please any help.

thanks
Care 1800-585-2494

Anyone going through email problems today,
Sambasivan Sridharan

KINLY HELP ME RETRIVE MY MAIL – HOTMAIL
Sambasivan Sridharan

HOTMAIL “your account has been temporarily suspended”
Sambasivan Sridharan

Avatar
Care 1800-585-2494 • 2 days ago
Anyone going through email problems today

•Reply•Share ›
−
Avatar
Hari Baskaran Care 1800-585-2494 • 2 days ago
the same problem here.,
“your account has been temporarily suspended”
Care 1800-585-2494

Anyone going through email problems today
- Hari Baskaran
  
  the same problem here.,
  “your account has been temporarily suspended”
Judy Andrews

I just tried to get help to log on my Hotmail live account and the site want to charge me 5.00 just to start with them. I thought it was a scam site. Has anyone found out why we cant get on hot mail or what is going on?
Outlook Care l8OO 585 2494

Anyone going through email problems today?
Joseph

looks like hotmail users are being held hostage
Tiffany Painter

Has anyone gotten anywhere with anyone about this problem? It’s becoming a big problem!
DrHanibalLecter

Hotmail/Outlook login problem….
Care 1800-585-2494

Outlook AccouLogin issue with outlooknt login problem.
Ryan Jedynak

I am having the exact same problem – was yours resolved? I’m really needing to get into my mail. :/
Care 1800-585-2494

Outlook AccouLogin issue with outlooknt login problem
Jacky Flynn

Hi, I have a problem replying to any email I send. I send the email, get a reply but can’t respond to reply from iPhone 6s. Have message saying username or password incorrect but can’t sign in to amend either!!
Pow

Not able to log in today either.
annie hazel

I can’t log in my hotmail anymore. It shows:
MSSPError=-2146233088
Ray M

Hotmail/Outlook is like everything Microsoft does. One foul up after another. Two different computers, two different email accounts CANNOT log in. Microsoft can’t even make a competent operating system without bugs and backdoors. Now THIS TOO? Screw you Microsoft! Windows 10 SUCKS! So does Hotmail/Outlook. Guess I will migrate to google fully IF I ever get my damn email open again! JERKS!
Tom Ledet

My hotmail account of >20 years now will not let me login. I guess now is the time to go thru the hassle of notifying all my contacts a make the switch to Gmail.
- Lee Hooks
  
  Same here..had two Hotmail emails for 18 years…now kaput.
- Andrew Jakobs
  
  try to uncheck ‘keep me logged in’, with it checked I get a password incorrect error, with it unchecked it just logs in.
OriginalRS

I effin HATE hotmail! Why am I still using it? 800 customer service is nothing but indecipherable Indians.
Sarah Blanchette

I can’t login
J J

I also have both Outlook and Hotmail, and cannot login to either.
Missy Martin

I can’t access my hotmail account on my PC but works fine on my phone…what’s the deal?
- DOUGLAS GREEN
  
  same here i just get “something went wrong” page pop with a smiley face icon up when i try and access from my macbook yet using my iPhone works fine i’d be lost if it wasn’t the case although i still would like to be able to use my laptop. you had any luck solving this problem ?
- Aprillen
  
  Same thing here, has been like this for days. I don’t even get to the login page. On my PC I only get “:-( Something went wrong”. It works on my phone, so there doesn’t seem to be anything wrong with the account per se.
USMC71

I have both Hotmail and Outlook 365 email accounts, yet when I attempt to log into Hotmail, Outlook pops up. Is this going to be permanent? Will I be able to recover my Hotmail account?
Support 1-800-585-2494

Outlook Account login problem?
Password Recovery.
Help for send & receive problem.
Richard

Hello @@disqus_rYWVn7Se7w live in Ohio in the USA. Ever since Thursday my Outlook email has had a message in Black at the bottom saying that, “Your outlook. com (Outlook) account is disconnected.” this is on my Samsung Galaxy Note 5. My computer is down so I can only access anything on my phone and on my tablet. It has an option next to the message saying it’s disconnected saying the word “fix.” I’ve gone through every freaking step multiple times trying to verify my own identity and it will not let me at all. I get to the part where you have to have a code sent to an alternate email or through text or phone call. It has my number ending in 43 when it ends in 09. I don’t understand that at all. I have not changed my phone number. I need to be able to use my Outlook and Microsoft account because I use it for my DirecTV now streaming service and need it to be able to log in if it’s ever accidentally logs out. I’m not paying $35 a month for something I can’t access, the directvnow. And I can’t just create a new email address because I have my more important emails sent to my Outlook email instead of my Gmail email. What is going on? It was already giving me trouble on Wednesday and forced me to have to reset my password which has always been the same for my computer and email for years and I know it is the right one. I made it so I can’t forget it. So I had to go to the irritating process of resetting my password and I reset it to the one that it already was. I had to try it over and over and over again just to get the new password to work and let me in. And then I find out on Friday when I try to look at my emails that my last email was Wednesday when I changed my password and I got that black message at the bottom of the screen saying it’s disconnected. I really rather talk to a person if possible. I’m starting to get angry because all the troubleshooting I’ve tried needs me to log into Microsoft Outlook to be able to troubleshoot which I can’t do. I can’t log into it at all in the first place which is the problem. Getting very angry.
NgTurbo

Hi everyone, please do not call any ‘Hotmail Outlook Care +1 855-777″ or similar phone numbers, as these are spam accounts designed to trick you. Any problems with Hotmail, you can try to Tweet official accounts for a response or just hold on tight until an outage is resolved.
- Laurel Zyvoloski
  
  Looks like a new outage or they have been hacked. Been trying for almost 4 hours to log on and the screen pops up that ”it looks like someone is using my account” or something like that. I’ve tried every solution they offer and not one of them works. Any updates on this???
Darlene Foster

What’s up with hotmail can’t sign in……. can’t delete in phone can’t get it to update

Hotmail and Outlook down, or login problems

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