Fallout Shelter app freezing problems

The Fallout Shelter app launched in June, 2015 with freezing problems and this was seen on the iPhone platform from day one. Owners of popular Android smartphones were wondering why the Fallout Shelter app for Android was missing at launch, and started to dissect the E3 keynote to better understand when they would see a release date for their chosen mobile platform.

Perfect to pass time until the Fallout 4 game releases in 2015, Fallout Shelter is an app that allows mobile gamers to build a shelter and protect dwellers inside from the wasteland. It won’t be a simple task and you will need to keep the people inside happy in many ways, so if you are ready for that challenge you can download right now from iTunes.

Fallout-Shelter-app

Do you have Fallout Shelter freezing problems, or is this app down for you on Thursday May 25, 2017? Teething issues with Fallout Shelter were clear with the app crashing during launch, but if these issues haven’t been fixed at the time you’re reading this, then leave what iPhone model you own and problems being experienced today.

  • Ryan Bray

    I have one Vault that continues to crash like crazy on my iPhone 6p. Granted, It’s my biggest vault that has 199 dwellers and 75 rooms. The odd thing is the other two vaults I have have not crashed once. It would be nice if this could get fixed…

  • Katie Harpool-Oldman

    Windows 10. Would only work on Bethesda launcher. Then after the Creators update, it won’t even work on that. I’ve tried everything I know to try and get it to work, validating files, uninstall/ reinstall…. nothing works.

  • Seth Denis

    Windows 10 … randomly freezes but the app itself doesn’t crash or stop responding. simply cannot interact with the game so have to close it. way to often to consider it playable.

    • Riley Presnell

      That is what happens to me too. If you find a fix please let me know.

  • Slobodan

    Hard crash with complete system lockdown after 1-2min playtime. Happened 4 times now.

    i5-4670K
    R9 390

    Latest drivers.

  • JC

    Crashing on Windows 10 PC using xbox play anywhere. Crashes when trying to load vault.

  • E71

    I don’t think it has anything to do with that.

  • E71

    That’s a minor issue compared to what I’m facing right now. The banner gets suck but after tapping all the buttons (including the nuka cola in the top right of the screen) the message went away after minute or so.

    No, the problem I’m facing now is the game crashes so often it’s made the game hardly playable but I don’t know if it’s due to any recent patches or because my Vault is nearly at capacity (population wise) and my iPad Mini 2 (Retina) can’t keep up anymore.

  • Theresa Hhindle

    I pad air freezes when sale banner for st Patrick comes on.

  • Daniel Cherrette

    Samsung galaxy tab 4 game does not load after clicking on icon

  • Adrian Iz Twiztid

    Ipad air – saint pat sale screen comes up and locks game – ok button doesnt work!

  • Linnea Ista

    iPad Air 2. Sale banner comes up and freezes the screen.

  • Eveepee

    I have dwellers arrived for a quest but when I try to start the quest it just loads back to my vault. I’ve tried closing the app and restarting but nothing has worked so far. Please help! Don’t even know how I can get my dwellers to come back to the vault.

  • jaaniel

    So basically it freezes when I click “Load Vault”. The game loads in about half of the loading screen, but after that it freezes, if anyone has a solution for that problem, then please reply to this comment.

    • E71

      Damn. I thought I had it bad with my game crashing every few minutes

      • Xicy

        Mine also freezing every couple minutes. I have sent a Dweller out to the wasteland for some loot, and the next time I get on to check, it freezes 10 seconds after I load the vault! Pls halp me m8.

  • Kat Harmon

    pc windows. it works for a few minutes and then freezes and closes on me. i just started playing yesterday and noticed that it was doing it yesterday it’s annoying.

  • Tristan Cruz

    Whenever I spawn in i’m in a quest and it crashes two seconds later… its irritating. I don’t want to lose the vault. Help me

  • Matthew

    PC windows keeps freezing on an overseer quest so I can’t play the game at all

  • Mark

    iPhone 6s keeps crashing when I open lunchbox or build a roomful

  • Joseph M Cintron

    Iphone 6s game plays awhile then crashes completely sometimes it even closes it out all the way

  • Jordan

    Won’t load at all

  • Kate

    Every time I build the Overseer’s office and it forces me to send the guy on the quest – it freezes – I can’t do a thing. I hate it. So frustrating.

    • Alex

      Same exact problem.

      • Amanda

        I have the same problem. It keeps telling me to check the log.

        • Simme S

          Yep, same for me. Also adding to the frustration is that this does not seen to be a “known bug” (among tjousanda of other bugs in lists -none of them affecting my game).

          I have a OnePlus One running CM13.something.

  • Jean

    Totally crashes when I press “start,” couldn’t load my old vault and couldn’t create a new one either, so aggravating, this is the 3rd time I’ve had to rebuild a vault from nothing to max… Freaking Bethesda!

