Hotmail and Outlook down, or login problems

Alert: Problems Reported

The transition from Hotmail to Outlook hasn’t been without problems, in fact there’s been a few outages with users reporting Hotmail or Outlook has gone down throughout this year at different times. In most circumstances this will just be old issues not lasting very long, although some issues will be prolonged with Outlook login problems being the most highlighted.

If you made the move from Hotmail to Outlook, then you might not be happy since the automatic switch and not having the ability to switch back to Hotmail again. In fact, we have seen a few people complain and think the service hasn’t improved since the changes to their inbox.

Hotmail-and-Outlook

Do you have problems with the Hotmail (Outlook) login on Sunday June 25, 2017? If there’s a global outage, or issues local to USA, UK, and other countries then they will be revealed within status updates below. Also, leave details about problems you have or if the email service is down today for you.

When Microsoft offers official statements in regard to Outlook, or Hotmail, problems then you can be sure to find them below.

Kathy Jameson

Can’t access hotmail, keep getting “timed out” message. Are they eve attempting to fix these issues?
Ian Beaney

Keeps saying my password is wrong
Gillian Patricia Lewis

I’m in Peru with a new iphone cannot access any accounts..codes sent to email…wtf
Ariane Gacionis

I cannot log into my email, tried to see if I could recover but nothing is working.
Mel Bradshaw

I cannot log into my Hotmail since yesterday
Mike Binkley

Cannot login to hotmail. This followed a windows 10 update. I am tired of my computer being seized to make “improvements” and then taking days to get things working again.
Urraca

I can login, but then can’t open mails. Two days with this issue.
mark

cannot log in to hotmail, keeps trying to download the page but just blank with a blue box and a black box at the top
Kevin Pye

Not been able to login to my emails on mobile for last 3 days but have been able to on my kindle but suddenly stopped yesterday. Nothing has been changed. Doubting my own password to log in
Mike Das Pimpi

able to login, but the webpage freeze afterward unable to click on the mail.
Mark Beard

I cannot sign in to my hotmail on any new device (iPad and via the browser). Each attempt the response that the account does not exist appears, however I have the account on my phone and am still receiving emails on that device.
Abdulrahman Khayat

Can not loge in my outlook or hotmail account since june 8.017
Jane Scanlan

Cannot attached pictures from my phone or computer on e-mails ! help
Jane
Heathersmist

Problem with iPad or site?
Hotmail does not show content (blank white space) beyond heading info (on left side) on iPad only. Can see on iPhone. Is there a compatibility issue now with the IPad 2? My phone is a six.
Literally just happened yesterday, up until then no issue other than the site constantly crashing (again iPad only).
Thank you.
Jc Bold

Cannot log into Outlook. Not funny, waiting for several emails.
Joe Graziotti

No getting MSN news site !!
C J

It’s not quite 6-8-2017 where I’m at. I am unable to login to my Outlook/Skype acct. using either Chrome or Firefox. I tried several times earlier today, until I started getting the message I’ve tried to login too many times. Wrong password. NO, it’s not.
I’ve also been having problems getting logged OUT, while I’m on the MS Community forums. It’s happened too many times.
Sue Tym

unable to login to Outlook on either Chrome or i.e today. It just comes up with …..connecting….. and page goes blank
Debbie A Paul

down again today this is getting beyond a joke come on Microsoft get this sorted been going on far to long now
Barb Stanton McNinch

This is ridiculous, no email for days! Can’t get to the website, tried to reset password and sent in their questions and answers for scrutiny …to make sure I am who I am…after 24 hours or more..no further response from them as to whether I will be “permitted” to change my password! WTF?
- Debora Choi
  
  Same situation. I haven’t been able to login since yesterday. The error page for verification keeps appearing everytime I try to login, even after I verified my account multiple times. Also, I spent more than two hours talking to four people from microsoft from their contact us, trying to solve the problem and they kept asking me to repeat the same the steps to verify my account to unblock it. I had to repeat myself four times and with no solution. It was such a waste of my time.
Mary Mc Evoy

Can’t get into my emails. Am being told to reset password as someone trying to get into my account. When I do this the same message appears….and so on….!
Dominic Rose

Constantly refreshes back to inbox so cant write emails, wont upload photos in emails, “other” folder has no point to it at all other than to move my emails randomly around, cant move emails from “Other” folder to inbox, I could go on.. what a complete and utter shambles..
Charlie

seems to be down again every single day. Are Microsoft aware of this or what?? down again in London
Kenneth Gleeson

Trying with chrome, Dublin Ireland, same issues, not directing to mails
Justme

OK just got some really good help. I have an on line co that fixes my lap top. They have been fantastic and have had them for about 4yrs and totally worth it. Anyways I got them to fix my firefox problem and they were able to get me onto my hotmail They put an Email icon in the upper left hand corner. When I go onto outlook, I now click on the icon. A blue screen comes up looking for you to join the upgrade “premium” version of hotmail. Umm, it will cost around 50 a year. Soo, needless to say I refuse to join. There is a sign up bar and a sign-in bar. Guess which one I uses.
Sébastien Gohier

Since 23:50 in France, the page says:

something went wrong
Sorry, we can’t get that information right now. Please try again later.
Ref A: FF09E671116E4D3AA6E8ADA5020D55A6 Ref B: PRASCHEDGE0418 Ref C: Tue May 30 14:53:43 2017 PST
tonelcottage

Totally unable to log-in to hotmail from google/mozilla firefox since yesterday afternoon. I’m in Portugal. However, I can log-in via Internet Explorer and also on my android phone. I’m reassured to see so many people with the same problem. I tried to contact hotmail to let them know as instructed on the error message, but thats not happeneing is it! Unsurprisingly it’s impossible to contact them. Lets hope they hurry up and fix it.
ArinandThomas Perry

