GiffGaff Internet, text and signal problems

GiffGaff gained customers early on by offering amazing deals like unlimited Internet and plenty of other freebies. The mobile phone network runs as a virtual operator under O2 in the UK, as such some problems and signal issues could relate to both GiffGaff and O2.

Common GiffGaff problems today include Internet not working, iPhone iMessage and sending text issues, and trouble using the service abroad. If you want to know why “My GiffGaff” is not working, or have bad signal, then an answer might come on this page if you see loads of reports from Product Reviews readers.

GiffGaff-status

Is GiffGaff down on Saturday October 21, 2017? If you have problems right now with 3G, 4G, low signal bars, or issues sending text and using Internet then let others know they’re not alone by sharing your issues below. Remember to detail the mobile phone model and location, just in case current problems are localised or tied to a certain Android / iOS update.

Our editors will publish press and social statements on this page where possible, but remember to share such details if you see confirmation before us.

  • Liz

    I can’t send or receive txt.Also can’t phone or recieve calls?

  • Ian Egginton-Metters

    I can’t register a new SIM becuase the dropdown box (for credit/debit card etc) does not work

  • Ann Madaj

    No calls or texts for two days now

  • Cara Edgar

    Still having problems with giff gaff, thought at first it might be my phone but clearly not as won’t change when I put my sim in another phone. Giff Gaff needs to sort this out ASAP!!! I have a bundle yet it’s being wasted as I can’t use it!! Hope Giff Gaff will reimburse any lost days etc… Never experienced anything like it!!

  • Rosslyn Carlyle

    Giffgaff totally conked out today. Latest android version. SIM worked fine for years. Phone not locked etc. Off/on didn’t work.

  • Carmelle Jones

    My sons phone is saying no service. He has a iPhone 6

  • sheenas

    My phone is s3 mini and I can’t nake or recieve calls. If I do connect it cuts out and is connected without being able to hear each other. My sone has tve s7 edge and has the same problem but occationally compared to mine being every call I try to make. I may discontinue with giffgaff as I need to make calls.

  • Penny Jane Barwise

    My mums phone can not call, text anything. Its an s5 mini, never had problems b4. Northamptonshire area.

  • Sam

    You can check the signal in certain areas for giffgaff by going to their website, they have a network coverage checker for all of UK.

  • Rich

    My signal is a joke in Maidstone, kent. But then I guess there’s not much they can do if a mask is down, well I think one is anyways.

  • MJ

    I can’t login to my giffgaff account and only wanted to check email, what do I do?

  • Ben

    I think they are currently having some issues with agent messages, I’m not able to send text on Android.

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