    • Jean

      Also, I’ve got an iPad Air 2 with the latest IOS and more storage than needed to run the recent fallout shelter update.

  • Red

    Hi so, yesterday (July 14), mine was updating but for some reason, crashed. Now I tried to delete it like how you normally would (I’m using an iPhone 5, ver. 9.3.2), but when you press “Delete”, it’s still there. I can’t delete it in iTunes either.

    I’ve tried opening the app both normally and through the app store but neither seem to work. I’ve also restarted my phone a number of times, but to no avail.

    I’m not sure if this is a problem with the app or my phone itself but if anyone could help me, that would be awesome

    • Shaun

      I have the exact same problem as red

  • Drinksblacktea

    Add me to the chorus. Mine started crashing 30 seconds after startup (iPad Air) over a year ago, after I’d spent $25 on lunch boxes. I have a large vault (200 dwellers). When this started happening, I had several legendaries in the wasteland. After six months of being uanable to play, I tried again on a whim and it worked – some of the updates must have helped with the crash issue. I revived my now-dead explorers and brought them back. It took 3 months in real time to get them back. Now the app has started crashing again and I can’t play the game. Bethesda does not give a you know what about the people who play and love this game.

  • Margery Brick

    Fallout shelter crashing a few seconds after opening. Don’t want to lose game. During that time I can do anything or nothing, the result is the same. After the allotted time it shuts off and closes.

  • CW

    Been playing for months, but not lately. Went to load my BIG vault, but the game freezes while it tries to load it. I can quit the app, start a new vault and get back to THAT one, but none of my saved vaults. What’s up?

  • DigDigDig

    Game freezes when loading largest vault (< 100 dwellers). Tried several reloads, completely closed game, phone off/on… Whole nine yards. No fix.

  • Tracey Quirk

    App won’t go past the Please Stand By opening screen after choosing vault #. I use a Galaxy S6.

  • Smokestah

    Found a fix on this site
    https://www.reddit.com/r/foshelter/comments/3ehkwp/bugvault_wont_load_stuck_at_loading_screen/
    worked for me
    enjoy everyone 😀

  • Smokestah

    Ooooooooh my gooooooooood…
    i was training a dwellers special stats to maximum, for better exploring , because it didn t seem to be worth it sending ppl out with low stats since they died to quick and only brought crap back…
    after a month of playing (or longer) i managed to do so…
    today i wanted to send him out for exploration (i was so freaking excited) to check if some different things will appear in the log.But as soon as he left the vault the game freezed.
    !WTF! Bethesda WTF!
    Lucky i haven t spend money on this crap or the frustration would be much bigger… But the time i lost playing this game instead of of doing more useful stuff, can u give it back to me…
    my suggestion would be this. Send your staff back to developers school so they can learn how to make games that don t crash all the time. same thing with fallout 3 and 4, new vegas or skyrim and so on.
    A final fantasy game never crashed or freezed not even the witcher and those are pretty big games too…
    I really enjoy/love your games but things like that make me think twice, before buying your products in the future. Especially since you re not able to make a handy game work properly.
    sorry for this long post everyone but aaaaaarrrrrgh.
    I go back to play heavenstrike rivals
    cheers

  • Gigi

    Having problems with my fallout. The title screen shows up, then my game center welcoming me – at the same time fallout is telling me to please wait while the game loads. Unfortunately, it never loads. And it’d be unfortunately to uninstall since fallout doesn’t since to game center either. Please help! I don’t want to get rid of this game. I worked hard to get 999,999 caps and I’m almost complete with all the collections (weapons, outfits, special characters, animals, etc) </3

  • Mandy

    I have 200 dwellers – with 25 in the wasteland – and the game crashes within seconds of opening as the wasteland dwellers return. I’m playing on an iPad Air 2 and I have closed all other applications and rebooted and it will not progress past the first 5 seconds. Love this game but am totally frustrated with it. It was working fine yesterday. It looks like an information overload, as I have people in training awaiting to be cleared, and room collections, together with the wasteland returns, and I have just completed a task that gives me a suitcase.

  • Oz Rabbit

    FIXED THE CRASH

    I noticed from the other comments that they have dwellers in wasteland. And I have 11 of them as well. The crashing started a day after I deployed my troupes and thought that maybe I should go back in time where the game is not yet crashing. I rolled back my phone date to about a week ago and made my dwellers return. Went back to the actual date and saw that my dwellers didn’t get anything much from the wasteland. Mosty about 500-700 bottle caps each and 2 items at most. And majority didn’t even return a single item. After I already collected and made everyone go to the vault, the game stopped crashing. Hope it will fix your game too.

  • Oz Rabbit

    Had this issue just now. I have 11 deployed dwellers in wasteland yesterday. Even though they’re already level 50, I don’t think it would take them more than 2 or 3 days with just 10 stimpaks each. I’m using iPhone 6 plus. I hope they can fix this soon.