Still getting “Safari Can’t Open Page” message…… VERY frustrating because it’s affecting our business. I’ve also noticed that we seem to be getting more spam mail this past week.
Rick Mosca

Was just now able to login using Firefox.
- Justme
  
  How did you do it. I did but had someone else help me out.
  - Rick Mosca
    
    It cleared itself up. Firefox must have addressed the issue.
    - Justme
      
      Wow, thank for letting me know. Maybe it will clear up soon for everyone.
    - guest333
      
      Yes, mine cleared up too (west coast of Canada). I still switched to gmail though. Hotmail is not reliable.
- gotawayfromtheD
  
  Yeah, it worked for about 5 hours last week but has been down ever since. What a debacle
Jenna O’Carroll

still getting security errors here in the UK. Can load on chrome but not Firefox. Getting pretty peeved off about it. It’s been several days now.
guest333

Yes, I just changed to Gmail. However I had to go to the library and use a computer with Chrome because all my contacts were on my Hotmail account. Just horrible.
TheDrewtho

Haven’t been able to login to Hotmail for a couple of days ….Adelaide South Australia
Colin Chalmers

logged in with explorer and can see inbox but system locked immediately
Colin Chalmers

ditto from Firefox
Cathy

Having same problem get error message SEC_ERROR_OCSP_INVALID_SIGNING_CERT
Did mange to get on using Edge but have everything on Firefox looks like they haven’t paid for the service on Firefox
- gotawayfromtheD
  
  Yep, after working for about 5 hours last Sunday, it has been down since, and seemingly no way to get an explanation smh
Michael Russell

And while among the subjects about getting rid of the two different mailboxes general and focused. I wanna see everything in the same line, the machine has no idea what’s important to me
Michael Russell

I can’t login you hotmail and haven’t been able to for 36 hours. Whenever I try to login I get a message that there is a problem with the security certificate.

While checking, just now, it appears to have been fixed.
Paul Swindells

Microsoft admitted problem and are working to resolve it asap…..
Justme

Can’t log in with Firefox.
Marta Dąbrowska

I have been unable to access my email since early hours last night (Poland) – I keep getting the Secure connection failed message. Please help!
FancyJac Lin

Can’t log in with safari.
guest333

I have Firefox and haven’t been able to access my Hotmail account for 24 hrs. So I went and used the computer at the library anc chose GoogleChrome and I was able to Login to my Hotmail account. I transferred all of my contacts to a new Gmail acct now. Hotmail is too unreliable.
So I would suggest that people try Google Chrome on a public computer and see if they have any luck!
Roberta Briceno

I have not been able to access Hotmail from Firefox since I woke up this morning. (Peterborough time). I will try some of the tips in the comments…thank-you!
Frank Slinger

I have had this problem with outlook for three days solid now . I cant access outlook mail from ether Firefox or I E .
Fabiano

Firefox Mozilla users try:

Tools> Web Developer> Responsive Design Mode (Ctrl +Shift+M)
then go to outlook.com and try signing in.
you will get an error exite Resposive Design Mode, try again/refresh
worked for me.
Jack Flores

Had problems earlier but now im inn,or not. Something is unstable. sometimes i get in sometimes not.
Allanon10101

For the record, nothing to do with anyones browsers. Microsoft’s OCSP
certificate has expired meaning it won’t work with secure connection
protocols until it renews, and it isn’t scheduled to renew until
tomorrow. Firefox will see the expired certificate and cut the
connection immediately. Chrome will access it, but it won’t recognise
the connection as secure until the certificate renews. Unsure about
other browsers. Cockup on Microsoft’s end.
Stephanie B

I cannot sign in to Outlook in Mozilla Foxfire I keep getting “Secure Connection Failed”, this all started last night, however was able to get into my Outlook in Google Chrome browser, but I prefer to use Firefox for my Hotmail / Outlook.
Therese Synnett

I resolved the issue by changing in Firefox the address of outlook Web page site and my Hotmail email is now working fine.
- Frank Slinger
  
  You should be my gal Theresa .
PiDicus Rex

Melbourne, Australia,..
Firefox is up to date, issues with Bing, Bing Maps, and now Hotmail.

Tor browser took a while, but it worked.
Well, except for triggering Hotmails security bot…
Paulus L

I ran into this problem since last night (05-28-17); have tried a lot of “solutions”: only one solution works but it may cause security problems to your PC down the road if you don’t switch back from “false” to “true”. Here’s how: 1. You open Mozilla Firefox, type in the top window “about:config”, then click “Yes”; you roll down to “security.ssl.enable_ocsp_stapling”; double-click it to change from “true” to “false” and voila! BUT after a while or if the issue has been resolved by whoever caused this, you must go back to the above steps and reverse the setting back to “true”, otherwise it may cause security issues to your computer later on. I still want to know what and who caused this so we can put the blame on (Is it Firefox?? or MS Outlook??). Good luck, fellow surfers!
Bad_Art

Same here in Boston on the evening of May 28th and morning of May 29th. Hope it doesn’t last long.
Jeannie Zambetaki

I cant log in with firefox, but just managed to log in with Chrome!! I would prefer firefox. I hope this gets fixed soon.
John Timm

I cannot log in my hotmail account through Firefox but can through Internet Explorer.
bman

Same here in Canada: “Secure Connection Failed” This better not last long! I have important info at stake!
Pat Morger

I can’t login to hotmail. Have tried microsoft edge, google, google chrome, all say same thing, secure connection lost.Error code: SSL_ERROR_BAD_CERT_ALERT and this is the notice I get. How do I get back to my email? It works on Ipad, and Iphone, but i want it on my laptop.

Hotmail and Outlook down, or login problems

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