  • LPS

    Fallout Shelting crashing during load on iPhone 5c

  • Claudio

    Crash, crash and crash.

    Game it´s cool but game crash all the time and now i cant even load my vault… aff.

    Give up with Bethesda produts.

    • JJAL

      Fallout Shelter starts to load then crashes after Evaluation back to main screen on Ipad. Tried reloading etc .. Same result.

      • JJAL

        Crashes with Iphone AND Ipad, I suspect its a glitch in the Icloud or Bethesda Software.
        Annoying…I give up moving on…

  • Sarah S.

    Mine started having problems 2/9/16. I have 95 dwellers and 1 that is level 57 in the wasteland. I have a molerat objective that I haven’t been able to delete. My game won’t even open. It freezes on the loading please stand by screen. I’ve tried changing the date and it doesn’t work. I emailed them but support couldn’t do anything. I’m on a galaxy s6 with the android app. I’ve spent money on this for lunchboxes and pets and it’s the second vault I have lost and lost everything that I have spent money on and it’s starting to tick me off. :/ They need to come up with an update and a fix. It seems like it has some problems.

    • Caleb

      I have a vault with 113 dwellers and I have spent money on the game too for lunch boxes pets and mister handys and the game won’t go past the stupid please stand by screen, this really needs to be fixed.

    • Oz Rabbit

      I believe the max level is 50? Or was that mistyped for 47. Or your level 57 is a glitch.

  • Sarah

    My shelter is freezing at the ‘please standby’ I have 200 dwellers and 4 are in the Wasteland. I haven’t been able to access it since about 1500hrs EST, does anyone have a fix

    • Sarah

      I didn’t specify the date, 2/8/2016 was when it stopped loading my shelter

  • Kevin

    I get stuck on the ‘please stand by’ screen for eternity after the atomic symbol rotates for 20 seconds and eventually stops. I have 91 dwellers (4 of which are in the wasteland), 2 Mr. Handies, 2 Dogs, 1 Cat and my objectives are ‘no causalities against (those beasts, forgot their names)’, ‘sell (thousands of) weapons’, and ‘collect x amount of rare weapons’.

    This issue couldn’t be resolved like the cloud issue from before.

    Please help, all of my girlfriends are inside the vault I miss being a pimp

  • John-Paul Bradley

    I’m on a HTC one and its becoming apparent this app is fun for a while but it does crash eventually and I’ve lost all my time put into my vault. I started all over again and was good for a while but now crashes on start up and I’m very disappointed as no fix or help from Bethesda. :/

  • Kari

    Using iPad Air. Game was fine until today. When date/time is set correctly, can’t get past loading screen. If I reset the date/time to yesterday, the vault will load but freezes within seconds. I’ve tried restarting the iPad… no difference.

    • Tim

      Fallout shelter goes to load my vault but will never load the game.

  • icegorilla

    iPhone 6
    iOS 9.2
    Three active vaults. One of them freezes 5-6 seconds after loading, then the app crashes entirely after a few more seconds. Any actions done are not saved. #groundhogvault

    • icegorilla

      UPDATE / FIX

      After some more research on this problem, I had read about people having the same problem whilst having an objective involving mole rat attacks.

      So I openend my flawed vault and superquickly deleted this objective. Took me four attemps to be fast enough, but in the end it did the trick!! Vault runs normal again. No freezes, no crashes.

      I will monitor the situation (aka play the game further) and give an update if something goes wrong again.

  • Gams

    Brand-new iPhone 6, current iOS. One vault will not load. (I get a few screens, including the welcome message, then hear the sounds, but it never opens.) Game was closed during an incident last time. Incident is still in progress, but I can’t get in to address it. Changing my phone’s time to a couple of days earlier allowed me to open my vault, but it still freezes a few seconds after I get in. Once the Deathblows move from the Vault Entrance into the next room, everything stops working.

    • Barry Van Steenvoort

      i have a samsung , my game doesn’t load, it doesn’t even start.. last time i reinstalled and used cloud that worked but not this time…

  • Robin Wolfe

    Game won’t load past a rapidly flickering loading screen on my iPhone 6s, current iOS is the newest available version. This is the 3rd time I’ve seen this in the 4 days I’ve been playing.

    • Paul

      I took the battery out of my phone for about 10 minutes and itI took if this works do you please tell other people think if

  • Colton

    I can’t even get into my vault. I get stuck in the “Please standby” screen.

    • Jean

      I can’t load my maxed vault :/ it’s just stuck on the please stand by screen, I’ve tried everything I could think of from uninstalling to changing the date to the last time I was successfully loading the game, this is really irritating I’ve invested time and money on this app and now I can’t even play it? What gives!?

  • Jake

    I’ve had this gane since the release on android and it is fantastic, im using a Samsung Galaxy S4. However, near the 15th of October its started freezing on the loading screen “Please stand by.”

    • Jake

      I also forgot to mention that I bought a $10 pack of lunchboxes during a sale and I have not used up the lunch boxes yet so I really do not want to delete the shelter. I’ve been working on it since I got it and I have around 140 dwellers.

  • T O’Brien

    I have a iPhone 6 running on iOS 9.0.2.
    Ever since the update yesterday, the game freezes when I click on dwellers returning from the wasteland. But this glitch only happens with one of my shelters. I have two shelters. One with about 40 dwellers and one with almost 200. This freeze glitch only happens on the shelter with the larger amount of dwellers. Please fix fast. I have about 15 dwellers waiting to get back in my shelter.

    • Katie

      I’m having the same exact issue as you are. It’s very frustrating.

    • Tanie

      My very first vault has been crashing for months and I have 23 lunch boxes sitting in it. It is huge horribly organized vault with max peeps.
      My second vault was crashing yesterday when I try to access dwellers in the waste land. It is a well organized vault with max peeps.
      Today my third vault has been crashing while trying to access dwellers in the wasteland. It’s at about 100 people and is a very well organized vault.
      Very frustrating!

      • Ryan

        Same. I phone 6

      • Gilligan3

        I have been having the same problem with wasteland dwellers and I own an LG g3

    • Jose

      I’m having the exact same issue on my LG G3. I have dead dwellers out there in the wasteland, and there’s nothing I can do because it slows to an absolute unresponsive crawl when I attempt to retrieve them.

    • same here. Clicking on a dweller who has returned from exploring when they are waiting outside the door crashes the game every time. I can’t get past this. Waiting for an update to fix this issue.

      • Jessica Ryan

        I’m getting the same problem. I have a max line up of dwellers returned from the wastelands. It freezes everytime I try to retrieve someone from the wasteland. Hope it gets fixed soon!

    • rika

      I’ve been having this issue as well, most of my dwellers that I sent to the wasteland are dead and i can’t do anything about it.

  • Ane

    After the up date the 15 october it freze on my tablet when trying to collect fro dewlers, or in other ways check on them in the let corner.

    • Ane

      Also the Max numbers dewlers to explore the waste land mess up my experiment
      please change it back so I can continiue it

      • Jose

        I have so many dwellers with 10s in all stats specifically for wandering the wasteland. It took quite a few hours of training to build them all up to perfect 10s, and now I can’t even send them out to the waste because of that BS limit. Plus I can’t retrieve any of them because it freezes and becomes unresponsive when I attempt to do so.

        • Alex

          Same here, I keep getting the same issue, since the last update. Can’t collect from any dwellers waiting outside vault returning from wasteland, hopefully Bethesda is looking at these forums.

        • Jean

          What’s the limit? I sent about 8-12 dwellers out yesterday and when I tried checking up on them today my vault will not load anymore :/ no matter what I did.

  • Melissa C

    Have an iPhone 5s. Been seeing crashes more and more in the last week and now after the update yesterday I can’t collect anything from dwellers. If I reload everything else works fine but the minute I click a dweller it freezes again.

  • Leigh

    Now freezing after the update yesterday. Cannot collect anyone from wasteland

    • Emmy

      I’m on a Samsung Galaxy Note Edge, original product, never cheated or bought anything from the store and never had problems with running the game. After yesterday’s update cannot view or collect any dwellers that are in or have returned from the wasteland. The game freezes, I cannot tap anythibg or move the camera, but dwellers that have finished working in their room start to walk around like they usually do when they’re finished. Lights in the rooms are flashing but nothing is happening. I have to force quit the game every time and I can’t play it anymore.

    • Neal

      Same issue game freezes when try to collect dwellers from wasteland, rest of vaults animation still running but unable to do anything once click on wasteland or returned dwellers

  • Jeff

    I have a IPad and haven’t had a problem until today @ 10:32 pm. The scree is frozen after I accepted a quest from fallout 4 and 5 suit cases. Thanks for your help…..

    • Edward Keane

      I had the same thing happen today after accepting the fallout 4
      Dweller and lunch boxes . I was playing on iPad Air, but can’t
      now. Don’t know how to restart it.

  • Alex

    iPhone 5s . 95 dwellers and suddenly can’t even get into vault screen just boots me
    Back to home screen wtf

  • April

    I have issues getting in to my shelter for more than 5 seconds before it kicks me off. I have an iPad.

  • Bill

    I really love the fact that many lunchbox quests in Fallout Shelter won’t complete. Not sure if they want to are doing this to get me to spend money.

    • kelly

      I’ve also got problems trying to complete quests, nice to know I’m not the only one.

  • Teredia

    I have been having issues since I first downloaded it a month ago. I just rebooted my HP Slate 7 which is running Kit Kat and this app really isnt giving me a break…. I now cant even load the app up. It gets to about 10 seconds of loading and crashes out on me….

  • Luke

    Fallout shelter wont load for me, cant believe I’m still seeing problems like this so long after this app released.

  • Robert

    Iphone 5s. Got 200 dwellers and about seven dwellers with maxed S.P.E.C.I.A.L’s. Almost all rooms uppgraded. And suddenly i cant even reach the ‘enter vault’ screen. :(

  • JJ

    iPhone 6. I’ve got two vaults. One at 200 dwellers, that one opens just fine. One at around 160, that one hasn’t opened for a few days now. Every time I try it’ll spin for a while and then black screen and back to home. Hoping someone comes up with a solution that doesn’t involve losing all progress.

  • Tony

    Just like all the other players, crashing keeps happening for me as well. I wonder if we will get another update to finally fix the crashing and freezing by the end of Oct, 2015. It needs to happen.

  • Les

    Iphone 6. Got up to 70 dwellers, now it crashes after about 5 seconds

  • Paul Chapman

    iPad 2 mini retina
    Used to crash occasionally, but now every time after 30 seconds to a minute after loading into the vault

    About 195 dwellers … Almost built to the bottom row

    We need a fix ….

  • Robert

    Fallout shelter crashing when selecting vault.

    • Jason stewart

      My game crashing shortly after if starts to load. It crashes before I can even get to select my vault

  • Steve

    In fallout shelter the fire won’t go out.

  • Heather

    I have an iPhone 5s. Tried playing today for the first time in a couple months. Can’t even load one of my vaults.

  • Marcy

    iPhone 5S, updates completed, etc. been experiencing problem for 4 days.

    Initially, I thought game crashes when I try to collect a dweller. Tried again today and the game crashed at a deathclaw attack before I could collect anyone. It’s definitely related to the vault door being opened.

    183 Dwellers, 13 of whom are waiting to be collected from the wasteland. 228,778 caps. 18 dwellers at level 50, with many more right behind them, all with high SPECIAL stats.

  • Emily

    iPhone 6, all updates. Has crashed for two weeks. Had two vaults, purchased lunch boxes. Open screen, black screen, back to home. Would love a patch rather than losing my purchases/time.

  • Jarno

    After playing nearly three months collecting 1m caps, im stuck in deathclaw attack. Every time I start the game it crashes after deathclaws enters my vault first room.

  • Paul

    I don’t get past the loading screen.
    Have 170 ppl in my vault. As of this morning I can’t get into the game again. I have spend some money on it and I will not restart the game.

    • Paul

      iPhone 6
      Latest everything

    • Cassie

      im getting same issue. At 118 dwellers, 15 in the wasteland, spent$20 between lunch boxes & mr handy & won’t open as of this morning. Crashes at loading screen. I’ve got an iPhone 6, latest updates

  • Rob

    I get an error resources failed to load in fallout shelter.

  • ipad 3, 64gb

    I wasn’t having any problems until this morning. Sometimes it would freeze on load but I would just force quit the app and start again, no problem. Now I can’t get past the load screen. Just as the game should start it crashes.

    What happened overnight? I even tried it in airplane mode to see if it was a problem connecting to the Internet.

  • Gabby

    Iphone 5 latest IOs.
    Playing normally for the past week.
    Almost 30 people a lot of work.

    Since yesterday September 3th, the app open for a few seconds and close.

    I’m really mad, cause it’s a long time that I don’t find e cool game to spend time.
    Now I’m back to zero again.

    I hope they fix fast.

    • Echo3791

      I hear you, I ain’t been able to access my game for 4 days. I use an iPad 3 (retina display they called it I think) and it worked great till 4 days ago. When I try to access the game now it lets me choose my vault, then after about a minute it goes black and kicks me, very frustrating as I have put a lot of time and a bit of money into this, hope it gets resolved soon.

  • Em

    I have an Iphone 5s and since a couple weeks ago my fallout shelter started crashing. I had about 40 dwellers. If I click on the app it loads for several seconds but then I come back on my home screen. I hope they can fix this problem very quick

  • Dan

    Fallout shelter cannot connect to store today, nothing but issues with this app all since its launch.

  • Gemma Brown

    There’s an app on google play that fixes crashing caused by the save corruption bug, and backs up your saves so you don’t lose them in future: https://play.google.com/store/apps/details?id=net.fosrollback.fosrollback

  • Amy

    I have an 1phone 6, only a month old. Since yesterday, I can’t get the game to even open. It will start to open and go back to the home screen every time.

  • Shaker

    iPhone 6+ iOS 8.x I’ve had problems since day one with this app I took a few weeks break from it in hopes they would fix it with updates , even as they release android versions they STILL FAIL AT FIXING THIS! I’m done with the game I’ve restarted my vault way too many times because of this I don’t care if they fix it or not they have shown a greedy side of their company

  • Stuart

    I’m using Fallout Shelter on Android and keep getting a push back to screen. Not happy with all these bugs, we need an Android update to fix them and stop the app from keep crashing on the main screen.

    • Cringe Schrapnel

      yeah mine crashed here and there after a few days of using it now it crashes every 2 to 3 minutes lost 2 lunch boxes when it was crashing less often after completing task opened the box game crashes restart the game lunch box gone, have also bought a few new rooms then game crashes then when i restart my caps i paid for the room are still gone but so are the rooms

  • Sue

    Fallout Shelter crash still happening during startup, I need a solution to this problem before the end of August, as losing hope.

  • D

    It doesn’t load the vault, just stops spinning and nothing happens. This sucks because I want to play the new update. I have 200 dwellers all around lvl 50 all equipped with the latest fashion and all with guns above 7 damage. Fml

  • Veronica

    I’ve played this game for awhile on my iPad 2, and about 2 weeks and half I have not been able to load the game. It keeps crashing after trying to launch it. I’ve read that if you have an update for it that it might resolve the problem but it hasn’t. I do not want to redo load the game I have over 100 dwellers. Please help!

  • Travis

    I have an iPhone 5 64 gig. My game won’t even load a vault just goes to the main screen and crashes back to my iPhone’s home page. After contacting Bethesda support all they say is delete and reinstall or reboot my device. I have rebooted several times. And I don’t want to delete because they told me it would delete everything I’ve worked for. And any money I spent on lunch boxes wouldn’t be refunded so I would just lose that. It’s a shame I really loved playing it.

    • Itadakimasu

      pls tell me when you found a solution. Have the same problem as you got it seems :((

  • Mutti

    iPad 2 air 16gb. The game’s worked fine until yesterday. When I get to my vault it plays for about 10 seconds and then crashes. It seems like something’s wrong with the save/load feature. I am unable to play the game at all now. I have never had a problem with it before yesterday.

  • Eli

    I have an iPhone 5c and it just started crashing a few days ago. It crashes about 10 seconds into loading but then it just exits the app.

  • Roman

    I own an Ipod 5th gen and the app will get all the way through the loading screen only to crash before it can load the game.

  • HVGeobbels

    I own a 63GB iPad2.

    No matter what I do or don’t do, the display freezes about 10 seconds into the game and then quits. I was able to play the game for a long time. I have about 121 dwellers, with about 8 of them out in the wilds. I do have a LOT of them being educated in various rooms

    Could it be the autosave feature?

    • Mutti

      I’m having the exact same problem. I have no idea what to do, though. My game’s still down.

  • Chris

    Apple iPad 2 MC916LL/A — IOS 8.4
    Multiple uninstall/reinstalls, fully closing the app, and even leaving overnight or several hours at a time (which only seems to get it past the vault load screen once and crashes again).
    Airplane mode does not help.
    Crashes throughout play from the very beginning, but worsens as:
    – you get past ~30 people
    – you dig below 5 levels
    – you build a radio station, gym, and/or athletics room (have never gotten to build past the athletics room).
    I can create additional vaults or scrap the one(s) I have and start a new one – each with the same results, essentially.
    I know my iPad is older and has a lot of stuff on it but none of my other game apps act this way. Maybe slow – but not crashing constantly.
    Disappointing, I enjoy this game a lot. When it works.

  • Gabby

    IPad 2 I have uninstalled 2x once I get to 36 dwellers that’s it no more loading. Tried this twice now a third time got to 36 people not able to load pass the vault selection screen.

  • Sam

    iPhone 6. The game doesn’t load even after restarting my phone. After trying to play the game multiple times an receiving the same outcome of it not loading is a very annoying occurrence. They need to fix this pronto….

    • Brittany

      I have an iPhone 6 as well and am having the same issue. It’s loading fine each time ice opened it before this morning. Now it won’t even open up before crashing back to the main menu of my phone.

  • Yadi

    Using iPhone 11s with iOS 14 and still have the same problem… What a surprise a Bethesda game with bugs, crashes and is barely playable

  • Maxwell

    My game crashed when I opened up the menu. Black screen. Happened just before getting 20 vault dwellers and a radio station. :( :(

  • Saengtawan Spurr

    Running with the latest iOS iPod 5. The app was working fine after the update for the game. After a while it crashes and I have tried rebooting my iPod to see if the crash will stop. Nothing. So I just start the up and it wouldn’t even get to the select a vault screen. It just crash on the loading screen.

  • Matt

    I pad mini

  • Nick

    I have an iPad Air 2 and the game crashes every time I try and load my vault. I have paid for lunch boxes and find it completely unacceptable to reinstall the game and loose my purchases.

  • Tobias

    iPad Mini 3. Quitting when trying to start the app. Works fine on my iPhone 6.

  • Jess

    iPhone 6 plus

  • Petz

    iPad 2

    Was somewhat fine until I glt up to 24 dwellers not it crashes every 3 minutes or so

    • russell

      put in airplane mode reduces amount of crashes on iPad mini

    • Derrick

      I bought 40 lunch boxes for 20 bucks and every time I went to use one the game would crash and I would lose that lunch box. So I called iTunes and they were really nice and gave me a refund. Sucks it crashes cause I like the game but cool of them to give a refund. You have to call iTunes to get refund though. I tried the game company first and they transferred me to iTunes. Hope this helps

  • Commander Shepard

    iPhone 5c. Everything was fine yesterday when I played. Last night I updated to iOS 8.4. Now today the loading screen freezes after selecting my vault. Tried all the standard troubleshooting (rebooting phone, etc). Curious to know if anyone else had this issue after the iOS update or if it’s coincidental.

  • Pissed

    Ipad mini. Spent 20 bucks and now can’t get into it after 20 dwellers. Pissed. No response with regard to refund yet.

  • Moraii

    iPhone 4 (32gig)- app was fine until I got to over 20 dwellers, then it started freezing like crazy and now even the main menu won’t load. I’m super bummed out because when it works this game is a treat, such a nice change from Tapped Out and C.O.C.

  • Nelis

    This app is definitely FUBAR.

    I invested 35€ in lunchboxes only to have my game completely crash upon opening. I can’t even get to the menu anymore. I complained about this on every thread on the Berhesda forums but the nice forum moderaters decided to ban me because my comments were “off topic” and I was “flooding the forums”. I was just making people aware of the scam that Bethesda is running and how less of support people can expect. Thank god I finally got a refund from Apple but only after mailing back and forth with support. It took about a week but in the end, I got my money back.

    This company is definitely not trustworthy and their software is bogus.

    • steven

      your retarded, you are honestly the most stupid person i have seen on the web why in the hell would you buy lunch boxes if it gives them to you for free all the time. and ya I personally think you should have not gotten your money back because you complained on the forums about a game that has a few little issues that they gave you for FREE. and ya there are little extra cool things you do not need to buy but you can ( :BTW: you bought them so its your fault you lost the money ) and in all honesty i never thought i could read about so many GOD DAM RETARDED COMPLAINTS FOR A FREE game BETHESDA GAVE YOU

      PS , god dam be happy that they at least gave you a game for free calm your shit people seriously be thankful you got the game for FREE in the first place

  • Karissa

    I have this app on both my iPhone 6 plus and iPad mini 2 and I use different vaults on either one I purchased lunch boxes on the both and my iPhone 6plus one works ok only freezes occasionally but my iPad mini won’t even get through the load screen shame because this is such a fun game but I did fork out 40 bucks and can’t even use it … Please fix asap

  • Aaron

    iPad gen 4 (64 gig Retina) even with all other apps off the game starts to crash at ~ 18 dwellers, once any vault gets to ~24 it will crash and refuse to reopen – shame as the game is otherwise quite entertaining!

  • Anon

    Ipad 3rd Gen, IOS 8.3 Got to 70 dwellers and then it decided to simply crash during the loading screen. the game was buggy, i didnt think it was THIS unstable despite the store saying that my iPad is “supported”. hopefully android flagship phones don’t suffer the same fate when its release. this is almost worse than the batman arkham knight launch…

  • Leah

    iPhone 5c iOS 8.3. Crashing after 1 minute of gameplay.

  • Godfrey

    iPhone 4S, iOS 8.3. I bought some lunchboxes and it’s so sad that I can’t get into my vault and I’ve been crying all day. :(

  • Tom

    Mini iPad 2, started freezing and crashing a lot around 20 dwellers, so shut down all background apps, wifi, cellular data and played on and off up to 30 dwellers. Fails to load completely now. Definitely more of an hardware problem than software. Too many animations causes it to shut down

  • Greg

    iPhone 6 Plus 128GB

    200 Dwellers
    87% Happiness
    10 Dwellers in Wasteland
    All building spaces full (not all upgraded)

    Great game, but now will freeze and close when dwellers are given commands

    • quell

      Broken game, don’t bother with it.
      It shouldn’t be released on platform that doesn’t support it. On more fun note, thanks to the app I opened up fallout new vegas.. Played for a fun 30 min and then. it CTD without a save or error message. Reminded me why it’s not wort to bother with any Bethesda games if you have self respect and value your time.

      • Nelis

        Couldn’t have said it better myself.

        All Fallout games made by Bethesda are an insult to any self respecting gamer.

  • Jason

    Playing on 5th gen iPod touch, when I got to 25+ dwellers crashes happened more frequently and now the game wont even start just loads then goes to a black screen. I hope its fixed soon cause I’ve got a level 45 Jericho in the wasteland and don’t want him to die :(

  • Melody

    And to add on to my comment from before, my iPad lets me start a new vault but won’t load my good one at all

  • Melody

    iPad 2 and iPhone 5s. Crashes on both. Can’t even get into my vault on my iPad. I have got 63 dwellers and just unlocked the nuclear reactor. I also have one of my high level lunchbox dwellers stuck in the wasteland which I can’t recall back. Been out there for over 19 hours. My iPhone picks and chooses when it wants to work.

  • Flash

    iPhone 4s. Can’t get into my second vault at all anymore, and the app crashes every couple of minutes on average at least.

  • Lone Wanderer

    First up, my two vaults crashed around 27 / 28 dwellers when I had just bought 40 lunch boxes. Would not load up. Started vault 3 and got it running sweet ( on iPad 2 which was never mentioned at start that it wasn’t supported ) and made it up to 35 dwellers, 19 rooms all upgraded, every dweller with a decent gun and happiness level of 93% …….and now it’s crashed again and none of my vaults will load. Therefore robbing me of my money and wasting my time.

  • Spud

    Playing on an iPad2. Fewer than 25 settlers, but I can’t go more than 15 minutes without either a freeze or a crash. Great game, but lack of stability makes it too frustrating for me.

  • Dion

    I’m currently using the iPad 2. I’m going through my 2nd crashing spell. Looks like the dweller on exploration duty will be dead by the end of the crashing. And here, I thought Bethesda fixed the crashing…

    1st setup, 26 dwellers (before initial crashes)
    Vault Door (MAXED)
    2x Dorms (MAXED)
    1x Medbay (MAXED)
    1x Lab (MAXED)
    4x Elevators
    3x Diner (MAXED)
    3x Water thing (MAXED)
    3x Power Generator (MAXED)
    at this point, I built a Radio Stn…
    and the crashing began…

    2nd setup (after initial crashes)
    same as above with the Radio Stn removed, a Dorm (MAXED) and 1x Gym (MAXED). Crashing began again.

  • Jess

    why wont my fallout shelter work how to fix?

  • Amanda

    I have an iPhone 6 and the game has been working just fine until this morning, i just woke up and the game crashes before it gets to the loading screen. I’ve tried restarting my phone but it didn’t work

  • Kayla

    iPhone 6. Game was working fine and now it won’t even load….

  • Tom Toledo

    Crashing on iPad 4 when I try to create a new vault, just installed the app (June 20).

  • Brittney

    iPhone 4s which I realize is not the greatest for this app to begin with. This game fuels me but hasn’t opened whatsoever since yesterday, and has crashed every 5-10 minutes or so since launch. Dwellers are probably dead RIP.

    • Raine

      I have all of that happening to me. Fallout Shelter worked for a day, then stopped completely. I deleted it and then reinstalled it and it worked for two days. But now, as soon as I open it, it closes. I don’t want to get rid of Fallout Shelter because I like my vault.

    • zezima007

      Your Dwellers are fine, even after a couple of days.

  • Nick

    It crashes at the startup, and it will crash during the game. It also sometimes slows down to a halt. I am using an iPad 2.

  • john

    How far has anyone actually gotten before it becomes unplayable?

    • jim

      up to 45 dwellers. now it crashes when loading my vault after a (crash-related) restart – unplayable on ipad 4

  • Chris

    does fallout shelters work on iPad 2?

  • Yan

    Great app by Bethesda, addictive as sh*t, wonderful signature Fallout artwork but basically, it’s f***ed.

  • Jaxk

    I use a iPad but same difference…. For the app I mean Ipard air 1 I’ll try to start the game and it won’t even start

  • Jaaaay

    Such a fun game! I was having a blast and playing it non stop. I have an iPhone 5 and it just stopped opening! Would crash every time I tried. Please fix this!

  • Fraye

    Fallout shelter so addictive, but keeps crashing. I hear it’s going to release on Android either in July or August, I wonder if they get the same launch problems or iPhone users are the testers.

  • Jack

    Too much crashing on fallout shelter.

  • Faye

    iPhone 5. I can’t even get it to install. It just says “Waiting…” I’m finally upgrading to the latest iOS to see that helps.

  • Jack

    crashing non-stop for my wife and I, both on iPhone 6.

  • Robbie

    Fallout Shelter app keeps quitting.

  • Rosie

    Is Fallout Shelter down, it wont open for me?

  • Kelly

    This game takes ages to open, then after the slow start it freezes as well…great.

  • Lee

    Fallout Shelter would be my number one game right now if it didn’t crash every ten seconds.

  • Jess

    Crashed right away after playing just for a few minutes on iPhone 5S.

    • Aless

      The game keeps crashing on my iPad any ways to stop it from happening

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